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Pumpkin Review

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Reviews 2036

Jocelyn

2025-08-24

I feel super confident with choosing Pumpkin!

I was looking for pet insurance after a traumatic experience with a pet who got sick and having to deal with not only the emotional turmoil but also the stress of financial burden. I heard great things about Pumpkin and after doing some research and comparing other companies, Pumpkin seemed like the best option. Pumpkin expedited my current cat’s bill within 9 minutes and I received the funds shortly after. I feel super confident with choosing Pumpkin to help take care of my fur babies.

Lisa Born

2025-08-24

Easy instructions and fast refund

Easy instructions and fast refund

Dennis P

2025-08-24

Give us five stars

How would I know I haven't used it. All you want is praise. Why not focus on a great product.

Melissa Ruocco

2025-08-24

Quick refunds!

Quick refunds!! Turnaround time for processing claims is super quick, usually under 5 days! Unusual for any insurance! Online portal to submit receipts is super easy

Lawrence

2025-08-23

Quick reimbursement

Quick reimbursement. No hassle.

Edee

2025-08-23

Great value, outstanding service

Every time I have submitted a claim with Pumpkin Insurance, I have received prompt service and reimbursements as I expected. I am grateful for the coverage given the injuries and illnesses my dogs have had. The coverage is well worth the cost!

Brittney

2025-08-22

Emergency Vet visit

Filing a claim was easy and I got a response back quickly when it was approved. A check came in the mail the next week for the portion that was covered.

Kathleen O'Boyle

2025-08-22

Glad I went with Pumpkin!

Quick turnaround with claims. Now, with direct deposit? I got 90% reimbursed within the week that my claims were approved. No fuss. I rarely need to talk to anyone, but when I have, reps are knowledgeable and courteous. Glad I went with Pumpkin!

Toney

2025-08-22

Outstanding and professional service

The claim experience went very smoothly

Andrea

2025-08-22

Great customer service

Great customer service and very fast turnaround for reimbursing claims,

Victoria

2025-08-22

FIP kitten

Having claims processed quickly has been a godsend. I had claims totaling $1700+ between my vet and the ER. Being on a limited income with a kitten having a serious condition, money is tight. Customer service was helpful answering questions about estimates. Love, love, love Pumpkin insurance.

Joanne

2025-08-22

It was super easy to submit my receipts…

It was super easy to submit my receipts for reimbursement.

Inna

2025-08-22

First claim was processed smoothly

First claim was processed smoothly

Bryan Isaacs

2025-08-22

Great handling of claims

Great handling of claims

TJW

2025-08-22

Get great service.Great customer service

Get great service.

Cindy

2025-08-22

Prompt responses to all claims…

Prompt responses to all claims submitted.

JULIE

2025-08-21

Pet insurance is new for me however I…

Pet insurance is new for me however I have owned pets all my adult life. I finally got smart! Pumpkin makes it easier and I am considering expanding my coverage for other pets.

Clifton

2025-08-21

Very kind and knowledgeable.

Very kind and knowledgeable.

Kristin

2025-08-21

Getting pet insurance I can rely on for my new puppy!

Getting pet insurance I can rely on for my furbaby is important. Referred to Pumpkin by my Vet hospital tells a good story. Looking forward to having the wellness care I added and the overall coverage for my new puppy. I have always had pet insurance on my dogs. This is no exception.

Rob Carpenter

2025-08-21

Pumpkin is great!

Pumpkin is great! I never have any issues at all and everything is simple and easy to understand. I love the peace of mind that it gives me in regards to my baby. Thanks Pumpkin!

Hailey

2025-08-21

They were very helpful with our claim

They were very helpful with our claim

Robert

2025-08-21

Prompt review and payment.

Prompt review and payment.

David

2025-08-21

Everything

Everything

Al

2025-08-21

Pumpkin’s response to claims are great

Pumpkin’s response to claims are great. They’re clear, concise and completed in a timely manner.

Barkley

2025-08-21

Timely reimbursement

I was informed upon submission of the claim and would be going thru a review procee. I had only signed up for the plan a month earlier and was expecting a reimbursement but did receive for the covered services for the wellness visit.

ERICH

2025-08-21

Claims are handled very quickly

Claims are handled very quickly and the option to have payments direct deposited is very efficient.

Linda

2025-08-21

Fast service and great coverage

Fast service and great coverage! Very easy to apply for claims., Makes it Well worth having insurance.,

Donna

2025-08-21

So far so good!!!

I never have an issue, easy to work with and fast claim payment(when applicable).

Josie

2025-08-21

kind and informative staff

kind and informative staff - rapid payout of submitted bills.

Corliss Ball

2025-08-21

Easy to submit claims.

Easy to submit claims.

Melissa

2025-08-20

Quick and easy refunds for services

Quick and easy refunds for services! Great coverage so far.

Sherry

2025-08-20

Easy and efficient.

Easy and efficient.

Mary or Calvin

2025-08-20

Claim was processed quickly & correctly …

Pumpkin is available in customer service & is great u can talk with a live agent My first claim was processed efficiently in a timely manner

plgarwood.

2025-08-19

Pet Insurance to Trust!

What a refreshing experience to find a company that is positive and responsive! Any claims are immediately processed and a detailed response is provided. Will continue to use this company!

Angie

2025-08-19

Quick, easy, and accurate!

Every claim I have submitted has been processed quickly, and the system is very easy to use. There have been no surprises, and coverage has been exactly what I had hoped it would be. Thank you!

Candace

2025-08-19

I love the fact that pumpkin is saving…

I love the fact that pumpkin is saving me money. It was painless to file a claim. It’s never been easier

Linda Delfosse

2025-08-19

Recommended

Pumpkin is a very good in pet insurance. They always pay my claim right away. Their staff is very helpful. I feel like their price is reasonable as well. I highly recommend.

Mary

2025-08-18

The kindness is one of the main reasons…

The kindness is one of the main reasons we chose you. The person we spoke really showed that she cared about us.

Barbara

2025-08-18

Paying claims promptly

Paying claims promptly. When ever you call all of your questions are answered and you don’t wait for a callback

Nina

2025-08-18

Life saving

Pumpkin is quick, convenient and easy! They have been a real life saver for me and I can’t recommend them enough.

cynthia b

2025-08-18

So far pumpkin insurance has been…

So far pumpkin insurance has been great. Just started using it and the process and payment was easy and fast

Cindi Ashbeck

2025-08-18

Super quick these days

Super quick these days. Truly appreciated.

Deborah J. Cesena

2025-08-18

After having an injury to your pet

After having an injury to your pet. It is nice to have them care about your pet

Sherry

2025-08-18

Happy with Pumpkin Service

Pumpkin is my first pet insurance, and I’m very pleased. Easy online claim submission and fast processing; prompt and knowledgeable customer service.

Sandra

2025-08-18

claims are taken care of quickly

claims are taken care of quickly

Dorothy

2025-08-18

These charges should go against my…

These charges should go against my deductible

Jeanette Little

2025-08-17

Easy to file claim

Easy to file claim. Quick payment reimbursement.

Amy Colthorpe

2025-08-17

My claims are completed in a quick…

My claims are completed in a quick manner.

Sherrie Osborne

2025-08-17

Great coverage and fast payment

Great coverage and fast payment. I've been with them for 5 years and they've cover my 4 cats in sickness and in health.

Jennifer

2025-08-17

Excellent service…

The people at Pumpkin and the service they provide is excellent. When I needed immediate records at the ER, there was no delay and the caring and sympathy expressed was heartfelt. I've never had a question about a submitted bill and the reimbursement was quick. I tell everyone to get Pumpkin insurance! It's affordable and eases the stress on the way to the ER so you can tell them to do whatever is necessary.

syed rafi

2025-08-17

Fast claim processing...

Fast claim processing...

Megan

2025-08-17

The process for submitting a claim was…

The process for submitting a claim was incredibly easy and the reimbursement was quick.

Cris

2025-08-16

Reimbursement was quick and I had to…

Reimbursement was quick and I had to change a credit card for auto pay and that was easy too!

Kathryn

2025-08-16

I highly recommend Pumpkin Insurance

I highly recommend Pumpkin Insurance. They have been awesome when I submit claims. Reimbursements have been deposited into my bank account quickly. Thank you Pumpkin!

Jp

2025-08-16

Very smooth and efficient process!

Very smooth and efficient process!

SANDRA BENSON

2025-08-16

The Best Pet and Parent Protection

We have full coverage for our new puppy. Have been reimbursed for all visits, except for vitamins. Process is easy and reimbursement fast. We look forward to years of coverage and peace of mind for our new fur baby. His health is very important to us and Pumpkin.

Brenda Probst

2025-08-16

Prompt payment without any hassle

Prompt payment without any hassle. I filed a claim and received the approval in about half an hour, and payment was on its way!

Lori

2025-08-16

I got reimbursed so quickly!

I got reimbursed so quickly!

Julie Vavasis Vega

2025-08-15

They let you concentrate on what matters

I am so grateful I had Pumpkin Pet Insurance when my dog needed X-rays. The vet bill was much higher than I expected, but having my pet insurance took all the financial stress away. The process was incredibly smooth. The vet's office handled submitting the claim for me, and before I knew it, the reimbursement was deposited directly into my checking account. The speed of the payment was a huge relief. This positive experience meant I could focus entirely on my dog's recovery without worrying about how I was going to pay the bill. I highly recommend them to any pet owner!

Constance D.

2025-08-15

Easy process

The claim process was easy and the payment was quick.

Joseph Ansman

2025-08-15

Quick turnaround time for claims and…

Quick turnaround time for claims and fast settlements. Pumpkin has been very fair to us. We are very satisfied.

Elisha

2025-08-15

Easy process for reimbursement

Luna broke her canin teeth after joining Pumpkin three months. The reimbursement process was pretty straightforward and quick. I just need to upload medical records and receipts. After couple weeks the case was approved and the reimbursement was deposited into my account. I also made a few calls during the process, all the representatives were very friendly and helpful. Highly recommend.

Ilana

2025-08-15

Best pet insurance

I’ve been using Pumpkin Pet Insurance for a few years and I’m happy with the coverage and the speed in which claims are processed.

Jihovanna

2025-08-14

Pumpkin is always very thorough and…

Pumpkin is always very thorough and expeditious with the handling of their claims. I will and have highly recommend them to others.

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