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Spot Review

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Reviews 6894

TR

2024-12-15

Great service

Quick and easy process.

Tracy Bryndza

2024-12-15

Fast claims processing and…

Fast claims processing and reimbursement. My only critique is Spot doesn't give an explanation of what was covered and paid and what wasn't and why.

Yolanda

2024-12-15

This was my first choice for my puppy

This was my first choice for my puppy who is now two years old. Their explanation of the covered benefits are clear and that makes it easier for me in advance. In being honest, I must admit, I almost fell for another provider and ALMOST left. It would have been a TERRIBLE decision. I'm glad I stood with Spot, who paid me accordingly for my vet bills. They care for it's customers and they honestly are not in the business to rob you. I have NO misgivings about having the best insurance for my baby and their name is Spot!

Christina Mangone

2024-12-15

So easy to use !!!

So easy to use !!!

Delmer Cole

2024-12-15

Fast money back on claim

Fast money back on claim! Excellent!

John Gallagher

2024-12-15

Spot is peace of mind for problems

Spot is peace of mind for problems. It is quick and easy to file a claim.

Andrew Murzda

2024-12-14

fast claim handling .

fast claim handling .

Ema Shearin

2024-12-14

Exactly what I needed!

easy to file claims, insurance is cheap and so worth it. The user interface is really straightforward and the reimbursement process is so quick and easy!

Sean P.

2024-12-14

It was so easy to submit a claim!

It was so easy to submit a claim!

Shannon Logan

2024-12-14

Very quick and easy

Very quick and easy

Melissa Bobo

2024-12-14

Love Spot Pet Insurance

Love Spot Pet Insurance! One of my dogs was recently really sick and I’m so glad I had coverage on him. Spit processed my claim quickly and I was reimbursed for most of his hospital bill!

Monica Ramirez

2024-12-14

It was quite easy to maneuver around…

It was quite easy to maneuver around the site. If I wasn’t sure if I did something right the employees were kind enough to confirm or guide me in the right direction.

Marta

2024-12-14

Easy to use and pays out what they say…

Easy to use and pays out what they say they will.

ANDREA WILLIAMS

2024-12-14

Awesome !!!

The web site is easy to navigate and responses are quick!!!

Jadeira Spady

2024-12-14

At first

At first, I was skeptical on pet insurance but I totally agree with it now because when they reimburse you, it comes out at a time like when you really really need it but it’s also at times where you’re at the vet and you know you might not have the money at the time and that’s the only thing and some vets don’t let insurance reimburse.

Michelle Rosell

2024-12-14

Quick turnaround and peace of mind

They processed our claim In a timely manner and made a scare with our puppy much easie

Bernadette M.

2024-12-14

I had to take my dog for an emergency…

I had to take my dog for an emergency visit. Having to pay upfront for all estimated care is common. Knowing I had insurance helped easy the sting of paying in advance was worth the extra cost as almost half of the bill was covered. I had direct deposit set up and received payment in just under week from claim submission.

Rebecca Saam

2024-12-14

I love this insurance company

I love this insurance company, they helped with all my questions and they are fast with the claim check. I have highly recommended Spot to everyone that I know has a pet.

P Roper

2024-12-14

Wow! Didnt expect it to be so easy!

Amazing service/quick processing!

Kisa Fitzgerald

2024-12-14

I never thought in a million years that…

I never thought in a million years that I’d need to purchase pet insurance. I’ve had pets all my life and never needed it until now. I’m super happy my pet was covered after a recent illness with 2 trips to the vet hospital. I was reimbursed quickly, the terms were clear and easy! Thank you!!!

Maria Rea

2024-12-14

When I submitted the claim for my pet…

When I submitted the claim for my pet spot answer pretty fast and I'm getting my reimbursement in a couple of days , great 👍 thank you !

Kasey H.

2024-12-14

I rarely ever leave reviews...

I rarely ever leave reviews for anything. Spot has been a blessing. Over this past year, I have had two fur babies in and out of the vet more than they ever had been. My cat, Zoey, had a spell that required a late night visit to an emergency vet clinic that eventually led to a tumor/possible cancer discovery. When the time came to say goodbye and I put the claim in for her euthanasia bill, a Spot rep called to give condolences and assure me that they would take care of the next steps for me. They put through the cancelation of coverage for her policy, again made sure that everything was as ok as they could be AND sent a card sending condolences. Overall, Spot is straight forward in what they do and don't cover and have a respectable turnout time for refunds. Thank you Spot!

scott clemons

2024-12-14

Review and payment of my claim was…

Review and payment of my claim was simple and fast

Nicole

2024-12-14

Spot has been there when my pup has…

Spot has been there when my pup has gotten himself into a pickle, thank you spot!

Rosalind Combley

2024-12-14

I have always had a great experience

I have always had a great experience with Spot’s staff and insurance. They are always helpful and courteous

Jean

2024-12-14

Policies are very tight

Policies are very tight, difficult to get positive outcomes from claim submission

William Crampton

2024-12-13

Spot pet insurance paid quickly and…

Spot pet insurance paid quickly and claim was easy send in.

Dawn Kinnikin

2024-12-13

Spot pet insurance is the smartest thing you can get for your pet. It gives you peace of mind every time you walk through your vet's door.

I am able to take better care of my little Chihuahua, Biscuit, thanks to Spot pet insurance!

customer

2024-12-13

Easy to use

Been 1 year with spot pet insurance and has been very easy to file claims and receive reimbursement.

Gina M Locascio

2024-12-13

I never had a need for pet insurance, until I did!

I never had insurance for a pet and was a bit hesitant because I thought it would be a hassle.. But Spot Pet Insurance has been a life saver! I haven't faced any problems with my claims so long as I provide all the info they need.

Tessa

2024-12-13

Processed Claim Quickly

We’ve had Spot Insurance for awhile now and recently had to submit a claim for the first time. They processed our claim within a few days.

Jay Ortiz

2024-12-13

Nice insurance

Filing a claim and setting up an account is super easy. I’ve only filed one claim so far in the last few months and will need to do one next month so I’ll see if it’s still worth the money spent every month.

Bernadette Donofrio

2024-12-13

Great customer service!

Great customer service! Thank you!

customer

2024-12-13

The claim process was straightforward…

The claim process was straightforward and easy to submit. The explanation on the benefits were clear. The overall process was fast and efficient. The staffs were friendly and addressed our questions.

Carly Dutra

2024-12-13

6 months in and loving it

I’ve had spot about 6 months and they have been really easy to work with. Very happy so far with the process and feeling confident I can afford what my dog needs moving forward.

Christine Wendig

2024-12-13

Was really easy to submit a claim.

Was really easy to submit a claim.

Giorgio Riccardi

2024-12-13

Great Company!!

Great Company!!! Always there for our boy Bear

Leonardo Antonio Flores Raya

2024-12-13

Fast funds and easy claiming process

Fast funds and easy claiming process

Shana Anderson

2024-12-13

Highly recommend Spot

Spot has always been super helpful and prompt with reimbursement. Pet insurance offers great piece of mind.

Kim

2024-12-13

Happy customer

Claim submission is a breeze and reimbursement is promptly handled.

Leann Burton

2024-12-13

No hassle to file claim and it was…

No hassle to file claim and it was processed quickly!

Karen Clark

2024-12-13

Very easy to submit invoices and…

Very easy to submit invoices and payment extrembly fast. Thank you.

Harry Sparks

2024-12-12

Fast Response

I was very happy with the amount I was reimbursed and the speediness in which I received the payment. Also the representative was very nice and prompt about getting the necessary vet information directly from them. Thank you Spot Insurance.

Joni Binder

2024-12-12

Submitting our claim was simple and…

Submitting our claim was simple and seamless! Spot’s response was swift and alleviated all of the stress we were experiencing when our dog was not feeling well. We are so grateful to Spot and are very loyal customers! Thank you Spot!

Yorkie mom

2024-12-12

Awesome choice for Pet coverage

Quick response from underwriting to cover pet needs. Easy to use website rapid turnaround time for claims

Tracy Younggren

2024-12-12

Ok comes process but blanks left and…

Ok comes process but blanks left and have to call to check. Does not cover heart worm meds on med plan.

Christina Dancu

2024-12-12

Helped me with dog emergency and…

Helped me with dog emergency and preventative care. But to be honest, for what I pay per month for dogs…I don’t get a benefit. I’m looking for better coverage.

Julie Tsai

2024-12-11

Excellent Insurance Company

Excellent Insurance Company. Pays claims very quickly.

Miguel

2024-12-11

It’s very easy you pay your own bills…

It’s very easy you pay your own bills and get reimbursed that is the truth thank you spot I don’t know what I would of done with out you thank you for helping me save money

Marsha Curry

2024-12-11

Went very smooth

Went very smooth

Robert C

2024-12-11

I just submitted my first few claims…

I just submitted my first few claims from the vet and the process was totally easy. I was expecting to have to engage in some back & forth but SPOT did their job and then the reimbursement showed up in my bank. I wasn't sure if I went with the right pet insurance, now I know I chose well.

Kash

2024-12-11

Very quick and easy claim turnaround

Very quick and easy claim turnaround

Francisco Duncan

2024-12-11

red tape

It was very trying at times. A lot of red tape. You have no problem taking money from my account to pay the monthly fee when it’s time to make a claim we have to jump through hoops to get it done. Every person I spoke to was very nice very professional Very courteous. But still don’t like the policy that you have in place for some things.

Steven Bontjes

2024-12-10

No hassle

No hassle, no problems, Great services

John Wallace

2024-12-10

The quick response from your company…

The quick response from your company after submitting my claims.

Heather Hosak

2024-12-10

Ease of making claims.

Ease of making claims.

Sarah Black

2024-12-10

Incredible and EASY insurance experience

Truly caring and wonderful customer service, excellent options, best monthly rate of any other provider I’ve found, and best of all claims were extremely quick and easy to file when my dog had a health crisis. It took so much stress off our shoulders at a very stressful time. We are incredibly appreciative and would absolutely recommend Spot to anyone with pets!

Tracy Smith

2024-12-09

My dog went blind

My dog went blind and also damaged her teeth in the span of a few weeks. It was incredibly traumatic and expensive but after our deductible was met, Spot Pet Insurance covered almost everything. They were compassionate, caring and very efficient. Filing a claim on their website is super easy. Insurance companies for humans could learn a lot from them!

Romeo

2024-12-09

So far, so good

Spot is very easy to use and submit claims. When you are due a reimbursement it gets processed fairly quickly. We have not had any issues and we've been using Spot since February 2023. This is a great insurance and service for people that can pay up front.

Chase

2024-12-09

Easy to submit a claim and claim is…

Easy to submit a claim and claim is processed quickly. Wished they would break down the details of itemized line items what amount accepted.

customer

2024-12-09

I used the website to submit a claim

I used the website to submit a claim. Everything went smoothly. Spot is a GREAT Insurance Company! I’m so glad I have it for my dog, Winter.

Suryatej Potula

2024-12-08

My claim was approved in four days

My claim was approved in four days

Jamie Jacobs

2024-12-08

Great customer service

Great customer service. Fast claim processing.

Dan Comeau

2024-12-08

The best

Everything

Ann Adams

2024-12-08

Easy claim filing and quick turnaround…

Easy claim filing and quick turnaround for reimbursement.

Michelle W

2024-12-08

Always easy to work with

Always easy to find what I need on the site. Easy to submit claims and follow through with the claim process. When a question does arise, easy to contact and have questions answered.

customer

2024-12-08

Easy to submit claim and quick response.

Easy to submit claim and quick response.

Wayne Kiss

2024-12-08

Prompt response

Prompt response

Owen B

2024-12-08

Easy submission and fast processing

Easy submission and fast processing

Karen Aho

2024-12-07

SPOT ON

My experience with Spot insurance has been great so far, they got my pet records without sending a release form with prior pet insurance and my check was deposited fast.

Diana Hegmann

2024-12-07

Claim processed within a reasonable…

Claim processed within a reasonable time.

Tracy Thompson

2024-12-07

Speedy reimbursement

They offer discounts on regular items like vaccines and deliver when it comes to reimbursement for covered medical expenses. I was reimbursed in 1 week!

Charles E King

2024-12-07

The ease of filing a claim and fast…

The ease of filing a claim and fast results

Myra

2024-12-07

Spot Pet Insurance is really great…

Spot Pet Insurance is really great insurance for pets. I got this insurance since last year. It’s worth it paying monthly. They give your money back and it doesn’t take a while for them to process it.

James Capuano

2024-12-07

Very happy

Not one thing negative to say.We couldn’t be more happy with Spot

Prudence

2024-12-07

Your promptness in processing claims…

Your promptness in processing claims and courtesy by employees.

Wayne Kauk

2024-12-07

Reply and payment for great service my claim was easy…

Reply and payment for my claim was easy and fast.

Alan Osterling

2024-12-07

Easy & fast reimbursement for claims

Easy & fast reimbursement for claims, no problems

Steven Adams

2024-12-07

Great insurance

The response was fast and great

Taylor

2024-12-07

The time and care the was given by…

The time and care the was given by every staff member I spoke with was amazing. Unfortunately we lost our boy this year and it was a very hard thing to go through. Calling to check on us was such a thoughtful thing to do. Also receiving a hand written note from Betsy was very nice. She was so kind the day I spoke with her. I highly recommend.

Nancy Fragoyannis

2024-12-07

Kindness means so much.

Words really can't express how grateful we are to Spot. Last year we adopted two young rescues and I researched online and went with Spot. Previously I had picked a well known insurer for my late Betty only to have them deny every claim. Honestly I never expected to use Spot this soon. Our 5 year old Pembroke Corgi Tater, perfectly fun and healthy fell down to a series of seizures over night just a week before Thanksgiving. He was in the ICU then home then right back to another more specialized ICU. After an MRI, it was found our sweet boy wouldn't make it as he had 7 brain tumors. Absolutely devastating to us as we loved him so. Spot insurance was so simple to file claims through the app, they never questioned me, paid immediately (the bills were 9k). and not only sent me a kind email letting me know how sorry they were for our loss but they also called! The kindness was heartfelt and so very appreciated. I will always recommend and be grateful to Spot.

Amanda

2024-12-07

Happy Customers

We’ve been using Spot for a few years and have never had an issue with a claim. It is easy to submit a claim and paperwork, Spot reaches out to the Vet’s office if they need more information, they keep me informed of progress, and processing and payment are fast. Fees are transparent, customizable, and reasonable. I would highly recommend Spot to anyone. In general, I greatly appreciate the peace of mind from having pet insurance and I’m so glad to see it widely available now. We know that if our dogs have a major health expense, we’re prepared and will be able to put their health first without getting into a bad financial situation.

Kelly Rosas

2024-12-07

Good experience

So far, I’ve had a good experience I was able to submit my claim and get the money back that covered using the card that I had to at the time it was fairly simple. I hope in the future will be the same if I have to use you guys again.

Susan Maynard

2024-12-06

Claims were paid quickly and were…

Claims were paid quickly and were explained well. If I needed to call customer service they were always helpful.

Kristi K

2024-12-06

Promt

They are prompt with the payment.

Jennifer Ellis

2024-12-06

Great experience

We have had stop for two years and this is the first claim I had entered. It was easy and we got the claim approved and paid in a week very impressed with the service and speed. Would highly recommend.

Jason Watts

2024-12-06

Simple and straightforward claims…

Simple and straightforward claims processing.

Linda Cristinziano

2024-12-06

Submitting my claim was pain free

Submitting my claim was pain free. No hoops to jump through and I got my reply back in a timely manner.

Vicki Fleming

2024-12-06

Have no issues claimed paid fast

Have no issues claimed paid fast

Craig

2024-12-06

Easy claims process

Easy claims process and claims are processed quickly. Highly recommend.

Ana Sosa

2024-12-06

Easy to understand the information

Is very easy to understand the policy and insurance information. And easy to get reimbursed as well.

Richard Johnson and Sarah Johnson

2024-12-06

Fast settlement of my claim

Fast settlement of my claim

Rachel Payne

2024-12-06

Taking my dog to see a specialist

Taking my dog to see a specialist, I was worried I wouldn't be able to afford it. But with Spot insurance I was able to take my dog with no worries.

Denise

2024-12-06

Easy filing and fast return happy Customer I’m very…

Easy filing and fast return I’m very pleased with spot insurance.

Morris

2024-12-06

Helpful through sick pet trying times

Helpful through sick pet trying times

Dani

2024-12-06

Very satisfied with Spot.

Very easy to file a claim and receive the reimbursement. Glad to have recommended to friends and family.

Christina Burke

2024-12-06

Spot insurance has been amazing

Spot insurance has been amazing! Having a cane Corso mastiff she can have issues, every time Spot insurance has come thru for us!

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