Find a customized quote easilyReviews 903
I am so thankful for this insurance. My cat has had a lot of health emergencies this past year and I don’t know what I would’ve done if Pumpkin wasn’t by his side. I was able to get him the treatment he needed and claims were easily processed and payment rendered relatively soon after. I am so thankful for everything this company has done for my cat. ￼
My puppy was attacked by 2 dogs and needed emergency care and surgery. Pumpkin made the claim process so easy and my claims were processed so quickly. Pumpkin has also been great with his post surgery care, they made a terrible situation easier by us not having to worry about how we were going to pay for all this. I recommend Pumpkin to anyone with a pet.
Filing a claim was exceptionally easy with the online help I received. Payment for covered expenses was quickly processed.
Very easy to use and quick responses!
my dog had a traumatic accident and Pumpkin handled my claim and took the worry out of my mind if it would be covered or not. If it’s an accident it’s covered. Unfortunately my dog passed away. They followed through and canceled the policy without me having to worry about it during a very difficult time. I’m glad I picked them and I would definitely use them in the future. Thanks Pumpkin
Very quick response time and no hassles. Couldn’t be happier with Pumpkin Insurance.
Pumpkin is an amazing company -it’s easy to file claims, they have a warm and friendly staff and quick responses each time I’ve needed help. I have a lab puppy who causes herself harm which causes me stress so having helpful vets and excellent insurance is a godsend. Can’t recommend them highly enough.
I have only had great experiences using Pumpkin. All claims are processed quickly and there is plenty of communication. I’m glad I went with Pumpkin for my mini goldendoodle!
Excellent customer service and paid claims very prompt.
I have had many dogs and cats throughout the years but never invested in insurance for them. I decided to enroll with Pumpkin Insurance for my Belgian Mallinois this past year because I had the means to do so. I am so grateful that I did it because my dog got very seriously ill. Pumpkin has been wonderful…they are absolutely a legitimate company. They have done exactly what they advertise. I couldn’t be more pleased.
Easy to place claims and quick.
Quick and Smooth transactions
as I have had this policy for three years I didnt have to use it until this year my animals have been very healthy and well. as the years add up with my dog Lexi she has not had a good year. an enlarged heart and major stomach issues that require her a strict diet and watchful care of the vets. this insurance company has been nothing but helpful and quick to follow through with all the claims. I recommend this company to my friends and family all the time and I don't think they understand the need for pet insurance the way I do.
Nearing end of my first year with a pet policy from Pumpkin and they have been great. Especially since they went paperless, the service, processing time, payment and communication have all been wonderful!! Very pleased & renewing soon.
I hate that our pup got sick, but thank goodness we had the insurance for unforeseen health that is very expensive. She is doing so much better. Hope nothing else goes awry.Pumpkin would be my ONLY recommendation to other dog owners.
Very good customer service. Payments come in a timely manner.
The customer service reps are always great and payments are prompt.
Pumpkin was incredibly responsive when my little buddy had a tangle with a copperhead snake. When unpredictable things like this happen, I'm so glad I thought ahead and got insurance. I had only had my rescued dog for 3.5 months when it happened. Everyone at Pumpkin was supportive and I got reimbursed for his expensive care quickly! And....I even received a sympathy card. Nice touch!!
Easy to communicate with. Claims are processed quickly. Friendly staff! Happy I have both my pets insured through pumpkin
They have been very easy to work with and promptly processed and paid claims according to the plan we selected. When our poor little dog passed away after a sudden deterioration in her health, they sent us flowers. Wow! That was unexpected and much appreciated.
When we signed up for Pumpkin , we did so to make sure that if something of a very serious nature may happen to our dog, it would help us financially. We had not submitted claims until our dog did actually become very ill. As we went through the many Veterinary visits and purchase of several medications, we thought it best to get help in submitting our claims. The Pumpkin Team were incredibly helpful, and genuinely understanding, kind, and extremely helpful in assisting us through the process.
They have paid for everything that was promised. Great helpful people when I’ve had any questions!
Pumpkin has been so easy to work with!
You pay your claims quickly. Thank you!!
Had first time emergency w cat and Pumpkin paid as promised. Great relief in these hard times. Have recommended this co. to my vets as they never heard of it- and to friends.
I’ve always carried insurance on my pets and have been very disappointed in most of them until pumpkin. Very clear about coverage, not misleading, no sneaky loopholes to deny a claim. I am heartbroken my boy needs to utilize it and would prefer he was well with all my heart as he is my “child” but It’s been a lifesaver for me. I tell everyone I know about pumpkin Insurance.
Your customer service is one of the best, you’re very prompt for a refund, I belong to many puppy groups, and I recommend you no less than three times a day
We are satisfied with Pumpkin services they stay true to the policy, the do what they promised they will do. So far we have no problems or issues with them, they gave us a peace of mind, that if any of our dogs got suddenly sick, they will be there for us and for our dogs
Was easy to apply!!
Everyone I talk to is really helpful and nice!
The claim was paid really fast, and customer service is top notch.
They have been very good with follow through and prompt service. Very happy with my choice of insurance.
Amazing response time and conclusion
Extremely professional and efficient!
Pumpkin consistently goes above and beyond our expectations. Their claim process is incredibly straightforward, and every claim we have submitted has been approved and reimbursed promptly. Having Pumpkin as our pet insurance gives us peace of mind, knowing that we can take care of our cat’s veterinary expenses should an emergency or unexpected illnesses arise. Highly recommend this company!
I have only been with Pumpkin a short amount of time however I cannot say enough good things about them. I signed up for the Well Visit part of the plan and I have never had a claim paid so quickly. If I could sign up for this insurance for myself I most definitely would.
Quick and effortless payment reimbursement for expenses.
Good response time. Easy to use website.
Professional and informative
I just signed up so I can't give much feedback other than after doing a lot of research on pet insurance your offer was by far the best.
Easy to file claims.
Great customer service. When you need information the staff at Pumkin always help you.
Was easy to sign up
People were great.
So far everyone was very helpful during the setup for insurance.
Glad I made the call. Not looking forward for a time we need to use it, but feel better about seeking new adventures because we have him covered.
Signing up for Pumpkin was incredibly easy. Made an error in my selection and the support team was able to correct this for my policy within the hour.
Very good customer service and fast return of claim.
Customer reps and service thus far superior.
Kind knowledgeable Team Member
The signing up process was very easy and all questions answered.
The claim was processed quickly.
Could not upload medical records. Was not sure the application process was concluded.
Fast and reliable service, easy customer service
You answered the phone right away and continued to be helpful. Thanks for that
Customer service was very helpful, friendly and courteous
Pumpkin has made my first year with my rescue puppy affordable. He has had many struggles that I would have had a difficult time affording. Thank goodness for pumpkin
The helpfulness of the customer service. Clearly explaining what’s covered and helping me fix an oops.
great customer service
Quick response and payment to a claim.
They are a great company and they care about your pets.They are also quick with the payments..Excellent company!!
I'm new to this so I'll give you my opinion
Since I have satellite internet service the connection is somewhat slow. I have a problem with people talking slow. With friends it is ok but when I talk to others they talk so fast it is hard to understand and the receiver doesn’t pick up the conversation very well. As a result I usually don’t use caption call for business calls.
Like that our vet is already in the chain of available , but dislaike that theirs no pumpkin app.
Would like to go to *my account.... " To verify coverage, ytd reimbursement, etc
Very prompt in claims processing.
fast, clear, decision
Claims filed online, check deposited into account within two days. What could be easier.
Customer Service is outstanding! Also finally an opportunity to add a wellness program to help protect our pets in addition to good overall insurance coverage!
Great coverage with no hassle.
You made it possible for me to get my dog the knee surgery he needed to live a good dog life. Thank YOU!!
Pleased with the quick response, thank you!
Pumpkin insurance has been great for our pet. Almost all of our claims have been covered and the customer service is great! 100% worth the money.
I love Pumpkin and have it for both of my Aussies. I submit claims for their annual examine and payment goes directly to my bank account
Fast claims processed.
Alway informing me of the status of my claim
The people were both helpful and extremely nice!
Pumpkin has paid according to the agreement we made on an accurate and timely basis.
I am thankful for Pumpkin. It was the best decision we ever made when it comes to ensuring our pet had options if medical treatment was ever needed. We made claims for surgery, after surgery care, medical prescriptions - including prescription diet. Pumpkin covered every claim, without hassle, and quickly. I will never bring home another pet without ensuring they have coverage with Pumpkin. The monthly premiums paid are worth the assurance, and peace of mind.
Great service, always helpful on phone no hassles when I needed to file a claim
Filing a claim is very simple & fast. Last company I was with, it would take a month for that company to complete. Pumpkin is excellent. I would refer them to anyone seeking pet insurance.
Good customer service. Quick to pay.
Fast answers and excellent customer service thanks
Customer service representatives are pleasant and easy to work with. Claims filed are handled in a timely manner.
Very responsive and quick turn around on claims filed.
Checks never arrived. Had to call them many times to see where the checks are. Took over a month to receive my reimbursements .
Pumpkin is a great company, always easy to reach the customer service. Their customer service is always outstanding! Insurance coverage is great, easy to submit your claims and you get your reimbursement pretty quick
Love the people and the care they show towards our fur babies
Excellent pet insurance. They paid my recent claim within a week. I have used them for 3 years and am extremely impressed with their coverage and customer service. Highly recommend Pumpkin.
So easy to fill out claims and for the most part, they get back to you right away.
I am impressed with how easy Pumpkin is to work with when filing a claim and pleased with their quick reimbursements.
I have had pumpkin for 2 years and just recently made my first claim. It went without a hitch and was simple.
Pumpkin has saved me so much money and peace of mind. Very easy claim process. Worth every penny.
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