ASPCA Review
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Reviews 5167 
Jennifer Potestio
Great pet insurance and customer…
Great pet insurance and customer service!
Clinton Cagle
The application process was simple.
The application process was simple and easy to understand. Very straight forward. No they didn't have all the bells and whistles, but neither did they nag me several times a day for weeks.
Steve Fitzmaurice
So far, so sort of good
I'm assuming this will be worthwhile pet insurance. The ASPCA name is a great start. One problem is that somehow the zip code you have for me is wrong. As a result, I haven't been able to register. I sent an email about this but haven't heard back. Hopefully this gets resolved soon.
Lynne. A Pounds
Totally difficult to speak to a live Customer Service Representative
Totally difficult to speak to a live customer service representative; automatic response does not provide enough viable options; you need more live customer service reps; However, I love the coverage and cost of my fur baby's insurance package; the process to speak to somone is to get specific information is difficult;
Cody Gumeringer
Processing times take way too long in…
Processing times take way too long in my opinion.
Lori
Could be better
I think more services and vaccines should be covered preventative.
Jennifer
Didn’t work for me.
Every time I put in a claim the dates don’t work -making my claim unable to submit it
Susan Brady
Very helpful customer service reps
Very helpful customer service reps. Prompt response to claims.
Guestpersonalreflexion
Mostly my experience is good
Mostly my experience is good, the insurance pay back is slower than it use to be !!!!
CAROLYN CRUTCHER
I bought pet insurance for a new puppy.
I had a great experience, thank you so much for all your help.
Lucy lam
Very easy to enroll
Easy and price is better than other pet insurance
Jaime Gutierrez
Insurance review
I just recently signed up for the insurance. It was very easy to sign up. Other than that, I have no other comment or concerns.
Dana Todd
Getting started
I just started so I don't have much To go on other than I would like to have some information on my insurance in paper form.
David Hronek
Best Decision Ever!
It was such an easy process to sign up and a great selection of plans to choose from. I'm paying half of my previous plan that just covered wellness. I get both Wellness and accident coverage.
Patricia Schuman
Honesty and good customer service
Honesty and good customer service
Dawn Birchenough
Happy Dog Mom
As a new customer, I appreciate your communications and the excellent wellness coverage for my two Border Collies, Zeke & Abbie!
Graham Deegan
IDK yet, The website and options are user friendly
I get my puppy on 12/08, this is my 1st time setting up for pet insurance, spoke with other pet owners at work, and many don't have pet insurance. With that said looking at all the programs $$$ this set-up is very reasonable in price and the Local Vet that I have selected was on the ASPCA list of vets, The site was interactive I could select the levels of $$$ and the different options and the site re-calculated So I can see what $$ vs coverage ..
Nannette Chatelaine
Very easy to sign up
Very easy yo sign up
Tae B.
I love the coverage but…
I use ASPCA pet insurance for my puppy at Heart and Paw, but unfortunately, I couldn't add it. Additionally, I would appreciate more detailed and thorough updates on the claim statuses.
Dr. Elise Voltura
Other Horse
Very helpful getting our other horse set up.
Annette Stanford
Everything is great 👍
Everything is great 👍
brittlesscomcast.net
Easy
I liked the ease of singing my cat up for the insurance.
Robert Marchegiani
Great coverage
Easy to join
Kelly Chambers
Prompt processing of claims
I had over $1200 in claims for one illness for my Jack. This company paid my claims quickly alleviating additional stress. I am very pleased and highly recommend Aspca.
Cheryl Price
Best overall price for services
Best overall price for services I wanted
Anna
I have been very pleased with this company
I have very pleased with this company, been with them for many years and have 4 pets on polcy. One of them our Isabella recently passed away sadly and this company was great covering all her claims for extended illneses, I would not have been able to afford her care if not. Premiums are expensive but you never doubt tha they will cover all claims. Highly recommend to all pet owners and start covering from young age and stay with same policy. Thank you ASPCA for always beeing there for my sweet Isabella.
Cori Jefferson
Family
Thanks for letting us explore
Tina Jefferies
The easy of picking a plan
The easy of picking a plan. The coverage for my cats
Linda Wallace
Easy application and to the specifics…Trust worthy.
Easy application and to the specifics of the policy.
Dawn S
I had never purchased pet insurance…
I had never purchased pet insurance before and this website was clear and easy to navigate. The options offered were a fair price as well.
Chelsea Crawford
Customer Centered
Claims process is easy - don’t feel like each claim is challenged or picked apart. Even when Premiums increased (understandable with inflation though not ideal) I proactively received a phone call informing me of the change and my options. Overall, with a doggy who has allergies and needs near monthly shots and other medical care, I’m super happy with ASPCA insurance.
Denise Owen
have not used it yet this is my first…
have not used it yet this is my first month having the service
M A
Insu
Prompt reply
christine binkowki
Easy to understand variances in…
Easy to understand variances in different levels of insurance coverages.
Sharon Bertoli
Did a lot of research on the best plan…
Did a lot of research on the best plan for my pup. Your company outshined all others!
Suzanne D
Very good so far
Very good so far, but I have not had to use it yet.
Tami Davis Speer
Great company.
Great company.
Stop E
Easy to use and friendly for the pets
Easy to use and friendly for the pets. Would recommend 10/10
EB
Too many emails
The enrollment process was very smooth, but I have been getting unnecessary emails daily and do not appreciate that.
Dale Bouchard Abdow
Takes too long for them to review…
Takes too long for them to review claims and payout.
Kristen T.
Excellent company to work with.
Excellent company to work with.
Tommy Henderson
Easy setup.
Easy setup.
Gregory Walsh
Online application process was simple…
Online application process was simple and effective. Coverage details were clear along with pricing. I feel relieved to know we have insurance protection for major expenses.
Sayre
ASPCA Pet Insurance is always responsive and efficient
ASPCA Pet Insurance responded quickly and efficiently to my claim, as it always has in the past. The coverage is excellent and so is the customer service.
Sharon Pfeiffer
honest
honest, clear and seems like claims will be received and processed efficiently
KAELAN MARKS
good and cheap coverage
good and cheap coverage
Deborah
I was looking for a company that fit my…
I was looking for a company that fit my budget. This worked best
Linda
They’re for you when you need help.
Without this insurance I may not have been able to afford the help my pet needed.
Patrick James
Newbie
Haven't used anything yet so on reputation I'll go with a 4 *
David Adams
Services were explained thoroughly
Services were explained thoroughly, price seemed reasonable.
Sharon
Looking forward to the preventative help
I have just signed up for your pet insurance. As of yet I have not used it. All preventative was done but I look forward to you helping me with this cost soon. Sign up was easy and the price and coverage is much better than I've paid with other companies.
Pamela Dutton
This insurance was easy to get and very…
This insurance was easy to get and very affordable!!
Elizabeth Avwunuma
I just register so no experience yet
I just register so no experience yet
Darigo
Easy to sign up cat for insurance and…
Easy to sign up cat for insurance and good price.
Nicolas Garcia
Sample and easy enrolling.
Sample and easy enrolling.
Dennis Dalton
The only only experience that I have…
The only only experience that I have had so far was the enrollment and explanation of coverage. I look forward to working with the team.
MLW
Happy and healthy
Excellent service and prompt responses to questions and claims small and large. I am so grateful that ASPCA insurance supports both preventive and illness coverage for our two dogs and cat. Thanks to ASPCA insurance our 15-year-old dachshund can now see! She is back to being a happy, playful little dog!
Monica Studer
I had all my questions answered and the…
I had all my questions answered and the person walked me through the process while I did it. Thanks!
E W
Great service.
The company made getting our Rocky insured as easy as pie! We all know the ASPCA as a rescue and caring entity. They also make insuring your pets health a no-brainer.
Jamie McClean Gregson
Very easy to sign up on line
Very easy to sign up on line. CS very friendly also.
Ajeeth Komar
Very informative agents
Some time delay in processing claims…
Scott Kearney
My experience has been one of ease
My experience has been one of ease. I submit through the app. and then with time am reimbursed.
Joe Skaggs
Quick and easy process.
Quick and easy process.
Jackie Odegard
The cost is very affordable
The cost is very affordable. The information is clear and tells you what is covered and what is not. Claim process is simple.
Mike Keurjian
I have no opinion as I haven't even used the Insurance. I'm not sure why you're asking .
I have no opinion as I haven't even used the Insurance yet. The only thing I've done is pay the bill.
Shirley Settles
Always professional caring helpful
Always professional caring helpful Keeps me informed on claims
Carl Chick
Good company!
Easy to sign up.
Kari McKelvey
Easy help via phone and on line…
Easy help via phone and on line applications. Have not needed to file a claim but have had friends that did. Painless process and quick reimbursement.
JN
Overall a Good Choice
Aside from rate increases and long delays in processing at times, we’ve been happy with the insurance. We had coverage for 2 giant breed dogs with many health issues. The larger the dog, the higher the costs. ASPCA insurance made it easier for us to care for our dogs.
Heather Coble
It was an easy way to set up insurance
It was an easy way to set up insurance. I hope I don’t need to use it.
customer
I like it bc it’s convenient
I like it bc it’s convenient
Pandora Fisher
Best plan for the money.
Reviewed several other plans best plan with an 250 deductible and coverage of 80%.
Andrea
I called because I had questions before…
I called because I had questions before signing up for insurance. They lady I spoke with was amazing and answered all my questions and was so friendly. We discussed our pups and she made me feel Like I made a great decision going with your company. She was fun to talk to and obviously loves dogs as much as I do.
Susan Christensen
Easy to register; thank you!
Easy to register. Reasonably priced.
Shirley
Timely response to my claims.
Timely response to my claims.
Suzanne Mauricio
Best and Outstanding Pet Insurance
It has the best coverage and price offer.
William Sullivan
Everything was great -
Everything was great - Everyone was very accommodating. We now have our new family member who has helped fill the whole in our hearts left there when we lost our beloved Toby in September.
William Forrest JR
I CHOOSE ASPCA BECAUSE THE ORGANIZATION…
I CHOOSE ASPCA BECAUSE THE ORGANIZATION DOES SO VERY MUCH TO HELP ANIMALS IN NEED!!!!
Montany
Easy to apply
Great price
sonia nail
great
great, website is very easy to use, i loaded a picture of the ER invoice and done
Heather Collins
Easy to manage
Easy to manage, great customer care
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