Quicken Loans Review
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Reviews 20287 
Jodie Smith
Just needed to hurry thru it and it did
Just needed to hurry thru it and it did
Aarom Adams
Great much better
Great much better
Jean Morse
Taha Zgheib appeared quite Knowledgeable
Taha Zgheib appeared quite knowledgeable and worked quickly to proceed on my Home Equity Loan. He also explained items that required more detail.
Vida Rodrigues
Was very frustrated in the fact that I…
Was very frustrated in the fact that I do not have a mortgage, and was not able to proceed past the question of what is your mortgage interest rate. I do not have a mortgage on my house anymore, so there is no interest rate. So that was very frustrating for me.
Alexzandre Mayes
Good morning how are you doing
Good morning how are you doing
kelly shayes
It was easy and straight forward
It was easy and straight forward
Maria Thelma
Very friendly staff
Very friendly staff, clear and simple application process and frequent updates.
Eva Harville
Helpful looking to get money to help me…
Helpful looking to get money to help me pay all my bills and buy groceries and get a car
Angela
Professional
Professional, Timely Preparation and Closing. Using a digital platform was easy. Updates to the process were timely. Everything went smoothly.
customer
Jacob's professional
Jacob's professional, knowledgeable and friendly way of handling customers
Omar Iglesias
Nice , helpful and friendly
The people attended to My is very good and honestly thanks for your service.
John McLaughlin
Some questions don't have the right…
Some questions don't have the right answer
William Smith
Everything has gone very well
Everything has gone very well, only down side has been additional fees that were never disclosed until I noticed them on the pending contract.
S. Scott Colbaugh
Good company doing what's good for the…
Good company doing what's good for the consumer first.
Donna M Kamp Atwell
So far so good
So far so good
Elizabeth Maloney
Jordan was helpful and has the…
Jordan was helpful and has the knowledge about the Loan of our interest experience in the loan business a A plus the underwriting Team also helpful in all the experience with Rocket loans very good
Xena Ojeda
Excited to see what they have for me
Excited to see what they have for me
JustAnswer Customer
Low pressure service
Low pressure service. Easy application process. I considered going with Discover. Their application process was more complex and they bombarded me with mailings and texts, phone calls. Quicken was much easier to deal with when i was still undecided about the renovation project.
Yvonne
What made it great was the convenience.
What made it great was the convenience. There wasn't a long wait. This loan was important to me.
Team Jameson
Best of the best
Best of the best. Did not hesitate
Sharon
The Client Care Specialist
The Client Care Specialist, was the best with helping me find and submit information needed. She also had patiences with me when I was ready to say forget when I had to submit other information.
Pearlie McCracken
Haven't use the program yet.
Haven't use the program yet. Ì plan to use it soon.
John Brown
Hardshipt…
Helpful I don't know what you want but I know it would be helpful to me and my family
Kevin Healy
had a ready solution to my financial…
had a ready solution to my financial issue, proposed an excellent loan alternative and got me thru the process very expeditiously.
David
Great customer service and quick and…
Great customer service and quick and easy process.
Judith
Awesome staff
Respectful, knowledgeable, and kind!
Debby Withawhy
It was easy with drop down question…
It was easy with drop down question añswers
Allan Teter
I own my home completely 0 mortgage
I own my home completely 0 mortgage. I want to upgrade electrical panel and wiring to code. Also some remodel to boost home value.
Cecelia White
DON'T KNOW YET
DON'T KNOW YET
Matt Vanhoose
Easy to navigate
It was very easy to navigate
Donna Brown
Some one told me about this company
Some one told me about this company. I want to remodel my house it needs some work done and lifted some.
Brad Coleman
Not having a mortgagee
Not having a mortgage
Jason lewis
Turned me down but stbsill contact me…
Turned me down but still contact me often
Syam
Easy to contact
This company contacted me first and also gave me many options. The website was smooth and person I talked to was very friendly and helpful.
Leonides
I'm very happy so far.Thanks very much.
I'm very happy so far.Thanks very much.
sapphireswoll Martinez
Real good company that tries to make a…
Real good company that tries to make a affordable thought of giving you a loan without any
John Williams
I trust your company is honest
I trust your company is honest, trustworthy and aim to aid homeowners in need of assistance.
Siresa Bounds
I am a home owner that wants to improve my house
I don't have a dislike l just need the load to fix up my home
customer
Great
Great, professional assistance.
Raymond Burroughs
Good response
I just submitted,so far everything is good.
Jerry Quintana
Helpful
Helpful, understanding, motivated to help an individual
Sam
very helpful during the hole process
very helpful during the hole process
customer
Thanks for everything yall did
So far everything feels right
Jesus Gallegos
Owner
Great and beautiful
Phillip Jones
Very great banking experience ever.
Very great banking experience ever.
Mark Allen
I was looking for a HELOC
I was looking for a HELOC, but was pushed toward other options that likely had higher commissions. I eventually went with a HELOC from another vendor.
Joanne Meyer
I don't know why
I don't know why
Robert Gillespie
Hello how are you doing
Hello how are you doing
Rollie Beebe
Idk it's new to me
Idk it's new to me
Maureen
Andrew Noonan
Andrew Noonan, our agent from Redfin was so kind, patient and knowledgeable about explaining all the details of our loan with Redfin to us that he made the process flow easily for us. He is amazing and he even worked through the weekends and holiday to make the loan with Redfin happen quickly for us.
Lee Dat Bitxh
Great.....
Great.....
Shanna
Positive Experience
Refinance process was simple and fast!
Daniel J. Lirette D.J.
I got no info
I got no info
Richard
Damien has been a good communicator and…
Damien has been a good communicator and timely in his responses. The process is relatively painless and so far, so good.
Gary Jenkins
I am doing everything I can to raise my credit score back to where it was December 2023 before my financial hardship.
I just wrote a lengthy review but it seems to be lost. Was all positive.
mary liggins goodrich
The dedication
The dedication, concern, honesty very business - like and caring
Primitivo Guajardo Jr.
Nothing to say
Nothing to say
Terry Cody
Very timely
Very timely, professional
customer
Quick
Quick, easy and great closing!!
Roy Brown
They make the loan process so easy !
They make the loan process so easy !
Wanda Garofalo
all went smoothly
all went smoothly
CURTIS
AJ is definitely an asset to you
AJ is definitely an asset to you. He is helpful, professional, thoughtful and genuinely interested in helping his clients. We’ve had other very positive experiences with Quicken and always recommend to our friends and family.
Paul
Closed ahead of schedule.
Closed ahead of schedule.
Randall Robison
I dealt with Ms Teesha Jones
I dealt with Ms Teesha Jones. She was very knowledgeable and helpful with the paperwork to be filled out. Although I did get flushed rated during the process, she helped me regain my composure. I hope I didn't upset her. Ms Jones, I do hope you will forgive me
Penny
The person I worked with (Jeff) was…
The person I worked with (Jeff) was very helpful and explained everything so I could understand it.
customer
Refinance
Been with Rocket mortgage for many years. I’ve beenI very pleased with them in the past. So I used them when it was time to refinance. They’ve been very helpful and made it easy process.
BRANDI BRILLA
Everything was easy and communication…
Everything was easy and communication was perfect. Start to finish took less than two weeks for our cash out refinance.
Renee Holme
Gordon was efficient
Gordon was efficient, knowledgeable and friendly.
Audrey
Very easy process
Very easy process. Quick answers and service. People very personable.
Charles Duggan
Super customer service and Understood my needs
Eddy Harvey was very knowledge worthy in the services of the company. He was kind, and a no-pressure Loan Servicing manager. Should I need anything in the future, I will contact him. He is the first loan manager that understood my situation and actually listened to my needs instead of just making the numbers! Bravo!
Stephanie
The process was easy and smooth
The process was very easy, straightforward and smooth. Everything was completed electronic on your own timing.
Douglas
Very professional
Very professional
Ruben
They were vert patient in helping me…
They were vert patient in helping me make the right decision on my loan. They helped me pick the loan I could afford, overall very happy.
Stephen Sarna
I have been with rocket/quicken loans…
I have been with rocket/quicken loans for a considerably long time. From day one, the experience has exceeded any of my expectations. I feel that I am in good hands, and I feel that your corporate culture is actually a caring one when it comes to its customers. This is a rarity in today's age of cold financial institutions. I will always be loyal to this company and I will always recommend them highly to anyone including family, friends, and loved ones. I may not be the wealthiest of clients, but I can assure you that I am most certainly the most loyal. Keep up the great work and don't change!
Greta
Very pleasant experience
Very pleasant experience
David
I spoke with Don Grabow and he made…
I spoke with Don Grabow and he made things easy to get started with the process as well as follow up. So far the experience has been great.
customer
Very easy process
Very easy process
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