Pumpkin Review
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I was looking for pet insurance after a traumatic experience with a pet who got sick and having to deal with not only the emotional turmoil but also the stress of financial burden. I heard great things about Pumpkin and after doing some research and comparing other companies, Pumpkin seemed like the best option. Pumpkin expedited my current cat’s bill within 9 minutes and I received the funds shortly after. I feel super confident with choosing Pumpkin to help take care of my fur babies.
Easy instructions and fast refund
How would I know I haven't used it. All you want is praise. Why not focus on a great product.
Quick refunds!! Turnaround time for processing claims is super quick, usually under 5 days! Unusual for any insurance! Online portal to submit receipts is super easy
Quick reimbursement. No hassle.
Every time I have submitted a claim with Pumpkin Insurance, I have received prompt service and reimbursements as I expected. I am grateful for the coverage given the injuries and illnesses my dogs have had. The coverage is well worth the cost!
Filing a claim was easy and I got a response back quickly when it was approved. A check came in the mail the next week for the portion that was covered.
Quick turnaround with claims. Now, with direct deposit? I got 90% reimbursed within the week that my claims were approved. No fuss. I rarely need to talk to anyone, but when I have, reps are knowledgeable and courteous. Glad I went with Pumpkin!
The claim experience went very smoothly
Great customer service and very fast turnaround for reimbursing claims,
Having claims processed quickly has been a godsend. I had claims totaling $1700+ between my vet and the ER. Being on a limited income with a kitten having a serious condition, money is tight. Customer service was helpful answering questions about estimates. Love, love, love Pumpkin insurance.
It was super easy to submit my receipts for reimbursement.
First claim was processed smoothly
Great handling of claims
Get great service.
Prompt responses to all claims submitted.
Pet insurance is new for me however I have owned pets all my adult life. I finally got smart! Pumpkin makes it easier and I am considering expanding my coverage for other pets.
Very kind and knowledgeable.
Getting pet insurance I can rely on for my furbaby is important. Referred to Pumpkin by my Vet hospital tells a good story. Looking forward to having the wellness care I added and the overall coverage for my new puppy. I have always had pet insurance on my dogs. This is no exception.
Pumpkin is great! I never have any issues at all and everything is simple and easy to understand. I love the peace of mind that it gives me in regards to my baby. Thanks Pumpkin!
They were very helpful with our claim
Prompt review and payment.
Everything
Pumpkin’s response to claims are great. They’re clear, concise and completed in a timely manner.
I was informed upon submission of the claim and would be going thru a review procee. I had only signed up for the plan a month earlier and was expecting a reimbursement but did receive for the covered services for the wellness visit.
Claims are handled very quickly and the option to have payments direct deposited is very efficient.
Fast service and great coverage! Very easy to apply for claims., Makes it Well worth having insurance.,
I never have an issue, easy to work with and fast claim payment(when applicable).
kind and informative staff - rapid payout of submitted bills.
Easy to submit claims.
Quick and easy refunds for services! Great coverage so far.
Easy and efficient.
Pumpkin is available in customer service & is great u can talk with a live agent My first claim was processed efficiently in a timely manner
What a refreshing experience to find a company that is positive and responsive! Any claims are immediately processed and a detailed response is provided. Will continue to use this company!
Every claim I have submitted has been processed quickly, and the system is very easy to use. There have been no surprises, and coverage has been exactly what I had hoped it would be. Thank you!
I love the fact that pumpkin is saving me money. It was painless to file a claim. It’s never been easier
Pumpkin is a very good in pet insurance. They always pay my claim right away. Their staff is very helpful. I feel like their price is reasonable as well. I highly recommend.
The kindness is one of the main reasons we chose you. The person we spoke really showed that she cared about us.
Paying claims promptly. When ever you call all of your questions are answered and you don’t wait for a callback
Pumpkin is quick, convenient and easy! They have been a real life saver for me and I can’t recommend them enough.
So far pumpkin insurance has been great. Just started using it and the process and payment was easy and fast
Super quick these days. Truly appreciated.
After having an injury to your pet. It is nice to have them care about your pet
Pumpkin is my first pet insurance, and I’m very pleased. Easy online claim submission and fast processing; prompt and knowledgeable customer service.
claims are taken care of quickly
These charges should go against my deductible
Easy to file claim. Quick payment reimbursement.
My claims are completed in a quick manner.
Great coverage and fast payment. I've been with them for 5 years and they've cover my 4 cats in sickness and in health.
The people at Pumpkin and the service they provide is excellent. When I needed immediate records at the ER, there was no delay and the caring and sympathy expressed was heartfelt. I've never had a question about a submitted bill and the reimbursement was quick. I tell everyone to get Pumpkin insurance! It's affordable and eases the stress on the way to the ER so you can tell them to do whatever is necessary.
Fast claim processing...
The process for submitting a claim was incredibly easy and the reimbursement was quick.
Reimbursement was quick and I had to change a credit card for auto pay and that was easy too!
I highly recommend Pumpkin Insurance. They have been awesome when I submit claims. Reimbursements have been deposited into my bank account quickly. Thank you Pumpkin!
Very smooth and efficient process!
We have full coverage for our new puppy. Have been reimbursed for all visits, except for vitamins. Process is easy and reimbursement fast. We look forward to years of coverage and peace of mind for our new fur baby. His health is very important to us and Pumpkin.
Prompt payment without any hassle. I filed a claim and received the approval in about half an hour, and payment was on its way!
I got reimbursed so quickly!
I am so grateful I had Pumpkin Pet Insurance when my dog needed X-rays. The vet bill was much higher than I expected, but having my pet insurance took all the financial stress away. The process was incredibly smooth. The vet's office handled submitting the claim for me, and before I knew it, the reimbursement was deposited directly into my checking account. The speed of the payment was a huge relief. This positive experience meant I could focus entirely on my dog's recovery without worrying about how I was going to pay the bill. I highly recommend them to any pet owner!
The claim process was easy and the payment was quick.
Quick turnaround time for claims and fast settlements. Pumpkin has been very fair to us. We are very satisfied.
Luna broke her canin teeth after joining Pumpkin three months. The reimbursement process was pretty straightforward and quick. I just need to upload medical records and receipts. After couple weeks the case was approved and the reimbursement was deposited into my account. I also made a few calls during the process, all the representatives were very friendly and helpful. Highly recommend.
I’ve been using Pumpkin Pet Insurance for a few years and I’m happy with the coverage and the speed in which claims are processed.
Pumpkin is always very thorough and expeditious with the handling of their claims. I will and have highly recommend them to others.
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