Veterans United Review
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Reviews 12869 
Michael
Outstanding Service from Start to Finish
From the very beginning, the experience was smooth, professional, and well-organized. Communication was clear and timely, expectations were set accurately, and everything happened exactly as promised. The team was knowledgeable, responsive, and genuinely cared about making sure things were done right, not rushed or cut short. What really stood out was the attention to detail and the willingness to answer questions along the way. It never felt transactional; it felt like working with people who take pride in their work and value their customers.
Alvis
A blessed team and hard workers always gets results
Why my experience was so amazing honestly, my Case was a very difficult one and throughout the whole thing they kept reminding me that they are still gonna work towards helping me and my family and they did exactly what they said thank you the whole team
Christopher Meredith
The commitment with quality and excellence
The commitment, professionalism and dedication of Jason Lacey our Loan officer and his team. They are amazing. They make it seamless and you know you are getting the best service and deal available.
Noel
Great Customer Service
Great Customer Service!
JD Martinez
Quality
Aaron, Jackson, et al., you are appreciated and you do great work. Professional, thorough, and friendly to boot. You fought for me as I shopped around, but ultimately, it felt correct to show that loyalty to Veterans United (for sticking with me for throughout the months (year?)). You were admittedly not the "cheapest" offer, but big picture: the quality of service must be factored in, and that is clearly something you all have (quality). You stuck with Us, and that is something that counts for so much. I am not the easiest client to have (very annoying and full of questions), so here's to having survived putting up with me, haha. I apologize that it's taken so long to leave this feedback, but "better late than never," as they say. :)
Barry Suiter
Staff were great
Staff were great. Nate was outstanding at his job.
James
Really nice excellent service
Really nice excellent service
Marc
Donald and Lisa were efficient and…
Donald and Lisa were efficient and answered any and all questions promptly. The process was painless and we are happy they were our loan team. Great people to work with.
Ian
Caring Military Leader
Highly recommend VU and Chris Lynn!
Erendira
First time home buyer
I want to give a huge shout-out to Mark, Zach and Jaclyn at Veterans United! Your professionalism, patience, and dedication made the entire home-buying process smooth and stress-free. You truly went above and beyond to take care of me and my family, and we couldn't be more grateful. Thank you for supporting veterans and their families the way you do!
michael Palmateer
The Team at Veterans United are an…
The Team at Veterans United are an amazing group of people. They were beside us all along guiding us through this adventure to our successful home purchase. Special shout-out to Corey, Eli, and Thomas. They are kind-hearted folks of great integrity, patience and professionalism. Many thanks to everyone at Veterans United.
Margaret
the whole team is enthusiastic
the whole team is enthusiastic, well trained and organized
Tiffany
I am a first time home buyer
I am a first time home buyer, my team guided me through the home buyer process and educated me through every step. My teams communication and response time from searching for our 1st home, to contract to closing was exceptional, I couldn't have asked for a better team! Thank you Veterans United, my children and I love our new home!
Colburn
Clay and Keri were great to work with
Clay and Keri were great to work with. They kept us informed and updated every step of the way. It made the process go smooth and less stressful. We would definitely work with them again!
Walter
What made my experience great was the…
What made my experience great was the staff, from financial to knowledge of the home buying experience rapped up into one smooth basket of know how to get the job done right. You feel genuinely comfortable in purchasing.
Evie Melland
Tim Glover our Loan Officer and the…
Tim Glover our Loan Officer and the entire Veterans United Home Team was 10 Stars!!
Ashley Jones
Keeps You Updated
Veterans United are a thorough, well organized company that keeps you will informed throughout your home buying process. I began my process in September and closed December 30th.
Justin
Great experience
This whole process was a breeze due to a knowledgeable and diligent team!
Shirley Hope
They were honest and straightforward
They were honest and straightforward. They kept me informed of the step-by-step process. They were patient, and all of my questions were answered to our satisfaction.
Joshua
If there was more of a rating I would…
If there was more of a rating I would give it. The whole team made it very simple, easy and not stressful at all. I would 100% recommend all fellow vets to use vu. Made our home buying experience a joyful one to go through. The app is easy to use and very user friendly.
Payton
Veterans united
VU was awesome made the process of first time home buying feel very easy and personable
Dwight
Excellent help.i will tell other…
Excellent help.i will tell other Vets,my experience.AWESOME
Damien
Easy
Easy, supportive and breaks it down step by step. On your terms and polite.
Michael
Veterans united the best.
If your vet. Please call veteran united if thinking about buying a house they will help you all the way though the process I can't say enough about there service. Thank you
Joshua A Shalevskey
Intensely helpful.
These guys come at you full bore, and don't slow down until you are in a new home. It was wild, I had only MINOR ehiplash, but dang it- we got it done.
Zak Johansen
Everyone was professional and worked…
Everyone was professional and worked just as quickly as I completed tasks. I owned my new home in less than a month.
Gwennoir
Veterans United saw me as a person
Veterans United saw me as a person. I was more to them than numbers on a screen. Being able to explain your imperfections and having them be truly understood, is something that is missing in many places today. But not at Veterans United!
Thomas Humphries
Awesome from start to finish!
Awesome from start to finish!! Very much a pleasure to work with Jon Tempelmeier, Zachary and the entire team at Veterans United. I would highly recommend for any veteran to contact for all of their mortgage needs!
Joseph
A very helpful and friendly service
The people at Veterans United are nice and knowledgeable.
Caitlyn
Great experience
Everyone was helpful and always available to answer my questions. I was able to close in 3 weeks because of how prompt they are.
Jose
The whole process was so quick
The whole process was so quick. I shouldn’t have waited so long to apply. They gave simple steps to follow and is was very easy.
Brian Kiernan
This is my second deal with VU
This is my second deal with VU. There is nothing I would change to make it any smoother, I had a mortgage and they notified me when I was eligible and rates were favorable for me to cut my payments by $333!! They called me!!! Can’t wait to do it again. Thank you
Kenzie
Veterans united for life
This is our second time working with Veterans United, and I’m so glad we have them as our lenders. Our loan officer Nick Holman and his entire team have been anything short of amazing. Every step of our process was smooth and pretty much worry free, you truly can’t get a better experience anywhere else. Huge thank you to Nick and your wonderful team for your professionalism and all your help. Keep doing great things!
Dwight
Veterans United
Having money at my age 87 ,don't let your age stop you!!!!!!
Z.D.
Excellent experience!
VU had a very engaged team approach to our lending process and it was as smooth as deal as I have experienced. From beginning to end everyone was helpful, responsive, and transparent. We would definitely recommend you to our friends. Also, the nice little closing gift you sent was both personal and sweet! Thank you for a great experience!
Smith
Veterans United made an unclear process…
Veterans United made an unclear process clear and provided actual customer service from start to finish. Interest rates were def competitive.
Garret
I’ve never bought a house before and…
I’ve never bought a house before and they took care of me.
Joeseph
Super easy to work with
Super easy to work with! As first time home buyers these guys made sure I made the right moves and help me calculate my budget as well!
Richard Frank
The whole experience was smooth and…
The whole experience was smooth and seamless. Documents were very easy to review and sign online. I couldn't have been happier with the process and experience.
Ronald P
VA First Time Buyer
I had an excellent experience working with my loan team at Veterans United. Throughout the entire process, they were consistently responsive, knowledgeable, and proactive in addressing any questions I had. The team checked in with me regularly and ensured that I fully understood each step of the transaction. The online portal made document submission and communication seamless, and I also appreciated the additional resources they provided, including information on utilities and moving services. As a first-time homebuyer using a VA loan, their guidance and professionalism made the process straightforward and reassuring. I am very grateful for their support and would highly recommend Veterans United to other VA borrowers.
Bill
I greatly appreciated the flexibility…
I greatly appreciated the flexibility as I sought and discovered my best home. I looked in 3 different states. The whole staff was very supportive. I have rented for 30 years and after the Navy for 20 years and caretaking for 5 years it’s a blessing to have my own home.
Khaleef Speaks
EXCELLENT Service
The knowledge and professionalism the team showed me was amazing.
Robert
Great job
Great job! Easy ride all the way to closing.
Samantha
Great service
Great service, easy to communicate and to complete process. A whole team of people on your side to help get you into your home!
Alisa
Nathan Bitner and friends over at…
Nathan Bitner and friends over at Veterans United (VU) exemplified how top agents performs in everyone's best interest in 360 degrees of the step-by-step process. My case had some uniqueness to it so I was able to compare other lenders up against the VU standard and not many in today's world that can top the VU standard of excellence customer service. I can't think of much they could or should've done differently. The transparency was even unmatched. No stone was left unturned within this 14-day closing window from start to finish. I hope they don't go anywhere any time soon because rapport means everything to me. So, if ever I need their services again, they are who I know I can trust to process my loan with ease... Don't delay, call Nate today and they will have you squared away in less than 30-days! Thanks Team VU
Hannah
Great Experience
We had a great experience with Veterans United! The team worked with us to make purchasing our home quick & easy. Their app makes completing each step a breeze.
Yoana Russo
Our experience with Veterans United has…
Our experience with Veterans United has been amazing. The team have been extremely responsive, knowledgeable, and supportive throughout the entire process. Communication was clear and timely, and they've made what can be a stressful experience feel smooth and well-organized. We truly feel confident and well taken care of working with them. We highly recommend to give Andy Miller's team a call for your next purchase!
Teresa Huertas
Trusted Experts
Alex Dickherber was always on top of everything. No surprises! It was a long process. I reached out in February 2026 and closed in December. At times, I thought I was forgotten until Alex D. called. He'd routinely checked in with me to provide updates or just to let me know, they have me on their radar. Loved the services, from loan process to moving process!!!
Christopher
AMAZING I MEAN AMAZING SERVICE
What an amazing experience. Easy and hassle free
Johnny
Veteran’s United
Veteran’s United was great to work with. Their process is streamlined and there is no fooling around. If you are serious (ACTUALLY SERIOUS) about buying a house, they will get you financed. I thought I was but really wasn’t before because I wasn’t ready to stop impulse buying and spending frivolously. Once I buckled down, they were the vehicle that got me the home. Thank you Veteran’s United!
Ashley Perini
Amazing experience
Derek was so incredibly helpful throughout our home buying process! He explained everything in a way we understood and always made himself available to answer questions. Veterans United streamlined the process and made it easy to complete everything needed to ahead of closing. I would 10/10 recommend both Derek and Veterans United. Thank you!
Simon
Best home buying experience ever
Straight forward, smooth, professional and timely
Noah
They cared more than any of the local…
They cared more than any of the local banks ever did. I feel blessed to be able to work with them as they made the process of buying a home for the first time really easy. I would recommend them 10 out of 10 times.
Jesse
Easy and awesome to work with
Made the process simple
Ndanu
Great team and everyone is always…
Great team and everyone is always available to help you along the way. From the approval letter to closing, everything was done in a timely manner and professionally
Mason
Fantastic hone buying team at veterans united
The entire team at veterans United were great to work with. They made it a smooth and easy process every step of the way! Thank you all so much! Highly recommend if you want a a highly professional and knowledgeable team throughout your home buying process!
William
Great Experience
Very responsive loan team. Timely and answered
Barry
First time home owner
Our loan team was patient and understanding. Anytime I had any question they did a excellent job answering questions and when issue arose they were there to help.
David
Jennifer Heishman and Tori Howard steering you in the right direction for closing your loan..
Jen, kept me informed throughout the process telling me what docs I needed along with Tori. They were both talking me through the things I didn't understand to get me through the loan process. Thank you Jen and Tori for that.
Dennis
Josh was very professional
Josh was very professional, courteous, honest, his word is his bond he treated me and my like family which was very important to us. Kudos!!!
Jim
Extremely helpful
Shane and his team were incredibly knowledgeable and helpful. They were with us each step of the way.
Laura
VU was great to work with
VU was great to work with. Fast communication, prompt responses to any questions, and wonderful people. Highly recommend.
Robert
Painless and patient.
Painless and patient.
Albert
Great experience all around
Great experience all around. I truly felt like they all had my back throughout this entire process.
Marek Makarewicz
Great experience
Great experience. Solid team which was supportive, informative and attentive to my questions and needs. In particular huge thanks to Billy who always went above and beyond
Cinthya
It was amazing and quick
It was amazing and quick
Robert
Great Team
Right from the beginning I was assigned a team that was always very easy to get a hold of. They were always attentive, efficient, and informative when asked any questions. The entire process felt like it was totally under control 👍. Anything my realtor and I needed was taken care of right away, usually within minutes and always the same day.
Matthew
They will ensure you get the loan
They will ensure you get the loan. They give you documents to complete and let you know what documents that they need from you. They make it an easy process.
Kelvin
The process was efficient and easy
The process was efficient and easy. After I found a home I wanted, I was closing, buying and moving into a home within 3 to 4 weeks. Very professional and loved the work ethic. The concierge service was great as well. It made moving less stressful. I would gladly recommend Veterans United to all my family of Vets and close friends.
Jacob
Loan Officer and Loan Coordinator and concierge
Loan Officer and Loan Coordinator worked with me diligently to make the loan possible. Thanks to Josh, Jacinda and Pheobe
John M. Amiss
It was smooth and efficient
It was smooth and efficient
Charles Davis
Veterans United an Amazing Company
Bryant Chambly is amazing to work with.
Chris Richardson
Painless process and very quick.
Ross was amazing! Gave us the best rate against 3 other lenders! Process was painless and we were able to close 3 days early.
Amelia
Made the whole process painless
Made the whole process painless. Very helpful and knowledgeable.
Jason
Outstanding First-time Homebuying Experience
Overall, my experience with Veterans United was very positive. The process felt structured, transparent, and supportive, which made a potentially stressful situation much easier to manage. Communication was clear throughout, and I felt like I always knew what was happening and what to expect next. As a Veteran, I appreciated how streamlined and respectful the process was. I would absolutely recommend Veterans United to other Veterans looking to buy a home.
Jeremy
Great Experience!
The team was very professional. They made my moving more enjoyable. I love their can do attitude, and also how they saved me a lot of headache during this process! Thanks! 😊
Eric
Chance is always on point in with helping…
Chance is always on point with helping me out no matter the obstacles
John
Schandler Rodgers and the team at…
Schandler Rodgers and the team at Veterans United made our home buying experience easy and pain free. They went above and beyond to make sure all of our needs were met. They made sure we were updated kept us informed of any changes.
Jeffrey
Excellent service ever ready to explain and make things clear
Everyone kept me up to date and explained everything so this first time home buyer could understand
Kevin
My team made the process seem flawless
My team made the process seem flawless. They kept me informed and always ensured that if I had questions they would find out the answers for. They were able to help me secure and close earlier than expected.
Robert
Jake Force went out of his way
Jake Force went out of his way, and it was obvious all the hard work he put in. I am recommending him, and Veterans United to everyone.
Hasan Mine Eymir
Veterans United Home Loans made the…
Veterans United Home Loans made the entire home buying process feel clear and manageable from start to finish. The team was professional, knowledgeable, and always quick to respond whenever questions came up. Communication was consistent, the online portal was easy to use, and every step was explained in a way that actually made sense. It felt like having a team that genuinely stayed on top of everything and cared about getting it done right.
Rick
Everything was excellent from start to…
Everything was excellent from start to finish! Highly satisfied.
Orenthia
My purchase was pretty smooth
My purchase was pretty smooth. I’m learning a lot about real estate and everyone was patient and thorough with providing the needed information.
Mr JPatton
Great service, zero stress
This was the second home I've purchased through VU, and they excelled both times. Nick, Nico, and Maria were professional, well informed, and helped us navigate the process with zero stress. I will call them again if I buy another home.
Eric J Babin
The process was so easy and so fast
The process was so easy and so fast. We were looking at moving to our dream beach area with a 6-12 month timeframe assuming it was take that long to get our ducks in a row while working with a lender that was Veteran friendly and knowledgeable. We called in just to get an idea of what we may qualify for so we knew the ballpark figure we could be researching. It was so easy that the call we made to get a general idea became an application start. Less than 30 days later we were closing on the house we'd always dreamed about. We HIGHLY RECOMMEND Veteran's United. Michael Peters was our senior loan officer and was always available and helpful keeping us informed along the way with exactly zero surprises.
Jean Simon
Chris Rohr and his team at Veterans…
Chris Rohr and his team at Veterans United was there holding my hand the whole entire way up into the day of signing they were very professional. They were very helpful and I couldnt ask for a better team. I would definitely recommend Veterans United Chris Rohr and his team any day.
Colden
Keeping me updated with my progress in…
Keeping me updated with my progress in my purchase
Tony M
I loved everything about veterans…
I loved everything about veterans united. Best of all, I loved their communication and always being available
Amanda
Veterans United pared the right people…
Veterans United pared the right people to help ensure the whole process went super smooth. David and his team went above and beyond to ensure all questions were answered!
Gabriel
Great group of people!
Madison and her team were exceptional throughout my entire home buying process, from the initial offer all the way to closing. Their communication was consistent, clear, and proactive, which made a long and sometimes stressful journey feel manageable. Every question I had was answered promptly, and no detail ever felt overlooked. It was obvious that Madison genuinely cared about ensuring everything stayed on track. From coordination to follow-ups, Madison and her team were on top of every step at all times. Their organization and dedication gave me complete confidence in the process. Even when challenges arose, they handled them efficiently and professionally. I would confidently rate their service a 10/10 and highly recommend Madison and her team to anyone navigating a home purchase.
Lou
Recommended to all who served, and serving
Recommended to all who served, they will help you from the start to the finish 5+✨🌟⭐️
Tim
Marlie and Kayla were awesome to work…
Marlie and Kayla were awesome to work with from start to finish.
Julian
High Professional and Knowledgeable
The Veterans United team was highly professional, and high knowledgeable. Every question I had they were able to answer promptly and accurately. I was able to go through my entire home purchasing experience with no unanswered questions.
Douglas
Outstanding Service
This was our first home buying process in 30 years and it was somewhat overwhelming at times. Megan Moore and her team at Veterans United stayed in touch every step of the way, to make sure we stayed on track. Megan and team were a pleasure to work with and guided us to the finish line as painlessly as possible. I would 100% recommend Veterans United for your home loan needs.
Larry
Well informed up to date what’s going…
Well informed up to date what’s going on with loan
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