Veterans United Review
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Reviews 10948 
Kevin G.
The Big 3
Clayton, Chris and Mike are the championship team! I would urge anyone using Veterans United to ask for them specifically. They never left my side, never lost hope and made everything transparent and make sense, not only that but they made sure they all in their power to get me into my first home and the home was exactly what I wanted.
Luke
Would use again
They were very helpful and informative. I got a pretty good rate too considering this crazy market right now!
Truly
We can’t say enough nice things about…
We can’t say enough nice things about Shawn and Tiffany. They were very responsive, dedicated and just as eager to get this to close as we were. We truly believe this loan wouldn’t have closed if Shawn didn’t get involved. He went above and beyond our expectations and we are so very appreciative of him. He fought for our very difficult loan to close to the very end. We will highly recommend him to anyone needing a loan and will use him for every future refi we do! - The Applegates
Benjamin
Stress Free Home Buying
Veterans United successfully makes a potentially stressful home buying journey into something that's smooth and painless. They are there for you every step of the way to walk you through each task with your comfort in mind. My Loan Officer, Billy Jones, was immediately accessible to me through phone, text, or email from pre-approval all the way to closing. My questions were always answered without delay. The Veterans United website adds to the simplicity of the entire process, notifying you of your tasks and giving you everything you need. The whole team has my gratitude for the effort they put forth on my behalf to get me into my dream house. Thank you!
Clayton
Veterans United and Taylor my loan…
Veterans United and Taylor my loan coordinator were very helpful throughout the entire process from application to picking out the right property to buy!
Anthony
Matt and his team was on top of…
Matt and his team was on top of everything. Their communication was great with everyone involved.
Joua
They make the process very easy for me…
They make the process very easy for me and everything was clear and to the point. Also everything was done in a very well time manner. I was able to closed on my house according to schedule or even earlier if I chose to.
Peter Mitchell
Great service easiest homebuying process ever
This was a seamless homebuying process. I cannot say enough good things about the entire team and Sam and Nick were amazing.
Rob
What a fantastic team!
From the first call to Veterans United, the real estate agent referral, to signing and closing it has been outstanding. There were no glitches or delays. The team was so helpful and always prompt in answering questions. It was a true pleasure working with all of them. The agent I was referred to was amazing. I could not have asked for anything more.
Freddy
Great Team!
I recently had the pleasure of working Joel Deiber, and Rain Mitchell to purchase my 1st home. From start to finish, it was an absolute pleasure! From our initial conversations and throughout the whole process, both of them were professional. They were highly knowledgeable and made buying my first home a fast and smooth process. They were great at communication regardless of time zones.
Dominic
Easy pleasant process
Easy pleasant process. They are on top of their game! I highly recommend and would use them again!!
Thomas
Outstanding service
The team went above and beyond and were professional and provided helpful service on out first home purchase. All questions were promptly responded to no matter the time of day or week. The entire process was made simple and were kept in the loop the whole way. Class act
Leroy Carnes
Was very good experience
Was a great experience with Veterans United, if we buy again will be contacting them.
Omar Harris
Great company always was there to help…
Great company always was there to help or answer questions.
Kristofer
Advice and expertise
The advice and expertise Veteran’s United provided us with helped us navigate a difficult situation, helped us keep our home, and the experience was positive and straightforward. We are proud that they are our lender and we would recommend them to anyone.
Michael
Best anyone could hope for.
They answered all my questions. Quick response with great customer relations.
Rosalind
Awesome Service with the best team!
I had the best team assisting me at Veterans United and my overall experience was a 10 out of a 10, I truly had outstanding service. Shawnee, Marianne, and Rhiannon went over and beyond for me, communicated well & were with me through the entire buying process. If I am going to purchase a home again or recommend a team I am going to ask for the same team I had. If you are looking for a lender who actually listens to the customer I would recommend Veterans United.
Tehira
What made my experience so great was…
What made my experience so great was the one on one interaction with their agent Sam. He was referred to me by a friend after they purchased a home and although I did not buy a house when I thought I would Sam made sure to stay in touch with me. So when I was ready to buy a home a almost a year later I felt comfortable reaching out to him and he went above and beyond to beat every lenders rate while making me feel like I wasn’t being a headache lol.
Jaylan
I was very confused till I got on the…
I was very confused till I got on the phone with a loan team they explained everything well and they whole process became a breeze I must say these are some the hardest working people in the business wouldn't take a another option
Amber
The whole team got us to close within…
The whole team got us to close within 30 days with ease. I work in banks and I have seen mortgages go sideways quickly. We were handled with professionalism and the app was amazing. Everything was easy to sign and all the paperwork was easy to upload. Would use them and recommend them to everyone I know.
Danny C
10 Stars!
My first conversation with Ashlyn with VU was very informative, she took her time to explain the home buying process. Rob & Cheyanne explained in detail what another lender wouldn’t take the time to explain to me. The other lender would always give me the run around about closing costs and they would take days if they got back to me. Ashlyn, Rob, and Cheyanne responded quickly, and when I asked the same question twice sometimes to make sure I understood it, they would take their time to explain everything and provide me with paperwork to back up what they said. They all were AWESOME to work with. My experience with VU was outstanding! They helped our dream come true. Thank you!
Robert
The loan process felt like a team…
The loan process felt like a team effort, with multiple individuals working closely with us throughout through until we closed on the new home.
Dain
The whole process went smoothly
The whole process went smoothly. All information was emailed to me in regards to my home loan. The associates would do check ins to make sure everything was going good, and to see if I had any questions or concerns.
Jamie
Supportive team
It could not be any easier to buy a home then with veterans united and their team. Thank you for all of the support!
Richard
Veterans United is top notch!
Veterans United made the homebuying experience easy! The staff is top notch! The app and website made things organized and made the process go smoother. I would recommend them to any home buyer!
William
I would rate them 10 out of 10 and would recommend everyone use them
First time home buyers and everyone worked with us and did an outstanding job helping us and making our dream come true I would recommend anyone to go with them for their home loan
Jimmy Van Dinter
Veterans United has done a phenomenal…
Veterans United has done a phenomenal job for me. There are outstanding leadership and attention to detail. All people is outstanding.
GM
I was pretty intimidated when I saw…
I was pretty intimidated when I saw everything it took to buy a house and you guys made it very easy for me. Loved the constant communication and all the help you guys gave me.
Bruce Hill
Great folks to work with
Very easy from start to closing!
Willie
Easier than I expected!
The team was great! I cannot express enough how great and how helpful everyone was with purchasing my first home!
Christopher
Everything that we went through.
Everything that we went through.
Josh
Use Veterans United!
It's been a few months since we've been in our new home, and we are still just super thankful for you all losing your minds trying to get us into our home. Thank you again! We tell as many vet families as possible (who are looking to buy a home), that Jared, Aaron and Zuri helped us so much.
Joshua
Can't believe how fast and smooth the overall process was this time
Can't believe how fast and smooth the overall process was this time. Amazing. I've worked with Veterans United before and glad I choose working with them again!
Thomas
Absolutely wonderful experience
Absolutely wonderful experience. The team answered any question any hour of the day and followed up every step of the way. I would recommend the team to anyone interested in buying a home.
Katherine
VU knows their stuff…
VU did an amazing job at communicating and making this process go smooth and easy for me. I cannot thank everyone that helped me through this process enough. I will be recommending them to anyone and everyone I know.
Nathaniel
My experience
How simple and easy everything was made.
Dylan
Extremely helpful and understanding
Extremely helpful and understanding, also quick communication for any questions you might have.
Tracy
2nd home Provider
It was a great experience using a financial provider that I previously did business with and I was still able to identify the associates I worked with over a year ago on a first name basis.
Shawn Richards
2nd Closing
This was my 2nd time using Veterans United and this time was even smoother than the first!! Awesome team and awesome Job!! Thank you team for all the hard work!
Marlon
They communicated very well
They communicated very well . They went beyond expectations and made sure I was a new homeowner . Really the goats
Ronald
Great experience
The team that we worked with helped us get our home before we had to be out of the other location. They really made our buying experience easy and stress-free. We will definitely be recommending veterans united to others.
Thomas
Happy New Home
Jessica was a great help though the entire process she was kind courtesy and answered any and all of my questions was very grateful for all the assistance she gave
David
Veterans United provides a team…
Veterans United provides a team that was involved for the entire home buying process to ensure everything ran as smoothly as possible. I would recommend anyone!
Seth
Veterans United Review
They are very professional, and very human. They understand what is happening and go above and beyond to make sure you are informed, on track, and most importantly not worried! If any veterans are out there looking and not sure where to go, these are the right people to get you on track.
Lekeshia
Exceptional work all around
Exceptional work all around! Made my first time buying very pleasurable.
Kaiten
A real 10/10 experience. I can’t thank them enough
Everyone I’ve worked with was outstanding. True professionals. They went far beyond my expectations, and my expectations were high to begin with. Everything was so easy and they have taught me so much, they truly did the very best for me. I can’t thank them enough and WILL be recommending Veterans United because of them.
Thomas
I began tentatively with apprehension…
I began tentatively with apprehension and a veterans doubt in the system. Veterans United proved to me very quickly I could trust in Noah’s team. The amount of paperwork was daunting but they explained each bit as it came and worked to keep the daily stress at a minimum. Each step was clearly planned out with no surprises. The team went at my pace with zero pressure. I absolutely recommend Veterans United to all service members. I speak fondly of them because they treated me so well. I will use them again in the future without question.
Keith
They will be with every step of the way
I like the way they kept me up on everything that was going on THANK YOU
Christopher
Neil and his team were outstanding
Neil and his team were outstanding. They went above and beyond to help and guide us through every step of the home buying process!
Nick
Outstanding service for a first time Veteran home buyer!
Outstanding service for a first time Veteran homebuyer- they walked me through everything I needed and got me a pre-approval and finally into an excellent home! They made the process very clear, simple, and easy- I was intimidated by the homebuying process but they know everything you'll need to get to closing on a home!
Landrus Hunter
Excitement!!!
My experience was great. The communication is what you need and they are there for you during the complete process. I couldn't have asked for a better team. It take a team to complete the goal and we sure did that!! Thank you for the support!!!
Mathew
Buying my first home!
Buying a home is terrifying! Especially for the first time. The step-by-step process, the ease of the myVU app, and the constant communication between the VU Team, my realtor and myself eased many of the concerns! Thank you for everything!
Griffin Household
As a first time homebuyer
As a first time homebuyer, with my husband currently deployed during this process, the entire VU team was always on our side. Always helpful, understanding, knowledgeable, responsive, you name it. VU always had our best interests at heart, Mike and our lending team couldn't have made this process any easier. I honestly thought with my husband deployed, I was getting myself into a nightmare situation. It was anything but. They were always upfront with exactly what documents were needed, and always let me know early enough to allow my husband the time to gather documents so we weren't delayed in the process. The app makes keeping myself on track a breeze. They truly worked for us, and for our best interests. The team made our first home buying experience a dream come true! And now, we are first time home owners!!
Federico Waikiki
The DREAM TEAM at Veterans United…
The awesome team at Veterans United really is the dream team in making our dreams come true. My DREAM TEAM got me a clear to close in 17 days. I will refer my DREAM TEAM to any Veteran looking to purchase or refinance. Michael Pitts and his team are truly the DREAM TEAM. Thank you for making my families dream a reality.
Marvin
Truly the Best of the Best of the Best - Ever!!!!!!
Overall seamless and fluid experience. Hands down this was the best home buying experience anyone could ever ask for.!!!Thanks everyone for making my dreams come true!I’m
Michael
Outstanding Service
Scott was great as usual. This was my second time using Veterans United. Much has changed since the first time. The VU team handled everything from the real estate agents to insurance, everything. Lindsey was very responsive to any questions or issues that came up. Bo with the insurance part of it was responsive and I felt gave me the best advice for the selection and coverage for both my new home and auto policies. The entire “Team” were outstanding. Thank you to all involved.
Ed
Awesome company and very helpful as a…
Awesome company and very helpful as a first time homebuyer!
CJ
Impressed and a lifetime customer
The individuals I worked/ interacted with, are the definition and example of professionals.
Brian
Working with Billy Jones was the best
Working with Billy Jones was the best. He was very patient and kept us informed. Overall great experience.
Brian
Patience
Great communication from my team throughout the process.
Christian
From Dreams Deferred to Dreams Delivered! Our Homecoming Journey with Veterans United
Embarking on the journey of homeownership was a dream my wife and I cherished since our wedding in 2015. Stationed in Fort Drum, NY, I looked forward to civilian life and securing a home in South Carolina. However, the pandemic derailed our plans, leaving me without a job and feeling like I let my family down. The following years were challenging, marked by unemployment and personal struggles. But with the unwavering support of my wife and the grace of Jesus Christ, I found sobriety and strength. Thanks to Veterans United, we reclaimed our dream home. Now, as we settle into our new home, surrounded by love and laughter, I am filled with gratitude and a renewed sense of purpose. Thank you Veterans United!
William
Communication and professionalism.
Communication and professionalism.
Christopher
I loved how attentive my team was for a…
I loved how attentive my team was for a first time home buyer they really showed why they are the number 1 lender for Vets.
Robert
We had an awesome experience buying our…
We had an awesome experience buying our home. Any questions were answered right away and we understood what was happening at all times, I would recommend Veterans United to everyone
Retired AF
Trustworthy, competent, proactive, and consistent lending team.
Quick pre-approval process. Proactive and consistent communication during a nuanced job transition and delicate timing home buying process.
Frank
Retired Navy giving a Bravo Zulu
From the moment we asked for a loan pre-approval letter, Heidi has been phenomenal. If I knew nothing about the company she worked for, I would immediately have the utmost trust in it by simply observing her. Veterans United is hands down the best lender for those of us serving or who have served. It never feels like they are just looking to use you to make money but rather seek to make sure they are serving those that have served our nation.
Michael
Best Team Ever!!!
The entire team was amazing. They always returned my calls or texts instantly and made every effort to keep me happy as a first time home buyer. If I buy more property in the future I will request the same team. I highly recommend Veterans United to any vets looking for a new home. Best team ever!
Richard
Easy
Very personable
April Serjeant
I am blessed that God put the right…
I am blessed that God put the right people in my path to make my family’s dream come true.
L. Lee
Fantastic home buying experience
Chelsea Browner and Aaron Boner are THE BEST!!! Always available or, when not, ALWAYS a prompt reply/response. Both are super knowledgeable, extremely professional while also being highly personable. And, great communication throughout the entire process. Did I mention they are THE BEST!!! Also, when purchasing a home in the past, never has the mortgage company sent us a thank you note, much less a welcome home card with a beautiful house warming gift. The monogrammed tumblers and slate coasters, along with the cutting board are fantastic!! Thank you.We are big fans of Veterans United and are already sharing about our great experience. A big THANK YOU to our Veterans United Team!!!
Bobby Dell
Easy and great experience.
all of the team members were extremely kind and helpful. They are very good at what they do and able to navigate obstacles with you. The teams process of collecting documents is streamline and easy.
Jeffrey
I’m speechless it’s been phenomenal Lee…
I’m speechless it’s been phenomenal Lee great supercalifragilisticexpialidocious Lee good
Debra
Personal integrity
Personal integrity, attention to detail, and prompt service.
Kali Vypr-Dy'ri
Veterans United is amazing!
Everyone on the team Kayla included was simply amazing! Very kind, professional and thorough!
David
Homeowner
Veterans United was an absolute pleasure to work with in purchasing my first home! The entire team is professional, informative and down to earth. A stress free journey!
Christopher
Over all the experience was great
Over all the experience was great. The whole team was helpful reaching out to me and making sure I knew what was going. They kept me informed of any and all resources to use in buying a new home.
Marilyn
Working with the right people on my team
Working with the right people on my team
Jeremy
The best to work with
This company made sure we did everything in the time that was provided and moved quickly and very professionally I loved my team
Brandon
Credit issues to closing
Credit issues, time crunch, first-time home buyer, and needing that perfect home for my family. Veterans United delivered! From working with credit repair for over a year to the final day of closing. I could not have asked for a better team. Even though you don't see them. they are working for you every minute. Very happy I chose them.
Ben
VU made my first home purchase extremely easy
Great team, great professional service! Will use Veterans United again for future home purchases involving VA loans.
Phillip and Deana Hayes
Thank you so much for this wonderful…
Thank you so much for this wonderful transition into our next chapter in our life. Your friendly, respectful, responsive and timely ways was the easiest lending experience ever! I highly recommend working with Aaron and Holly and the others at Veterans United.
Troy
Great guy always use tonny
Great guy always use tonny
Michael
Amazing mortgage experience with VU & Loan Officer Tim Tallis!
I cannot praise Veterans United and Loan Officer Tim Tallis enough for their exceptional service throughout my mortgage process. Tim went above and beyond, providing me with around-the-clock assistance. His dedication and professionalism was unmatched as he addressed all of my concerns promptly and provided me with thorough information whenever I asked a question. Tim’s commitment, coupled with the support of the entire Veterans United team, made my home buying journey smooth and stress-free. I am immensely grateful for their outstanding service to me and my family!
Brandon
Everything went very smoothly and the team at the VA took very good care of me
Philip took very good care of me address all my concerns and needs I'm very happy with my experience would definitely recommend this to other veterans
Stephen
The whole process was very easy to do.
The whole process was very easy to do and the entire team at Veterans United from Mike, to alex, to Matt were always there for any text or call. Could not be a smoother process. Would definitely recommend.
Stanley
First experience buying a home
This was my first experience in buying a home and it was less stressful than I thought it was going to be. The whole team at Veterans United is doing an outstanding job. Thank you!
Jason Harden
Happy Friday!!!
I cannot say what really made this experience great because they don’t have the words for it yet I can only challenge every Veteran to seriously consider Veterans United home loans and just see what the process does for you. I had the option to use Hud-vash voucher and my rent would’ve been the same or more than what I’m paying for my mortgage to own my own home. Also, the paperwork process is so streamline
Michael
I highly recommend veterans United to…
I highly recommend veterans United to anyone, especially veterans using the VA loan for their home purchase.
Teri Castro
I will surely refer this team and…
I will surely refer this team and company to everyone that we know that can use you!! Great people!!
Mr Benjamin Goodwin
Veterans United are awesome!
The whole experience with Veterans was probably one of the best experiences we had working with Rachel and her team and had no complaints I would recommend the whole team to anyone! Thank you!
Deborah Scovil
The whole team was very helpful
The whole team was very helpful. They were available to answer all my questions, and let me know what I needed to do next. It was a great experience.
Manuel
Kelly and her team are with you from…
Kelly and her team are with you from start to finish.
John
Joel and his team of professionals made…
Joel and his team of professionals made the process easy to understand and their use of tech to transmit documents and other information was very helpful. I would definitely recommend them to
George
We have bought several homes in the…
We have bought several homes in the last 25 years and this was the smoothest one yet. Great communication and prompt response when questions arose. Highly recommend!
D DAVIS
God Bless Veterans United
God Bless Veterans United! I tried twice and was told twice there wasn't anything they could do! Just when I was about to give up, I saw an online ad for VU; submitted my information with ZERO EXPECTATION! I follow the guidance and VU came through!
Jacob Draper
Vetrans United was always by our side…
After finding out that we're gonna have to move for my new job. We had little time to figure out how to handle the moving situation. We contacted veterans united and they walked use through everything with little to no stress. They where there ever step of the way and the whole process took less than 30 days. I would totally recommend them to anyone.
Nicole Grindel
Outstanding Home Buying Experience
Kris Ball, Katie Willis & Jake Walker made my home buying experience a complete pleasure right from day one until my closing documents were signed. They all deserve a BIG thank you from this Disabled Army Veteran's heart for making my dream property a reality!!!
Antiwon
Feeling important!!!
Above all Mrs. McFall was extremely Exceptional!!! The bezt person to have at your side through the process... And thee additional support from Mrs. Wilder put icing on the cake and ease the pains and frustration that came up from outside our ability... A+ Veterans Home Loan community
Sheilah
They were great!!
They were great!!! Stood with me through the whole process, answered all my questions, went above and beyond to make sure I was comfortable with the process and didn’t feel alone… I would recommend them to any veteran or active duty personnel wanting to purchase a house!!!
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