Pawp Review
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Reviews 1087 
Lori Troup
Easy to chat with a vet tech about my…
Easy to chat with a vet tech about my dog’s issue. I was able to schedule an appointment with a vet after we were finished.
Carla A
Great for multiple pet home
Even if you don’t use the Emergency fund, it’s nice to have a communication line with a vet whenever you need to, and get proper advice on wether your pet issue needs further attention or not.
Marie Topper
The vets are knowledgeable
The vets are knowledgeable. They have a lot of ideas on how to resolve your dilemmas.
Gab Espiritu
Fabulosity
Seriously, the Pawp team and their advisors are fantastic. They've always been so helpful with any questions I've had. It's really comforting to know they care about our furry friends. Plus, they always give such clear and useful information. It's great to have a service that's so reliable and friendly.
Tim Knapp
Best app EVER
Completely through; asks a lot of questions chatting with the vet; knowledgeable and helpful. I will be recommending to all of my friends and family to get Pawp! You guys are the best!!!
Debi Wright
So far it's good
So far it's good. Of course, im still waiting for them to contact me and let me knw when a licensed vet has time to tell me what prescriptions my cats need, so we shall see.......
Linda Jeffries
The tech assistant was amazing took her…
The tech assistant was amazing took her time and answered all my questions
Amy Wilson
When my fur baby Lil Mama Got sick I…
When my fur baby Lil Mama Got sick I was extremely worried but I was helped right away with no waiting time at all and got to speak to the vet tech. Who is very very helpful. And knowledgeable. I was very thankful.
Sandra J
Great!!!
Love the updates,plan of care,speaking to a vet..very thorough .
Brenda Mazzera
Great advice and easy to understand and…
Great advice and easy to understand and talk too.
Laura Brehmer
Excellent responses
Excellent responses
Joseph lopez
Helpful
I always come to them first for advice before I spend money I don’t have
Pam Patton
Helpful advice and reassuring to bad…
Helpful advice and reassuring to bad can't do a video call and they can't prescribe medication
FLORENCE C HENRY
Time to Get Vet Help
The veterinarian was knowledgeable and thorough. She showed me what to look for in caring for my dog. Tips on finding over the counter remedies to keep my dog healthy. I did not have to wait long for a doctor to address my dogs issues.
NA
Saved Money on ER visit
I had looked up reviews on Pawp before I installed it, and there were mixed reviews, but I got it just in case I ever needed guidance between taking my dog to the vet or the ER. It really came in handy only a month after I got it. Something that looked serious, but questionable appeared on my dog, and the tele vet was able to determine that it could wait for a next day vet visit, and she was right! I'm sure it saved me so much money vs if I had gone straight to an Emergency one, considering it was after hours and most vets were full for next day visits.
Ima Maia
EXCELLENT customer service!
My experience with Tabitha was awesome 👍🏻 I pretty much knew what she would say, but I am just traumatized by how my kitty boy's sister died in 2024 and needed to get another opinion. I'm glad that Pawp will soon be offering prescription services too!
Richard Kuehne
My experience with PAWP
I have used this through my Walmart plus account and have also use the 24 seven vet tech on call and the paid vet visit and I have nothing but great things to say these people are courteous and kind and my virtual vet visit that is paid was one of the best visits I have ever had whether it was for my dog or even myself I highly recommend PAWP
Elizabeth
Really happy with service!
Just sign up and already have learned so much! Had a great and informative video call with a professional vet, and I didn’t feel rushed and she really took her time to look at my pup and explain what I needed to know! I’m so happy I signed up or Pawp! Excited to keep using it as well!
Sheilla Boyd
was given good advice on what to do…
was given good advice on what to do with my dog when she wasn't feeling good
Joanne
What an awesome experience to be able…
What an awesome experience to be able to talk to a vet in the middle of the night to relieve our worry about our baby dog. The doctor was awesome and really helped tremendously and we are thankful for her.
Holdon Wright
Wonderful helper
Very helpful thought falling was willing to go out of her way to help me
Customera
Two paws up
Quick, convenient, personable, and knowledgeable
Patti
Excellent vet advice but could not prescribe meds. …
The vet who responded to my online appointment was very kind and suggested a plan I could follow to help my pup feel better but could not prescribe meds because Vermont is not on the list where they can. This was never explained to me when I signed up, so be careful and do your due diligence.
Sara Hutchinson
Eases anxiety 24/7
Eases anxiety 24/7
Chadana Gray
Maria provided great information on how…
Maria provided great information on how to assist my dog in an emergency situation. Thank you Maria!
TPM
The vet was very caring and kind
The vet was very caring and kind. She made me feel at ease.
Chrissy
fast easy free with my Walmart membership and sound guidance
It's 3 am and I have an emergency with a cat. Never used this before tonight, took only a few minutes to add the cat on to my account and a few minutes more before I was speaking with the vet who gave me sound information and guidance and I didn't have to pay a dime all because I have a Walmart membership. I didn't know it came along with it and came upon that information by happenstance last year. This is definitely something I'm going to use often as I have 10 animals and it's always something.
Michelle Graham
Everything needed to confidently aid you in helping your baby.
The veterinarian was very helpful thorough informative and took her time. Offer insight into what needed to be done and what to watch for. I really needed this and so did Lil Dude. I am very grateful for her help. I recommend using them you will be glad you did.
Deana Wilson
Monica was amazing
Monica was amazing
Erick Buitrago
Good very good
Good very good
Jonathan H Yang
Easy to use and not having to leave the…
Easy to use and not having to leave the house is a huge plus wonderful first time experience and expertise from Doc Alexis
Cheryl Crispell-Travis
Love that I can get an opinion on whether or not an in office appointment is necessary
Approximately 30 min wait to chat with lvt... she was thorough in her questions & replies to determine if an in office visit with my dogs vet was necessary. Love that I can get an opinion on whether or not an in office appointment is necessary.
Eric Blum
very knowledgeable
the vet tech was very knowledgeable and professional
Macy Mae
Absolutely wonderful!
Absolutely wonderful, patient, & knowledgeable! So very kind, answered all of my questions, asked probing questions to better understand, and made multiple helpful suggestions to look into & discuss with my vet. ⭐️🐾⭐️🐾⭐️10 STARS⭐️🐾⭐️🐾⭐️
Sharon Moulton
Very highly recommend
The vet tech who assisted me was kind, caring, knowledgeable and patient. At a time when stress was high, she worked with me to help me figure out what was going on with my dog. She had helpful suggestions, and even formulated a care plan for how best to help my dog. This is the greatest, most helpful app I've ever used and I would recommend it to anyone!
kelly stein
Very thorough
Very thorough. And the vet took her time and was very caring.
Christina Long
Natalie seemed like she really cared
They asked a lot of questions that were really relevant to Emma my cat. And then they were on time when it was for the vet visit that was amazing actually a few minutes early. And Natalie was great she was very knowledgeable and she seemed like she really cared.
Nathan Chen
They are responsive 24/7 with good and…
They are responsive 24/7 with good and prompt care and attention. They answer all questions. They reimbursed our claim and helped our doggy. Feel safer knowing they are there.
Charity Williams
Lidia lvt was very helpful kind and understanding
Lidia lvt was very helpful kind and understanding! We had a very emergent concern with our dog and we were given kindness and grace. Helped calm our nerves until we can get our dur baby to a vet.
Brittany Carter
My experience was great.
My experience was great.
Tara
Very easy to use and very informative
Very easy to use and very informative! Highly recommend this service
Elena Torres
This has to be the best app worth it…
This has to be the best app worth it 100 percent, during a blizzard every business closed my boy Ace somehow broke his dew claw and it was flipped upside-down... he was bleeding all over... one of the pawp vets helped me so much and with a few Epsom salt soaks his little dew claw came off painlessly and the next day I could see another tiny nail start to grow in..
Jennifer Bocelli
Why EVERY pet parent should have this app!! 😍🤩
The vet tech, the fast response, the detailed explanations of everything, her genuine concern... EVERYTHING MADE IT GREAT!!
Katherine Ochoa
The best professional and quality care…
The best professional and quality care I could have, Dr. Luannie was the best in attention and quality🥰
April
That I didn't have to leave my home I…
That I didn't have to leave my home I am disappointed and it's getting harder to go places the vet I talked to was very knowledgeable very friendly and seem to care about my cat as much as I do
Rebecca Mendoza
10/10 service
It was very quick and she gave me all the information I needed and more. Me and Bruno are very appreciative!
Gina Lewis
Great app!
This is a good little app to have. And it’s free with Walmart+. You can chat with a vet or vet tech anytime and they are so very nice and give excellent advice
Jimmy Doyle Johnson Jr
Having reassured during a trouble time…
Having reassured during a trouble time is thankfully available I love you and thank you
Domenic Cascario
Johnny's prescription.
The Doctor called on time and was very helpful. Worked with me to be sure Johnny received to correct prescription. Will use again!
Edgar Medina
Very easy to use
Very easy to use. App is user friendly. Staff A+ customer service.
Makeesha Stoker
Very quick
Very quick, helpful, descriptive, nice and convenient at that! I HIGHLY recommend!
Brandy Jones
Monica
Monica, made my experience great! Her kindness, and patients. Your company is doing everything right!
Catherine Maffettone
It was so much easier than going to the…
It was so much easier than going to the vet. They are caring and knowledgeable!
Dinh
Very knowledgeable to help answer all…
Very knowledgeable to help answer all the questions I had.
Kit Cats momma
This is a wonderful service🐾🐈⬛
This is a wonderful service. Maria was above and beyond knowledgeable and compassionate. When she recommends items it gives me a link to my walmart.com account to order the items. She offered different options and was really patient while I typed all the information. You can. Also reference your chat transcripts anytime after ending the chat. Very helpful and I believe saved me a vet visit and put my mind more at ease about my precious cat.
C Cheng
It really calms my mind being able to…
It really calms my mind being able to talk to professional vet 24/7 to ask questions that’s bothering my pet and I. They’re very kind and informative, also perfect alternative for getting second and third opinions than my primary vet.
Amy Kneeland
Natalie was amazing
Natalie was great. Super attentive and didn’t make me feel like I was rushed. Such a convenient service for someone who has received *all* the cats from the feline distribution system ❤️
Cindy Simmons
Five-Star Care From the Comfort of Home
We recently used Pawp when we were really concerned about our dog. He was acting completely out of the norm — vomiting, limping, very lethargic, and he also had a small wound from a fight with our other dog. On top of that, he was hiding from us in our room, which he never does. That’s when we knew something really wasn’t right. We were worried and unsure if we needed to rush to the emergency vet. Ashley was absolutely awesome. She responded in a timely manner and took the time to carefully review all of our concerns. She asked us to send pictures and a video so she could better understand what was going on, which made us feel like she truly wanted a complete picture of the situation. She asked thoughtful questions, explained possible causes clearly, and gave us practical next steps to monitor him at home. What I appreciated most was her calm, professional, and reassuring approach. When your pet isn’t acting like themselves, it’s scary — and Ashley really helped ease our anxiety while guiding us step by step. Overall, Pawp was convenient, supportive, and very helpful during a stressful situation. We’re so thankful for Ashley’s care and would definitely use their service again if needed.
Tina Krajacic
The visit was helpful and efficient
The visit was helpful and efficient. Great not to have to leave home.
RICHARD
The vet is a damn good vet.There was a little bit of weight
There was a little bit of weight, but the vet was very knowledgeable. Let me fully explain what was happening and let me explain why I think it was happening and agreed with me and suggested a few things for me to help but also told me that because I just got this dog, it’s gonna take some time for him to get used to me my house and away from the separation anxiety. It was a very good visit with the vet and she was very knowledgeable again I love the service. This is my first time using it. I will continue using it.
William Batchelor
I use pawp for free since I have…
I use pawp for free since I have Walmart plus. Overall okay program. 24/7 chat. May be a good idea to integrate AI into the chat.
Marie Pecot
Fast service thorough diagnostics and…
Fast service thorough diagnostics and recommended advice.
TFWITCHER
Was able to get some much needed…
Was able to get some much needed answers about issues going on with my Emma. Didn't take long to get connected and was able to upload video easily
Paula Epperley
The doctor was really good at answering…
The doctor was really good at answering any questions I had and any concerns that I had she also addressed I really appreciate the time that was given to me today because I really love my dog and I just want her to be able to be comfortable and not always having to scratch so I was able to book an appointment to get a prescription visit hopefully this works out thank you
Casey Gray
Veronica was awesome!
Veronica was awesome!
MattA
Thoughtful
Thoughtful, caring, and thorough! Highly recommended!
Sweetpea
Friendly and helpful with anything you…
Friendly and helpful with anything you need for your pets need I use this app all the time and the best part is it real vet and 24/7 access
Casandra Mason
Excellent customer service
Redacting my previous review after explained the correct way the company conducted business. I was immediately emailed with correct information. The company was very compassionate with needs.
KE
Cat care
Answered all my questions!
Daniel Alonso
Amazing care
Amazing, fast, caring help.
Kristina Barron
Very helpful
Very helpful
Shelly Nailon
Awesome fast service
Awesome fast service. Really cares about the animal.
Nin
Helpful and kind.…
I was helped very quickly and I’m highly satisfied.
customer
Good response time
Good response time . Appropriate answers . Seems very caring . Provide names and addresses of places to go for your pet if it’s an emergency or not. Pleasant.. good advice and knowledge .
megan wilson
Great experience!
Quick, courteous, and to the point.
Dottie Vernimb
Waited too long in the “waiting room”
Wasn’t thrilled to have to wait 25 minutes for a 5 minute call.
Jessica Rosa
The doctor are kind and she genuine…
The doctor are kind and she genuine concern regarding Loki
Lisa bolwerk
Stress reliever
It’s nice to be able to text with a vet anytime & get reassurance, I’m a worrier for any little thing that seems wrong with my fur babies, it definitely eases my stress & they give wonderful advice. Thank you to the Vets.
Lupe Garcia
I love the fact you don’t have to leave your home
I love the fact you don’t have to take a trip to the vet. It’s fast and easy. The only set back is not having a help center where you can communicate in person. It’s needed for elder persons like me.
Palussa
Amazing New Vet Experience
We had such an amazing experience with Pawp! The online vet was incredibly helpful, knowledgeable, and patient. Our dog struggles with severe allergies, and we’ve been trying to figure out the best way to manage them. The doctor provided so much useful information, thoughtful recommendations, and practical next steps that made us feel confident and supported right away. It’s such a relief to have access to professional advice without the stress of rushing into a clinic visit. The service was fast, convenient, and truly caring. Highly recommend Pawp to any pet parent looking for reliable and compassionate online vet support!
liturgicalinda Hamilton
Pawp has valuable helpful pet information and advice
I received a Pawp membership through Walmart+ and then signed up for Emergency care for up to 6 pets. Well, I have 5 dogs. After registering all 5 and inputting info about each one, I received a detailed care plan for each dog. Then I asked a question about one dog's skin/coat condition and was able to chat with a LVT, after waiting only a few minutes. She asked questions, then gave so much advice and info. When the conversation was over, all of that info was transferred to my dog's file for future reference. Then I asked a question about another dog and received the same quick response and detailed information. This is a good way to gather initial info about a problem your pet may have, then if necessary you go ahead and make an appointment with your regular vet. I'm very impressed and pleased with this online service and will recommend it to others.
Pat
Essential for a dog or cat mom
Essential for a dog or cat mom. When you’re worried it would take weeks to see a vet answers and quick remedies are given for a simple problem that might be a bit alarming but not urgent. Highly recommend.
Dee Palmer
check it out…Was not familiar with this site and…
Was not familiar with this site and reached out when Dr Grace made a world of difference with her assistance!! Highly recommend!!
Sandy Bray
The vet was super friendly and awesome
The vet was super friendly and awesome. She gave me great advice. Sent me links to help with training for my puppy and suggested specific products for calming treats that may help and spoke to me for 45 minutes.
Michael Dilello
This service is truly amazing A++
This service is truly amazing, i cannot say enough about them. They will literally on the drop of a dime, Pretty much see you virtually through video through text messaging for free, just to help you figure out what your dog may need in the course of action without even so much as talking about any sort of money, they also do not make you feel unimportant or rushed, literally will answer all your questions with a smile and even give you resources and info on Where to get the best in low cost treatment done.
Julie
Very helpful and knowledgeable.
Very helpful and knowledgeable.
Mark Smith
The light at the end of the tunnel
A knowledgeable vet that cared about my pet and gave me resources so I could get my pet the care she needed and gave me an easy to follow treatment plan with the written diagnosis it was absolutely amazing I highly recommend it!
Connie Beard
Great communication and easy to…
Great communication and easy to understand instructions to add products
Courtney Hall
Knowledge
Knowledge, response time, and properly answered my questions; you don’t find that anymore.
Dennis Kirkpatrick
Awesome Service
This is the first time I used Pawp, my veterinarian was Courtney. She was informative polite and answered all of my questions. I will definitely follow her advice and will be using this service should I ever need it again? I would recommend anyone with a pet to take advantage of this service.
Kimberly Bolton
Very helpful
She answered our question. Very friendly and helpful. Made us feel.much better. Very knowledgeable
Pthib
The LVT was helpful and thorough
The LVT was helpful and thorough. We will follow up with our vet this week, but for now my mind is at ease.
Kim Harman
They care
They are so caring and informative. They ask plenty of questions to get a more direct diagnosis.
Tatilla Luz S F Gomes
Very convenient
Very convenient, specially for the cat because he gets very stressed outside
Roni M.
We had the best experience with the Dr…
We had the best experience with the Dr that assisted us with my fur baby Milo. We did see a vet on the 11 Th and it appears that Milo symptoms have not improved. After spending over 235.00 and our baby isn't feeling better is extremely disheartening. Our Vet with this program was genuine, kind, patient, knowledgable , and extremely helpful. Thank you Again for all Your help
Brandon Pasnick
Everything worked out in the end.
OK. So this is the 3rd time I'm updating this review. All and all, pawp was good. The vets were great (I have 2 dogs). The prescription was a little difficult to figure out but they helped all along the way. I do appreciate the ease and the quick appointment. I'm a over thinker, so I got overwhelmed. I got everything I asked for and they actually gave me a credit for the confusion. I will be using them again. Thank you to the customer service team for figuring things out for me.
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