Lemonade Review
Find a customized quote easily
Reviews 2454Always a great experience!!
This was by far the easiest claim process I have ever experienced. Great communication and wonderful customer service. Thank you!
Quick and easy claims.
These guys are great. The claim filing process is very smooth and easy to use. It feels personal, compassionate, and ethical—like I am actually being supported by my insurance company, rather than being set up to say the “wrong” thing. They’ve helped a lot with my puppy who got an unexpected injury. We love Lemonade.
Great service
I continue to be impressed by lemonade and its staff. Their communications are cordial and timely. My claim was settled within a week, they are everything you would want in an insurance company.
Great and easy process! Thorough communication.
Coverage is not enough to cover pet car.
Quick and easy to submit a claim and receive reimbursement.
The claim process was extremely simple. Uploading my documents was easy and my claim was approved within 2 minutes. The reimbursement was in my bank account by the next day. I'm so glad I chose Lemonade for my pet insurance!
Lemonade is super quick with claims and everyone I’ve worked with has been so kind. I recommend lemonade to everyone!
Pet coverages could be higher. But the service is pretty smooth. No complains.
Excellent insurance! I’ve tried others and was very disappointed. I have never had a problem with a claim. The policy is written very clearly and concisely so you know that what you see is absolutely what you get. The claims process is quick and easy and the claims specialists are very friendly and helpful. I recommend Lemonade to everyone I know that has a pet!
I've used Lemonade for pet insurance for my two dogs - a Springer Spaniel mix and an English Bulldog. While the premiums are expensive for the bulldog (iykyk) my experience using Lemonade to file claims has been very easy. I typically have a response within moments and a reimbursement in my bank account as fast as they can get it there. It's nice because I just pay my vet out of pocket and am able to not hassle with copays and billings and whatnot like people medical insurance. Lemonade is really straightforward. As far as the policy is concerned, I've shopped around (even including my employer) and this is really a great comprehensive policy at a decent price. I'll keep Lemonade as long as they'll have me!
My experience with Lemonade has been wonderful so far. Submitting claims is very easy to do on the app. All I have to do is submit supporting documentation from our vet visits. The money is deposited into your account and it’s as easy as that.
Lemonade has always been easy to use and fast in providing me with my reimbursements. They are also affordable and available on my smartphone, so I can post receipts for pet insurance right after the purchase is complete.
Just joined very reasonable for home insurance when compared to companies like close-swinton. Quick and easy to take out policy and if you share a link with friends you get money off as well. Please with it so far :). It's the octopus energy of home insurance.
Nett und efficient.
Quick processing and reimbursement of claims
I had 2 stolen packages at home, 1 of them of moderate value. After making the police report, It took me a few minutes on their app to submit all the details and the home contents insurance claim was approved in 6s. I was impressed.
I like how affordable it is and how quickly I get approved and paid back for claims
Filing a claim was super easy. The team approved my claim in a timely manner. Everyone was helpful and effective.
Love the App. Great UI. Fast response
Easy to understand and follow and provide a quick response.
It’s so easy to file a claim in the app. Claims are reviewed quickly and money owed is transferred fast. Communication is strong and even included a very funny gif that made me smile.
It is just such a simple process and brilliantly done. Exceptional customer service is so rare these days and lemonade is as good as it gets.
Easy to file claims which are quickly adjudicated.
I just submitted my first claim and it was so fast and easy. A click here and there, submitted my veterinary invoice and viola, Lemonade reimbursed me within minutes. It was all very straight forward. I wish MY healrh i surance were so straight forward! I'm glad I went with Lemonade for my pet insurance needs!!
Used for insurance on my laptop. Laptop ended up getting damaged and I had to claim. Was fairly easy with the app and got compensation so nothing bad to say about this company:)
Affordable. Good customer service
Claim was processed quickly. Very easy and consumer friendly experience
Easy to use app, just had to input info from my vet’s receipt and my claim was processed instantly. Very useful!
App was easy an the staff to talk to them was a very good experience
Enrolling in rental and pet insurance with Lemonade is the best 'adulting' decision I've made. Signing up was easy, and the automated forms were a breeze. Because of the clear communication and navigation in the app, I know exactly what I'm covered for and how to access benefits. Submitting a claim takes minutes and is actually an enjoyable experience! I rave to everyone I know.
My claim was processed in a timely manner and with detailed explanation of the payout of my claim.
This is the first time ever to write a review at Trustpilot, and for a good reason! I have been a customer of this company for more than a year and it has been always a surprise how fast and helpful their response has been! I am changing my address and getting a new co-tenant so there was a lot to be done getting a new policy and canceling the old one that the period will overlap with each other. They helped me through via email which was very fast and detailed so I could do it with step-by-step instructions. I’m very happy about their service!
Best experience submitting claimed! It’s so easy and convenient … will recommend it to anyone with a new puppy!
Lemonade is fast with responses. They care about their service and doing their best. Most important, they care about my pet's health.
It was very easy to process my claim for reimbursement of my vet visit on-line. The funds were received into my bank account the next day. Also, the staff at Lemonade have always been prompt in responding to any of my questions. The Company’s efficiency and customer service is excellent.
Quick & easy experience!!
Entering a Claim for fast and easy I was done within minutes and money in my account.
The app is intuitive and easy to file a claim. For routine things, the reimbursement is immediate.
I recently had a fantastic experience with Lemonade’s pet care reimbursement process. Filing a claim for my Pomeranian’s vet visit was incredibly easy through their app. The process was quick, transparent, and user-friendly, with clear instructions at every step. Within just a couple of days, I received a prompt notification that my claim had been approved, and the reimbursement was directly deposited into my account. It’s comforting to know that Lemonade makes caring for my pet financially manageable, and I highly recommend their service for any pet owner.
As a person who knew nothing about insurance, Lemonade explains everything in a way that makes sense & im always able to get an answer for my questions. The AI aspect of it is surprisingly Not Annoying (like AI sometimes can be) and it feels like I’m having a real conversation with a respectful helpful person, but much faster! Lemonade is a great place to start as a young person getting renters/car/pet insurance. And the prices are great
Easiest insurance claim I've ever made
The people are knowledgeable and know how to treat the individual on their problem
Every claim has been a breeze. Every claim has been processed in seconds.
Very fast and easy to use.
I love Lemonade Pet insurance. It is very quick and easy to submit claims and I receive reimbursement quickly. I would highly recommend Lemonade!
They helped me out a lot and I got my refund back quick!
They are very prompt on there messaging system. Everything is always in order, great renters insurance and pet insurance at reasonable prices
They work super fast and efficient.
Super easy to use and understand. The app works great, reimbursements arrive very quickly.
After a large vet bill I looked into pet insurance. Lemonade has made it easy to access and file claims. Lemonade covers a lot of vet necessities and puts my mind at ease knowing I can afford my pet’s care.
I’m a client of Lemonade for several years now, and I couldn’t be satisfied more. Every time it’s a fast and easy procedure, very polite and welcoming customer service, fair and supportive case reviews.
My first time filing a claim with Lemonade, in 2023, was a total nightmare. I had to fight a denial because it was labeled as a pre-existing condition. The claim I just filed at the beginning of October 2024, was incredibly easy. Thank you for improving your service. Thank you for helping me give Anubis a chance to fight and enjoy life again.
Lemonade did great. The interface is intuitive and they process extremely quickly.
I was easily able to find my policy in my email and account, easily make a claim and was quickly paid for the claim.
Working with you has been quick and painless
I am a big fan of lemonade pet insurance. They continue to cover our pets medication and filing claims feels honest and reliable. I recommend this pet insurance and feel like I trust them. They have covered every incident we have had and use simple language you can understand!
The claims process is so easy and love the app
Really appreciate Lemonades promptness when it came to processing my claim. From processing to payment it was just A couple short days. Thank you Lemonade For making it possible to take care of all of my babies Health needs
Quick replies, very cooperative, almost refunded the whole ammount.
When my dog was sick and undergoing a GI workup, Lemonade was fast and easy to use. I am very pleased with their responsiveness.
I’m a very low income household and hadn’t realized the cost of veterinary care has skyrocketed in the last 10 years, so this insurance has been very helpful.
Their app makes things very quick. I can get a claim out to them, submit my documents, and move on with my day while they handle the rest. They keep me up to date with the progress, and I have never had an issue.
It was pretty easy to file a claim when our cat needed blood work done. Got half the cost of the vet bill paid the next day.
At the beginning I just couldn’t submit a complaint via the app (which is the only way of doing it) - however, a human (Rene) contacted me and treated my claim super quickly. My theft package covered my two bikes and my stroller. Thank you lemonade
Great Company that stands by wh
I am a new customer & have enrolled two of our fur babies. I have only filed one claim so far and the process was super easy, quick & efficient. I received reimbursement for an exam/annual visit within 3 business days which posted immediately to my bank account.
My dog recently was diagnosed with seasonal allergies so bad he needs allergy shots every 6 weeks. The process to submit a claim is super easy. So easy that I was granted my refund almost immediately after filing the claim. I am so happy I chose Lemonade as my pups insurance company.
Easy peasy Fast response and refund
They are fast to refund, and very easy service to use.
I’m not normally a review person, but I honestly love Lemonade. It’s extremely user friendly, very easy and quick to file a claim, and a portion of the money goes to a good cause!
Really loving Lemonade. It's so easy and well worth it. Great customer service, and smooth claim filing process. I'm just really happy all around so far.
They are faster, they are kind and that makes everything easier
Lemonade is the best Pet insurance I've ever had. It's easy to use, affordable, and is extremely quick with reimbursements. When my pets get hurt, I can worry about them without also worrying about whether or not I can afford care. I'm so glad I bought this insurance.
I recently filed claims for reimbursement for routine check up, vaccination etc. via the app and to my pleasant surprise the process was quick and easy and the refund was in my account within days. Thank you!
Great and fast service!
Easy to submit a claim online, quickly assessed and approved.
Best price and best service! Had a claim and was easily solved
As a result of a "Foster Fail" we welcomed Jupiter to our family - a 2 yr old 55lb German Short Haired Pointer with stomach and skin sensitivities. Over a year later, now 90lbs and amazing, he still keeps us busy with various vet appointments. Thank god we have Lemonade pet insurance to help with all of his vet visits and to keep the costs manageable. I only wish we had Lemonade with our 6 other dogs over the years.
Wow, what great and speedy service!
It was easy and fast to submit my claim.
Lemonade and team are always so easy and great to work with!
Filing a claim was quick and easy. The reimbursement came back fast.
This site is a free online resource that aims to provide useful information and comparison tools to our visitors. We take advertising compensation from businesses that appear on the site, which affects how they are positioned and in what order, as well as their score. Company listings on this page DO NOT constitute an endorsement of them by us.
We do not include every service provider on the market. All promises and representations regarding the information provided on this page are disclaimed, except as expressly stated in our Terms of Use. All data, including reviews and pricing, displayed on this site is subject to change at any time.