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Quicken Loans Review

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Reviews 20060

Lisa

2024-11-05

The people were very helpful.

The people were very helpful. They answered all. My questions.

customer

2024-11-04

Too easy

Process is easy and very convenient and

Steven

2024-11-03

Received a lot of choices for lenders…

Received a lot of choices for lenders and found the one with the best rate going.

Fred

2024-11-03

It was very easy to understand the…

It was very easy to understand the process, they were very helpful and patient.

Erin

2024-11-02

Quicken makes refinancing the easiest…

Quicken makes refinancing the easiest process! I highly recommend them!

Don Overpeck

2024-11-02

Refinance

They made a mistake regarding bills to pay off. Luckily, I found it before it was too late. Other than that, it all went well.

Dean

2024-11-02

You feel like the employees are your personal banker.

The people at Quicken are all so dedicated to their tasks. The attitude and service of everyone is commendable, the loan process was smooth and compitent from start to finish. I would recomment Quicken.

Terrence

2024-11-01

My loan is not approved yet

My loan is not approved yet, but the application process was fast, if you have your xxxx together.

Eddie

2024-11-01

review

Y’all were easy to work with.

Doug Taylor

2024-11-01

Great mortgage company

We have worked with Quicken/Rocket on two different occasions and have been very pleased with their service both times. We would definitely recommend them!

Billy Harris

2024-10-30

I was a bit hesitant

I was a bit hesitant, but it’s wonderful.

Kenneth Roof

2024-10-30

Question Everything

1. Uploads I know I sent were not received, doubling the work I have to do. 2. I was asked to prove I did not have a loan... think about it! First year lawyers will tell you that a negative can't be proven! 3. The previous request was then removed without any indication... I just love wasting my time!

Bruce Weibel

2024-10-29

Knowledgeable people

Knowledgeable people

Omar Clavijo Abril

2024-10-25

What are you looking to do?

What are you looking to do? What are you looking to do? Access cash to pay down debtsAccess cash for an immediate needBuy a homeOther Back Access cash to pay down debtsAccess cash for an immediate needBuy a homeOther Back

Cathy

2024-10-25

They have helped me through every rough…

They have helped me through every rough spot. I completely trust them. I thought I needed to remortgage and they say nay if it’s not in my best interest. So you can see why I trust them. If I have questions they are always there to help me.

Brian Anderson

2024-10-24

Still some functionality that does not work well

Very difficult to link transactions to existing bills, some work fine others don't work at all .. If you have a financial company as your primary bank, it only updates every other day which makes it hard to determine your balances . Also, I basically look at it on Friday and not again until Tuesday and if there is a long weekend even longer as not much updates. It needs to be more efficient at updating accounts regularly . If I have to always go into my financial accounts to determine balances and transactions it defeats the purpose of Simplifi

Patricia Amarante

2024-10-24

Online The world to us truly

Online! down arrow My husband and I are in a tight spot if we’re able to pay off are home we can down size and be able to retire we’re 77 and 71 are troubles will be behind us so I’m very excited to here about this. I will tell my husband in the morning he’s still working at this age to keep our home .And to pay off all our bills if would mean the world to us.I pray it all works out.Sincerely Patricia Amarante

Todd Ahrens

2024-10-23

Great Team!

Our refinance process has been seamless and easy.

Joan Kirkland

2024-10-22

Wont accept my stupid address to get…

Wont accept my stupid address to get further

Courtney Nicholson

2024-10-22

Friendly

Friendly, informative, coherent, and factual...no hidden surprises...

Consumer

2024-10-22

Fast and easy

Fast and easy

Carrie

2024-10-22

I was a bit hesitant at first

I was a bit hesitant at first, but Sammy made my application process a snap! I was able to do electronic signatures and upload all of the needed files. Very efficient and friendly service.

Kristine Stylos

2024-10-21

My Agents name is Matt and he has done…

My Agents name is Matt and he has done every thing to help me since I do not have a computer. It is an absolutely pleasure dealing with him he is such an asset to your company. I would certainly recommend him to all my friends.

Bobbie

2024-10-20

your attitude will make or break a loan

its ok a little less talk this time

David

2024-10-18

Easy and personable to work with.

Easy and personable to work with.

Pauline

2024-10-18

Joseph was great

Joseph was great. He had so much patience especially when I was looking for the paperwork that he requested. Banks would not help me, but Joseph calmed me down. Thanks Joseph.

John Workentine

2024-10-18

quick and easy

quick and easy

Carrie

2024-10-18

Diana has made this process very easy!

Diana has made this process very easy!

Troy

2024-10-17

Fast

Fas easy to do

GLENN/TYRONE LLOYD

2024-10-17

Very Helpful and Professional

The agent I spoke with was very helpful and professional. I appreciated the patient manner in which she helped me address my concerns and her suggestions around what my options were. Great experience and thank you.

George Carlisle

2024-10-16

Easiest mortgage process we ever experienced.

All of the contact that I’ve dealt with so far throughout this process has been very helpful and kept us well informed about the process. That means a lot to us as this kind of thing is really a big deal us and it helps when your able to have knowledgeable people working with you.

Louie

2024-10-16

Great experience,very friendly and help…

Great experience,very friendly and help and can feel a sense of comfort,knowing that you are in good hands

Donna DeSantis

2024-10-16

My contact person was knowledgeable and…

My contact person was knowledgeable and was able to make the process easy for us.

CJ

2024-10-16

Great customer service and a quick and…

Great customer service and a quick and easy process

joy

2024-10-12

excellent service

roberto was great helping me

Rebecca

2024-10-12

Your Banker

Your Banker - Tiffany Barcham

Harold R Gillespie

2024-10-12

Quick responses

Working with Ashley Amster made the process go much smoother. She went through the required items step by step and was very patient.

Robert

2024-10-11

Pleasantly surprised

It started with just a quick online search but after talking to a representative and having a very professional and understanding conversation about the situation things progressed easily into an actual commitment. The help throughout was and is exceptional.

DrHodez

2024-10-11

Matt Kohl is Top Notch

Matt Kohl is the reason we made our final decision to work with Rocket Mortgage. He is knowledgeable, quick to respond and because his level customer service is awesome it made our decision to to work with an on-line mortgage company much easier.

Marijo

2024-10-11

They are very polite and very helpful

They are very polite and very helpful

Scott

2024-10-10

Happy with this service

Lending representative Trevecia and Jessica have done a great job

Marsha Anderson

2024-10-07

They have not helped me with anything…

They have not helped me with anything they turned me down on a loan

Bob

2024-10-05

Your representativeSebastian Rivera

Your representative, Sebastian Rivera, was great; very efficient, knowledgeable and responsive. He was on top of everything in a timely manner.

Larry Fillingham

2024-10-01

The people involved where friendly and…

The people involved where friendly and helpful. They all answered questions when I needed more information.

Lori

2024-09-28

Team was very supportive through the…

Team was very supportive through the application process

Rose

2024-09-28

My banker tAlan was very knowledgeable…

My banker tAlan was very knowledgeable and a good communicator. He was thorough and patient. He always kept me in the loop.

Scott Maurer

2024-09-27

Fishing Expedition Marketing

Their contact to me said they have a "We've tailored a refinance option SPECIFICALLY with you (me) in mind." When in reality it is just a fishing expedition looking for me to fill out a questionnaire for a new mortgage loan.

Patrick Rowe

2024-09-27

Representative was very knowledgeable

Representative was very knowledgeable, professional and helpful. He explained everything in detail and took care of most of the paperwork. I felt secure that this was being handled well.

Miles Family

2024-09-26

Our experience with Rocket Mortgage has…

Our experience with Rocket Mortgage has been an awesome. We received great customer service from Josh Howard. Josh was patient, knowledgeable, helpful, answered our questions. We were unable to access your system for a few days while on vacation, and Josh reached out to us once the system was back up. Once we obtained access the system was easy to navigate. This has been the easiest mortgage process we have had. Thank you Josh and Rocket Mortgage. Best regards.

Alice Saunders

2024-09-24

I was pleased with the way I was treated

I was pleased with the way I was treated

Darrien

2024-09-20

Very straightforward and easy

Very straightforward and easy

Tamra Sherman

2024-09-19

Nice and helpful

The people were really nice and helpful

G. H.

2024-09-15

Very Professional

Very Professional. Very Easy to Speak With

Eric Lindblade, Jr.

2024-09-14

Leah is a pleasure to work with

Leah is a pleasure to work with. The underwriters ask some irrelevant questions, such as wanting details on my flood insurance, when I am not required to have flood insurance, and my home insurance had already been found to be adequate. When I rejected the first loan percentage, Quicken came back with a lower figure, so don’t be afraid to negotiate.

Cathy Gibbs

2024-09-13

Very fast process

Very fast process

David

2024-09-13

It was easy and Zak adams was great

It was easy and Zak adams was great

Stephen Harrell

2024-09-13

Quick and easy!!

Quick and easy!!

Jeremy

2024-09-11

Very good at meeting you where you are at in your understanding of the loan process

We were helped by Saint Kim. He was very attentive, listened to our concerns and questions without over explaining. He allowed us time to come up with questions leave us the feeling of control in the process and he was simply our guide. Customer centric attitude providing options that made sense and to the point.

Bindhu

2024-09-07

Fast,courteous and knowledgeable.

Fast,courteous and knowledgeable.

Audra

2024-09-07

I helped my Mom do a re-fi with Quicken…

I helped my Mom do a re-fi with Quicken Loans a year or so ago. It was the easiest re-fi I’d ever seen, upload documents and done. When I decided to buy a house I immediately went online to Quicken loans for a mortgage. The process was quick & easy, all of the people knowledgeable and super nice (thanks Nikki!!). I recommend Quicken Loans Rocket Mortgage to everyone!!

Laura

2024-09-05

Refi

Staff, interest rate, previous experience working with quickens and rocket

Krystal Gross

2024-09-04

Everytime I answer the questions asked…

Everytime I answer the questions asked when applying I get turned down

Cathy B

2024-09-02

Great customer service!!

Great customer service!!

brandon brooks

2024-08-31

Quick and easy. Loan rep was wonderful

Everything was easy and upfront no hidden fees

Nancy Price

2024-08-31

My house was 6/1969

My house was bought in - 1969. I have live here by my self for60 years. I need this money to pay to fix up my home. I am a widow and my husband passed away in 2017. I have t ied to fix it but cannot afford to. That is why l applied. Thank you, Nancy Price

glen w graham

2024-08-29

fast

fast, friendly, informative, clear and efficient

Evelyn L Brown

2024-08-29

Staff was easy to work with and very…

Staff was easy to work with and very helpful in helping me to navigate through the online deigning

Rob

2024-08-26

Fast funding and easy process

Fast funding and easy processing. Will definitely use again after this loan is paid off.

Randall

2024-08-24

Simple and easy

Simple and easy, the people are great.

Mark

2024-08-24

Easy review of important items that are…

Easy review of important items that are relevant to refinance

Otelia

2024-08-23

Easy access online application

Easy access online application - customer service is excellent - talk to real people - all questions answered asap - willing to give best offer allotted -

Brian

2024-08-23

The sales rep did not disclose all…

The sales rep did not disclose all aspects of the loan. He acted like I was stupid. I had to tell him several times not to insult my intelligence and I had to ask him like 5 questions because he wasn't transparent.

Lisa

2024-08-18

Quick and easy

The process was quick and easy!

Lee

2024-08-16

Referred to Quicken by lifelong friend

My childhood friend worked with Quicken Loans a couple of times and has been very enthusiastic to recommend you to all including me. Prior to contacting your company, we contacted our current mortgage company about refinancing our house with cash out. Not only were the cost and rates much higher, but we were lied to about "legalities" in our state by the agent. My husband is a veteran. Quicken referred us to Devin at Rocket Mortgage. We could not be more satisfied than we are with our experience so far.

michelle staley

2024-08-14

Great customer service

The gentleman that helped us along the loan application process was super helpful & made everything feel not as stressful. He was a pleasure to work with & made the overall experience great!

BEVERLY MARTIN

2024-08-14

Lower rate

They promised to contact me when the rates dropped and they did. I’m so happy

Bill

2024-08-14

Dan was awesome!

Dan was awesome!! Answered all my questions and helped put me in the right direction for what was best for my situation. He is A+

Brent Burnside

2024-08-13

Very efficient

Very efficient , detail oriented allowed smooth processing

Evana

2024-08-10

Professional

Professionals, less documentation and prioritizing their client

Rene

2024-08-09

To this point the process has been…

To this point the process has been smooth - We are still a week or two from knowing if we are approved

Curtis

2024-08-08

McLeod

GOOH SERVICE

Michael

2024-08-08

It was so easy

It was so easy. They walk you thru the entire application step by step.

Vincent

2024-08-08

Attention paid the detail and the…

Attention paid the detail and the common courtesy that they had amazing people a true asset to your company

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