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ASPCA Review

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Reviews 6012

Janice

2024-11-01

Amazing insurance

Amazing insurance, pays out claims with no fuss and does it super quickly! I have two doggies insured under ASPCA for the last few years. It's easy to sign up and file claims online. Would highly recommend to any fur mom/pop!

Susan Schoolman

2024-11-01

I was disappointed that Simparica…

I was disappointed that Simparica didn’t qualify

ANTONETTE SARPOLIO

2024-10-31

Fast turnaround for my claims

Fast turnaround for my claims

Virginia Sprague

2024-10-31

ASPCA - Pet Advocate

Friendly staff and prompt service.

A. Green

2024-10-31

Cats went to the vet Thursday

Cats went to the vet Thursday, uploaded my itemized receipts that same evening. Claim was processed and completed by Tuesday and now I'm set to receive the reimbursement. Today is 1 week from that visit and all thats left is the direct deposit. Couldn't have been easier or more straight forward and very efficient. This is awesome, thank you!

Tiffany Volger

2024-10-31

ASPCA

ASPCA, has been a Godsend. I have a tiny Yorkie, chihuahua and two cats so I thought pet insurance would be a good idea and I contacted ASPCA. I’ve been extremely happy with how quickly my claims are approved and paid. What’s nice is you the customer gets to choose how you want to set up your pets plan just go to their website. Our Yorkie has been having health issues so we’ve been to the vet quite often lately, so our pet insurance has been nothing but a great investment.

Jim Naumann

2024-10-31

Fast response time after submitting…

Fast response time after submitting claim and very fast payment credit into my checking account. Totally painless and effortless!

Carol Francia

2024-10-30

Got my money for Sparky’s medication…

Got my money for Sparky’s medication and trip to Cornell University Animal Hospital very quickly.

Janet Gordon

2024-10-30

The ease in filing on line and the…

The ease in filing on line and the rapid reimbursement.

Micheal Pearson

2024-10-30

Amazing! Saved my Cats life!

This was truthfully amazing insurance. It wasn't crazily expensive at $32.85 per month and I don't know where I would have been without them. I had a cat with diabetes and I had no issues with any of his claims and usually received my 80% reimbursement within a week. They did not deny any of his insulin or Senvelgo medications. Claims were fairly simple to complete. Only took a minute or two. Unfortunately my babaly boy lost his battle with diabetes and went into diabetic ketosis very quickly, ASPCA Insurance reimbursed me for the full 80% of the euthanasia AND the cremation which I was pleasantly surprised. When I do decided to get another fur baby I will 100% get this insurance again. I have already recommended a few friends that use it and they love it.

Lorraine Tamboia

2024-10-29

My problem was resolved quickly and…

My problem was resolved quickly and with great courtesy.

Dave W.

2024-10-29

ASPCA is a Must for Pet Owners

ASPCA Pet Insurance is a safeguard to your pet’s health and your wallet. When my cat needed several teeth extracted, the bill racked up very quickly. Not only did ASPCA reimburse me a majority of the funds, the claim was complete and the money was back in my account within 4 business days of filing the claim! Incredible!

Hermann

2024-10-25

ASPCA is reliable trustworthy and has…

ASPCA is reliable trustworthy and has very clear policies. After six years I am still amazed at how supportive they continue to be, as my dog ages and his bills get bigger.

A. Okeefe

2024-10-25

good pet insurance company

easy to figure out what is covered, and submitting the claim process is relativity easy. Good coverage. The only downfall is that with most pet insurance you pay out of pocket first and submit the claim and wait. So you do have to have a savings acct for the fluffy loved one in case of accidents, But having this coverage does help with the costs in case issues do arise. best price for me and insurance for my furry family member.

Marie Cohen

2024-10-24

I must say the last year of processing…

I must say the last year of processing claims have been quick. Thank you. Mari Cohen

Terrie

2024-10-24

They were quick on refunded me the…

They were quick on refunded me the money I spent

Alexis Athans McLauchlin

2024-10-24

Very Happy with the ASPCA pet…

Very Happy with the ASPCA pet insurance. It was a quick and easy process!

Ivette R B

2024-10-24

Awesome

So far they cover part of my cat vaccine as advertised and part of the vet visit.

Cynthia Brooks

2024-10-24

Slow at receiving reinbursment

Slow at receiving reinbursment

Nechelle

2024-10-24

The timeliness and processing of claims.

The timeliness and processing of claims.

Geofredo Santiago

2024-10-24

So fast with claims and so easy to put…

So fast with claims and so easy to put in a claim via the app. Highly recommend

ElizaR

2024-10-23

My first claim

My first claim was reviewed and processed promptly. The online form made it easy to submit and emails kept me updated on the status of the claim. Knowing how frustrating insurance companies can be to work with, this was a pleasant surprise!

Elvira Sandoval

2024-10-22

at first i didnt like this insurance…

at first i didnt like this insurance because i felt like i as spending money on the insurance. it didnt seem to pay off. Everything i submitted was being rejected. I felt like it wasnt being off, thats why i bought cat insurance to helped out when most needed. Evenually i guess i paid the maximum amount so it started paying off. Even if paid alot out pocket for my dusty it was worth it but having insurance for him was a blessing. Now i can keep trying for cat to live a little bit more,

Evelyn Murphy

2024-10-22

Easy

Easy. Product worked as advertised! Good for ASPCA PET INSUR

KT

2024-10-22

Claim process - easy peasy

First claim, easy submission and quick return. I hope my pup stays healthy, but knowing I have the insurance is peace of mind.

Michael Laramore l

2024-10-22

Barchens doctor visit.

I was informed at every step of what needed to be done to expedite my claim. ASPCA pet ins. Contacted my Veterinarian quickly to retrieve Barchens medical records which kept me from having to complete that process. This was my first claim, but l am very pleased so far.

ROSEMARY ATKINSON

2024-10-22

ASPCA insurance

Great insurance

Peter Parks

2024-10-22

Good Pet Insurance company

Good Pet Insurance company

Elizabeth Gregory

2024-10-22

I like the price for Bluye,should’ve…

I like the price for Bluye,should’ve came to you sooner. Bluye is the correct spelling of his name. Bluye’s appointment is next month.Then I be able to give a better review.And I also be adding another veterinarian a Dr.Bell who I really take Bluye too.

Karen Pieton

2024-10-17

Good service

They are always very supportive and quickly get claims paid.

Maureen Knick

2024-10-17

Very fast claims process

Very fast claims process. We are very new to the pet insurance industry. Will need some time. But our first claim was really quick.

WD

2024-10-17

Peace of mind

Really gives me peace of mind to know my pet's healthcare will be taken care of.

Craig Allen

2024-10-17

My recent clam for a preventative care…

My recent clam for a preventative care visit for my cat Nikki, was processed quickly and accurately. I am very satisfied and pleased with the experience and appreciate the prompt and helpful way your company handled my first claim. Thank you very much.

Gary Brooks

2024-10-17

Disappointed that out of a 233 dollar…

Disappointed that out of a 233 dollar claim only 90 dollars is covered.

Michele Slabodnick

2024-10-17

Quick reimbursement

Quick reimbursement

Jesse Ashley

2024-10-17

Got money back within a reasonable time…

Got money back within a reasonable time and a great price making sure my baby is ok

Larry Long

2024-10-17

First claim; positive experience!

Completed my first claim for our young puppy and was very pleased with the seamless filing process and the very quick turnaround on payment. Found the website very user friendly and the communication very timely and helpful. Very positive experience overall. Thanks!

Laura Verri

2024-10-11

Fast and easy claim submission

Fast and easy to submit a claim and everything was processed super quickly

Fernanda Sosa

2024-10-11

Thank you for you support 🩷

Thank you for you support 🩷

Yvette Carter

2024-10-10

My first time utilizing this insurance…

My first time utilizing this insurance company as well as the first time filing a claim and it was super easy and efficient. I received assistance from customer service who helped me complete the claim when I had no idea what some of the acronyms referenced. Excellent service!

Wendy

2024-10-10

Super easy to submit a claim and…

Super easy to submit a claim and processed fast!!

Michaeline Torres

2024-10-10

So far I like this insurance.

Very easy to make a claim and good response from ASPCA.

Susan Bullard

2024-10-10

4 daysTurn around time for service was quick…

Turn around time for service was quick and easy. I highly recommend ASPCA pet insurance. Best thing I have ever done was signing Oakley up as a pup. It’s affordable and stress free.

customer

2024-10-10

So far so good on preventive visits …

So far so good on preventive visits my reimbursement was in 3 days after I submitted the claim

T Trapp

2024-10-10

Phone rep was very helpful in…

Phone rep was very helpful in completing claim and reimbursement came quickly.

Janet Sevigny

2024-10-09

Gus's insurance

No comment, all good

Jinny Marie Carey

2024-10-08

I like that I can use it anywhere

I like that I can use it anywhere. I also like knowing my babies are covered no matter what. Gives me peace of mind, and that’s priceless.

Catherine Pinsonneault

2024-10-08

Website is easy to use.

Website is easy to use. Reimbursement is prompt.

Mary Elhilow

2024-10-04

Want questions answered

I emailed them with a question and they answered me the next day

WC

2024-10-03

Easy to submit claims

Easy to submit claims. Would recommend that ASPCA review the fees. Since all costs have increased they should be increasing the amount of reimbursement for vaccines, etc.

customer

2024-10-03

We have been with ASPA for year's

We have been with ASPA for year's, and we thank God we have them.

Paola S.

2024-10-01

Easy to get started

Easy to get started. Paid direct deposit quickly. It's been a great experience so far for our first pet insurance.

Sina Mohammadalipor

2024-09-29

Good

Everything is good

DME

2024-09-26

Claims paid quickly

I have filed three separate claims recently and the online process is straightforward and easy to navigate. After meeting my deductible, the claims were processed and paid quickly.

Paul

2024-09-26

Easy Claim submission and quick turn…

Easy Claim submission and quick turn around time.

Dan Castiglia

2024-09-26

First time customer in August 2024

First time customer in August 2024. Submitting reimbursement claim and receiving funds was easy and prompt. So far so good Cappy is a good boy

mark dobrzynski

2024-09-26

They are very clear about deductible

They are very clear about deductible, and what’s covered. The claim process is super easy and the money is put into my bank account. I highly recommend.

Jeffrey Diamond

2024-09-26

Fast and fair claims handling

Fast and fair claims handling. Pet insurance is not inexpensive but it is heartening to know that the claims support is there for the policyholder.

L.G.

2024-09-25

Glad I made the right choice

I am a first time dog owner so I researched all the pet insurance companies before making my decision. I’m so glad that I picked ASPCA. The claims process was so smooth. We got the reimbursement deposit within days.

Nina BourBeau

2024-09-24

Just bought this pet insurance…

Just bought this pet insurance recommended by Prescott Animal Hospital. However, this is a recurring incident from the ER so I have not filed a claim. But I have had pet insurance before (years ago when I worked for the insurance company who first started it) and loved it. Peace of mind is everything!

Yusuf Ali

2024-09-24

The best experience I have ever had…

The best experience I have ever had with insurance. They have a very easy claim process and the coverage is also good.

Mary Carr

2024-09-20

Be patient when summiting your first claim.

I was almost ready to cancel due to not being able to complete the claim form on line but it has been resolved and the process is super easy.

Nichole Halstad

2024-09-20

So quick and simple to get enrolled... Love it!!

So far this has been quick and easy to sign up and get enrolled there was no issue whatsoever. I honestly just got my policy today and I absolutely love how affordable there plans are. The features that r with the plan I got are perfect for my cat and I adore the fact it's through the ASPCA and supports them. The ASPCA is absolutely the best for all animals and I support them tremendously and have for years. I just want to say thank you to the ASPCA the hard work and dedication to all the beautiful animals all over world is hands down Phenomenal. Thank you.

Mavs mom

2024-09-20

Easy to file claims and prompt review…

Easy to file claims and prompt review process. Paid directly account of your choice and paid promptly. No isses WTH the insurance and have accident and illness coverage.

Kathleen Plant

2024-09-19

I have submitted my first claim and had…

I have submitted my first claim and had questions. My questions were answered very well and your agents were extremely helpful and informative. I have never had insurance for a pet before and hope that my next interactions with your company will be as pleasant and helpful.

Judy & Jody

2024-09-19

NEWLY INSURED AND GRATEFUL FOR SERVICE!

NEWLY INSURED AND GRATEFUL FOR SERVICE! I have always had dogs, but never had insurance. For our dog's 7th birthday I booked a wellness visit and purchased insurance for MY BEST FRIEND because we want CJ to have the best always in care. ASPCA was easy to process, when I didn't understand quite how to navigate my claim for the wellness visit the lady on the phone line was gracious and helpful. My reimbursement came right away - sooner than expected. I can't say I look forward to more dealing with this company or that would mean health issues for CJ, but I'm feeling protected financially because I took the step to protect him and us. Thank you. CJ'S MOM

Megan Rose

2024-09-19

Grateful!

I unexpectedly paid thousands of dollars in a few days for my dog to have emergency care. I submitted my claims as soon as possible, and within a couple of weeks was reimbursed. The money went directly into my account and it could not have been easier!

Robin Victor

2024-09-19

So easy to use!

The ASPCA app for submitting claims is extremely easy to use.

Dede E

2024-09-19

I've had ASPCA pet insurance since my…

I've had ASPCA pet insurance since my dog, of 4 1/2 years old, was a puppy. Being a lab, i got the insurance because of their notoriety of eating everything. Little did i know that when he was 1 1/2 old he would develop epilepsy. he is on medication 2x a day with 2 different medications and has been doing well on those medications. it can be expensive, but this insurance covers the cost minus 20% after the deductible is made, which is huge. however, since my insurance renewed in august, i am having a problem with submitting claims. it used to be an easy process which involved taking a picture of the receipts and Rx label and submitting. Since the renewal, the claims have been rejected and i've had to resubmit multiple times until it is approved. i'm not sure why or what i need, as i keep submitting the same documents. this process needs more explanation in the response email because if i try to call i get qued into a very long phone wait. more transparency in filing claims would be helpful. if i get a resolution, i will change my rating to 5 stars

Shane

2024-09-17

Filing my claim was very simple and…

Filing my claim was very simple and proficient services were straightforward explanations and details were very clear overall The experience so far has been great.

Stephen Dittmer

2024-09-17

It works as advertised for the claims i…

It works as advertised for the claims i have made They are fast and efficient turn around times

Jenifer Youd

2024-09-17

Easy to submit claims

Easy to submit claims, the check came pretty quick.

Preston Way

2024-09-16

Easy to chat with representatives and…

Easy to chat with representatives and start coverage

Cindy Cannon

2024-09-14

tobymac

ASPCA insurance took a terrible situation of loosing our wonderful young dog to a positive situation. They reimbursed us within a week of our claim. The compassion and caring for us unfortunate pet owners that have lost a pet to a disease was clear. They care and are sympathetic to our emotions. We will use them again once we rescue another dog in the future |

Kathy Bressi

2024-09-13

Such An Easy Process!!

Such an easy process! My puppy first injured a leg, and while I had intentions of getting him insured, I had procrastinated. That was a pricey bill so after that experience, I went on the hunt for good insurance that allowed me to customize the coverage to fit my wants/needs to my budget. ASPCA allowed for that. Fast forward a few months and he had a loose tooth that wouldn't fall out. When I brought him to the vet, they found several more teeth that had not fallen out AND a hernia that needed to be repaired! I decided to have him neutered at the same time, so needless to say the bill was large. Filing the claim with ASPCA was so easy, just a few questions and uploading my invoice. Once my vet uploaded his medical records the claim was approved in ONE DAY! And the best part? The money was in my account the following day. I can't recommend them enough. They made a not-so-good situation so much easier.

Steven Miller

2024-09-13

Filing my claim is easy

Filing my claim using the app is extremely easy and convenient. I had my claim filed before the veterinarian brought my dog out of recovery area.

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