Lemonade Review
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Reviews 2537 
Gillian
Highly recommend Lemonade
Compassionate, fair price, so easy to make claims and deal with. Thank you Lemonade for making it affordable to take care of my sick cat!
ZP
Really easy
Really easy
Chelsea
Fast and easy to use
Fast and easy to use
Henrique
Instant Gratification: The Lemonade Pet Insurance Experience
I recently had the occasion to file a claim with Lemonade for my pet, and the experience was nothing short of exceptional. From start to finish, the process was streamlined and incredibly user-friendly: Speed: The claim was processed at an impressive pace. The moment I uploaded the last required document, my claim was approved in less than 10 seconds. The efficiency of this service is unparalleled. Automation: Everything was handled through Lemonade's app, which was intuitive and straightforward. The automation made the entire process smooth without any need for human intervention, which added to the speed and convenience. Efficiency: The app allowed for all necessary documents to be uploaded directly. There were no back-and-forths, no additional information requests, just a clean, efficient process. Experience: The entire claim was resolved in under 5 minutes, from submitting the documents to receiving approval. This was by far the best service I've encountered in pet insurance, or any insurance for that matter. Overall, Lemonade has redefined what it means to have a hassle-free insurance claim experience. Their app-driven, automated process not only saves time but also reduces the stress typically associated with insurance claims. If you're considering pet insurance, Lemonade stands out for its quick, efficient, and user-centered approach. This is definitely the best insurance service I have ever seen, making it a top recommendation for pet owners looking for reliability and ease of use.
Vishal
Great experience
Great experience! Easy to claim process. Policy document can be understood easily. Nothing obscure. Overall a great experience. Highly recommended.
Daniel Ringland
Possibly the best interaction I've ever…
Possibly the best interaction I've ever had with an insurance company! They showed empathy and went above and beyond to resolve my situation faster than normal even though they didn't have to.
Bronwyn Kelly Wise
Insurance Claim
Claims were dealt with efficiently and fairly. Very satisfied with the quick and helpful service.
James
Lemonade is easy to use
Lemonade is super easy to use and the reimbursement is always prompt if not immediate. Takes a minute to get used to the AI prompts, but once you do it’s easy.
Paige
Easy to file a claim and very…
Easy to file a claim and very responsive.
Erin
Happy with this pet insurance!
Happy with this pet insurance!
Zach
Everything has been very simple and…
Everything has been very simple and prompt when it comes to making a claim, and getting reimbursed on my dog insurance.
Brianna
The claim process is always so easy and…
The claim process is always so easy and quick. No complaints.
Alli
highly recommend!
Lemonade has been great to work with. After horrific experiences with other insurance companies, I decided to give Lemonade a shot and I don't regret it. I have renters insurance and 4 pet insurance plans through them and every time I file a claim, they are super quick to process things, very communicative and easy to reach. highly recommend!
Nancy
I appreciate being able to speak with a…
I appreciate being able to speak with a person. I am not a computer person. The lady who helped me with my claim was very kind & helpful.
Kristen
Quick and easy
Fast claims process and turnaround time for reimbursement. Made it super simple!
Hollie
Great experience so far!
I just got this insurance, but I submitted my claim immediately after leaving the vets office and I was wired money within 5 minutes! Super easy to submit the claim!
SH
Simple, straightforward, and friendly service
Really simple, straightforward, and friendly service. Our Urban Arrow was stolen and I was very nervous to deal with insurance after that happened. Lemonade and our claims specialist Brian were super helpful and the process was very straightforward. In the end, our claim was approved within a week. Highly recommended!
customer
Great app! So-so coverage
I love the ease of use and the app that Lemonade has created to make this experience super fast and easy every time I have a claim (I use it for pet insurance). I rave about the experience all the time. However, on the coverage itself, there are some issues with keeping up with the charges as providers have increased their fees this past year since we are all living in inflation-land. My coverage does not go as far as it did when I signed up and Lemonade is not doing anything to increase coverage. If I do the math it may be that it is no longer worth it.
Justine
Love lemonade
Love lemonade! Claim process is always so easy and fast. Wish all insurance was living in the year 2024 like them.
Anna
I’m so glad I got pet insurance from…
I’m so glad I got pet insurance from Lemonade! The claims process was so quick and easy - I lived just using the app and sending a video rather than having to have a phone call. Lemonade reimbursed me for my expenses less than a week later, without trying to use loopholes or get out of paying (as I’ve experienced with other insurance companies). I have already recommended it to friends and family and encouraged them to sign up as well.
Pat
I entered the receipt from the vetvet…
I entered the receipt from the vet visit and was promptly notified the bill was accepted. The reimbursement was quickly sent to my bank account. No hassle at all. Completely happy with Lemonade.
vasilis tomaras
The experience was flawless
The experience was flawless. The communication fast with immediate solution to my issue
Richard
Consistently easy to use
Consistently easy to use. Consistently exceptional interactions with CS. I recommend to everyone I talk to. Am considering switching all insurance policies over
NANCY
Flawless
The App. is so easy to use and transaction of reimbursement is flawless. I recommend Lemonade Pet Insurance to all my friends who have pets.
Noemi
Easy insurance
The ease of making claims makes Lemonade stand out. I use their renters and pet insurance. Renters insurance is affordable. Pet insurance is reasonable and covers my little cats asthma treatments which can be quite pricey. Lemonade makes it easy to upload documents and reimbursements take about 2-3 business days. I appreciate lemonade!
Bethany
we'll be using Lemonade exclusively going forward for all our pets
I was a little nervous using pet insurance having not used it before but when our pup had to have a $6000 TPLO surgery we got to really put this insurance to the test and I'm SO glad we had it! They paid her bills within 3 days of us submitting the claim (we also got her pre-approved to ensure the process was seamless). There was no haggling, no hours on the phone. I was very impressed and we'll be using Lemonade exclusively going forward for all our pets!
Carl
It is very easy to submit claims
It is very easy to submit claims. I never feel like I have to jump through any hoops to try and file and never feel tricked out of services. I really appreciate that the process is straightforward.
Donald Gove
At first I never even heard of this…
At first I never even heard of this company but after having it for renters insurance for awhile I see that it's a reputable company, I have not had to file a claim yet so I don't know how good that is but judging from the good reviews I'd say it would be easy, I have the app installed and my plan information is on it, I can look up anything I need to and it's easy to do it, I would recommend this company to anyone that needs insurance, I believe they are a decent company.
Rachel
Easy pet claim process
Easy to file a claim for my pet’s recent x-rays and diagnostic lab work.
carolyn hauptman
So easy to use
So easy to use. Great app and company
Simon
Fast, efficient, quality service
Fast, efficient, a great service I highly recommend. Reviews are fast and payments usually on the same day directly into my bank account. Who could ask for more?
Cindy Roxanne
It's my first time having dog…
It's my first time having dog insurance. So far lemonade has been amazing! Filing claims is so easy and quick. Lemonade is very responsive. I have nothing negative to say
cmanicone
Easy to submit claims
Easy to submit claims. Quick approvals.
Amity
I find Lemonade very easy to use
I find Lemonade very easy to use! The app is user friendly and visually appealing. Luckily I have not had any large claims however routine vet visits and sick visits have been approved and reimbursed in a timely manner.
Crystal
The app is fast and easy to use for…
The app is fast and easy to use for filing a claim
Keri
Submitting a claim was very easy.
Submitting a claim was very easy.
Paul
Great Coverage & Super Easy to Use
I've been really impressed with Lemonade’s plan coverage and how well it works through their app! I was initially drawn to it because of the competitive coverage options, but using it has made me appreciate the plan even more. The plan itself offers just the right amount of coverage for my pet's needs, and it’s super customizable. I was able to select a plan that covers not only accidents and emergencies but also routine checkups and preventative care. Knowing that I have coverage for things like vaccinations, wellness visits, and emergency visits it gives me real peace of mind. Plus, the premiums are surprisingly affordable, especially given how comprehensive the coverage is. What makes it even better is how easy it is to manage everything through the app. Submitting claims is fast and hassle-free, and they process reimbursements really quickly – I usually have my claim resolved within a couple of days. Overall, I’m thrilled with both the plan and how accessible it is through the app. Lemonade makes pet insurance affordable, flexible, and simple to use – which is exactly what I needed!
Lourdes
Fast and efficient
Fast and efficient. Great service!
Alissa
Recommend
Filling a claim on their app is super easy and they do all the necessary follow up with the vet to get the documentation. I highly recommend this company for pet insurance!
Chloe
Lemonade has been great for our family…
Lemonade has been great for our family so far! We love their pet insurance and it gives us peace of mind when something happens to our animal. They’re quick to audit claims and they seem willing to help.
Vincent
It was quick and easy to submit my…
It was quick and easy to submit my claim and I had an approval within a couple of hours.
Emma Nunez
Easy to use and friendly
I really appreciate the upfront and ease of speaking to someone about a claim online. The process is very easy to follow and understand. I also really appreciate the follow up emails from a member of the Lemonade team after a claim is submitted to update you on the status.
Jacob
Sooo easy and quick
Sooo easy and quick. I had my claim approved and paid within two days.
Kaitlin
My cat Stanley jumped out of the fourth…
My cat Stanley jumped out of the fourth floor window earlier this year and needed emergency surgery. I wouldn't have been able to afford the $15k bill without Lemonade's help and support. They are amazing and everyone I have interacted with has been just the nicest people.
Glenn
Lemonade always comes through and helps…
Lemonade always comes through and helps in the time of need. Easy claim process and speedy response! recommend 100%
Samuel
Great prompt service
Prompt, simple, helpful service. Highly recommend.
Anna
Easy and affordable
Great experiences, very easy and a great value. I use it all the time.
Caitlin
Lemonade is always simple to use
Lemonade is always simple to use. I’ve had to use them for both preventative care as well as emergency visits. Their app makes things extremely simple and I always get paid within a couple of days. I highly recommend Lemonade when it comes to pet insurance!
Suhail Ramkilawan
Amazing experience
Thoughtful and empathetic response, extremely professional and quick!
Louis Michael
I couldn’t think of switching away from…
I couldn’t think of switching away from Lemonade. They come through for me each time for my apartment and my pet
Stephanie Gomez
Every time I have to file a claim the…
Every time I have to file a claim the process is so fast, simple, and smooth. They are efficient and great! I would recommend Lemonade to anyone and everyone.
Brenda
I wanted to thank Lemonade Pet…
I wanted to thank Lemonade Pet Insurance for their incredible support during one of the hardest times with my dog, who suffered a broken femur. The claims process was so quick and easy—I filed through the app, and in no time, the payout was in my account, helping me focus on his recovery instead of worrying about costs. Thank you, Lemonade, for making a difficult situation more manageable and for genuinely caring about my pet’s health.
Parking.com Customer
Highly Recommended
Lemonade consistently provides great products and exceptional customer service.
Karen
Easy claims process with fast payment
Easy claims process with fast payment
MIKEL
Easy as abc
From the first moment Lemonade was there to help with my claim. Within a couple of days it was solved and payed.
AHD
Always great service
Always great service! My recent claim for my dog's annual exam and shots was submitted, reviewed, and approved within 2 hours and the funds were in my account the next morning. Their email approving the claim was also very clear and transparent about which charges weren't paid and why. Lemonade definitely makes the whole process simple and easy!
customer
Lemonade is an incredible company
Lemonade is an incredible company - submitting a claim is a breeze. It takes two minutes on your phone and the claim is approved and money wired within the hour. They are professional and easy to deal with in all regards. Highly recommend this company!
Khaled
Fast professional
It was great to have that fast response and excellent customer service, but to get back less than 40 percent of the bill is frustrating; we only go to the doctor once a year, so the reimbursement should be better. Thanks
Mary Ann
Their process is easy fast and quick to…
Their process is easy fast and quick to process your claim.
Toni
Quick and accurate service
Their service is quick and accurate.
TK
Response time great
Response time great
Gabby Ruiz
Great customer service and great…
Great customer service and great experience. I feel so happy I found Lemonade and it gives me peace of mind to know my pup is insured and that they care about his wellbeing and are always so prompt to answer questions and the claim process is so simple and easy to understand.
Melissa
Always a great experience!!
Always a great experience!!
Kristin
Great customer service
This was by far the easiest claim process I have ever experienced. Great communication and wonderful customer service. Thank you!
Stephanie
Quick and easy claims.
Quick and easy claims.
Remy
These guys are great
These guys are great. The claim filing process is very smooth and easy to use. It feels personal, compassionate, and ethical—like I am actually being supported by my insurance company, rather than being set up to say the “wrong” thing. They’ve helped a lot with my puppy who got an unexpected injury. We love Lemonade.
Elidian
Great service
Great service
Michael
Happy to be a client
I continue to be impressed by lemonade and its staff. Their communications are cordial and timely. My claim was settled within a week, they are everything you would want in an insurance company.
John
Great and easy process!
Great and easy process! Thorough communication.
KASSIM/HAYATT SEIYNA
Coverage is not enough to cover pet car.
Coverage is not enough to cover pet car.
Jason
Quick and easy
Quick and easy to submit a claim and receive reimbursement.
Jessica Taylor
The claim process was extremely simple
The claim process was extremely simple. Uploading my documents was easy and my claim was approved within 2 minutes. The reimbursement was in my bank account by the next day. I'm so glad I chose Lemonade for my pet insurance!
Holly
Best insurance company!
Lemonade is super quick with claims and everyone I’ve worked with has been so kind. I recommend lemonade to everyone!
Winston the Great
Pet coverages could be higher
Pet coverages could be higher. But the service is pretty smooth. No complains.
Sue S
Excellent insurance
Excellent insurance! I’ve tried others and was very disappointed. I have never had a problem with a claim. The policy is written very clearly and concisely so you know that what you see is absolutely what you get. The claims process is quick and easy and the claims specialists are very friendly and helpful. I recommend Lemonade to everyone I know that has a pet!
Kara Longmire
Fast and Easy Pet Insurance
I've used Lemonade for pet insurance for my two dogs - a Springer Spaniel mix and an English Bulldog. While the premiums are expensive for the bulldog (iykyk) my experience using Lemonade to file claims has been very easy. I typically have a response within moments and a reimbursement in my bank account as fast as they can get it there. It's nice because I just pay my vet out of pocket and am able to not hassle with copays and billings and whatnot like people medical insurance. Lemonade is really straightforward. As far as the policy is concerned, I've shopped around (even including my employer) and this is really a great comprehensive policy at a decent price. I'll keep Lemonade as long as they'll have me!
Samantha
Quick claim submission
My experience with Lemonade has been wonderful so far. Submitting claims is very easy to do on the app. All I have to do is submit supporting documentation from our vet visits. The money is deposited into your account and it’s as easy as that.
Jessica
Lemonade has always been easy to use…
Lemonade has always been easy to use and fast in providing me with my reimbursements. They are also affordable and available on my smartphone, so I can post receipts for pet insurance right after the purchase is complete.
Sean Turner
very reasonable for home insurance
Just joined very reasonable for home insurance when compared to companies like close-swinton. Quick and easy to take out policy and if you share a link with friends you get money off as well. Please with it so far :). It's the octopus energy of home insurance.
Manuela Tapia Thiermann
Nett und efficient.
Nett und efficient.
Sanjay
Quick processing and reimbursement of…
Quick processing and reimbursement of claims
Nilson
Absurdly quick claim approval
I had 2 stolen packages at home, 1 of them of moderate value. After making the police report, It took me a few minutes on their app to submit all the details and the home contents insurance claim was approved in 6s. I was impressed.
Taylor
I like how affordable it is and how…
I like how affordable it is and how quickly I get approved and paid back for claims
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