Spot Review
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Reviews 10486 
Kelley F
Having Spot insurance provided us a…
Having Spot insurance provided us a level of comfort in ensuring we provided the best possible care for our Golden Retriever. Spot Insurance exceeded our expectations and will forever maintain a policy with them.
Kyle Schu
I love everything about it thanks so…
I love everything about it thanks so much
Nicole Regan
Worth every penny
A good policy is nothing if the insurance company fights claims or is unclear in any way. I’ve had 100% clarity, defined expectations and absolutely no headaches when claims need to be filed. I’ve recommend spot to friends and family, for their amazing coverage and exceptional service.
Laura
Cover over half of my pet expenses
Cver over half of my pet expenses. Reimbursement is process quickly especially using acch.
Debra R.
Sidney my Lil Girl…Happy Cat
My cat Sidney had surgery for a bladder stone. I submitted my claims to Spot Ins. and they are processing those claims as we speak! Very helpful. I didn’t have preventive. Only Accident snd Illness, but they paid for most of the surgery! Very happy about the results!! I did have to push them to view my case! Very Impressed tho, fast results. 5 stars!!
Erika
Less anxiety, more coverage
Easy to submit a claim. Easy to upload paperwork needed. Very quick turn around for reimbursement. Took some of the anxiety out of going to the vet.
Ellen Eddy
I'm thankful I have Spot Pet Insurance…
I'm thankful I have Spot Pet Insurance as my 5 year old boxer has lymphoma. Because of Spot, I have been able to get her treatment/chemotherapy that I would not have been able to afford on my own. It's easy to submit claims and I have been quickly reimbursed by Spot. It would be great if the annual cap was higher given the current cost of veterinary care.
Maria Grimshaw
Timely
Timely, responsive, and fair. Very pleased with Spot and all that they cover. Jack is my best friend and want only the best for him. Spot helps me do this. Thank you Spot!!
Willie Radu
It was so easy to send a claim for my…
It was so easy to send a claim for my dogs. They are prompt with reimbursements.
Huni Fulgham
Really quick response to claim
Really quick response to claim. It is quite easy to submit a claim. You all could teach human insurance companies a few things!
Admir Ademovic
Good experience
Good experience
RONALD C.
Very easy to use
Very easy to use, and fast payment
Mary Richardson
Great coverage
Great customer service and coverage
Celso Castilho
My dog had an important health…
My dog had an important health condition which required urgent and expensive intervention. Spot evaluation on the reimbursement was quick and straightforward. Very happy with them.
B C
Very happy with Spot Pet Insurance
We've been very happy with Spot Pet Insurance. They have many coverage options at competitive prices. If you need to submit a claim, it's an easy process. If you need customer service, they are very helpful.
Avonte Jackson
Spot insurance made it so easy for me…
Spot insurance made it so easy for me to submit my reimbursement for medical expenses for my doggie. Highly recommend
Sherry Young
Spot Came Through
Using the Spot app made it easy to enter my request for reimbursement. I was very pleased with the speedy review and quickly received a check.
Betty J Fink
Easy to file
My dog needed to go to emergency Vet twice because he ate a dead iguana on the side of the road which can be deadly. Spot Hero was so easy to file a claim with and quick to reimburse
Gayla Fontaine
Easy to send in vet bills
Easy to send in vet bills. Fast payment.
Michael Montalbano
SPOT Insurance
Easy to use, coverage is clear, and great customer service.
Richard
SPOT is very prompt and fair with their claims processing service.
My little cocker spaniel dog suffered a cut on his paw so I took him to my local vet. I got the bill and paid it. I submitted the bill to SPOT Pet Insurance and 5 days later it was paid and SPOT had sent the reimbursement to my bank via direct deposit. Great service and a very fair coverage.
Janice Signor
Easy to file a claim
Easy to file a claim
Tom & Cookie
Spot Pet Insurance has been a lifesaver!
Spot Pet Insurance has been a lifesaver. I've never carried pet insurance before ... but this time I did and when my puppy got sick they were great to work with. Easy to use website for claims submissions and easy to work with their customer service team should a phone call be needed. I look forward to our continued relationship. Thank you Spot!
Miguel Reyes
Great customer service and follow-up!
Great customer service and follow-up!
Cindy
Claim submission is so easy!
Claim submission is so easy and the response time is quick. Highly recommend!
Catherine Ricci
Reviewed our claim and paid our account…
Reviewed our claim and paid our account within a few days
Ann Wilson
Spot is a great pet insurance company!
I am so glad I went with Spot Pet Insurance. In the first month of having the insurance our 7 month old Basset hound had to be spayed and then she accidently ate a needle with thread. She required emergency surgery. Spot was so easy to file a claim and they completed our claim in one week with a reimbursement to our checking account. I highly recommend this company!
Beth Califano
Spot was responsive (quick to respond) - 100% satisfaction!
Spot was responsive (quick to respond), diligent (no delays), and conclusive (made a decision on my claim and I immediately received a check). I highly recommend Spot Pet Insurance! We have had the insurance for several years and this was our first claim so didn't know what to expect but was 100% satisfied!
Snuggles
Clean office
Clean office, very attentive to your questions and great customer service, made my baby comfortable
AZprsn
Outstanding response time
This is the second claim I've submitted, and the turn-around time was outstanding.
Marlaine Sauvage
Thank you for having great pet…
Thank you for having great pet insurance. My Billy is covered well. Payment was sent in a timely manner.
Juan Small
I am highly impressed by Spot Pet…
I am highly impressed by Spot Pet insurance. My giant schnauzer had to have ACL surgery and the process of submitting my claim, required documents, vet information, etc. was easy. When I had questions, their customer reps have all been extremely helpful, professional and all have asked, “How is Charlie doing today?”. My claim and reviewed and approved in two weeks. I highly recommend Spot Pet insurance!
Leonard Petillo
Claims get paid in a timely mannor
Spot pet insurance offers superior service, good customer support and they pay the claims. I highly recommend Spot Pet Insurance
Yvonne
The claim submission process was…simple and prompt.
The claim submission process was simple. Reimbursement was quick. A very positive experience overall.
Felicia Hill
It’s very easy and fast response
It’s very easy and fast response
Valued Customer
Great service, prompt response.
Fast, automated claim filing and response. There's no guessing about coverage, reimbursement, or status, information is clearly presented and accessible.
Frances Vazquez
Very easy to use
Very easy to use, great prices.
John S
I submitted my claim and you quickly…
I submitted my claim and you quickly responded. And resolved it within a week. Thank you so much! It was great greatly appreciate.
Cristina Rodriguez
Filing Claim with Ease
My pup had an emergency visit which was very much an unexpected event. Luckily, I had Spot Insurance to help. I went on the website, downloaded the needed documentation and then waited for a response, which took about 2 weeks. My claim was accepted with ease. Within 10-15 days, a check arrived. Spot gives me peace of mind knowing my pups are covered. Thank you for making things simple!
Sheryl West Fritz
Both of my cats got an upper…
Both of my cats got an upper respiratory infection at the same time. One was so sick that he had to stay at the VET for a week. SPOT could not have made it easier to submit their claims. I snapped photos of the bills, answered a couple of questions and 2 days later, the money was in my account. YAY!!
David
The company came through in a timely…
The company came through in a timely fashion although documentation had to be resubmitted. But they were compassionate during a hard time.
Viktoriia Derevliuk
Great insurance company ♥️Thank you for…
Great insurance company ♥️Thank you for your fast service ☀️
Colleen Shashura Babinski
Very easy to work with and my claim was…
Very easy to work with and my claim was processed and paid very quickly.
Gil Carvalho
Very clear and straightforward claim process
Very clear and straightforward claim process. No unpleasant surprises regarding policy coverage when the time comes to file a claim. Happy for having switched from previous provider.
Anthony Piazza
Excellent service and timely…
Excellent service and timely reimbursement’s.
Guy K
Good Insurer
Easy company to work with. Fair prices, simple claims.
Linda Strawn
Very easy to submit claim and very…
Very easy to submit claim and very quick reimbursement.
Carlie
Quick response and even quicker…
Quick response and even quicker reimbursement.
Sylvia Fung
The claiming process is fast and easy
The claiming process is fast and easy. Completed in last than a week. Highly recommended service.
Margie
Swift review of claims and…
Swift review of claims and reimbursements. App is also easy to use.
Elisha Tanikonda
Prompt claims resolutions!
Prompt claims resolutions!
Nancy
Easy to upload medical records and…
Easy to upload medical records and bills. Fast review and payment
Arecia Hester
Responsive
Response was quick which put me at ease.
Mary Mosher
Speedy Service
It’s easy to navigate Spot’s website and to submit a claim. I appreciate the speedy email communications and reimbursements for my dog’s claims. I would highly recommend this company.
Becki Cervante
Very satisfied
Very satisfied. Highly recommended.
James Ellis
Fast response and no problems.
Fast response and no problems.
Cornelius Harrison
Fast responseGREAT
Fast response
Theresa Peloquin
SPOT to the rescue!
When our fur baby unexpectedly started whining and refusing to walk, we thought she had broken her legs or hip after slipping like “Bambi on ice” we ended up taking her to a nearby emergency vet at 4am. Spot paid out the claim in about a week.
randee Osgood
Quickly processed
They processed my claim quickly and it really helped to pay the bill.
Debbie Martin
Reps are very helpful
Reps are very helpful Website easy to use for claims
Carly Ashby
Reimbursement was quick
Reimbursement was quick
Barbara Jill Marquart
Always great customer service
Always great customer service
AK
Quick, easy, and predictable
Very easy to file and quick outcome exactly as predicted based on deductible and percentage once met deductible. No messing around and coverage exactly as stated.
Boobie Fortenberry
The apps says 2-3 business days for…
The apps says 2-3 business days for claim to be direct deposited. I sent mine in two weeks ago and still haven’t received any funds.
EDWARD
The claims process was easy and…
The claims process was easy and straight forward
Debbi
I have NEVER…
I have NEVER had any sort of insurance respond and act as fast as Spotpet did. They did exactly what the policy said it would do and we are ALL happy. In fact I’ve already recommended them to a friend with a new puppy. Thank you Spotpet!!! , Lucy’s mom
Customer
It's nice to find a pet insurance that…
It's nice to find a pet insurance that covers some wellness, most are just catastrophic coverage.
jeff
spot did exactly what they told me they…
spot did exactly what they told me they would do. i am extremely happy that i got my pet insurance through them.
Mary
No problems submitting claims and…
No problems submitting claims and getting refund. Good coverage
Phil Dunn
The automatic claims process was easy…
The automatic claims process was easy and quick. Uploaded all that was asked for and got the money in my account within a few days.
Jessica Collins
I should have signed up years ago❤️
I appreciate how personal the team at SPOT really is. When I had to say goodbye to my soul dog, they didnt just send a letter. They called. And to me, thats huge. Because the voicemail that was left, sounded like it came from a best friend. It was sincere and showed me that they actually care. I may have cried through the whole thing but only because it really touched my heart. Just like Kiara has to so many people. Thanks guys. I recommend you all the time!
Bruce Hotaling
Everything was very easy to file and we…
Everything was very easy to file and we got a nice quick reimbursement for our baby girl who is dealing with cancer now.
Kasie Mcpherson
Spot insurance phone staff is always…
Spot insurance phone staff is always very helpful and kind. Wonderful insurance claim. I’ve been with them for a little over two years and I’m very pleased!
Jennifer Smith
Great Company easy to work with
Easy to work with pay out right away
Brian D
A+ They have been fair and responsive
They have been fair and responisve. I had one claim and they reimbursed me a fair part and the teeth cleaning I had done for Odie had a 150 dollar allowance for Teeth cleaning when I added the Platinum rider. SO yeah. Spot pet insurance is legit and they are a great company to deal with. I hope I will never need them for major diseases/illnesses but if I do, I am glad I chose this company! Thanks, Brian and Odie.
Melissa Bourque
Great!
Great! Very easy to submit claims!
Paul Mount II
The submission of the claim was… excellent
The submission of the claim was seamless. The response was quick, and the payment was as expected.
Estrella Roque
Excellent company
Excellent company, I will recommend it for everyone, thanks
Joe Deggendorf
I'm glad I got my insurance through Spot
I'm glad I got insurance through Spot. Something I hoped I wouldn't need to use but when I did it sure helped and filling a claim was quick and easy with a fast response from Spot team.
KATHERINE ROBINSON
Great service
Great service, fast claim response
Jessica C.
Clam paid fast
I cannot get over how quickly they paid my claim. Less than a week to make a decision! When you already have to deal with the trauma of an emergency admit, knowing you have reliable instance just alleviates some of that stress.
Liz J
Spot makes filing claims simple and…
Spot makes filing claims simple and they respond quickly!
Maria Mendez
Perfect experience
Perfect experience, easy and fair! 👍👌
RFC
First time to file a claim and it went…
First time to file a claim and it went very smoothly. We made a phone call and then filed on-line. Gives peace of mind that we have our much-loved little dog covered for accidental and special needs.
Anne Mallett
Very supportive
Very supportive, informative, easy to process claims, and receive expedient payouts. Highly recommended.
Kevin Crew
Easy claim to submit, no hassles, and a quick resolution.
The claim was really easy to submit. They checked with our vet on medical history without having to intervene and we were paid out our claim in a matter of days!
Nate Slattery
They’re an amazing company
They’re an amazing company, my dogs are always well taken care of the only improvement as I wish they had more partnerships with vet clinics so that way you could just pay what you owe or they could just pay the vet directly and not add more steps. Outside of that, though they’re amazing.
Diane K.
Great company!
Have used Spot for a number of years. Great company to work with. Quick, easy service. When I had to say goodbye to one of my dogs, we received condolences from one of their representatives and sent a card. That in itself shows they're just not an 'insurance' company, but one with heart.
Nicole Maltese
Very helpful!
I’ve had to file two separate claims for emergency vet visits for my dog Maisy and it was very easy and painless to get the reimbursement from Spot. Definitely worth having for insurance because I would have paid a lot of money out of pocket if I didn’t have them for those two visits. Even if you think you you’ll never use it, trust me, you will. And you’ll be grateful you had Spot to help you with the bill.
Joey Brown
Glad We Have Spot
Spot has been so easy and accommodating. The people I have spoken with have been very helpful with helping understand the process. Our dog had a lot of issues close together and I’m super glad we had Spot to help out financially.
Roger Deshaies
Great service and support
Information is easy to locate. Filing a claim is simple and straightforward. Processing of claims is fast. An excellent resource, highly recommended
Don Bennett
Quick resolution to my case.
Quick resolution to my case.
Karen Long
Claims processing is timely.
Claims processing is timely.
Alecia Carver
When we got 2 new dogs last year
When we got 2 new dogs last year, we decided to get pet insurance from Spot Pet and chose Platinum preventitive option and insurance for illness and accidents. I thought the premium was affordable and so far, this company is so fast in processing claims even when they need more info or records from my vet and they contact my vet for that and turnaround is fast. I've used 3 different companies now over the years for pet insurance and this one thus far, I can recommend.
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