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ASPCA Review

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Reviews 6058

Michelle Lewis

2024-12-01

As a diligent pet parent

As a diligent pet parent, I always keep up with my dog Buddy's health needs, including regular deworming. After reading about various options, I decided to try the one my vet recommended. The entire process was straightforward, and the dosage was easy to administer. I was thrilled to see Buddy respond so positively to the treatment. His energy levels surged, and he seemed happier than ever! Additionally, I appreciated that this product is designed for long-term health, so I can continue to keep Buddy protected. If you're considering deworming for your pet, this is the way to go!

D. Rivera

2024-11-27

Great insurance for when you need it the most

I've never had any issues with the claims I've submitted or with coverage. Claim processing times are very quick. Will keep being their client!

Julia Libert

2024-11-24

10/10 Would Recommend

I have had two policies and I will have more in the future. I've had nothing but good experiences, both with claim payment and interactions with representatives. Filing claims is easy, they get paid promptly, but that alone isn't what has sold me on having these policies now and in the future. The difference is that the people you interact with genuinely care. You can tell. When I lost my dog to cancer, I got an e-mail condolence (and they cancelled my auto pay for me), but I got a hand-written card from someone I had spoken to one time, months before, about some bank issue I had. So getting the next policy was a no-brainer, and I have shared this information with everyone who asks me. I work in vet med, and I have a background with insurance. I can tell who cares and who doesn't. Everyone I've interacted with has been amazing, and that is hard to find. So it's a quality product and they are quality people.

Lydia Brewster

2024-11-23

Absolutely no headaches whatsoever

This was my first time gettin g pet insurance for a pet and wanted to wait until I had to use it to write a review. Well I just had to use it and honestly I am SHOCKED at how quickly my claim was processed and how easy it was. I was prepared to jump through hoops, as we often do with insurance, but it was easier than my own health insurance. I would absolutely recommend this to anyone with a pet!

Barbara Solano

2024-11-22

Frustrated with call takers

I have been with the company for 2 years and am so far satisfied. The only complaint I have at this time is when I have to call the company to ask a question I absolutely can not understand the person on the other end of the line, I guess to cut costs these positions have gone over seas to foreign countries. I previously was very pleased to talk to the ASPCA call takers as they obviously lived in the United States and could be very well understood. Very frustrating to try to talk to someone that cannot be understoodf.

Shawn Reite

2024-11-21

ASPCA paid me back in six days

I took my cat Persey into the vet on Thursday and the following Wednesday, ASPCA insurance credited my bank account with the amount due for my coverage. I've never seen a faster turn around in repayments. This insurance has been a godsend for me and my cat.

Janice Duncan

2024-11-19

Quick and easy claim submission

Quick and easy claim submission

Sandy Blough

2024-11-15

I haven't got it yet looks good

I haven't got it yet looks good

Tim

2024-11-14

The Best Pet Insurance On The Market

ASPCA Pet Health Insurance is absolutely the best pet insurance hands down. They are the easiest to work with from filing a claim to processing the claim & receiving your check. We have several cats and this would not be possible if we did not have ASPCA in our corner. With that said we just adopted another cat. They truly care about you & your pets health. Tim & Martha

Stephanie Vandevanter

2024-11-14

I’ve had aspca pet insurance for years

I’ve had aspca pet insurance for years. I highly recommend. The claims process is simple and I get my refund quickly after submitting.

Russell Hryvnak

2024-11-14

Good price and fast payouts

Good price and fast payouts

Tina, Nova, and Thor

2024-11-14

Easy and quick reimbursement!

Easy and quick reimbursement!

j.t. warner

2024-11-14

Quick easy claims

Once your account is set up, filing the insurance claims are easy and paid quickly. Would recommend ASPCA insurance to anyone looking for pet insurance.

DONNA PISKURA

2024-11-14

As a 1st time Pet insurance customer…

As a 1st time Pet insurance customer the entire experience has been great. Fast, easy & very user friendly.

Victoria Whittlesey

2024-11-14

just happy that my little puppy has…

I'm just happy that my little puppy has insurance.But I wonder how it really works.What does it pay for me to have insurance on my puppy.

Kelly L Korejwo

2024-11-12

As always super fast payment

As always super fast payment. Without this insurance I could not afford care for my pet. This gives me peace of mind.

Mahogane Godfrey

2024-11-12

ASPCA

I can not say much about this company yet due to me just starting with it. But so far it has been going well. I had to call them to ask about apart of my policy and they quickly answered the phone call and gave me an answer that I understood.

Alan Main

2024-11-12

Very informative and extremely kind and…

Very informative and extremely kind and helpful. Answered all my questions and gave me better insight to benefits of pet insurance as my first needing it.

ROBERT

2024-11-09

Easy enrollment

Easy enrollment, additional pet discount, prompt reimbursement and knowledgeable customer service personnel. We will be enrolling a new pup in the very near fiture.

Janet Century

2024-11-08

I have used the ASPCA PET INSURANCE for…

I have used the ASPCA PET INSURANCE for three dogs now. I have always been happy with the response time and reimbursement. My baby puppy had hip surgery on October 22. I received my 90% reimbursement 10 days after the surgery! Amazing, and lovely to have it before my credit card bill even became due. I wish I could use this insurance for myself

Best_Ever

2024-11-08

ASPCA has been consistent on all claims…

ASPCA has been consistent on all claims for our pets. They are fast and efficient, reimbursing within 4-5 days if not sooner.

Wayne Cotti

2024-11-07

always helpful when assistance is needed

always helpful when assistance is needed

Rie Higham

2024-11-07

This company sent me a check very…

This company sent me a check very quickly after I submitted my claims of my pets. They are a trustworthy company.

24T

2024-11-07

Friendly and informative customer…

Friendly and informative customer care/support

Robert Materna

2024-11-07

Buddy's Claims

I am pleased from submitting a claim to finding it processed in a speedy manner. Communication from ASPCA is spot on.

Meghan Babcock

2024-11-07

Average

It’s decent. I adopted a dog from a rescue shelter who has allergies. Apparently allergies won’t be covered since he had it prior to the adoption. I find that part to be sad. While I have a similar mission of saving dogs instead of buying a puppy like most people, apparently only the ones who buy puppies without preexisting allergies will be covered. That wouldn’t surprise me with a typical insurance, but I guess ASPCA is no different than any other insurance since my sister with a dog with allergies is covered but bought as a puppy.

Elaine Mandato

2024-11-07

Claims processed timely

Claims processed timely. I have tried a few pet insurance and I find ASPCA to be the best

Erin Ryan

2024-11-07

Excellent customer service.

Excellent customer service.. expedient payment processing and an exemplary process for processing claims!!! Could not be more happy with this company!!

Barbara Gallo

2024-11-07

I haven’t actually submitted a claim…

I haven’t actually submitted a claim but the process of signing up was so easy. The fee for the coverage was better than most.

Sandy

2024-11-06

Dispute solved!!

I am updating my previous negative review because we have discussed the conflict and resolved our issue. Thanks, Trustpilot!

Maureen Habeth

2024-11-06

Easy and informative

Easy and informative

Deborah Lankford

2024-11-05

The only problem is getting through to…

The only problem is getting through to you. I am a person who needs to talk with someone, when I have a problem understanding or getting my phone to cooperate. I finally found the phone # , but I feel It should be given clearly and in several places. "You can contact us..." More than on line, text or email. When I did get through I was so happy 😊 and thankful for the helpful information I received; that would have been distressful for me to get it any other way. My portal in great. Love all updates ❣️ Have not been able to use the insurance, yet. But I feel confident with ASPCA. I LOVE MY DOG. A BLESSING FROM GOD ✝️ So is ASPCA!😊

Test plant

2024-11-04

This is for testing use only

This is for testing use only

Janice

2024-11-01

Amazing insurance

Amazing insurance, pays out claims with no fuss and does it super quickly! I have two doggies insured under ASPCA for the last few years. It's easy to sign up and file claims online. Would highly recommend to any fur mom/pop!

Susan Schoolman

2024-11-01

I was disappointed that Simparica…

I was disappointed that Simparica didn’t qualify

ANTONETTE SARPOLIO

2024-10-31

Fast turnaround for my claims

Fast turnaround for my claims

Virginia Sprague

2024-10-31

ASPCA - Pet Advocate

Friendly staff and prompt service.

A. Green

2024-10-31

Cats went to the vet Thursday

Cats went to the vet Thursday, uploaded my itemized receipts that same evening. Claim was processed and completed by Tuesday and now I'm set to receive the reimbursement. Today is 1 week from that visit and all thats left is the direct deposit. Couldn't have been easier or more straight forward and very efficient. This is awesome, thank you!

Tiffany Volger

2024-10-31

ASPCA

ASPCA, has been a Godsend. I have a tiny Yorkie, chihuahua and two cats so I thought pet insurance would be a good idea and I contacted ASPCA. I’ve been extremely happy with how quickly my claims are approved and paid. What’s nice is you the customer gets to choose how you want to set up your pets plan just go to their website. Our Yorkie has been having health issues so we’ve been to the vet quite often lately, so our pet insurance has been nothing but a great investment.

Jim Naumann

2024-10-31

Fast response time after submitting…

Fast response time after submitting claim and very fast payment credit into my checking account. Totally painless and effortless!

Carol Francia

2024-10-30

Got my money for Sparky’s medication…

Got my money for Sparky’s medication and trip to Cornell University Animal Hospital very quickly.

Janet Gordon

2024-10-30

The ease in filing on line and the…

The ease in filing on line and the rapid reimbursement.

Micheal Pearson

2024-10-30

Amazing! Saved my Cats life!

This was truthfully amazing insurance. It wasn't crazily expensive at $32.85 per month and I don't know where I would have been without them. I had a cat with diabetes and I had no issues with any of his claims and usually received my 80% reimbursement within a week. They did not deny any of his insulin or Senvelgo medications. Claims were fairly simple to complete. Only took a minute or two. Unfortunately my babaly boy lost his battle with diabetes and went into diabetic ketosis very quickly, ASPCA Insurance reimbursed me for the full 80% of the euthanasia AND the cremation which I was pleasantly surprised. When I do decided to get another fur baby I will 100% get this insurance again. I have already recommended a few friends that use it and they love it.

Lorraine Tamboia

2024-10-29

My problem was resolved quickly and…

My problem was resolved quickly and with great courtesy.

Dave W.

2024-10-29

ASPCA is a Must for Pet Owners

ASPCA Pet Insurance is a safeguard to your pet’s health and your wallet. When my cat needed several teeth extracted, the bill racked up very quickly. Not only did ASPCA reimburse me a majority of the funds, the claim was complete and the money was back in my account within 4 business days of filing the claim! Incredible!

Hermann

2024-10-25

ASPCA is reliable trustworthy and has…

ASPCA is reliable trustworthy and has very clear policies. After six years I am still amazed at how supportive they continue to be, as my dog ages and his bills get bigger.

A. Okeefe

2024-10-25

good pet insurance company

easy to figure out what is covered, and submitting the claim process is relativity easy. Good coverage. The only downfall is that with most pet insurance you pay out of pocket first and submit the claim and wait. So you do have to have a savings acct for the fluffy loved one in case of accidents, But having this coverage does help with the costs in case issues do arise. best price for me and insurance for my furry family member.

Marie Cohen

2024-10-24

I must say the last year of processing…

I must say the last year of processing claims have been quick. Thank you. Mari Cohen

Terrie

2024-10-24

They were quick on refunded me the…

They were quick on refunded me the money I spent

Alexis Athans McLauchlin

2024-10-24

Very Happy with the ASPCA pet…

Very Happy with the ASPCA pet insurance. It was a quick and easy process!

Ivette R B

2024-10-24

Awesome

So far they cover part of my cat vaccine as advertised and part of the vet visit.

Cynthia Brooks

2024-10-24

Slow at receiving reinbursment

Slow at receiving reinbursment

Nechelle

2024-10-24

The timeliness and processing of claims.

The timeliness and processing of claims.

Geofredo Santiago

2024-10-24

So fast with claims and so easy to put…

So fast with claims and so easy to put in a claim via the app. Highly recommend

ElizaR

2024-10-23

My first claim

My first claim was reviewed and processed promptly. The online form made it easy to submit and emails kept me updated on the status of the claim. Knowing how frustrating insurance companies can be to work with, this was a pleasant surprise!

Elvira Sandoval

2024-10-22

at first i didnt like this insurance…

at first i didnt like this insurance because i felt like i as spending money on the insurance. it didnt seem to pay off. Everything i submitted was being rejected. I felt like it wasnt being off, thats why i bought cat insurance to helped out when most needed. Evenually i guess i paid the maximum amount so it started paying off. Even if paid alot out pocket for my dusty it was worth it but having insurance for him was a blessing. Now i can keep trying for cat to live a little bit more,

Evelyn Murphy

2024-10-22

Easy

Easy. Product worked as advertised! Good for ASPCA PET INSUR

KT

2024-10-22

Claim process - easy peasy

First claim, easy submission and quick return. I hope my pup stays healthy, but knowing I have the insurance is peace of mind.

Michael Laramore l

2024-10-22

Barchens doctor visit.

I was informed at every step of what needed to be done to expedite my claim. ASPCA pet ins. Contacted my Veterinarian quickly to retrieve Barchens medical records which kept me from having to complete that process. This was my first claim, but l am very pleased so far.

ROSEMARY ATKINSON

2024-10-22

ASPCA insurance

Great insurance

Peter Parks

2024-10-22

Good Pet Insurance company

Good Pet Insurance company

Elizabeth Gregory

2024-10-22

I like the price for Bluye,should’ve…

I like the price for Bluye,should’ve came to you sooner. Bluye is the correct spelling of his name. Bluye’s appointment is next month.Then I be able to give a better review.And I also be adding another veterinarian a Dr.Bell who I really take Bluye too.

Karen Pieton

2024-10-17

Good service

They are always very supportive and quickly get claims paid.

Maureen Knick

2024-10-17

Very fast claims process

Very fast claims process. We are very new to the pet insurance industry. Will need some time. But our first claim was really quick.

WD

2024-10-17

Peace of mind

Really gives me peace of mind to know my pet's healthcare will be taken care of.

Craig Allen

2024-10-17

My recent clam for a preventative care…

My recent clam for a preventative care visit for my cat Nikki, was processed quickly and accurately. I am very satisfied and pleased with the experience and appreciate the prompt and helpful way your company handled my first claim. Thank you very much.

Gary Brooks

2024-10-17

Disappointed that out of a 233 dollar…

Disappointed that out of a 233 dollar claim only 90 dollars is covered.

Michele Slabodnick

2024-10-17

Quick reimbursement

Quick reimbursement

Jesse Ashley

2024-10-17

Got money back within a reasonable time…

Got money back within a reasonable time and a great price making sure my baby is ok

Larry Long

2024-10-17

First claim; positive experience!

Completed my first claim for our young puppy and was very pleased with the seamless filing process and the very quick turnaround on payment. Found the website very user friendly and the communication very timely and helpful. Very positive experience overall. Thanks!

Laura Verri

2024-10-11

Fast and easy claim submission

Fast and easy to submit a claim and everything was processed super quickly

Fernanda Sosa

2024-10-11

Thank you for you support 🩷

Thank you for you support 🩷

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