Lemonade Review
Find a customized quote easily
Reviews 4224 
Scott
Excellent excellent service
Excellent excellent service. Pays Claims very fast.
Morgan
I love using Lemonade
I love using Lemonade. They have been super helpful, responsive, and for most claims the money is wired to me instantly. I recommend Lemonade to all of my friends!
Tania Rodriguez
It was quick
It was quick, easy and painless. I loved my first experience in providing a claim and being reimbursed promptly.
Robert Amell
Fast payment!!
Fast payment after uploading supporting documentation. No issues at all! Great and easy service!
Lisa
Great service
Very helpful with quick response time.
Frankie Ayers
Great coverage for fair pricing!
So far my experience with lemonade has been great! I have researched a lot of pet insurance companies and lemonade offers wonderful coverage. It also lets you tailor your insurance to meet your financial needs! I also appreciate their add on packages I LOVE that it covers the exams and offers vaccines and annual bloodwork too. I am very happy to know my pets are covered and it’s not unbearably expensive.
M Puetz
Professional, transparent and smooth
I recently had to file a theft claim with Lemonade in The Netherlands. I’m really happy with how it was handled. Everything started digitally through the app, which made submitting documents and updates super easy. After that, I was connected with a claims adjuster who personally guided me through the process and kept in touch the whole way. While the process took some time, understandable given the type of items and value of the claim, they were very thorough, which made me feel like I was in good hands. A special mention to Paul, who handled everything with patience, professionalism, and empathy - he was always quick to respond and genuinely helpful. The claim was eventually approved and paid out in full, and I’m very satisfied with the outcome. Overall, a trustworthy company that stands by its customers. One suggestion for company policy: it would be helpful if customers could directly confirm or update their preferred bank account before payment is released, to avoid potential issues with outdated details.
Alice
Dog accident bill can be claimed in an…
Dog accident bill can be claimed in an easy and convenient way. Instant compensation is amazing
Nayeli
Its always fast and simple
Its always fast and simple. Probably doesnt take longer than 8 minutes to get stuff done.
customer
So simple and fast turnaround
So simple and fast turnaround. Highly recommend.
Helen
So very easy!
So very easy!
Daniel
Great
Very easy and fast response
Pam Jamieson
I was happy with Lemonades handling of…
I was happy with Lemonades handling of my recent claim .it was dealt with professionally and quickly. So straightforward.
Leslie
Awesome customer service!
Awesome customer service!
Joan
First time claim submission experience
The chat box when submitting a claim is easy to use and you hear back quickly on the reimbursement amount. The chat expert was friendly with good follow through. It was a good experience as a new Lemonade user.
Sandy Cuevas
The claims process was a bit lengthy…
The claims process was a bit lengthy but very easy. A chat and some uploading and my claim was processed immediately. The sheer ease of this was fantastic. I feel like I got a good price on my Pet and Renter's insurance and it's good to know the claims process is so easy. I would recommend Lenonade products to my family and friends!!
Wasik Merban
Amazing customer service and amazing…
Amazing customer service and amazing swift approval on claim and swift payouts thank you lemonade so much for allowing me to be part of the family for affordable monthly payments
Jill Zondervan
Lemonade pet insurance
I joined the Lemonade team about a year ago when my previous pet insurance priced me out. Lemonade has fair prices. When I have submitted a claim my money is deposited within minutes for well care and only a couple of days for illness care. Submitting a claim is easy and if for some reason I need to speak with someone the response time is quick. So far I’m happy with Lemonade as My pet insurance.
matthew parker
The BEST Pet Insurance EVER
Lemonade has been incredibly reliable, efficient, and supportive for me and my pup, Archie! Over the past year, Archie has had an incredibly tough time with Ear Infections, IBS, Paw Infections, and some orthopedic issues caused by his general clumsiness - he even had a few nights in the Vet Hospital. Lemonade has been a God Send for Archie and I - I have never once had a doubt that they would reimburse me, most of the time they dont even give me time to think about if they'll reimburse me since about 90% of his (many) claims have been approved in literal seconds. I see a lot of reviews on here about people stating they wont cover things "because of a small vet note" or "Becasue he had something years ago". If YOU understand YOUR policy and that Pre-Exisitng Conditions are just that: CONDITIONS (not only diagnosis') then you will be happy with your policy and their outstandingly exceptional service too! Their customer service gets back to me very quickly for some of the many questions I routinely have, the rates are reasonable, and despite being reimbursed over 18k this year, my policy was renewed at the same coverage level and my premium only went up by a couple dollars. Truly one of my favorite companies now and I will be getting ALL my insurance needs taken care of through them whenever possible!
Jucilene Araujo
Fast
Fast, good and easy. I got my refund in next day. i did my claim in the lemonade app very convenient.
Heather
easy to file claim and quick refund
easy to file claim and quick refund
Josh
I always have a great experience with…
I always have a great experience with this pet insurance. I have changed in the past to Lemonade and it has been the best pet insurance I ever had
Brandi
Quick and Easy
The app is easy to use. The process is smooth and the money is back in my account within a couple days. I wish health insurance for us was this easy to navigate!
Holly
Claims process was very easy and user…
Claims process was very easy and user friendly. Our claim went through very fast, very impressed compared to other pet insurance companies we've used in the past.
Tia
Quick answers and friendly staff
Staff are always friendly and gives fast feedback.
Wumi Fabulous
Lemonade is simply the best.i claimed…
Lemonade is simply the best.i claimed for my huge tv damage and bed damage and it was dealt with instantly and also they have fantastic staffs from mr.louis and mr.lawrence.Thank you lemonade.
Lee Davies
My wife and i was cleaning n put tv on…
My wife and i was cleaning n put tv on floor whilst cleaning as I went to turn around I fell on to tv and accidentally stood on it so I made a claim and its the 1st time I have done this and all I can say what a fast and easy process this was Top service and hassle free lemonade is the company for me
Iyad “Kiki”
The website is great
The website is great, very intuitive. Contacting staff and raising claims is fairly simple - no option to call though. The claim process was very straightforward and it all went smoothly. Lawrence was great and supportive.
Ricardo
5 stars for Paul
Paul helped me with the entire claim. Excellent service
Mr Mateusz Zmuda
I fully recommend them
I fully recommend them. I filed a claim and they resolved it very quickly. Everything was fine.
George Donkoh
Exceptional Service Received
I recently had an exceptional experience with Lemonade Insurance! From filing a claim to receiving my payout, the entire process was smooth and seamless. The app made it effortless to file my claim, and the subsequent emails requests for documentations and further information were clear and concise. The team was responsive and professional throughout and during our phone calls. What truly impressed me was the efficiency and transparency of the claims process. From start to finish, everything was handled with care and precision. Kudos to the Lemonade team and my advocate Tania for providing top-notch service and putting my mind at ease during a stressful time. I'm thrilled to continue my policy with them and would highly recommend them to anyone looking for reliable and hassle-free insurance coverage. George Donkoh
Armen Gigoyan
Absolutely amazing experience - restored my faith in good companies!
My e-bike was stolen, and it was such a painful and stressful experience. It was also my first ever insurance claim, so I was really anxious. I even made a mistake when filing the police report and had to correct it later - but despite all that, Lemonade made the whole process incredibly smooth. They reached out the very next day after I submitted my claim, clearly listed the exact documents and details they needed, and once I sent everything, they approved my claim within a day. I received the compensation immediately! I couldn’t believe how fast and easy it was. The person handling my case was kind, patient, and supportive throughout. In recent years, I’ve often felt like most companies are just trying to rip you off and make you fight for what you’ve paid for - but this experience with Lemonade was such a breath of fresh air. It genuinely made me believe again that there are good companies out there doing the right thing. I totally recommend Lemonade - this has been the best company I’ve interacted with in a long time! ❤️❤️❤️
Sheri
Quick, clear, and hassle-free
Had a smooth experience with my damage claim. It was confirmed as covered and the funds were reimbursed quickly. The money landed within the 2–5 business days window, and updates were clear. I appreciated the feedback invite as it shows that Lemonade actually care about what customers think. Overall, a solid and reliable process.
Kathrine
Jim is great! Give him a raise
Jim was awesome and it was easy and fast! All things I like!
Kali
Quick and Easy to use
Easy to file a claim and it was paid out in few days! No more waiting weeks for someone to even just review it! Love using Lemonade so far.
Davide
My claim was handled quick and well
My claim was handled quick and well. They refunded
Zamiq Əsgərzadə
i do like their communication
i do like their communication
Andy Garriock
Hi Matt was top notch from start to…
Hi Matt was top notch from start to finish, first time I’ve ever been flooded and he help through the process. They are really quick at paying out as well. Would use lemonade again
Monika Honti
Really recommend Lemonade!
I really like Lemonade as an insurance company! This is my first experience with an insurance company and I am super satisfied. I had accidentally damaged some of my paintings and I thought it was going to be a complicated matter to apply for damages or that I wouldn't even be able to claim anything back (based on experiences I was told by other people with other insurance companies) but the process was super straightforward, they were super nice and patient with me and explained everything when I had doubts. In the end I was able to get the insurance for my damaged items without much problem.
Asif H Shahid
Super efficient process to file claim…
Super efficient process to file claim and get approval..in less than a minute!!
Anna Altinbas
Excellent company
Excellent company, so easy to use the app and very quick, definitely would recommend
KRISTINE SWANSON
When filing a claim
When filing a claim, the Lemonade app makes it so easy! You can snap a pick of the visit details, provided by your vet, and in a couple of days the funds are in your account.
Gulaly ahmad
Lemonade are amazing at what they do
Lemonade are amazing at what they do. They deliver exactly what they promise, with no hidden terms or conditions. Of course, they carry out some necessary checks, which is only fair—otherwise people could take advantage of the insurance. My case worker, Tania Rhodes, was excellent: very knowledgeable, thorough with the checks, highly responsive, and she handled my case in a timely and professional manner. Couldn’t be happier with the service.
Emma Moyer
it was very quick and easy
it was very quick and easy
Kevin
EasyIt’s an easy process
It’s an easy process. You pay for the plan you want, submit the envoice for the service you qualify for on your plan and get reimbursed
Frank
I’ve had lemonade insurance for my pets…
I’ve had lemonade insurance for my pets for almost 5 years now and it was the best decision I ever made they make it so easy to file a claim and get your money back super simple and quick which I love ❤️
KC Cali
My funny beautiful 5 year old Westie…
My funny beautiful 5 year old Westie was diagnosed with a nerve sheath tumor near her brain stem. It’s incurable-even radiation will only delay the inevitable. Diagnosis -between blood panels, her regular vet and a consultation with a veterinary neurologist plus nerve medications to help with her nerve pain has been expensive. The plan I bought with Lemonade two years ago -against my spouse’s opinion - has been well worth it. Although we’re choosing the palliative care route, knowing we had options thanks to our insurance was invaluable.
Mackenzie
Lemonade made my claim filing…
Lemonade made my claim filing experience as painless as possible. I wish their web platform was better developed, but the app is easy to use!
MARY
Easy to use
Process of claiming is very easy, simple.
Mara
Best decision I’ve made as a pet owner!
The policy is straightforward and easy to understand. Filling a claim is so simple and I’m always shocked with how quickly I am reimbursed! Insuring my pets was the best decision I’ve made and has saved me so much money!
Anna Varadiova
I just Received my shoes Today and the…
I just Received my shoes Today and the look fabulous.I like them .I think I Gonna order again.
Ruthann Egan
Filing a claim was super easy
Filing a claim was super easy. Claim was reviewed within a couple of days and funds were received with in a day.
Sonal
They are the best and fastest in settling the claims
They are the best
customer
Amazing Customer Service
I had some troubles with a double charge on my account. I called and left an email, and was responded to quickly by a lovely person named Rosemary. They took the time to explain what the issue was, took immediate action, and made my initial frustrations evaporate. My attempt to cancel my previous insurance policy hadn't gone through, and she offered and succeeded in canceling the old one for me. If she hadn't been so quick on the uptake, I could have accidentally paid double! Fantastic customer service. If this is any indication on how Lemonade operates, I'll be sticking with them for a while!
JUDITH Wallis
Easy to use and fast to pay
Easy to use and fast to pay
Kathleen Parker
Very easy to report a claims and a…
Very easy to report a claims and a quick turn around on payment. Had with in 48 hours.
Nancy
Pet Insurance Review
The process of filing claims for reimbursement with the pet insurance went very smoothly and quickly. There were no issues in each of the claims I filed and I received the reimbursements in a timely manner.
James S.
ease of use and coverage
ease of use and coverage
Phyllis
Very quick turnaround and ease of…
Very quick turnaround and ease of submitting my claim
Han
The app is easy and user-friendly
The app is easy and user-friendly. Fast claim process.
Heidi
Really quick and easy to submit a claim!
Really quick and easy to submit a claim!
Emma
I’ve had their renter’s insurance for…
I’ve had their renter’s insurance for years. Always a quick and easy process to register. The rates are great! Recently, I purchased pet insurance through them too, and I’ve had a great experience thus far. My pet insurance claim was filed in seconds, and we got our money back fast!
Blanca Ramos
My first claim was processed quickly…
My first claim was processed quickly and communication was clear.
Top Pet Insurance
Pets Best
Read review
Spot
Read review
Lemonade
Read review
ASPCA
Read review
Pumpkin
Read review