Pumpkin Review
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Reviews 903 
Anthony Farenga
Trustworthy insurance company
I am so thankful for this insurance. My cat has had a lot of health emergencies this past year and I don’t know what I would’ve done if Pumpkin wasn’t by his side. I was able to get him the treatment he needed and claims were easily processed and payment rendered relatively soon after. I am so thankful for everything this company has done for my cat. 
Robert X. Rivas
Puppy attack
My puppy was attacked by 2 dogs and needed emergency care and surgery. Pumpkin made the claim process so easy and my claims were processed so quickly. Pumpkin has also been great with his post surgery care, they made a terrible situation easier by us not having to worry about how we were going to pay for all this. I recommend Pumpkin to anyone with a pet.
customer
Filing a claim was exceptionally easy…
Filing a claim was exceptionally easy with the online help I received. Payment for covered expenses was quickly processed.
Laura
Very easy to use and quick responses!
Very easy to use and quick responses!
customer
my dog had a traumatic accident and…
my dog had a traumatic accident and Pumpkin handled my claim and took the worry out of my mind if it would be covered or not. If it’s an accident it’s covered. Unfortunately my dog passed away. They followed through and canceled the policy without me having to worry about it during a very difficult time. I’m glad I picked them and I would definitely use them in the future. Thanks Pumpkin
Lisa
Very quick response time and no…
Very quick response time and no hassles. Couldn’t be happier with Pumpkin Insurance.
Marta M.
Get pumpkin for your puppy !
Pumpkin is an amazing company -it’s easy to file claims, they have a warm and friendly staff and quick responses each time I’ve needed help. I have a lab puppy who causes herself harm which causes me stress so having helpful vets and excellent insurance is a godsend. Can’t recommend them highly enough.
Daniella Roberts
Great experience
I have only had great experiences using Pumpkin. All claims are processed quickly and there is plenty of communication. I’m glad I went with Pumpkin for my mini goldendoodle!
customer
Excellent customer service and paid…
Excellent customer service and paid claims very prompt.
Suzanne
A very wise and beneficial investment
I have had many dogs and cats throughout the years but never invested in insurance for them. I decided to enroll with Pumpkin Insurance for my Belgian Mallinois this past year because I had the means to do so. I am so grateful that I did it because my dog got very seriously ill. Pumpkin has been wonderful…they are absolutely a legitimate company. They have done exactly what they advertise. I couldn’t be more pleased.
Bonnie M
Easy to place claims and quick.
Easy to place claims and quick.
customer
Quick and Smooth transactions
Quick and Smooth transactions
K Collins
great and dependable insurance company
as I have had this policy for three years I didnt have to use it until this year my animals have been very healthy and well. as the years add up with my dog Lexi she has not had a good year. an enlarged heart and major stomach issues that require her a strict diet and watchful care of the vets. this insurance company has been nothing but helpful and quick to follow through with all the claims. I recommend this company to my friends and family all the time and I don't think they understand the need for pet insurance the way I do.
WB
Very Pleased with Pumkin…
Nearing end of my first year with a pet policy from Pumpkin and they have been great. Especially since they went paperless, the service, processing time, payment and communication have all been wonderful!! Very pleased & renewing soon.
customer
I hate that our pup got sick
I hate that our pup got sick, but thank goodness we had the insurance for unforeseen health that is very expensive. She is doing so much better. Hope nothing else goes awry.Pumpkin would be my ONLY recommendation to other dog owners.
Stephanie Bert Dech
Very good customer service
Very good customer service. Payments come in a timely manner.
Diane
The customer service reps are always…
The customer service reps are always great and payments are prompt.
Ellen and Finn
Pumpkin is the best!
Pumpkin was incredibly responsive when my little buddy had a tangle with a copperhead snake. When unpredictable things like this happen, I'm so glad I thought ahead and got insurance. I had only had my rescued dog for 3.5 months when it happened. Everyone at Pumpkin was supportive and I got reimbursed for his expensive care quickly! And....I even received a sympathy card. Nice touch!!
John Triminio
Best pet insurance
Easy to communicate with. Claims are processed quickly. Friendly staff! Happy I have both my pets insured through pumpkin
ChiefCMA
Grateful for their kindness
They have been very easy to work with and promptly processed and paid claims according to the plan we selected. When our poor little dog passed away after a sudden deterioration in her health, they sent us flowers. Wow! That was unexpected and much appreciated.
Norman
Our Pumpkin experience.
When we signed up for Pumpkin , we did so to make sure that if something of a very serious nature may happen to our dog, it would help us financially. We had not submitted claims until our dog did actually become very ill. As we went through the many Veterinary visits and purchase of several medications, we thought it best to get help in submitting our claims. The Pumpkin Team were incredibly helpful, and genuinely understanding, kind, and extremely helpful in assisting us through the process.
Barb Farfan
Pumpkin has been great!!!
They have paid for everything that was promised. Great helpful people when I’ve had any questions!
customer
Pumpkin has been so easy to work with!
Pumpkin has been so easy to work with!
Diana Smith
You pay your claims quickly
You pay your claims quickly. Thank you!!
Sandra Mcfarland
Had first time emergency w cat and…
Had first time emergency w cat and Pumpkin paid as promised. Great relief in these hard times. Have recommended this co. to my vets as they never heard of it- and to friends.
Leanne
Transparent, honest and lifesaving
I’ve always carried insurance on my pets and have been very disappointed in most of them until pumpkin. Very clear about coverage, not misleading, no sneaky loopholes to deny a claim. I am heartbroken my boy needs to utilize it and would prefer he was well with all my heart as he is my “child” but It’s been a lifesaver for me. I tell everyone I know about pumpkin Insurance.
David &Susanne Moran
Your customer service is one of the…
Your customer service is one of the best, you’re very prompt for a refund, I belong to many puppy groups, and I recommend you no less than three times a day
HOBBS/GHADA KHALIL
We are satisfied with Pumpkin services…
We are satisfied with Pumpkin services they stay true to the policy, the do what they promised they will do. So far we have no problems or issues with them, they gave us a peace of mind, that if any of our dogs got suddenly sick, they will be there for us and for our dogs
Gerry Bennett
Appling
Was easy to apply!!
mgp
Everyone I talk to is really helpful…
Everyone I talk to is really helpful and nice!
Money parent
The claim was paid really fast
The claim was paid really fast, and customer service is top notch.
Shelly
Prompt and professional
They have been very good with follow through and prompt service. Very happy with my choice of insurance.
Nicole Bailey
Amazing response time and conclusion
Amazing response time and conclusion
Buchert
Extremely professional and efficient!
Extremely professional and efficient!
Amy A.
Pumpkin consistently goes above and…
Pumpkin consistently goes above and beyond our expectations. Their claim process is incredibly straightforward, and every claim we have submitted has been approved and reimbursed promptly. Having Pumpkin as our pet insurance gives us peace of mind, knowing that we can take care of our cat’s veterinary expenses should an emergency or unexpected illnesses arise. Highly recommend this company!
Laura K.
Wonderful Pet Insurance
I have only been with Pumpkin a short amount of time however I cannot say enough good things about them. I signed up for the Well Visit part of the plan and I have never had a claim paid so quickly. If I could sign up for this insurance for myself I most definitely would.
grant hayden
Quick and effortless payment…
Quick and effortless payment reimbursement for expenses.
Thomas J Whelan
Good response time
Good response time. Easy to use website.
customer
Professional and informative
Professional and informative
Dan
Impressed What Pumpkin Offered - I'm In!
I just signed up so I can't give much feedback other than after doing a lot of research on pet insurance your offer was by far the best.
Gcbuy
Easy to file claims.
Easy to file claims.
Kim G
Great customer service
Great customer service. When you need information the staff at Pumkin always help you.
Tina Jimenez
Was easy to sign up
Was easy to sign up
Tara Anderson
People were great.
People were great.
customer
So far everyone was very helpful during…
So far everyone was very helpful during the setup for insurance.
Kim
Customer service is spot on
Glad I made the call. Not looking forward for a time we need to use it, but feel better about seeking new adventures because we have him covered.
customer
Signing up for Pumpkin was incredibly…
Signing up for Pumpkin was incredibly easy. Made an error in my selection and the support team was able to correct this for my policy within the hour.
GEORGE
Very good customer service and fast…
Very good customer service and fast return of claim.
customer
Customer reps and service thus far…
Customer reps and service thus far superior.
Larry
Kind knowledgeable Team Member
Kind knowledgeable Team Member
Anthony
The signing up process was very easy…
The signing up process was very easy and all questions answered.
Paula
The claim was processed quickly.
The claim was processed quickly.
customer
Could not upload medical records
Could not upload medical records. Was not sure the application process was concluded.
Rob Lubanski
Fast and reliable service
Fast and reliable service, easy customer service
customer
You answered the phone right away and…
You answered the phone right away and continued to be helpful. Thanks for that
Stewart Morris
Great employees.
Great employees.
Angela Adams
Customer service was very helpful
Customer service was very helpful, friendly and courteous
Mary
Pumpkin has made my first year with my…
Pumpkin has made my first year with my rescue puppy affordable. He has had many struggles that I would have had a difficult time affording. Thank goodness for pumpkin
Yvette Sons
The helpfulness of the customer…
The helpfulness of the customer service. Clearly explaining what’s covered and helping me fix an oops.
customer
great customer service
great customer service
Lin
Quick response and payment to a claim.
Quick response and payment to a claim.
Dave Thorburn
They are a great company and they care…
They are a great company and they care about your pets.They are also quick with the payments..Excellent company!!
Segundo Cuji
I'm new to this so I'll give you my opinion
I'm new to this so I'll give you my opinion
Karen Richards
Problems with Caption Call
Since I have satellite internet service the connection is somewhat slow. I have a problem with people talking slow. With friends it is ok but when I talk to others they talk so fast it is hard to understand and the receiver doesn’t pick up the conversation very well. As a result I usually don’t use caption call for business calls.
customer
Like that our vet is already in the…
Like that our vet is already in the chain of available , but dislaike that theirs no pumpkin app.
Paul Baumann
Would like to go to *my account...
Would like to go to *my account.... " To verify coverage, ytd reimbursement, etc
customer
Very prompt in claims processing.
Very prompt in claims processing.
customer
fast
fast, clear, decision
Beau’s mom
Claims filed online
Claims filed online, check deposited into account within two days. What could be easier.
Marquita
Outstanding wellness program addition
Customer Service is outstanding! Also finally an opportunity to add a wellness program to help protect our pets in addition to good overall insurance coverage!
Samantha M
Great coverage with no hassle.
Great coverage with no hassle.
customer
You made it possible for me to get my…
You made it possible for me to get my dog the knee surgery he needed to live a good dog life. Thank YOU!!
BC
Pleased with the quick response
Pleased with the quick response, thank you!
Emily
Highly Recommend!!
Pumpkin insurance has been great for our pet. Almost all of our claims have been covered and the customer service is great! 100% worth the money.
Dawn Patrick
Pumpkin is a must for my two Aussies!
I love Pumpkin and have it for both of my Aussies. I submit claims for their annual examine and payment goes directly to my bank account
DIANE
Fast claims processed.
Fast claims processed.
Marie
Alway informing me of the status of my…
Alway informing me of the status of my claim
customer
The people were both helpful and…
The people were both helpful and extremely nice!
Dave
Pumpkin performs
Pumpkin has paid according to the agreement we made on an accurate and timely basis.
Stacy
Thankful for Pumpkin!
I am thankful for Pumpkin. It was the best decision we ever made when it comes to ensuring our pet had options if medical treatment was ever needed. We made claims for surgery, after surgery care, medical prescriptions - including prescription diet. Pumpkin covered every claim, without hassle, and quickly. I will never bring home another pet without ensuring they have coverage with Pumpkin. The monthly premiums paid are worth the assurance, and peace of mind.
Michael Goodling
Great service
Great service, always helpful on phone no hassles when I needed to file a claim
Roseann Benedetti
Very quick with claims
Filing a claim is very simple & fast. Last company I was with, it would take a month for that company to complete. Pumpkin is excellent. I would refer them to anyone seeking pet insurance.
customer
Good customer service
Good customer service. Quick to pay.
Cristina
Fast answers and excellent customer…
Fast answers and excellent customer service thanks
Paula
Excellent service.
Excellent service.
Reuben Kelii
Great service
Customer service representatives are pleasant and easy to work with. Claims filed are handled in a timely manner.
customer
Very responsive and quick turn around…
Very responsive and quick turn around on claims filed.
customer
Checks never arrived
Checks never arrived. Had to call them many times to see where the checks are. Took over a month to receive my reimbursements .
Jessica
Pumpkin is a great company
Pumpkin is a great company, always easy to reach the customer service. Their customer service is always outstanding! Insurance coverage is great, easy to submit your claims and you get your reimbursement pretty quick
customer
Love the people and the care they show…
Love the people and the care they show towards our fur babies
Judy Sheppard
Excellent pet insurance
Excellent pet insurance. They paid my recent claim within a week. I have used them for 3 years and am extremely impressed with their coverage and customer service. Highly recommend Pumpkin.
"321"...Not sure why I was given this name
The Best Pet Insurance
So easy to fill out claims and for the most part, they get back to you right away.
American bulldog mom
Love Pumpkin!
I am impressed with how easy Pumpkin is to work with when filing a claim and pleased with their quick reimbursements.
Madrone
First claim was smooth..
I have had pumpkin for 2 years and just recently made my first claim. It went without a hitch and was simple.
customer
Pumpkin is the best pet insurance!
Pumpkin has saved me so much money and peace of mind. Very easy claim process. Worth every penny.
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