Veterans United Review
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Reviews 12150 
Jason
Superstar of teams
Ben was great always communicating with me. His loan officer Kathleen was a superstar. She went above a beyond for me always communicating every step of the way. She helped me thru so many obstacles. She made all the obstacles merely stepping stones.
Nolan
Great company
Helpful, friendly,to the point
Jeffrey
The whole process went very smoothly…
The whole process went very smoothly and was much quicker than I expected. I would definitely use them again in the future.
Jon
From start to finish we felt taken care…
From start to finish we felt taken care of! Everyone at Veterans United we dealt with was friendly and professional! Thanks!!
Greg
Veterans United made the homebuying…
Veterans United made the homebuying process incredibly easy and stress-free. From start to finish, their team was knowledgeable, responsive, and truly had our best interests at heart. We’re especially grateful for all the benefits and services that come with working with them—everything from the educational tools to the personalized support made a huge difference. As a veteran, it means a lot to have a company that understands and prioritizes our unique needs. Highly recommend Veterans United to anyone using a VA loan!
Jose
Overall was a great experience
Overall was a great experience. Ben and his team were super helpful and informative as well as quite dedicated to the team.
Derrick E.
First Time Home Buyer
It was my first time buying a home. I was nervous and had many questions. The team was very patient with me and also ensured a smooth process in buying a home. Thank you!
Sean
Explained everything perfectly and very…
Explained everything perfectly and very helpful when I didn’t understand things. Also worked around my schedule making it a lot easier for me
Philip and Lucy
Thankful
The process was stressful and overwhelming but everyone from Veterans United were fantastic. Everyone was so helpful and I have been recommending Veterans United to my family, friends and colleagues. Thank you for having a fantastic team. May God continue blessing your team so they can be a blessing to homeowners like us. Thank you once again.
Bill Sims
From preapproval to closing
From preapproval to closing, everything was friendly and easy.
Derrik
Great experience!
I bought three houses in three different states and veterans united has yet to fail me in any way so far. I will be working with them in the future and would recommend them to anyone of friends and family as well!
Kennith
Great team who actually didn’t rush the…
Great team who actually didn’t rush the home buying experience for me.
Robert
Logan
Logan, Jenny and the team were helpful and friendly!
Richard
Great service
Great service, available at all times. Helped with everything. Very understanding of grumpy old veterans.
Seongjin
The process was smooth
The process was smooth, and the support I received from my lender made everything easy to understand. As a service member, it truly felt like a well-earned benefit that helped me achieve homeownership without added stress.
Karen Bibbee
Wesley and his team were always ready…
Wesley and his team were always ready to answer any questions and informative on questions I didn't have but things I needed to know. Very honest. They made our home buying so easy. Always one step ahead to make my home buying quick and easy..
Mason
Great company to go with
Great company to go with, made it easy.
Harold
Fast, Responseive, No Stress
VUHL moved the documents fast. They always answered questions promptly. Always courteous. They caused ZERO stress - in the homebuying process, that is amazing.
Teresa
I am so grateful for all the folks at…
I am so grateful for all the folks at Veterans United for the patience & understanding they showed me during the entire buying process. I always felt they genuinely had my best interest at heart.
Nicholas
Amazing Experience
Bailey and her team were amazing! Made the process easy and stress free.
Flores Gomez, Pedro
This experience with Veteran United was…
This experience with Veteran United was smooth process very clear and concise, and the team was very helpful through the whole process and informative. I would recommend to any veteran to apply with them and they won’t be disappointed. Thank you.
luke hannon
Transparent communication
Open and honest through the whole process. Was never left wondering what the next steps were or if anything was being held up.
Matthew
10/10 Highly Recommend
Highly recommend VU for other first time home buyers like myself. My team was on point throughout the whole process and made everything very easy and simple to understand.
Morales Juan
Great Team
My team was Professional Kind Friendly and Punctuality
Colby
Veterans United makes dreams a reality
Very understandable people. I was treated like an actual human being the whole time
Douglas
They kept us informed greatly
They kept us informed greatly
Todd
10 out of 10
Lance and his team got me over the goal line. Lance and team always had open communication, they were informative and professional. Thank you so much. I would most certainly recommend Lance and Veterans United.
Cheryl
Communication.
Best communication skills throughout the entire team!
James Pitts
Jon, Kyle, Jacksonville agent Vanessa Marvin, with Veterans United
Jon, Kyle, you guys really have been exceptional. I was not expecting the level of help and service you and what, three agents, two loan officers, across two states provided. Honestly, we're stunned. In 2025, you guys took care of us like it's the 70s. (And I would know.) Everyone has been so sweet, so respectful, so exemplary in your tangible efforts to help us both find and secure a home. God bless all of you, each one; You, Andy Hart, Geoffrey, Vanessa Marvin our INCREDIBLE agent, Bailey, and Kyle. What a God-send. And oh by the way, the notary that was sent to our home at the closing said he was shocked at our rate. He said he had not seen the rate that you gave me in 5 years. You guys really went above and beyond. I dont know if you guys are vets yourselves, but you sure act like it. I honestly cant wait to tell every vet I know about you guys. Thank you, James and Charlotte
Carlos
Everyone was great and helped me out…
Everyone was great and helped me out every step of the way. Highly recommend!!
Michael
Easy to work with
Great communication from start to finish, I always felt like they were working for me to get the job done.
Valerie
Best Home Buying Experience Ever!!!
I really appreciate my Veterans United teams!!! They were always there for everything I needed. I would highly recommend Veterans United to all my vet friends that are looking to buy a home. That Veterans United experience is life changing!!! One Stop Home Buying, everything that's needed is provided by the Veterans United Dream Team. Making the American Dream Easy!!
Daxton
They made buying my first home a breeze
They made buying my first home a breeze
Joe
Stay on top of list
The process was great and user friendly. I would definitely stay on top of the to do list of items needed. Holly and Neil were both crucial in my process.. I can’t thank them enough. My real estate agent Kale was a tremendous help also and always available with any questions I had along the way..
Britney
Everyone were so helpful
Everyone were so helpful! Buying a home can be so exciting, however, stressful when it’s your first time buying a home. They made me feel comfortable by being patient and keeping me informed! I will recommend!!!
Roger
United veterans loan experience
Readily available, answered questions right away and help you with every step of the way.
Angela Richardson
Great Company
This was the third time using Veterans United to purchase our home. They are offer excellent service and ensure they get the job done!
Jose Hernandez
Smooth transition.
Smooth transition.
Keith Hanson
They are their when you need them, no waiting, the best
When you need an answer they are their.
Jaired
Seamless and pain free
Seamless and pain free! Kyle and the team were there 100% of the way! I could not have asked for an easier, stress free process!
Thomas
was quick i need somebody to explain…
was quick i need somebody to explain how things work
James Maglothin
Best Team Ever
Jeff and his team were outstanding in helping go through the home buying process for the first time. Everything was explained in full detail. They answered every question I had. It was a smooth and great experience.
Cesar
Liz and her team made this process easy…
Liz and her team made this process easy and stress free! We appreciate how fast and communicative this team has been and I appreciate them so much! They would always be there when we needed them including on their time off! I have zero complaints!
guy
Easy to deal with people helped me find…
Easy to deal with people helped me find the correct forms.
Harold
Veterans United did awesome
Veterans United basically did the work for me. They made my home buying experience smooth.
Laura
They usually let some other loan company take over your loan sometimes the more you deal with them the less you like them
Fast and easy
Jake
Communication is Key
The incredible communication went a long way during the entire home buying process.
Emari
My experience from start to finish was…
My experience from start to finish was very easy and pleasant. This was my first home purchase and Kevin was my loan officer, I can’t commend him enough. I will 100% be coming back for any other purchases!
Shawn
Veterans United Home Loans is an Excellent Customer Friendly Home Loan Company
Veterans United Home Loans worked with me from the first moment I contacted them to the very last step. They explained every step and were easy to get a hold of if I needed them for any reason.
Noel
Loan process and Customer Service
The process from 0 to closing the deal, was one of the most easy, honest, and communicative I could have wish for. The loan officer is extremely knowledgeable and provided his expertise on when to lock and advise on things to do before closing; not necessarily mandated as part of the checklist. Bottom line highly recommended.
Isaiah
Best lender for veterans hands down
Veterans United made the homebuying process straightforward and stress-free. Their team was organized, responsive, and clearly experienced with VA loans. I appreciated how they kept me informed every step of the way and took the time to explain things clearly. It’s obvious they genuinely care about helping veterans succeed in homeownership. I’d definitely recommend them to anyone using a VA loan.
MARIA TAYLOR
The first home buying experience was…
The first home buying experience was easy.
Robert
Best Experience Ever
Kyle and everyone at Veterans United provided awesome service. The whole process went very quickly and smoothly. I love the "to-do list" whenever they need documentation or information. Sometimes playing phone tag can be difficult and you have to wait for information. But with Veterans United it is all on the website and it is very easy to navigate.
Aaron
You will work with someone who cares about you and your time!
Veterans united team made my home buying experience fantastic!!! 100% would recommend them to anyone.
Jonathan
Dustin
Dustin, Brittany and Josh made the stressful process of getting a home loan a lot less stressful. They were there to answer questions through the entire process and gave me an easy to follow checklist. They made the process as streamlined and stress free as possible.
Brian cribbs
Best company to go through by far!!
The team that was put together and was very knowledgeable to all the questions and explained everything very clearly. I couldn't have asked for a better group of poeple.
Wilson
100% Recommend Veterans United!
I would 100% recommend Veterans United. This is my second time using this company to purchase my homes. Veterans United was always helpful and informative. They answered all my questions and concerns. The staff is very professional and attention-to-detail. They will provide you the best recommendations and they will always communicate with you to ensure that you get the home you want! They always place their customers' priorities and needs first. They were always accommodating to me and to my family!
Ruthanne
The team overall was outstanding
The team overall was excellent and on point. Dorian was absolutely outstanding in his efforts and skills to get the job done. It was truly a pleasure to have Veterans United as my mortgage loan provider. Way to go!
Steven
Jaimie and everyone on the team did a…
Jaimie and everyone on the team did a wonderful job. This is our second house with Veterans United. Probably will not be our last. If we move again, Veterans United will be our go to loan provider. Great job.
Lesley J.R. Little
The staff was very quick to get back to…
The staff was very quick to get back to me and cared about the concerns I had. They got me in my house before my baby was born!
Matthew
Veterans United
I will gladly recommend Veterans United to other veterans trying to buy. They definitely made my first time home buying a breeze!
Joy Evans
Quick response time and clear…
Quick response time and clear instructions made this experience great. VU worked hard to accommodate my every need.
Eric
Veteran's United is excellent
VU stuck with me through a really long time, that saw a huge delay while sellers had to correct deed and land survey problems with the city. They were exceptional, and troopers about this delay. I am soon glad they locked in my interest rate at the beginning, as it would have gone up 0.56% by closing. Steven Scott and Katie Chamberlin.
Natalie Patterson
Very thorough.
The team was great and we appreciate the support and service we received.
JMC
First time home buyer
First time home buyer. Everyone I worked with was a true professional. The process was seamless. We found a house we liked and the team got after it. We were in and out with the process. I would recommend my VU team and my real estate team to anyone based on my experience.
Raphael
Veterans United helped me in every step…
Veterans United helped me in every step of the way to buying a home. I was pre-approved over 6 months ago and still had not found a home. Veterans United was with me the whole time. They made uploading documents easy, they also made making offers easy.
Devonte
Good experience really nice working…
Good experience really nice working with them
Kristie Butler
Working with Veterans United was such a great experience and huge blessing!!
Working with Veterans United was such an amazing experience. Customer service is top notch! Bar none nobody does it better, I have never worked with any other company that does it better than VU. I felt taken care of, and was informed about everything always. It was a very good experience and highly recommended!
Benjamin
The team was fantastic to work with
The team was fantastic to work with. They made the home buying process so smooth and less stressful!
LJ
Great Team!!!
Anthony Tewogbade, loan officer, was absolutely AMAZING!!!!! I cannot express how much I appreciated his knowledge and ability to provide great information. This process was new to me but he and Sam Miller, loan coordinator, made it easy to understand and were always available to answer questions and kept me updated on my To-Do list. They made the process so easy to follow.
Curtis D
My loan team made the entire process an…
My loan team made the entire process an enjoyable experience and answered every question I had promptly.
TEW
We had a great experience with Veterans…
We had a great experience with Veterans United. I worked with Brandon, Caytlin, Ali, and Stephanie and it was truly a seamless process. We worked without a realtor (aka we didn’t know anything) and they helped us literally every step of the way and guided us through the whole process. I know there is sometimes some skepticism to use a VA loan in a competitive market because of timelines, etc but the team was able to meet every deadline with days to spare. I am so happy we got paired with this team to work with. I cannot recommend them enough.
Justice
Just felt natural
Outstanding service. Very punctual and the entire team felt like they were with me every step of the way despite not being physically present. The entire process just felt natural.
James Bailey II
Veterans United was a no brainer
Veterans United was a no brainer. Maggie was the point for the whole process and was very patient, knowledgeable and most of all professional. She would even respond to a late evening email that I expected an answer to the next business day. Not Maggie, she was on the spot all the time. Her team, Jenny and Nick were also great, but my interaction with them was minimal compared to Maggie's personal touch.
Tamara
Joe did an outstanding job
Joe did an outstanding job! Responsive, professional, great attention to detail and very patient:)
Nathanael
Good team
Good team, had no issues with them.
Hunter
Absolutely seamless
Absolutely seamless. Everything went as smooth as possible. Thank you so much.
Anonymous
Great team to work with!
Everyone throughout the process that was apart of my team was very responsive and very helpful and patient with me even tho it was my first home purchase and made it a good experience!
Dan
Don Smith and Veterans United
Don Smith with Veterans United made my client's Real Estate purchase seem simple. Don had all of the right answers and made the whole process enjoyable. Thanks Don,
Jerome
Home Search
Searching for a home can be stressful,but my experience with Veterans United Home Loans was nothing less than amazing. They stayed on top of everything and made sure that the process went smoothly. Would definitely recommend to family and friends.
W. Holl
Mission Accomplished
Words alone cannot express my sincere gratitude to Stephanie Piester and her team. They went above and beyond to secure the purchase of our new home for my wife and I. I will always be thankful to Stephanie for the empathy and compassion she demonstrated in this effort. Semper Fidelis
Zackary Eye
Our agent Holly Ragan and home buying…
Our agent Holly Ragan and home buying concierge joedi made everything we have now possible we are forever grateful for the two of them for always being informative and great!
Kyle
Charles and the team were great!
Charles and the team were great!
Diego
Trust the process and be patient
Everything went very smooth, I was able to get the help I needed and answer to any question I had. VA was very helpful with doing their part of the process and I felt very well taken care of.
Darin
At 42 I am a first time home buyer
At 42 I am a first time home buyer. Nervous and pessimistic would have been an understatement for how I felt doing this for the first time. Veterans United, as a whole, was absolutely incredible to work with. From the team to the organized manner they operate was truly a pleasure. Excellent website, email and text interaction. My career deals primarily in large industrial contracts and daily customer interaction. By the time we closed I was taking notes on things that I can do better for MY customers. A massive thanks to Marlon Galbreath, Chris Kubat and the team. Well done.
Will
The whole team made it a very easy…
The whole team made it a very easy transition for me and my family. Any questions and every single step of the way they were all there. I don’t have not one complaint.
Lajuliet B.
A-Team at Veterans United
Harley Bradley is an excellent Loan Representative at Veteran’s United. She obtained the information to process my loan in a concise and expedient manner. She always responded to calls, emails and text messages in a timely manner. She works tirelessly to get the job done as I called her one evening and it was after hours; she was still at work. She always presented in a professional and respectful manner. She maintained communication with me and kept me updated on my loan status. She always let me know what to expect during the loan process. In addition to Mrs. Bradley, Diana Ramsingh. the Loan Coordinator was also excellent in providing me information and guidance through the loan process. She stayed on top of everything. There was also a Veteran’s United Concierge service that was also outstanding. Her name was Allie. She provided me with a wealth of information to assist me with the home buying process. The entire team was excellent in providing services to me. Many I cannot remember their names. Michael Wray assisted me in obtaining home insurance and discussed bundling of services that was cost effective. Veteran United is an outstanding company that works with veterans to assist them in purchasing or refinancing a home. In my opinion Veterans United is rated a ten. I recently closed on a home out of state. Veteran United processed my loan application in a smooth and expedient manner. The loan process was stress free with Veteran’s United. Harley Bradley and Diana Ramsingh’s team are the A Team. Thank you all very much!
Ronnie
I never thought I would be able to buy…
I never thought I would be able to buy a home and they made it happen.the entire team that handled the process were amazing and communicated everything I needed to do to help them make the paper work as easy as possible. And on the last day possible to get our loan done they worked til 4:30 to make sure that we could still close on that Friday. I would nothing but recommend this team for any or all veterans looking to buy a home.
Mark
Very good very good
Very good very good
Christina
My team was amazing!
My team was amazing!! Johnna assured me that despite a foreclosure on my record, owning a home was very much possible.
Dean
Veterans United Supports Veterans
This is my second time financing a home with Veterans United. I can honestly say they care about veterans. Also, I was overseas during most of the preparation. My loan officer and her team made sure I understand the process through continues communication with me. Veterans United is perfect for vets who live overseas wishing to purchase a home state side.
Destiny
Above and beyond
Veterans United worked effortlessly to help us find our forever home. All of the team member were so helpful and eager to answer all of our questions and if they couldn’t they would find the right person to. They continued to communicate every step of the way and made it so easy to understand what the next steps were. Highly recommend Veterans United
George
On top of everything
On top of everything
Chrystena
My whole Veterans United team was…
My whole Veterans United team was extremely helpful throughout the whole process. Matt, my loan officer was very quick to answer my questions and very professional. Jeff, my real estate agent was very professional and honest with me about everything and helped me pick the best house for me! Would definitely recommend them to anybody!
Freddy
Veterans United changed my life....
I just want to say I found Veterans United over 15 years ago, but back then I was far from ready to become a home owner. Veterans United with their Light House program and some time I eventually was ready to purchase my first home. Veterans United, along with Sam Brown and his team changed my life. I now can live and know what it means to own a home as well as have a pristine future ahead of me. Thank you Veterans United, as well as some special thanks to Sam Brown and his team.
John
Veterans United Gave Outstanding Service
Jeremy, Kate, Madeline, Sheryl, and Delores all teamed up and made this complicated process as simple as it could be made. Plus, we got an outstanding home at a GREAT rate! We could not be happier by the service this Veterans United Team provided to us! Thank you!
Jeff
As a veteran
As a veteran, you are always weary of the many different lenders out there. The reviews are always hit or miss. My experience with Veterans United was nothing short of fantastic. From start to finish, ALL questions asked, and no run-around. This entire process was as smooth as it could be.
Larry
The team at Veterans United really…
The team at Veterans United really makes you feel like family. They make the entire process very simple with their website and app.
Malcolm Grant
Was a very easy and quick process
Was a very easy and quick process. The house is amazing. I wish I wouldve called sooner. I most definitely recommend especially first time home buyers.
Bret
Painless
Painless, I have never had a loan process be so streamlined and easy to contact. I would recommend to any veteran.
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