Veterans United Review
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Reviews 12997 
John
great service
Every part of the process of my refinance was handled professionally and at the highest level of service possible
Joseph
2nd time using Veterans United and they…
2nd time using Veterans United and they are such wonderful people, hard workers, and a great company. I have no regrets coming back to them for the purchase of my second home.
Austin & Annie
Our whole team at Veterans United was…
Our whole team at Veterans United was AMAZING! Every single person was so kind and accommodating, and truly went above and beyond for us. As first time homebuyers we walked into buying a home completely clueless and Robert and the rest of our team left no stone unturned when making sure that we were educated and comfortable during the whole process. If we had a question he was super quick to respond at any time or day of the week. I would recommend Robert at Veterans United one million times over! Thank you for everything you guys did!
Harry
Veterans United is by far the best…
Veterans United is by far the best lender out there. Always professional. The lowest rates and the best people to deal with. They make it so easy and painless. Use these guys with total confidence. You won't regret it.
Melinda Beltran
Great team—always quick to respond and…
Great team—always quick to respond and answer questions. Thanks to Nick and Sara for a smooth, positive experience.
Jerry Hills
The outstanding results I got from…
The outstanding results I got from Scott and his team!
Nicholas
Outstanding!
The team at Veterans United made the home buying process simple and understandable. Highly recommend!!
Adam
10 out of 10
Veterans United hit all my expectations and more. Everyone was extremely friendly, quick to respond and broke down any area I had questions on. I don’t regret my decision to work with VU at all.
Alicia Thompson
Everyone is so nice and kept me up to…
Everyone is so nice and kept me up to date about next steps and answered any question I had.
Kenneth Rose
Everyone stayed focused on getting us…
Everyone stayed focused on getting us closed.
Bryson
First Time Home Buying!
Working with Veterans United was amazing. I am a first time home buyer with very minimal knowledge on buying a home and VU made it very easy. The team I was assigned - Meghan Kopka, Jenn Cooper, and Max Parry were absolutely amazing. They were all so very helpful and kind. Even when they weren't in the office, they were available. Special thanks to Meghan who reassured me every step of the way and often times went out of her way to answer questions I had. She responded so quickly and was so knowledgeable I knew I was in good hands. Thank you to Meghan, Jenn, Max, and all of VU for everything. If I buy another, I know who I'm working with.
Brenda Van Slyck
Excellent Support
Absolutely. Our lender, Andy Moe, is 5 stars. He is always available for questions and we know there are no questions that should not be asked.
Bruce A.
The hardest working crew to get a me my dream home.
The hardest working crew to get a veteran in to a piece of the rock he fought for. Even with the lowest credit score as long he has a steady payment history. They do all they can to make it happen for the veteran as if it was for themselves. I call them my personal miracle workers. A half a million dollars home in my most favorite place on earth for me. Not in my wildest dreams but they made it happen. Can you say MIRACLE
Ebony M.
They make the process easy!
This was my second time working with Aaron and his team, and once again they made the entire process easy and stress-free. I’m truly grateful and would highly recommend Veterans United to any veteran buying a home.
Jason
Repeat Veterans United Customer
Worked with them twice now and each time has been wonderful. Highly recommend!
Edward
They make it a seamless process.
They make it a seamless process.
Michael and Laura O'connell
Excellent Customer Service
Great team! Made the entire process easy from start to finish!
Derek
Living On Easy Street
Veteran’s United did a great job taking care of me and my wife every step of the way. Having professionals who contact you to let you know where you are in the process of buying a home and help keep you current on what you need to be doing is a type of assistance you can’t put a price tag on.
Jack Craven
Connor’s process management skills are excellent.
Connor is a good process manager and is detail oriented. He and Tyler seemed like my loan was the only loan they were working on, and it was apparent.
David
Great Job, Veterans United
Very thorough, prompt in approval, and always on the ready with answers to question you may have. In talking to Daren, I could feel his genuine sincerity to helping me on this journey to home purchasing. The whole team did a great job for me during this process, because it was easier than I wanted to believe! Thank you Veterans United.
Matthew
For my first time buying a home
For my first time buying a home, this was a seamless process. I was really impressed how smooth this went. Everyone here was great. Really quick to answer any questions I had and my wife and I are incredibly grateful for this entire team that made it such a smooth and easy process. Thank you, y’all did a great job.
Dennis Ruff
Mark and his team
Mark and his team are awesome and ensure that everything has been handled in a timely matter
Stephanie
Best VA Home Loan Team!
My entire VA Home Loan team was wonderful! They answered all my questions promptly and provided knowledgeable information, especially if this is your first time buying a home. Highly recommend.
Chris
Excellent Service
Excellent customer service. Always on top of everything question I had. I appreciate the attention and assistance they provided me.
Sutton-Thomas
⭐️⭐️⭐️⭐️⭐️ Veterans United Review
⭐️⭐️⭐️⭐️⭐️ Veterans United Review My experience with Veterans United Home Loans throughout my home application and approval process was truly exceptional from start to finish. I would like to personally recognize Katie Wann, my Loan Processor, and Melissa Spangler, my Underwriter, along with all of their assistants and associates who worked diligently behind the scenes to bring my loan to the closing table. This was not a simple transaction. I was simultaneously selling my home in North Carolina while purchasing a new home in Texas using my VA loan benefit — all within strict timelines that required precision, communication, and patience. Throughout the entire process, Katie and Melissa remained professional, responsive, knowledgeable, and incredibly supportive. Every document request, every clarification, and every last-minute update was handled with care and urgency. The underwriting phase can often feel intimidating, but Melissa ensured that everything was reviewed thoroughly while still moving the process forward efficiently. Katie’s organization and consistent communication helped me stay on track with what was needed at each stage, which made an otherwise stressful process feel manageable. Their entire team worked together seamlessly to ensure my loan approval stayed on course despite the complexities involved with a contingent home sale, interstate coordination, and VA-specific requirements. I never felt alone in the process — there was always someone available to answer questions and provide guidance when it mattered most. Because of their dedication and teamwork, I was able to successfully close on my new home and begin the next chapter of my life with confidence and peace of mind. I am sincerely grateful to Veterans United, Katie Wann, Melissa Spangler, and everyone who played a role in helping me achieve homeownership through my VA benefit. Thank you for your service to those who have served. – Catherine Sutton-Thomas
Princido Texidor
Process was very easy and staff was…
Process was very easy and staff was very friendly and professional at all stages of the loan. Definitely recommend any veteran looking to purchase or refinance their homes to use Veterans United.
Sean
Outstanding costumer service
Outstanding costumer service! Always going above and beyond. I bought my home 2100 miles away from my previous home. We were all set to close on our house then our sale fell through. Julia and the team stuck with us, were supportive and patient while we waited for our house to sell. It took several months and they kept us informed and frequently checked in until we were ready to close. Nest loan experience I’ve ever had and superb customer service!
Victor
My entire lending team was amazing
My entire lending team was amazing. I began the home buying process with almost no knowledge of what to do. Vince, Zack, and Natalie walked me through the whole thing, answered any questions I had, and ensured I felt comfortable with my decisions before moving to each next step. Amazing professionalism, interpersonal skills, and knowledge from the entire team. If I could rate higher than a 10 I would.
Mary
Joy of home buying
Everyone i dealt with was very knowledgeable and very helpful. Max was always there to help me do everything right and on time. Thank you all
Darrell
We tried to make a previous perches and…
We tried to make a previous perches and all the documentation was still in your system. This made the perches of this home a Breez.
Josh B.
My first home!
This was my first ever home purchase. I went into it fearing the worst, especially after hearing stories from family and friends. The team at Veterans United helped set all my worries aside and made it such a great and easy experience!
Bruno
GREAT TEAM!
GREAT TEAM!! Went out of their way to be of assistance!!
Parking.com Customer
Absolutely amazing team
Absolutely amazing team, loved working with LISA she went above and beyond!!!! And I have already recommended veteran United to everyone I know who is buying a house. LISA DESERVES MORE MONEY!!! She truly is working above her pay grade and just made the whole process so enjoyable!!!
Dana
No problems
No problems. Easy to work with
Taylor
The best team out there
I cant thank Randy and Zachary and Bae Ellis, for all their help during this process. This was my second house so there were some hurdles I new my wife and I would need to navigate through, but with the help of this team, it was such a enjoyable process. So if i could I would give more than a 10.
Charles
As a veteran
As a veteran, working with a lender who understands the VA loan process is critical. Veterans United made everything straightforward and transparent. The communication was consistent, the expectations were clear, and I never felt left in the dark. Jon, Kyle and the team treated me with professionalism and respect throughout the entire process. I would absolutely recommend them to other veterans looking to purchase a home.
Monica Robinson
It was an easy process
It was an easy process, someone was always available to talk. They even sent us a housewarming gift!
Barry
Any questions I had were answered right…
Any questions I had were answered right away. Dan, Erin and Abby all worked together and made my home buying experience stress free.
Patricia
My team with Mike Smith as leader
My team with Mike Smith as leader, made everything easy, comfortable, and explained everything so as this 75 year old who doesn't quite grasp all this new technology, could understand just what I needed to so next...thanks team, esp. Mike.Smith! ..A joy and a blessing!!
Edlin McCullough/ Angela
The lending team had my brother's back…
The lending team had my brother's back and that means more to me than anything else.
Richie
The people who help me .David, Natash and Andrewa
Great Experience working with Veterans United
Michelle Brasher
Trust the process and trust your team at Veterans United!
My team was great! They were consistent and steadfast. During this process there were times where I became extremely anxious. Josh, Shannon and Meg kept me on track and positive.
Harold Macariola
they really picked out the best rate…
they really picked out the best rate for me and help me save a lot of money. Josh and Sarah worked really hard to help me with my monthly payment to save over $300.. I recommend anyone who is looking for a loan who is a veteran to give these people a call. I have been with Veterans home loans since 2023 and they helped me secure my first construction built home.. they helped me vigorously to get this loan put through and I appreciate all the efforts and their value for my request for services. Thank you once again for all the hard work you do you made this possible God bless you!
William
Excellent customer service
I’ve dealt with Rachel two times now and she is great. Both her and Stephanie were always attentive, helpful, and I would highly recommend them for anyone!
Colten
My experience was great due to the…
My experience was great due to the amazing staff that are very helpful. They are amazing because all of them are positive, patient, and have great communication skills.
Kerrie
Excellent service
Jodi or loan officer made everything quick and easy and saved us a lot of money as well.
David
Everything went smooth as silk
Everything went smooth as silk. Only had one small glitch and that was getting our home owners insurance info sent had to do it twice. But that wasn’t a big problem. Appreciate all of you. Thank you.
Matthew
Every question was answered
Every question was answered. Connors team made it feel like they were apart of our family and really cared for us. They made it so easy and less stressful
Thomas
People were nice and made it super easy…
People were nice and made it super easy for a first time home buyer.
Christopher
Awesome service and very knowledgeable…
Awesome service and very knowledgeable and great people to work with
Daniel
The team was always available and…
The team was always available and helpful as we closed on our for sale by owner home. This was my best experience buying a home.
Sean
Want Fast? VU is fast!
The process for my refinance was so fast I couldnt believe it! 3 weeks from application to closing, while saving myself HUNDREDS in monthly payments! My loan team (Kimmy and Emmy, specifically) were so responsive to questions and willing to explain everything. Couldn't have asked for a better experience!
Tylor Welch
VU is the WAY TO GO!
The VU team made my experience with buying my first home amazing! Everyone was very helpful with explaining everything in the process. Saying VU is amazing and timely is an understatement and I recommend their services to anyone!
Brandon
This was an excellent experience and…
This was an excellent experience and they handled all the problems in a swift and professional manner that made everything easier on me. The team was great!
James Fuller
VU kept me updated at all steps of the…
VU kept me updated at all steps of the process.
Ronald
Patient and provides clear explanations
Prompt, very helpful and extremely easy to work with.
Joaquin
The help from the beginning and…
The help from the beginning and professionalism and the knowledge shared I felt at ease thank you again so much!!
Michele Jones
Great group of professionals
Great group of professionals. Made my purchasing experience enjoyable. Quick to respond. Very informative. Would definitely recommend them. Thanks Again Aaron Brooks, Chase and Rynda.
Kirk
They were considerate and on top of…
They were considerate and on top of every detail. Communication was excellent. I had many problems from the seller but they did their due diligence to keep me on top of the details. They worked as a team and enjoyed dealing with all of them😀😃
Willie
Florida Bound
Awesome job
Phillip vega
Easy to talk too
Easy to talk too, can explain what is that they can do for you. Once the intro is over the work beings, and that's when you know who you have.. Great leader's and a loyal team brings closing day the much faster and easy. Thank you
Robert
Kendall and his team were great to work…
Kendall and his team were great to work with. They were prompt with replies and answering questions. They worked diligently to meet a timeline that was tight but managed to pull it off.
ERIC WILLIAMS
Good morning,I am writing to express my…
Good morning,I am writing to express my sincere appreciation for the exceptional work provided by Jake Hanson and his team. They made the entire home refinance process seamless and ensured every detail was handled perfectly. Having worked with Jake for nearly seven years, I can attest that he is a consummate professional who truly excels at what he does. Because of this experience, I will remain a loyal Veterans United customer.I would also like to recognize Brooke Mudd for her outstanding support. She answered all of my questions without hesitation, and her guidance was impeccable. Both Jake and Brooke are absolute rockstars who represent Veterans United incredibly well; I highly recommend them for any future promotion opportunities.Lastly, I would like to thank everyone else involved in the process, including the underwriting staff, title and escrow teams, and the notary assigned to my closing.Have a great day!Best regards,Eric Williams
gabe.amadorgmail.com
Always working with Schandler
Always a great experience working with Schandler, and when we decide to move or purchase another property in the very near future we'll want to work with him and the team as the last two experiences have been amazing. Can't recommend the service enough.
Cheyenna Henderson
Veterans United Eases Home Buying
Veterans United gave us a team of professionals who made our home buying process easy and stress free! They were diligent and got things done quickly and took all of the chaos of buying a home away from us. Truly a great group to work with!
Todd
Simple and Smooth Transaction
Everything went so smoothly from start to finish and I can't thank everyone enough. Allie made the process so simple, even helping make the decision making process simple for us when we were torn between houses by helping us understand factors to consider on the lending side during negotiations. We never felt in the dark from start to finish.
Joseph
10/10 STARS!! ⭐️
Ryan was incredibly knowledgeable, patient, and always available to answer my questions; no matter how small. Ryan and Nate explained everything clearly, kept me updated every step of the way, and made sure we stayed on track all the way to closing. I always felt confident that they had everything handled. Going into this process I had a lot of nerves because it is such a big decision, but ryan was very upfront about everything and I couldn’t have had a better team to assist with buying our first home! Thank you both so much
customer Ruth Garry
Great experience.
Toby Sullivan was there for us through the whole process.
Anthony Gutierrez
Informative, knowledgeable and friendly
I think the greatest aspect of the VA loan process by Veterans United Home Loans, is keeping the applicant informed as to what documentation is required. Additionally, they are easy to contact and will provide clarification for any questions that may arise, on a timely basis.
Crystal
Working with Malachi at VA United Home…
Working with Malachi at VA United Home Loans was a truly positive experience, especially as a veteran using a VA loan. From the very beginning, Malachi was consistently responsive, knowledgeable, and proactive. He took the time to explain the VA loan process clearly, made sure I understood each step, and stayed engaged throughout ;even during delays that were outside of anyones control. What stood out most about Malachi was his steady communication and follow-through. He was always accessible, transparent, and reassuring, which made a complex and high-pressure process feel manageable. I never felt like I had to chase information or wonder where things stood. Jake was also a great support throughout the process, assisting behind the scenes and helping ensure everything stayed on track. Together, they worked as a solid team, but Malachi truly led the experience with professionalism, patience, and care. I would confidently recommend Malachi and the VA United Home Loans team to any veteran looking for a lender who understands VA loans and genuinely advocates for their clients.
Michael
The staff was excellent
The staff was excellent. They always got back to us as soon as possible and answered all of our concerns. Nick and Sara thank you for working together to make our experience great.
William
Everything worked smoothly from the…
Everything worked smoothly from the initial inquiry to the final signature during closing. The entire team works hard for their clients both independently and in unison. Thank you to all the team members for your attention and dedication.
Michael
Glad that I chose Veterans United
The process was fairly smooth and relatively straightforward, particularly considering that I was living in one state and moving to another with a lot of communication among all of the different parties involved.
Audrey
The whole process was phenomenal!
The whole process went phenomenal and very easy. The employees were so helpful through the whole process as well. They kept us updated frequently and answered any questions promptly.They were very kind and caring!
Jeff
It was a painless experience from…
It was a painless experience from beginning to end.
Oluremi H.
Trust Worthy!
My actual experience was good, and has been great with Veterans United. Communication, and the simplicity of getting correspondence taken care of was very efficient.
Jay
Vets United review
As a U.S. Army Veteran, I have used Veterans United loan services twice in the last 10 years. Both times were outstanding experiences.Lance Nilson and his team of professionals had my back every step in my loan process. They were all very transparent during my time waiting for my loan to get approved.Lance and Jaclyn were always available for questions, or concerns that came up. I would absolutely recommend Veterans United to anyone needing there services.
Rhett Millsaps
BEST HOME BUYING EXPERIENCE IN MY 73 YEARS
Ryan Hauser with Veterans United Home Loans is the most professional Loan Officer I have ever had and I have bought 7 houses in my life, but none were as easy as this one. Even after going through the process of getting a loan in 2016, going all the way to the day of the close, when my wife did not want to close because it was on a lake and a child had just been in the news as being killed by an alligator. She decided we shouldn't live on a lake, so all the work Ryan did to close the loan was lost. Today, 1/29/26, Ryan closed our new home loan in Gainesville Florida, and I can't say enough great things about how I was treated. After the last attempt to close, I felt like I had let him and his company down, but way back then, he was so professional and told me to keep him in mind if I ever needed a home loan. At 73, I never would have thought I would be getting another house. Losing my sight, health problems for my wife and myself, and the fact we just moved to Florida in 2022, we bought 2 acres and I have loved where we live. In the country, you can't find social services and my eyes have every problem they could have. Going blind scares me more than anything ever has, and staying on this place became more than we could handle since I do the driving. So, the wife finds a 55+ community and a beautiful home, move in ready, something we have never had, spending months fixing our house and then spending months on the next one has been our experience. I tried to put her off, but it was time to act or never be able to until it would be impossible for me to move, the fear of the green dumpster in the yard and our grandchildren throwing all our stuff into it became a nightmare, so I called Ryan and asked if he would help us in our journey to purchase this home. From the first call to the final call at closing today, I found Ryan could be trusted with all my information, guide me through the process and keep my interest in mind when it came to our process. Never been treated with more respect, not only did he guide me through the process, he taught me how to save money in the process. We actually when to closing today and got a check back at closing, so if you really are thinking about a VA loan, and want someone you can really trust, there is no better place to go than through Veteran's United Home Loans, I would recommend Ryan Hauser to any veteran in this nation. He is the most professional, most organized and truthful person I have ever dealt with and I have done a lot of dealing in my life. So, thank you Ryan, your staff and for all yall did to make buying this new house easy, and profitable.
Lester
Outstanding Service, very pleased with their commitment and professionalism to walk me through this process. Thank you for everything
The patient I received, the daily check in to make sure everything was running smoothly,and that I was completely secure in the process
Joshua Pool
Josh and his team made my experience…easy
Josh and his team made my experience very, very easy. I trust them totally. I really enjoyed working with them to get my house done.
Frank P
Veterans United took the time to listen…
Veterans United took the time to listen and help my home loan move smoothly. They were very handy with anything that I didn't understand and looked into issues and questions I had. I have learned quite a bit of financial wisdom while working with such caring people.
customer
Return to home owning via VA Loan
The staff were very informative and helpful with the todo lists. Over all we were very well taken care of and we're very appreciative for it.
Trevor
Treated me like family!!
Lisa was OUTSTANDING! Along with her team Melissa and Holli, they treated me like family! I was buying my first home and I had so many questions to make sure I had all the details! They took care of me as one of their own!!
Idrissa Soumano
First Home Fuplex buying experience
It was easy to get in the system and the process was easy to grasp. We enjoyed the app a lot and the ease of document upload in the system. Billy Jones helped me out get all things settled despite my own timing challenges. Strongly recommend him
Daniel
Everything was so clean and easy
Everything was so clean and easy! Great people and a great network they have
Jeffery Walker
I would of never known that I could…
I would of never known that I could refinance at a better rate if I hadn't been contacted by United Veterans. They made the process smooth and pleasant.
Diangeli
Best Home Loan!
Everyone on the team was so incredibly helpful and easy to work with. Made the process run smoothly from start to finish. So glad I went with Veterans United!
Joseph
Rob and team always outstanding
Rob and team have always been phenomenal. Ive had to move a couple times, and they have been my go to each time; now its in my forever home and I cant thank them enough.
Angela Denwiddie
Veteran's United #1 in my book
Honestly, I was not looking forward to the process portion of buying a new home, but Billy Abney and his team, DK, Candace and Winston, made my life so stress free, they were amazing!! From start to finish, it was the perfect dance and we're so excited to be in our new home and that we trusted Veterans United. If you are a veteran and wanted to be treated like royalty, red carpet and all, go to VU and ask for Billy Abney and crew. Winning team!!!!
Michael Wyatt
Highly recommend Veterans United
Derek and his team made buying my first home with my VA loan a breeze. They basically walked me through the whole process of pre approval to final purchase. They answered any questions I had no matter if on a weekend or evening. Derek was able to move my closing date up a few days to avoid a severe storm forecasted for our area. I am very pleased with Veterans United. I had heard about them and they were recommended by other veterans on Facebook groups I follow. Highly recommend talking to them first when looking to purchase a home.
Durel
they work hard
they work hard, the va loan procedures could use some review try to reduce the nit picking
Matthew
The Best
Blake, and his team were absolutely amazing. I am a busy person and they stayed on top of things, kept me informed, worked on my time table. I can't express in words how grateful I am for all of them. This is for Blake so I just want to say, he was THE BEST
John
The helpfulness and knowledge always…
The helpfulness and knowledge always makes a process much easier and fast
Alvin
Veterans United was very helpful…
Veterans United was very helpful attentive and Very responsive, and definitely assisted with all the questions I had. As a first time home-buyer they made the process from first contact to closing easy and stress free!
Michael
Great people to work with
Great people to work with, very pleased with Alex and team!
Donavon
These were the best people assigned to…
These were the best people assigned to me and I will definitely reach out to my fellow veterans and recommend.
GREGORY
Brandon and Veterans United are very…
Brandon and Veterans United are very easy to work with. They provided excellent service and support during our home buying process.
Rey
How easy they make it
Excellent take care of the team always helping out, moving around to make things happened easy and fast they did their work
Justin T.
First Home, Forever Customer
Being a first time home buyer can be intimidating. Veterans United removed the anxiety and replaced it with the excitement you can only get when you know competent people are helping you achieve your dream purchase. The entire team at Veterans United were energetic, compassionate, knowledgeable, professional, and highly responsive to all forms of communication. I am beyond impressed and thankful to have had the help of Veterans United.
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