Veterans United Review
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Reviews 12741 
John R Zimmerman, president
Veterans United Home Loans is your Operations Center
Veterans United Home Loans is an excellent source for all veterans. They are organized, professional and highly knowledgeable regarding the VA rules and regulations. Their system of notifying you with a list of "to-do's" keeps you in the loop and advances your application in a timely manner.
Shanelly Nell
Best home buying experience
My loan officer and the team made buying my second home soo easy and helped out a lot during this time.
Edward B
A Stress-Free Path to Homeownership
Veterans United made the VA home loan process smooth and stress-free. The online portal was easy to use, and communication was clear throughout. Loan officer Alex Mueller stood out for his professionalism and responsiveness, while the real estate agent Megan Smith and concierge Sarah worked seamlessly with the team. Most importantly, Veterans United showed genuine care for veterans, making the entire experience supportive and efficient. You would confidently recommend them to other military families.
William
This is my first house
This is my first house and I had no idea how how many moving parts there were. Starting with Brad, then Jamie, and finally Chad, the entire process was well explained and fairly easy to follow. The team was always available to answer my many questions and assuage my worry over potential problems. They consistently responded to calls and texts in a timely manner. I especially appreciated Chad and Jamies guidance when we discussed interest rates and how that worked. All in all, I would highly recommend Veterans United to any veteran looking for a home. Thanks guys!
Paul
From cooper to Chris and everyone were…
From cooper to Chris and everyone were very helpful, informative. They genuinely cared about us getting into our first home, I’m glad they were team who helped me.
Asim Dad
This is my new business
This is my new business
Kenneth
Brent & his team was Amazing!
Brent & his team was Amazing!
Joshua
Great service
Great service, got everything done less then 4 weeks
John Paul
My family and I would like to thanks…
My family and I would like to thanks the veteran United home loans and the team for making our first home purchase come true. They are wonderful and easy to work with. I would recommend it to anyone especially a veteran like me.
Douglas Nichole
Our loan officer was the best
Our loan officer was the best. Randee Barr
John
They made me feel like part of the…
They made me feel like part of the Veterans United family.They also kept us informed and what to expect each step during the VA home loan process.
Margaret
Team work appreciated
Team work appreciated
Adriana
Great team and experience
Jimmy and the team were wonderful! They make things so easy to understand and are quick to address any concerns. This is my 4th home purchase with Veterans United and second with Jimmy and am super happy with my experience as always. Thank you!
Ray
Awesome Experience!!
From the very beginning they were on top of everything, made Home Buying easy than I ever thought possible! Highly recommend VETERANS UNITED. Very professional and trustworthy. Thanks fir all that you did to make my dreams come true.
Shane
The veterans united team assigned to me…
The veterans united team assigned to me was very helpful and fast moving!!!! I would 110% recommend them to anyone buying a home !!!!
N N
Excellent service from start to finish
Excellent service from start to finish. Thank you very much.
Charles
Veterans United made the entire process…
Veterans United made the entire process incredibly smooth. Everything was straightforward, the communication was clear, and uploading documents online was quick and easy. From pre-approval to closing, they kept everything organized and stress-free. I’m completely satisfied with the experience and would absolutely use them again.
Benjamin
Super fast and easy process
Super fast and easy process
Chuck
This is our third time using Veterans…
This is our third time using Veterans United.
Oscar Ignacio
OUTSTANDING SERVICE
“I had an outstanding experience with Veterans United thanks to Jeff Barringer and Markita Rosenberg. Jeff explained every detail clearly and always made sure I understood my options. Markita was incredibly organized and quick to respond whenever I had questions. Together, they made the home-buying process easier than I imagined. I’m grateful for their professionalism, patience, and dedication. I would absolutely work with them again!”
Payton Leis
Adam Craig/My VU Team is the greatest of all time!!
Adam Craig is a rockstar! He is easily one of the most professional, knowledgeable, and dedicated loan officers I’ve ever worked with. From day one, his expertise, communication, and attention to detail set the tone for a smooth, stress-free process. He consistently went above and beyond to keep everything on track and make each step feel effortless. Thanks to his exceptional coordination and commitment he turned the “typical” six-week VA home loan closing into an incredibly efficient closing in under four weeks. His work ethic, responsiveness, and genuine care made all the difference. If you’re looking for someone who truly knows their craft and delivers real results, he’s the loan officer you want in your corner.
Rudolph Sanders
GOD ID GOOD
Veteran United is The Best They are Number 1 in American Today. . !!!!! Have A Blessed Thanksgivings & And A Blessed Xmas & New Year. !!!!!! The Sanders Family.
Seth
Awesome Home Buying Experience!
VU put together a diverse team just for you to get smoothly through the process a purchasing your new home.
Jamekia
Great option for veterans
Great option for veterans. Very helpful and knowledgeable, especially for a first time homebuyer like myself. Happy customer here
M Rowan
Outstanding Service from Start to Finish!
Outstanding Service from Start to Finish! I cannot recommend Veterans United highly enough! As a veteran purchasing my home, the entire team made what could have been a stressful process incredibly smooth and straightforward. From our first conversation to closing day, every staff member we worked with was professional, responsive, and genuinely invested in helping us succeed. What impressed me most was how they went above and beyond at every turn. They anticipated questions before we even asked them, kept us informed throughout the entire process, and made sure we understood each step along the way. Their expertise with VA loans is unmatched, and you can tell they truly care about serving veterans and their families. The communication was exceptional - we never felt left in the dark or had to chase anyone down for answers. They were always available when we needed them and made us feel like our top priority. If you're a veteran looking for a mortgage lender who will treat you with respect, provide expert guidance, and make the home-buying process as easy as possible, Veterans United is the only choice. Thank you to the entire team for helping us achieve our dream of homeownership!
John
For sale by Owner - made it happen
Very Helpful especially for a deal that was off market, for sale by owner.
Duane
Very professional
Very professional, caring and considerate. I enjoyed the staff and they made the home buying process simple for my wife and I.
Donald
Excellent customer service service
Excellent customer service service, extra service not expected and a wonderful, knowledgeable team to work with,
Benson Morio
Everyone on the team was very…
Everyone on the team was very experienced and guided me through the process, making it easy to understand and smooth to complete.
John
My brother told me about Veterans…
My brother told me about Veterans United I’m glad he did . It was a awesome experience The Team I had was excellent All veterans need to apply Special Thanks to Aaron
Godfrey
Every step was easy with the guidance…
Every step was easy with the guidance of Cole and the team.
James
A process made easy
When I needed to refinance Veterans United made the process seem less.
Kenneth
I was happy to have them too help me…
I was happy to have them too help me out for I a lot of questions and they answered them the best thay new I was very happy to have them helping me all the way
Abnny
We were updated through our home buying…
We were updated through our home buying process of any changes and was all done in a timely manner.
JASON Sistrunk
This is my first time buying a house so…
This is my first time buying a house so as you can imagine I was a total wreck, but veterans United swooped in and save the Day they took care of me and they took care of everything else they made the whole process very painless and unimaginably quick!
Kevin
Veterans united is a great company to work with
The team was great to work with and very helpful around every corner of my loan process
Brent Yarger
Veterans United is always our first call!
We have used Veterans United for 6 of our 12 home purchases over the last 28 years and only wish we'd found them sooner. Not a better mortgage company out there. We have been thrilled with the experience each and every time. Give them a try...you'll be happy you did. Highly recommend!
Donna
Alex Herbal is great to work with
Alex Herbal is great to work with. I would recommend this company to anyone!!!
Sadat Ahmed
The team has Professionalism, informative. They kept me up to date each step
They cinstant send me informations if there was any changes.
Rodreakus
Jose Banuelas and his entire team…
Jose Banuelas and his entire team Jordan Williams and Maria Swanegan did an excellent job of communicating from start to finish. Would highly recommend Veterans United
LB
Veterans United was great
Veterans United was great. Josh Jennett helped me overcome some problems getting my loan. His team was great. I highly recommend him.
Susan L
The most dedicated
The most dedicated, attentive knowledgeable personable team ever. Outstanding.
MICHAEL
Chris L and his team
Chris L and his team along with Cooper, Walter, and Crosby were very instrumental in making our mortgage process smooth with very few, but expected hiccups, along the way. Any and all issues or concerns I raised were immediately addressed, explained, and resolved. We stayed on course and closed on the anticipated date. I highly recommend Veterans United for any mortgage needs.
Carlos
Misty and my whole team were simply…
Misty and my whole team were simply wonderful they made the whole entire process easy and stress free they always answered the phone , answered every and all my questions and including my son in the gifts for our first house purchase
Jessica Navarro
Great Experience!
Veterans United has made the process of becoming a homeowner a bit easier. I couldn't believe the amount of educational materials that was provided every step of the way. I never seen an appraisal in my life. However, before I can even look at it, VU has a video explaining what it is and goes line by line. That made my homebuying experience so much simpler and less daunting. I can't even give enough kudos to those who helped me and were available when I had questions.
Lionel
Excellent experience
Our Veterans United experience was OUTSTANDING!!! The team made the process of purchasing a home easy, efficient, and low-stress. I would recommend Veterans United to any of my Service members looking to buy a home.
Keith
A shot in the dark
I'll be honest, it was a shot in the dark with me purchasing a home for my family. About 3 or 4 years ago My credit was terrible but I reached out to see what could I do.. I called Veterans United and the young man that answered got straight to the point and told me what I need to focus on. Needless to say I did not get approved back then. I waited and waited and put the effort in, in between time. I live in a terrible neighborhood, 1 situation I witnessed was enough to remind me that i have a benefit to use so I called on approximately October 22 2025. I met my loan officer Mr. Lippmann, there was another guy I met as well I just cant remember his name. Anyway, I explained to basically everyone how I need to take my family out of this neighborhood. They understood the assignment and ill be honest again, I thought this was going to be a slow painful process.. I stated my application October 22 and I just closed on my first November 14. My family and I are proud to say we own our first home in a waaaaayyyy better neighborhood, with friendly people, heck, the weather is even better. All and all the employees that work here do bend over backwards to make it happen if you qualify 😉. Nothing is given you earned the benefit, you just have to put in the effort to use it. It took me 3 or 4 years to clean up financial issues I cheated almost 15 years ago. The wait is worth it. Trust me!! Thank god for this organization.
Angela Denise Drew
Easy Process
Veterans United was easy to work with. The process was so easy.
Dawn
Everyone on the team was very…
Everyone on the team was very experienced and helped me understand the process as well as making the process easy.
Jeffrey
Ryan and his team broke everything down…
Ryan and his team broke everything down step by step throughout the whole loan process to make it very easy for us.
Hannah M.
Heidi For the Win
This is my second time working with Heidi Bailey-Houston and both times she’s gone beyond over and above for me. There is nobody I trust more than Heidi and her team.
William
Very friendly.
Very friendly.
Gregory
Professional communication
They made everything easy i was worried about nothing they made me comfortable to buy my first house
Nizar
They did excellent job and took care of…
They did excellent job and took care of the paperwork and they helped me out lot specifically Ross and his team good job guys
Adelbert
Prompt responses throughout…
Prompt responses throughout loan/closing process. Weekly checking in by concierge.
Mark
The loan teams are great and very supportive
Honestly, I think my whole loan team did a great and amazing job with not just communication but keeping a professional but also more personal relations with the recipients of the loans. I would like to thank them for that and all the support that I got throughout the process
Jerry Craven
All the documents the they have to sign
Having Ryley - Betsy and Karla to help me through was most important!
Robert Summers
Best Mortgage Company
Veterans United have always done right by me. They have gone over and above to take care of my mortgage needs. I can't recommend them enough! The best as far as I can see!
Angela Anderson
Veterans United- Agility at its finest!
So, this was not my first home purchase, but it is certainly my last. I have to say the process, the team, was as smooth and effortless as any experience I have had. As an Agile Coach in a highly visible, quite stressful profession, it is my job to streamline processes, remove waste, and encourage efficiency. My Veterans United Team started working for me long before I was ready to purchase my FOREVER home. They reached out in April, and I was unsure that I was ready. But they waited until I was. And then they went to work for me. The process felt seamless.
Anthony
Follow the Veterans United Teams Guidance to the letter and you will not be disappointed
They gave us step-by-step instructions on how to handle the home buying process. Everyone was very well, knowledgeable, and very professional.
Dalton
Amazing experience
Working with Veterans United has been an absolutely outstanding experience from start to finish. Their team made the entire homebuying process smooth, stress-free, and incredibly supportive. Every question I had big or small was answered quickly and clearly, and they always made sure I understood each step along the way.
Matt
Great Experience
Great and smooth process with Ted Richardson!
Francis
Go above and beyond
They worked really hard to get the numbers where they were manageable for my needs. Thank you
Whitney Morgan
The VA team I had did an awesome job
The VA team I had did an awesome job! Everything was smooth and quick. They made it possible for my little family and I to get our dream home! Thank you guys!
Traci
Definitely Recommend!
I would absolutely recommend Veterans United Home Loans and will use them again if I need another loan. They were friendly and communication was fantastic and fast. They made the home-buying process really easy.
Nathan
Phenomenal
Phenomenal! Very user friendly with awesome staff
Bryce Sr
The Company cared about me and my…
The Company cared about me and my dreams and they worked great together as a unit.
customer
CJ made my experience a good one
CJ made my experience a good one. Becky I think I talked to maybe twice in 75 days. CJ was the one who made this happen and I feel he needs recognized for his achievements
Roy
It got a little stressful toward the…
It got a little stressful toward the end, but Stephanie and Brian both made the experience of finalizing the purchase of my home, a little more tolerable because of their understanding and professionalism. Too much information was needed at the last minute, and I was concerned that the closing process would be postponed. I was wrong. I’m very thankful for their help.
Susan
Very friendly atmosphere.
Very friendly atmosphere.
Joseph
Definitely Pick Veterans United!
I couldn't have asked for a better experience purchasing our first home, than I experienced with Veteran's United. Jon, Kyle, Jodie, and the entire team were excellent from start to finish. Communication, respect, education, and a genuine care for us during our exciting journey was evident in every step of the process. I can truly say that the customer service that my wife and I received has been top notch - something you wish to see everywhere you go. Thank you Veteran's United for being amazing and for walking us through step-by-step with ease and clarification. Our decision making and our confidence during our first home purchase would not have been as streamlined without you!
Glen
Great team made buying experience…
Great team made buying experience pleasant easy
Michael
Veterans United was knowledgeable
Veterans United was knowledgeable, resourceful, and always looked out for my best interest. They stayed on top of everything throughout the entire process. I’m super glad I decided to get my loan through them!
Richard
Great Job all around
Great Job all around, I wouldn’t trust anyone else
ROBERT
Being fortunate to have the team I did…
Being fortunate to have the team I did for the entire process.
Wendi
The process was easy and enjoyable.
The process was easy and enjoyable.
Clinton
Keen follow up skills through every phase!
This team made the process easy! Also the checklist feature for doing task within the application was very beneficial and easy to get things checked off or uploaded. Their system is well greased.
Frank
Veteran united was very helpful with our refinancing
Veteran united was very helpful, professional in assisting us with our refinancing of our beautiful home . Jordan Showalter & Anna Tripolitis worked with us above and beyond to get refinanced , they worked very closely with us & appreciate all there hard efforts. Thank you so so much . God bless you always
Philip
Happy I switched to veterans united
I was working with a local lender and they kept surprising me with new costs and expenses during every call. I switched to veterans united at the last minute because I worked with them before and the process was efficient and painless with good communication.
David
Outstanding experience
Overall excellent explanation of what the purpose and necessity of which documents I needed to fill out.
Sam
Smooth closing with good communication
Everything was done smoothly and efficiently. Everyone communicated well through the process.
Dan Grant
Home Purchase
Veterans United did a great job with our home loan, they are very responsive and have great attention to detail and are friendly when you ask question. Would recommend them and Kendall's team for home loans.
Larry
Stress free home purchase
I cannot express how much I appreciate the Veterans United team. They did an excellent job of keeping me updated and prepared for each step of process. Their efforts made for a very stress free home purchase.
robert
Thank u team
It was a great experience
Thomas
Stayed in constant contact and when I…
Stayed in constant contact and when I was a problem they fixed it immediately.
John
Very knowledgeable
Very knowledgeable, helpful and patient. Also there are other services available such as; insurance and concierge services to help with moving to your new home.
David
Jason and the Veterans United team…
Jason and the Veterans United team genuinely care about their clients. Great customer service!
Rafael
Excellent time management
Excellent time management, awesome communication and fantastic execution, thank you
customer
Fantastic experience!
Rob and Kayla were amazing and super helpful throughout our home buying process. The hard work and dedication they put into the entire process was outstanding. They made everything easy to understand and got back to us immediately with any questions we had. We can’t say enough good things. Thank you so, so much!
Tyson
Repeat Customer
I have used Veterans United for two separate mortgages now; a VA loan and a recent investment property; and I continue to be impressed. The process, regardless of the loan type, is consistently clean, efficient, and straight to the point. What truly sets them apart is the professionalism and easy communication from their team, making what can often be a stressful experience feel simple and streamlined. I know I will continue to come back to them for future financing needs.
Gerry
Earned my trust and did everything the…
Earned my trust and did everything the way he said he would. Worked to show me best options to pick from!
Tyreese
My team there honesty and open…
My team there honesty and open communication. This is my second time dealing with Alex and his staff Eric would email and text and if I did not respond he would call me to make sure all information was passed down...communication was impeccable the process was super easy I literally did 1 % of the work they did the rest they make home buying easy as it should be and I will be calling them in the future to handle anything else or any family member looking to purchase. If you are reading this trust my word especially to my fellow veterans all we wanted was the truth and I'm giving you guys my truth
Jamile Wilson
My Home Buying Team
I really appreciate my loan officer helping me through this process from beginning to the very end. Billy & D.K were very supportive and understanding and made sure I understood everything detail of the process. Thank You
Donald
The entire team veterans united worked…
The entire team veterans united worked very hard to get me in my new home they kept me informed and up to date through the whole process I honestly don't think they could have worked any harder Thank you Ryan and your Team
Jaerie
Veterans United was great
Veterans United was great! They were able to answer all my questions and made it super easy to navigate through buying my first home! Their checklist on the app helped me keep things straight and understand what I needed to do next. If I had any concerns, Chris Campbell was always there to answer my millions of questions. I appreciate their help through this process and would highly recommend them to my military friends.
cynthia m owens
The wonderful team that made buying a home plesant
Elizabeth and her team lessened the stress of the loan process. The team worked in unison which resulted in a flawless result and so much easier than what I had initially anticipated. Throughout the process, I received nothing but kindness, understanding and support. They went above and beyond my expectations, for which I am truly grateful. The recommendation for the realtor was spot on. All-in-all everyone was personable, caring and awesome!
Patrick
Candy McGown
GREAT Service!!!!!!!!!!!
Gary
Both Will and Mike were amazing
Both Will and Mike were amazing. They kept me informed and helped me navigate the process of homeownership.
Ethan
Home loan
Made the home buying process a lot easier
Jesimiel Millar
Amazing Experience!
Both Cal, Megan, Ellen, and the rest of the Veterans United team were exceptional! So amazing and rewarding working with all of them. Very professional, friendly, helpful, fast and effective replies and communications. Very well prepared and professionally setup process for purchasing a home! 1000 (One Thousand!) Score of it went up higher!Thank you all very much, and wishing you all continued success! Sincerely,Jesimiel Millar
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