Spot Review
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Reviews 7548 
Christell Ellis-Slaughtaire
Ace loves ya
Spot insurance is spot on!! Very efficient and affordable. They provide excellent coverage for my dog. Appreciate their care and support.
customer
This went smoothly and quickly
This went smoothly and quickly
Nataliya Mirlina
View claims fast
View claims fast, transparent policies. Really good!
Stacy
Spot's customer service team is helpful…
Spot's customer service team is helpful and pretty quick with getting reimbursed.
Camille Tinling
Great Customer Service
I had to call a couple of times to get straight in my head about how to file a claim. The people I spoke with were patient, polite and well-informed. The insurance worked just as I was led to believe, and I got my refund very quickly.
Ruby’s Samson’s Pepper’s Mom
I recommend SPOT to EVERYONE!
I recommend SPOT to EVERYONE! Premiums are well priced and economical. After doctors visits, Simply have your veterinarian provide emailed/digital copies of itemized invoice and diagnosis, pass this on to SPOT through their easy to use interface, and expect payment for covered expenses within 5 business days. The interface is cheerful and I find their approach comforting at a stressful time (health crisis with a sick pet!).
Lida Azizi
Spot family process claims fast and…
Spot family process claims fast and fair. I am happy that I registered my dog’s health insurance with them.
Kara Bramley
Love SPOT
Love SPOT! I have 6 pets in total all covered by spot. They process claims within 5 days and are very easy to work with. So grateful to have them insuring my pets.
Douglas Fletcher
I appreciate the timeliness of the…
I appreciate the timeliness of the approvals and not questioning every detail. Website is easy to use.
Rory Foubister
Very easy to file and quick response…
Very easy to file and quick response time, very pleased!
David Brown
Pembroke Welsh Corgis
I have 2 Pembroke Welsh Corgis (3 year old male & 2 year old female) that are extremely important to my wife and I. Spot takes the worry and some of the sting out of their health-care. I feel that it is my responsibility as a pet owner to ensure that they have the best that we can provide and Spot is a big part ot that. I appreciate the quick response to the 2 claims that I have filed.
William Norman
Caring for your pet
Without hesitation, I would like to share my positive experience with Spot Pet Insurance for providing me with reliable service, reasonable premiums, and for processing promptly my claim. Caring for a dog provides us with a sense of purpose and responsibility. I could relate receiving that accomplishment from Spot adding confidence to my experience. Furthermore, as a pet owner, I highly recommend Spot Pet Insurance for pet owners.
Michelle Thomas
Spot is great!
I appreciate the ease of filing a claim and how quickly my claim was paid! I am very happy with Spot!
Leigh Nieman
Good website experience and quick…
Good website experience and quick refund.
Brett
You are the best
You are the best, easy to upload claims, fast response! So glad my puppy Reuben is part of the family, thank you so much!
Sydney Meals
So easy to use and extremely helpful…
So easy to use and extremely helpful for my fur babies.
Maria
I get a quick turnaround on claims.
I get a quick turnaround on claims.
Paul Hill
Easy to file claim
Easy to file claim. I had Embrace pet insurance and they were a nightmare filling a claim. Highly recommend Spot.
David Fink
Spot is amazing
Spot is amazing and after submitting a claim, I received payment in a few days. Great customer service and has saved us immensely over the last 2 years.
Jackie Vargas
My claim was submitted and paid…
My claim was submitted and paid promptly.
Erin Madeline
Easy claim filing process
Easy claim filing process
PATRICIA BROWN
Spot is Great
Spot is Great. I submitted the paperwork and it was just a few days and they paid me. They are reasonably priced and helpful. Thanks Spot!!!
Ginger
I just love it I mean insurance on dog…
I just love it I mean insurance on dog is very important to me. So you guys are doing a great job.
customer
Web site was easy to understand when…
Web site was easy to understand when making a claim & Spot was very fast in approving out claim
Curtis Mariani
Great Experience
Very transparent and helpful documentation along with quick reimbursement.
Carrie
Quick response on claims!
Easy to submit claims and quick processing and payment. Great experience so far.
Raven Boutte
Great pet insurance
Spot insurance for pets is great at their quick responses to claims. They coverage a range of pet needs for visiting the vet.
Jayne Bogdajewicz
Claim process was quick and easy
Claim process was quick and easy, processed within a week with payment deposited.
Chantale Ghazi
Great process for this insurance
It's so easy to submit claims! thank you
Elise
They handle Claims quickly
They handle Claims quickly. If I have to call, representatives are so friendly and patient and helpful. Can’t say enough good things about this company so glad I have insurance with SPOT!
Debbie Striejewske
Outstanding service & processing timeframe
Super easy claim submission process. Outstanding customer service responding on my claim. Payment was incredibly fast. Highly recommend Spot Pet Insurance. Thank you for a great experience!
Tom Mcdonnell
Never any problems
Never any problems. Very easy
Stacey A
Spot Pet Insurance was very responsive…
Spot Pet Insurance was very responsive and efficient. I submitted my claim for illness and and received my reimbursement within 7 days.
Judy Cousins
Submitted my claims
Submitted my claims, review completed and communicated back within 5 business days. Quick and easy.
Carolyn Raines Harbin
Always respond
Letting us know they had gotten our claim. Within 10 days, we had a check. That's the way it has been for about 5 yrs.
Danielle L.
Spot Pet Insurance has been terrific…
Spot Pet Insurance has been terrific for my dog and cat! We’ve had several claims and they have been processed timely without any hassle. I would recommend them as a quality pet insurance company.
Barbara Foss
Relivable process
No hassle, fast resolution of my claims, easy and reliable
Stephanie Lim
Fast response on claims
Fast response on claims, great coverage, reasonable pricing. Highly recommend!
Carlos Dellacqua
Wished my own insurance was as easy to…
Wished my own insurance was as easy to use and simple as this one!
Anna Gulina
Very happy with this insurance
Very happy with this insurance. Always get reimbursed on time and according to our policy. Would recommend to anyone.
Collin Popkey
The submission process was easy and the…
The submission process was easy and the turnaround for reimbursement was quick.
Samantha Motes
I had a great experience with Spot
I had a great experience with Spot. I recently had to take my German Shepherd to the ER vet, and sadly learned he would require expensive follow up treatment with a specialist. My claims were paid within 3 days of filing for reimbursement. No hassle, no questions, no denying the care my doggo needed. It's one less thing to worry about after knowing he will have this condition the rest of his life.
Kristy R.
first time having issues with any of…
first time having issues with any of our kitties and the process was quick and easy, thank you!
Debra Daly Gannon
Ease of filing claim
Ease of filing claim, quick processing time.
Ozzie Fishman
Prompt and Professional
Submitted a claim and Spot was prompt and professional. No issues at all.
Megan Fisher
Super easy to submit
Super easy to submit. Super quick to respond.
Tami Schnieder
Peace of Mind
The claim process is very easy on the App. I have a response in just a few days. I have had five dogs in the past 26 years, and dog #5, Powder, is the first to have pet insurance. It gives my husband and I great peace of mind knowing she can be treated, right now it is for HGE (very scary), and most of the cost will be covered.
Jose
I had another Pet Insurance for many…
I had another Pet Insurance for many years and Spot Pet Insurance is second to none in claim service and fair and honest returns. Additionally the company is well known and great reputation nationwide.
Carey Harris
Quick and easy claim review.
Quick and easy claim review and response!
Feron Williams
Kindness
We unfortunately lost our dog without notice. After uploading the final bills we received a call from a very nice woman who just wanted to say how sorry she was for our loss and to see how we, and our other dog, were doing. It was such a kind thing to do and it was completely unexpected. They also automatically cancelled his coverage, so we didn't have to worry about it. I really appreciate them.
Karla Smith
Great insurance
Great insurance, in less than a week my claim was paid
Lynn Beltz
Very professional
Very professional
linda A,
Very fast and just perfect
Very fast and just perfect. Did it on line. No questions asked. I’m so happy I chose SPOT
Sharon Keppley
It was very easy and quick to file a…
It was very easy and quick to file a claim and have it processed.
Patricia Dubois
Easy to do the vet helped greatly and…
Easy to do the vet helped greatly and it is nice to know that we're going to get some money back each time we bring Salem to his spot
Bridget Schultz
Spot Insurance was the SMARTEST…
Buying Pet Insurance was the SMARTEST Thing I've Ever Done! SPOT is Tremendous! They have Covered Everything they said they would! 30 seconds to put in the claim, and a week later the check arrived! I would Not have been able to get all of these services for my sick Kitty without Spot! Thank You, Spot!!
Barbara Meyersieck
Fabulous customer service
Efficient and timely results. Reimbursed for all charges. Just excellent.
Kahleen Stannard
Great company
Great company! I am happy with the service and ease of using the app to file a claim. They also respond quickly once the claim is filed. I would recommend Spot to anyone looking for pet insurance.
Jim Newton
Great Timely Claim Response
Great Timely Claim Response
Shawn WIlliams
Our FUR BABY IS insured !
Apollo is a member of our family and we really appreciate the security we have to hive him health insurance. Spot is very quick with reviewing and paying out claims which of course makes this coverage option a "No Brainer" to secure for our fur baby.
Erin Sexauer
Fast processing times
Fast processing times
Jennifer kim
Easy to use
This is my first time using pet insurance so I was nervous submitting the bill for claim reimbursement. It was pretty straightforward and there was a little hiccup but i was able to get that sorted out with customer service. The direct deposit was prompt and within reasonable time. Great experience so far
Mary
Fast and responsive
Fast and responsive
Perry
Along with your rate increase
Along with your rate increase, do you also plan to raise the allowable expenses for vaccines and preventative care and other items?
Alex Hall
Amazing
Very helpful. My claim was reviewed quickly and everything was explained and laid out for me
Sandra Harknett
Very fair reliable and quick refunds
Very fair reliable and quick refunds. I would highly recommend. I am a dog trainer and I do recommend spot.
Geoffrey Sterkel
They’ve been great so far!
They’ve been great so far!
Lauren M
Easy, fast, and painless pet insurance!
Spot has made processing claims so easy. We have 3 plans for 3 different pets, all accident and illness with no wellness packages. When I submitted my first claim, they needed additional info (prior veterinary records) and they contacted my vet on my behalf to obtain them, so I didn’t even have to go out of my way! All claims we’ve made have been approved very quickly and it provides such peace of mind. While we technically have spent more on premiums than we have been reimbursed for, knowing that any serious injury or illness will be taken care of and all never have to worry about cost when it comes to my animals’ health is so valuable. I have unfortunately not insured all of my pets in the past and have paid tens of thousands for surgeries for one of my senior animals - I can’t help but wonder how different my financial situation would have been during that time if I had been proactive about pet insurance! So I think this is an extremely worth while investment in my furry family. I also needed to call and update our policy at one point and had a phenomenal customer service experience. 5 stars for Spot and their kind team.
Lauryn
So far my experience with spot…
So far my experience with spot insurance has been great. My claims I’ve made have been processed and approved and refunded rapidly. I’m paying an affordable premium. This is the first year I’ve had to make any claims so my review will be updated once I see how that affects my premium rates next year!
Cassandra George
Great experience
Great experience! Very simple process to submit claims and receive reimbursement.
Nicole Warman
Easy to submit a claim and get…
Easy to submit a claim and get reimbursed!
Leann
It’s nice to know I don’t have to worry…
It’s nice to know I don’t have to worry about money while taking care of my sick pets! Thank you for having such options to choose from!
Dienna Schiro
All that I can say is thank goodness…
All that I can say is thank goodness that I have Rusty and Lulu on Spot insurance.
Rachel Mccann
Very easy to submit and they work very…
Very easy to submit and they work very quick yo reimburse once submitted.
Jessica Pontillo
The best pet insurance
The best pet insurance. They paid the claims and also they complete claim fasted.
customer
Easy to submit claims
Easy to submit claims, great pet insurance!
Phyllis Packwood
The claims are very easy to submit and…
The claims are very easy to submit and payment is made quickly.
Judy Mitschow
Helpful
All agents are always helpful and nice...i would recommend Spot to abyone
Jack Porter
Easy to use app
Easy to use app. Claims are processed quickly. When I did have a question and called I was helped very courteously and asked if there was anything else they could help me with.
Joseph Camareno
Because of spot and great veterinary work, my cat and I are both smiling
Spot was quick at reviewing my claim then wasting no time they remburst me 100 percent after my deductible my cat kaditha had some teeth issues. Now she is happy again and so am i
Claire Cole
I submitted a claim on Saturday for a…
I submitted a claim on Saturday for a huge bill after my dog had to go to the emergency vet and they had the money in my account in less than a week. Very impressed with the quick turn around and that I didn’t have to call anyone or dispute it in any way.
Christine Hoffman
Easy to file claims
Easy to file claims, and quick reimbursement
Melanie Ells
First Experience with Spot Insurance
Quickly processed my claim according to my coverage
Larry
Very easy company to work with
Very easy company to work with. They respond quickly. Filing claims can be done by phone.
Ruby Wiiberg
Highly recommend
They are prompt and helpful. I highly recommend spot!
Jess Doucette
Speed and usability
They are quick to respond to claims and the app is very user friendly.
Farhan Khan
Easy and quick reimbursement
Easy and quick reimbursement
Jacquelyn Mansfield
Very compassionate
They were very caring when my Miss Marbles passed away and even called to check in on me. Thank you for making a very difficult time in my life a little more easy with compassion.
Bharath
Really Responsive, but could use clarity on what's accepted/rejected on a claim
Overall really responsive and turnaround on claims was super fast! But I wish they would note what line items were accepted or rejected on a claim and why.
Matthew Lannin
Very quick response to claims requests
Very quick response to claims requests
Brian
Such a great company
Such a great company. Can honestly say they are reputable, honor the insurance you pay for and take care of your pets! Highly recommend SPOT.
Joseph Sarno
Seamless
This was such a lovely and positive experience submitting a claim for reimbursement. I hope this continues throughout my time with Spot Pet insurance.
Unhappy Shopper
Claims process is transparent and…
Claims process is transparent and simple to use. Prompt payment.. A world of difference from prior pet insurance policies I have had.
Ronnie Helton
It’s so easy to make a claim
It’s so easy to make a claim. The turn around for reimbursement is fast! Very grateful for having the insurance. We don’t have to worry about getting medical treatments for our German Shepherd
Debi Joanitis
Piece of mind
The piece of mind I get from knowing that money won't be as huge an obstacle is worth the price. Spot pays quickly on claims, and the process is simple.
Eddie Rodriguez
Prompt and easy handling of my claim…
Prompt and easy handling of my claim start to finish. Vet nurse on the phone was very informative and helpful
Carol Weingart
Easy to file a claim
Easy to file a claim. Customer service is great. Save us a lot of vet's bills with two babies.
Kim Graham
Quick response
Quick response. Ease in the claim process.
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