Veterans United Review
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Reviews 12836 
Caitlyn
Great experience
Everyone was helpful and always available to answer my questions. I was able to close in 3 weeks because of how prompt they are.
Jose
The whole process was so quick
The whole process was so quick. I shouldn’t have waited so long to apply. They gave simple steps to follow and is was very easy.
Brian Kiernan
This is my second deal with VU
This is my second deal with VU. There is nothing I would change to make it any smoother, I had a mortgage and they notified me when I was eligible and rates were favorable for me to cut my payments by $333!! They called me!!! Can’t wait to do it again. Thank you
Kenzie
Veterans united for life
This is our second time working with Veterans United, and I’m so glad we have them as our lenders. Our loan officer Nick Holman and his entire team have been anything short of amazing. Every step of our process was smooth and pretty much worry free, you truly can’t get a better experience anywhere else. Huge thank you to Nick and your wonderful team for your professionalism and all your help. Keep doing great things!
Dwight
Veterans United
Having money at my age 87 ,don't let your age stop you!!!!!!
Z.D.
Excellent experience!
VU had a very engaged team approach to our lending process and it was as smooth as deal as I have experienced. From beginning to end everyone was helpful, responsive, and transparent. We would definitely recommend you to our friends. Also, the nice little closing gift you sent was both personal and sweet! Thank you for a great experience!
Smith
Veterans United made an unclear process…
Veterans United made an unclear process clear and provided actual customer service from start to finish. Interest rates were def competitive.
Garret
I’ve never bought a house before and…
I’ve never bought a house before and they took care of me.
Joeseph
Super easy to work with
Super easy to work with! As first time home buyers these guys made sure I made the right moves and help me calculate my budget as well!
Richard Frank
The whole experience was smooth and…
The whole experience was smooth and seamless. Documents were very easy to review and sign online. I couldn't have been happier with the process and experience.
Ronald P
VA First Time Buyer
I had an excellent experience working with my loan team at Veterans United. Throughout the entire process, they were consistently responsive, knowledgeable, and proactive in addressing any questions I had. The team checked in with me regularly and ensured that I fully understood each step of the transaction. The online portal made document submission and communication seamless, and I also appreciated the additional resources they provided, including information on utilities and moving services. As a first-time homebuyer using a VA loan, their guidance and professionalism made the process straightforward and reassuring. I am very grateful for their support and would highly recommend Veterans United to other VA borrowers.
Bill
I greatly appreciated the flexibility…
I greatly appreciated the flexibility as I sought and discovered my best home. I looked in 3 different states. The whole staff was very supportive. I have rented for 30 years and after the Navy for 20 years and caretaking for 5 years it’s a blessing to have my own home.
Khaleef Speaks
EXCELLENT Service
The knowledge and professionalism the team showed me was amazing.
Robert
Great job
Great job! Easy ride all the way to closing.
Samantha
Great service
Great service, easy to communicate and to complete process. A whole team of people on your side to help get you into your home!
Alisa
Nathan Bitner and friends over at…
Nathan Bitner and friends over at Veterans United (VU) exemplified how top agents performs in everyone's best interest in 360 degrees of the step-by-step process. My case had some uniqueness to it so I was able to compare other lenders up against the VU standard and not many in today's world that can top the VU standard of excellence customer service. I can't think of much they could or should've done differently. The transparency was even unmatched. No stone was left unturned within this 14-day closing window from start to finish. I hope they don't go anywhere any time soon because rapport means everything to me. So, if ever I need their services again, they are who I know I can trust to process my loan with ease... Don't delay, call Nate today and they will have you squared away in less than 30-days! Thanks Team VU
Hannah
Great Experience
We had a great experience with Veterans United! The team worked with us to make purchasing our home quick & easy. Their app makes completing each step a breeze.
Yoana Russo
Our experience with Veterans United has…
Our experience with Veterans United has been amazing. The team have been extremely responsive, knowledgeable, and supportive throughout the entire process. Communication was clear and timely, and they've made what can be a stressful experience feel smooth and well-organized. We truly feel confident and well taken care of working with them. We highly recommend to give Andy Miller's team a call for your next purchase!
Teresa Huertas
Trusted Experts
Alex Dickherber was always on top of everything. No surprises! It was a long process. I reached out in February 2026 and closed in December. At times, I thought I was forgotten until Alex D. called. He'd routinely checked in with me to provide updates or just to let me know, they have me on their radar. Loved the services, from loan process to moving process!!!
Christopher
AMAZING I MEAN AMAZING SERVICE
What an amazing experience. Easy and hassle free
Johnny
Veteran’s United
Veteran’s United was great to work with. Their process is streamlined and there is no fooling around. If you are serious (ACTUALLY SERIOUS) about buying a house, they will get you financed. I thought I was but really wasn’t before because I wasn’t ready to stop impulse buying and spending frivolously. Once I buckled down, they were the vehicle that got me the home. Thank you Veteran’s United!
Ashley Perini
Amazing experience
Derek was so incredibly helpful throughout our home buying process! He explained everything in a way we understood and always made himself available to answer questions. Veterans United streamlined the process and made it easy to complete everything needed to ahead of closing. I would 10/10 recommend both Derek and Veterans United. Thank you!
Simon
Best home buying experience ever
Straight forward, smooth, professional and timely
Noah
They cared more than any of the local…
They cared more than any of the local banks ever did. I feel blessed to be able to work with them as they made the process of buying a home for the first time really easy. I would recommend them 10 out of 10 times.
Jesse
Easy and awesome to work with
Made the process simple
Ndanu
Great team and everyone is always…
Great team and everyone is always available to help you along the way. From the approval letter to closing, everything was done in a timely manner and professionally
Mason
Fantastic hone buying team at veterans united
The entire team at veterans United were great to work with. They made it a smooth and easy process every step of the way! Thank you all so much! Highly recommend if you want a a highly professional and knowledgeable team throughout your home buying process!
William
Great Experience
Very responsive loan team. Timely and answered
Barry
First time home owner
Our loan team was patient and understanding. Anytime I had any question they did a excellent job answering questions and when issue arose they were there to help.
David
Jennifer Heishman and Tori Howard steering you in the right direction for closing your loan..
Jen, kept me informed throughout the process telling me what docs I needed along with Tori. They were both talking me through the things I didn't understand to get me through the loan process. Thank you Jen and Tori for that.
Dennis
Josh was very professional
Josh was very professional, courteous, honest, his word is his bond he treated me and my like family which was very important to us. Kudos!!!
Jim
Extremely helpful
Shane and his team were incredibly knowledgeable and helpful. They were with us each step of the way.
Laura
VU was great to work with
VU was great to work with. Fast communication, prompt responses to any questions, and wonderful people. Highly recommend.
Robert
Painless and patient.
Painless and patient.
Albert
Great experience all around
Great experience all around. I truly felt like they all had my back throughout this entire process.
Marek Makarewicz
Great experience
Great experience. Solid team which was supportive, informative and attentive to my questions and needs. In particular huge thanks to Billy who always went above and beyond
Cinthya
It was amazing and quick
It was amazing and quick
Robert
Great Team
Right from the beginning I was assigned a team that was always very easy to get a hold of. They were always attentive, efficient, and informative when asked any questions. The entire process felt like it was totally under control 👍. Anything my realtor and I needed was taken care of right away, usually within minutes and always the same day.
Matthew
They will ensure you get the loan
They will ensure you get the loan. They give you documents to complete and let you know what documents that they need from you. They make it an easy process.
Kelvin
The process was efficient and easy
The process was efficient and easy. After I found a home I wanted, I was closing, buying and moving into a home within 3 to 4 weeks. Very professional and loved the work ethic. The concierge service was great as well. It made moving less stressful. I would gladly recommend Veterans United to all my family of Vets and close friends.
Jacob
Loan Officer and Loan Coordinator and concierge
Loan Officer and Loan Coordinator worked with me diligently to make the loan possible. Thanks to Josh, Jacinda and Pheobe
John M. Amiss
It was smooth and efficient
It was smooth and efficient
Charles Davis
Veterans United an Amazing Company
Bryant Chambly is amazing to work with.
Chris Richardson
Painless process and very quick.
Ross was amazing! Gave us the best rate against 3 other lenders! Process was painless and we were able to close 3 days early.
Amelia
Made the whole process painless
Made the whole process painless. Very helpful and knowledgeable.
Jason
Outstanding First-time Homebuying Experience
Overall, my experience with Veterans United was very positive. The process felt structured, transparent, and supportive, which made a potentially stressful situation much easier to manage. Communication was clear throughout, and I felt like I always knew what was happening and what to expect next. As a Veteran, I appreciated how streamlined and respectful the process was. I would absolutely recommend Veterans United to other Veterans looking to buy a home.
Jeremy
Great Experience!
The team was very professional. They made my moving more enjoyable. I love their can do attitude, and also how they saved me a lot of headache during this process! Thanks! 😊
Eric
Chance is always on point in with helping…
Chance is always on point with helping me out no matter the obstacles
John
Schandler Rodgers and the team at…
Schandler Rodgers and the team at Veterans United made our home buying experience easy and pain free. They went above and beyond to make sure all of our needs were met. They made sure we were updated kept us informed of any changes.
Jeffrey
Excellent service ever ready to explain and make things clear
Everyone kept me up to date and explained everything so this first time home buyer could understand
Kevin
My team made the process seem flawless
My team made the process seem flawless. They kept me informed and always ensured that if I had questions they would find out the answers for. They were able to help me secure and close earlier than expected.
Robert
Jake Force went out of his way
Jake Force went out of his way, and it was obvious all the hard work he put in. I am recommending him, and Veterans United to everyone.
Hasan Mine Eymir
Veterans United Home Loans made the…
Veterans United Home Loans made the entire home buying process feel clear and manageable from start to finish. The team was professional, knowledgeable, and always quick to respond whenever questions came up. Communication was consistent, the online portal was easy to use, and every step was explained in a way that actually made sense. It felt like having a team that genuinely stayed on top of everything and cared about getting it done right.
Rick
Everything was excellent from start to…
Everything was excellent from start to finish! Highly satisfied.
Orenthia
My purchase was pretty smooth
My purchase was pretty smooth. I’m learning a lot about real estate and everyone was patient and thorough with providing the needed information.
Mr JPatton
Great service, zero stress
This was the second home I've purchased through VU, and they excelled both times. Nick, Nico, and Maria were professional, well informed, and helped us navigate the process with zero stress. I will call them again if I buy another home.
Eric J Babin
The process was so easy and so fast
The process was so easy and so fast. We were looking at moving to our dream beach area with a 6-12 month timeframe assuming it was take that long to get our ducks in a row while working with a lender that was Veteran friendly and knowledgeable. We called in just to get an idea of what we may qualify for so we knew the ballpark figure we could be researching. It was so easy that the call we made to get a general idea became an application start. Less than 30 days later we were closing on the house we'd always dreamed about. We HIGHLY RECOMMEND Veteran's United. Michael Peters was our senior loan officer and was always available and helpful keeping us informed along the way with exactly zero surprises.
Jean Simon
Chris Rohr and his team at Veterans…
Chris Rohr and his team at Veterans United was there holding my hand the whole entire way up into the day of signing they were very professional. They were very helpful and I couldnt ask for a better team. I would definitely recommend Veterans United Chris Rohr and his team any day.
Colden
Keeping me updated with my progress in…
Keeping me updated with my progress in my purchase
Tony M
I loved everything about veterans…
I loved everything about veterans united. Best of all, I loved their communication and always being available
Amanda
Veterans United pared the right people…
Veterans United pared the right people to help ensure the whole process went super smooth. David and his team went above and beyond to ensure all questions were answered!
Gabriel
Great group of people!
Madison and her team were exceptional throughout my entire home buying process, from the initial offer all the way to closing. Their communication was consistent, clear, and proactive, which made a long and sometimes stressful journey feel manageable. Every question I had was answered promptly, and no detail ever felt overlooked. It was obvious that Madison genuinely cared about ensuring everything stayed on track. From coordination to follow-ups, Madison and her team were on top of every step at all times. Their organization and dedication gave me complete confidence in the process. Even when challenges arose, they handled them efficiently and professionally. I would confidently rate their service a 10/10 and highly recommend Madison and her team to anyone navigating a home purchase.
Lou
Recommended to all who served, and serving
Recommended to all who served, they will help you from the start to the finish 5+✨🌟⭐️
Tim
Marlie and Kayla were awesome to work…
Marlie and Kayla were awesome to work with from start to finish.
Julian
High Professional and Knowledgeable
The Veterans United team was highly professional, and high knowledgeable. Every question I had they were able to answer promptly and accurately. I was able to go through my entire home purchasing experience with no unanswered questions.
Douglas
Outstanding Service
This was our first home buying process in 30 years and it was somewhat overwhelming at times. Megan Moore and her team at Veterans United stayed in touch every step of the way, to make sure we stayed on track. Megan and team were a pleasure to work with and guided us to the finish line as painlessly as possible. I would 100% recommend Veterans United for your home loan needs.
Larry
Well informed up to date what’s going…
Well informed up to date what’s going on with loan
Christel Poe
Mary and Deanna were great to work…
Mary and Deanna were great to work with. Helped get me out of bad situation and I appreciate it!
Adam & Teri
We had a AMAZING and SEAMLESS experience with Veterans…
We had a GREAT experience with Veterans United and their entire team, especially Maggie Schuh. The process was stemless and we felt like we were in good hands. We did have a family friend who is does home mortgages and she asked us to use her and that she could beat or match Veterans United rates, fees, etc. We did entertain the friend, but the process had some bumps in it. We decided to let the friend go and go all in with Veterans United. We did this because never once along the way did a red flag pop up. Everyone we dealt with came across very experienced. We really felt like we were in good hands! Thank you for helping us buy our forever home. We really appreciate everything!
Lillian Hunter
Professional
Professional, courteous and always informative.
William
The team I worked with was phenomenal
The team I worked with was phenomenal. I would absolutely recommend!
Zachary
Veterans United!!
Buying a house seemed overwhelming. But with veterans united it was super easy and the refinance was even easier. I actually refinanced my home sitting at the kitchen table and was finished in less than 30 minutes!!
Jesse
Great experience
Everyone at Veterans United was extremely helpful and friendly. They were all easy to contact and everything I needed was provided quicky. They all made a very stressful experience so much easier and less stressful.
Jack
Great job
Was good and very happy
Richard Bailey
Smooth Process
It was smooth and agent was fully knowledgeable and made every effort for my process to be done without any hick ups.
Donald
They made everything quick and easy
They made everything quick and easy
Dave P
Our loan officer was the most helpful…
Our loan officer was the most helpful and supportive person we’ve had the pleasure of working with in a very long time!!! She went, in our opinion, above and beyond any and all expectations we had! She returned phone calls, emails and voice mails in the most timely manner even after normal business hours! It was quite refreshing to find a person with that kind of work ethic!!
Robert
Working with Veterans United and Ryan…
Working with Veterans United and Ryan 8217;s team for four separate houses and multiple transactions has always been a pleasure. These guys are dialed in. I am a Veterans United life long customer. Thanks team!!!!
Charles Pridgen
my experience with Veterans United.
Started with the finance officer, Daren Bodine, his knowledge and understanding and personal guarantees or comforting, and encouraging in getting us through the process.
Ej
Very good they keep you up-to-date
Very good they keep you up-to-date. They’re easy to contact. And they are very knowledgeable in what they do and they’re very professional.
Stephanie Horta/Andrew Moreno
Veterans United- AMAZING!!
Veterans United was a pleasure to work with, and I would gladly recommend and choose them again if we decide to buy another home. Every staff member at VU was incredibly supportive and helpful. They made the escrow process less stressful and were with us every step of the way. Thanks to them, the home-buying experience was exciting and truly worthwhile!
James
They were very professional and very…friendly people
They were very professional and very friendly
George
We appreciate all the work and…
We appreciate all the work and steadfastness put into our loan!!! Thank u
Jason
Simple and great experience…
Simple and great experience working with VU especially have a team that has your back.
Kay Gentry
My loan team
My loan team, especially Aimee, Every step in the process was smooth and timely.
Orlando
Amazing
Great Customer service!
Jesse
Fast and Serious
Unbelievably fast and easy going the entire process was with Veterans United. Everyone worked together as a team to make my first time home purchase possible. From the moment I was pre-approved to the very end at closing, Jeffrey first called me that I had been pre approved, immediately afterwards Eric in the lending department contacted me introducing himself and advising me that he will try his best on getting the numbers right for me with soon after the numbers came in Eric then introduced me to Justin with Underwriting who had all my questions answered and he notified me whenever he had documentation that needed signatures by using the Veterans United App which made everything so easy. Lastly but one who was there from the beginning till the end was Kaylyn with home buying concierge. Kaylyn extended her kindness to me with authenticity and thoughtfulness. And with that said everyone at Veterans United were so welcoming and in one month I had been approved for the loan and a closing date. Do not feel intimidated by your credit score because there’s people at Veterans United who Rock and will make it possible for you to own a home as was my experience. And now l am in my dream home still trying to believe that I was approved and now a home owner. Thank you and im forever grateful for everyone at Veterans United Family. P.S Eric, Justin, Jeffrey and Kaylyn the welcome home package arrived. You guys rocked! Merry Christmas & God Bless
Lonnie
It was a great transaction
It was a great transaction, and Brett was easy to get a hold of when I needed to talk to him.
Douglas Garner
A WONDERFUL EXPERIENC AND SUCH A WONDERFUL TEAM. IT WAS SUCH A PLEASE KNOWING THAT THEY WERE RIGHT THERE IN EVERY STEP.
The team was wondering
James
Awesome service
Awesome service. Quick responses. Helpful. Anytime I had a question or concern they and answered and help in a quick timely manner. I would highly recommend them to anyone. Refied in WI
Roxana
Would recommend
Great experience with Steve. He answered all my questions, and made the loan process easy for me.
James
Veterans United above and beyond
Veterans United has made my home buying experience one of the smoothest things i have done all year. My point of contact Ashley was so helpful and went way above and beyond in making me felt seen and cared about during this experience. I felt cared about as an individual and not seen as just another customer. if your lucky enough to work with Ashley i know you will be well taken care of. I would recommend to all my brothers and sisters 10 out of 10
Adam
Derek and his team were very helpful
Derek and his team were very helpful. They made sure we were informed in all decisions. Their website was helpful in a step-by-step process.
Thomas Lambert
I bought a home using my phone
I bought a home using my phone! The skilled team at Veterans United made the whole thing simply great.
Guthrie
Veterans United Home Loan Review
I recently purchased my home through Veterans United Home Loans, and the experience was outstanding. Their team was professional, knowledgeable, and communicated clearly throughout the entire process. As a veteran, I appreciated how smooth and supportive they made everything, especially with the VA loan process. I always felt like they truly had my best interest in mind. Highly recommend Veterans United to anyone looking to buy a home
Glenn
New home buyer
Using Veterans United made the home buying process really less complex.
Charles
Veterans United Home Loans
Veterans United Home Loans was outstanding during the entire process. Their online portal made it very easy and I always knew what was expected and needed from me. HIghly recommend!
Byron
The company did a great job at keeping…
The company did a great job at keeping me informed on the lowering of the interest rate and ensuring that I was prepared to take advantage of the lower rate. Ensure that my paperwork was accurate and completed on time.
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