Spot Review
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They reviewed my case and properly reimbursement me, however, raised my rates.
Claim was processed so quickly. Thank you.
Excellent company. It does what it says and the app really works.
Spot is easy to use, easy to navigate website. Very affordable and reliable. I can’t do without it. !!!!
Get a little frustrated we have to keep sending records they have from years ago over and over. They HAVE THEM! Why do we have to keep giving you old information over and over and over again??????
The turnaround time on claims payments is excellent.
Immediate response
Easy process and very helpful!
I have a sense of relief knowing my pet has insurance for his overall well being. Claims are easy and quick. Prompt service. Several insurance options to fit your budget.
Claims get approved so fast and the app is so easy to use. Im very happy with this company!
So far this has been the best Pet Plan I have ever used. The claims are processed very fast. Love it.
Amazing experience and the claim process is
Service, claims and pricing are great. I recommend for any pet owner.
We are so happy to have Spot it is so amazing to get most of your money back on vet bills!!
Submitting claims on the app are easy and seamless. Reimbursements are issued in a timely manner.
Very pleased with the turn around time on my claims
Easy, quick reimbursement process without a fight! So happy I got Spot!
Great company! Easy to file claims and short review times. Thank you!
Spot is a great pet insurance for my cat. Good service and prompt refund. Thank you
It's a shame I can only get one annual checkup reimbursement for my adopted dog. I'm still paying some for that checkup. But, I even on social security, will take Topie in twice a year to see the vet. I will just have to pay the entire bill for second checkup for him.
It is simple and easy to submit claims and I love that Spot Insurance will be there through the life of my pet with no age limits.
Fast and easy process
First time submitting a claim, didn’t know what to expect but was able to get my vet bill reimbursed.
I’m so satisfied with Spot pet insurance. It’s nice to know that my pets can get the care they need and Spot pays so quickly. I’ve had 2 claims and no problems. I would recommend them to anyone that needs insurance. 10 stars
Easy claim process and quick reimbursement. Instructions were clear on what was needed to file a claim. Pleasantly surprised as I’ve had issues with reimbursements from previous companies. Very happy and satisfied with them!
They are so easy to use and reimburse you with no troubles whatsoever!!!!
Amazing customer support, reimbursement so quickly, in less than a week everything was processed and reimbursed. Love it
I have had to file a claim twice now and I can’t believe how easy it is! Once they have all the needed information they process the claim within a week! I recommend Spot to every pet owner.
Lovely people - customer service
Super easy to submit a claim and I got an email it had been processed five days later.
SPOT has been great with providing our family pets a great insurance to help with their healthcare needs.
Quick response
Easy to file claims and fast response.
I highly recommend Spot Pet Insurance! They make it easy to file a claim through their app and quickly reimburse you.
Paid my vet fees as agreed to fast, simple and effortlessly. I would recommend Spot Insurance to anyone with a puppy they love--Thank you Spot!!!
Great Customer service and the speedy turn around claim reimbursement is awesome. I was reimbursed within 3 days. I have a background in HR and man oh man I've never seen consistency like this ever. Thank you for helping me take care of my furrbies.
Quick and easy reimbursement
Spot makes it easy to file a claim and they're fast in processing it.
The online claim submittal was easy, and they communicated quickly about the status. Start to finish was less than a week!
Claims are processed very quickly.
The claim process is quick and easy. I feel that Spot always has mine and Ghost interests in mind. I feel comfortable knowing that Ghost is always taken care of.
Easy to use and fast repayments.
I've been going through a difficult process with my pet, exams, diagnoses, recovery processes, and with SPOT I've had some relief, because they have covered 80% of all my expenses. I will continue with SPOT and I recommend this insurance.
They responded very fast.
Excellent and convenient 🥰
It’s so easy to file a claim on their website and so quick for turn around of payment. I have been with them for years and have a total of 2 claims. Very pleased!!!
Claim and Reimbursement done in less than 4 days.
Quick processing with no back and forth questioning of the claim.
All claims have been reviewed promptly!
I absolutely love the peace of mind knowing there is reimbursement for the medical bills of our pets. Its a bit pricey. Especially if i dont use every month. $95/mo. I keep my dogs healthy and age and breed are the only issues i take them to vet.
Great coverage
Great service. Easy to submit claims Never had pet insurance before. I am 100% satisfied with Spot.
Ease of use! Response time. Thank you. I can take my German Shepard to the vet any time and be more focused on her, the care and not the bill.
Having SPOT PET INSURANCE for my two dogs Peanut and Pepper, I could not ask for anything more from so wonderful and helpful staff always ready to answer questions and helping me understand the process with a helpful attitude means much to me. I appreciate SPOT PET INSURANCE for all my family loved ones needs (Peanut and Pepper). Thank you Monica
Fast response to claims, great explanation of benefit.
I have insured my Boxer Mix with Spot for several years. They cover both routine and accidents with my policy. Reimbursement is prompt and reasonable. My dog recently had a knee injury requiring surgery. I couldn't be more satisfied.
Thank you for being so prompt with the claims. I haven’t had a bad experience yet.
Easy app! easy to follow your app not alot of things to choose from
Spot’s claim process: Quick, easy, and fair.
This was my first experience with SPOT and it is very easy to use. Even if you have questions, you can call them and they were very patient answering my questions and supporting me.
I am glad I chose this insurance for Buffy. They are always fast to process the claims and mail out the checks. I am really impressed and do not think any other company could do better. I am really, really impressed with the amount they allow on the claims. Once again, I am so glad I have SPOT Pet Insurance. A great investment!
Spot claiming process is easy and fast!! I'm glad I choose spot! People who cares about your pet!
You have been helpful anytime I have contacted you. You are also quick on the claim I did on Dutchess surgery.
Timely review of claims. Fairness in claim calculation i.e. reimbursement
Easy to file a claim and payment was quick. They lived up to all the reviews I read before buying policy. If your pet is part of the family you want the best. Thank You Spot.
Submitting claims and receiving payment from Spot is easy, efficient, and quick. Wish I had started using Spot a long time ago!
It is easy to submit claims. If I have a question, Someone was able to answer it.
So easy during a super stressful time. My dog is a pure breed which means lots of unknowns. This year was the unknown year of injuries & surgeries & Spot was amazing. My only regret was not doing this before but honestly this is the first time we needed such big stuff in 6 years. Insurance is definitely a must and Spot made it all so easy and affordable and no stress. Submit bill & wait & then reimbursement. Thanks Spot!
Ease of submitting a claim. Quick payment turn around
Quick settlement of claim!
The whole process was quick and easy. I filed my claim quickly and just had to submit my bill from the vet and it was done. They reviewed the claim and approved it within a few days . I couldn't have been happier. Thank you SPOT.
Spot provides fast claim service and the process is easy.
Easy claim process and quick benefit results. The insurance covered my pet illness and I was quite pleased when I saw my statement. I will be a customer as long as I have pets!
The annual limit is too low. Im unable to get my full reimbursement for my dogs surgery. :( but they do a great job completing claims in a timely manner.
Simple to submit claim and payment made really quickly. Thank you!
First time using my pets insurance. I left another pet insurance company and went with Spot. I had my dog in for some vaccinations an and her annual exam. I went online and submitted my receipt. They reimbursed $150 towards her bill. So far Spot has been great.
Great turn around time! Thanks Spot Pet Insurance!!!
Easy claim submission on the app, prompt reimbursement through direct deposit. Quick and easy
Spot insurance company is on time, it processed my in the minimum amount of time couldn’t believe how quick my deposit was in my account. Thanks Spot!
Everything I’ve had is clear, dealt with quickly, and no surprises. They covered my cats tooth extractions and really saved me so I wasn’t looking at a multi thousand dollar bill.
SPOT mobile app makes it very easy to file claims, user friendly and the response time is great. This is my first experience with pet insurance and I’m so glad that I choose SPOT .
I have had a good experience with Spot. I looked at a lot of pet insurance plans before picking them. I have had no problems with the insurance itself, but I've had some difficulty getting records to them on line. I'm partly to blame for that as I'm not computer literate and have trouble uploading records from one placs to another. But, once done everything went well and quickly. One comment on the uploads, they ask for the records and invoices separately and mine were more easily(for me) sent together so I sent them together to both sites. No problems there and the claim has been paid. They will also get records from your Vet if you no longer have them and that is a big help. I'm getting a new pup soon and will be in touch with Spot to add her to the policy. They don't have a place on the website to drop a pet from the policy, they require a call, but that went easily and they even refunded the premium I paid after my companion died. I really believe they try to make things easy, but wish they had a fax line for receiving invoices and records.
We had a very seamless process, I went online filed my claim, went online 3 days later and realized the claim was complete and funds were direct deposited into our account.
Spot Team, Very seamless process to file a claim. Thank you to the team for the expediting the claim for our Puppy 🐶 Santos Family
I just want to thank you for your quick action on my claims. The money was in my account before I knew it. I just added my second dog to my policy and now I don't have to worry about either of them. I have a great veterinarian and a way not to worry about the cost instead of my dogs health
I've been with Spot Pet Insurance for over a year now, and I must say, they've been absolutely brilliant. What truly sets them apart is their customer service — the representative I spoke to was remarkably helpful and explained the process of submitting an estimate and a claim with such clarity, even my dog might have managed it. Their mobile app is delightfully straightforward, which is a rare treat these days. Claims are processed promptly, and I’ve yet to encounter a single hiccup. All in all, I can say, with only a hint of resentment, that my dog's insurance is far superior to my own.
Easy and speedy process
So glad we signed up for Spot Pet Insurance when we got our new pup in 2023. Doc Holiday required a bone-spur removal from his elbow and Spot Pet Insurance processed the claim within 5 days of submission. They even contacted the vet for the chart notes! It's easy to sign up and they have several options to make the pet insurance affordable. 2023 & 2024 premiums have been recouped just by this one surgery!
I’m extremely happy with spot! Their customer service is A1 and am glad I signed our dog Marlee up for the coverage.
Pet insurance is something you hope you never have to use, but after not having it and dealing with an emergency, we did our research and got Spot. And of course a year later, our pup ingested a cat toy and spent the night in the emergency vet. Emergencies are always stressful, but submitting our claim was so easy! And now reimbursement is on its way!
It was easy to submit my claim and I received a check quickly.
No hassle, claims paid fast and coverage is good.
Claims are processed quickly and are very easy to make!
Spot pet insurance has saved us so much money! They are quick to review your claim and to get you your money back!
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