Spot Review
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Reviews 6894Quick and easy process.
Fast claims processing and reimbursement. My only critique is Spot doesn't give an explanation of what was covered and paid and what wasn't and why.
This was my first choice for my puppy who is now two years old. Their explanation of the covered benefits are clear and that makes it easier for me in advance. In being honest, I must admit, I almost fell for another provider and ALMOST left. It would have been a TERRIBLE decision. I'm glad I stood with Spot, who paid me accordingly for my vet bills. They care for it's customers and they honestly are not in the business to rob you. I have NO misgivings about having the best insurance for my baby and their name is Spot!
So easy to use !!!
Fast money back on claim! Excellent!
Spot is peace of mind for problems. It is quick and easy to file a claim.
fast claim handling .
easy to file claims, insurance is cheap and so worth it. The user interface is really straightforward and the reimbursement process is so quick and easy!
It was so easy to submit a claim!
Very quick and easy
Love Spot Pet Insurance! One of my dogs was recently really sick and I’m so glad I had coverage on him. Spit processed my claim quickly and I was reimbursed for most of his hospital bill!
It was quite easy to maneuver around the site. If I wasn’t sure if I did something right the employees were kind enough to confirm or guide me in the right direction.
Easy to use and pays out what they say they will.
The web site is easy to navigate and responses are quick!!!
At first, I was skeptical on pet insurance but I totally agree with it now because when they reimburse you, it comes out at a time like when you really really need it but it’s also at times where you’re at the vet and you know you might not have the money at the time and that’s the only thing and some vets don’t let insurance reimburse.
They processed our claim In a timely manner and made a scare with our puppy much easie
I had to take my dog for an emergency visit. Having to pay upfront for all estimated care is common. Knowing I had insurance helped easy the sting of paying in advance was worth the extra cost as almost half of the bill was covered. I had direct deposit set up and received payment in just under week from claim submission.
I love this insurance company, they helped with all my questions and they are fast with the claim check. I have highly recommended Spot to everyone that I know has a pet.
Amazing service/quick processing!
I never thought in a million years that I’d need to purchase pet insurance. I’ve had pets all my life and never needed it until now. I’m super happy my pet was covered after a recent illness with 2 trips to the vet hospital. I was reimbursed quickly, the terms were clear and easy! Thank you!!!
When I submitted the claim for my pet spot answer pretty fast and I'm getting my reimbursement in a couple of days , great 👍 thank you !
I rarely ever leave reviews for anything. Spot has been a blessing. Over this past year, I have had two fur babies in and out of the vet more than they ever had been. My cat, Zoey, had a spell that required a late night visit to an emergency vet clinic that eventually led to a tumor/possible cancer discovery. When the time came to say goodbye and I put the claim in for her euthanasia bill, a Spot rep called to give condolences and assure me that they would take care of the next steps for me. They put through the cancelation of coverage for her policy, again made sure that everything was as ok as they could be AND sent a card sending condolences. Overall, Spot is straight forward in what they do and don't cover and have a respectable turnout time for refunds. Thank you Spot!
Review and payment of my claim was simple and fast
Spot has been there when my pup has gotten himself into a pickle, thank you spot!
I have always had a great experience with Spot’s staff and insurance. They are always helpful and courteous
Policies are very tight, difficult to get positive outcomes from claim submission
Spot pet insurance paid quickly and claim was easy send in.
I am able to take better care of my little Chihuahua, Biscuit, thanks to Spot pet insurance!
Been 1 year with spot pet insurance and has been very easy to file claims and receive reimbursement.
I never had insurance for a pet and was a bit hesitant because I thought it would be a hassle.. But Spot Pet Insurance has been a life saver! I haven't faced any problems with my claims so long as I provide all the info they need.
We’ve had Spot Insurance for awhile now and recently had to submit a claim for the first time. They processed our claim within a few days.
Filing a claim and setting up an account is super easy. I’ve only filed one claim so far in the last few months and will need to do one next month so I’ll see if it’s still worth the money spent every month.
Great customer service! Thank you!
The claim process was straightforward and easy to submit. The explanation on the benefits were clear. The overall process was fast and efficient. The staffs were friendly and addressed our questions.
I’ve had spot about 6 months and they have been really easy to work with. Very happy so far with the process and feeling confident I can afford what my dog needs moving forward.
Was really easy to submit a claim.
Great Company!!! Always there for our boy Bear
Fast funds and easy claiming process
Spot has always been super helpful and prompt with reimbursement. Pet insurance offers great piece of mind.
Claim submission is a breeze and reimbursement is promptly handled.
No hassle to file claim and it was processed quickly!
Very easy to submit invoices and payment extrembly fast. Thank you.
I was very happy with the amount I was reimbursed and the speediness in which I received the payment. Also the representative was very nice and prompt about getting the necessary vet information directly from them. Thank you Spot Insurance.
Submitting our claim was simple and seamless! Spot’s response was swift and alleviated all of the stress we were experiencing when our dog was not feeling well. We are so grateful to Spot and are very loyal customers! Thank you Spot!
Quick response from underwriting to cover pet needs. Easy to use website rapid turnaround time for claims
Ok comes process but blanks left and have to call to check. Does not cover heart worm meds on med plan.
Helped me with dog emergency and preventative care. But to be honest, for what I pay per month for dogs…I don’t get a benefit. I’m looking for better coverage.
Excellent Insurance Company. Pays claims very quickly.
It’s very easy you pay your own bills and get reimbursed that is the truth thank you spot I don’t know what I would of done with out you thank you for helping me save money
Went very smooth
I just submitted my first few claims from the vet and the process was totally easy. I was expecting to have to engage in some back & forth but SPOT did their job and then the reimbursement showed up in my bank. I wasn't sure if I went with the right pet insurance, now I know I chose well.
Very quick and easy claim turnaround
It was very trying at times. A lot of red tape. You have no problem taking money from my account to pay the monthly fee when it’s time to make a claim we have to jump through hoops to get it done. Every person I spoke to was very nice very professional Very courteous. But still don’t like the policy that you have in place for some things.
No hassle, no problems, Great services
The quick response from your company after submitting my claims.
Ease of making claims.
Truly caring and wonderful customer service, excellent options, best monthly rate of any other provider I’ve found, and best of all claims were extremely quick and easy to file when my dog had a health crisis. It took so much stress off our shoulders at a very stressful time. We are incredibly appreciative and would absolutely recommend Spot to anyone with pets!
My dog went blind and also damaged her teeth in the span of a few weeks. It was incredibly traumatic and expensive but after our deductible was met, Spot Pet Insurance covered almost everything. They were compassionate, caring and very efficient. Filing a claim on their website is super easy. Insurance companies for humans could learn a lot from them!
Spot is very easy to use and submit claims. When you are due a reimbursement it gets processed fairly quickly. We have not had any issues and we've been using Spot since February 2023. This is a great insurance and service for people that can pay up front.
Easy to submit a claim and claim is processed quickly. Wished they would break down the details of itemized line items what amount accepted.
I used the website to submit a claim. Everything went smoothly. Spot is a GREAT Insurance Company! I’m so glad I have it for my dog, Winter.
My claim was approved in four days
Great customer service. Fast claim processing.
Everything
Easy claim filing and quick turnaround for reimbursement.
Always easy to find what I need on the site. Easy to submit claims and follow through with the claim process. When a question does arise, easy to contact and have questions answered.
Easy to submit claim and quick response.
Prompt response
Easy submission and fast processing
My experience with Spot insurance has been great so far, they got my pet records without sending a release form with prior pet insurance and my check was deposited fast.
Claim processed within a reasonable time.
They offer discounts on regular items like vaccines and deliver when it comes to reimbursement for covered medical expenses. I was reimbursed in 1 week!
The ease of filing a claim and fast results
Spot Pet Insurance is really great insurance for pets. I got this insurance since last year. It’s worth it paying monthly. They give your money back and it doesn’t take a while for them to process it.
Not one thing negative to say.We couldn’t be more happy with Spot
Your promptness in processing claims and courtesy by employees.
Reply and payment for my claim was easy and fast.
Easy & fast reimbursement for claims, no problems
The response was fast and great
The time and care the was given by every staff member I spoke with was amazing. Unfortunately we lost our boy this year and it was a very hard thing to go through. Calling to check on us was such a thoughtful thing to do. Also receiving a hand written note from Betsy was very nice. She was so kind the day I spoke with her. I highly recommend.
Words really can't express how grateful we are to Spot. Last year we adopted two young rescues and I researched online and went with Spot. Previously I had picked a well known insurer for my late Betty only to have them deny every claim. Honestly I never expected to use Spot this soon. Our 5 year old Pembroke Corgi Tater, perfectly fun and healthy fell down to a series of seizures over night just a week before Thanksgiving. He was in the ICU then home then right back to another more specialized ICU. After an MRI, it was found our sweet boy wouldn't make it as he had 7 brain tumors. Absolutely devastating to us as we loved him so. Spot insurance was so simple to file claims through the app, they never questioned me, paid immediately (the bills were 9k). and not only sent me a kind email letting me know how sorry they were for our loss but they also called! The kindness was heartfelt and so very appreciated. I will always recommend and be grateful to Spot.
We’ve been using Spot for a few years and have never had an issue with a claim. It is easy to submit a claim and paperwork, Spot reaches out to the Vet’s office if they need more information, they keep me informed of progress, and processing and payment are fast. Fees are transparent, customizable, and reasonable. I would highly recommend Spot to anyone. In general, I greatly appreciate the peace of mind from having pet insurance and I’m so glad to see it widely available now. We know that if our dogs have a major health expense, we’re prepared and will be able to put their health first without getting into a bad financial situation.
So far, I’ve had a good experience I was able to submit my claim and get the money back that covered using the card that I had to at the time it was fairly simple. I hope in the future will be the same if I have to use you guys again.
Claims were paid quickly and were explained well. If I needed to call customer service they were always helpful.
They are prompt with the payment.
We have had stop for two years and this is the first claim I had entered. It was easy and we got the claim approved and paid in a week very impressed with the service and speed. Would highly recommend.
Simple and straightforward claims processing.
Submitting my claim was pain free. No hoops to jump through and I got my reply back in a timely manner.
Have no issues claimed paid fast
Easy claims process and claims are processed quickly. Highly recommend.
Is very easy to understand the policy and insurance information. And easy to get reimbursed as well.
Fast settlement of my claim
Taking my dog to see a specialist, I was worried I wouldn't be able to afford it. But with Spot insurance I was able to take my dog with no worries.
Easy filing and fast return I’m very pleased with spot insurance.
Helpful through sick pet trying times
Very easy to file a claim and receive the reimbursement. Glad to have recommended to friends and family.
Spot insurance has been amazing! Having a cane Corso mastiff she can have issues, every time Spot insurance has come thru for us!
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