Pumpkin Review
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Reviews 2899 
customer
Very efficient
Very efficient
customer
Pumpkin Insurance Highly Recommended for our furry friends
As a proud dog mom to a miniature schnauzer named Paco, I take his health and wellbeing very seriously. When Paco was about 12 months old, I decided to purchase pet insurance, and I chose Pumpkin because of the flexibility and coverage they offer. One of the main reasons I selected Pumpkin is that the insurance is recognized statewide, which is very helpful for people who may relocate and don’t want the hassle of changing providers. They also offer multiple plan options beyond the standard package, including preventative care. I opted for the preventative care plan along with the 90% reimbursement option, which has worked very well for us. Pumpkin’s pricing is incredibly reasonable, and the claims reimbursement process is very timely. I have found the turnaround time for refunds to be quite fast, and their claims department has been efficient. Customer service has also been excellent. Anytime I have had questions or concerns, the representatives have been knowledgeable and helpful. If I’m unsure whether a cost will be covered, Pumpkin offers a review process where they can estimate what portion of the claim would likely be reimbursed. I typically receive responses within 24 hours. Overall, my experience has been very positive. I would highly recommend Pumpkin Insurance to any pet owner, especially those who value flexibility, responsive customer service, and reliable coverage for their pet.
James
Claims processed in a timely fashion…
Claims processed in a timely fashion and checks sent out. Happy so far in year two.
Vivian
Vet cost have become very expensive…
Vet cost have become very expensive over the yers. Being older the insurance was very benefical. Was easy to access and prompt. thank you
customer
Annual Preventative Treatments
Pumpkin keeps me informed about my dog's policy and I find the process for submitting a vet bill to be so easy & quick. Payments made back to me are timely and generous. My dog's routine vaccinations and preventative treatments are covered completely, which takes away the stress of getting them taken care of.
Pauline
Claims processing
Claims processed and paid in very timely manner.
Patricia Killeen
Easy form to fill out
Easy form to fill out. Quick and responsive.
الهدي والنور لملابس الاطفااال
Nice very good
Nice very good
Kira
My Kitty is Covered!
I've had insurance with Pumpkin for my orange boy kitty, Link, since 2022. He's now 5.5 years old and has dealt with stomatitis, gingivitis, and the likes since he was a few months old. It's resulted in him needing a few dental cleanings and 16 teeth pulled so far. My mind is at ease knowing that my coverage with Pumpkin supports Link's care without much question at all. I am always reimbursed for his visits and treatments, and his bigger invoices are paid for so quickly. I'm beyond grateful for the staff always being kind, respectful, and understanding. It means the world to know there's a company who looks out for the fur babies and their owners.
Andrew
Excellent coverage and turn around on…
Excellent coverage and turn around on payments. Multiple options to receive payments.
Lesley
Great service
Great service, the pumpkin now works as they state it does. The process makes it much less painful to get the help your family dog needs ! Highly recommend this pet insurance ! My French Bulldogs are all covered by Pumpkin Care Insurance
Marilyn
I like the wellness option
We have the wellness plan as well as the illness or accident insurance. Pumpkin did what everyone who has insurance hopes. It paid for some wellness needs and was a comfort just in case something happened that we don’t want to think about. Thankfully we haven’t had to use it for any health issues or accident. And hope that stays the same for the foreseeable future.
Yolanda
I have had wonderful experience with…
I have had wonderful experience with pumpkin. you make it easy to file a claim on my 2 fur babies. Response is quick and funds refunded in a quick and timely manner. Thank you for taking protection for my fur babies so I can provide them the best care
Ken machui
Pumpkin Pet Insurance offers reliable…
Pumpkin Pet Insurance offers reliable coverage and flexible plans that help pet owners feel confident about their pets’ healthcare. Their straightforward claims process and strong customer support make it a great choice for protecting your furry family members.
MARK
Easy to make claims and quick responses
Easy to make claims and quick responses
Sam
Promptly handled my claim!
Promptly handled my claim!
Larry
I’m quick payment
I’m quick payment
Claudia
Pay back-After having appointments with our vet…
After having appointments with our vet for our Crosby, I was able to apply for money back from Pumpkin Insurance. They pay at a high percentage after deductible.
Joe Ansell
Best Pet Insurance we have ever had
Pumpkin Pet Insurance is the best pet insurance we have ever had. Pumpkin’s Customer Service and quick response to claims are both exceptional. All questions are quickly and thoroughly addressed. Making a claim is so easy. The turn around time for reimbursement for claims is very quick as well. We could not be happier.
June Garcia
Easy to claim
Easy to claim. Fast results. Great company!
Tracy Elizzar
The experience with Pumpkin has been exceptional…
The experience with Pumpkin has been excellent so far. It is easy to just take a picture of our dog's bill and then submit our claim. Turn around is quick and payment conveniently deposited into our bank acct.
MD Rakibul Hasan
My cat name Berry,Dog name is Harry.
My cat name Berry,Dog name is Harry. Whenever they feel sick,I can only remind Pumpkin pet care
David
Difficult to get things covered
They will dig into your pets records and find the most minuscule reasons not to cover something even when the note was beyond the time frame of concern. Only keeping coverage due to my pet already incurring over 10k of vet charges the year prior to coverage.
April Feldman
Good price, easy claims process
Good price. Claims process was fast and easy too.
Nicole
They cover a lot and reimburse quickly…
They cover a lot and reimburse quickly without any hassle.
Sherri
Great response time reviewing claims…
Great response time reviewing claims and website is extremely easy to use so you can keep track of where your claims stand and when claim refunds are due.
Enthusiast
Very easy to work with
Very easy to work with, and very easy to file a claim. The monthly cost is affordable.
Dean
No comment at this time
No comment at this time
Katherine
Amazing Communication
The Folks at Pumpkin Pet insurance are very fast to reply and are extremely communitive. I love the feature where you can see what your insurance will cover for an estimate so you can best prepare to make that surgery come true. I love their timely replies and the work they do to keep members like me informed and prepared.
Anna
Pumpkin team replies in a timely fashion
The Pumpkin team is consistently available to address your inquiries in a timely fashion. They have been processing my claim requests very promptly and providing clear feedback. I highly recommend them
grace
You made it very easy to file and…
You made it very easy to file and receive reimbursement
Angela Price
Pumpkin's agents are knowledgeable and kind.
Pumpkin's agents are always kind, friendly and knowledgeable. They answer questions about eligibility, deductibles and whatever else needing clarity on our policies. Thank you Pumpkin!
Elizabeth
Reimbursement was quick and easy
Reimbursement was quick and easy. Just fill out the form, include the veterinarian's invoice and before I knew it, the reimbursement was deposited in my checking account.
Lawrence
WERE PETS COME FIRST!!
We were very impressed with the staffs professionalism, and their genuine love and care for Myles.
Ronald Frado
They're great
They're great because they keep my puppy safe.
Giffme
Fast paying claims
Quick & easy claims process.
Jenny
Was nervous but pumpkin turned out to be awesome
I was dropped by nationwide. And to be honest nationwide had an amazing policy. I also had a dog with pre-existing condition of allergies. I looked and looked and tried to compare all of the different plans available, and I settled on pumpkin because they basically offered the same plan that I had with nationwide. Obviously they couldn’t cover the pre-existing allergy condition, but everything else was the exact same so I opted for the unlimited plan, including emergency and wellness. I have been very happy with pumpkin the turnaround time for payment on claims is so fast and they do estimates so for example if you have a big procedure coming up like a teeth cleaning, I submitted a estimate and was preapproved so by the time we had the procedure and I submitted the bill I had payment deposit deposited into my bank account within 24 hours. They are a great company to work with. I’m pleased that I picked them. I was nervous because I really did have a good experience with nationwide until they dropped me. But pumpkin has been great and I would recommend it to anybody looking for insurance. And I totally recommend the unlimited plan.
Anna L
Never any problems
Never any problems. Great coverage. A easy to request a reimbursement and quick turnaround time reviewing your claims. I would recommend to anyone who has cats or dogs.
Christina Romito
Responsive and Compassionate
Pumpkin is responsive, and compassionate. We're very happy with the service and have recommended Pumpkin to family and friends.
Suzanne
Thankful for Pumpkin Insurance
I am grateful that Pumpkin Insurance was there for us in our moment of crisis. It gave us peace of mind to know that our puppy’s emergency vet bills would be covered. We did not have the outcome with wanted with our puppy, & Pumpkin covered that, too.
Kary
Thank you pumpkin
Thank you pumpkin! Having pumpkin insurance takes the worry off of when my sweet Kiki is struggling with her health issues.
David
Love Pumpkin
Love Pumpkin, you get what you pay for
Anne
The moment I file a claim they are very…
The moment I file a claim they are very quick to respond to me by email and letter. I know exactly where I am in regards to my copay. Also they are very helpful on the phone!
Sherry
Very easy to put in a claim
Very easy to put in a claim. Payment was quick.
Mandi
Pumpkin has been easy to work with
Pumpkin has been easy to work with. I submit my claim and they quickly process it and I get reimbursed. I couldn’t imagine not having pet insurance.
Oscar Meyer
Submit a claim and within 48 hours it’s…
Submit a claim and within 48 hours it’s in my checking account!!!
Marianne
My golden have to have surgery and it…
My golden have to have surgery and it was a very stressful time. Knowing that I would be reimbursed quickly was a big relief. I called customer service with questions and they were great! I would definitely recommend Pumpkin!
Susan Mohr Engels
Always get great service.
Always get great service.
Michael Okuszki
The representive that I talked to…
The representive that I talked to explain the policy to me and very nice.
Maureen Hayes
The prompness and efficiency of the…
The prompness and efficiency of the claim
Tracy
Pumpkin pet insurance has made the…
Pumpkin pet insurance has made the emergencies easy to deal with. My reimbursements have been quick and fair. I am glad I have it. No more vet bills lingering on my credit card.
Button
So far so goog.
So far so good.
Francis
Pumpkin was recommended to me via my…
Pumpkin was recommended to me via my Vets office
jean bortner
Excellent follow up
Excellent follow up
Monica
Reimbursement for check up and routine…
Reimbursement for check up and routine care was quick. Submitted invoice via phone.
customer
Fast and efficient claim processing .
Fast and efficient claim processing .
Michael Biggs
Ease of filing a claim and speed of…
Ease of filing a claim and speed of processing the claim.
Attalie
Having a tiny dog [3lbs] go into ER…
Having a tiny dog [3lbs] go into ER hospital for 3 days was beyond stressful and knowing that I could get an estimate approved for her care allowed me to focus on her and not worrying about how exactly I would have to pay for a condition that if left untreated would have been fatal. Pumpkin was prompt and my little honey is now back home and in active recovery.
Michele Greenbaum
It was a pretty easy decision
It was a pretty easy decision. Although I have not used their services yet, the application and the pricing seem to be good. Hopefully I do not have to use the insurance, but always good to have it.
Kyra
Pumpkin makes the claim process so easy!
Pumpkin makes the claim process so easy!
Rebecca
Everything was done in a very timely…
Everything was done in a very timely manner and very professional. Highly recommend pumpkin!
David
Great pet insurance
My claim was handled fast and covered more than I expected.
Andy
Claims are processed quickly
Claims are processed quickly. No hassle.
Leigh Thomas
Thank You Pumpkin Pet Insurance
Pumpkin Pet Insurance was referred to me by Vet at Animalize Veterinary Center...since becoming a member, I can't believe how professionally and how quickly a claim is resolved. I haven't used yet, thankfully, but the new addition of how over $500 Vet Visits are administered...has to be quite comforting to those going through that situation with their "Babies." Thank you for all you do for us and our Babies.
Jolie
Pumpkin Pet Insurance is a great choice…
Pumpkin Pet Insurance is a great choice for my cat. It is easy to use, all claims have been approved quickly, and everyone I have spoken to the company everyone has been helpful and friendly.
Cheryl
Excellent and speedy service
Pumpkin is great. Speedy completion of claims and excellent customer service.
JT
SO HAPPY
Easy, fast was very happy, no stress at all.
Barbara
Turned in 2 claims and they were paid…
Turned in 2 claims and they were paid very promptly.
Gene O
Excellent first time use!
My experience could not have been better! The claim was easy to fill out online and was processed quickly and a check mailed just as quickly.
Linda
Very easy to submit my claim and very…
Very easy to submit my claim and very satisfied with my reimbursement. This program has provided me a benefit for the care of my pet, nova.
Florence
Good job
Courteous and efficient.
Shirley
The experience was very 😊 Good
The experience was very 😊 Good . We didn’t wait long once we were in the door for appointments our first ever visit all needs met as needed for appointments
Susie
The fast turnaround time and general…
The fast turnaround time and general responsiveness from this company makes the process seamless and effortless.
Ruth
No hassle
No hassle, fast reimburstment. Customer service is friendly and helpful. Helped save my fur baby's life.
Sptower
Customer service is always excellent
Customer service is always excellent. Refunds are much quicker now.
Lstrauss
Great service
Very efficient and done in a timely manner.
Carol Garvin
The turn around time from submitting a…
The turn around time from submitting a claim and receiving payment plus the percentage of the payment is great. Any questions I may have is answered quickly.
Starlet B Kissam
Grate communication skills and customer…
Grate communication skills and customer services.
John Litkowski
Worthy insurance when needed.
Thankful for a quick response for coverage in our time of need.
Steven
There is no drama with this pet…
There is no drama with this pet insurance company. I recommend it to any pet owner. We have a hard to manage Mini Labradoodle and at 4 years old, this red head has managed to cost us about 23K in medical bills. Anyone that knows the personality of a Mini Red Labradoodle will understand. We paid 1/9th of that bill with no drama. Thank you Pumpkin !
Michelle
Quick easy process for filing claims.
Quick easy process for filing claims.
Joe
Helping me pay for keeping my baby…
Helping me pay for keeping my baby alive!
LISA FALZETTA
Highly recommend!
Just great service all around!
George Stuber
Making a claim was easy and the…
Making a claim was easy and the decision was made the next day
Casey
Awesome Pet Isurance
Quick and reliable
Ana
Very good
Fast and good
Maria
The best experience ever
The best experience ever! The team is super quick with getting back to me.
Carol
Great pet Insurance
We’ve had pumpkin insurance since 2022 We have only used it once since joining until this month as our Yorkie is having a few health issues Pumpkin has been there every step of the way If you don’t think pet insurance is worth the monthly costs believe me when you need it you will be so happy that you have it We submitted the bills and pumpkin explained the payouts after the deductible and we received our checks immediately The staff at pumpkin are so nice Very helpful and are happy to answer any questions we had We are so pleased with our pumpkin plans and highly recommend this company
Linda
Excellent!
Excellent!
Susan
Pumpkin has to be the most…
Pumpkin has to be the most comprehensive and easiest to deal with pet insurance company out there. I highly recommend them. I was paid 90% of an emergency vet bill ($1500) because we suspected my sweet girl of having signs of pancreatitis.
Veronica
I love Pumpkin!
Quick processing, lovely staff.
Karen
Efficient communication
Quick and informative replies to my questions.
Lee Ann Presleycustomer
The turn around time on a claim
The turn around time on a claim
Patricia
Absolutely GREAT and stress free
Absolutely GREAT and stress free! Questions answered quickly and payment received promptly. So glad I decided to go with Pumpkin Pet Insurance!!!!
Gisela
I am impressed with quick I am payed…
I am impressed with how quickly I am payed after submitting my claim. I am very satisfied with Pumpkin Pet Insurance.
Patrick Gargiulo
Pumpkin was a great choice for Yadi
Pumpkin was a great choice for insurance. My cat, Yadi, was just diagnosed with heart failure, and Pumpkin was absolutely the right choice for his coverage. This diagnosis came out of nowhere, and our family was devastated. But Pumpkin was able to step up and assist with the multiple vet appointments and meds, and Yadi's condition has improved dramatically. The vet was amazed with his progress during the last visit. Pumpkin was instrumental with the treatment Yadi required. Thank you!
Leo
I submitted a large claim for my dog's…
I submitted a large claim for my dog's surgery on a Sunday and had the amount of the claim paid in full and in my checking account on Tuesday. Great service!
David
Pumpkin makes care choices so easy
Pumpkin made care choices so easy. My dog needed surgery with a specialist. Having money removed from the equation made my decision process so much easier. No hassle with insurance;I submit they approved. I wish my car insurance were this easy!!
Richard
Great job as always
Great job as always! Top notch
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