Lemonade Review
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Reviews 4656 
Quinn
I am having great results with Lemonade…
I am having great results with Lemonade so far. The rates are reasonable on policies of renter's insurance, car insurance and pet insurance. The process for filing a claim for pet insurance was very easy, simple and fast. I received my reimbursement just 2 days after filing a claim. So far, I am satisfied with what I am getting with insurance coverages.
Cherry
I’m very happy with my pet insurance…
I’m very happy with my pet insurance experience. The claims process was simple and stress-free, and I received my reimbursement right away. It made a difficult time much easier, knowing everything was handled efficiently. I highly recommend Lemonade to anyone looking for reliable pet insurance.
Leith Raw
Remarkable service
Remarkable service. Claim paid in two days no questions asked!
AP
Quick claim process
Quick claim process, was very useful when my bicycle got stolen,
Cindi
Easy Claim Process
The claim process is very streamlined and easy to navigate. I received my reimbursement quickly.
Amanda
Lemonade for pet insurance
Super easy to interface with the app. The folks that help with claims are very helpful with claims. They clearly care about our pets.
Amy
Company delivered on its insurance…
Company delivered on its insurance guarantee. Claims process was straight forward and fair.
CJ
Claim was processed quickly and…
Claim was processed quickly and required little to no input from me once the claim was submitted.
Tiffaney
Excellent customer service!
I am very impressed with the level of customer service and how quickly my claims are resolved. The app is easy to navigate as well! Overall we are very happy with Lemonade, hoping car insurance comes to MD very soon!
Angela
Super easy to make a claim and money…
Super easy to make a claim and money got deposited immediately
Craig
First class claim handling
I have had my policy for years and not needed to make a claim, unfortunately I damaged our Tv while decorating. I filed the claim which was easy, recorded a short video and provided the receipts from original purchase and quotes for replacement and within 24 hours my claim was approved. It was a £1000 Tv and the process was still handled without question or problems. Can’t fault the service. Hoping my renewal isn’t affected too much but will still remain a customer either way
Gouri
Easy process
The entire process was easy. We had a lot of water damage in our apartment due to a neighbor's negligence. We had to live in a hotel until our apartment was livable again, but thanks to our renter's insurance, our temp accommodation (plus so much more) was covered. We always buy insurance in hopes that we never have to use it, but this was most unexpected and unfortunate, and we are so glad Lemonade had our back! The team was easy to work with and communicated clearly right from the start. It took a while for initial responses, but I guess these things do take some time.
AP
Simple, quick, easy policy creation and claims process
Really quick and easy to setup a new renters policy. We later had to submit a claim. That process too was easy. They followed up quickly to help us through the situation and getting the claim taken care of. The person who called us to follow up on the claim was very empathetic, supportive and helpful. Overall, so far we've had a great experience with Lemonade.
Julie Whitson-Lindholm
I love lemonade they’re usually very…
I love lemonade they’re usually very fast and easy with the entire process but the last agent I had took almost a week to complete the claim so that’s why I’m giving 4/5 stars.
Greg
Pet insurance
Pet insurance made easy
Capucine Sans Hochart
Efficient
Quick, respectfull and effective answers when we needed it. The Customer Care service is great. Application is a bit hard to navigate especially if you are not native english but for the annual price paid It’s a minor issue. Globally, we were surprise in the good sense by their fairness in deeling with sinisters and reclamation.
DW
Easiest Insurance Claim Ever
Took my pup to the vet, submitted the claim through the app, uploaded a couple of documents, and that was it. No back-and-forth, no headaches. I was reimbursed in less than a week. Honestly easier than dealing with human insurance. The app is smooth, the process is straightforward, and the team clearly knows what they’re doing. Highly recommend. 🐶💸
Jerilyn
Cynthia was very helpful during a…
Cynthia was very helpful during a difficult time. 10 stars if I could
Kayla
They are super friendly and they work…
They are super friendly and they work fast . They are really good at communicating and making sure you are updated throughout the full process
Lauren
An absolute lifesaver
I’ve had lemonade insurance for my cat for roughly 4 years now, and I purchased it when he was a kitten. I never needed it until last week, when he suffered from a stomach blockage due to a hairball. My insurance renewed a few weeks ago and my husband complained about the cost of it…of course that was right before this hairball incident. My vet bill and ER vet bill were outrageous and if I didnt have this insurance, I might have had to make a terrible choice. $13k to save my cat, and they reimbursed EVERY SINGLE PENNY that I was due. I’m a customer for life now, both me and Olaf thank you!!
Gabby G
Super easy to file a claim even though…
Super easy to file a claim even though my vet didn’t show on the list. All I had to do was type in the information and scan in the visit receipt and my claim was accepted. Within 3 days the funds were back in my account.
Eli B
Straight forward responses and easy to…
Straight forward responses and easy to upload ! As long as you have your documentation !
Glen
Quick and efficient with processing a…
Quick and efficient with processing a claim
Anonymous
Great service
Claims are handled in a timely manner, much faster than usual. Agents are responsive, kind, and helpful.
Emily
So easy to file claims
So easy to file and quick reimbursements! Customer service is also spot on.
Michael
Every step of the way has been easy
Every step of the way has been easy. As well as, maybe the 1 or 2x we had a problem, customer service handled it immediately and we have been so happy with Lemonade since day 1. Great Job to the entire Lemonade Team!!!
CHRISTOPHER
I was unsure at first but after my…
I was unsure at first but after my initial claim I realized I made the right choice Very happy with the decision I made and will continue to spread the word about Lemonade
Iris Ng
Very quick response
Very quick response
Diane
This policy was amazing..paid out to my…
This policy was amazing..paid out to my checking account within a week of my pets visit to the vet..thank you Lemonade
Hannah
Great
Quickly gave funds
Madison
It was a fast and easy process.
It was a fast and easy process.
Kim
Super easy & quick
I was able to submit my claim super easily and very quickly and within the next day received a refund within the next day. highly recommend lemonade pet insurance.
Shay
Very easy
Very easy, no headache claim!
Ashley Cruz
I've had lemonade pet Insurnace for my…
I've had lemonade pet Insurnace for my sweet Susie girl for about 10 months. Unfortunately she had some unexpected health conditions that happened quickly, racking up thousands of dollars in vet and hospital stays and she ultimately passed away. Lemonade reimbursed me 90% of all the claims I filed very quickly after getting them invoices and medical history to prove none were preexisting conditions. I highly recommend and plan to get their Insurnace for my other pets as well
Angie Beresford-Slinn
This is the smoothest claim I've ever…
This is the smoothest claim I've ever made in my 72 years. Easy to use claims form and concise instruction via email regarding extra evidence of damage. Highly recommend
Martini 🐾
Thriled to have Lemonade in our…
We are Thriled to have Lemonade in our household!! This has been a blessing. It's so easy to use and very helpful!
JJ
Simple, quick, and won!
I’m not always a fan of having to deal primarily with apps however, Lemonade has made it so simple and clear that the process goes quickly, easily. and the money is in your account in no time.
Maria Catalina Ionescu
Great service
Great service, makes me feel like Leo is always well taken care of 😻
kayla irvine
I love lemonade
I love lemonade! I got my dog to the vet on Wednesday, $800 bill. Submitted my claim after my appointment and was approved within an hour and already have the reimbursement in my bank account! Had to go back Thursday and Friday for injections, and both claims were also paid in less than an hour (Fridays was instantaneous!) I am so grateful for lemonade. It has made this very stressful time about my dog a lot less stressful!
Chris
Lemonade has been the best pet…
Lemonade has been the best pet insurance! They made it really easy to enroll and even easier to submit claims! I feel reassured my babies have the best insurance!
Christina
Lemonade was very quick with my claim…
Lemonade was very quick with my claim for my Yorkie that had to have surgery for bladder stones. In stressful times like these it helps a lot when these claims are taken care of quickly. It gave me peace of mind and I got to invest all my time on my little ones healing and not on vet bills.
KA
Quick and Easy
Easy app for submitting claims and finding information about policy. Quick turnaround for reimbursement.
DD
Easy to get a quote
Easy to get a quote, easy to subscribe! Customer service has quick responses and helpful, price are competitive and the coverage are good! And easy to submit claim!!
Alma
Great experience
Great experience
Cora
Process is as easy as 123
My daughter has insured her cat with Lemonade for the past five years. So when we recently adopted two puppies, she highly recommended Lemonade to us. From application to filing claims, everything was completed online within minutes and hassle free. Reimbursements were deposited the very next day. The process is incredibly straightforward and easy. Love it!
Amit
Easy smart and great way to submit a…
Easy smart and great way to submit a claim!
Mike
The process of filing a claim was super…
The process of filing a claim was super easy. Had my money in a few days . Super helpful and friendly! Highly recommend lemonade insurance!
Yingzhen
Fast service
Fast service
A C
I would rate Lemonade #1
I would rate Lemonade #1. Customer service was great. I submitted my claim and was reimbursed the very next day. Filing a claim is hassle free and I would recommend to anyone wanting pet insurance with immediate responses and great customer service.
Joe
I had questions about a claim and no…
I had questions about a claim and no one responded, although they sent a reply that they would get back to me soon
Winson
The process was super simple
The process was super simple. My claim was paid two days after it was approved.
Kirenia
Great service!
Great service!
Adrian Cunha.
Overall good, room for improvement.
I have had lemonade for a few years now for 2 of my pets, and just added a 3rd. Overall, I am satisfied with them. Quick, easy claim process, helpful staff for questions, and an easy to navigate website/app. I started using them for renters insurance as well. The only thing I wish was different, was more clarity and breakdown for the pet insurance plans. They give an overview, but it can be difficult to tell if something will be approved. For example, one of my dogs had chronic diarrhea before I got insurance. It resolved in full after about a year and finally figuring out it was due to food intolerances. Now, when I have a claim that includes diarrhea, they claim its pre existing and not covered. I have to jump through hoops with customer service to explain that no, this is not related to her pre existing condition. Diarrhea is a symptom of a lot of things. I did get the answer that they would cover if there was an explainable reason. Thankfully, it hasn't come up yet again, but i suspect if it did, I would have to reach out again to clarify and get it approved.
Nikki
👍🏻👍🏻👍🏻👍🏻
Lemonade Pet Insurance has been great! Claims are super easy to submit through the app, and reimbursement is impressively fast. The whole process is smooth and stress-free. Highly recommend! 🐾
Thinus George
Very Good Service
Consultant ( Paul) was very helpful and provided guidance to get all the information for claim approval. Good overall experience.
Mahender
Quick help on claims.
Quick help on claims.
Janice
Very easy and was refunded quickly
Very easy and was refunded quickly. Great experience.
Greg
Lemonade provided a 5star customer…
Lemonade provided a 5star customer support experience and super fast response handling our claim. I have nothing but good words to say about MarcusG our claim support representative,he understands the exact need I was challenged with and his instructions to the application process to final approval was on time swiftly because of arctic weather conditions in our city my family had to evacuate the resident placing us in a hotel with meals accommodations when the rebuilding and relocating process has begun . Lemonade is definitely a good choice for renters insurance. I will be now interested in upgrades of other services you provide.Price is very affordable too.
Pani ayyappa
It was really very nice experience
It was really very nice experience. I gave the requested information and uploaded them. Process was very smooth and resolved very fast.
GC
Fast helpful service!🤗
Fast helpful service!🤗
Vicki Texeira
I had never filed a claim before
I had never filed a claim before. Very easy and straightforward. They are also very quick to respond to questions. Highly recommended
Karla
Very easy to use
Very easy to use, straightforward and quick on processing claims
James
Reliable and helpful
Very straightforward. Lemonade makes difficult situations easier.
Kerrie
Easy to submit claims
Easy to submit claims
Krystal
The claim process was easy
The claim process was easy, straight forward, and quick.
Debbie
It was easy to submit a claim and there…
It was easy to submit a claim and there was someone there to assist me with any questions.
Tyler
Very attentive
Very attentive, quick turnaround, and great customer service!
Chelsea
I cannot recommend Lemonade enough
I cannot recommend Lemonade enough! It’s so quick and easy to use.
Nicole
I can't recommend Lemonade enough
I can't recommend Lemonade enough! They have been easy to use for setting up policies and super fast for paying claims.
Julia
Service is always great and…
Service is always great and reimbursements for my pet insurance are quick. Highly recommend!
Carley
Super easy to navigate
Super easy to navigate! Very helpful agents! And very quick response time!
Danna
My experience was great
My experience was great, the team was able to resolve my concerns and very efficient, very quick they were able to contact me.
Irene
This app makes everything so simple and…
This app makes everything so simple and easy. Everyone is so kind and explains everything so easily. I love that I can easily submit all documents through the app.
Hilda
An Easy Process
I went online one evening to find out how to file a claim. I was immediately connected to a live person who walked me through submitting my claim. The whole process was pretty easy. Just upload some documentation and make a short video summarizing what happened. It took only about 15 minutes and I had a deposit in my bank account the next day.
BRANDI
The app is so easy to use and the reps…
The app is so easy to use and the reps that I have engaged with have been excellent.
Jessica
Reimbursement for wellness exam and vaccines so fast
Took my cat for annual exam and vaccines. Submitted the claim and get my reimbursement within one day, so fast.
Gary Fahs
Lemonade for Renters Insurance
The way they dealed with claim. They listened, they cared and they responded quickly.
Luisa
I have nothing but good things to say
I have nothing but good things to say. I took my cat to the emergency vet and within a week, the claim was fully processed and I was reimbursed. Even with preventative care claims, it is always fast and easy.
Taylor Collins
Fast claims
Fast claims, I submitted my info and the entire claim was done in less than 10 minutes and I had my refund within a couple days.
Marty
I had a few issues at the start in…
I had a few issues at the start in filing a claim, but I had great help from several associates who helped me understand and the process of placing a claim is very simple.
Ian Rehn
Fast and easy claim.
Fast, efficient and easy to use system made getting our claim approved so simple. Great experience.
Isabel Quasha
The fastest assistance easy navigation…
The fastest assistance easy navigation & no red tape
Ric
Filing the claim was fast and easy.
Filing the claim was fast and easy.
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