Spot Review
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Reviews 3067 
Susan Fletcher
Great help with a claim. It was paid and sent to me in a few days, with was greatly appreciated.
Great help with a claim. It was paid in
Sophia Bishop
Emergency surgery for kitty
My cat had an intestinal obstruction that required many tests and an emergency surgery. Filing the claim online was extremely easy (took literally five minutes) and I had the reimbursement money in my account in less than a week. We are so glad we had this insurance when this happened.
Trudi
It was quick, easy and affordable.
It was easy to sign up, add my pup, and I was even able top take her top her her shots right away. I was reimbursed within 2-3 business days since I signed up for direct deposit. Happy I joined with Nala!♥️
Donald Spinelli
Knowledge patients and very helpful
Knowledge patients and very helpful
Annika Benoy
Fast
Fast, easy, does what was advertised!
Brian G
Can be a literal life saver.
I got a policy for my kitten when she was first adopted, never imagining we would need it. Just before she turned 2, she required extensive medical care, and the policy was a life-saver. The claim was paid quickly, without hassle. And now she’s back to her normal self. Thanks to Spot, we didn’t have to make difficult decisions, and also have significantly improved the quality of life for our kitten.
Michael Scimeca
Plans are explained well and there are…
Plans are explained well and there are no Surprises. Claims process is easy and efficient. Great Option
Ariane JL
The best pet insurance to date
I have tried many different pet insurance options over the last few years, spot has been the simplest and most reliable. Easy to upload claims and the are processed in a timely manner. I have even used the tele vet service which was very useful.
Genesis P
So far so good!!
So far so good!!! Such good customer service and quick reimbursement
CHARLES FETTEROLF
Your payment system is too slow
Your payment system is too slow. You demand information I would not have (medical records from before my pet was born) and I must wait until the vet staff has time to collect this information and reply. This must stop. The vet makes the decision and then informs me so I can say yes or no. Your job (requirement) is to pay what I said yes.
Dirk Leverant
Wish I knew about Spot before!
This is the first time I have had pet insurance, and I wish I had known about it years ago. Spot Pet Insurance has been very responsive. They process my claims quickly, and have provided exactly the coverage they said they would, without any issues. I could not be happier with the service and value.
Ella Parker
Great customer service on the phone
Great customer service on the phone, easy to use, very good benefits
Tina Bells
Spot Experience
The app is easy to use. Customer service is quick to respond to questions and concerns. Turn around time for reimbursement is great.
Mary Redmond
Ease to submit claim
Ease to submit claim, friendly staff, quick response and return monetary claim or refund goes quickly to your bank account if you sign up.
Grace
The Best
Spot Insurance is amazing, I was so stressed because my boy had cancer, but with Spot, I was able to pay for it all because how amazing their reimbursements were. Hank is a happy camper now!
Katie OLeary
Easy claim processing!
Easy claim processing!
Anna Gulina
Just joined Spot insurance recently and…
Just joined Spot insurance recently and it looks like a right decision. Happy with a reimbursement, even though did not get 100% coverage for the expenses. Will continue with this insurance plan for sure.
BD
Easy to use
Easy to use. Fast turn around on claims. Well priced
Patricia Bridges
Bella's Ins
I lost a pet due to no insurance. So even though Bella doesn't see the Vet but once a year, I'm not willing to be without it. She is my companion plus she keeps me enterained.
customer
Quick response
Quick response
Dana Bourassa
Very easy to file a claim and very…
Very easy to file a claim and very prompt payment.
Sherry Randol
Fast!
Fast!! Within a week I was reimbursed for most of my vet bill. Probably would have received sooner but it fell on the weekend plus it was Thanksgiving week. Thank you SPOT!
Lori Bennett
I guess I didn't expect to be…
I guess I didn't expect to be reimbursed for vaccines. The claim was quick and easy.
Rhonda Bachman
Claims process efficient and easy
The claims process was very easy to complete and our claim was reviewed and handled very quickly.
Philip Vaccaro
Great service I feel I got the best…
Great service I feel I got the best Insurance for my dog
Michelle Bowman
So far I have only used the wellness…
So far I have only used the wellness plan, but I have been reimbursed quickly. It is so easy to submit claims on the app and everything is done seamlessly.
Victoria
Responsive, easy to file claims company!
This is a great, responsive company. I have been 100% pleased so far. I’m “sold”!
Barbara Brohm
Easy and efficient filing claims
Easy and efficient filing claims
Cindy Greenberg
Easy to file claim and rapid response!!!
Easy to file claim and rapid response!!!
Helene
Great Choice
I read about all insurances offered at the time I purchased my baby almost 31/2 yrs ago and what swayed me most in addition to the benefits is Caesars endorsement. Spot has great customer service and processes claims promptly. Their site is user friendly.
WC
After researching many pet insurance…
After researching many pet insurance companies, I decided on Spot and am so happy I did! My 1st claim was processed within a couple days and felt we definitely know we made the right choice!
Mike & Allison Ruputz
Fast Claims Processor
We had Trupanion and switched to Spot when we added a second furry member to the family. Trupanion was good, but we believed that Spot would be a better fit for us. Spot has been better for a few reasons: they cover the office visit and processed claims quickly. The process has been easy and saved us a lot of money. It’s very comforting to know that Spot is here when we need them. Highly recommend.
Customer
Excellent efficient service
Claim was submitted through app which took a few seconds. Claim was assessed and paid out in a few days - no issues. Excellent efficient process
Allison Stridh
Quick processing of claims.
Spot pet insurance provides great customer service, covers exams that are part of the illness or accident, and process claims quickly.
Lf
Truly this is The best pet insurance…
Truly this is The best pet insurance I’ve had, the claim process is very simple and the reimbursement is quick I would highly recommend this to every pet owner I know. I’ve had other insurance that were horrible but Spot has been the best one.
Patricia Reilly
No hassle
No hassle, and quick processing of my claim!
Evelyn Skoff
Made the right decision joining spot…
Made the right decision joining spot insurance. Prompt on claims and polite on the phone
Patricia Kirk
Easy
So easy to use and refund comes so quickly. Have called customer service and have had great experiences. Really am liking the peace of mind!
Zahraa Al Tuhafi
Really great experience so far no…
Really great experience so far no issues!
Michele Murphy
Easy to submit a claim and…
Easy to submit a claim and reimbursement is relatively quick especially when it's electronically deposited.
Anna Kuhn
Coverage
Spot pet Insurance works for when I have an invoice from the veterinarian.
Sue Gass
Great company and awesome customer…
Great company and awesome customer service
Kathleen
Fast and easy!
Fast and easy!
Sarah Mason
We have been very grateful to have Spot…
We have been very grateful to have Spot insurance this year! We have insurance on our 1 year old lab and 7 year old mix. The lab more than met his deductible this year so we are thankful for the support from Spot! Submitting a claim is super easy. I always provide as much detail as possible to keep the process quick and easy. Another benefit of using Spot is access to 24/7 virtual Vet. We’ve called in several times for non urgent issues to see what the best course of action might be. This saves a vet visit and helps provide relatively quick support!
Mary Lou Gallego
Easy to use website.
Was very nice to log in and submit my claim.
Deanna Fazio
Very helpful very professional and…
Very helpful very professional and reimbursement is quick
Jamie Razo
I am so happy to have Spot pet…
I am so happy to have Spot pet insurance, especially when our family went through a really tough time with our pet. Out of no where our 5 year old cat developed a ball on her leg. With the increasing size we went to the vet only to find out it was an injection site sarcoma. The only way to ensure it was all gone was to amputate our cat’s leg. Having spot pet insurance, how easy it was to submit the claims, how quickly they were disbursed it really helped take off the burden during a hard time. Our family was devastated and suffering from a heavy financial burden. Without Spot an already terrible situation would have been so much more harder deal with. We really appreciate everything the spot family has done even from the courteous customer service, the helpful and easy app and the support our family needed during a hard time.
Lara
Very easy and done quickly
Very easy and done quickly
Anna Gray
Price and easy claim return
I really like that I received refund so quick after I submitted the claim.
Laurel Bausman
Quick service
Quick response to my claim..took only a few days
Melissa Jones
Fast claims and reimbursement
Excellent customer service, fast claims and reimbursement experience. Highly recommend!! <3, Klaus’s mom
Mayra L.
Quick and easy to submit claims
Quick and easy to submit claims
Nicolas Medina
Fast response to my claim
Fast response to my claim. Definitely refer Spot insurance, Great communication.
Sarah
Would recommend
So far I’ve had a very pleasant experience. It was easy to customize policy. Submitting claims has been simple & reimbursement is pretty quick.
Megan Thompson
Fast turnaround for claims
Having spot insurance has saved me so much money!! Especially after we discovered our fur baby has a heart murmur. Claims are easy to file out just make sure you always take a photo of your medical bills so you can upload them right away. Submitted a claim and was completed in 4 days!! If you don’t have pet insurance I highly recommend Spot!!
Tim Lewis
Excellent support
Excellent support. Thanks
Marilyn Coleman
Claim submission was very easy
Claim submission was very easy. Payment was prompt. Thank you!
Rachael Camara
I’ve never insured a pet before but I’m glad I did!
I’ve never had insurance for a pet before but I have however had over $10,000 in medical bills from one cat. When I saw Spot Pet Insurance I figured I’d give it a shot. I had recently lost a few rescues from FIV and just that alone was more than the annual cost of Spot. After I tested, I insured and I was glad I did. A rambunctious cat fight caused an abscess and that treatment alone met my deductible. Here I am a few months later at the ER vet and it’s not as stressful knowing he has insurance and I can focus on him and his care, not where I’m going to come up with the money for him. Because of this insurance my cats are better off and I’m not as stressed. Besides they are more important than a few Starbucks each month
Douglas Toney
quick and easy claims
First time user of pet insurance and our experience has been great!
Lisa Levin-Davidson
LESLIE HAS BEEN ABSOLUTELY AWESOME!!
LESLIE HAS BEEN ABSOLUTELY AWESOME!!
Betty Jones
Easy claim submittion process and speedy reimbursement!
Spot Pet Insurance made it easy for me to submit my dog's claim on line, and the reimbursement was speedy! They have been wonderful a couple of times since they started covering my little guy. Their customer service reps always ask how he is doing, showing that they card.
Peggy Tousley
It was so easy to file a claim.
It was so easy to file a claim.
Evangeline
Spot Insurance has provided great service and coverage for our dogs.…
Spot Insurance has provided great service and coverage for our dogs. They process claims quickly and are very efficient. The cost has been reasonable.
Starla
5-star service
Spot was extremely responsive in processing my claims as soon as my vet provided the required documentation!
Terry Mandell
Reliable …
Very easy to file a claim and extremely fast at reimbursement
STEVEN
I have to admit I was skeptical about…
I have to admit I was skeptical about the service in general not specific to Spot but I am now a believer because of Spot. Excellent process and efficient. Very helpful with some unexpected vet bills.
Maureen Cervantes
Great customer service
Representative I called to change things in my account was very nice & helpful. Also, it was very easy to follow the directions to send in claim for my dog’s wellness appointment. We’ve already been paid, too.
Shelby Hunsinger
Super easy and timely processing of…
Super easy and timely processing of claims-absolutely stood by their coverage.
Dora Bostick
Easy pease Pet Insurance Claim, Love Spot Pet Insurance
I love Spot Pet Insurance for how easy it is to use and to file a claim. They are also pretty quick to process and pay. Also if there is anything else they need, they go directly to my Vet. Thank you so much for making it super easy for us!
Glory G
The Spot app is easy to use and quick
The Spot app is easy to use and quick. It has the information I need.
Rick Harkins
Easy claims process
Easy claims process. Quick payment, just as expected.
Daria Titaieva
No problems
No problems, they return me my money from emergency room! Thanks.
Christina Winkelman
Very easy
It was a very simple process and my claim was handled immediately
Sarah Spradlin
It’s so easy
It’s so easy and I haven’t had one issue with any claims!
Linda R
Claim
Claim was fulfilled quickly. Also appreciated the call I received when I joined the company.
Ashley White
It’s very nice to have a peace of mind…
It’s very nice to have a peace of mind whenever an emergency or something comes up with one our pets and knowing we won’t have to pay a huge bill on our own. Even getting reimbursed is done in a timely manner. Would definitely recommend.
Rachel
So happy we got pet insurance
Claims have been easy to submit online and we've received payments within a week. So far very happy!
ANGEL LISA ARABIA
Peart's First Vet Visit
I took Peart Puppy to his first vet visit last weekend, and later that day, I sent Spot all the info from his visit. Well, they reimbursed me half of the bills just a few days later... that quickly! How wonderful is that?! It was just that easy!
Chris O’Neal
Claim forms are easy to complete with…
Claim forms are easy to complete with good instructions. Claim updates are available and payment is made quickly.
Jennifer Agatep
Great Insurance
Great insurance and quick turnaround on reimbursement claims.
no name
Processing times seem long and appeals eventually reimbursed.
Processing times seem long. I had to appeal some of my claims that eventually were reimbursed.
Dworin St Thomas
Great first time experience
Customer service is great , took care of my questions and errors made, reimbursement arrived fast, my wife dropped her insurance and switched to spot cause of the affordable plans
Emyleigh Hudspeth
We have been nothing but satisfied with…
We have been nothing but satisfied with our service.
Sandra Meadows
Spot insurance is an amazing insurance!
Spot insurance is incredible. Very fair and paid in a timely manner. I highly recommend Spot insurance.
Shawn Haley
Amazing experience with SPOT
Amazing experience with SPOT! Their policy is perfect for our Gus and has already paid for itself 10x over. Thank you SPOT!
Molly McQuillan
Simple to submit a claim
Simple to submit a claim. Payment was made after confirmation with my veterinarian. Thank you, Spot Pet Insurance!
Karen Sacco
Very easy to submit claim
When we were looking for pet insurance we reviewed many providers and made a spread sheet to try to find which company met our needs. Choosing Spot has been a good move. Puppies need everything! Exam, vaccinations, spay, chip placement, flea and treatment..just to name a few. We recently took her for first annual exam. Submitting a claim was easy. And in a few days the payment was in our account. We are very satisfied that this was a good move for us!
Estela Garcia
Fast and exceptional service
Fast and exceptional service
SHERIDAH
Submitting 1st Claim
I am submitting a claim for the first time and the online process was very easy.
Anna Ivanyan
Very responsive!!!!
I am glad I found Spot pet, they’re very quick and responsive.
Lilian Craig
Very easy and convenient!
Very easy and convenient!
Laura Brock
Can’t go wrong with Spot
So easy to submit and fast turnaround times for payments. Great customer service.
BT
Positive Results
I have had positive results from my interactions with the on-line service
Mike Hodson
Great customer service
Great customer service. Very quick turnaround on refunds. Highly recommend.
Mia Klenk
I’m so grateful that I got insurance…
I’m so grateful that I got insurance for my two 1 year old cats this year. My male cat experienced bladder inflammation/UTI for the first time and Spot has accepted every claim, including the prescription food. I’ve already hit my $250 deductible and not they reimburse 90%. So far, so good! Hoping that this level of care and acceptance continues.
Gwen Leith
easy to use
the app is really easy to use, i get the most bang for my bucks.
teresa megahan
The claim system is fast and…
The claim system is fast and responsive, and Spot has been great about covering their obligation.
Del
Easy claims process
Easy claims process
Lori Deaton
They took my claim really fast and…
They took my claim really fast and processed it quick,
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