Veterans United Review
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Reviews 12565 
nancy
Lindsey and Emily made the process…
Lindsey and Emily made the process clear and were very helpful, attentive and responded promptly to calls, emails and texts. I would highly recommend them and Veterans United Home Loans to others.
Edward
I appreciated the professionalism
I appreciated the professionalism, and the care the team took to make this a smooth transition
Leo
They are awesome
My hubby and I are well taken care of. They stay in touch and helped us through everything
Ernest Prusakowski
Everyone involved was professional and…
Everyone involved was professional and followed up on every step of the process.
David
Veterans United Home Loans
Rick and his team at Veterans United did a fantastic job of keeping our purchase moving forward from pre approval to close of escrow. Very responsive and helpful every step of the way. Great team, great job!
Terry
Veterans United has always been on top…
Veterans United has always been on top of what I wanted to achieve. I appreciate their concern when it comes to my needs.
Merlin
THIS COMPANY HAS IT GOING ON
THIS COMPANY HAS IT GOING ON! VETERANS UNITED HAS A WEALTH OF KNOWLEDGEABLE PEOPLE. THEY HAVE ALL THE RESOURCES I NEEDED TO PURCHASE A KNEW HOME. I DIDN'T HAVE TO SEARCH FOR REAL ESTATE AGENTS AND SEARCH FOR ANY RECORDS THAT I MAY NOT HAVE HAD. THEY DID IT ALL AND I THANK THEM FOR THEIR SUPPORT!
Kristina
Everyone was super helpful and they…
Everyone was super helpful and they walked us through everything about buying our first home. They always kept us updated step by step and everything was a 100% straight forward at all times
Michael
It was a great experience from start to…
It was a great experience from start to finish
Ricardo
Jake and the other members of the team…
Jake and the other members of the team were amazing. They helped me every step of the way and made it all easy to understand. They helped me when others didn’t. I’m extremely grateful for my team and would 100% recommend them to other veterans. I know I was assigned the best team at Veterans United.
Jonathan
Veterans united is so helpful
Veterans united is so helpful. This is the second time I have used them for a home loan. My loan officer Amy carder was fantastic and very helpful in the process. She would answer all my questions quickly and kept me informed
William
Couldn’t have had a better team helping us
If we could give Aimee and Kat a score of 20 instead of 10 we would in a heartbeat. They cheerfully walked us through all of the steps needed to refinance our mortgage, always patient with our questions and always being sure we understood our options. Phone calls, emails or texts were always answered quickly. each time there was an item on the Veterans United check list of things we needed to respond to they made sure we saw it and followed through. As we were looking for our new home for a long time, they worked with us to keep our pre approval status current with a minimum amount of effort needed on our part. We’re very happy and very lucky we got to work with such a wonderful team from Veteran’s United.
Damiso
Aaron and My Entire Team Was Amazing!!!
Very smooth and streamlined process. 32 days from application to closing was highly-efficient. I am very pleased with how the entire process went. The entire team made my experience amazing!!!
Tavares
Vu was amazing
Everyone was amazing.. would highly recommend.. always in contact with us
HOWARD PHILLIPS JR
My personal Team at Veterans United Home Loans
I have never had such a great experience with a new home purchase until now. My team was lead by Lindsey Edgell (Loan Officer), along with Kari Frank (Loan Coordinator), and (Chris Cole) Home Buying Concierge. Combined, they made my loan approval experience smooth and successful. They rode this process by my side all the way. I would highly recommend Veterans United to handle your home loan.
Yvonne Burkes
Knowledgeable
The patient, and knowledgeable team that we worked with were outstanding . I recommend them.
Bob Gray
The numbers need to go to 12
The numbers need to go to 12, because the whole team was great and responsive. I would definetely recommend them to anyone.
EPB
VU is the best!
Kelsey, Matt, and the rest of the team were superb. They made our house buying stress free. We were always informed on where we're at in the process. We were able to close on the house in 30 days. I definitely would recommend Veteran's United.
CV
This is my second loan through Veterans…
This is my second loan through Veterans United. A lot more complicated than my first but John and team got it done.
Ruben
Carl and the team were just so AMAZING
Carl and the team were just so AMAZING! They were super friendly and easy to work work with. They made every step of the process very easy! We've heard from many people that buying a house is a nightmare, but luckily I had a GREAT TEAM like you all to assisting me with every step along the way! I truly never felt alone throughout the whole ordeal. I am grateful to have the opportunity to work with such an amazing group of people who truly give TEAM it's definition.
Carmen
The process was very thorough and…
The process was very thorough and detailed. The entire team was always willing to help and took the time to explain every step clearly. I truly enjoyed working with everyone.
Bruce
Veterans United...top notch service for home loans
Veterans United did an excellent job on making this mortgage assumption go smoothly and rapidly. Sarah even put in the extra effort by working on our file during her daughter's gymnastics practice! Thank you to the Jody's entire team.
Derrick
I was an inexperienced home buyer with…
I was an inexperienced home buyer with a lot of questions, VU was there every step of the way. Help to relieve the tension and stress.
Michael Newsome
How she navigated me through the systemas to move it was for my paperwork…
Has to move it was for my paperwork dinner with the personnel Kelly and so forth working there and how she never waver or got tired of answering my questions giving me insight and guidance on my first refinance Yes that was a blessing and thank God for her
Dexter
I highly recommend Kayla and Lynette
I highly recommend Kayla and Lynette, who assisted me with my recent mortgage loan process. Their professionalism, attention to detail, and commitment to exceptional customer service truly set them apart.
Corina
Cam and his team were great
Cam and his team were great, fast, efficient and most importantly, kept me in the know every step of the way!
Brandon
Great experience
It was a great experience
Yadir
As a first time buyer
As a first time buyer, i was unsure where to start and what to do, Veterans United made our home buying experience very easy.
Russell
Veterans United VA loan
The entire process with Veteran's United was incredibly simple and fast. There were no questions about what was needed and when it was needed. Bryan Kay, the loan coordinator, was able to keep the work flow moving forward with little or no hiccups. It was a very smooth operation. Our loan officer, Bryan Walther, was incredible. Very open and transparent throughout the entire process.
Dakyara
Working with VU was a great experience
Working with VU was a great experience. Being active-duty Navy and being deployed while in the process of buying a home was absolutely stressful, but the team was very attentive and helpful. They worked with my schedule and made sure to communicate everything that was needed from me promptly so I could gather said information/ documents. The realty team assigned to me was also great. Giving me thorough video tours of the places under consideration and pointing out anything that they thought important. Again, great experience and would choose Veterans United again.
Jacob
VA Buyer
worked together to get the client into their new home right at 30 days communication was great!
William Ruddiman
The people of UV were terrific!
The people of UV were terrific!
Miguelito
What made my experience so great ?was…
What made my experience so great ?was the team their knowledge and willingness to go above and beyond for those that are looking for their first home or second home and putting them in the right spot with the right people to find the right home.
Thomas
Great job by the team
Great job by Aaron, Christie and the team! They worked seamlessly with us and our realtor.
Eric
Absolutely awesome group of people,the…
Absolutely awesome group of people,the hardest working ive been involved with it was a pleasure to work with them and definitely recommend they are the best at what they do.
Herman
Melissa Kunkel and her team made our…
Melissa Kunkel and her team made our experience buying a home easy and stress free. They are top notch!
April
High praise!
I worked a lot with Kris and Caytlin with my initial home purchase and was very transparent about my anxiety. They walked me through every process and when I misheard some aspects of the process, they helped me through keeping within my schedule. They were very diligent and timely with their repsonses to my questions.
Christopher
It was very easy and not so stress full
It was very easy and not so stress full
Pete & Chemagne Isgett
Salute to the outstanding Team!!
I can’t say enough good things about our first experience with Veterans United and my loan officer, Tyler Salter. From start to finish, the process was smooth, transparent, and handled with genuine care. Tyler and the team went above and beyond—always available to answer questions, explain every step, and make sure we understood exactly what was happening. What really stood out was their sincere dedication and top shelf professionalism. They treated my wife and I with respect, kept me informed the entire way, and made what could have been a stressful process feel easy and organized. I never once felt rushed or uncertain—they truly had my back from start to finish. Veterans United has earned my trust and gratitude. I would highly recommend them—and especially Tyler—to any fellow veteran or homebuyer looking for a team that’s committed, knowledgeable, and truly cares about their clients. Thank you for helping make our dream a reality!
James
Excellent Work
The whole process was very enjoyable due to my team member's diligence and help. Always quick to answer questions or concerns and very patient with all my questions, thoroughly explaining things and keeping it on a level that was user friendly. I highly recommend Veterans United.
Arthur
Bill Bales was amazing
Bill Bales was amazing, up front, and demonstrated excellent leadership in the whole process.
Jeffrey S.
Awesome Experience at Veterans United!!…
First of all my Loan Officer Matt kept me informed throughout the entire process and worked diligently on my behalf. Jenny the loan coordinator was on it every step of the way! Bianca the Concierge also kept me informed! These people are great at what they do and should be rewarded!
Brayland
Everything was easy from the start
Everything was easy from the start. I love this company they make home buying easy for you. I definitely will buy with them again.
Sarah
I have tried in the past to purchase a…
I have tried in the past to purchase a home and finally with Veterans United I was able too. My experience with them was easy from start to finish. They handled everything and if they needed something I provided it. Just that simple, and 20 days later I am moving into my new house! Thank you to the whole team at Veterans United!!
Patricia
Great team!
The team was personable and professional. Very smooth process.
Scott Ybanez
Reed Murray and his team have made home…
Reed Murray and his team have made home buying and refinancing awesome. The entire team and experience has been amazing!
Steven
Great Service
Great service, very responsive and informative.
Robert
Responsive
Responsive, attentive and made the process seamless and all forms were easily completed and always accessible.
Timothy
This was my second time using Veterans…
This was my second time using Veterans United and again I was not disappointed. The team I worked with was exceptional every step of the way. I would definitely recommend Veterans United to anyone I know.
David
Amazing team
I didn’t know exactly what he helps with but as we spoke more and more I understood without him I wouldn’t have been able to get my dream home with his knowledge and experience I got the best rate and deal possible. I appreciate his patience and always answers the phone.
Nathan
Helpful and reliable company
The whole team was super helpful and were able to answer all my questions and guided me in the right direction.
Eric
Veterans United made the home buying…
Veterans United made the home buying process a breeze! Getting things done on the app was simple, and the whole team communicated clearly throughout the process.
Kyle
A difficult family-to-family…
A difficult family-to-family transaction, and VU made it happen!
Rodney
Kevin was helpful and always answered my questions
Kevin was helpful and always answered my questions
John
With a motivated seller who needed to…
With a motivated seller who needed to move quickly to Texas as a result of complicated circumstances, we moved from bid to close in just three weeks. Michelle and Julia kept the process moving forward with great success. Our bid was accepted at $25,000 below the asking price. We were quite pleased with Veterans United.
Melissa
Veteran Approved
From start to finish the team made this process fast and easy and I really appreciate their availability to answer all my questions. Its reviews online being one of the best veteran friendly mortgage companies is obviously there for good reason.
James Dwyer
Veterans United is truly the “easy…
Veterans United is truly the “easy button" when it comes to VA loan.
Toby
Amber was so easy to work with and on…
Amber was so easy to work with and on top of things all the time
Liliane
Great customer service
Great customer service, response time, and transparency. Bobby and Deloris were both great to work with.
Charles
Everybody from my loan agent to my…
Everybody from my loan agent to my concierge. It was great respectful and honest. That's the best part to me is the honest. I know exactly who to come to if I never in this situation again.
Gary
My dream came true!
Veterans United help made my dream of being a home owner come true! The process was seamless! It didn’t take long! Thanks!
Demetrius
It was a nervous and uptight until the…
It was a nervous and uptight until the team made me feel comfortable and so I would highly recommend everyone who took part in making me a owner God bless you all.
JJ
New Home Purchase
Working with Veteran United was a good option on getting my new home, very professional and attentive to all my questions during my buying process.
Roy
It was a great experience
It was a great experience
Goddson
Great people
Had no problem getting my loan.
Randolph
Everyone at Veterans United are the…
Everyone at Veterans United are the best!!! We were in contact with someone every step of the way. Everything from beginning to closing was quick and seamless. We would definitely recommend Veterans United to others. Thanks to everyone who was on our team! The Shelburne's
Paul
Veterans United was great!
Veterans United was great, they kept us informed on our loan progress amd always responded promptly when we had questions.
Bernard
New home
Very patient and would always be one step ahead. Any questions I had would to no more than a day or even an hour before it was answered! Truly and amazing team!
Jonathan
The only issue I have is updates on…
The only issue I have is updates on increase of payment. We went from getting 1k back to paying 3k at close. I get it is going to change. A call or text would be great. Other than that. Todd does not play. He will get you in a home. We started aug 24th looking at a home we wanted. He got us in there by September 25th. Thank you Todd and your whole team.
Scott Jackson
The past experience process was smooth
I’m extremely happy with the results!
Lenard
This is my second time with Veterans…
This is my second time with Veterans United and I cannot speak highly enough about the level of service and care provided both times. Will definitely use them for any future VA loan purchases.
Michael
My team was awesome
My team was awesome. Best experience you could ask for.
Dmarcus
Extremely happy with my experience..
Extremely happy with my overall experience with Veterans United. The whole process was smooth, from beginning to end. I did not encounter any issue and would highly recommend. Rob, Chris and Carla my real-estate agent, did a great job getting me through this process.
SoSo_groomes •
The best
Everything start to finish yohannis and john morey where excellent
Sean
Awesome team
The communication by the whole team, Tiffany, Adam and Abbie they definitely overdeliver made buying experience very pleasurable and easy. Will definitely use them again.
Matthew
Working with VU made our journey go…
Working with VU made our journey go smoothly.
Special O.G
The best mortgage team in the business
The best mortgage team in the business! Bar none!
William
Always very helpful with questions
This was a great and smooth purchase would recommend for sure
Tom
Why work with anyone else when these guys are the best!?
Great service and worked with us throughout every step of the way explaining everything down to the last detail we asked for. Very knowledgeable and very professional. The app works amazingly as well! I thought buying a home for the first time was going to be a nightmare but everyone at Veterans United made me feel like I was dealing with close family in the profession all while being very professional and extremely easy to go through the process especially with the immediate communication when things needed to be done. Also HUGE shout-out to Chris Kubat our Senior Loan Coordinator and Evan Mehuys our Senior Loan Officer. They did amazing work and walked is through everything answering every question we had. Evan would even answer our questions at odd times (which I'm sure was inconvenient for him) but made us feel at ease knowing everything was going smoothly and we were in great hands. Also the app was extremely easy to use and the "to-do list" made things very organized and easy! Would give more than 5 stars if I could!
Gloria
Everyone work together to get the job…
Everyone work together to get the job done
Robert
Love our House
We had a great experience with the Veterans United Loans group. We would go back to them if we ever need another loan. We had a very pleasant time dealing with them. This was our first time of buying a house.
Jason
Veterans United is the only way to go…
Veterans United is the only way to go if you are a veteran!
Roger
Derek and his stay throughout the…
Derek and his team helped us throughout the process of refinancing our home. Highly recommend Veterans United.
WALTER M. A. Mayberry
LOOKING TO BUILD MY OWN HOME ON MY OWN…
LOOKING TO BUILD MY OWN HOME ON MY OWN LAND BUYING IDEAS FOR A BRIGHTER PLACE TO LIVE FARM TYPE HOME AND BUILT BY MY AX BOW AND SAW LOG HOME WITH MY NEW TRUCK ELECTRIC MOTORS CABLE WHENCH m 571-741-2028
Larry
great loan agent Sean Shackelford
great loan agent Sean Shackelford
Jerry
Great people equals great outcomes.
My experience was great because of the staff that worked with me. They made every thing I needed happen and worked past business hours. They were always courteous, respectful, and patient. Each issue that came up was dealt with in a deliberate and efficient manner.
Ronnie
Everything with was smooth and was kept…
Everything with was smooth and was kept informed of the process along the way
Sean
VU was absolutely amazing to work with
VU was absolutely amazing to work with. Closing went super quick, to the point where my Agent and Title Agent were amazing shocked about how fast VU works. Todd, my loan agent was absolutely fantastic!
Timothy
Excellent customer service
Excellent customer service. The process was quick and easy (less than 30 days from application to funding!) Communication was great and the online platform was easy to use and provided step by step guidance throughout the process. Our loan officer, Larry McGallagher, was attentive and supportive. Overall a great experience!
Jelisa
Kelsey
Kelsey, and her team were the best. I appreciate all the hardwork they done for me. The young women were very professional from the beginning to the end. I was grateful to have them on my team. Thank you ladies!
Latisha
Katie Rose and her team were…
Katie Rose and her team were outstanding. We were able to get everything done in 32 days and my purchase was complete.
Amy Biang
The whole team was professional …
The whole team was professional and super friendly. They answered every question quickly through text or email. They kept the builder on their toes with getting paperwork done on time.
Suzie Dietz
Jeff, Nancy, et al, at Veterans United
Jeff, Nancy, et al, at Veterans United did a FANTASTIC job ensuring that our home buying process was a success!! There were obstacles that were out of their control, but they found a way to get everything done, and supported us throughout the process!! We would not hesitate to recommend them to family and friends. They made buying our retirement home a pleasant experience! Thanks!!
Michael
Great Process from start to finish!
Great Process from start to finish!
Justin Moon
Best for Vets
I didn't realize buying a home could be so simple. Is this all just a dream or is this real life? I'm expecting to wake up any minute now.
Jason
Very Happy
Very accessible always, very personable and very professional through the entire process both times. You always took care of our needs, concerns and even listened to our personal thoughts throughout the process. Thank you sincerely for everything and we most definately will give 10 out of 10 on any reviews presented to us. It was a long road but we finally made it to the end. Thank you again so very much Daniel. (Loan Officer)
Rick
The people I worked with
The people I worked with
Blake
Jayden and her team are by far the best…
Jayden and her team are by far the best customer service we have ever received, they are professional, concise, have profound work ethic! With that being said , my family thanks you for making our first home buying experience completely stressful free and we look forward to doing business again in the near future!! V/R - The Koosmanns
Hector
The entire team and process was very…
The entire team and process was very streamlined. Everybody I worked with was very pleasant.
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