Lemonade Review
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Reviews 4887 
Jue
Thank you for all the help!
Thank you for all the help!
Regina
Great company
No complaints. Friendly, quick service, and affordable.
Adrianne
It was quick and easy to send my bill…
It was quick and easy to send my bill from my Vet. To cover the reimbursement for her visit and shots.
Nikki Jackson
Quick and convenient
Easy, efficient, quick reimbursement
Charles
All went well
All went well
RCPP
Great customer service
Great customer service, fast claim payment.
Mary
I have only been with lemonade for a…
I have only been with lemonade for a few months but so far I have been impressed. I have never had pet insurance before, so this is my first experience, but I have been pleased so far.
Kelly Miller
Easy and quick
My experience submitting a claim was easy, quick, and funds were transferred immediately.
Cody
I love Lemonade pet insurance
I love Lemonade pet insurance. Everything has been great so far!
Edwin Acosta
Great service
Great service
Claire Louise Phimister Hender
Super speedy and friendly
Super speedy and friendly
jimmy moloney
Absolutely great experience 😊
Absolutely great experience 😊 lost a family heirloom and they were really supportive of it, no hassle and although I can’t replace the jewellery what I lost, I can buy another piece to replace it. Thank you 🙏🏻
Briana
Love them so far!
Love them so far. Super easy to work with and gives me peace of mind for my pets health!
Kym
Process was fast and easy!
Process was fast and easy!
Robert
My experience was better than l thought…
My experience was better than l thought it would be. I found the process to be very easy.
Miguel
Best insurance for pets hands down!!
Best insurance for pets hands down!!! Filing a claim is a breeze! quick response and approved in real time. Can't recommend this insurance enough!
Sally Greenfield
Pretty good
Pretty good, very fast payout. A little weird that their limit for an exam fee is only half what my vet charges (and yes, it's high, but so are all of the vets in my area). Other than that, I'm happy.
MichaelLee AdamsJr
Michael Lee Adams Jr.
There helpful good people i love them.
Ashton
Super Fast, easy to file claims
They are super responsive when it comes to claims. They always pay out in a couple of days and they don't raise their monthly fee when you use the insurance.
Sean
Fast, Simple, and Stress-Free Pet Insurance
I had a great experience with Lemonade Pet Insurance. When I submitted a claim for my pet, the process was incredibly smooth and straightforward. The claim was reviewed and handled quickly, and the reimbursement came through much faster than I expected. What I appreciated most was how efficient and transparent the whole process felt. The app made it easy to upload the documents, and I was kept informed every step of the way. It’s reassuring to know that when something unexpected happens with your pet, the support is there and the claims process isn’t a hassle. Based on my experience, Lemonade handled everything quickly and efficiently, and I’m very happy with the service.
customer
Super easy process
The process to make the claim for our Husky was so easy in the app. Answer a few questions, upload some receipts and boom! Done! Had the claim dispensed in hours on the same day. This was our first ever claim, and i couldn't be happier with how good it went through.
Sandra
Great Pet Insurance
Price is reasonable and service is usually fast and easy.
Juan Diaz
Easy to use while in a stressful…
Easy to use while in a stressful situation.
Jeffrey B
Got the information I needed quickly
Got the information I needed quickly
Manuel
Simple
Simple, quick, and overall a good experience.
Jake
Excellent process
I needed to stop my home insurance policy for personal circumstances. Other insurers I've used have added so much friction and delay when cancelling. Lemonade was not pushy at all and made the process stress-free and just a few clicks. I plan to use them again in the future. Thank you :)
Debbie
Couldn’t be happier with the ease of…
Couldn’t be happier with the ease of use and the fast approval and reimbursements! Love this insurance!
MKD
Claim payments
It was so easy to file a claim and they payment was in my account the next day.
Machelle Kibby
Jim was great and made submitting the…
Jim was great and made submitting the claim an easy and effective process. We have debating keeping the insurance since Lemonade doesn’t cover any preexisting conditions, but it was helpful in getting our baby’s lab work covered.
Frank
This was my first claim
This was my first claim. The process was straight forward and relatively easy to follow. I was kept informed of the progress by team member Jim. The claim was approved and expense was covered as requested. A good experience
Carla
I'm happy to have chosen Lemonade for…
I'm happy to have chosen Lemonade for my fur baby! It was hassle free for reimbursement. Same day of the vet visit my money was in my account. Thank you Lemonade
Timothy
They were nice and helpful and…
They were nice and helpful and knowledgable . But they don't cover heartworm medicine which is a must for anyone living where ther are mosquitos....
Sofia
Super easy to submit claim and…
Super easy to submit claim and turnaround time is phenomenal.
Lisa
So Easy
Submitting a claim was a breeze. The payout was fast! Love Lemonade!
May
The customer service was awesome
The customer service was awesome
Deborah Boness
Very easy submission process
Very easy submission process with payment right away. Great service.
Boat Drinks
Great service
After taking our two dogs in for annual visits with required vaccines. I submitted the invoice for each dog which was easy as it’s mostly done on the app. Shortly afterwards I was informed of how much was paid for. And in a couple days my checking account had the cash deposited. You can’t beat this service.
Mitchell
Very efficient and helpful!
Very efficient and helpful!
Kimberly
Lemonade makes filings claims super…
Lemonade makes filings claims super easy and convenient. The funds were in my account the next day.
Camryn
Quick and easy claims-reimbursement…
Quick and easy claims-reimbursement process.
Stephanie
Lemonade is perfect for us
Lemonade is perfect for us! Easy, convenient, and great customer service. Could not afford certain expenses unless we had this insurance!
Elisa
Finally an insurance that lives in 2026…
The most straight forward/clear insurance I have ever dealt with. The app is excellent and gets things done very quickly.
paul
Forced to file with app is frustrating.
The app can be infuriating at times. Unfortunately you can only use the app for everything. It would be so much easier and faster to file on a computer instead having to type lengthy/several responses to the questions. Also, would be easier to just scan the documents, as photos in they app don't work well. The overall service is great, just wish we weren't forced to use the app.
Steven Gatti
Easy app
Easy to use. Helped to cover some costs
Unknow server Limited
Great experience
Great experience, smooth and quick process
David Daniels
Quick and easy pays out fast
Quick and easy pays out fast
Aileen Ochoa
My claim was promptly reviewed and…
My claim was promptly reviewed and reimbursed thank you Lemonade.
Brandon Zemel
Only good insurance company out there
Didn't think I'd ever leave a 5 star review for an insurance company, but here we are. I use Lemonade for pet insurance and they're awesome. They pay promptly (my last claim was literally auto-approved in under 2 seconds from when I submitted it... the money was in my account before they'd even brought my cat out from the back area at the vet), and never try and pull any shady stuff with what's covered or not. Wish they'd offer car insurance in my state too, I'd switch to them in 2 seconds.
Darryl
The company is great and everything…
The company is great and everything turn out well.
Kelly Mejia
I love lemonade
I love lemonade
Nicole
Easy to get claim back in no time.
Easy to get claim back in no time.
Eve
Renter Relief
During a stressful situation, Lemonade quickly responded to my Renters insurnace claim. Every step of the process was easy, and the reps approached what happened to me with kindness and understanding. I was able to replace my stolen item much quicker than expected, providing a ton of relief.
Lauri
Easy to process
Easy to process. Helpful when I asked questions.
Alyssa G.
Quite easy to use
Quite easy to use. The claim process with their AI is pretty painless and a painless process with my first time with pet insurance is great in my book.
Cindy
Love this pet insurance!
Love this pet insurance!
K. T.
Smooth
Easy to use. Straight forward.
Dillon
My dumb cat is dunb
My dumb cat decided he absolutely needed to get into and eat trash, naturally this lead to a blockage. Without lemonade I'd be 7000 in the hole, instead I'm look at 800. Literally a life saver. The process of filing a claim is quick and responsive. This insurance paired with care credit is the perfect combo if you have pets.
Michelle Le
Happy Pet and Extremely ECSTATIC Mom!!
I brought my baby to the vet for her annual (wellness check and shots). Made a claim via the app, & not long after I received an email with a breakdown of an approval! Super quick and easy!! It was a direct deposit into my account I set up with during the claim process!! Way easier than the last pet insurance company I had for my last pup. I feel super lucky for my groomer suggesting Lemonade!!!
Lola
Excellent service
Excellent service. The claims get processed almost immediately and I have had no issues submitting them, the process is straightforward from the app. Most times in less than 10 mins I have already the confirmation of payment coming into my account. The policy prices are competitive for the coverage on my best friend
Taylor
Great experience and very easy to…
Great experience and very easy to submit claim!!
Jodie Brownlee
When I moved and canceled my home…
When I moved and canceled my home insurance, it could not have been easier, faster, or smoother. Dealing with the folks at Lemonade was a dream. If only all businesses treated their customers like they mattered.
John
Super easy to use
Super easy to upload and o. The spot approval.
Kim Donahue:
Great rates and easy claims process
We have submitted 2 claims in the last 6 months for our puppy and both times were great!! Lemonade made the process easy, straight forward, and fast. We were reimbursed almost immediately. We have been very pleased with the rates, customer service, and claims process.
Kinley
It’s been such a great experience with…
It’s been such a great experience with Lemonade! The interface is easy to use and the team is quick and responsive.
Janet
Easy claim process
Easy claim process via chat.
Queenie
Reliable, Fast, and Stress-Free Pet Insurance
I’m so happy I found Lemonade. This was my first time getting pet insurance, and the experience has been excellent from the start. The app is very user-friendly, clear, and easy to navigate. From signing up to submitting claims, everything has been smooth and straightforward. I’ve been with Lemonade for three years and have filed three claims so far. Each reimbursement was processed quickly and without any hassle. Their customer service is also reliable and fast — whenever I had a question, I received clear and timely responses. Overall, it’s been a stress-free experience, and I highly recommend it to anyone looking for dependable pet insurance.
John
Easy and Fast
Easy and Fast. Always a great experience.
Jordan
It was extremely easy to communicate to…
It was extremely easy to communicate to my handler and he was quick and super responsive and really cared about my case. It was great experience despite the circumstances
Luke
Super easy claim process
Made a claim for our bike which was stolen. The process of claiming was super easy, and I liked that I was in touch with the same customer support agent through the process. The claim took less than a day to approve and was paid out the same day.
Grethel
I have pets and renters insurance and I…
I have pets and renters insurance and I like how user friendly and fast it is. 100% recommended
Donald
Quick and easy
filing a claim was fast and easy and was paid quickly
Tina Gardiner
Fast and efficient
I’ve had Lemonade for years now! I love how you can customize your plan and they have a variety of plans to feed your needs and budget. I recently submitted a pet insurance claim and Lemonade was fast and efficient. I highly recommend Lemonade.
Danielle
Made my first claim
Made my first claim. It was paid in less than an hour
Sheree
Easy paperwork
Easy paperwork
Don
Lemonade’s response to our claim was…
Lemonade’s response to our claim was timely and professional. This was our first claim and the process was very easy to work with. We appreciate the great service offered by lemonade
Kirsten
Very quick and easy to make a claim
Very quick and easy to make a claim, and got reimbursed for the necessary (and most expensive) parts of my insurance bill
Galina
The most user-friendly claim submission…
The most user-friendly claim submission experience and fabulous customer service! I highly recommend Lemonade to all pet parents who are looking for top-notch insurance that is actually easy to understand and easy to use :)
Nora
My 1st claim was fast and easy to…
My 1st claim was fast and easy to submit, thank you! I have already recommended you to 3 other people!
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