Pawp Review
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I get nervous when my pets have issues. I know I can ask questions 24/7 without leaving home. Advice has always been spot on, with ideas for products Wal-Mart carries. Easy-peasy.
Fast friendly and I comforting! Easy and efficient!
Very helpful and insightful the veterinarian also gave me ideas on things that I could purchase within Walmart to help expedite my animals recovery
Ashley cvt had Answers for me not only was she caring for my dog she cares for us too
Honestly, having a vet at my fingertips at no cost to me (I have Walmart+) is so great, my dog has been having issues and knowing when to bring her in has been helpful!
The vet is spoke with was very helpful. Polite and compassionate. I'm facing the hardest decision any pet owner has to make and she handled my questions very well
The rep was very informative and easy to talk to. She answered all questions with no issue.
The Dr was very knowledgeable and helpful.
This is a feral/tamed barn cats that is ill.
The vet tech was very informative and friendly she addressed my needs. I highly recommend pawp
The vet was very helpful and gave good advice
I got good useful information on the issues that we are having and they were very helpful for us. Thank you guys for being here 24/7 for mostly my pets and my family. You guys are a big help ecially when our local veterinarian is closed on the weekends and after hours worth every penny
Fast reliable response
Dr was caring personable took time and wanted pictures told me what to watch for and what to do. Recomended
My vet was very thorough. Walked me through the process of making sure that this was not an emergency and I got valuable information on how to handle my dogs diarrhea.
Very knowledgeable and friendly. Makes me want to request same vet everytime
Wonderful! Glad to get vet advice at home at night!
The vet (Ms. Kim) was both warm, as well as concise! What more can you ask for, when you're frazzled about a pet? Such a blessing to have access to this type of care, all from our phones, now! Incredible!
The associate was very helpful in the two things I had discussed. Wen above and beyond to make me feel at ease wonderful experience
She was calm and straightforward answered my questions and concerns quickly and put my mind at ease definitely recommend anybody has any concerns or whatever at any time cuz mine was at like 2 o’clock in the morning and like I got connected real quick and you know, they started chatting me up so like it was really awesome
Very helpful
Having other animals as options for help like rabbits as well as other small common pets like guinea pigs and ferrets would make this the best app
So helpful! All of my questions were answered! I couldn’t believe how much I learned! I didn’t have to pay anything or talk to anyone! 24/7 help for my pet! What could be better? Thanks so much! ⭐️⭐️⭐️⭐️⭐️⭐️
I have used pawp twice now for our family dog and I am absolutely thrilled with the great tips and advice I have been given. The experts on here are super helpful and have been a HUGE help for us. Our dog is going to be 4 in August and he is quite active. He has only had a couple of super minor injuries and had an allergic rash once and both times I was given extremely helpful tips and advice that ended up doing the job in helping our lab Astro get back to doing his doggo thing! I would HIGHLY recommend pawp to ANYONE with furbabies. Thanks a million pawp and our dog says "woof" (thanks, in dog talk😂)
Doctor was very engaging and knowledgeable. Very easy for my dog as going to the veterinarian gives her anxiety.
Very helpful answered all my questions and have good advice
I was heard and my puppy concerns were addressed
The woman I talk to had information that I don’t think really anyone would really know.
The expert we reached was very detailed and confident with their advice. They were patient and listened to our concerns. They provided excellent advice, which gave us piece of mind.
I love having this service. This was very helpful. Thanks Walmart and Pawp. You won’t be disappointed.
Our professional Lanie was well educated and knew the right questions to ask in order for us to find out what was wrong with our dog.
Concern was addressed in a timely manner considering it is online. I would like to see a better way to know where to go for the emergency option. It was confusing since it was grayed out on the home page and I did not understand the Protect meant the Emergency part of the app.
No long waiting times to chat with a vet and good to get basic advice needed without having to get an overpriced bill from an in person visit when you get an appointment fee, a sit in the lobby fee, an open the door to the exam room fee, a fee to turn on the light in said room, the vet fee, the exam fee, the say "Hi," fee to the vet, and then the exit fee to leave the vet's office fee.
So helpful and kind!
They made me feel comfortable and confident in the urgent care I needed for my puppy. The vet tech was very patient, educated, and honest about what we needed to do! Will use again.
Pawp is really great! My Vet from Pawp made me feel at ease. Megan the Vet was very knowledgeable about all the questions I had about my cat Gracie. She suggested different products to help Gracie. It is really a wonderful service. I would suggest everybody try the Pawp App. and Megan the Vet !
Will definitely be using again
A good online vet appointment feels easy, personal, and reassuring—even though it’s virtual. Here are the main things that make the experience great: Simple online scheduling Clear instructions on how to join (no confusing tech) Works well on phones and tablets
Such a great service!
Great service!!
Super easy, fast, user friendly, kind vet. First time user, I’ll have to see if I can try to retrieve convo visit to obtain links and tips
the vet tech Lisa was very knowledgable, she gave great advise , easy to understand , i am glad i contacted them regarding my dog
I was nervous and concerned when I contacted Pawp via chat. My Remi received her annual vaccinations and later that night she started vomiting a lot along with agitation, itching, and breathing out her mouth.... Terrible. I assumed she may have been allergic to a drug she was given. Monica was calm and helpful. It was a relief to have someone to guide me through that experience. Thanks Monica Remi is much better.
I couldn't believe I was able to get a visit within 15 minutes of requesting one. What exceptional care! The vet was very nice, very helpful, and very knowledgeable! I could tell that she cared, which meant a lot.
Pawp has been such a relief for me. I love knowing that whenever I have a concern, I can talk to a real vet and openly share all my doubts. It’s comforting, empowering, and honestly priceless as a pet parent.
My first day talking to the veterinarian, she was very helpful
Helped me right away
Good communication and advise
I like how patient my vetinary person was i dint feel rushed..she seem to be checking on every i was saying and gaving proper feedback. Asking for photos, vidoes etc. I felt satisfied with the results and all my questions were answered. I only they had a clinic to take her in to.
Helpful very
Dr Mariana was great and so nice. Thank you
The doctor I’ve met with both times has been communicative, knowledgeable, and friendly. Getting the medications through Chewy post-visit is simple.
Outstanding peace of mind for pet parents Pawp has been an absolute game-changer for me as a pet parent. Having 24/7 access to licensed veterinarians gives me so much peace of mind, especially when something comes up unexpectedly or I’m not sure if an issue needs an emergency visit. The vets are knowledgeable, patient, and truly caring. They take the time to explain things clearly and never make you feel rushed or silly for asking questions. I’ve used Pawp for guidance on health concerns, behavior questions, and general care, and every interaction has been professional and reassuring. The platform is easy to use, responses are fast, and the advice is always thoughtful and thorough. It has saved me unnecessary stress and vet visits while still making sure my pet gets the best care possible. I highly recommend Pawp to any pet owner who wants reliable support, expert advice, and peace of mind knowing help is always just a message away.
She was very informative and knowledgeable knowledgeable with priority of our Alex and showed concern and compassion and very well educated about what could possibly be wrong and giving advice on what to do to help him out very grateful
At 2 in the morning we spoke With Ashley, who was incredibly kind and Understanding about our pup. This app is phenomenal.
While I was trimming my pup's hair, I accidentally nicked his ear and it would not stop bleeding. Danielle walked me through what to do and in the case of needing to take him in, she gave me resources of where to take him and how to apply for grants for potential financial assistance. She calmed me down and I could tell that she really cared about me and my fur baby. I'm so grateful for Pawp and for the people on the other end, day or night, who are there to help 🙏. Thank you Pawp, and a big thank you to the vets/techs that I spoke with during and after this stressful incident. (You deserve a big bonus 😊)!
The ease of access was great. The app is user-friendly and informative on its own. Now, the provider chat part was fantastic!!! The doctor was patient and accommodating, asked thorough questions and even asked for a photo to evaluate my dog's skin condition. The doctor also gave reasonable suggestions/ recommendations while being completely honest about my dog's condition. The provider made me feel comfortable and calm. Definitely helpful for a person with anxiety like me!
Great. Evaluating pics coming to a conclusion. Great discussion.
Prompt helpful kind
The vet was pleasant and informative.
Heather was great and I would recommend to others
Bethany was such great help, she’s so patient with me and listens to all my concerns so calmly.
Easy to use. Answered questions quickly
Great app!!
Great info when related to my cats. Great experience chatting with your veterinarian staff. Great info!
Quick access professional and friendly
This service was quick and very helpful with our big boy Titan she seemed compassionate and very concerned. Thank you Dr. MARIA
Very attentive care with quick and easy answers
The veterinarian was very helpful and very caring. She gave me information I needed to take care of the problem. She spent a lot of time with me and eased my mind with the situation I was having with my dog. I felt so much better after speaking with her and I knew that everything would be okay.
Love it, love having advice from an actual vet 24/7. My kitty has pink eye and needs vet care, easy as 1,2,3 I made a virtual appointment for Monday at 4pm. Cheaper than my vet!! Not to mention we're in the middle of a snow storm 😂.super easy thank you Walmart for the free subscription to pawp!!
I loved how concerned they were with helping me to find options to help my pooch feel better. They were concerned about my well-being and my dog. And helped me to understand what I could do to help calm my pooches tummy.
HELPFUL& UNDERSTANDING
I really love PAWP, it's such a great convenience to be able to speak to acknowledgeable that or a vet tech that can either help with your current issues that you are facing with your pet or they can let you know whether the situation requires an actual in person visit! This in itself is awesome because I can't tell you how many times I've taken my dogs to the vet and then had a huge bill and felt like it was a waste of money! I love even more that my Walmart plus membership includes this service for free!!
Very friendly, quick, informative. Vet was definitely helpful and answered all my concerns out my pets current and potential future needs
Quick answers good suggestions
It was really reassuring. So thankful for this!
Great availability of appts,
Patient Kind knowledgeable. Directed me to proper avenues and provided financial assistance resources!
Very helpful, saved me a trip to the vet and a few hundred bucks!
Easy to use. The vet was extremely friendly and knew exactly what was wrong. Saved me a trip to the vet. Thanks!
Pawp has exceeded any expectations I had! Cannot recommend Pawp high enough!
I appreciate the quick reaction of the professional I spoke with. My dog had a seizure. After taking him to the vet I sent all of my documentation into Pawp as required. I was told it would take 5-7 business days. That was on 1/9 and I haven’t heard a word. I contacted customer support and was told not reply to their email until I heard about my claim. I believe they have knowledgable folks on staff for pet care. However, it is very hard to get in touch with anyone handling a claim. And they don’t pay when they say they will.
Talked to a very compassionate, intelligent\nFunny young lady tonite and she was the sweetest ❤️ right Deserie 😁 I actually forgot that I had this with my walmart+.. So glad I found it, I'm gonna get insurance with you guys too.Your team is awesome thank you!!
It was comforting to have contact with the vet on the weekend when my normal vet is not available. She listened to the concerns, watched the videos that I sent her and gave me assurance that I was on the right track in understanding what was happening with my dog, with suggestions of what to do until I could get to my vet if necessary after the weekend.
The doctor was quick and clear. She addressed my concerns and gave great suggestions. She was also kind and patient.
Well my fur baby sent me into a panic late yesterday evening and all the local vets were closed. She just started coughing out of nowhere and since she's a little over 10 years old I was worried. We had an appointment with a CVT and before the call ended my baby was sleeping and breathing normally!!!
It wasn’t just a sales pitch for products sold by Walmart. The vet had told me what I was looking at how to deal with my dogs condition. I asked about the medicine so I’m currently giving my dog and they knew what those medicines were and how they react to my dog, which was very beneficial to me. It was a very personal visit. The app has some problems. It asked me to upload some pictures for the health check and it just wouldn’t go. That was very disappointing. So the app needs some work. It has to upload pictures so I took live pictures instead of from my photo album. I could see the picture it came out right but it just wouldn’t upload.
My first encounter with a live Pawp rep was very satisfying. I was asked several vital questions, and the rep did some quick research and answered my concerns very adequately. I am very impressed with the patience and knowledge exhibited in this encounter. The only thing that could make this a better experience is if it had happened verbally rather than by text. I don't do text well. Otherwise, I am very satisfied with the experience
Great app, great service!
Am satisfied with the service providers
The vet from PAWP was amazing—her instructions were so clear and really put my mind at ease. She saved me a stressful vet visit and helped me feel confident about caring for my little guy. I’d definitely recommend this to every pet parent!
Took longer than expected but they came through
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