Trupanion Review
Find a customized quote easily
Reviews 10850 
Amy
Fast response when we needed it most!
Fast response when we needed it most!
Mark
Trupanion always has my Labrador…
Trupanion always has my Labrador covered. They always make us feel covered.
David
Trupanion, always there...
Trupanion continues to support me by covering a majority of my dog's health issues as she enters her older years of life. Trupanion is also simple to use and very quick to expedite the invoices and reimburse. I am grateful I chose Trupanion 12 yrs ago when our dog was a pup.
Steven
This is my first experience with…
This is my first experience with trupanion as my dog has been healthy. I was wondering if Trupanion would actually cover what they said they would when I chose them as my provider. Well, they delivered. No questions. That is where the rubber meets the road, and Trupanion delivered.
Elizabeth Canty Chavez
We have only used the insurance an…every pet needs insurance and Hope you never need it!
We have only used the insurance a couple of time and this was truly an emergency and we did not hesitate to get the best treatment for our girl Walle the vet bill was pretty high and after submitting I was pleased with the quick turn around and the amount covered no hassle gave us peace of mind that we could take care of our fur baby.
Todd
Excellent claim processing
All of our claims have been processed very fast with zero issues. Appreciate the status texts and updates also. We are SO glad we decided to get Trupanion for both of our Golden Doodles when they were puppies. We have highly recommended Trupanion to others.
Kiki
Claims
Easy to file claims. Quick direct payment to my account. They keep in touch from beginning to end.
Dave
Our senior dog received X-rays to…
Our senior dog received X-rays to diagnose joint issues and subsequent medications. Our Trupanion policy covered approximately 60% of the cost - very pleased.
Kirstie Maynard
During the most stressful time with my…
During the most stressful time with my little furry guy, Trupanion made it very easy to submit claims and process them immediately. Thanks for taking some of the stress off a very intense time.
Warren
Prompt review and payment
Prompt review and payment
Janet
Less stress during stressful time
It was an emergency situation and I didn’t have to worry about the bill while I was worrying about my pet’s health.
Christina Piserchia
Saved us 15k
Trupanion is truly unmatched. Our dog had emergency spine surgery and the total costs were 21k. We paid $4500 total out of that inclusive of deductible. This surgery changed our dog’s life. The alternative was that she would likely be paralyzed for the rest of her life. Over the course of her life Trupanion has already saved us $30k. If you’re considering insurance for your pet please do it. Even if you don’t use it you’ll have peace of mind that it’s there when you do need it. Their support team is also incredibly quick to respond and their claim turnaround process is lightning speed compared to other providers. Thank you, Trupanion!
Judy Sullivan
My Veterinarian’s office submitted the…
My Veterinarian’s office submitted the claim and Trupanion was very prompt in confirming receipt and processing the claim. Reimbursement also very prompt
GABRIELLA
Trupanion takes care of our babies
Trupanion does such a great job, and takes such great care of our babies. I never have to worry about anything thanks to them! They even have the capability to pay some vets directly! =) I recommend them to every pet owner I know to include people I just meet.
Monica
Submitting for reimbursement was so…
Submitting for reimbursement was so easy, and fast turnaround.
Lois
Quick turnaround on payment.
Quick turnaround on payment.
Alexander
Trupanion is the best thing I do for…
Trupanion is the best thing I do for the love of my Dalmatian Montaba. The service is remarkable, and they love your fig as much as you do. Thisvus amazing!
Sharon
Quick response
Quick response, fair payments
Barb
Pre approval
Pre approval, coordination with vet so they pay you and I don't have to submit receipts for reimbursement Coverage allows me to afford care for my dog. I couldn't otherwise. You are helping me save her life
Sherrie
The claim process is easy
The claim process is easy. The response time for payments is fast. Customer serice goes beyond my expectations.
Laura Saxx
Preexisting Conditions
I adopted a cat and half the time, things aren't covered because they're 'preexisting conditions'. I adopt because I like to support animals who need it most.. but this doesn't help ME who also needs the financial help. Very upsetting and disheartening.
Emily
fast claim response
fast claim response
Heather
They were quick to get pre approval…
They were quick to get pre approval done and made the process with my sick kitty less of a hassle and I could focus on my fur baby
Chris
Claim Process
This was the first time we had filed a claim for our sweet Ava. It was the easiest, most seamless process. The lady we spoke with on the phone was so courteous and helpful and the online process was very smooth. We were amazed at our quickly the claim was settled. We will always have Trupanion for our fur baby!!
Patti
Emergency Services
My veterinarians office reached out at 11 pm for emergency preauthorization for my pet. Almost immediately, Trupanion approved the potential charges and let me know what to expect. We have been with Trupanion for over 10 years and highly recommend.
Stephanie S
This insurance is a life saver
This insurance is a life saver. My pet has serious allergy problems and after I met my deductible they pay all but 10% of his monthly allergy meds. I have had this insurance on both of my pups and could not recommend it enough. You will never regret it.
Carolyn
Trupanion customer service was…excellent
Trupanion customer service was knowledgeable, kind and met all our needs I always recommend your business to my clients and friends.
Kathleen
The entire staff was very helpful and…
The entire staff was very helpful and professional. the techs and Dr were very gentle and kind to our sick dog.
PROVIDENCIA N
I needed an appeal,$250
I needed an appeal, A $250. deductible was added on to my bill, it was an error, It was taken care of immediately, it took two days for my refund of $250, to appeared in my bank account. Thank You for your immediate attention on this error...
Janet
Love how you cover my dog Stella
Love how you cover my dog Stella. She has melanoma n Trupanion has been with her every step of over coming this cancer. Thank you
Naeem Hossen
A very good site to check any website
A very good site to check any website. You can get an idea about any site through reviews.
Donna Little
Always there to answer any question U…
Always there to answer any question U might have.
Linda Lamb
Customer friendly-extremely easy to…
Customer friendly-extremely easy to file claims and ask questions. Claims completed very quickly.
SHARON
Very quick decisions on claims
Very quick decisions on claims. Good reimbursement.
Patricia
Claim was submitted at my vet’s office…
Claim was submitted at my vet’s office and was approved within minutes. I only had to pay costs not covered and not wait weeks for reimbursement.
David Hogge
Lucky Us to be part of the Trupanion family...
I've been paying for Trupanion for about 7 years and when I go to the vet, I upload everything. However, I haven't had anything yet get to the point I needed to file a claim. Then two months ago my boy tore his ACL. Trupanion took care of most of the bill and they made it super easy! I'm very glad to have you in my corner. It's been a tough start to the year and you have no idea how great it was for your help paying that surgery bill. Thank you so much!
customer
Efficient claim processing
Efficient handling of claims with excellent communication through the processing
david mintz
I am still waiting on a claim which…
I am still waiting on a claim which shows approved but with no other information
Johnny
For my Dakota
The process was very simple, not a lot of red tape. Straight forward a form and your receipt. In a day you get your response and a check on the way..!! !!! Thank you Trupanion.!
Lisa
Lifesavers
Lifesavers! Quick process, top-notch service. Thank you!
Joy
$1,500 vs $10K saved our boy!
We recently had to go through quite the ordeal with our 10yo lab, Bon. He had a slipped disc the week before Christmas. Thankfully, with Trupanion Vet-Direct Pay we were able to get our boy an MRI and surgery without trying to figure out how to pay a $10K+ MRI/Surgery/Hospitalization costs. Trupanion pre-approved the costs and we were only responsible for a small deposit of what wasn’t covered. This saved my guy from suffering through pain management and eventually becoming paralyzed. I’ll never not have Trupanion!
Julie
Easy to use - Fast to pay
Trupanion makes the process so easy and they are always fast to pay the claim. Thank you!
Bob Armand
Our small Chhuahua Pebbbles had 5…
Our small Chhuahua Pebbbles had 5 strokes last week after being attacked by another dog. Pet Emergency in Palm Beach Gardens Florida had her in minutes. The team of doctor and assistants did a fantastic job of gettin her on her feet. They kept her 24 hours and administered exceptional care. We filed a claim true Pet Emergency and the claim was settle within minutes. We have been with Trupanion for several years and have nothing but praise for the servce and customer care, especilly in time of needs.We highly recommend.
Genie
The payment was made quickly and…
The payment was made quickly and relieved me of a lot of stress.
Michelle W. SC
The best I have ever had
The best I have ever had. I have 3 boxers and have them all covered. Hands down the best insurance and best service.
Andrea
Our vet was able to contact Trupanion…
Our vet was able to contact Trupanion and get preapproved and paid so I just paid the amount I owed before leaving. So very simple. Everyone I know who has Trupanion is really happy with your service.
Pedro Moya
"I cannot thank Trupanion enough for…
"I cannot thank Trupanion enough for their exceptional service. their claims team was proactive and communicative. The process was fast, and they explained everything clearly.
CM
Appreciative Pet Parent
Yesterday morning, Onyx, my beloved furbaby of 16 years passed away. Since she was 4 years old we have had Trupanion insurance. When I say that this company is phenomenal, I truly sincerely mean it. I would give them 100 stars if allowed. No matter what health challenges, including Osteosarcoma cancer my baby went through, Trupanion was there. I would not have been able to care for her the way that I did without them. I feel that their financial support, along with many years of love is what allowed this little mixed lab who left footprints on my heart to live as long as she did. If you are reading this, and you have a furbaby, I HIGHLY recommend looking into Trupanion. They are excellent in every way. Friendly, courteous, and compassionate. Thank you Trupanion for helping me to raise Onyx along her journey towards the Rainbow Bridge.
Coral Glass
Trupanion has stood by Marley for…
Trupanion has stood by Marley for everything he has needed outside of regular annual care. I’m sooo happy that after 2 TPLO surgeries and a stubborn dermatitis, that I chose Trupanion. Thank you for being there 🙏🏽. Now if we can just get human insurance as easy, affordable and timely. 🙄
Paul
This has been nothing short then the…
This has been nothing short then the best peace of mind for our beloved dog. They are efficient, quick, even have called me out of the blue to ask how "our dog was doing" after surgery. Unheard of!!
Heather
Quick verification of records and quick…
Quick verification of records and quick payment. Could not ask for anything more. No hassles!!!
Alicia Chipy
Good Company for Pet Care.
Prompt response and easy paperwork. Help owners when dealing with a pet that's ill.
Margaret Wong
You're covering of my dog with epilepsy…
You're covering of my dog with epilepsy medications is fantastic! He has a total of 5 medications twice a day to control his seizures and that is costly. You were there when he's been admitted to ICU multiple times for uncontrolled seizures.
Leslie
Trupanion pet insurance is a lifesaver!!
Trupanion pet insurance is just amazing! We got it for our Dachshund 3 years ago and we are so glad we did. We didn’t need until just recently when he needed back surgery for IVDD. Trupanion paid a majority of the bill and we only had to come out of pocket a small amount. We are so thankful for Trupanion! We highly suggest you get Trupanion for your pet!
Robert Armand
What are wonderful team of doctors and aides. We recommend this team to all loving pet owners❤️
I have nothing but praise on how they handled the seizure of our dog pebbles. From the minute, we got there with our precious pebble. They took over and got her back on her feet in a matter of minutes from that point and for the next 36 hours they administered care to ensure that the seizure will not recapping and to protect her from serious injuries. Thank you to all the staff and the care and love you gave to our precious girl.
ALI DUPRIX
It’s simple
It’s simple, had had nice savings
Gwen
Ease of settling claims
Ease of settling claims
Laureen
Speedy Service
Claims are handled quickly. Approval came back within an hour of the vet’s cost estimate.
Audra Holland
Excellent coverage
The coverage is great and it's nice that they are expeditious in responding to claims.
Karen
Filing claims and getting reimbursed is…
Filing claims and getting reimbursed is so quick and easy
Kevin
Reliable and efficient
Reliable and efficient. Your system and especially your live staff made a stressful time more manageable. I had absolutely no worries and no extra fuss arranging payment for life saving surgery for my Olli.
Pam
Trupanion completed my claim quickly…
Trupanion completed my claim quickly and efficiently and I received payment promptly.
Mikayla
My Maine Coon had to have emergency…
My Maine Coon had to have emergency surgery for Intussusception and was hospitalized for 2 days. She then had to be hospitalized again a day after coming home for developing a common post op complication - an ileus from the surgery and had to be hospitalized another 2 days. Our bill was $12,500 and Trupanion covered $10,500. Forever thankful for Trupanion!!
Sue Budenz
Peace of mind
When my pet is ill it is comforting to know that Trupanion is there to help. They are very responsive and settle my claims quickly
customer
They help with all your claims!
Trupanion has made it possible to care for my pet his whole life. Thank you
Debra
The representative I spoke to was very…
The representative I spoke to was very nice and helpful.
Ann Armstrong
Trupanion is amazing in every aspect of…
Trupanion is amazing in every aspect of their service. They are a blessing when you and your bed need help most. So grateful we have them for both dogs. Ann
Linda
Luxating patella knee operation
Trupanion quickly responded to my claim for this operation and then showed what they would pay for and what I owed. This gave me peace of mind. Linda
Gabriel Cantero
The instant payout is so helpful when…
The instant payout is so helpful when the bills are so expensive
Beth Robinson
I was worried about my cat, but not about paying for his care
My cat recently got sick, vomiting, not eating, etc. I was so worried about him, but I wasn't worried about paying for his care. Even though the bills ran into the thousands, my share was in the hundreds. And it was so easy to submit and invoice, the response was within 24 hours, and so was the payment.
Kenneth
The quickness of the response to the…
The quickness of the response to the claim submitted was phenomenal. The concern for our pet was genuine.
Jen
Would Not have a dog with out Trupanion Insurance
I have had insurance for my dogs with Trupanion since they where puppies. I would not go with out it. I never worry about having to go the Vet or Hospital as I know that my Insurance has got my dogs covered and my dogs can have the best medical care at all times. Cost is not an issue becuase of the insurance .
Marina
I feel grateful!
Very easy communication, very supportive and helpful representatives!
Cindy
IMPRESSED!
Within 24 hours of uploading my claim the money was in my bank! With all the stress and worries of a sick baby, having this quickly reimbursed was amazing. Wish medical insurance for humans was this fast and easy!
Taffy
Trupanion is not the best at the…
Trupanion is not the best at the starting gate, however once the deductibles have been applied to each malady they cover at 90%. Trupanion is most helpful when the pet ages and needs more medical attention.
Elizabeth Taylor
Excellent experience!
Trupanion made an incredibly stressful emergency vet visit so much easier to handle. They covered 90% of my total bill and processed the payment the very same day services were rendered. I was truly impressed by how quickly and smoothly my claim was handled. Their efficiency and support gave me one less thing to worry about while focusing on my sick cat. I couldn’t be more grateful for the peace of mind they provided.
Zach
Loving it
So far, everything has gone great. Claims were a breeze and coverage has been a lifesaver.
Melissa
A huge help for my diabetic dog
Trupanion has been awesome. My dog was diagnosed with a complicated case of diabetes a few months ago, and this is all very new to me. The support chat team members have been very patient and helpful with all my questions, and reimbursements have been quick. No complaints! It's definitely a huge relief to know that my dog is covered and I can focus on getting him healthy instead of stressing about finances.
Hilary
Super responsive!
Blown away with the response time and support. Phenomenal!
Andy B
Very fast
Very fast, efficient service.
Ashley
Thank you for approving my cats…
Thank you for approving my cats insurance appeal. He is doing better and I do not feel as stressed with how I am going to pay for his medical bills.
Victoria
I am so grateful for Trupanion
I am so grateful for Trupanion! Salty was diagnosed at 18 months old with a fatal fungal infection, and thanks to Trupanion she was able to receive extensive long-term treatment to treat and clear the infection. Salty is now 5 years old living her best life.
Top Pet Insurance
Pets Best
Read review
Spot
Read review
Lemonade
Read review
ASPCA
Read review
Pumpkin
Read review