Lemonade Review
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Reviews 1808Lemonade has a good line of communication, an easy process to file a claim, and the claim is paid in a timely manner. I highly recommend Lemonade for pet insurance.
It was so easy to file a claim to be reimbursed and we had the money in two says. Great experience
With my dog getting sick and spending a lot of money at the vet, you guys made it a lot easier because as soon as I submitted my claim I got paid in less than a week.
Easy to file claim and payment within a day or so.
I have had Lemonade insurance for my puppy since I adopted her about a year and a half ago. This insurance has been super helpful as it helps you file claims and is very responsive in terms of reimbursement. The monthly cost is so small compared to just one emergency vet visit. I HIGHLY recommend!
I love Lemonade insurance for my fur baby! Super easy to use, easy to file a claim and you receive your refund instantly!!! You can reach out and receive a response right away!
Very easy to submit and almost immediate response. This was the first time I have ever had pet insurance for our dog and I am extremely happy with our choice of Lemonade. All emails are always friendly and quick to respond. Thanks so much!
This is my first time getting a insurance for my dog and the experience is awesome they money is ready the next day when I do a claim
I am grateful for the team here at Lemonade, received my claim in two days! I can’t express how important it is to have your fur babies insured.
Lemonade was recommended by a friend when I was considering dropping pet insurance because of the expense. Lemonade was affordable compared to my previous provider and coverage is easy to understand. Last week I took my cats to their preventative annual checkups and easily filed their claims same day and was approved quickly. It was so easy!
Lemonade was fast and accurate.
So easy, quick, and efficient to file a claim! Honestly blew my mind. I've been recommending Lemonade to everyone I know. Thank you!
You hope to never have to use pet insurance, but I’m so glad I have it. An emergency vet visit is super stressful, and having coverage provided immense peace of mind and allowed me to focus on my dog’s health and treatment, and not the mounting costs. Filing a claim was incredibly easy, and the turnaround was relatively fast, too.
Amazing fast response
Lemonade is so user-friendly and quick to review and respond to claims!
The absolute best experience I’ve had with an insurance company. We use them for pet insurance. Claims are super easy to file, the app is so use friendly, the response time is lightening fast. Very different than the traditional insurance model we’re all used to. Highly recommend Lemonade!!
Filing a claim is so easy!
Very easy and fast reimbursement!
I put my first claim in and at first was a little put off by it seeming to be through a chat feature on the app. However, this has to have been the easiest claim I have ever submitted to an insurance company. It walked me through step by step and instantly reviewed/approved my claim. Money was in my account the next day. Very happy with this company versus the previous companies I have been through.
Super easy to file a claim and get it approved. Customer service is quick and transparent. 100% recommend.
I was apprehensive about insuring with Lemonade as I live in the UK and it seems to be relatively new here. The policy price is reasonable and the claim process and support given for a broken mobile phone was excellent. (John was our claim advocate) Once the claim was settled the money was in the bank the next day.
Having Lemonade insurance coverage for our dogs has given us peace of mind — we don’t have to worry about ever making the choice between our dogs’ health and paying our bills. A few weeks ago, our dog’s leg was bothering him and he needed an inflamed skin growth removed from his leg. Filing the claim on the Lemonade app was quick and easy, and we got a reimbursement quickly deposited into our bank account. I highly recommend Lemonade to anyone with a beloved pet!!
Fast. Good.
The reps were all very helpful and professional. It was easy to reach out to them to ask questions while filling out my claims and the entire process was easy and straightforward.
the process was simple and quick.
I have always had a great experience with Lemonade. My claim was taken care of quickly and with great professionalism and my questions were answered quickly. I also got my refund very quick. Would highly recommend this company.
Everything went quickly with no issues as expected
I have pet insurance through Lemonade. All the claims I have submitted were approved very quickly, and the money was sent to me within 3 days. I understand they don't cover dentals to keep costs down, but I wish there was an option to add it.
Easy to submit a claim. Fast payment on the claim
Purchased insurance from lemonade for my 2 Pomeranians last year. Lemonade has processed a few claims for me now. They are efficient and reliable. I highly recommend them to pet owners.
I filed my first claim in the past month. My 2 year old Persian unfortunately developed a severe corneal ulcer that required several visits to the vet followed by regular visits to an ophthalmologist and multiple medications. Lemonade has covered 90 per cent of everything and, amazingly, payments have been deposited in my account within 3 days!
First time using the ap and all went well. Easy and user friendly!
I just had to make my first claims for my Bulldog. I called Lemond and talked with a representative. She was very nice and explained what I needed to file. I e-mailed her the information she requested and three days later my claim was handled. It was so easy.
Filing a claim was very easy and is usually reviewed and approved with 2-3 business days. Having Lemondade pet insurance has given us peace of mind knowing that if anything happens to our puppy, he will be taken care of.
Easy to use. Claims are so simple. I never realized how worth it having insurance would be on our dog.
Super easy to use and straightforward claims process! Fair rules and competitive pricing vs. benefits.
Recently submitted a claim and the process was so smooth and easy. Received a payment within 24 hours.
Knowing that if/when my fur baby gets sick I have the piece of mind to be able to take her to the vet.
Friendly and helpful representatives . Timely claims resolutions .
Made easy to file a claim. Paid almost immediately. It was a very pleasant experience.
I was extremely hesitant to get pet insurance because I thought this would just be another scam or something that had me jump through hoops when I needed to file a claim. I’ve done two claims now and Lemonade has been nothing short of exemplary. Their customer service is incredible. Thanks lemonade team!
Great experience!
Every Customer Service Rep I have talked to have been very polite and answered my questions very quickly. I enjoy talking to you staff.
Claim was received and reimbursed in days! Quick, reliable service.
I got pet insurance on a whim about 6 months ago. I never thought I would need to use it for an emergency. Our family ended up having to take our dog into the Vet ER after she swallowed an object on accident. The whole experience was terrifying and costly. Thankfully, she was okay. Even better, Lemonade covered a huge amount of our expenses and saved our family from debt. We are so grateful for that small fee a month to help take care of our pets AND keep us paying low vet bills. The whole process of the claim was quick and easy and I was able to get our money and pay the vet back in just a few short days. We can’t thank Lemonade and their team enough!!!
The process of submitting a claim through Lemonade is so easy! I uploaded my documents and got reimbursed the next day. So easy to work with and very user friendly!!
Super simple & User friendly experience Overall, the experience is so simple & user friendly. They ask you questions that are easy to answer, make it simple to submit the information and supporting documents and everything about the process is quick and easy.
We got reimbursed for out of pocket expenses.
Filed a claim for an annual wellness checkup for my cat. Wow, it was so simple? Very straightforward. The automated system guided me through the steps quickly. I received my reimbursement within a day or two. It also tells you the breakdown of your payment based on the plan you chose. So happy with this.
Lemonade is a reliable, credible insurance company that expedites claims and simplifies processing. I’ve never had an issue or complaint.
Fast and easy payment on claim.
Everything went as smooth as possible for our claim. They itemized the information for me so I didn’t have to do it. They approved the claim fast and got the money to us right away. They asked about the condition of our dog, too, not just insurance questions.
Very straightforward and incredibly fast! It took less than a minute to accept my claim and I got my reimbursement within the week
Submission of my claim was seamless. The reimbursement amounts were very fair. And, the payment was promptly received. Customer service was excellent, very helpful and always courteous. Recommend Lemonade without reservation.
Site is easy to use. Straight to the point, friendly, and professional service!
Best insurance for our dog. Lemonade takes care of our claims so quickly and their reps are always so friendly if I ever have questions. The plan we're on has so much coverage, but is beyond affordable.
Easy to use and very fast!
Filing a claim was super quick and easy! It was done via chat so I was able to do it right on my phone in less than 5 minutes. I had my money in 2 days.
I am so glad I chose Lemonade for my pet insurance when i was shopping for it two years ago. I compared and studied different choices and read different reviews and I consistently read people were happy with Lemonade. I have had two recent claims for my dog and couldn't be happier with the complete process. Submission is super easy. Communication was excellent. Reimbursement was clear and exactly per the policy. I did not know if things were going to be nit-picked as one claim involved a surgery. Not one question or issue. Premium did go up this year and while I wish it hadn't, it is completely understandable. Very glad I made this choice.
Professional and Caring operators and a timely refund
Easy claim turning and fast reimbursement
This app delivers a seamless experience from start to finish. It's like gliding through butter! Plus, the response time is lightning-fast. Need help? They've got your back in no time. Highly recommend!
Quick and easy and fair claims submission, payouts make sense.
Super simple and great service!
I didn't like the fact that I couldn't speak to a rep and had to file a claim on my phone via an app as I am a laptop person and don't use my phone like the younger gens. However, once I got the hang of it .... it was so easy and convenient. So glad I feel like I got a new skill.
Very easy and nice!
Not a fan of reaching out via the App and then shifting to SMS later.
Fast turn around
The best part about the insurance is that they do what they say they are going to! The sign-up is clear, what the policy covers is written in simple language. The directions are explicit and easy to follow for a claim, the process is done over your phone, the documentation required is exactly what you receive from the Vet and the descriptors used are the exact language. The process takes only a few minutes to complete. I couldn't be more satisfied up to this point!
Fast, efficient, friendly, easy.
Easy to work with, clear about what they are doing and prompt in addressing claim.
Very easy, convenient and quick response
Excellent customer service and claim processing.
The claims process was quick and easy. I was surprised how fast the approval came back and the money was deposited into my account!
got reimbursed in less than 12 hours!
The lemonade team is always quick to resolve my claim. They are friendly and very helpful.
After my dog had surgery, filing a claim was super easy and it only took a few days for everything to be approved. Couldn't have had a better experience!
I have no issues with Lemonade. Would recommend!
Well, I just received some money back from my dog Delta's accident. I already covered the 500 dollar deductible and I got the 90 percent coverage from Lemonade. So far lemonade has been excellent. Now it's almost time for her surgery, hopefully everything still goes smoothly with the payments.
Good Response and friendly
Easy to file online - same day. Payment was prompt. Very pleased
Took cat in for yearly exam and shots, getting reimbursed for the allowed amounts the very same day. #Easy !!!!
Normally dealing with any insurance company involves long, drawn out, and frustrating conversations. Not lemonade. Filing pet insurance claims literally takes 2 minutes and is insanely simple. 10/10 worth every penny
This insurance has been speedy and extremely beneficial. I have recommended this company to many of my friends who have pets.
It was a very good experience during a stressful time.
Lemonade pet insurance is awesome. It is so easy to sign up and I have had two claims that were easy to file and both were approved. I kept my documentation in order for the claims and I think that was helpful.
So grateful for this company! Our bulldog unknown to us had chewed a plastic spoon and had part of it lodged in his intestines! He had a 2 day ER vet stay and surgery and Lemonade came through paying the exact coverage amounts in our policy! Our 7k vet stay was approved at the coverage % and was in our account the next day. Super grateful and will always keep coverage with them!
Easy and quick reimbursement transaction!
The claim process was quick and efficient. No complaints!
Lemonade gives great customer service. The claims are paid fast and the process is easy with the app. Buying a policy from Lemonade for my dog was the best decision. I recommend this company.
I was skeptical of pet insurance but I decided, after much research, to give lemonade a try. I have been with them for two years and never had to submit a claim. Recently my baby got very sick and we almost lost her. It was sudden and unexpected. She spent two nights at the emergency vets and they were trying to stabilize her with meds. The bill was hefty and I knew I had to submit it. I thought like most insurance company’s, they would fight every little charge. Throughout the process I had a caring claims consultation who checked in on how my dog was doing. After 4 days I received payment on my claim. I’m still having weekly follow-ups for my dog and I submit each claim and they’ve been approved immediately. The money is sent straight to my account which is so convenient. Lemonade makes the whole process easy. At a time when I was overwhelmed with sadness and stress they eased the financial burden. This insurance in 100% worth it.
The app is easy to use and process is fairly fast. So far so good.
I submitted the invoice with the detailed information. It took less than 10 min. It was immediately approved with the amount that was reimbursable. I received money in my account the next day.
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