Spot Review
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Reviews 8061 
Lisa
They reviewed my case and properly…
They reviewed my case and properly reimbursement me, however, raised my rates.
Rosemary Ryan
Claim was processed so quickly
Claim was processed so quickly. Thank you.
Mariana Kotscho
Excellent company
Excellent company. It does what it says and the app really works.
Elizabeth Dodge
Spot is easy to use
Spot is easy to use, easy to navigate website. Very affordable and reliable. I can’t do without it. !!!!
Sammie
Repetitive information OVER AND OVER
Get a little frustrated we have to keep sending records they have from years ago over and over. They HAVE THEM! Why do we have to keep giving you old information over and over and over again??????
B Martin
The turnaround time on claims payments…
The turnaround time on claims payments is excellent.
Merle Figueroa
Immediate response
Immediate response
John Tyler Wilkinson
Easy process and very helpful!
Easy process and very helpful!
Agi Stolp
Prompt service
I have a sense of relief knowing my pet has insurance for his overall well being. Claims are easy and quick. Prompt service. Several insurance options to fit your budget.
Natalia K
Claims get approved so fast and the app…
Claims get approved so fast and the app is so easy to use. Im very happy with this company!
Wongno51
Great Pet Insurance Company
So far this has been the best Pet Plan I have ever used. The claims are processed very fast. Love it.
trung tu
Amazing experience and the claim process is definitely awesome
Amazing experience and the claim process is
Julie Manchester
Service
Service, claims and pricing are great. I recommend for any pet owner.
Renatta
We are so happy to have Spot it is so…
We are so happy to have Spot it is so amazing to get most of your money back on vet bills!!
Gigi
Easy claims submissions!
Submitting claims on the app are easy and seamless. Reimbursements are issued in a timely manner.
Sonya Fryrear
Very pleased with the turn around time…
Very pleased with the turn around time on my claims
Jessica Beck
Highly Recommend!
Easy, quick reimbursement process without a fight! So happy I got Spot!
Tara
Great company
Great company! Easy to file claims and short review times. Thank you!
Kam Ou
Spot is a great pet insurance for my…
Spot is a great pet insurance for my cat. Good service and prompt refund. Thank you
Kerry Riggs
It's a shame I can only get one annual…
It's a shame I can only get one annual checkup reimbursement for my adopted dog. I'm still paying some for that checkup. But, I even on social security, will take Topie in twice a year to see the vet. I will just have to pay the entire bill for second checkup for him.
Jennifer Perini
It is simple and easy to submit claims…
It is simple and easy to submit claims and I love that Spot Insurance will be there through the life of my pet with no age limits.
Jessica Fernandez
Fast and easy process
Fast and easy process
joy
First time
First time submitting a claim, didn’t know what to expect but was able to get my vet bill reimbursed.
Char Younggren
Satisfied Customer
I’m so satisfied with Spot pet insurance. It’s nice to know that my pets can get the care they need and Spot pays so quickly. I’ve had 2 claims and no problems. I would recommend them to anyone that needs insurance. 10 stars
Alison
Easy claim process and quick…
Easy claim process and quick reimbursement. Instructions were clear on what was needed to file a claim. Pleasantly surprised as I’ve had issues with reimbursements from previous companies. Very happy and satisfied with them!
Leonard Ford
Amazing, they actually pay claims!
They are so easy to use and reimburse you with no troubles whatsoever!!!!
Melli Vargas
Amazing customer support
Amazing customer support, reimbursement so quickly, in less than a week everything was processed and reimbursed. Love it
Christina Baker
I have had to file a claim twice now…
I have had to file a claim twice now and I can’t believe how easy it is! Once they have all the needed information they process the claim within a week! I recommend Spot to every pet owner.
Laura
Lovely people
Lovely people - customer service
Morgan Smith
Super easy to submit a claim and I got…
Super easy to submit a claim and I got an email it had been processed five days later.
Tina
SPOT has been great with providing our…
SPOT has been great with providing our family pets a great insurance to help with their healthcare needs.
Maria Diaz
Quick response
Quick response
Denise F
Easy to file claims and fast response.
Easy to file claims and fast response.
Anonymous
Great Pet Insurance
I highly recommend Spot Pet Insurance! They make it easy to file a claim through their app and quickly reimburse you.
Richard Klages
Paid my vet fees as agreed to fast
Paid my vet fees as agreed to fast, simple and effortlessly. I would recommend Spot Insurance to anyone with a puppy they love--Thank you Spot!!!
Ma Xiong
Great Customer service and the speedy…
Great Customer service and the speedy turn around claim reimbursement is awesome. I was reimbursed within 3 days. I have a background in HR and man oh man I've never seen consistency like this ever. Thank you for helping me take care of my furrbies.
Jasmine
Quick and easy reimbursement
Quick and easy reimbursement
Eileen
Easy to work with
Spot makes it easy to file a claim and they're fast in processing it.
Natalie W.
Quick and easy claim process
The online claim submittal was easy, and they communicated quickly about the status. Start to finish was less than a week!
Georgia Herbst
Claims are processed very quickly.
Claims are processed very quickly.
Clayton Holler
Easy claim process and very quick
The claim process is quick and easy. I feel that Spot always has mine and Ghost interests in mind. I feel comfortable knowing that Ghost is always taken care of.
Shawn Norris
Easy to use and fast repayments.
Easy to use and fast repayments.
Cesar Beltran
Best insurance
I've been going through a difficult process with my pet, exams, diagnoses, recovery processes, and with SPOT I've had some relief, because they have covered 80% of all my expenses. I will continue with SPOT and I recommend this insurance.
Carolina Holston
They responded very fast.
They responded very fast.
Anisley Martinez
Excellent and convenient 🥰
Excellent and convenient 🥰
Anton S
It’s so easy to file a claim on their…
It’s so easy to file a claim on their website and so quick for turn around of payment. I have been with them for years and have a total of 2 claims. Very pleased!!!
Joseph Jimenez
Fast
Claim and Reimbursement done in less than 4 days.
Jim
Quick processing with no back and forth…
Quick processing with no back and forth questioning of the claim.
Maria Gork
All claims have been reviewed promptly!
All claims have been reviewed promptly!
Armyvet
peace of mind
I absolutely love the peace of mind knowing there is reimbursement for the medical bills of our pets. Its a bit pricey. Especially if i dont use every month. $95/mo. I keep my dogs healthy and age and breed are the only issues i take them to vet.
Joshua Decker
Easy to process claims
Great coverage
Janet Hansen
Great service
Great service. Easy to submit claims Never had pet insurance before. I am 100% satisfied with Spot.
Erin Filo
Ease of use
Ease of use! Response time. Thank you. I can take my German Shepard to the vet any time and be more focused on her, the care and not the bill.
Monica Newsom
Having SPOT PET INSURANCE for my two…family loved ones Peanut and Pepper.
Having SPOT PET INSURANCE for my two dogs Peanut and Pepper, I could not ask for anything more from so wonderful and helpful staff always ready to answer questions and helping me understand the process with a helpful attitude means much to me. I appreciate SPOT PET INSURANCE for all my family loved ones needs (Peanut and Pepper). Thank you Monica
Kathy Ann
Fast response to claims
Fast response to claims, great explanation of benefit.
Steven Spak
I have insured my Boxer Mix with Spot…
I have insured my Boxer Mix with Spot for several years. They cover both routine and accidents with my policy. Reimbursement is prompt and reasonable. My dog recently had a knee injury requiring surgery. I couldn't be more satisfied.
karla perez
Thank you for being so prompt with the…
Thank you for being so prompt with the claims. I haven’t had a bad experience yet.
Karla
spot
Easy app! easy to follow your app not alot of things to choose from
Tom Di Iaconi
Spot’s claim process
Spot’s claim process: Quick, easy, and fair.
Alma Barrientos Angeles
Great experience!
This was my first experience with SPOT and it is very easy to use. Even if you have questions, you can call them and they were very patient answering my questions and supporting me.
Helen
I am glad I chose this insurance for…
I am glad I chose this insurance for Buffy. They are always fast to process the claims and mail out the checks. I am really impressed and do not think any other company could do better. I am really, really impressed with the amount they allow on the claims. Once again, I am so glad I have SPOT Pet Insurance. A great investment!
Min Yu
Fast response!!
Spot claiming process is easy and fast!! I'm glad I choose spot! People who cares about your pet!
Georgia Everette
You have been helpful anytime I have…
You have been helpful anytime I have contacted you. You are also quick on the claim I did on Dutchess surgery.
Linda Rodriguez
Timely review of claims
Timely review of claims. Fairness in claim calculation i.e. reimbursement
Robin Buckley
Easy to file a claim and payment was…
Easy to file a claim and payment was quick. They lived up to all the reviews I read before buying policy. If your pet is part of the family you want the best. Thank You Spot.
Kathy Dearmas
Very Satisfied
Submitting claims and receiving payment from Spot is easy, efficient, and quick. Wish I had started using Spot a long time ago!
Julie Baker
It is easy to submit claims
It is easy to submit claims. If I have a question, Someone was able to answer it.
Noelle
So easy during a super stressful time
So easy during a super stressful time. My dog is a pure breed which means lots of unknowns. This year was the unknown year of injuries & surgeries & Spot was amazing. My only regret was not doing this before but honestly this is the first time we needed such big stuff in 6 years. Insurance is definitely a must and Spot made it all so easy and affordable and no stress. Submit bill & wait & then reimbursement. Thanks Spot!
Constance Wade
Ease of submitting a claim
Ease of submitting a claim. Quick payment turn around
Jennifer Sheets
Quick settlement of claim!
Quick settlement of claim!
William Walker
The whole process was quick and easy
The whole process was quick and easy. I filed my claim quickly and just had to submit my bill from the vet and it was done. They reviewed the claim and approved it within a few days . I couldn't have been happier. Thank you SPOT.
Julie Shelp
Spot provides fast claim service and…
Spot provides fast claim service and the process is easy.
Susie D
If you have a pet you need this…
Easy claim process and quick benefit results. The insurance covered my pet illness and I was quite pleased when I saw my statement. I will be a customer as long as I have pets!
Beth K
The annual limit is too low
The annual limit is too low. Im unable to get my full reimbursement for my dogs surgery. :( but they do a great job completing claims in a timely manner.
Sunie Ver Duft
Simple to submit claim and payment made…
Simple to submit claim and payment made really quickly. Thank you!
Jennifer G
First time using my pets insurance
First time using my pets insurance. I left another pet insurance company and went with Spot. I had my dog in for some vaccinations an and her annual exam. I went online and submitted my receipt. They reimbursed $150 towards her bill. So far Spot has been great.
SheilaSparling
Great turn around time
Great turn around time! Thanks Spot Pet Insurance!!!
Bret
Easy claim submission on the app
Easy claim submission on the app, prompt reimbursement through direct deposit. Quick and easy
Lynette Harrell
Spot insurance company is on time
Spot insurance company is on time, it processed my in the minimum amount of time couldn’t believe how quick my deposit was in my account. Thanks Spot!
Eric
Quick claims and easy to understand options
Everything I’ve had is clear, dealt with quickly, and no surprises. They covered my cats tooth extractions and really saved me so I wasn’t looking at a multi thousand dollar bill.
Rosie
SPOT mobile app makes it very easy to…
SPOT mobile app makes it very easy to file claims, user friendly and the response time is great. This is my first experience with pet insurance and I’m so glad that I choose SPOT .
William Somers
I have had a good experience with Spot
I have had a good experience with Spot. I looked at a lot of pet insurance plans before picking them. I have had no problems with the insurance itself, but I've had some difficulty getting records to them on line. I'm partly to blame for that as I'm not computer literate and have trouble uploading records from one placs to another. But, once done everything went well and quickly. One comment on the uploads, they ask for the records and invoices separately and mine were more easily(for me) sent together so I sent them together to both sites. No problems there and the claim has been paid. They will also get records from your Vet if you no longer have them and that is a big help. I'm getting a new pup soon and will be in touch with Spot to add her to the policy. They don't have a place on the website to drop a pet from the policy, they require a call, but that went easily and they even refunded the premium I paid after my companion died. I really believe they try to make things easy, but wish they had a fax line for receiving invoices and records.
Kitty Penaranda
We had a very seamless process
We had a very seamless process, I went online filed my claim, went online 3 days later and realized the claim was complete and funds were direct deposited into our account.
customer
Spot Team,
Spot Team, Very seamless process to file a claim. Thank you to the team for the expediting the claim for our Puppy 🐶 Santos Family
Janet
I just want to thank you for your quick…
I just want to thank you for your quick action on my claims. The money was in my account before I knew it. I just added my second dog to my policy and now I don't have to worry about either of them. I have a great veterinarian and a way not to worry about the cost instead of my dogs health
customer
A Spot-On Experience: My Dog's Insurance Outshines My Own
I've been with Spot Pet Insurance for over a year now, and I must say, they've been absolutely brilliant. What truly sets them apart is their customer service — the representative I spoke to was remarkably helpful and explained the process of submitting an estimate and a claim with such clarity, even my dog might have managed it. Their mobile app is delightfully straightforward, which is a rare treat these days. Claims are processed promptly, and I’ve yet to encounter a single hiccup. All in all, I can say, with only a hint of resentment, that my dog's insurance is far superior to my own.
Simone Sutherland
Easy and speedy process
Easy and speedy process
Doc Holiday's Pippa
So glad we signed up for Spot Pet…
So glad we signed up for Spot Pet Insurance when we got our new pup in 2023. Doc Holiday required a bone-spur removal from his elbow and Spot Pet Insurance processed the claim within 5 days of submission. They even contacted the vet for the chart notes! It's easy to sign up and they have several options to make the pet insurance affordable. 2023 & 2024 premiums have been recouped just by this one surgery!
PHILLIP Pari
I’m extremely happy with spot
I’m extremely happy with spot! Their customer service is A1 and am glad I signed our dog Marlee up for the coverage.
Jenny Kimsey
So easy
Pet insurance is something you hope you never have to use, but after not having it and dealing with an emergency, we did our research and got Spot. And of course a year later, our pup ingested a cat toy and spent the night in the emergency vet. Emergencies are always stressful, but submitting our claim was so easy! And now reimbursement is on its way!
Amber Sanderson
It was easy to submit my claim and I…
It was easy to submit my claim and I received a check quickly.
Katie
No hassle
No hassle, claims paid fast and coverage is good.
Ellie
Prompt, easy
Claims are processed quickly and are very easy to make!
Alissa Provencher
Definitely recommend!!
Spot pet insurance has saved us so much money! They are quick to review your claim and to get you your money back!
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