Quicken Loans Review
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Reviews 20236 
Sam
very helpful during the hole process
very helpful during the hole process
customer
Thanks for everything yall did
So far everything feels right
Jesus Gallegos
Owner
Great and beautiful
Phillip Jones
Very great banking experience ever.
Very great banking experience ever.
Mark Allen
I was looking for a HELOC
I was looking for a HELOC, but was pushed toward other options that likely had higher commissions. I eventually went with a HELOC from another vendor.
Joanne Meyer
I don't know why
I don't know why
Robert Gillespie
Hello how are you doing
Hello how are you doing
Rollie Beebe
Idk it's new to me
Idk it's new to me
Maureen
Andrew Noonan
Andrew Noonan, our agent from Redfin was so kind, patient and knowledgeable about explaining all the details of our loan with Redfin to us that he made the process flow easily for us. He is amazing and he even worked through the weekends and holiday to make the loan with Redfin happen quickly for us.
Lee Dat Bitxh
Great.....
Great.....
Shanna
Positive Experience
Refinance process was simple and fast!
Daniel J. Lirette D.J.
I got no info
I got no info
Richard
Damien has been a good communicator and…
Damien has been a good communicator and timely in his responses. The process is relatively painless and so far, so good.
Gary Jenkins
I am doing everything I can to raise my credit score back to where it was December 2023 before my financial hardship.
I just wrote a lengthy review but it seems to be lost. Was all positive.
mary liggins goodrich
The dedication
The dedication, concern, honesty very business - like and caring
Primitivo Guajardo Jr.
Nothing to say
Nothing to say
Terry Cody
Very timely
Very timely, professional
customer
Quick
Quick, easy and great closing!!
Roy Brown
They make the loan process so easy !
They make the loan process so easy !
Wanda Garofalo
all went smoothly
all went smoothly
CURTIS
AJ is definitely an asset to you
AJ is definitely an asset to you. He is helpful, professional, thoughtful and genuinely interested in helping his clients. We’ve had other very positive experiences with Quicken and always recommend to our friends and family.
Paul
Closed ahead of schedule.
Closed ahead of schedule.
Randall Robison
I dealt with Ms Teesha Jones
I dealt with Ms Teesha Jones. She was very knowledgeable and helpful with the paperwork to be filled out. Although I did get flushed rated during the process, she helped me regain my composure. I hope I didn't upset her. Ms Jones, I do hope you will forgive me
Penny
The person I worked with (Jeff) was…
The person I worked with (Jeff) was very helpful and explained everything so I could understand it.
customer
Refinance
Been with Rocket mortgage for many years. I’ve beenI very pleased with them in the past. So I used them when it was time to refinance. They’ve been very helpful and made it easy process.
BRANDI BRILLA
Everything was easy and communication…
Everything was easy and communication was perfect. Start to finish took less than two weeks for our cash out refinance.
Renee Holme
Gordon was efficient
Gordon was efficient, knowledgeable and friendly.
Audrey
Very easy process
Very easy process. Quick answers and service. People very personable.
Charles Duggan
Super customer service and Understood my needs
Eddy Harvey was very knowledge worthy in the services of the company. He was kind, and a no-pressure Loan Servicing manager. Should I need anything in the future, I will contact him. He is the first loan manager that understood my situation and actually listened to my needs instead of just making the numbers! Bravo!
Stephanie
The process was easy and smooth
The process was very easy, straightforward and smooth. Everything was completed electronic on your own timing.
Douglas
Very professional
Very professional
Ruben
They were vert patient in helping me…
They were vert patient in helping me make the right decision on my loan. They helped me pick the loan I could afford, overall very happy.
Stephen Sarna
I have been with rocket/quicken loans…
I have been with rocket/quicken loans for a considerably long time. From day one, the experience has exceeded any of my expectations. I feel that I am in good hands, and I feel that your corporate culture is actually a caring one when it comes to its customers. This is a rarity in today's age of cold financial institutions. I will always be loyal to this company and I will always recommend them highly to anyone including family, friends, and loved ones. I may not be the wealthiest of clients, but I can assure you that I am most certainly the most loyal. Keep up the great work and don't change!
Greta
Very pleasant experience
Very pleasant experience
David
I spoke with Don Grabow and he made…
I spoke with Don Grabow and he made things easy to get started with the process as well as follow up. So far the experience has been great.
customer
Very easy process
Very easy process
David
Looking for a little got alot
Looking for a little got alot
STEPHEN
Ease of Closing
Notary was on time, personable, knowledgable, and swift
David
great service
great service
GLENNIS A WALTER
The process star out smooth the end was…
The process star out smooth the end was terrible, it took almost 3 weeks to verified my employment not acceptable
Thomas
Super fast and easy process
Super fast and easy process, the website was easy to use
Ryan
Expect to get a lot of calls from many people
Unfortunately they give your number out to so many lenders so you get blown up by people all day for weeks.
Ray
Mina Hanna was very experienced in very…
Mina Hanna was very experienced in very professional knew what he was doing and it was a pleasure to work with him and also thought the experience was very smooth
Donna
Easy to use and get a loan
Easy to use and get a loan. Good interest rate. Quick.
PAULA TYREE
Quick service
The easiness
Katherine
Rocket Mortgage was very upfront about…
Rocket Mortgage was very upfront about everything that was going on, gave me several options, and gave me the complete story for the loan.
Cecil Veley Sr.
Ever one is very friendly and and will walk you through everything
Every one is very friendly and will walk you through ever step by step
TC
Took a lot longer than was told
Took a lot longer than was told. Also kept asking for the same documents several times.
IVINS IVINS
Hopeful and appreciate ed
Hopeful and appreciate ed
Gene Waite
A great job great company takes care…
A great job great company takes care of customer I would tell everyone about this is a Great company
Victor M Cartagena Jr
I felt like the process took way too…
I felt like the process took way too long for the type of loan that was being processed. We had to make payments to avoid late fees. The delay caused our payoffs to be incorrect.
Mark Heinemann
Easy
Easy, simple, quick.
Paul
Loan still in progress please send…
Loan still in progress please send after complete.
Brenda
The loan process was fairly easy and…
The loan process was fairly easy and didn't take very long to get approved.
Syed Raza
My experience is ok, but process to slow
My experience is ok, but your prossces is to slow.
Garth
Great Experience
My Client Care Specialist has done a great job in putting this loan together for me.
Jeff
Professional
Professional, quick and easy
Yvonne
Twas fast and easy after I realized
Twas fast and easy after I realized Everything was automatic...no interactions verbally....but professional
BANNON LUNDY
Dedication of team members.
Dedication of team members.
jimmy adams
Quick response with pleasant attitude.
Quick response with pleasant attitude.
Sandra Vincent
They are great and they have a good…
They are great and they have a good deal with them and they know how to treat people.
Keshundra Green
Doing well by offering I think that the…
Doing well by offering I think that the plan is nice to receive a loan I realli needed a loan
Eric Whitaker
First time to use quicken loans
First time to use quicken loans
Janet Reagan
I have been with Quicken for at least13 years …
I have been with Quicken for at least 13 years and like to company very much.
Michael McDonnell
Adding loan relief to large amounts
Adding loan relief to large amounts In responce to Home value ie loan of Valuable 1M to 4M
Juan Crespo
Looking for $5000.00to pay of some…
Looking for $5000.00to pay of some emergency bills. Expecting a large settlement from a car accident. Should be here in a few weeks. Will be able to pay off real soon
kim donahue
I like the speed in which I was…
I like the speed in which I was contacted back, but I am not real happy with the underwriting department. They have had me doing more paperwork submission on my pension that my deceased husband left me. I was able to borrow 4 times the amount that I am borrowing from Rocket Mortgage on my house that I purchased without the extra verification that Rocket Mortgage has insisted on.
Mike
Professional and helpful.
Professional and helpful.
Robert
Very helpful.
Prompt response and good follow up. Helped me with the questions in a timely message thanks.
Catherine
The person who handled my loan request…
The person who handled my loan request was great. He listened to what I had in mind and then did the work to make it happen. I was not overrun with paperwork which was a pleasant experience. I can see why he is a highly praised agent.
Lewis
Ryan Jackson was helpful through the…
Ryan Jackson was helpful through the whole process. Made our experience Great. Thanks Ryan!
Raymond
Very knowledgeable people and great to…
Very knowledgeable people and great to work with. Rudy made the process very easy and quick.
David C Hjalmquist
The people I dealt with were great!
The people I dealt with were great!
Paul
Jesse my loan officer was amazing
Jesse my loan officer was amazing. He walked me through everything and explained how it all works. Great service
Jeffrey West
Everything is good
Well I don't know I havnt seen % rate yet
Roberta
I have had a long standing relationship…
I have had a long standing relationship with the Rocket/Quicken companies. I appreciate their professionalism and interest in their clients. They have always gone the extra mile for me and I am forever grateful.
Ted
Very friendly
Very friendly, Respectful and knowledgeable Not pushy!!
Jeffrey
Treated me great!
Treated me great!
David A. Owen
I have a mortgage with you on another home
I have a mortgage with you on another property
Kim
Ease and simplicity
The process was very easy and simple.
Marilyn
Quick and loans quick and reliable
I have Work with this group before and it’s always fast reliable and trustworthy
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