Lemonade Review
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Reviews 3306 
Douglas
Great service and fast claims
Great service and fast claims
Nancy
Quick
Quick, easy and representative was polite
Autumn
Super easy to file
Super easy to file, claims were processed quick, and the app is cute and pleasing to work with. :)
Teresa Canterbury
Love
Love, love Lemonade. The claim process is super easy.
Debra
Very easy to work with and fast claims…
Very easy to work with and fast claims processing.
Jayde
Lemonade has been nothing short of…
Lemonade has been nothing short of excellent!!! I used lemonade pet insurance for my first cat and their response time with claims is instant and they provide all sorts of coverage and it’s easy to change coverages if you need more or less. I now adopted a new kitten and I used the kitten package and I’m thankful that lemonade has my back ! P
Kristin
Great service!
The process to submit a claim was very easy and was approved with money in my bank account in 2 days. The easiest process I have done. Highly impressed!
Cassie
Easy, quick claim experience
It is so easy to submit a claim and they usually turn them around instantly for preventative and within a day for accident. Always the amount in my plan and never a hitch.
Katelin
Easy to use and get reimbursed so…
Easy to use and get reimbursed so quickly
Dana C Furrevig
Amazing Experience!
Lemonade has been so easy and an overall positive experience. I have both renters and pet insurance through them. It’s easy to submit claims and update information. Sometimes these areas are complicated but lemonade makes it so easy to navigate. Also the customer service is quick to respond and resolve questions and issues. Highly recommend!
Karlee
Timely Experience
They are timely with getting back to you and are very nice. It’s comforting working with kind people when dealing with bigger financial cost that you’re experiencing it takes away from the stress you already are under.
Jeff Spears
Easy to file a claim
Easy to file a claim, and I got reimbursed within a day. Really happy with the experience here.
Shelby
The experience is always so easy
The experience is always so easy. The last thing I want to do when my dog is sick is deal with a complicated claims process. The app is user friendly and the adjusters are always incredibly kind, helpful, and fast.
LG
Fantastic Pet Insurance
I have Lemonade for my dog and it is such a huge relief especially when life gets hectic and uncertain. I've been so impressed - Lemonade has made the process easy, fast, and friendly. Reimbursements come in within a few days at most, which is a big help. I have already recommended Lemonade to my friends. Also, as someone who doesn't like to be on the phone all the time, I really appreciate their texting style claims submission process. Overall, great service!
Theo
Fast and easy
The claim process was fast and easy - approved in just 2 seconds! It's such a relief to have this kind of support when it comes to my dog’s health. Highly recommend!
toni strassman
customer service people are very helpful
customer service people are very helpful
Claire Bateman
Best Claim Experience
So easy to file a claim and receive a decision. Very helpful. Received the proceeds very quickly. Altogether a great experience!
Ashley
Claims are always quick and efficient
Claims are always quick and efficient. Customer service team is very helpful and the response time is always immediate. Great service.
Ashley Byler
Easy and transparent! A comfort in an emergency.
The process for reimbursement is very simple, easy and transparent. It was especially comforting to know we had Lemonade as we rushed our poor pup to the veterinary ER to stitch her after an unexpected laceration from playing outdoors.
Ben
Great product and worth every penny..
Great product and worth every penny... gives us a piece of mind that we can take care of our dog without worrying.
Nabil.R Al-Daas
One if the best insurance company I…
One if the best insurance company I have a contract with them . I have a firs in my huis . The customer support was great . The claim manege was fast . For sure I recommend them . By the way my huis in aalsmeer. Near jambo
LG
Claim process easy fast efficient
Claim process easy fast efficient
Sipeng
Fast Claim Process with Lemonade
I had a great experience with Lemonade! The entire claim process was quick and straightforward. Submitting my claim was simple, and I received updates at every step. The team was responsive and professional, and my claim was resolved smoothly without any hassle. Highly recommend Lemonade for their excellent service and seamless process!
Nicole Skorvanek
So easy to submit claims!
So easy to submit claims! I've always found submitting claims and requesting reimburesments to be complicated and timely. Lemonade makes it so easy to do with their claim submission flow. I've never had an issue. My claims are reviewed right away and processed in no time.
David
The experience was quick and very…
The experience was quick and very efficient.
Kelsey Whitaker
Quick and painless
As usual, Lemonade was communicative and transparent through the process.
Joseph
Very professional
Very professional, quick and settle in 24 hours,
Devi
Highly recommend!!
Highly recommend!!! Super easy and very fast submission and processing of claims!!
Megan
Very simple and easy
Submitting a claim was very simple and stress free. The reimbursement was immediately approved and showed up in my account within a couple of days. This is the first time I’ve ever had pet insurance and I would highly recommend to anyone else that is uncertain on if it is worth it. This insurance really came through for me during an unexpected accident.
Adair
Very helpful
Very helpful
Hannah
Got reimbursed the next day after…
Got reimbursed the next day after filing my first ever claim! Super easy claim submission process.
DC NYC
Amazing Experience after an awful power…
Amazing Experience after an awful power surge; lemonade reassured me after I let them know I had a mechanical breakdown coverage add on and paid out the claim as soon as possible.
Laura P
It was a simple process to submit a…
It was a simple process to submit a claim and very quick to receive payment back to our account.
Jenna S
So fast, so easy
Lemonade is really easy to use on a smart phone and has the fastest claim turn around times ever.
Sherri Smith
Our dog became lethargic and sick
Our dog became lethargic and sick. We were really worried about her. We took her to the Animal Hospital. A bit expensive but the only thing open. They got her fixed up and Lemonade stood with us. Covered the claim and reimbursed us within twenty four hours. They were wonderful! The last thing you want to worry about when your furbaby is sick is your insurance for them. With Lemonade you're always covered. Thank you Lemonade!
Theresa
I've been with Lemonade for years..
I've been with Lemonade for home insurance for a few years and pet insurance for a year. The services is fast and the process is extremely simple.
Pamela
Flood
Had a flood reached out was fast turn turn time, pleasant knowledable represenative, whom kept my updated thrhoughout the process, with fast pay out with direct deposit
Blake
Best Choice we made for our pets.
I have been using Lemonade for my dogs insurance since we got him. We have been absolutely thrilled with the customer service, and benefits we have experienced through Lemonade. I can not recommend them more if i tried. We just enrolled our newest puppy as well!
Allie
Lemonade is an awesome dog insurance…
Lemonade is an awesome dog insurance company. Their app is very user friendly and easy to navigate. They are very quick to respond to claims and keep you updated on its status.
Kellie
Lemonade pet insurance is consistently…
Lemonade pet insurance is consistently professional and timely in reviewing our claims! Their staff is both friendly and kind.
Maya
Excellent service
Our agent was kind, patient, and worked above and beyond to help us.
Sara G.
Great service!
Great service!
Kelly
Super easy to file a claim with a quick…
Super easy to file a claim with a quick response and approval.
Kit
Fast and easy.
I was able to get my money deposited to my bank account immediately after my deductible was met. It’s easy and fast.
KimmyMc
Probably the only honest insurance…
Probably the only honest insurance company out there. Absolutely LOVE Lemonade! When I take my cat to the vet and I send them the bill, they pay me the next day. I have Lemonade for my cat and as my renters insurance. If my ex didn’t pay for my car insurance, I would have them for that too. Simply, THE BEST!!!
Matt
Easy and Efficient
The claim submission process couldn’t be easier. Received reimbursement typically the next day. Just a great product overall.
Sophia
Fast
Fast, easy service. Had my claim paid right away.
Wally’s mom
Very easy
Very easy, quick, apply and quick to approve!
Angela
Fast and easy claim service.
Fast and easy claim service.
Claudia
The process to make a claim is very…
The process to make a claim is very quick, I love it.
Connie
Were fast with payment
Were fast with payment
Michael
First time using
First time using. Easy process and successful payment.
Allamyrat Tuyliyev
Lemonade and Renter's Insurance
I have renter's insurance with Lemonade. When my apartment flooded, I was skeptical that I might receive any help from Lemonade, but they proved otherwise. They took the weight off my shoulders and helped me get financially situated, while I was dealing with more serious concerns.
Liz
I've been with lemonade for several…
I've been with lemonade for several years. They have always been very kind and very quick to pay out. I also think their coverage is one of the best priced out there for what you get.
Jacob
Really easy to use
Really easy to use! Filed my claim in under 5 minutes.
Antonia
Positive Review
Have had for going on three years. Claims super easy to submit and get approved with little questions. Process of submitting claims is extremely efficient.
mike anderson
Very easy to file claim and fast at…
Very easy to file claim and fast at paying back your money to your account
Katherine
Truly Impressed with Lemonade’s Claims Process
I had a really positive experience with Lemonade handling my recent jewelry claim. The process was smooth, fast, and clearly communicated every step of the way. My gemologist, Dana, was knowledgeable and kind, and my claims reps, Katie and Aldo, kept everything on track and made sure I had what I needed. I appreciated how easy it was to submit documents and how quickly the claim was approved. Truly a seamless experience during a stressful time — thank you!
Rick
Process was basically easy and the reps…
Process was basically easy and the reps were very helpful and a pleasure to talk to.
Emilie
Claim was easy to file
Claim was easy to file. Response time between filing and receiving reimbursement was very good.
Nic J
Extremely fast review of claim and…
Extremely fast review of claim and immediate payment.
Lori
So happy with Lemonade i recommend it…
So happy with Lemonade i recommend it to everyone
William
If your researching insurance you…
If your researching insurance you already know how shockingly expensive vet care is for even minor things and want to know who to use. You have to use an app or email support directly, which is kind of a pain but, lemonade is still well worth choosing. The claims process is smooth and they take care of almost everything and are quick doing it. So relieved to have chosen lemonade over other better known options.
Jessie
I love Lemonade!
Lemonade is SOO easy to use and the quickest responses I’ve ever experienced. 10/10 recommend!!
Lee Ann
Excellent pet insurance
Excellent pet insurance! Simple claims process and the reimbursement money was in my bank account within 24 hours! Highly recommend!
Carol
Simple and fast claim service
Lemonade was so easy to use and file a claim. The app walked you thru exactly how to file and within hrs my claim was settled and in a day or two it was deposited into my acct! Very happy with Lemonade .
Yvonne
Easy Peasy
The claims are effortless!
Andrea
so quick!
so quick!! and efficient .
Hoang Long
Saved me and my dog
Saved me and my dog. I have been using lemonade for 5 years and I rely on it to have a peace of mind.
Jay
Claims process easy and quick
Made a claim and it was resolved lightning fast.
Catherine
Great service, exactly what I hoped for.
My experience with Lemonade has been great so far. I looked into 4-5 different pet insurance carriers before deciding on one, but I went with Lemonade because they were the most transparent about their pricing and offered preventative care add-ons for a lower price than other carriers. The claim submission process is very simple and user-friendly, but it does require you to have the app on your phone. This doesn't bother me at all, but it's something to keep in mind if it's important to you. For preventative care visits, I've received reimbursement via direct deposit within a few minutes of submitting my claims, and for sick visits, I've been reimbursed within 3-5 days. There haven't been any surprise fees or gimmicks after using Lemonade for over a year. They cover exactly what they say they'll cover and haven't tried to weasel out of paying valid claims. Any useful service that I don't have to pay any mind to (except when I need it) is a 5/5 in my book. I'm also a full-time student, so it's nice to have peace of mind knowing I can afford care for my pets if they ever get sick.
Erica
The claim process is so quick and easy
The claim process is so quick and easy. Everything processes so quickly. It’s a great experience especially if your pet is struggling.
Robert
Very fast an easy
Very fast an easy! I’m blown away! I can’t recommend enough.
Zach
Quick and easy to file a claim with the…
Quick and easy to file a claim with the app. The plan you pay for is black and white, and they have covered exactly what they said they would cover for my cats vet bills due to illness. Would recommend!
Mrs. T
Easy Claim Experience
This process is straightforward and simple. Claims approval is quick. Staff are available to address questions.
Martin Singh
Amazing service
Amazing service. Our claim was dealt with steadfast. Communication was clear. As was explaining the process. Chris our claims handler is a credit to the company He was empathetic of the situation, Very responsive to all questions asked, explaining everything clearly and carefully making sure we understood. We can't thank him especially and lemonade as a company enough.
Crystal Martinez
Super fast and very responsive
Super fast and very responsive. Couldn’t be happier with the level of service and time efficiency.
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