Veterans United Review
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Reviews 13030 
James
Team was very helpful in all aspects
Team was very helpful in all aspects, being I was a first time buyer and was not sure what to do. All areas were covered from offering a realtor to the end paperwork that lead to keys to the house. They were very thorough in all aspects of the house buying.
Ray
Smooth and knowledgeable
Smooth and knowledgeable
Samuel
Jodi and her team are amazing
Jodi and her team are amazing. They are quick to respond to any questions and always keep you up to date on everything that is happening with your loan. It is such an easy process with Veterans United!
Naji Bseiso
The experts in their field
Man, what an amazing experience. I was hesitant using veterans united because theyre this big company, but man are they the experts on these VA loans. I was shopping around for rates and they were #1 the entire time. We had a complicated loan so Ryan and his team had their work cut out for them, but they knocked it out of the park. They were responsive, knowledgeable, and always worked towards getting us to a yes. So thankful to Ryan and the veterans united team for getting us in out dream home.
Delshan
Everything got done right and on time…
Everything got done right and on time thank you for all the help getting this done on time.
Jason
I would recommend Veterans United to all veterans
My team was amazing, specially Tommy Heller. But I do have to say that Carrie Maddox my files person was absolutely horrible and made my experience more stressful and harder than it needed to be. Carrie made me change my home insurance 4 different times within the short period of time of her working with me and did not want to call me at all. I called her multiple times and it went to voicemail with no response later from her. The only way of contact with her was text or email. She also did not explain anything to me unlike my other team members. Everyone in my team was the best and explained everything to me clearly except Carrie Maddox.
Patrick
The Veterans United Team is what made…
The Veterans United Team is what made my home buying experience positive and exciting
Dennis
Professional service and timely…
Professional service and timely processing and completion
Tyree Clark
Matt was extremely helpful and…
Matt was extremely helpful and communicated throughout the entire process.
Denise
The smoothness of how the team worked made buying a home less stressful.
What made this experience great. There were multiple people to go to for questions and or needs. The process was smooth and quickly. I Owen my house and I started the day after New Years. I am so great full that they help me. I wouldn’t wanted anyone else. I will continue to tell people I know, and come a crosse about my experience with Veterans United.
Kristopher Jackson
⭐⭐⭐⭐⭐ Outstanding Experience – 10/10!
My experience with Veterans United was absolutely outstanding — a perfect 10/10! From start to finish, they made the entire process smooth, stress-free, and truly exceptional. I couldn't be happier with the service I received and would highly recommend Veterans United to any veteran looking for a team that genuinely cares. They went above and beyond, and it shows. Thank you, Veterans United!
Robert
Great Assistance with Home Buying
Veterans United handled my initial home loan and also took care of my interest rate reduction loan refinancing. The entire team is professional and makes the entire home buying and refinancing processes as easy as possible. The Veterans United portal/app is also very easy to use as well. I would definitely use them again and recommend them highly to any veterans looking to buy or refinance their homes.
Ben
My home buying exp
I am a disabled Veteran.my team at VU made my first time home loan so easy, stress free, and kept me notified on all aspects of the process.
Joziah
Veterans united are absolutely phenomenal
Everyone that i worked with did the best they could to help my family find a new home! I can’t thank them enough and their hard work deserves to be noticed!
Karl
The agents promptly answered any…
The agents promptly answered any questions I had and diligently worked with my schedule. Though they have regular work hours they made the time to respond even on their off time! The checklist is a little bit of a hassle but in hindsight it does work!
Cleveland
My experience was great because I worked with Veterans United staff who made me feel comfortable, guided me with their expertise, and lead me successfully to the finish line.
My experience was great because the staff was attentive and thorough. Any questions or concerns I had were explained truthfully and with competence. And, most importantly, the response time was always timely.
Cory
I got the house of my dreams and my…
I got the house of my dreams and my team worked really hard for me
John Cooper
Great experience overall.
Great experience overall.
Barry
Appreciate the professionalism of Lucas…
Appreciate the professionalism of Lucas and the full Veterans United team.
Crosby
Home Buying Experience
I was looking to buy a home in the Bay Area California, which is a long process and very competitive. Rob and Nico were very patient and were always available to us. Looking over countless disclosures and always getting back to us in a timely manner. If I decide to buy again I will use Veterans United because of how well the process went
Alidou
I had a great experience working with Veterans United…
I had a great experience working with Veterans United throughout my home loan process. Their team was professional, knowledgeable, and very responsive from the beginning to closing. They took the time to explain each step clearly and made sure I understood everything, which made the entire process much less stressful.
Joseph McCabe
You guys called me and Im so grateful…
You guys called me and Im so grateful that you did because I didn’t realize that I could refinance and get a lower interest rate plus save some money. I would recommend you guys to anybody. Thanks for the fantastic job that you did helping me refinance my home JJ McCabe.
Ar
Great communication
Great communication
Derrick
Very good experience
We had ease and consistency with this process in understanding and documents
Christina
Recommend 💯💯!!
Twice now I’ve used Vets United and despite all the challenges with buying and selling a home at the same time, they had my back, were on point with all of the moving parts and were so quickly responsive. The gift box was also WONDERFUL and my Huskies and Malamutes also appreciated it very much. 5 stars!!
Michael
Excellent Support and Responsiveness Throughout the Home Loan Process
It was a great experience working with the Veterans United team, especially Kevin. I had a lot of questions throughout the process and frequently reached out regarding rate changes and loan details. Kevin was consistently patient, responsive, and willing to take the time to make sure I understood everything. He even worked late on multiple occasions to provide updated information when timing mattered. His professionalism and dedication made the entire process much smoother.
MARVIN MAGEE
Easy as pie process was simple
Easy as pie process was simple
Presley Madrid
I was amazed at how quickly the entire…
I was amazed at how quickly the entire plan went from a wish to the actual closing date. There was no rushing around at the last minute and no pressure, just common sense advice and a few prompts on the "to-do's". I am truly happy with the outcome.
Manuel
Understands the needs of the veterans
Understands the needs of the veterans. A smooth transition from application to closing. The lender and her team made it a easy to understand every step of the loan process.
Christina
Veteran's United is the way to go!
VU has been astounding. They really go above and beyond. They made the house buying process so seamless. My VU team was behind me every step of the way. I am grateful for all they did for me.
Jim
Great teamwork with everyone thank you…
Great teamwork with everyone thank you all very much
John
Communication was key
Communication was key
Erin
Kind and Thoughtful
Everyone I interacted with was kind and focused on making sure my husband and I were taken care of and received all the support we needed for purchasing and selling our homes. They even thought of things I didn't! Then in the end we received the most amazing welcoming gift that was geared toward the love for our pugs. They even included high-quality treats for them!
John
great service
Every part of the process of my refinance was handled professionally and at the highest level of service possible
Joseph
2nd time using Veterans United and they…
2nd time using Veterans United and they are such wonderful people, hard workers, and a great company. I have no regrets coming back to them for the purchase of my second home.
Austin & Annie
Our whole team at Veterans United was…
Our whole team at Veterans United was AMAZING! Every single person was so kind and accommodating, and truly went above and beyond for us. As first time homebuyers we walked into buying a home completely clueless and Robert and the rest of our team left no stone unturned when making sure that we were educated and comfortable during the whole process. If we had a question he was super quick to respond at any time or day of the week. I would recommend Robert at Veterans United one million times over! Thank you for everything you guys did!
Harry
Veterans United is by far the best…
Veterans United is by far the best lender out there. Always professional. The lowest rates and the best people to deal with. They make it so easy and painless. Use these guys with total confidence. You won't regret it.
Melinda Beltran
Great team—always quick to respond and…
Great team—always quick to respond and answer questions. Thanks to Nick and Sara for a smooth, positive experience.
Jerry Hills
The outstanding results I got from…
The outstanding results I got from Scott and his team!
Nicholas
Outstanding!
The team at Veterans United made the home buying process simple and understandable. Highly recommend!!
Adam
10 out of 10
Veterans United hit all my expectations and more. Everyone was extremely friendly, quick to respond and broke down any area I had questions on. I don’t regret my decision to work with VU at all.
Alicia Thompson
Everyone is so nice and kept me up to…
Everyone is so nice and kept me up to date about next steps and answered any question I had.
Kenneth Rose
Everyone stayed focused on getting us…
Everyone stayed focused on getting us closed.
Bryson
First Time Home Buying!
Working with Veterans United was amazing. I am a first time home buyer with very minimal knowledge on buying a home and VU made it very easy. The team I was assigned - Meghan Kopka, Jenn Cooper, and Max Parry were absolutely amazing. They were all so very helpful and kind. Even when they weren't in the office, they were available. Special thanks to Meghan who reassured me every step of the way and often times went out of her way to answer questions I had. She responded so quickly and was so knowledgeable I knew I was in good hands. Thank you to Meghan, Jenn, Max, and all of VU for everything. If I buy another, I know who I'm working with.
Brenda Van Slyck
Excellent Support
Absolutely. Our lender, Andy Moe, is 5 stars. He is always available for questions and we know there are no questions that should not be asked.
Bruce A.
The hardest working crew to get a me my dream home.
The hardest working crew to get a veteran in to a piece of the rock he fought for. Even with the lowest credit score as long he has a steady payment history. They do all they can to make it happen for the veteran as if it was for themselves. I call them my personal miracle workers. A half a million dollars home in my most favorite place on earth for me. Not in my wildest dreams but they made it happen. Can you say MIRACLE
Ebony M.
They make the process easy!
This was my second time working with Aaron and his team, and once again they made the entire process easy and stress-free. I’m truly grateful and would highly recommend Veterans United to any veteran buying a home.
Jason
Repeat Veterans United Customer
Worked with them twice now and each time has been wonderful. Highly recommend!
Edward
They make it a seamless process.
They make it a seamless process.
Michael and Laura O'connell
Excellent Customer Service
Great team! Made the entire process easy from start to finish!
Derek
Living On Easy Street
Veteran’s United did a great job taking care of me and my wife every step of the way. Having professionals who contact you to let you know where you are in the process of buying a home and help keep you current on what you need to be doing is a type of assistance you can’t put a price tag on.
Jack Craven
Connor’s process management skills are excellent.
Connor is a good process manager and is detail oriented. He and Tyler seemed like my loan was the only loan they were working on, and it was apparent.
David
Great Job, Veterans United
Very thorough, prompt in approval, and always on the ready with answers to question you may have. In talking to Daren, I could feel his genuine sincerity to helping me on this journey to home purchasing. The whole team did a great job for me during this process, because it was easier than I wanted to believe! Thank you Veterans United.
Matthew
For my first time buying a home
For my first time buying a home, this was a seamless process. I was really impressed how smooth this went. Everyone here was great. Really quick to answer any questions I had and my wife and I are incredibly grateful for this entire team that made it such a smooth and easy process. Thank you, y’all did a great job.
Dennis Ruff
Mark and his team
Mark and his team are awesome and ensure that everything has been handled in a timely matter
Stephanie
Best VA Home Loan Team!
My entire VA Home Loan team was wonderful! They answered all my questions promptly and provided knowledgeable information, especially if this is your first time buying a home. Highly recommend.
Chris
Excellent Service
Excellent customer service. Always on top of everything question I had. I appreciate the attention and assistance they provided me.
Sutton-Thomas
⭐️⭐️⭐️⭐️⭐️ Veterans United Review
⭐️⭐️⭐️⭐️⭐️ Veterans United Review My experience with Veterans United Home Loans throughout my home application and approval process was truly exceptional from start to finish. I would like to personally recognize Katie Wann, my Loan Processor, and Melissa Spangler, my Underwriter, along with all of their assistants and associates who worked diligently behind the scenes to bring my loan to the closing table. This was not a simple transaction. I was simultaneously selling my home in North Carolina while purchasing a new home in Texas using my VA loan benefit — all within strict timelines that required precision, communication, and patience. Throughout the entire process, Katie and Melissa remained professional, responsive, knowledgeable, and incredibly supportive. Every document request, every clarification, and every last-minute update was handled with care and urgency. The underwriting phase can often feel intimidating, but Melissa ensured that everything was reviewed thoroughly while still moving the process forward efficiently. Katie’s organization and consistent communication helped me stay on track with what was needed at each stage, which made an otherwise stressful process feel manageable. Their entire team worked together seamlessly to ensure my loan approval stayed on course despite the complexities involved with a contingent home sale, interstate coordination, and VA-specific requirements. I never felt alone in the process — there was always someone available to answer questions and provide guidance when it mattered most. Because of their dedication and teamwork, I was able to successfully close on my new home and begin the next chapter of my life with confidence and peace of mind. I am sincerely grateful to Veterans United, Katie Wann, Melissa Spangler, and everyone who played a role in helping me achieve homeownership through my VA benefit. Thank you for your service to those who have served. – Catherine Sutton-Thomas
Princido Texidor
Process was very easy and staff was…
Process was very easy and staff was very friendly and professional at all stages of the loan. Definitely recommend any veteran looking to purchase or refinance their homes to use Veterans United.
Sean
Outstanding costumer service
Outstanding costumer service! Always going above and beyond. I bought my home 2100 miles away from my previous home. We were all set to close on our house then our sale fell through. Julia and the team stuck with us, were supportive and patient while we waited for our house to sell. It took several months and they kept us informed and frequently checked in until we were ready to close. Nest loan experience I’ve ever had and superb customer service!
Victor
My entire lending team was amazing
My entire lending team was amazing. I began the home buying process with almost no knowledge of what to do. Vince, Zack, and Natalie walked me through the whole thing, answered any questions I had, and ensured I felt comfortable with my decisions before moving to each next step. Amazing professionalism, interpersonal skills, and knowledge from the entire team. If I could rate higher than a 10 I would.
Mary
Joy of home buying
Everyone i dealt with was very knowledgeable and very helpful. Max was always there to help me do everything right and on time. Thank you all
Darrell
We tried to make a previous perches and…
We tried to make a previous perches and all the documentation was still in your system. This made the perches of this home a Breez.
Josh B.
My first home!
This was my first ever home purchase. I went into it fearing the worst, especially after hearing stories from family and friends. The team at Veterans United helped set all my worries aside and made it such a great and easy experience!
Bruno
GREAT TEAM!
GREAT TEAM!! Went out of their way to be of assistance!!
Parking.com Customer
Absolutely amazing team
Absolutely amazing team, loved working with LISA she went above and beyond!!!! And I have already recommended veteran United to everyone I know who is buying a house. LISA DESERVES MORE MONEY!!! She truly is working above her pay grade and just made the whole process so enjoyable!!!
Dana
No problems
No problems. Easy to work with
Taylor
The best team out there
I cant thank Randy and Zachary and Bae Ellis, for all their help during this process. This was my second house so there were some hurdles I new my wife and I would need to navigate through, but with the help of this team, it was such a enjoyable process. So if i could I would give more than a 10.
Charles
As a veteran
As a veteran, working with a lender who understands the VA loan process is critical. Veterans United made everything straightforward and transparent. The communication was consistent, the expectations were clear, and I never felt left in the dark. Jon, Kyle and the team treated me with professionalism and respect throughout the entire process. I would absolutely recommend them to other veterans looking to purchase a home.
Monica Robinson
It was an easy process
It was an easy process, someone was always available to talk. They even sent us a housewarming gift!
Barry
Any questions I had were answered right…
Any questions I had were answered right away. Dan, Erin and Abby all worked together and made my home buying experience stress free.
Patricia
My team with Mike Smith as leader
My team with Mike Smith as leader, made everything easy, comfortable, and explained everything so as this 75 year old who doesn't quite grasp all this new technology, could understand just what I needed to so next...thanks team, esp. Mike.Smith! ..A joy and a blessing!!
Edlin McCullough/ Angela
The lending team had my brother's back…
The lending team had my brother's back and that means more to me than anything else.
Richie
The people who help me .David, Natash and Andrewa
Great Experience working with Veterans United
Michelle Brasher
Trust the process and trust your team at Veterans United!
My team was great! They were consistent and steadfast. During this process there were times where I became extremely anxious. Josh, Shannon and Meg kept me on track and positive.
Harold Macariola
they really picked out the best rate…
they really picked out the best rate for me and help me save a lot of money. Josh and Sarah worked really hard to help me with my monthly payment to save over $300.. I recommend anyone who is looking for a loan who is a veteran to give these people a call. I have been with Veterans home loans since 2023 and they helped me secure my first construction built home.. they helped me vigorously to get this loan put through and I appreciate all the efforts and their value for my request for services. Thank you once again for all the hard work you do you made this possible God bless you!
William
Excellent customer service
I’ve dealt with Rachel two times now and she is great. Both her and Stephanie were always attentive, helpful, and I would highly recommend them for anyone!
Colten
My experience was great due to the…
My experience was great due to the amazing staff that are very helpful. They are amazing because all of them are positive, patient, and have great communication skills.
Kerrie
Excellent service
Jodi or loan officer made everything quick and easy and saved us a lot of money as well.
David
Everything went smooth as silk
Everything went smooth as silk. Only had one small glitch and that was getting our home owners insurance info sent had to do it twice. But that wasn’t a big problem. Appreciate all of you. Thank you.
Matthew
Every question was answered
Every question was answered. Connors team made it feel like they were apart of our family and really cared for us. They made it so easy and less stressful
Thomas
People were nice and made it super easy…
People were nice and made it super easy for a first time home buyer.
Christopher
Awesome service and very knowledgeable…
Awesome service and very knowledgeable and great people to work with
Daniel
The team was always available and…
The team was always available and helpful as we closed on our for sale by owner home. This was my best experience buying a home.
Sean
Want Fast? VU is fast!
The process for my refinance was so fast I couldnt believe it! 3 weeks from application to closing, while saving myself HUNDREDS in monthly payments! My loan team (Kimmy and Emmy, specifically) were so responsive to questions and willing to explain everything. Couldn't have asked for a better experience!
Tylor Welch
VU is the WAY TO GO!
The VU team made my experience with buying my first home amazing! Everyone was very helpful with explaining everything in the process. Saying VU is amazing and timely is an understatement and I recommend their services to anyone!
Brandon
This was an excellent experience and…
This was an excellent experience and they handled all the problems in a swift and professional manner that made everything easier on me. The team was great!
James Fuller
VU kept me updated at all steps of the…
VU kept me updated at all steps of the process.
Ronald
Patient and provides clear explanations
Prompt, very helpful and extremely easy to work with.
Joaquin
The help from the beginning and…
The help from the beginning and professionalism and the knowledge shared I felt at ease thank you again so much!!
Michele Jones
Great group of professionals
Great group of professionals. Made my purchasing experience enjoyable. Quick to respond. Very informative. Would definitely recommend them. Thanks Again Aaron Brooks, Chase and Rynda.
Kirk
They were considerate and on top of…
They were considerate and on top of every detail. Communication was excellent. I had many problems from the seller but they did their due diligence to keep me on top of the details. They worked as a team and enjoyed dealing with all of them😀😃
Willie
Florida Bound
Awesome job
Phillip vega
Easy to talk too
Easy to talk too, can explain what is that they can do for you. Once the intro is over the work beings, and that's when you know who you have.. Great leader's and a loyal team brings closing day the much faster and easy. Thank you
Robert
Kendall and his team were great to work…
Kendall and his team were great to work with. They were prompt with replies and answering questions. They worked diligently to meet a timeline that was tight but managed to pull it off.
ERIC WILLIAMS
Good morning,I am writing to express my…
Good morning,I am writing to express my sincere appreciation for the exceptional work provided by Jake Hanson and his team. They made the entire home refinance process seamless and ensured every detail was handled perfectly. Having worked with Jake for nearly seven years, I can attest that he is a consummate professional who truly excels at what he does. Because of this experience, I will remain a loyal Veterans United customer.I would also like to recognize Brooke Mudd for her outstanding support. She answered all of my questions without hesitation, and her guidance was impeccable. Both Jake and Brooke are absolute rockstars who represent Veterans United incredibly well; I highly recommend them for any future promotion opportunities.Lastly, I would like to thank everyone else involved in the process, including the underwriting staff, title and escrow teams, and the notary assigned to my closing.Have a great day!Best regards,Eric Williams
gabe.amadorgmail.com
Always working with Schandler
Always a great experience working with Schandler, and when we decide to move or purchase another property in the very near future we'll want to work with him and the team as the last two experiences have been amazing. Can't recommend the service enough.
Cheyenna Henderson
Veterans United Eases Home Buying
Veterans United gave us a team of professionals who made our home buying process easy and stress free! They were diligent and got things done quickly and took all of the chaos of buying a home away from us. Truly a great group to work with!
Todd
Simple and Smooth Transaction
Everything went so smoothly from start to finish and I can't thank everyone enough. Allie made the process so simple, even helping make the decision making process simple for us when we were torn between houses by helping us understand factors to consider on the lending side during negotiations. We never felt in the dark from start to finish.
Joseph
10/10 STARS!! ⭐️
Ryan was incredibly knowledgeable, patient, and always available to answer my questions; no matter how small. Ryan and Nate explained everything clearly, kept me updated every step of the way, and made sure we stayed on track all the way to closing. I always felt confident that they had everything handled. Going into this process I had a lot of nerves because it is such a big decision, but ryan was very upfront about everything and I couldn’t have had a better team to assist with buying our first home! Thank you both so much
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