Veterans United Review
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Reviews 12070 
Jerome
Home Search
Searching for a home can be stressful,but my experience with Veterans United Home Loans was nothing less than amazing. They stayed on top of everything and made sure that the process went smoothly. Would definitely recommend to family and friends.
W. Holl
Mission Accomplished
Words alone cannot express my sincere gratitude to Stephanie Piester and her team. They went above and beyond to secure the purchase of our new home for my wife and I. I will always be thankful to Stephanie for the empathy and compassion she demonstrated in this effort. Semper Fidelis
Zackary Eye
Our agent Holly Ragan and home buying…
Our agent Holly Ragan and home buying concierge joedi made everything we have now possible we are forever grateful for the two of them for always being informative and great!
Kyle
Charles and the team were great!
Charles and the team were great!
Diego
Trust the process and be patient
Everything went very smooth, I was able to get the help I needed and answer to any question I had. VA was very helpful with doing their part of the process and I felt very well taken care of.
Darin
At 42 I am a first time home buyer
At 42 I am a first time home buyer. Nervous and pessimistic would have been an understatement for how I felt doing this for the first time. Veterans United, as a whole, was absolutely incredible to work with. From the team to the organized manner they operate was truly a pleasure. Excellent website, email and text interaction. My career deals primarily in large industrial contracts and daily customer interaction. By the time we closed I was taking notes on things that I can do better for MY customers. A massive thanks to Marlon Galbreath, Chris Kubat and the team. Well done.
Will
The whole team made it a very easy…
The whole team made it a very easy transition for me and my family. Any questions and every single step of the way they were all there. I don’t have not one complaint.
Lajuliet B.
A-Team at Veterans United
Harley Bradley is an excellent Loan Representative at Veteran’s United. She obtained the information to process my loan in a concise and expedient manner. She always responded to calls, emails and text messages in a timely manner. She works tirelessly to get the job done as I called her one evening and it was after hours; she was still at work. She always presented in a professional and respectful manner. She maintained communication with me and kept me updated on my loan status. She always let me know what to expect during the loan process. In addition to Mrs. Bradley, Diana Ramsingh. the Loan Coordinator was also excellent in providing me information and guidance through the loan process. She stayed on top of everything. There was also a Veteran’s United Concierge service that was also outstanding. Her name was Allie. She provided me with a wealth of information to assist me with the home buying process. The entire team was excellent in providing services to me. Many I cannot remember their names. Michael Wray assisted me in obtaining home insurance and discussed bundling of services that was cost effective. Veteran United is an outstanding company that works with veterans to assist them in purchasing or refinancing a home. In my opinion Veterans United is rated a ten. I recently closed on a home out of state. Veteran United processed my loan application in a smooth and expedient manner. The loan process was stress free with Veteran’s United. Harley Bradley and Diana Ramsingh’s team are the A Team. Thank you all very much!
Ronnie
I never thought I would be able to buy…
I never thought I would be able to buy a home and they made it happen.the entire team that handled the process were amazing and communicated everything I needed to do to help them make the paper work as easy as possible. And on the last day possible to get our loan done they worked til 4:30 to make sure that we could still close on that Friday. I would nothing but recommend this team for any or all veterans looking to buy a home.
Mark
Very good very good
Very good very good
Christina
My team was amazing!
My team was amazing!! Johnna assured me that despite a foreclosure on my record, owning a home was very much possible.
Dean
Veterans United Supports Veterans
This is my second time financing a home with Veterans United. I can honestly say they care about veterans. Also, I was overseas during most of the preparation. My loan officer and her team made sure I understand the process through continues communication with me. Veterans United is perfect for vets who live overseas wishing to purchase a home state side.
Destiny
Above and beyond
Veterans United worked effortlessly to help us find our forever home. All of the team member were so helpful and eager to answer all of our questions and if they couldn’t they would find the right person to. They continued to communicate every step of the way and made it so easy to understand what the next steps were. Highly recommend Veterans United
George
On top of everything
On top of everything
Chrystena
My whole Veterans United team was…
My whole Veterans United team was extremely helpful throughout the whole process. Matt, my loan officer was very quick to answer my questions and very professional. Jeff, my real estate agent was very professional and honest with me about everything and helped me pick the best house for me! Would definitely recommend them to anybody!
Freddy
Veterans United changed my life....
I just want to say I found Veterans United over 15 years ago, but back then I was far from ready to become a home owner. Veterans United with their Light House program and some time I eventually was ready to purchase my first home. Veterans United, along with Sam Brown and his team changed my life. I now can live and know what it means to own a home as well as have a pristine future ahead of me. Thank you Veterans United, as well as some special thanks to Sam Brown and his team.
John
Veterans United Gave Outstanding Service
Jeremy, Kate, Madeline, Sheryl, and Delores all teamed up and made this complicated process as simple as it could be made. Plus, we got an outstanding home at a GREAT rate! We could not be happier by the service this Veterans United Team provided to us! Thank you!
Jeff
As a veteran
As a veteran, you are always weary of the many different lenders out there. The reviews are always hit or miss. My experience with Veterans United was nothing short of fantastic. From start to finish, ALL questions asked, and no run-around. This entire process was as smooth as it could be.
Larry
The team at Veterans United really…
The team at Veterans United really makes you feel like family. They make the entire process very simple with their website and app.
Malcolm Grant
Was a very easy and quick process
Was a very easy and quick process. The house is amazing. I wish I wouldve called sooner. I most definitely recommend especially first time home buyers.
Bret
Painless
Painless, I have never had a loan process be so streamlined and easy to contact. I would recommend to any veteran.
John R. Lancaster
Best customer service and dedicated…
Best customer service and dedicated professionals. They are definitely a score of 10.
Bartosz
Very professional and helpful and…
Very professional and helpful and knowledgeable. Helped out with whole process would recommend to every veteran.
Mirabelle Tume
Thank you so much VA Loans!
Thank you so much, VA loans makes the home buying process less stressful. I am truly grateful!
Christian
Everyone was great!
Everyone was great!
Xaiver
The Veterans United Home Loans is a…
The Veterans United Home Loans is a great company to go with when looking for a house. The team is friendly and knowledgeable helping you to understand what you are doing. They help you make the next steps of buying a house goes smoothly and make sure that you are taken care of. I would recommend to any veteran looking to buy a home.
Christopher
Highly recommend!!!
Everything was an easy going experience.
Bob
We can’t thank Matt Colgin enough for…
We can’t thank Matt Colgin enough for once more guiding us through the documents that led to obtaining our loan. He is always ready to respond to our questions and to advise us on the direction necessary to do WE want. I can’t recommend him and Veterans United enough. Bob Butterfield, Col., USAF (ret)
Charles
Katy was very helpful and very…
Katy was very helpful and very understanding and very knowledgeable of what needed to be done and it was a pleasure working with her.
Laquanda
Exceptional Support for This First-Time Homebuyer
As a first-time homebuyer, I was overwhelmed by the entire process at first, from credit checks to paperwork and everything in between. But working with Veterans United made it feel a lot more manageable. My loan officer Kris and the entire team were incredibly supportive, patient, and knowledgeable every step of the way. They broke everything down in a way that was easy to understand, and I never felt like I was navigating the process alone. The online portal made it super convenient to upload documents and track progress, and I appreciated how quickly the team responded to any questions or concerns I had. What really stood out to me was how much they cared not just about closing a deal, but about making sure I felt confident and informed throughout the process. They truly understand the needs of veterans and made me feel valued and respected. I’m so grateful for Veterans United for helping make my dream of homeownership a reality. Thank you for making the journey so smooth and for going the extra mile for a first-time buyer like me. Highly recommend to any veteran looking to buy a home!
Patrick
Very respectful and knowledgeable team…
Very respectful and knowledgeable team from beginning to end.. honestly knew more than my own realtor
CARL GUTIERREZ
I just want to say that Josh Salico and…
I just want to say that Josh Salico and Ashley were fantastic! I used Veterans United one time before and they made both times a pain free experience. I would definitely use them again. Thank You!
Philip
We were given all the information and…
We were given all the information and all our questions were answered promptly. Again, great experience.
Justin Clinard
Veterans United success.
I love the streamline checklist process. It was easy to understand and complete, with assistance from my loan team for any questions or reminders.
Chris & Carrie
Best experience ever!
We are completely blown by the entire team! Julie Cute was INCREDIBLE!!! I can not say enough about how wonderful she is! She was so quick to answer questions, keeping me on track with what they needed and made sure that I didn't miss any deadlines! I seriously have no clue why or how anyone would every use any company other than Veteran's United! I sold real estate for 10 years and have worked with many lenders, so I have had my fair share of lenders! I'm so thankful and have been so blessed by getting to work with this team! I just don't feel like I can say enough to express just how great everything was! I hope they know how much we appreciate them!
Richard R.
Buying a home with the BEST TEAM!!!
When making a major purchase, we usually go through our credit union. When researching our home purchase, we kept seeing ads for Veteran's United. So, we decided to check them out. The reviews were really good so we initiated contact. From our first contact with Laura, then Tommy, and Tammy, we were impressed! The reviews are legitimate, they really are that good! We were guided through each step and the team always had time to answer our questions. All the attributes you desire when purchasing a home are all here: professional, friendly, knowledgeable, trustworthy, efficient, friendly, thorough. We could but have asked for a better team! Highly recommended!!!
Ben
It is a great opportunity for veterans
It is a great opportunity for veterans. My team was engaged, courteous, and professional!
Marv
They make it possible for veterans to…
They make it possible for veterans to purchase a home with little or no out of pocket. The process is relatively smooth and I am happy with the results.
Kenneth
Amazing people
I would recommend
Tarina
My team totally Rocked!
Brandon, Lynette, Kathy and Rachel made my home buying experience phenomenal I couldn’t have asked for a more phenomenal team than the team I worked with buying my first home. I would recommend them again and again. Myself and daughter are very grateful and happy.
Lucas
We received outstanding service
We received outstanding customer service. We would highly recommend Veterans United. The team took excellent care of us during the process.
Joyce
Professionalism and excellent customer…
Professionalism and excellent customer service!
Ronald
Our experience with Veterans United was…
Our experience with Veterans United was far above greatness. All staff was very helpful and kind. Thank you for all your hard work.
Mr. K
Fantastic Aaron M
Fantastic Aaron M. Service again I am a 2x customer once in 2020, and again 2025. Thanks team Veterans United.
Hugh B
Yes most definitely my experience with…Veterans United was Awesome on 05/20/2025
Yes most definitely my experience with this team Veteran United paired me with was Great!!!
Kimberly
Stress Free Home Buying! They treated me well and approved the…
They treated me well and approved the loan so quickly. From start to finish was 1 month! We did everything online and then I met with my title company, signed the paperwork, then I owned my home. The most stress free home buying experience I ever had!
Labrina
Smooth home buying journey
The entire loan process was good from start to closing.
Diarra
Good
Awesomeness
Michael
It was so easy to talk to my loan team…
It was so easy to talk to my loan team and they explained everthing to me to where I understood it..and told me exactly what I needed to do and when...great people
Jerry
It was an easy process just complete the task
I was very hesitant at first because I didn;t know what type of score I needed to qualify but my team assured me that I was within the range and that I was good to go and they would take a look at some things to see what I may need to do to help me qualify even more they continue to tell me everything was looking good from week to week and that I was heading into the direction and this was a good time for me to do my purchase so I am really grateful for all of that help.
Nathaniel
Perfect VA Refinance
Amazing service and support for My VA loan, great communication and what was expected through the entire process. Would recommend for anyone doing a Refinance.!
STEPHEN S
Veterans united is great
Veterans united it great! If you’re a military veteran looking to buy a home I suggest you deal with them!
Terry
Everyone was there to help us in our…
Everyone was there to help us in our buying process felt like they were willing to go the extra mile to make sure we got the home we wanted.
Valerie
Communication was superb
Communication was superb. If I got my paperwork submitted within 24 hours it was processed within 24 hours. If I had a question my phone call or email was returned on the same business day. I was not pushed to use VUs services if I found something else I preferred. Upon closing we received a care package from the team with personalized gifts that were very thoughtful with my children in mind.
Thomas
The overall all experience was smooth
The overall all experience was smooth. Jared Anderson, was such a huge help. He definitely made the loan process seamless and kept us in the loop with all updates. He did not hesitate to step in and help us out when needed. Abby was so pleasant to speak with. She went above and beyond for my family! She even threw in some items for my daughter in our gift basket. Abby is truly a blessing to Veterans United. Please keep her there and PROMOTE ABOVE PEERS!!
Robert
Step by step on the check list was very…
Step by step on the check list was very helpful. Buying a new home can be stressful, lots of questions. This was very time consuming but well worth it. The whole staff there was very friendly and helpful.
M.
Painless process
Primary service as it pertains to getting a loan was a pleasant experience. Additional services, however, are with affiliates and not the actual requested company. If not a factor for you, they will go the extra mile to get you set up.
Travis
The A-Team
I really feel like this team is the A-Team. They’ve held up every part of every promise they’ve made. Tim and his team have saved me not only time and headache, but also money. This group will treat you like family, and I couldn’t imagine using any other company, or team for my past, present and future home buying needs.
MICHAEL
Such a wonderful and easy experience!!
Such a wonderful and easy experience!!
Kennith
Just good caring involve people on a…
Just good caring involve people on a professional level
Emmitt
Very consistent and everything done in…
Very consistent and everything done in a timely manner.
John
Zach and his team went above and…
Zach and his team went above and beyond. Communication was never a problem. Very helpful in explaining what was needed for the loan and quick to respond to any questions asked. Thank you and to your team!!
Preston
The whole process ran smoothly
The whole process ran smoothly. From approval letter to closing. Everyone was easy to work with.
Britt
Wicked easy communication!
I had a fantastic experience working with Veterans United during my home buying journey. Shane, Jake, and Jacque were rockstars. From start to finish, they were incredibly attentive, supportive, and easy to communicate with. Every step of the process was clearly explained, and they were always quick to answer my questions and provide updates. They made what could have been a stressful experience feel smooth and straightforward. I’m so grateful for their help and highly recommend them to any fellow veterans looking to buy a home!
Luiz
Helped me tremendously in obtaining the information I needed to provide for obtaining a VA mortgage.
Helped me tremendously in obtaining the information I needed to provide for obtaining a VA mortgage
Phillip
I had complete confidence during the process.
I had complete confidence that each matter would be handled efficiently. It was a pleasure doing business with everyone that I had dealings with at Veterans United.
Jeff
My loan team was very engaging and…
My loan team was very engaging and helpful during the entire process. They made the experience seem as seamless as possible with their online platform. Highly recommend Zach and his team.
Anthony
The entire VU team rocks!
The entire VU team rocks!
Tommy
Worry free
This was a very pleasant experience! They took all of the worry.
Erick
Bert Shaw was awesome
Bert Shaw was awesome. Easy process
James Manderino
A Great Success
From start to finish, this team helped drive my home buying experience to a successful conclusion. Definitely recommend working with Tim and team for anyone.
Eddie
A very high 10 out of 10
A very high 10 out of 10
Kevin
These guys are really great…
I am a disabled veteran with zero experience with buying a house or even large loans. The team I worked with made me feel comfortable, always polite, friendly, and fun to talk to, and even managed to help with the stress of it all. My team went above and beyond any expectations I had, all in all, a simply amazing team.
Philip
First Time Home Buyer
Excellent experience with Veterans United. Answered all my questions in a timely manner and help me through the whole process.
Adrian
Huge shout out to Zach and his team
Huge shout out to Zach and his team! They made the whole process as simple as simple can be. I’d recommend a million times
James
Wow!
Wow. I cannot believe how easy it was to get through this process. United veterans and bennet in particular and Danielle made this smooth sailing. I went through this before with wells fargo and it was a nightmare thank God for veterans united
Marcus
Ryan was very informative and patient…
Ryan was very informative and patient with our process easily reachable and answered everything I needed in timely manner. He also helped me through troubleshooting issues I was having with documents. Motivated and pays attention to detail.
Godfrey
Great customer service Thanks once again
This the best customer service I have received thank you very much
VANESSA MAHANEY
Great Company
The process is really smooth and you are able to reach out to one of the loan officers at anytime by email or phone. The turn around response time is quick.No question goes unanswered by the team, which I appreciated greatly, especially since everything was done through emails and calls until the final stage.Thankful for the notary coming to our home since my husband is in a wheelchair. They made the closing process easy for us, which I greatly appreciated.Hats off to everyone involved in the process. You know the saying trust the process and you truly can when working with Veterans United Home Loans.
Fernando
Ambers 5 star review
Amber and her team are really patient, communicative and honest
Michelle Stuart
Everyone at Veterans United was…
Everyone at Veterans United was fantastic to work with! The process was very easy and SUPER quick! Any time I had questions, they were quick to respond. I highly recommend this team, you won't be disappointed!!
Earl
The process was easy.
Their team concept and format made it so easy to acquire this house. You All were the Best....
William
These guys really put in work for me to…
These guys really put in work for me to get me done right before closing! Amazing team. Thank you so much.
Michael
Veterans United is committed to helping veterans purchase the home of their dreams!
Veterans United is committed to helping veterans through the home buying process. They are involved with each step and help veterans navigate the exorbitant paperwork process, and make the purchase quick and simple for the veteran. Amazing staff and super knowledgeable and committed loan team.
Leo - US Navy Veteran
The Veteran's United team were…
The Veteran's United team were incredible! They were sincere in their desire to assist our family in finding and buying our dream home. We went into the home buying process with many questions and uncertainties, and this team was able to help us close on a house in 30 short days! There are not enough words to describe how well this team works together.
Yousenel
I will forever be grateful for Veterans…
I will forever be grateful for Veterans United for helping accomplish such a great milestone. I felt very comfortable throughout the whole process because I knew that Veterans United had my best interest. I would not have gone through with whole process without that trust. Thanks again for everything!
Isaac
Love the Staff
The staff made our experience exemplary.
Leekell
New Dream Home
The Veterans United Home Loans team truly embodies the spirit of teamwork. They guided me and my family in realizing our dream of homeownership. Each member dedicated their time to ensure I grasped the home purchasing process fully. Anne Kuster, our team lead, continues to reach out after closing, showing her commitment to supporting me as a new homeowner.
Gary Trent
Highly Recommended
This is my 3rd home purchase and by far the simplest and streamlined of them all. Thank you to the entire team that supported me during the process, you are all incredible. Highly recommended to any Veteran starting the home purchasing process.
Cheanel
The workers are very knowledgeable
The company has very knowledge staff
customer
Helped from start to finish
I knew my credit wasn’t in the greatest position when I connected with VU, instead of giving me a no, you don’t qualify, we setup a game plan to get me there. We did monthly check-ins and when it was time they said let’s pull the trigger. Once the process was started they worked smoothly and efficiently.
Carmen
Definitely recommend!
The entire team was very helpful throughout the process. Definitely recommend.
Kevin
When I started the homebuying journey
When I started the homebuying journey, I wasnt sure what to expect but working with Veterans United quickly put me at ease. From the very beginning, I felt like more than just another customer. I was treated with respect, transparency, and genuine care every step of the way.Chris Rohr and Melissa were a dream team. Chris explained everything in simple terms, answered my questions with patience, and made sure I always knew what was happening behind the scenes. Melissa was on top of every detail, professional, proactive, and always one step ahead. They didn’t just process my loan; they guided me like trusted partners and made the process feel effortless.And then theres Noelle my Home Buying Concierge. Her energy and support from the start were incredible. She checked in just to see how I was doing, offered helpful resources, and made sure I was connected with everything I needed. That kind of above-and-beyond service really stuck with me.Buying a home as a veteran can feel overwhelming, but Veterans United made it feel empowering. I wasn’t just buying a house I was securing my future, and they helped make it happen.To any veteran out there: if you’ re on the fence, let me be the one to say; go with Veterans United. You won’t regret it.
Nedal
He was always available to help through…
He was always available to help through the process .
Joyce
Montgomery at Veterans United is the…
Montgomery at Veterans United is the STAR of the show and was absolutely outstanding throughout my home buying experience. From start to finish, he was knowledgeable, reliable, and incredibly supportive, always going above and beyond to ensure everything moved smoothly and efficiently. He took the time to explain the lending process in clear terms, answered all my questions with patience, and consistently kept me informed every step of the way. His attention to detail and commitment to exceptional service gave me confidence and peace of mind, making what could have been a stressful process feel manageable and even enjoyable. I couldn't have asked for a better loan officer than Montgomery.
Tiffany
They changed my mind
After hearing that this is the worst VA Loan company I would have to disagree!! My Team made my first home buying experience truly memorable. They were able to answer all my questions, work all hours, and ensure I was able to Close with peace of mind. Thank you!!
Owen
Loved the very good team that helped me…
Loved the very good team that helped me through out the process getting my first home.
Joel Nelms
Got My New Home!
What made my experience great is I got a new home for me and my children. They went above and beyond to help me do that and it’s truly a blessing.
Sparkle Y.
Schandler and his team are amazing
Schandler and his team are amazing. They answered all of my questions, and I mean all. They were patient and did not pressure me to move forward. When the loan went into underwriting, the team communicated well with each other and me. I felt comfortable coming to Schandler, Greg, Zach, and Brittany with any questions I may have and knew that I would be heard, valued, and answered. Thank you Veterans United!
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