Veterans United Review
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Reviews 12890 
Kito
I appreciate the Veterans United team…
I appreciate the Veterans United team that helped me through the home buying process. At every stage, everyone did their best to help, and make sure I knew all the information that I needed.
Saundra Wright
I would definitely use Veterans United again…
I would definitely use Vrtrrans United again. The overall experience was great .
Herman
It was a great experience!!!
It was a great experience!!!
Clarence
Things moved quickly and effectively
Things moved quickly and effectively. The professionalism was unmatched. The documents were easy to upload and the process was very user friendly.
Gary Sturgill
Veterans United Mortgage Takes the Stress Out of Securing a Mortgage!
We were very impressed with the team approach offered by VU! From our initial phone call to their assistance in getting our credit scores in good shape to transferring us to our loan officer and eventually our closing specialist, VU’s approach to helping veterans was seamless! My wife and I would encourage any veteran shopping for a mortgage to reach out to the team at Veterans United Mortgage!
Rodney Clark
Great experience overall!
Great experience overall! We did have a little confusion on an outlet that needed changed about 6 days out from closing, but fortunately it was an easy fix. Mostly satisfied with the team I worked with and if I had to do it over I would gladly work with them.
Fons Santiago
Veterans United Home Loans guided me…
Veterans United Home Loans guided me every step of the way during the process of buying our first home. They kept me updated at every turn of the load process and were always available when we had questions. Truly thankful I went this route!
Alvin/Jasmine
Hands down great experience
Hands down, an amazing experience from start to finish. Veterans United made the homebuying process smooth, efficient, and less stress-free in looking for a home. The entire team was knowledgeable, responsive, and genuinely cared about meeting our needs as a military family. Our loan officer, Ryan explained in detail, answered our questions, and went beyond to keep everything moving forward. His communication and efficiency made a huge difference. Our realtor, Savannah, was absolutely phenomenal. She supported us every step of the way, from touring homes to closing, and truly cared about where we ended up. She was transparent, detailed, fun, and professional when it mattered most. Savannah went above and beyond to ensure we closed in the best way possible, and I’m truly grateful to have had her as our realtor. I would recommend Veterans United, Savannah, Mark, and Ryan 10,000% to anyone looking to buy a home, especially service members and military families. If we could give an infinite rating, we would.
Francis
Good communication
Good communication
Stephen
Great customer service
Great customer service, quick replies, very responsive and professional.
Edwin
Unreal how easy and seamless Scott and…
Unreal how easy and seamless Scott and the VU team made our home buying process. Word of advise, stay off Reddit and TikTok as first time homebuyers. I was convinced based on others comments that something would go wrong but I promise you VU has your back just like they had ours.
Ronald Willis
I had a great experience with the overall process
I had a great experience with the process. They made a stressful experience more endurable.
Alec
Alec and his team was so easy to work
Alec and his team was so easy to work, quick responses, simplified everything answered every question was reachable at all times made the process super simple super easy zero stress buying my first home could not be happier!
Tiffany Bush
Highly Recommend Veterans United Team
Veterans United was absolutely amazing to work with! The entire process was seamless and simple, and everyone we worked with was fantastic. Jamie went above and beyond throughout the loan process, and Abby did as well, even during a family emergency she reached out and ensured everything was taken care of so we could close on time. Jamie Abby and team also made sure to be available at times that worked best for me, which made the experience even smoother. What I appreciated most was how they made the home loan process easy and not daunting. They explained everything clearly, kept us informed, and never made us feel rushed or overwhelmed. I highly recommend Veterans United. If you’re looking for a home loan, reach out to Jamie or anyone on the Veterans United team!
Ashley
This was a huge blessing from God and…
This was a huge blessing from God and out of nowhere! Veterans United made this process so easy! Thanks for everything! They went above their duties to ensure I ended up with the hone I wanted at a price I could afford.
GB
Remarkable Experience
Awesome experience! Dava Turk is the BEST loan officer and definitely puts the veteran first.
William
What made my experience with Veteran United
What made my experience with Veterans United truly great was the level of care, professionalism, and organization I received throughout the entire process. Even during moments when I felt a mix of anxiety and excitement, my loan officer Brie and my loan coordinator Amanda were always one, two, and three steps ahead of everything. They anticipated needs before they became issues, kept me informed at every stage, and handled every detail with precision and confidence. Their teamwork, dedication, and attention to excellence made the entire home-buying process feel seamless. It was nothing short of perfection in their respective roles, and I couldn’t be more grateful for the experience.
Shane
5 Stars
The entire home buying process was great. The Veterans United online platform is user friendly and my loan officer, Wes, and his team were extremely helpful from start to finish.
Kevin
Loan agent was always there when…
Loan agent was always there when needed. Great overall experience
Scott Hinton
They are amazing from beginning to…
They are amazing from beginning to close!
Carolyn Cary
Professional
Professional, positive, and problem-solving! Made moving enjoyable and stress-free with their can-do attitude. Highly recommend—thanks!
Michael
Outstanding Service from Start to Finish
From the very beginning, the experience was smooth, professional, and well-organized. Communication was clear and timely, expectations were set accurately, and everything happened exactly as promised. The team was knowledgeable, responsive, and genuinely cared about making sure things were done right, not rushed or cut short. What really stood out was the attention to detail and the willingness to answer questions along the way. It never felt transactional; it felt like working with people who take pride in their work and value their customers.
Alvis
A blessed team and hard workers always gets results
Why my experience was so amazing honestly, my Case was a very difficult one and throughout the whole thing they kept reminding me that they are still gonna work towards helping me and my family and they did exactly what they said thank you the whole team
Christopher Meredith
The commitment with quality and excellence
The commitment, professionalism and dedication of Jason Lacey our Loan officer and his team. They are amazing. They make it seamless and you know you are getting the best service and deal available.
Noel
Great Customer Service
Great Customer Service!
JD Martinez
Quality
Aaron, Jackson, et al., you are appreciated and you do great work. Professional, thorough, and friendly to boot. You fought for me as I shopped around, but ultimately, it felt correct to show that loyalty to Veterans United (for sticking with me for throughout the months (year?)). You were admittedly not the "cheapest" offer, but big picture: the quality of service must be factored in, and that is clearly something you all have (quality). You stuck with Us, and that is something that counts for so much. I am not the easiest client to have (very annoying and full of questions), so here's to having survived putting up with me, haha. I apologize that it's taken so long to leave this feedback, but "better late than never," as they say. :)
Barry Suiter
Staff were great
Staff were great. Nate was outstanding at his job.
James
Really nice excellent service
Really nice excellent service
Marc
Donald and Lisa were efficient and…
Donald and Lisa were efficient and answered any and all questions promptly. The process was painless and we are happy they were our loan team. Great people to work with.
Ian
Caring Military Leader
Highly recommend VU and Chris Lynn!
Erendira
First time home buyer
I want to give a huge shout-out to Mark, Zach and Jaclyn at Veterans United! Your professionalism, patience, and dedication made the entire home-buying process smooth and stress-free. You truly went above and beyond to take care of me and my family, and we couldn't be more grateful. Thank you for supporting veterans and their families the way you do!
michael Palmateer
The Team at Veterans United are an…
The Team at Veterans United are an amazing group of people. They were beside us all along guiding us through this adventure to our successful home purchase. Special shout-out to Corey, Eli, and Thomas. They are kind-hearted folks of great integrity, patience and professionalism. Many thanks to everyone at Veterans United.
Margaret
the whole team is enthusiastic
the whole team is enthusiastic, well trained and organized
Tiffany
I am a first time home buyer
I am a first time home buyer, my team guided me through the home buyer process and educated me through every step. My teams communication and response time from searching for our 1st home, to contract to closing was exceptional, I couldn't have asked for a better team! Thank you Veterans United, my children and I love our new home!
Colburn
Clay and Keri were great to work with
Clay and Keri were great to work with. They kept us informed and updated every step of the way. It made the process go smooth and less stressful. We would definitely work with them again!
Walter
What made my experience great was the…
What made my experience great was the staff, from financial to knowledge of the home buying experience rapped up into one smooth basket of know how to get the job done right. You feel genuinely comfortable in purchasing.
Evie Melland
Tim Glover our Loan Officer and the…
Tim Glover our Loan Officer and the entire Veterans United Home Team was 10 Stars!!
Ashley Jones
Keeps You Updated
Veterans United are a thorough, well organized company that keeps you will informed throughout your home buying process. I began my process in September and closed December 30th.
Justin
Great experience
This whole process was a breeze due to a knowledgeable and diligent team!
Shirley Hope
They were honest and straightforward
They were honest and straightforward. They kept me informed of the step-by-step process. They were patient, and all of my questions were answered to our satisfaction.
Joshua
If there was more of a rating I would…
If there was more of a rating I would give it. The whole team made it very simple, easy and not stressful at all. I would 100% recommend all fellow vets to use vu. Made our home buying experience a joyful one to go through. The app is easy to use and very user friendly.
Payton
Veterans united
VU was awesome made the process of first time home buying feel very easy and personable
Dwight
Excellent help.i will tell other…
Excellent help.i will tell other Vets,my experience.AWESOME
Damien
Easy
Easy, supportive and breaks it down step by step. On your terms and polite.
Michael
Veterans united the best.
If your vet. Please call veteran united if thinking about buying a house they will help you all the way though the process I can't say enough about there service. Thank you
Joshua A Shalevskey
Intensely helpful.
These guys come at you full bore, and don't slow down until you are in a new home. It was wild, I had only MINOR ehiplash, but dang it- we got it done.
Zak Johansen
Everyone was professional and worked…
Everyone was professional and worked just as quickly as I completed tasks. I owned my new home in less than a month.
Gwennoir
Veterans United saw me as a person
Veterans United saw me as a person. I was more to them than numbers on a screen. Being able to explain your imperfections and having them be truly understood, is something that is missing in many places today. But not at Veterans United!
Thomas Humphries
Awesome from start to finish!
Awesome from start to finish!! Very much a pleasure to work with Jon Tempelmeier, Zachary and the entire team at Veterans United. I would highly recommend for any veteran to contact for all of their mortgage needs!
Joseph
A very helpful and friendly service
The people at Veterans United are nice and knowledgeable.
Caitlyn
Great experience
Everyone was helpful and always available to answer my questions. I was able to close in 3 weeks because of how prompt they are.
Jose
The whole process was so quick
The whole process was so quick. I shouldn’t have waited so long to apply. They gave simple steps to follow and is was very easy.
Brian Kiernan
This is my second deal with VU
This is my second deal with VU. There is nothing I would change to make it any smoother, I had a mortgage and they notified me when I was eligible and rates were favorable for me to cut my payments by $333!! They called me!!! Can’t wait to do it again. Thank you
Kenzie
Veterans united for life
This is our second time working with Veterans United, and I’m so glad we have them as our lenders. Our loan officer Nick Holman and his entire team have been anything short of amazing. Every step of our process was smooth and pretty much worry free, you truly can’t get a better experience anywhere else. Huge thank you to Nick and your wonderful team for your professionalism and all your help. Keep doing great things!
Dwight
Veterans United
Having money at my age 87 ,don't let your age stop you!!!!!!
Z.D.
Excellent experience!
VU had a very engaged team approach to our lending process and it was as smooth as deal as I have experienced. From beginning to end everyone was helpful, responsive, and transparent. We would definitely recommend you to our friends. Also, the nice little closing gift you sent was both personal and sweet! Thank you for a great experience!
Smith
Veterans United made an unclear process…
Veterans United made an unclear process clear and provided actual customer service from start to finish. Interest rates were def competitive.
Garret
I’ve never bought a house before and…
I’ve never bought a house before and they took care of me.
Joeseph
Super easy to work with
Super easy to work with! As first time home buyers these guys made sure I made the right moves and help me calculate my budget as well!
Richard Frank
The whole experience was smooth and…
The whole experience was smooth and seamless. Documents were very easy to review and sign online. I couldn't have been happier with the process and experience.
Ronald P
VA First Time Buyer
I had an excellent experience working with my loan team at Veterans United. Throughout the entire process, they were consistently responsive, knowledgeable, and proactive in addressing any questions I had. The team checked in with me regularly and ensured that I fully understood each step of the transaction. The online portal made document submission and communication seamless, and I also appreciated the additional resources they provided, including information on utilities and moving services. As a first-time homebuyer using a VA loan, their guidance and professionalism made the process straightforward and reassuring. I am very grateful for their support and would highly recommend Veterans United to other VA borrowers.
Bill
I greatly appreciated the flexibility…
I greatly appreciated the flexibility as I sought and discovered my best home. I looked in 3 different states. The whole staff was very supportive. I have rented for 30 years and after the Navy for 20 years and caretaking for 5 years it’s a blessing to have my own home.
Khaleef Speaks
EXCELLENT Service
The knowledge and professionalism the team showed me was amazing.
Robert
Great job
Great job! Easy ride all the way to closing.
Samantha
Great service
Great service, easy to communicate and to complete process. A whole team of people on your side to help get you into your home!
Alisa
Nathan Bitner and friends over at…
Nathan Bitner and friends over at Veterans United (VU) exemplified how top agents performs in everyone's best interest in 360 degrees of the step-by-step process. My case had some uniqueness to it so I was able to compare other lenders up against the VU standard and not many in today's world that can top the VU standard of excellence customer service. I can't think of much they could or should've done differently. The transparency was even unmatched. No stone was left unturned within this 14-day closing window from start to finish. I hope they don't go anywhere any time soon because rapport means everything to me. So, if ever I need their services again, they are who I know I can trust to process my loan with ease... Don't delay, call Nate today and they will have you squared away in less than 30-days! Thanks Team VU
Hannah
Great Experience
We had a great experience with Veterans United! The team worked with us to make purchasing our home quick & easy. Their app makes completing each step a breeze.
Yoana Russo
Our experience with Veterans United has…
Our experience with Veterans United has been amazing. The team have been extremely responsive, knowledgeable, and supportive throughout the entire process. Communication was clear and timely, and they've made what can be a stressful experience feel smooth and well-organized. We truly feel confident and well taken care of working with them. We highly recommend to give Andy Miller's team a call for your next purchase!
Teresa Huertas
Trusted Experts
Alex Dickherber was always on top of everything. No surprises! It was a long process. I reached out in February 2026 and closed in December. At times, I thought I was forgotten until Alex D. called. He'd routinely checked in with me to provide updates or just to let me know, they have me on their radar. Loved the services, from loan process to moving process!!!
Christopher
AMAZING I MEAN AMAZING SERVICE
What an amazing experience. Easy and hassle free
Johnny
Veteran’s United
Veteran’s United was great to work with. Their process is streamlined and there is no fooling around. If you are serious (ACTUALLY SERIOUS) about buying a house, they will get you financed. I thought I was but really wasn’t before because I wasn’t ready to stop impulse buying and spending frivolously. Once I buckled down, they were the vehicle that got me the home. Thank you Veteran’s United!
Ashley Perini
Amazing experience
Derek was so incredibly helpful throughout our home buying process! He explained everything in a way we understood and always made himself available to answer questions. Veterans United streamlined the process and made it easy to complete everything needed to ahead of closing. I would 10/10 recommend both Derek and Veterans United. Thank you!
Simon
Best home buying experience ever
Straight forward, smooth, professional and timely
Noah
They cared more than any of the local…
They cared more than any of the local banks ever did. I feel blessed to be able to work with them as they made the process of buying a home for the first time really easy. I would recommend them 10 out of 10 times.
Jesse
Easy and awesome to work with
Made the process simple
Ndanu
Great team and everyone is always…
Great team and everyone is always available to help you along the way. From the approval letter to closing, everything was done in a timely manner and professionally
Mason
Fantastic hone buying team at veterans united
The entire team at veterans United were great to work with. They made it a smooth and easy process every step of the way! Thank you all so much! Highly recommend if you want a a highly professional and knowledgeable team throughout your home buying process!
William
Great Experience
Very responsive loan team. Timely and answered
Barry
First time home owner
Our loan team was patient and understanding. Anytime I had any question they did a excellent job answering questions and when issue arose they were there to help.
David
Jennifer Heishman and Tori Howard steering you in the right direction for closing your loan..
Jen, kept me informed throughout the process telling me what docs I needed along with Tori. They were both talking me through the things I didn't understand to get me through the loan process. Thank you Jen and Tori for that.
Dennis
Josh was very professional
Josh was very professional, courteous, honest, his word is his bond he treated me and my like family which was very important to us. Kudos!!!
Jim
Extremely helpful
Shane and his team were incredibly knowledgeable and helpful. They were with us each step of the way.
Laura
VU was great to work with
VU was great to work with. Fast communication, prompt responses to any questions, and wonderful people. Highly recommend.
Robert
Painless and patient.
Painless and patient.
Albert
Great experience all around
Great experience all around. I truly felt like they all had my back throughout this entire process.
Marek Makarewicz
Great experience
Great experience. Solid team which was supportive, informative and attentive to my questions and needs. In particular huge thanks to Billy who always went above and beyond
Cinthya
It was amazing and quick
It was amazing and quick
Robert
Great Team
Right from the beginning I was assigned a team that was always very easy to get a hold of. They were always attentive, efficient, and informative when asked any questions. The entire process felt like it was totally under control 👍. Anything my realtor and I needed was taken care of right away, usually within minutes and always the same day.
Matthew
They will ensure you get the loan
They will ensure you get the loan. They give you documents to complete and let you know what documents that they need from you. They make it an easy process.
Kelvin
The process was efficient and easy
The process was efficient and easy. After I found a home I wanted, I was closing, buying and moving into a home within 3 to 4 weeks. Very professional and loved the work ethic. The concierge service was great as well. It made moving less stressful. I would gladly recommend Veterans United to all my family of Vets and close friends.
Jacob
Loan Officer and Loan Coordinator and concierge
Loan Officer and Loan Coordinator worked with me diligently to make the loan possible. Thanks to Josh, Jacinda and Pheobe
John M. Amiss
It was smooth and efficient
It was smooth and efficient
Charles Davis
Veterans United an Amazing Company
Bryant Chambly is amazing to work with.
Chris Richardson
Painless process and very quick.
Ross was amazing! Gave us the best rate against 3 other lenders! Process was painless and we were able to close 3 days early.
Amelia
Made the whole process painless
Made the whole process painless. Very helpful and knowledgeable.
Jason
Outstanding First-time Homebuying Experience
Overall, my experience with Veterans United was very positive. The process felt structured, transparent, and supportive, which made a potentially stressful situation much easier to manage. Communication was clear throughout, and I felt like I always knew what was happening and what to expect next. As a Veteran, I appreciated how streamlined and respectful the process was. I would absolutely recommend Veterans United to other Veterans looking to buy a home.
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