Lemonade Review
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Reviews 4162 
Lee Davies
My wife and i was cleaning n put tv on…
My wife and i was cleaning n put tv on floor whilst cleaning as I went to turn around I fell on to tv and accidentally stood on it so I made a claim and its the 1st time I have done this and all I can say what a fast and easy process this was Top service and hassle free lemonade is the company for me
Iyad “Kiki”
The website is great
The website is great, very intuitive. Contacting staff and raising claims is fairly simple - no option to call though. The claim process was very straightforward and it all went smoothly. Lawrence was great and supportive.
Ricardo
5 stars for Paul
Paul helped me with the entire claim. Excellent service
Mr Mateusz Zmuda
I fully recommend them
I fully recommend them. I filed a claim and they resolved it very quickly. Everything was fine.
George Donkoh
Exceptional Service Received
I recently had an exceptional experience with Lemonade Insurance! From filing a claim to receiving my payout, the entire process was smooth and seamless. The app made it effortless to file my claim, and the subsequent emails requests for documentations and further information were clear and concise. The team was responsive and professional throughout and during our phone calls. What truly impressed me was the efficiency and transparency of the claims process. From start to finish, everything was handled with care and precision. Kudos to the Lemonade team and my advocate Tania for providing top-notch service and putting my mind at ease during a stressful time. I'm thrilled to continue my policy with them and would highly recommend them to anyone looking for reliable and hassle-free insurance coverage. George Donkoh
Armen Gigoyan
Absolutely amazing experience - restored my faith in good companies!
My e-bike was stolen, and it was such a painful and stressful experience. It was also my first ever insurance claim, so I was really anxious. I even made a mistake when filing the police report and had to correct it later - but despite all that, Lemonade made the whole process incredibly smooth. They reached out the very next day after I submitted my claim, clearly listed the exact documents and details they needed, and once I sent everything, they approved my claim within a day. I received the compensation immediately! I couldn’t believe how fast and easy it was. The person handling my case was kind, patient, and supportive throughout. In recent years, I’ve often felt like most companies are just trying to rip you off and make you fight for what you’ve paid for - but this experience with Lemonade was such a breath of fresh air. It genuinely made me believe again that there are good companies out there doing the right thing. I totally recommend Lemonade - this has been the best company I’ve interacted with in a long time! ❤️❤️❤️
Sheri
Quick, clear, and hassle-free
Had a smooth experience with my damage claim. It was confirmed as covered and the funds were reimbursed quickly. The money landed within the 2–5 business days window, and updates were clear. I appreciated the feedback invite as it shows that Lemonade actually care about what customers think. Overall, a solid and reliable process.
Kathrine
Jim is great! Give him a raise
Jim was awesome and it was easy and fast! All things I like!
Kali
Quick and Easy to use
Easy to file a claim and it was paid out in few days! No more waiting weeks for someone to even just review it! Love using Lemonade so far.
Davide
My claim was handled quick and well
My claim was handled quick and well. They refunded
Zamiq Əsgərzadə
i do like their communication
i do like their communication
Andy Garriock
Hi Matt was top notch from start to…
Hi Matt was top notch from start to finish, first time I’ve ever been flooded and he help through the process. They are really quick at paying out as well. Would use lemonade again
Monika Honti
Really recommend Lemonade!
I really like Lemonade as an insurance company! This is my first experience with an insurance company and I am super satisfied. I had accidentally damaged some of my paintings and I thought it was going to be a complicated matter to apply for damages or that I wouldn't even be able to claim anything back (based on experiences I was told by other people with other insurance companies) but the process was super straightforward, they were super nice and patient with me and explained everything when I had doubts. In the end I was able to get the insurance for my damaged items without much problem.
Asif H Shahid
Super efficient process to file claim…
Super efficient process to file claim and get approval..in less than a minute!!
Anna Altinbas
Excellent company
Excellent company, so easy to use the app and very quick, definitely would recommend
KRISTINE SWANSON
When filing a claim
When filing a claim, the Lemonade app makes it so easy! You can snap a pick of the visit details, provided by your vet, and in a couple of days the funds are in your account.
Gulaly ahmad
Lemonade are amazing at what they do
Lemonade are amazing at what they do. They deliver exactly what they promise, with no hidden terms or conditions. Of course, they carry out some necessary checks, which is only fair—otherwise people could take advantage of the insurance. My case worker, Tania Rhodes, was excellent: very knowledgeable, thorough with the checks, highly responsive, and she handled my case in a timely and professional manner. Couldn’t be happier with the service.
Emma Moyer
it was very quick and easy
it was very quick and easy
Kevin
EasyIt’s an easy process
It’s an easy process. You pay for the plan you want, submit the envoice for the service you qualify for on your plan and get reimbursed
Frank
I’ve had lemonade insurance for my pets…
I’ve had lemonade insurance for my pets for almost 5 years now and it was the best decision I ever made they make it so easy to file a claim and get your money back super simple and quick which I love ❤️
KC Cali
My funny beautiful 5 year old Westie…
My funny beautiful 5 year old Westie was diagnosed with a nerve sheath tumor near her brain stem. It’s incurable-even radiation will only delay the inevitable. Diagnosis -between blood panels, her regular vet and a consultation with a veterinary neurologist plus nerve medications to help with her nerve pain has been expensive. The plan I bought with Lemonade two years ago -against my spouse’s opinion - has been well worth it. Although we’re choosing the palliative care route, knowing we had options thanks to our insurance was invaluable.
Mackenzie
Lemonade made my claim filing…
Lemonade made my claim filing experience as painless as possible. I wish their web platform was better developed, but the app is easy to use!
MARY
Easy to use
Process of claiming is very easy, simple.
Mara
Best decision I’ve made as a pet owner!
The policy is straightforward and easy to understand. Filling a claim is so simple and I’m always shocked with how quickly I am reimbursed! Insuring my pets was the best decision I’ve made and has saved me so much money!
Anna Varadiova
I just Received my shoes Today and the…
I just Received my shoes Today and the look fabulous.I like them .I think I Gonna order again.
Ruthann Egan
Filing a claim was super easy
Filing a claim was super easy. Claim was reviewed within a couple of days and funds were received with in a day.
Sonal
They are the best and fastest in settling the claims
They are the best
customer
Amazing Customer Service
I had some troubles with a double charge on my account. I called and left an email, and was responded to quickly by a lovely person named Rosemary. They took the time to explain what the issue was, took immediate action, and made my initial frustrations evaporate. My attempt to cancel my previous insurance policy hadn't gone through, and she offered and succeeded in canceling the old one for me. If she hadn't been so quick on the uptake, I could have accidentally paid double! Fantastic customer service. If this is any indication on how Lemonade operates, I'll be sticking with them for a while!
JUDITH Wallis
Easy to use and fast to pay
Easy to use and fast to pay
Kathleen Parker
Very easy to report a claims and a…
Very easy to report a claims and a quick turn around on payment. Had with in 48 hours.
Nancy
Pet Insurance Review
The process of filing claims for reimbursement with the pet insurance went very smoothly and quickly. There were no issues in each of the claims I filed and I received the reimbursements in a timely manner.
James S.
ease of use and coverage
ease of use and coverage
Phyllis
Very quick turnaround and ease of…
Very quick turnaround and ease of submitting my claim
Han
The app is easy and user-friendly
The app is easy and user-friendly. Fast claim process.
Heidi
Really quick and easy to submit a claim!
Really quick and easy to submit a claim!
Emma
I’ve had their renter’s insurance for…
I’ve had their renter’s insurance for years. Always a quick and easy process to register. The rates are great! Recently, I purchased pet insurance through them too, and I’ve had a great experience thus far. My pet insurance claim was filed in seconds, and we got our money back fast!
Blanca Ramos
My first claim was processed quickly…
My first claim was processed quickly and communication was clear.
Jocelyn
Absolutely love Lemonade
Absolutely love Lemonade. The app is simple to use, the steps allow you to understand the policy you are building and helps you determine needed coverages. The per insurance is stellar ! I highly recommend Lemonade
Georgia
So far Lemonade has been great to us
So far Lemonade has been great to us. We just got our puppy almost three weeks ago and every vet visit claim has been approved the same day! I am very happy with my choice. We went back and forth between different insurances for quite a while and woudl recommend Lemonade to anyone. We have not had an accident claim just yet, but our puppy package and vet exam claims have been so easy.
Jill
It was really easy to file a claim
It was really easy to file a claim. I just opened the app, clicked Claims, then answered some questions, took a photo of the vet's bill and got the refund in my bank the next day.
Amber
Company has fast turn around time for…
Company has fast turn around time for claims. Love that it has a live agent chat.
Ariel
Easy and fast!
The claim process is so easy and fast, and I get the claims approved immediately and the money is deposited the next business day. It's great!
Jose
Very prompt response
Very prompt response. Service is awesome.
Marie
Patience
I wasn't rushed. I had a trouble getting my papers and finding information that you needed. There was no problem him waiting for me to find all my information.
Amanda
Has made submitting a claim and…
Has made submitting a claim and documentation simple and straightforward. I have had a wonderful rep Deja who has kept me informed along the way. I appreciate Lemonade’s time and care through this process.
Madalyn
I was extremely impressed with the ease…
I was extremely impressed with the ease of filing a claim, the timely manner in which the claim was paid out and the friendliness of those involved in my claim process at Lemonade. I could not be happier that Diva, my fur baby, is insured with your company.
Debbie Nadeau
Quick reviewing the claim and
Quick reviewing the claim and depositing in my account. Highly recommend
HUBERT
I have had a wonderful experience with Lemonade
I have had a wonderful experience with Lemonade Pet Insurance for my English bulldog, Molly. From the very beginning, the process was clear, easy to understand, and incredibly user-friendly. Submitting claims is quick through their app, and the reimbursements arrive much faster than I expected. What I appreciate most is the peace of mind knowing Molly is well-covered. Bulldogs can sometimes have unique health needs, and it feels reassuring to know Lemonade provides solid support when unexpected vet visits happen. The customer service has also been warm, efficient, and responsive — I never feel like just a number. Thanks to Lemonade, I can focus on giving Molly the best care and all the love she deserves, without constantly worrying about the financial side of veterinary bills. I truly recommend Lemonade to any pet parent looking for reliable, compassionate, and stress-free coverage.
Yosselin
Quick and easy claims response.
Quick and easy claims response.
Kathleen
Quick and Easy Claims process.
Files my first claim for pet insurance the other day. Super easy and received my payment the next day.
Lorena
Super fancy turnaround time for the…
Super fancy turnaround time for the return deposit and easy to navigate
Robert Poole
Fantastic customer service and…
Fantastic customer service and extremely quick to respond and pay a claim. They are night and day from the last per insurance I had.
Yaroslav
Claims processing is very fast and easy
Claims processing is very fast and easy
Marta
Quick and easy to handle
Quick and easy to handle
Penny
Lemonade responded to my claim…
I like the fact that after contacting Lemonade and submitting a claim, it was reviewed in a timely manner and I received payment within 3 days.
Stacey
Great company and easy claim process
Great company and easy claim process! I was recommended to try lemonade from someone where I buy my dog food and I don’t regret it.
Elizabeth
The process is so easy to fill out a…
The process is so easy to fill out a claim with the help of the agent
Donald
The speed of the approval was amazing
The speed of the approval was amazing. Submitted on a Saturday. Had approval within 30 minutes, and reimbursement was received on Monday.
Bathini Santhosh
Excellent and easy way to claim and app…
Excellent and easy way to claim and app is really helpful and understandable. Thank you
Marina Nart
Highly recommended
Highly recommended. On point, smooth and fast service.
Jason
Friendly, easy & efficient process!
All aspects of signing up through submitting claims and reimbursement are easy and efficient! Great company and app.
Zoe
Great Customer Service!!
Love how easy claims and payment are!
Denisa
Fast and convenient
Fast and convenient
Leslie
Great experience!
Amazing experience every time !
Elaine
Great Company
Your website is so easy to navigate. Love the interaction on the site. And payments are easy &quick.
Calista
Lemonade makes it so easy to file a…
Lemonade makes it so easy to file a claim. We were supposed to pay a huge amount and we did, BUT we got most of it back with our lemonade insurance. It was reviewed and approved within the same day.
ALVARO
The quick service
The quick service. Faster than what I expected
Julia Strohpagel
Very supportive company
Very supportive company! They responded promptly to my claim and approved it the next day already. Everything went smoothly and their communication was super clear and friendly! Highly recommend!
Darla
Fast and easy process!
My claim for Pip was much easier than I anticipated. When I saw that a video had to be submitted, I kinda freaked out a bit. I don't like doing videos for others to see...but it wasn't bad at all. The gentleman (or AI) that assisted me was an extremely helpful! In addition, I couldn't believe how fast the approval process was with funds deposited within 24hrs of my claim submission.
Heather Hardman
Been really helpful as I navigate a…
Been really helpful as I navigate a tough time with my dog.
Leticia
Everything about lemonade is…
Everything about lemonade is straightforward and easy.
Emily
Filing a claim was super easy and the…
Filing a claim was super easy and the EOB made was easy to understand
Diana
Super easy to use.
Super easy to use, had a credit within 3 days of filing a claim.
Frances
Easy set up
Easy set up. Easy claims
Laura
So easy to submit the claim and get…
So easy to submit the claim and get reimbursed!
Hayley Eyer
Lemonade Takes Care of You
Lemonade is quick, effective, and has above and beyond customer support. Its affordable and its been an outstanding experience thus-far.
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