Lemonade Review
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Reviews 2667 
anonymous
Great company
I never have a problem when doing a claim and always get reimbursed right away
Joyce
First claim so smooth
First claim so smooth. Thank you
Jakub Jaszczyk
Great and reliable
Great and reliable
Jerry
Submitted a claim for an annual claim submissionhealth…
Submitted a claim for an annual health check appointment and response of payment was almost instantaneous.
Kaitlyn
Fast and simple process
I was able to file a claim and get reimbursed 2 days later. The process was fast and easy!
t r
I have used Lemonade insurance
I have used Lemonade insurance, first for my renters' policy and then for my dog's insurance. Very competitively priced and FAST to respond to claims. My dog's insurance has paid for itself many times with his many vet visits. I have referred several people. I have been very pleased with the company and the service.
Gil Orozco
The customer service representative was…
The customer service representative was very helpful in explaining the benefits of my pet's insurance.
Michelle
Feeling very grateful
I'm very grateful to Lemonade for this good experience. It's really made my day. Obviously not nice having accidents but I was assigned and looked after by one person throughout. I provided photos and a wee video recording of what happened and Lemonade approved. Feeling thankful and would definately recommend.
Sam Henning
Big shout out to Kris at Lemonade...
Big shout out to Kris at Lemonade for handling our renter's insurance claim. I enrolled in Lemonade several years ago and have never had to file a claim until now. Kris answered all our questions and communicated honestly and clearly about what to expect. The process was fairly seamless and we feel taken care of and grateful to have insurance.
Abhishek Baghela
Awesome & efficient service
We have a Contents and Liability Insurance from Lemonade. The Lemonade team was super helpful in dealing with our insurance claim. They were extremely understanding and cooperative. The insurance claim was approved in a few hours of time after applying on the app. The insurance agent was good enough to call and understand our claim issues. I will definitely recommend Lemonade to all my family and friends.
Damian John Harper
Smooth
My first claim of 290€ for a friend's damaged sofa went super smooth! I highly recommend this service!
Hannah
Quick and seamless experience with…
Quick and seamless experience with submitting claims
Kennedy
100% Recommend
I have had amazing service at Lemonade. The claims are so easy! I have introduced Lemonade to a couple people by now, definitely recommend!!
Nat
So easy
So easy. Chatting with a real person. Just one picture to upload and they did the rest. My claim was approved instantly and the money in my account the next business day.
Kristen
Lemonade pet insurance is a great…
Lemonade pet insurance is a great service. Making a claim for our pet was so easy and it was processed very quickly.
Stephanie
Excellent Pet Insurance and Home Insurance
We have had lemonade pet insurance for several years and are so happy with it. We moved from another competitor insurance brand because they kept increasing the premium each year despite our dog not experiencing any major medical issues. Now that we have Lemonade, we have used it for several major surgeries (2 torn ACLs) and ER visits (she's a lab that tends to eat things she shouldn't), the claims process is seamless and we have never gotten pushback. Our premiums have increased, but only slightly and in my opinion at a reasonable rate for our dog's age. I recommend this insurance to everyone. We even used it for homeowners insurance in a fire prone area that can be difficult to get coverage. It's a great company that is not only in it for profits.
Steve
The site was easy to use and worked…
The site was easy to use and worked quickly
Alex S
Good and fast claim process for Jazz’s…
Good and fast claim process for Jazz’s wellness check.
Brittany Smith
Amazing!
Claims are quick and easy to file. With reimbursement being just as quick.
Juan Carlos
It was super fast and easy to manage.
It was super fast and easy to manage.
Hazel Sharp
Using Lemonade insurance since my first…
Using Lemonade insurance since my first appartment. No problem yet, good customer service. Just great.
Julie
Super easy!
Super easy!
Amanda
Love how fast they respond and pay love…
Love how fast they respond and pay love it
Kimberly
Love the app
Love the app
Kilieyn
I like the connection that the agent…
I like the connection that the agent makes with the customer. I like how they make things fast and easy for you and try to get you the best claim possible.
Ricardo Morgado
Simple, nice and agile experience
I have it since 2019 and just needed to use 1st time for a damage in an Airbnb. It was really uncomplicated and with very good timing.
Adrianne
I love how easy the Lemonade app is to…
I love how easy the Lemonade app is to use! I submit my paperwork and am reimbursed immediately. Im very happy with my coverage for my pups!
Aida
Filing Claims
It was so easy to file a claim and you get answers and reimbursement amounts immediately.
Sarah
Have had a great experience with…
Have had a great experience with Lemonade. Very easy to submit claims & get reimbursed.
Caroline
Very easy to file my claim and very…
Very easy to file my claim and very quick reimbursement.
Jill Ayers
I’ve had Lemonade for over a year
I’ve had Lemonade for over a year, my experience with them has been outstanding. Despite my dog developing a costly condition, Lemonade instantly paid all of our claims. It was completely hassle free. Having this insurance has saved me thousands of dollars. I’m very happy with them.
Calli
Timely and Professional
Timely, professional and caring. Everyone did a great job processing and handling the claim. They made sure Gus was feeling better. Reimbursement was correct and completed in a timely matter.
Kathleen
Submitting claims a breeze
The ease of submitting claims is great. Lemonade is very fair in reviewing claims. Some are approved in seconds. I have recommended Lemonade to friends, family, even my physician! Emergencies happen, I would take them to emergency vet regardless, but its comforting to know my dogs are covered
Amanda
Fantastic experience
Fantastic experience. Quick and easy. Quick reimbursement .
Aaron
Great Service
Recently we went through the horrible experience of living our beloved Doberman, Captain. Lemonade’s ability to process claims in a timely manner helped us endure this tough time. I highly recommend using Lemonade.
Anna
It is very simple to file a claim
It is very simple to file a claim, and the decision about the claim is made quickly.
Marylinda
user friendly
user friendly, prompt response and fast refund.
Sara
Great service and an easy-to-use…
Great service and an easy-to-use interface.
Esmeralda
Cheapest and BEST insurance option!
Cheapest and BEST insurance option!! So easy to file a claim!! Overall AMAZING!!!
Cliff
Easy, fast, friendly
Very easy, very fast, and very friendly.
Crystalyn
Very easy to file claim
Very easy to file claim. I had an issue with my form of payment and they quickly resolved it.
Anthony
Great service
Great service, reactive and supportive !
Valued Customer
Needs to improve on making a claim…
Needs to improve on making a claim easier to file. To much repeating what’s on the Vet bill.
customer
Best pet insurance I've ever had
Best pet insurance I've ever had! Love lemonade.
Genevieve Cipes
Excellent Experience Always Excellent Customer Service and a…
Always Excellent Customer Service and a good experience.
Andrea C
Get Lemonade Pet Insurance NOW - life saving!
I cannot recommend Lemonade Pet Insurance more highly. We had a pet parent's worst nightmare; one of our furbabies got out of the house & was missing for several hours...later found after being hit by a car. We rushed him to the emergency vet at our vet's recommendation. After 3 days in the emergency vet ICU, he was discharged home unable to move around on his own and needed time to rest and get stronger at home before he could be ready to have surgery for his dislocated hip from the accident. The staggering cost of the emergency vet would have left us scrambling to pay for the upcoming surgery. I filed the accident claim on Friday night for the 3 days in ICU and 3 follow-up appointments with our regular vet. 5 days later, I received an email that the claim had been approved, and the money was transferred into my account the same day. I chose a plan with $250 deductable, which then covers 80% of the claim up to $50,000. I was floored how quickly and efficiently this process was. I filed everything through their app and sent my documentation via email. I have told EVERYONE I work with about Lemonade Pet Insurance and urged them to get coverage. This literally has helped my pet's life!
Valerio Mascolino
Never a surprise with Lemonade claims
The experience of opening claims on the Lemonade app is extremely easy and effective. My claims were always approved with no surprises after providing vet documentation, normally with no iterations required. The policy is transparent and Lemonade is reliable in fulfilling the claims.
Ariana
Easy
Very fast, convenient and personalized process.
Chasity
Fast and easy
It is easy to use and you get the money right away
Azka
easy claim filing process and it was…
easy claim filing process and it was approved right away!
Kaehukai
Easy to file a claim
Easy to file a claim with just your smart phone, caring customer service, and any "unclaimed funds" gets donated to a charity of your choice. Great company!
Rohan
Very easy to use app
Very easy to use app . Claims were processed very quickly. Support ticket raised was handled in a timely manner and issue resolved.
Jess Rams
I tried doing it on line
I tried doing it on line, but was not successful. Called in and everything went smoothly.
Yao
Thanks Lemonade care our pets
Thanks Lemonade care our pets. Appreciate all the insurance help and nice to have you to support MoMo and Donkey! :)
Barbara Boettcher
Lemonade has been very helpful through…
Lemonade has been very helpful through the claims process. Jason did a great job explaining that for the neuter process the 80% isn’t used and that you only pay up to $120.00. Lemonade has been a Godsend with the raising prices of dog care. Ranger is like a family member and of course I selected only the best for him.
Lemonade customer
Efficient App and Claim process
We have been a customer of Lemonade for four years and have had claims under our renter and pet insurance. I love their app and the simplicity of the claim process. They are efficient and clear and credit the payment within days
Marco Gonzalez
You guys make f so easy on…
You guys make filing a claim so easy on the Lemonade Ap and processing the claims in record time. I was a little skeptical about pet insurance but I’m a true believer in Lemonade and highly recommend your service. Thank you
Eli
The Good Guys/Gals
No one ever wants to have to use health insurance for a pet, but the reality of life is we never know what future holds. Lemonade’s process and TEAM have always been outstanding. We’ve had to use lemonade quite a bit, but I still feel they “get it”. This is a good company. They’re one of the good guys.
Lauren Barnes
Easy peasy lemon squeezy
I was dreading submitting my claim after my dog got in her accident. When I finally mustered up the courage to do it, I realizaed that I was nervous for no reason! The process was simple!! They even gave me the option to itemizing my expenses or have them do it for me. It was approved within days. AMAZING!!
Lindsey
quick and easy
So far it has been super quick and easy to make claims and get approved. Definitely recommend!
LYY
Have never been so impressed by an…
Have never been so impressed by an insurance company before. Claims are easy and seamless. Highly recommend.
Katelyn & Luna
So thankful for Lemonade to insure our furbaby
I’ve been with Lemonade for around 3 years now with my little pup Luna. We have loved Lemonade. The ease of use with the app has been our favorite part, not to have to call anyone or sit on the phone mail in paperwork is so nice. Just easy upload in the app and next day reimbursement. We LOVE it!
Geert
Easy to use app
Easy to use app
Syed Ammar Ali
It was a great experience
It was a great experience , their officials are very professional and help you throughout your process.
Jim
Outstanding service
Outstanding service! Turnaround time to process my claim was best in class. Great work Jim and Lemonade. Thank YOU.
Eva
Easy peasy, with great speed and return
It’s always very easy to jump in the app and answer questions to submit a claim! The review is always fair and helpful when additional questions need answered.
Bill
Quick and easy
Filing claims are very easy with quick reimbursement to my bank account.
LaRae
They make things so easy and efficient
They make things so easy and efficient. My money is deposited back into my account within hours!!
Grey
Awsome insurance
Awsome and quick responses, great customer service, flexible payments 100% recomend
Brenn
I recommend Lemonade all the time
I recommend Lemonade all the time - they have excellent service, and have helped me through unexpected issues with my pet. A fantastic experience that I am grateful for!
Frank
Pet Insurance
Helpful, fast, easy, awesome.
Jacob
Superfast procession / unseen UX
They processed a claim in 6 (!) seconds. I’m still surprised! Now I remember why I chose them 3 years ago. And the user experience… have not seen anything so close in any other domain. Wow!
Tara
Easy to use
Easy to use! Helpful service! Results I was hoping for.
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