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ASPCA Review

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Reviews 5167

Jennifer Potestio

2023-11-25

Great pet insurance and customer…

Great pet insurance and customer service!

Clinton Cagle

2023-11-24

The application process was simple.

The application process was simple and easy to understand. Very straight forward. No they didn't have all the bells and whistles, but neither did they nag me several times a day for weeks.

Steve Fitzmaurice

2023-11-24

So far, so sort of good

I'm assuming this will be worthwhile pet insurance. The ASPCA name is a great start. One problem is that somehow the zip code you have for me is wrong. As a result, I haven't been able to register. I sent an email about this but haven't heard back. Hopefully this gets resolved soon.

Lynne. A Pounds

2023-11-24

Totally difficult to speak to a live Customer Service Representative

Totally difficult to speak to a live customer service representative; automatic response does not provide enough viable options; you need more live customer service reps; However, I love the coverage and cost of my fur baby's insurance package; the process to speak to somone is to get specific information is difficult;

Cody Gumeringer

2023-11-23

Processing times take way too long in…

Processing times take way too long in my opinion.

Lori

2023-11-23

Could be better

I think more services and vaccines should be covered preventative.

Jennifer

2023-11-23

Didn’t work for me.

Every time I put in a claim the dates don’t work -making my claim unable to submit it

Susan Brady

2023-11-23

Very helpful customer service reps

Very helpful customer service reps. Prompt response to claims.

Guestpersonalreflexion

2023-11-23

Mostly my experience is good

Mostly my experience is good, the insurance pay back is slower than it use to be !!!!

CAROLYN CRUTCHER

2023-11-22

I bought pet insurance for a new puppy.

I had a great experience, thank you so much for all your help.

Lucy lam

2023-11-22

Very easy to enroll

Easy and price is better than other pet insurance

Jaime Gutierrez

2023-11-22

Insurance review

I just recently signed up for the insurance. It was very easy to sign up. Other than that, I have no other comment or concerns.

Dana Todd

2023-11-22

Getting started

I just started so I don't have much To go on other than I would like to have some information on my insurance in paper form.

David Hronek

2023-11-22

Best Decision Ever!

It was such an easy process to sign up and a great selection of plans to choose from. I'm paying half of my previous plan that just covered wellness. I get both Wellness and accident coverage.

Patricia Schuman

2023-11-21

Honesty and good customer service

Honesty and good customer service

Dawn Birchenough

2023-11-21

Happy Dog Mom

As a new customer, I appreciate your communications and the excellent wellness coverage for my two Border Collies, Zeke & Abbie!

Graham Deegan

2023-11-21

IDK yet, The website and options are user friendly

I get my puppy on 12/08, this is my 1st time setting up for pet insurance, spoke with other pet owners at work, and many don't have pet insurance. With that said looking at all the programs $$$ this set-up is very reasonable in price and the Local Vet that I have selected was on the ASPCA list of vets, The site was interactive I could select the levels of $$$ and the different options and the site re-calculated So I can see what $$ vs coverage ..

Nannette Chatelaine

2023-11-21

Very easy to sign up

Very easy yo sign up

Tae B.

2023-11-21

I love the coverage but…

I use ASPCA pet insurance for my puppy at Heart and Paw, but unfortunately, I couldn't add it. Additionally, I would appreciate more detailed and thorough updates on the claim statuses.

Dr. Elise Voltura

2023-11-21

Other Horse

Very helpful getting our other horse set up.

Annette Stanford

2023-11-21

Everything is great 👍

Everything is great 👍

brittlesscomcast.net

2023-11-21

Easy

I liked the ease of singing my cat up for the insurance.

Robert Marchegiani

2023-11-21

Great coverage

Easy to join

Kelly Chambers

2023-11-20

Prompt processing of claims

I had over $1200 in claims for one illness for my Jack. This company paid my claims quickly alleviating additional stress. I am very pleased and highly recommend Aspca.

Cheryl Price

2023-11-20

Best overall price for services

Best overall price for services I wanted

Anna

2023-11-18

I have been very pleased with this company

I have very pleased with this company, been with them for many years and have 4 pets on polcy. One of them our Isabella recently passed away sadly and this company was great covering all her claims for extended illneses, I would not have been able to afford her care if not. Premiums are expensive but you never doubt tha they will cover all claims. Highly recommend to all pet owners and start covering from young age and stay with same policy. Thank you ASPCA for always beeing there for my sweet Isabella.

Cori Jefferson

2023-11-17

Family

Thanks for letting us explore

Tina Jefferies

2023-11-17

The easy of picking a plan

The easy of picking a plan. The coverage for my cats

Linda Wallace

2023-11-16

Easy application and to the specifics…Trust worthy.

Easy application and to the specifics of the policy.

Dawn S

2023-11-16

I had never purchased pet insurance…

I had never purchased pet insurance before and this website was clear and easy to navigate. The options offered were a fair price as well.

Chelsea Crawford

2023-11-16

Customer Centered

Claims process is easy - don’t feel like each claim is challenged or picked apart. Even when Premiums increased (understandable with inflation though not ideal) I proactively received a phone call informing me of the change and my options. Overall, with a doggy who has allergies and needs near monthly shots and other medical care, I’m super happy with ASPCA insurance.

Denise Owen

2023-11-15

have not used it yet this is my first…

have not used it yet this is my first month having the service

M A

2023-11-15

Insu

Prompt reply

christine binkowki

2023-11-14

Easy to understand variances in…

Easy to understand variances in different levels of insurance coverages.

Sharon Bertoli

2023-11-14

Did a lot of research on the best plan…

Did a lot of research on the best plan for my pup. Your company outshined all others!

Suzanne D

2023-11-14

Very good so far

Very good so far, but I have not had to use it yet.

Tami Davis Speer

2023-11-14

Great company.

Great company.

Stop E

2023-11-14

Easy to use and friendly for the pets

Easy to use and friendly for the pets. Would recommend 10/10

EB

2023-11-14

Too many emails

The enrollment process was very smooth, but I have been getting unnecessary emails daily and do not appreciate that.

Dale Bouchard Abdow

2023-11-14

Takes too long for them to review…

Takes too long for them to review claims and payout.

Kristen T.

2023-11-14

Excellent company to work with.

Excellent company to work with.

Tommy Henderson

2023-11-14

Easy setup.

Easy setup.

Gregory Walsh

2023-11-14

Online application process was simple…

Online application process was simple and effective. Coverage details were clear along with pricing. I feel relieved to know we have insurance protection for major expenses.

Sayre

2023-11-11

ASPCA Pet Insurance is always responsive and efficient

ASPCA Pet Insurance responded quickly and efficiently to my claim, as it always has in the past. The coverage is excellent and so is the customer service.

Sharon Pfeiffer

2023-11-10

honest

honest, clear and seems like claims will be received and processed efficiently

KAELAN MARKS

2023-11-10

good and cheap coverage

good and cheap coverage

Deborah

2023-11-09

I was looking for a company that fit my…

I was looking for a company that fit my budget. This worked best

Linda

2023-11-09

They’re for you when you need help.

Without this insurance I may not have been able to afford the help my pet needed.

Patrick James

2023-11-09

Newbie

Haven't used anything yet so on reputation I'll go with a 4 *

David Adams

2023-11-07

Services were explained thoroughly

Services were explained thoroughly, price seemed reasonable.

Sharon

2023-11-07

Looking forward to the preventative help

I have just signed up for your pet insurance. As of yet I have not used it. All preventative was done but I look forward to you helping me with this cost soon. Sign up was easy and the price and coverage is much better than I've paid with other companies.

Pamela Dutton

2023-11-07

This insurance was easy to get and very…

This insurance was easy to get and very affordable!!

Elizabeth Avwunuma

2023-11-07

I just register so no experience yet

I just register so no experience yet

Darigo

2023-11-07

Easy to sign up cat for insurance and…

Easy to sign up cat for insurance and good price.

Nicolas Garcia

2023-11-07

Sample and easy enrolling.

Sample and easy enrolling.

Dennis Dalton

2023-11-07

The only only experience that I have…

The only only experience that I have had so far was the enrollment and explanation of coverage. I look forward to working with the team.

MLW

2023-11-07

Happy and healthy

Excellent service and prompt responses to questions and claims small and large. I am so grateful that ASPCA insurance supports both preventive and illness coverage for our two dogs and cat. Thanks to ASPCA insurance our 15-year-old dachshund can now see! She is back to being a happy, playful little dog!

Monica Studer

2023-11-07

I had all my questions answered and the…

I had all my questions answered and the person walked me through the process while I did it. Thanks!

E W

2023-11-07

Great service.

The company made getting our Rocky insured as easy as pie! We all know the ASPCA as a rescue and caring entity. They also make insuring your pets health a no-brainer.

Jamie McClean Gregson

2023-11-07

Very easy to sign up on line

Very easy to sign up on line. CS very friendly also.

Ajeeth Komar

2023-11-05

Very informative agents

Some time delay in processing claims…

Scott Kearney

2023-11-04

My experience has been one of ease

My experience has been one of ease. I submit through the app. and then with time am reimbursed.

Joe Skaggs

2023-11-02

Quick and easy process.

Quick and easy process.

Jackie Odegard

2023-11-02

The cost is very affordable

The cost is very affordable. The information is clear and tells you what is covered and what is not. Claim process is simple.

Mike Keurjian

2023-11-02

I have no opinion as I haven't even used the Insurance. I'm not sure why you're asking .

I have no opinion as I haven't even used the Insurance yet. The only thing I've done is pay the bill.

Shirley Settles

2023-11-02

Always professional caring helpful

Always professional caring helpful Keeps me informed on claims

Carl Chick

2023-11-01

Good company!

Easy to sign up.

Kari McKelvey

2023-10-31

Easy help via phone and on line…

Easy help via phone and on line applications. Have not needed to file a claim but have had friends that did. Painless process and quick reimbursement.

JN

2023-10-31

Overall a Good Choice

Aside from rate increases and long delays in processing at times, we’ve been happy with the insurance. We had coverage for 2 giant breed dogs with many health issues. The larger the dog, the higher the costs. ASPCA insurance made it easier for us to care for our dogs.

Heather Coble

2023-10-31

It was an easy way to set up insurance

It was an easy way to set up insurance. I hope I don’t need to use it.

customer

2023-10-31

I like it bc it’s convenient

I like it bc it’s convenient

Pandora Fisher

2023-10-31

Best plan for the money.

Reviewed several other plans best plan with an 250 deductible and coverage of 80%.

Andrea

2023-10-31

I called because I had questions before…

I called because I had questions before signing up for insurance. They lady I spoke with was amazing and answered all my questions and was so friendly. We discussed our pups and she made me feel Like I made a great decision going with your company. She was fun to talk to and obviously loves dogs as much as I do.

Susan Christensen

2023-10-27

Easy to register; thank you!

Easy to register. Reasonably priced.

Shirley

2023-10-26

Timely response to my claims.

Timely response to my claims.

Suzanne Mauricio

2023-10-26

Best and Outstanding Pet Insurance

It has the best coverage and price offer.

William Sullivan

2023-10-26

Everything was great -

Everything was great - Everyone was very accommodating. We now have our new family member who has helped fill the whole in our hearts left there when we lost our beloved Toby in September.

William Forrest JR

2023-10-26

I CHOOSE ASPCA BECAUSE THE ORGANIZATION…

I CHOOSE ASPCA BECAUSE THE ORGANIZATION DOES SO VERY MUCH TO HELP ANIMALS IN NEED!!!!

Montany

2023-10-26

Easy to apply

Great price

sonia nail

2023-10-26

great

great, website is very easy to use, i loaded a picture of the ER invoice and done

Heather Collins

2023-10-26

Easy to manage

Easy to manage, great customer care

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