Pumpkin Review
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Reviews 2252 
Ann H.
Quick response to insurance claim.
Quick response to insurance claim.
Patty Hare
Fast with claims
Fast with claims
Diamond
Loki
Made it possible for my Loki to live a little bit longer with a good quality of life with the vet care and medicine that I would not otherwise be able to afford. THANK YOU PUMPKIN! Sincerely, Diamond and Loki Campbell
Gail
Peace of mind
Knowledgeable ,professional and pleasant.
Maureen Therrien
The ease of working with Pumpkin has…
The ease of working with Pumpkin has always been a pleasure
customer
I am very impressed with Pumpkin
I am very impressed with Pumpkin. They have been very helpful and responsive. So glad I got the insurance.
Beau’s mom
It was great not having to wait for a…
It was great not having to wait for a check in the mail. Also processing was quick
Johanna
Their reimbursement process has gotten…
Their reimbursement process has gotten even better. Happy to have this insurance coverage. We’ve had this insurance coverage for the past 4 years.
CARLA
Such an easy process to submit a claim!
Such an easy process to submit a claim!
Chrissie Cloud
Insure your pet
It was a very simple process. Worth it if you love your pet. Prove it and get pumpkin 🎃 insurance.
Gregory
Quick response
Quick response
Patricia
Easy process and to understand
Easy process and to understand
Dawn
Great insurance very very quick…
Great insurance very very quick response when submitting claim.
Greg R
Communication
Communication
Jane S.
Pumpkin Pet Insurance rocks!
I am so grateful for Pumpkin Pet Insurance -- the choice of various deductibles and the amount of coverage was really great -- I really felt like I could create the coverage that is right for me and my three cats. My cats range in age from 10 to 14 years old, two of whom were adult rescues, and normally I would expect the premiums to be very high, yet my payments are absolutely affordable. And that's just the beginning. My guys are generally in good health, but the oldest one needed a dental procedure that was quite expensive and was approved and paid quickly and painlessly. I love my cats but honestly I would have hesitated before spending that much money on a procedure that no prior cat has needed. Pet health insurance has traditionally been extremely expensive and the coverage has been limited and payments have been slow and contentious. I'm so glad I listened to my friends who told me that pet health insurance has become much better, but honestly I never would have guessed that my experience would be *this* good. I am so grateful and so is my little guy Buddy. He is so much happier without his icky teeth.
Kelley
Excellent Insurance
Excellent, speedy and efficient reimbursement for my pup’s medical issue. Would recommend.
Paula
I needed help in filing the claim and…
I needed help in filing the claim and customer service was wonderful! Also I received my check in a very timely fashion.
Cameron
Our 6 month old puppy had an emergency
Our 6 month old puppy had an emergency. The only part of the experience that wasn’t stressful was knowing we had insurance. Working with the agent at Pumpkin made it easier for us. The claims were handled quickly and as advertised. No tricks or hidden rules. Just straight forward care.
FRANCISCO J REYNOSA
Pumpkin representatives are always very…
Pumpkin representatives are always very informative, professional and supportive. The claim was smooth and money directly deposited in less than a week.
Amanda Brazil
Great customer service
Great customer service. Claims are handled quickly and efficiently!
Jeanette
We haven't used it yet
We haven't used it yet Not until October 16th
Karen
Happy with Pumpkin!he app is very easy to use and rhe…
The app is very easy to use and the turn around time is very swift. I'm very impressed and would definitely recommend you to anyone with pets.
Laura
Very responsive!
I have been dealing with Pumpkin for 2 years now. Really great customer service.
Barbara Reuter
Excellent service.
Excellent service.
Jeff Stofko
Hate Insurance till You Need It!
Like all insurance..........hate to have to pay for it till you actually need it. Then, you are sure glad you have it. Pumpkin has been great to work with and prompt on reimbursment.
Kingsley
Clear and Easy Process!
The representative and the chatbot were able to answer all my questions. The team at Pumpkin made the process seamless and easy to understand.
Stephanie
Pumpkin actually helps
Pumpkin actually helps. Our cat got sick and pumpkin helped and made it easy.
Emily
Quick reimbursement!
Quick reimbursement!
customer
Quick turnaround and great customer service
I have never had problems getting my claims reimbursed, usually under two weeks. Recently I used the estimate feature and when I submitted the claim it was paid in under two days! My boy is here today because of pumpkins coverage! I have been able to reach customer service easily anytime I've had any questions and they've been very helpful too!
Ab0719
Claims process was way better than…
Claims process was way better than expected. Such an easy process and quick turnaround time. If human insurance could be this easy.
Jo Rufing
Very good communication.
Very good communication.
Y M
Grateful
Great communication and fast turnaround
Mcderby
Another good experience
I have had Pumpkin insurance for years. I cannot say enough about them. They are a wonderful pet insurance for our fur family. Had to contact them by phone and their customer service guy is the best. Very patient and super friendly.
Jackie
Pumpkin approved my claim within 20…
Pumpkin approved my claim within 20 minutes of me submitting it. After almost losing my sweet dog Zoey, it was so great to have this taken care without any additional stress. Pumpkin insurance and its employees are awesome!
Michelle Scribner
Quick reimbursement
Everything was covered and I was reimbursed quickly.
LAURIE
Quick and easy claim procedure.
Quick and easy claim procedure.
Chris B.
So Impressed
I have never had pet insurance and am so impressed by the coverage, confirmation of the submittals and timing of reimbursement! Thank you for making it so easy!
Eric
Quick payout
I was amazed that they payed out fit my dogs pricey procedure in the same day. The money got put in my bank the same day .
Kimberly
The simplicity of the claim submission…
The simplicity of the claim submission and review process.
Harry
Very quick response
Very quick response
Nancy E Lombardi
So helpful and quick repayment
So helpful and quick repayment
Sarah
Very responsive and great coverage
Very responsive and great coverage! I literally recommend to everyone!
Douglas
Filing a claim was easy.
Filing a claim was easy.
Shalena
Great customer service
Great customer service
Jennifer
Pumpkin is such a great company
Pumpkin is such a great company! They always get back to me so quickly when I turn in my vet receipts and claims. Thank you!!
Milton
Quick turnaround time for claims.
Quick turnaround time for claims.
Lori
Unmatched customer service
Extremely helpful in how to fulfill requirements of the claim.Very helpful in reaching out to veta office for additional info.Quick response in reviewing claim and quick turn around.
Pamela
Claim was handled quickly!
Claim was handled quickly!
Denise Lewis
Decided to change pet insurance and…
Decided to change pet insurance and chose Pumpkin because of the coverage I was looking for and the price was not much more than my prior insurance.
Kyle
Flexible Options
I appreciated that Pumpkin listed standard options for insurance, but also allowed flexibility to customize insurance to best suite my needs.
Alexa
Thank you for your help
Thank you for your help. I appreciate it so much
Robert
Pumpkin made the process easy.
Pumpkin made the process easy.
Glenn
Very quick review and reimbursement.
Very quick review and reimbursement.
Grace
My claim were answered promptly and…
My claim were answered promptly and reimbursement were done quickly .
Darla’s mom
Always a great experience
Always a great experience
Carol
Services for Buddy great
Services for Buddy great. All Communications were a pleasure. Thank you
Esther Eldridge
Quick response to a question about the Contract …
Quick response to a question about the online process.
Dawnie
I got a discount for 2 dogs
I got a discount for 2 dogs, I got an instant refund (within 48 hrs of submitting my invoice), it costs less and I get more coverage than some other pet insurance that is available.
Elizabeth
Dependable and efficient
Polite, prompt and accurate reimbursement.
Kate
I haven't used the insurance yet
I haven't used the insurance yet, but signing up was very easy.
Kathy
Easy and fast!
Easy and fast!
Anita
Awesome experience
Awesome experience, great company to choose. Would recommend to my friend and family.
Kaitlyn
Not my insurance agents but so helpful!…
so i actually dont have pumpkin as a insurance agency i went with another company... BUT i accidentally signed up for both (mommy brain😮💨) and i canceled but the charge still went through and i dont know about you but i sure cannot afford to have 557 dollars missing for very long. i call pumkins support team panicked and crying and they were able to empathize with me and help. My money was refund within that week they were sososo helpful and speedy. Thank you pumpkin!!
Lourie
I love Pumpkin
I love Pumpkin! They’re always there when I need them and reimburse me quickly for services.
Ashley
Great insurance for pets
Great insurance for pets! Excellent coverage and fair reimbursements.
Julie
The turnaround time between submitting…
The turnaround time between submitting documents and approval was impressive! Everything happened so quickly and we were reimbursed promptly. Thank you!!
Donna K Becker
Fantastic claims processing!
I can scarcely believe how fast Pumpkin processes and pays claims!
Vesta J. Simonne
Very efficient
Very efficient, professional claim response. Attention to details & there is always someone ready to explain what's unclear. I appreciate you guys! THANK YOU.
Christina
Pumpkin is the Best!
Pumpkin has been so wonderful. My poor Sawyer has needed two surgeries in her short life and without Pumpkin they would not have been possible. They were quick to approve her estimates and quick to reimburse after the procedures. I will use Pumpkin for all my animals!
Antonio
Submitting a claim was fast and easy…
Submitting a claim was fast and easy and the respond time was efficient. Very satisfied overall!
Michelle
Quick claims processing
My recent claim and others have been processed quickly. Love the wellness coverage.
Thomas W Jenkins
Starting
Quick and easy to sign up for the insurance.
Josephine
I have no trouble with claims Pumpkin…
I have no trouble with claims Pumpkin doing a great job
Julie B
First experience with pet insurance and a very sick pup
Though I’ve had pets throughout my life, I never had pet insurance. It seemed scammy to me somehow. But after a family member’s pup had to undergo a very expensive surgery, and had most of the costs reimbursed by Pumpkin (!) I decided to enroll my two young dogs. I didn’t use the insurance for over a year, but recently one of my pups fell ill, requiring costly diagnostics. I was uncertain how it would go trying to submit claims for three different visits, two sets of labs, and an ultrasound. I am not tech-savvy, but found it so easy to enter the required information and share the vet’s invoices right from my phone! And to my pleasant surprise, the claims were processed with reimbursement deposits made into my account within 48 hours. Amazing! I now have reassurance that unexpected veterinary charges won’t sink me financially, and can rest in confidence that Pumpkin has my back while I focus on my pets :)
C. Sawdey
Pumpkin Delivers Compassion!!
We received positive, prompt & professional compassionate service during our phone calls. Also received a prompt response to the claims we submitted for our sweet Coco’s emergency surgery which was over $5000!
Tammi Meinking
Filing my Annual vet visit claim was…
Filing my Annual vet visit claim was easy, efficient and I got my reimbursement within 48hours. I'm on a budget and Pumpkin just made me feel so at ease with getting important care for my fur babies.
Mark Z.
Pumpkin is amazing!!
Pumpkin is amazing!!! Absolutely love the coverage and transparency
Stephanie
Pumpkin is extremely fast
Pumpkin is extremely fast, however I have received only the one reimbursement when 2 were sent. Pretty sure it’s my post office but without a tracking number I have no way to figure out where that check is.
David
Simple
Simple to provide documentation for veterinarian wellness visit.
Svitlana
Thank you Pumpkin Insurance for the…
Thank you Pumpkin Insurance for the fast and high-quality work, we are very grateful to you and of course we will choose only Pampkin in the future.
Barbara
The explanations of how the insurance…
The explanations of how the insurance works
Jennifer
Amazing turnaround on reimbursement!
Amazing turnaround on reimbursement! Covered everything but the small deductible! I am so impressed and grateful!
DMB
Claim Filed
Filed. my first claim recently. It was easy and the Clsims Team responded quickly. Refund money was deposited into my account in less than a week!
Maria
I really appreciate the fast turnaround…
I really appreciate the fast turnaround of the claim process. Submitting my claim was simple, and I received reimbursement much quicker than I expected. It gives me peace of mind knowing that my pet is covered and that the company handles claims so efficiently. Highly recommend!
Scott
Company communicates well and quickly…
Company communicates well and quickly responds to claims!
customer
Pumkin is a great Pet Insurance
Getting Pumkin pet ins. is the best thing I could have done for my dog. I have utilized this insurance many times and they always come through. It is worth the investment and Pumpkin really is an amazing insurance to get. I highly recommend it.
Amity
Fast response
Fast response
Dolores
NIce Response
Following instructions to making a claim were simple. And when I called with a question - Emma was very patient and helpful with me.
Job Seeker
Ease of Deployment and cost effective.
Better price points and coverage, easier to understand than most principle big corporate names in the pet/animal insurance category. Sign up, and navigating the system and their options was quite a breeze. Almost too easy really.
Alice
Processing time was so quick which was…
Processing time was so quick which was great!
Kelley Hight
Excellent and fast reimbursement!
Excellent and fast reimbursement!
Eve
Overall good
Overall good. But very disappointed on I’m guessing a new change since I signed up since I called in & asked questions on different care options & now apparently things are not covered.
Jake
Who response times on claims.
Who response times on claims.
Lauren
I am so thankful we have Pumpkin…
I am so thankful we have Pumpkin insurance for our puppy Golden Retriever. It seems like we are at the vet often for puppy-related things. There have been minor frustrations, but overall I am happy with Pumpkin, their reimbursement, and the generous coverage of many conditions. I will keep them for years to come.
Anthony
Quick claims service.Thank you.
Quick claims service.Thank you.
Julie Brayer
Easy claim submission and quick…
Easy claim submission and quick turnaround. You can always count on Pumpkin to expedite your claim.
Paula Smith
PUMPKIN PET INSURANCE IS FABULOUS
PUMPKIN PET INSURANCE IS FABULOUS! WE TELL EVERYONE WE KNOW OR MEET WHO HAVE PETS TO CHECK IT OUT! WE LOVE PUMPKIN!
Preacher
It was easy to sign up
It was easy to sign up, pretty good pricing! haven had to use it yet
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