Pumpkin Review
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Reviews 1587 
Shaun Johnson
Staff was understanding and patient.
Staff was understanding and patient.
David
What made my experience great well…
What made my experience great well getting a check back
Al L.
Waiting period applies
There is a waiting period that applies, so do not think you can bet this insurance and use it in less than a couple of weeks. Did not really look for fine print, so it may be in there somewhere, but it was not something that jumped out at me.
Lacrethia
Great experience
It was very easy to understand and pick which plan would be most beneficial for my furbaby.
L. Stone
Quick response.
Received my claim reimbursement very quickly. Easy to upload claims.
S Krisko
Kindness
Kindness, patience, and staff clarifying things for me. I was thrown for a loop when Nationwide decided not to renew my car's policy. Plus you got great recommendations for friends of mine.
Nancy Mikeska
My first experience with a Pumpkin Claim
The process to submit a claim was simple, took a picture and uploaded it to the site. I received reimbursement for eligible expenses within 2 days via direct deposit into my bank account. This was so easy!
John lewcustomer
Excellent Jen Byran was great answered…
Excellent Jen Byran was great answered my cowers. Gave me options for my pup
Abbie Szulewicz
Very easy to start a new plan
Very easy to start a new plan. The process was easy to navigate.
Kevin Bregler
Fast service
Fast service, no issues at all!
Octavia Wood
Pumpkin is great they answered all the…
Pumpkin is great they answered all the questions I had and helped me to understand the insurance plan better for my fur baby!
customer
So easy and great response time!!
So easy and great response time!!
Francine Rizzi
Made it very understandable what the…
Made it very understandable what the insurance company covers
Laura and doggie Arrow
Satisfied
I am really happy with Pumpkin insurance. They are very quick to reimburse you.
Joy Woodruff
Assistance I received was helpful
Assistance I received was helpful. Response to my claim was handled quickly. Good overall experience.
Roel Daza
Great company and people who cares
Great company and people who cares. I recommend you to my friends.
customer Diana
Quick and Hassle-Free Claims Process
Filing a claim with Pumpkin was a seamless process, and I received my reimbursement check promptly in the mail.
Daver
Quick and Fair
I feel like Pumpkin has been very helpful and honest, and is allowing us to maintain our pet in the best health possible. Their claim review process is pretty quick, and we receive payments with a reasonable turn around time.
Claudia
Easy to sign up -Insurance
Easy to sign up. Awaiting affective date to use.
A. HILL
INSURED WITH INTEGRITY
Pumpkin is head and shoulders above any other pet insurance. During my dog’s difficult battle with cancer at only a little over a year old, Pumpkin always delivered on the terms of my policy making that time a little easier to endure. If it wasn’t for their level of commitment and customer service I would have lost my dog much sooner. At a minimum I was able to give him a fighting chance to survive. Pumpkin was the genuine companion of support.
customer
Claim processed quick
Claim processed quick! Great experience!
customerGary Seibert
I spoke with Erin your representative…
I spoke with Erin your representative about filing a claim [ I'm not good with computers ] and what to claim. She was very helpful and genuinely concerned with me and Charlies problems.
Linda
The experience was great from the start…
The experience was great from the start with Amanda DeSimone who got me all set up. I greatly appreciate all the support that is available for customers and for the ease of submitting and getting reimbursed for claims. Thank you!!
Scott Reilly
Got reimbursed quickly and easily!
Got reimbursed quickly and easily!
KWT
I recently went through a very scary…
I recently went through a very scary time with my dog. I thought I was going to lose her. It was so nice to not have the stress of how to pay for all the vet visits added to the stress and worry of trying to figure out what was going on with her.
Kara R
Pumpkins web page is easy to navigate
Pumpkins web page is easy to navigate. The break down of what is paid out is very clear.
Tirelli
This was my first claim I’ve had to…
This was my first claim I’ve had to submit and it’s something I don’t want to do because I love my pup and don’t want anything bad to happen to her! That being said, I am so happy to have this insurance. The claim process was simple and it was a quick turnaround. Everyone I dealt with was fantastic! Would recommend pumpkin to anyone with a pet. I wasn’t sure if I needed pet insurance as paying monthly was just something I thought i was wasting money on, but after I get my emergency vet bill I was more than happy that i had this insurance. Thank you pumpkin!
customer
The process to submit the claim is…
The process to submit the claim is pretty smooth and quick. The customer service is quick in responding too and nice.
Springer's Mom
So Far no hassel and helpful
So Far no hassel and helpful
customer
Life Saving
Thanks again Pumpkin for enabling us to save the lives of all 3 of our kitties. We pay for that peace of mind, and you guys follow through. <3
Megan
Quick response.
Quick response.
Karen Kostek
Fast
Fast, efficient response to claims filed!
Paula Lemay
Peace of mind
It is nice to have peace of mind that we can take the best care possible of our pets, and especially in unexpected and emergency situations.
Blake Henke
Our claim was handled quickly and…
Our claim was handled quickly and fairly and understandably.
Le
Polite and informative
Polite and informative. Helped save me money and put my worries for my cat at ease
Marvin Bourdier
Grate insurance has everything I need…
Grate insurance has everything I need for my baby boy
Lenora
Excellent customer service!
Excellent customer service!
Teresa Reichek
Pumpkin made the claim process so easy
Pumpkin made the claim process so easy. They did exactly what they advertised. The reimbursement was in the account as soon as the claim was approved which was within a day!
Thomas Wiley
Pumpkin is always great
Pumpkin is always great! Keep Us informed on what covered. Processing our claims quickly
customer
Always helpful and efficient
Always helpful and efficient! Thank you!
Steven Berkus
Expedited handling of the claim really…
Expedited handling of the claim really stands out!
D. Brown
No Hassle
Filing a claim was extremely easy and the process was very fast. No hassle, processed in one day.
Iram
Great customer service
Great customer service. Everything was explained in detail.
J Redmond
I haven’t actually used it yet but…
I haven’t actually used it yet but upgrading my plan for this next year was easy enough
Andrew Battiston
Claim was handled in a timely manner…
Claim was handled in a timely manner and customer service was terrific.
Dane Johnson
Pumpkin is there for Bear…
Pumpkin has been a life saver for Bear (and her parents which would be us) after she was diagnosed with inflammatory bowel disease. She needs long term medication and a prescription diet and Pumpkin has been there for us and I recommend them to any pet owner, to help offset expenses for an unexpected medical problem or accident.
Bob
Pumpkin
Wonderful experience
customer
Great costumer service and always there…
Great costumer service and always there when you need them.
customer
Speed
You got the claim settled properly and quickly
customer
my claims were handled transparently…
my claims were handled transparently and efficiently
Amaria
Reliable and fair pet insurance
I’ve had my two cats insured with you for a while now, and I’ve been very happy with the service. The reimbursement process has been fair and straightforward. I also appreciate that annual price increases have been reasonable so far, which is a big reason I’ve continued to stay with your company rather than looking at other options. Because of my positive experience, I have already recommended this insurance to other pet owners and will continue to do so. As long as you keep providing fair pricing and reliable coverage, I plan to remain a loyal customer.
Robert Kelley
The rep was very professional
The rep was very professional, definately knowledgeable, and explained all areas of pet insurance, what was/not covered. Excellent rep for your organization.
Tony
Happy
Very happy with service and people I have connected with
Edwin
Overall great experience with company
Overall great experience with company. Paid claims quickly. Reasonable premium prices considering the age of my cat. Even sent a memorial candle after he passed away. Very caring.
Nancykay
Highly recommend Pumpkin
Very easy claims-submission process. I've had to submit multiple claims due to our pup's liver issues & they've always reimbursed per the policy- I've not had a problem in the last several years. Additionally, the communication from Pumpkin is always very prompt. I did a lot of research before choosing this company and I've been really pleased.
Linda W.
I am so grateful for Pumpkin
I am so grateful for Pumpkin. We had a horrible scare and surgery with our blessed pup, thank goodness Pumpkin was true to their word and policy and did not add more stress to an already sad situation.
Diane Sutphin
Pumpkin to the rescue
I hate to see my little girl under the weather. It takes a little of the stress out of bad experience when you know that you have a great insurance company behind you. Submitting a claim is a breeze and payment is rapid. What more could you want
Babs
Claims are so easy
Claims are so easy ! Thank you
Ivonne Diaz
Other than having to go back and forth…
Other than having to go back and forth on the first claim full medical history for our dog, I have no complaints about Pumpkin insurance. They paid out a hefty claim which was greatly needed.
Dante
The Best Option in Pet Insurance
Pumpkin handles claims quickly and efficiently, and when I've had to call for information the customer service representatives have always been friendly and informative. They even sent an email out to check on my cat during the California wildfires. They are everything I look for in a pet insurance company.
Dora
Pumpkin is the real pet insurance you can rely on...
After reviewing several companies and working in corporate America, I was impressed with the depth of knowledge, politeness and ability to have a conversation without being overly sales oriented. I was able to select a policy that met my needs both financially and also practically. I already submitted two claims and were paid on both. The first claim took 4 weeks as we were new in the system, but the second claim was paid on day 3, after my doctor vet visit. They are a pleasure to work with and honest.
Chyrel Sigun
Very easy to understand and obtain
Very easy to understand and obtain. Reasonable price.
CORINA BRIGHT
I am very glad to have a good pet…
I am very glad to have a good pet insurance. Your company has professional employees whom care about our pets, processing claims is timely. I have recommended you to some of my coworkers.
Benji
Easy to find and compare
Easy to find and compare
Gregory
Great Product
The process was easy and explained well. The price is also reasonable.
Jo Ann Cavallaro
I just started with Pumpkin so far it’s…
I just started with Pumpkin so far it’s ok
Jean Camilo
Great all together
Great all together. Had to cancel previous insurance because I’d billing issues. Now I am paying less for the same treatment.
Robert
A Good company
A Good company
customer
Representative was very helpful and…
Representative was very helpful and curious
customer
Great reimbursment and low deductible…
Great reimbursment and low deductible options, my only constructive critique that comes to mind is the annual coverage can be costly if you increase the coverage beyond 5k if you have 90% reimbursment and a 100 dollar deductible.
FAWaldrop
Pumpkin is gold star❤️❤️
I now have 3 fur babies insured with Pumpkin. All chows, 9, 2 & 3 months old. I readjusted the coverage & added the puppy. The process was very easy, all questions were answered by a very knowledgeable & reassuring person(I wish I could remember her name, she was great! Every time I talk to Pumpkin..all my questions or concerns are taken care of quickly. Thanks…
Nichole
Love it so far
I've only just started with Pumpkin, but I opted for the preventative plan as well and was reimbursed quickly for my cat's well visit cost as well as the cost of one of his vaccinations.
Terry Ann Noelle’s mom
Charlene was very helpful and…
Charlene was very helpful and knowledgeable. She answered all my questions and helped me get the right insurance for my fur baby.
Kris A
Great first impression
Great first impression. Easy to file claim, and easy claim reimbursement.
customer
pumpkin dog inurance
Good telephone conversations. I'm not very computer savvy so time will tell if I can submit bills to them. I will update after I use the policy. Hopefully it won't be anytime soon.
Berry thorn.
Ease of submission
Recent . Emergency medical need for the Dog was an easy insurance claim submission.
Tony Daviscustomer
Fast and prompt service
Fast and prompt service
customer
The rep I talked to was just incredible
The rep I talked to was just incredible
Lucia
My claim for Nacho the pug
My claim for Nacho the pug I needed help with the claim and they help as soon I asked for it, then I have to call for help and they took their time to help me to do it right. I am very happy with Pumpkin Insurance. They reimbursed me in a timely manner.
Ashley H.
Hands down the BEST pet insurance!!
Pumpkin Pet Insurance is the absolute BEST!! They make it simple to file claims, and the reimbursement is made quickly. Their customer service is top notch! Pumpkin allows us to concentrate on the care of our fur babies without fear of not being able to pay for what they need. I recommend Pumpkin to everyone!
Eric Taylor
Just getting started
Just getting started
JAMES COFFEY
Kept me informed about my claim and…
Kept me informed about my claim and covered some of my expenses.
Jackie
Great service
The service was very professional and very helpful. It was so nice to have such pleasant employees.
Eryn
Great service and peace of mind
I’ve only had good experiences with Pumpkin. The plan covers what I need it to cover, and their customer service is top notch. My premiums did go up a little this year but we use our plan somewhat frequently so to be expected.
TL
Great benefits!!
I love that I receive a partial reimbursement for taking my cat to the vet. I got my check in the mail in less than 2 weeks after submitting verification of service.
Anjoe
It’s okay
It’s okay , sometimes you guys take to much time to reimburse the money
Gail
I was able to get the policy I needed.
I was able to get the policy I needed.
customer
Every claim i have put in after the…
Every claim i have put in after the first has been very quick to be settled! Putting in a claim is easy as well!
Victoria Colandra
It was easy to complete
It was easy to complete
customer
Easy submission for reimbursement
Easy submission for reimbursement. Payment was approved quickly and check was received in a timely manner.
Edina Gallovits
I have been using pumpkin pet insurance…
I have been using pumpkin pet insurance for a year and I’m very satisfied with their service. They are very friendly and quick to respond to any questions you might have. Also, their reimbursement process is fairly quick.
Beverly Cronin
Prompt reimbursement
I have the wellness plan for my 2 year old Jack Russell Micah and opted for the direct deposit reimbursement. He was seen by my vet 12/25, I submitted the claim on line 12/27 and the money was in my account 12/30. Pumpkin was recommended by my vet and I am very glad I enrolled him in the wellness and illness/injury policy.
customer
Service was fast and easy to file my…
Service was fast and easy to file my claim great coverage too
Litchfield Gardener
Simply the best!
I’m grateful to Pumpkin for your support and for your generous response to my claims. Very glad I chose Pumpkin. Thank you!
customer
They have processed and paid our claims…
They have processed and paid our claims quickly. The submission process is easily accomplished online.
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