Veterans United Review
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Reviews 12934 
Cheyenna Henderson
Veterans United Eases Home Buying
Veterans United gave us a team of professionals who made our home buying process easy and stress free! They were diligent and got things done quickly and took all of the chaos of buying a home away from us. Truly a great group to work with!
Todd
Simple and Smooth Transaction
Everything went so smoothly from start to finish and I can't thank everyone enough. Allie made the process so simple, even helping make the decision making process simple for us when we were torn between houses by helping us understand factors to consider on the lending side during negotiations. We never felt in the dark from start to finish.
Joseph
10/10 STARS!! ⭐️
Ryan was incredibly knowledgeable, patient, and always available to answer my questions; no matter how small. Ryan and Nate explained everything clearly, kept me updated every step of the way, and made sure we stayed on track all the way to closing. I always felt confident that they had everything handled. Going into this process I had a lot of nerves because it is such a big decision, but ryan was very upfront about everything and I couldn’t have had a better team to assist with buying our first home! Thank you both so much
customer Ruth Garry
Great experience.
Toby Sullivan was there for us through the whole process.
Anthony Gutierrez
Informative, knowledgeable and friendly
I think the greatest aspect of the VA loan process by Veterans United Home Loans, is keeping the applicant informed as to what documentation is required. Additionally, they are easy to contact and will provide clarification for any questions that may arise, on a timely basis.
Crystal
Working with Malachi at VA United Home…
Working with Malachi at VA United Home Loans was a truly positive experience, especially as a veteran using a VA loan. From the very beginning, Malachi was consistently responsive, knowledgeable, and proactive. He took the time to explain the VA loan process clearly, made sure I understood each step, and stayed engaged throughout ;even during delays that were outside of anyones control. What stood out most about Malachi was his steady communication and follow-through. He was always accessible, transparent, and reassuring, which made a complex and high-pressure process feel manageable. I never felt like I had to chase information or wonder where things stood. Jake was also a great support throughout the process, assisting behind the scenes and helping ensure everything stayed on track. Together, they worked as a solid team, but Malachi truly led the experience with professionalism, patience, and care. I would confidently recommend Malachi and the VA United Home Loans team to any veteran looking for a lender who understands VA loans and genuinely advocates for their clients.
Michael
The staff was excellent
The staff was excellent. They always got back to us as soon as possible and answered all of our concerns. Nick and Sara thank you for working together to make our experience great.
William
Everything worked smoothly from the…
Everything worked smoothly from the initial inquiry to the final signature during closing. The entire team works hard for their clients both independently and in unison. Thank you to all the team members for your attention and dedication.
Michael
Glad that I chose Veterans United
The process was fairly smooth and relatively straightforward, particularly considering that I was living in one state and moving to another with a lot of communication among all of the different parties involved.
Audrey
The whole process was phenomenal!
The whole process went phenomenal and very easy. The employees were so helpful through the whole process as well. They kept us updated frequently and answered any questions promptly.They were very kind and caring!
Jeff
It was a painless experience from…
It was a painless experience from beginning to end.
Oluremi H.
Trust Worthy!
My actual experience was good, and has been great with Veterans United. Communication, and the simplicity of getting correspondence taken care of was very efficient.
Jay
Vets United review
As a U.S. Army Veteran, I have used Veterans United loan services twice in the last 10 years. Both times were outstanding experiences.Lance Nilson and his team of professionals had my back every step in my loan process. They were all very transparent during my time waiting for my loan to get approved.Lance and Jaclyn were always available for questions, or concerns that came up. I would absolutely recommend Veterans United to anyone needing there services.
Rhett Millsaps
BEST HOME BUYING EXPERIENCE IN MY 73 YEARS
Ryan Hauser with Veterans United Home Loans is the most professional Loan Officer I have ever had and I have bought 7 houses in my life, but none were as easy as this one. Even after going through the process of getting a loan in 2016, going all the way to the day of the close, when my wife did not want to close because it was on a lake and a child had just been in the news as being killed by an alligator. She decided we shouldn't live on a lake, so all the work Ryan did to close the loan was lost. Today, 1/29/26, Ryan closed our new home loan in Gainesville Florida, and I can't say enough great things about how I was treated. After the last attempt to close, I felt like I had let him and his company down, but way back then, he was so professional and told me to keep him in mind if I ever needed a home loan. At 73, I never would have thought I would be getting another house. Losing my sight, health problems for my wife and myself, and the fact we just moved to Florida in 2022, we bought 2 acres and I have loved where we live. In the country, you can't find social services and my eyes have every problem they could have. Going blind scares me more than anything ever has, and staying on this place became more than we could handle since I do the driving. So, the wife finds a 55+ community and a beautiful home, move in ready, something we have never had, spending months fixing our house and then spending months on the next one has been our experience. I tried to put her off, but it was time to act or never be able to until it would be impossible for me to move, the fear of the green dumpster in the yard and our grandchildren throwing all our stuff into it became a nightmare, so I called Ryan and asked if he would help us in our journey to purchase this home. From the first call to the final call at closing today, I found Ryan could be trusted with all my information, guide me through the process and keep my interest in mind when it came to our process. Never been treated with more respect, not only did he guide me through the process, he taught me how to save money in the process. We actually when to closing today and got a check back at closing, so if you really are thinking about a VA loan, and want someone you can really trust, there is no better place to go than through Veteran's United Home Loans, I would recommend Ryan Hauser to any veteran in this nation. He is the most professional, most organized and truthful person I have ever dealt with and I have done a lot of dealing in my life. So, thank you Ryan, your staff and for all yall did to make buying this new house easy, and profitable.
Lester
Outstanding Service, very pleased with their commitment and professionalism to walk me through this process. Thank you for everything
The patient I received, the daily check in to make sure everything was running smoothly,and that I was completely secure in the process
Joshua Pool
Josh and his team made my experience…easy
Josh and his team made my experience very, very easy. I trust them totally. I really enjoyed working with them to get my house done.
Frank P
Veterans United took the time to listen…
Veterans United took the time to listen and help my home loan move smoothly. They were very handy with anything that I didn't understand and looked into issues and questions I had. I have learned quite a bit of financial wisdom while working with such caring people.
customer
Return to home owning via VA Loan
The staff were very informative and helpful with the todo lists. Over all we were very well taken care of and we're very appreciative for it.
Trevor
Treated me like family!!
Lisa was OUTSTANDING! Along with her team Melissa and Holli, they treated me like family! I was buying my first home and I had so many questions to make sure I had all the details! They took care of me as one of their own!!
Idrissa Soumano
First Home Fuplex buying experience
It was easy to get in the system and the process was easy to grasp. We enjoyed the app a lot and the ease of document upload in the system. Billy Jones helped me out get all things settled despite my own timing challenges. Strongly recommend him
Daniel
Everything was so clean and easy
Everything was so clean and easy! Great people and a great network they have
Jeffery Walker
I would of never known that I could…
I would of never known that I could refinance at a better rate if I hadn't been contacted by United Veterans. They made the process smooth and pleasant.
Diangeli
Best Home Loan!
Everyone on the team was so incredibly helpful and easy to work with. Made the process run smoothly from start to finish. So glad I went with Veterans United!
Joseph
Rob and team always outstanding
Rob and team have always been phenomenal. Ive had to move a couple times, and they have been my go to each time; now its in my forever home and I cant thank them enough.
Angela Denwiddie
Veteran's United #1 in my book
Honestly, I was not looking forward to the process portion of buying a new home, but Billy Abney and his team, DK, Candace and Winston, made my life so stress free, they were amazing!! From start to finish, it was the perfect dance and we're so excited to be in our new home and that we trusted Veterans United. If you are a veteran and wanted to be treated like royalty, red carpet and all, go to VU and ask for Billy Abney and crew. Winning team!!!!
Michael Wyatt
Highly recommend Veterans United
Derek and his team made buying my first home with my VA loan a breeze. They basically walked me through the whole process of pre approval to final purchase. They answered any questions I had no matter if on a weekend or evening. Derek was able to move my closing date up a few days to avoid a severe storm forecasted for our area. I am very pleased with Veterans United. I had heard about them and they were recommended by other veterans on Facebook groups I follow. Highly recommend talking to them first when looking to purchase a home.
Durel
they work hard
they work hard, the va loan procedures could use some review try to reduce the nit picking
Matthew
The Best
Blake, and his team were absolutely amazing. I am a busy person and they stayed on top of things, kept me informed, worked on my time table. I can't express in words how grateful I am for all of them. This is for Blake so I just want to say, he was THE BEST
John
The helpfulness and knowledge always…
The helpfulness and knowledge always makes a process much easier and fast
Alvin
Veterans United was very helpful…
Veterans United was very helpful attentive and Very responsive, and definitely assisted with all the questions I had. As a first time home-buyer they made the process from first contact to closing easy and stress free!
Michael
Great people to work with
Great people to work with, very pleased with Alex and team!
Donavon
These were the best people assigned to…
These were the best people assigned to me and I will definitely reach out to my fellow veterans and recommend.
GREGORY
Brandon and Veterans United are very…
Brandon and Veterans United are very easy to work with. They provided excellent service and support during our home buying process.
Rey
How easy they make it
Excellent take care of the team always helping out, moving around to make things happened easy and fast they did their work
Justin T.
First Home, Forever Customer
Being a first time home buyer can be intimidating. Veterans United removed the anxiety and replaced it with the excitement you can only get when you know competent people are helping you achieve your dream purchase. The entire team at Veterans United were energetic, compassionate, knowledgeable, professional, and highly responsive to all forms of communication. I am beyond impressed and thankful to have had the help of Veterans United.
Brandon J.
Great customer service
Great customer service! Very knowledgeable and informative! Pleasure to work with Rob and Bailey!
Louis Jacobsen
My positive experience came down to how well I was treated as a veteran and client
My positive experience came down to how helpful and attentive my Loan Officer, Jessie Bailey, the staff who I was in contact with much of the time. I was never left with unanswered questions. If I had one they were always right there for me
Thomas
GulfPort Condo
Every thing went well being a first time buyer, there was a lot of work to be done on both sides which was throughly done on both sides. It was extensive. I liked the to do list, it kept me focused! little tough on getting signed documents the way the pages were set up, but I prevailed. Had a couple of frezzes on the lab top causing aniexty Glad to see docu sign
Edwin
Thank you for such an easy and…
Thank you for such an easy and exceptional home buying experience!!
Eddie
Happy Happy Customer!!…
This is my second time Veterans United and I could not be more pleased with the Service and Staff. Jason and Megan were outstanding in every way. Respectfully Eddie M Redfearn
Trey
Great experience
Great experience
Emmanuel
A great experience
The entire loan process went very smoothly, and they were always ready to answer my questions and concerns.
Craig Barron
Thank you!!
Thank you for doing what you do. Buyers typically only do this a few times so your experience in the process is invaluable. We close on our house and the closing went smoothly.
Kito
I appreciate the Veterans United team…
I appreciate the Veterans United team that helped me through the home buying process. At every stage, everyone did their best to help, and make sure I knew all the information that I needed.
Saundra Wright
I would definitely use Veterans United again…
I would definitely use Vrtrrans United again. The overall experience was great .
Herman
It was a great experience!!!
It was a great experience!!!
Clarence
Things moved quickly and effectively
Things moved quickly and effectively. The professionalism was unmatched. The documents were easy to upload and the process was very user friendly.
Gary Sturgill
Veterans United Mortgage Takes the Stress Out of Securing a Mortgage!
We were very impressed with the team approach offered by VU! From our initial phone call to their assistance in getting our credit scores in good shape to transferring us to our loan officer and eventually our closing specialist, VU’s approach to helping veterans was seamless! My wife and I would encourage any veteran shopping for a mortgage to reach out to the team at Veterans United Mortgage!
Rodney Clark
Great experience overall!
Great experience overall! We did have a little confusion on an outlet that needed changed about 6 days out from closing, but fortunately it was an easy fix. Mostly satisfied with the team I worked with and if I had to do it over I would gladly work with them.
Fons Santiago
Veterans United Home Loans guided me…
Veterans United Home Loans guided me every step of the way during the process of buying our first home. They kept me updated at every turn of the load process and were always available when we had questions. Truly thankful I went this route!
Alvin/Jasmine
Hands down great experience
Hands down, an amazing experience from start to finish. Veterans United made the homebuying process smooth, efficient, and less stress-free in looking for a home. The entire team was knowledgeable, responsive, and genuinely cared about meeting our needs as a military family. Our loan officer, Ryan explained in detail, answered our questions, and went beyond to keep everything moving forward. His communication and efficiency made a huge difference. Our realtor, Savannah, was absolutely phenomenal. She supported us every step of the way, from touring homes to closing, and truly cared about where we ended up. She was transparent, detailed, fun, and professional when it mattered most. Savannah went above and beyond to ensure we closed in the best way possible, and I’m truly grateful to have had her as our realtor. I would recommend Veterans United, Savannah, Mark, and Ryan 10,000% to anyone looking to buy a home, especially service members and military families. If we could give an infinite rating, we would.
Francis
Good communication
Good communication
Stephen
Great customer service
Great customer service, quick replies, very responsive and professional.
Edwin
Unreal how easy and seamless Scott and…
Unreal how easy and seamless Scott and the VU team made our home buying process. Word of advise, stay off Reddit and TikTok as first time homebuyers. I was convinced based on others comments that something would go wrong but I promise you VU has your back just like they had ours.
Ronald Willis
I had a great experience with the overall process
I had a great experience with the process. They made a stressful experience more endurable.
Alec
Alec and his team was so easy to work
Alec and his team was so easy to work, quick responses, simplified everything answered every question was reachable at all times made the process super simple super easy zero stress buying my first home could not be happier!
Tiffany Bush
Highly Recommend Veterans United Team
Veterans United was absolutely amazing to work with! The entire process was seamless and simple, and everyone we worked with was fantastic. Jamie went above and beyond throughout the loan process, and Abby did as well, even during a family emergency she reached out and ensured everything was taken care of so we could close on time. Jamie Abby and team also made sure to be available at times that worked best for me, which made the experience even smoother. What I appreciated most was how they made the home loan process easy and not daunting. They explained everything clearly, kept us informed, and never made us feel rushed or overwhelmed. I highly recommend Veterans United. If you’re looking for a home loan, reach out to Jamie or anyone on the Veterans United team!
Ashley
This was a huge blessing from God and…
This was a huge blessing from God and out of nowhere! Veterans United made this process so easy! Thanks for everything! They went above their duties to ensure I ended up with the hone I wanted at a price I could afford.
GB
Remarkable Experience
Awesome experience! Dava Turk is the BEST loan officer and definitely puts the veteran first.
William
What made my experience with Veteran United
What made my experience with Veterans United truly great was the level of care, professionalism, and organization I received throughout the entire process. Even during moments when I felt a mix of anxiety and excitement, my loan officer Brie and my loan coordinator Amanda were always one, two, and three steps ahead of everything. They anticipated needs before they became issues, kept me informed at every stage, and handled every detail with precision and confidence. Their teamwork, dedication, and attention to excellence made the entire home-buying process feel seamless. It was nothing short of perfection in their respective roles, and I couldn’t be more grateful for the experience.
Shane
5 Stars
The entire home buying process was great. The Veterans United online platform is user friendly and my loan officer, Wes, and his team were extremely helpful from start to finish.
Kevin
Loan agent was always there when…
Loan agent was always there when needed. Great overall experience
Scott Hinton
They are amazing from beginning to…
They are amazing from beginning to close!
Carolyn Cary
Professional
Professional, positive, and problem-solving! Made moving enjoyable and stress-free with their can-do attitude. Highly recommend—thanks!
Michael
Outstanding Service from Start to Finish
From the very beginning, the experience was smooth, professional, and well-organized. Communication was clear and timely, expectations were set accurately, and everything happened exactly as promised. The team was knowledgeable, responsive, and genuinely cared about making sure things were done right, not rushed or cut short. What really stood out was the attention to detail and the willingness to answer questions along the way. It never felt transactional; it felt like working with people who take pride in their work and value their customers.
Alvis
A blessed team and hard workers always gets results
Why my experience was so amazing honestly, my Case was a very difficult one and throughout the whole thing they kept reminding me that they are still gonna work towards helping me and my family and they did exactly what they said thank you the whole team
Christopher Meredith
The commitment with quality and excellence
The commitment, professionalism and dedication of Jason Lacey our Loan officer and his team. They are amazing. They make it seamless and you know you are getting the best service and deal available.
Noel
Great Customer Service
Great Customer Service!
JD Martinez
Quality
Aaron, Jackson, et al., you are appreciated and you do great work. Professional, thorough, and friendly to boot. You fought for me as I shopped around, but ultimately, it felt correct to show that loyalty to Veterans United (for sticking with me for throughout the months (year?)). You were admittedly not the "cheapest" offer, but big picture: the quality of service must be factored in, and that is clearly something you all have (quality). You stuck with Us, and that is something that counts for so much. I am not the easiest client to have (very annoying and full of questions), so here's to having survived putting up with me, haha. I apologize that it's taken so long to leave this feedback, but "better late than never," as they say. :)
Barry Suiter
Staff were great
Staff were great. Nate was outstanding at his job.
James
Really nice excellent service
Really nice excellent service
Marc
Donald and Lisa were efficient and…
Donald and Lisa were efficient and answered any and all questions promptly. The process was painless and we are happy they were our loan team. Great people to work with.
Ian
Caring Military Leader
Highly recommend VU and Chris Lynn!
Erendira
First time home buyer
I want to give a huge shout-out to Mark, Zach and Jaclyn at Veterans United! Your professionalism, patience, and dedication made the entire home-buying process smooth and stress-free. You truly went above and beyond to take care of me and my family, and we couldn't be more grateful. Thank you for supporting veterans and their families the way you do!
michael Palmateer
The Team at Veterans United are an…
The Team at Veterans United are an amazing group of people. They were beside us all along guiding us through this adventure to our successful home purchase. Special shout-out to Corey, Eli, and Thomas. They are kind-hearted folks of great integrity, patience and professionalism. Many thanks to everyone at Veterans United.
Margaret
the whole team is enthusiastic
the whole team is enthusiastic, well trained and organized
Tiffany
I am a first time home buyer
I am a first time home buyer, my team guided me through the home buyer process and educated me through every step. My teams communication and response time from searching for our 1st home, to contract to closing was exceptional, I couldn't have asked for a better team! Thank you Veterans United, my children and I love our new home!
Colburn
Clay and Keri were great to work with
Clay and Keri were great to work with. They kept us informed and updated every step of the way. It made the process go smooth and less stressful. We would definitely work with them again!
Walter
What made my experience great was the…
What made my experience great was the staff, from financial to knowledge of the home buying experience rapped up into one smooth basket of know how to get the job done right. You feel genuinely comfortable in purchasing.
Evie Melland
Tim Glover our Loan Officer and the…
Tim Glover our Loan Officer and the entire Veterans United Home Team was 10 Stars!!
Ashley Jones
Keeps You Updated
Veterans United are a thorough, well organized company that keeps you will informed throughout your home buying process. I began my process in September and closed December 30th.
Justin
Great experience
This whole process was a breeze due to a knowledgeable and diligent team!
Shirley Hope
They were honest and straightforward
They were honest and straightforward. They kept me informed of the step-by-step process. They were patient, and all of my questions were answered to our satisfaction.
Joshua
If there was more of a rating I would…
If there was more of a rating I would give it. The whole team made it very simple, easy and not stressful at all. I would 100% recommend all fellow vets to use vu. Made our home buying experience a joyful one to go through. The app is easy to use and very user friendly.
Payton
Veterans united
VU was awesome made the process of first time home buying feel very easy and personable
Dwight
Excellent help.i will tell other…
Excellent help.i will tell other Vets,my experience.AWESOME
Damien
Easy
Easy, supportive and breaks it down step by step. On your terms and polite.
Michael
Veterans united the best.
If your vet. Please call veteran united if thinking about buying a house they will help you all the way though the process I can't say enough about there service. Thank you
Joshua A Shalevskey
Intensely helpful.
These guys come at you full bore, and don't slow down until you are in a new home. It was wild, I had only MINOR ehiplash, but dang it- we got it done.
Zak Johansen
Everyone was professional and worked…
Everyone was professional and worked just as quickly as I completed tasks. I owned my new home in less than a month.
Gwennoir
Veterans United saw me as a person
Veterans United saw me as a person. I was more to them than numbers on a screen. Being able to explain your imperfections and having them be truly understood, is something that is missing in many places today. But not at Veterans United!
Thomas Humphries
Awesome from start to finish!
Awesome from start to finish!! Very much a pleasure to work with Jon Tempelmeier, Zachary and the entire team at Veterans United. I would highly recommend for any veteran to contact for all of their mortgage needs!
Joseph
A very helpful and friendly service
The people at Veterans United are nice and knowledgeable.
Caitlyn
Great experience
Everyone was helpful and always available to answer my questions. I was able to close in 3 weeks because of how prompt they are.
Jose
The whole process was so quick
The whole process was so quick. I shouldn’t have waited so long to apply. They gave simple steps to follow and is was very easy.
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