Trupanion Review
Find a customized quote easily
Reviews 8106 
KW
Expensive
My dog recently passed away due to chronic kidney disease. It was great that they covered the expenses, although I had to pay my deductible multiple times for the same issue... In the end I probably paid almost half of the bills anyways. The one thing I hated about Trupanion was their cost of coverage increased every year. It started at about 70$ every month (at less than a year old) to about $226/month when my dog was 7 years old - my deductible was $900. It ridiculous how much it increases per year just because my dog gets older.
Donna
Trupanion is the best protection for a fur baby…
Trupanion is the best protection for a healthy pet, following an eye injury my pet has 90% coverage- Bless them always- the best investment for any fur baby.
Eleonora Thea Leonardi
Very professional agent
Very professional agent
James
The Customer Service Agent was…
The Customer Service Agent was FANTASTIC! I talked to an actual person who was kind, personal, sweet, and not pushy at all. She seemed to really love dogs and wanted to recommend what would work for my family.
customer
Getting Trupanion has already been a…
Getting Trupanion has already been a great decision and our puppy is only a year old!
Carol Barnes
Great Insurance for Pets.
Trupanion has helped me care for two of my dogs. In both cases my calls were taken with care and kindness. They’ve handled claims quickly. Even the big ones and unfortunately I’ve had a few of those. Payments have been deposited in my account quickly. Just had to visit an emergency vet hospital and Trupanion was the only insurance they would accept payment from. I wouldn’t have a pet and not have Trupanion insurance.
Diana
Thank you for helping us to give our…
Thank you for helping us to give our sweet girl the best care possible.
Natasha
I called in and got to speak with…
I called in and got to speak with someone that answered all my questions and many more! Great help and explained very well!
Marilee Lowman
It I’m a new patron of Trupanion. It was really great to call with…
It was really great to call with questions and get a live person. A very nice person too. Stenga is a Manx, and it’s hard finding articles specifically geared towards this breed. I’d love to see anything available in your news letters for myself and any other Manx parents. In particular articles pertaining to digestive issues. Thank you for providing this great perk of a news letter!! We love it.
Kathryn
There was a quick response time when…
There was a quick response time when putting in our claim at the vet, after our French Bulldog had to have unexpected spinal surgery. They covered a significant amount of the costs and were very timely in their response to the vet.
Greg Miller
We want to give a shout-out to Becky S
We want to give a shout-out to Becky S. with Trupanion. We intended to drop the insurance on our pet. She reviewed his vet records and pointed out that he may be covered for some of his conditions. She helped us with submitting claims and an appeal and we were reimbursed for some of those costs! She went the extra mile and we appreciate her help! Jean and Greg Miller
Kim
Paid quickly
Paid quickly
Stacey Drennan
Claims are a breeze
It's always so easy to put in a claim and get paid. Recently, my dog had surgery and the vet submitted the claim and it was complete within a day and a half. I didn't have to lay out a ton of money.
Sharon M
Grateful for Trupanion
My dog became very ill and her liver was failing. The vet thinks she ingested a toxin (most likely from a poisoned animal). Trupanion approved the hospital bill in seconds. The entire cost was over $7,000 and Trupanion paid exactly what they said they would. Having Trupanion made it possible for us to make decisions about what to do based on what she needed not how we would pay. We are so grateful that we had Trupanion. They saved our dog!
kimberlims
Trupanion has really been a godsend in…
Trupanion has really been a godsend in handling high costs incurred from specialist visits related to my dog's battle with aspergillis disseminated. The representatives have been extremely caring, helpful and extremely competent when I've called in with issues. I wholeheartedly recommend Tripanion!!
Kecia
Trupanion is always reliable when we need them
Trupanion is always reliable in a stressful situation. I was able to give all my attention to our sick dog, Mulligan, because I knew Trupanion would handle the financial side. Thanks Trupanion for making health emergencies less stressful!
Ben Tyrell
Excellent !
Excellent !
Bernadette
Trupanion has been so helpful and has…
Trupanion has been so helpful and has made the entire process of taking care of my pet THAT much easier. I will never go without pet insurance for any animal that I own!
Sue
Good experience
I recently got a puppy and signed up for the 30 day free trial to try Trupanion. Unfortunately I had to use the service as my puppy swallowed a small rock. They stepped up to the plate and paid a portion of the vet bill. I'll be checking into the insurance for long term vet care.
Michael Moran
Very easy to do
Very easy to do. Friends told me Trupanion was good but pricey. Have had a couple of $10k dogs without insurance. Not this time, any help is better than no help.
Bryan swank
Saved my pets life but I'm not a new…
Saved my pets life but I'm not a new member been paying for yours finally worked when it matters
Carissa Peterson
Peace of mind
It gives me a great peace of mind knowing that I can help my sweet kitten should something happen. They have amazing customer service too!
Johnny
Barely in the phone for 5 min and the…
Barely on the phone for 5 min and the entire exchange was successful and pleasant.
Jayne
My dog was insured through Trupanion…
My dog Buster was insured through Trupanion from when he was a couple of months old until his recent passing. They were great with acknowledging our claims and then paying us depending on the claims in a very timely fashion. A few times I did call with a question and I was always treated with polite, professional and respectful service. I will definitely recommend Trupanion to any family or friend needing to insure their pet. Thank you Trupanion!
Joseph Moreau
Coco Pet Insurance
Dan was professional, knowledgeable and provided me with thorough information to make a life insurance decision for my pet. Dan is an asset to your company.
Nadine
You take care of my pet and for that I…
You take care of my pet and for that I thank you.
Deborah Hillgaertner
I have had Trupanion on my cat
I have had Trupanion on my cat, Cheese, for 11 years. I am happy to have the insurance. They are great and no problems with claims. My Vet goes to Trupanion directly and processes the payments within minutes.
Ms. Arakawa
Excellent service from Trupanion…
Excellent service from Trupanion through VCA. Payment was so quick.
Jane
Great very easy
Great very easy
Matt Zalot
The agents I spoke to were knowledgeable, helpful and professional
The agents I spoke to were knowledgeable, helpful and professional. I was able to get coverage for my new kitty and change the existing coverage for my dog quickly and easily, with lots of guidance and no pushback on my suggestions. The costs, while not cheap, are in line with my expectations, and the service in the past has always been good, tending to very good.
Tiernan
Reduced Stress at a VeryTough Time
We were able to easily process our claims as we navigated very tough decisions for our dear Luna.
Customer
My vet was able to file directly with…
My vet was able to file directly with you! It was wonderful - I could focus on my pet without ever worrying about the bill.
Robin Romeo
Trupanion is a great insurance…
Trupanion is a great insurance company.They are very efficient in getting pre-approval quotes back to you! They take care of all your needs and customer service is always friendly and helpful!!
Phillip
Easy process during a stressful time
After having the insurance for 10 years, this was our first time having to submit a claim. The process was easy and quick. I appreciated how simple the process was, as this was a stressful time for me and my family.
EDWARD
Very pleased
So quick and efficient. My claim was approved and covered before I left the vets office. I left Pumpkin insurance and went back to Trupanion because of this.
craig frankenstein
Fast and fair service
Fast and fair service. Saved a nice amount of money
Kiki
Trupanion pays for most of my…
Trupanion pays for most of my Pomeranian's vet bills. I feel well taken care of by Trupanion and I'm so thankful I bought it for him when he was a puppy.
Casey Clark
Pleasant phone…
Pleasant phone relations….transparency…honoring pay out.
Don B
Incredible service
Incredible service, easy process to file claims, great website to get status on claims and other information, super fast payments….this is the first time I had pet insurance and will never be without Trupanion now and in the future.
Kory
Our young puppy had Severe…
Our young puppy had Severe Gastroenteritis, and had to stay at the emergency vet for 2 nights , and Trupanion covered so much of my worries!
Joan Barker
Customer service is great
Customer service is great. Bills are paid promptly. Very happy with this company!
Gene Pease
The ease and simplicity of filing …
The ease and simplicity of filing claim. In fact my vet office did all the paperwork, and the claim was settled and paid out the same day.
Diane Bugliarelli
Seamless and saved me money
Seamless and saved me money, especially at a stressful time dealing with a beloved pet's illness
Barbara Manchester
Easy process to submit claims
So easy to submit claims! Payments are made in a timely manner and customer service is great. I feel so much better knowing my dog is covered for her condition for the rest of her life.
Ken
Fast and easy.
Fast and easy.
Danielle
Knowing our dog was covered and we…
Knowing our dog was covered and we could give her the care she needed gave us such a peace. We have been recommending Trupanion to all our pet owner friends!
Craig
My experience with Trupanion has been Great
My experience with Trupanion has been great!! The preapproval process was seamless.
Lisa
The claims process is quick and…
The claims process is quick and customer service is awesome.
Jayme Dykes
Expensive but good in a jam
Expensive but good in a jam. Please send me my bandana.
Hope Babb
Agent was informative
Agent was informative
Judy
Great Customer Service reps!
Great Customer Service reps!
Joey
Made for easy to use
Made for easy to use. Very polite. I'm so glad we had insurance, because I don't know what we would've done financially
Rebecca
Good experience! Talked with a real person that was…
Talked with a real person that was informed and pleasant took a matter of minutes1
Donna
Errco for Bella heart
Hi, my cat Bella has a heart murma, and scituate animal hospital, told me and my boyfriend to get a heart Ecco on Bella, gave us a list of contacts, and we contacted vca in hanover, mass,vca contacted trupanion on a estimate, and I paid a portion and trupanion picked up the rest, thank you trupanion your the best, Donna Bella mom
Ellen M
It was easy
It was easy , no stress
Lisa
Trupanion Is Amazing!
Trupanion is amazing! I never expected my puppy to need major surgery. He's just a puppy! They have been expedient with the pre-approval process, which is helping me to focus more on his rehabilitation and recovery. I would recommend Trupanion to anyone who is seeking pet insurance. My experience has been phenomenal!
sophie poirier
Trupanion: True Peace of Mind
I don’t think I’ll ever find the right words to truly thank Trupanion. Their efficiency and professionalism made all the difference during one of the most stressful moments of my life. My dog was suffering from tracheal collapse, and without their help, I honestly don’t know if I would have been able to save her. Yes, the premiums go up from year to year, but with veterinary costs skyrocketing, Trupanion was a true lifeline. They allowed me to take care of her without having to choose between love and money. Thank you from the bottom of my heart.
Linda Peavey
Excellent
Excellent. Paid as soon as Bailey was treated
Christine
My dog recently tore her ccl
My dog recently tore her ccl. The surgery center submitted and trupanion paid them directly. I only had to pay the balance . I’m so glad I decided to get insurance when I first got my rescues. I can focus on her recovery and not a huge vet bill .
Linda
The best
We have been enrolled with Trupanion for many years. They have been amazing. Easy to file claims and prompt, clear response. I don't know how we could have cared for our dogs without their support!!
Jill
Signing up with Trupanion is the fantastic
Signing up was easy, checking out at the vet was easy too.
Stephanie Clay
It is worth every penny!!
I love how simple it is to upload the invoice from our vet. I had reached my chosen deductible of $250 on an illness that my dog had been having. We decided to go to VCA to a specialist for more in-depth testing and treatment options. I was ecstatic to learn that VCA hospitals Directly Bill Trupanion. Trupanion paid all of the deposit that they required for the testing and the deductible is also covered because it was for the same condition that our regular vet was treating. I’m so very happy that I decided to go along with Trupanion insurance. !
Stella
My dogs claim was paid exactly as…
My dog's claim was paid exactly as expected, and directly to the animal hospital within minutes of submission. This is top quality service!
Valued Customer
Trupanion covered its part of our bill…
Trupanion covered its part of our bill for surgical removal of trash and stones from our dog’s stomach and intestines before we paid our share. No hassle.
Kristin
Very helpful professionals.
Very helpful professionals.
Keith
Black and white, No smoke and mirrors.
Explained everything very well, no smoke and mirrors. The policy is black and white, no grey areas . That what I like.
Lori Blaschke
I just switched from Nationwide…
I just switched from Nationwide Insurance to Trupanion my vet recommended. I have the day the service was amazing and signing up was very simple.
John
Great help calling in.
I had trouble with the on-line membership. But the man I spoke to was just great. He was friendly and efficient
Natalie
The CS Rep
The CS Rep. Was very warm and inviting
Cathy Cryan
Easy peasy …
It was easy to fill in and understand no questioning what is and isn’t covered I just wish I knew ahead of time the time frame it starts up .. so fingers crossed my pet doesn’t become ill ( ever ) but coversge doesn’t kick in for a good month
Top Pet Insurance
Pets Best
Read review
Spot
Read review
Lemonade
Read review
ASPCA
Read review
Pumpkin
Read review