Quicken Loans Review
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Reviews 20060The people were very helpful. They answered all. My questions.
Process is easy and very convenient and
Received a lot of choices for lenders and found the one with the best rate going.
It was very easy to understand the process, they were very helpful and patient.
Quicken makes refinancing the easiest process! I highly recommend them!
They made a mistake regarding bills to pay off. Luckily, I found it before it was too late. Other than that, it all went well.
The people at Quicken are all so dedicated to their tasks. The attitude and service of everyone is commendable, the loan process was smooth and compitent from start to finish. I would recomment Quicken.
My loan is not approved yet, but the application process was fast, if you have your xxxx together.
Y’all were easy to work with.
We have worked with Quicken/Rocket on two different occasions and have been very pleased with their service both times. We would definitely recommend them!
I was a bit hesitant, but it’s wonderful.
1. Uploads I know I sent were not received, doubling the work I have to do. 2. I was asked to prove I did not have a loan... think about it! First year lawyers will tell you that a negative can't be proven! 3. The previous request was then removed without any indication... I just love wasting my time!
Knowledgeable people
What are you looking to do? What are you looking to do? Access cash to pay down debtsAccess cash for an immediate needBuy a homeOther Back Access cash to pay down debtsAccess cash for an immediate needBuy a homeOther Back
They have helped me through every rough spot. I completely trust them. I thought I needed to remortgage and they say nay if it’s not in my best interest. So you can see why I trust them. If I have questions they are always there to help me.
Very difficult to link transactions to existing bills, some work fine others don't work at all .. If you have a financial company as your primary bank, it only updates every other day which makes it hard to determine your balances . Also, I basically look at it on Friday and not again until Tuesday and if there is a long weekend even longer as not much updates. It needs to be more efficient at updating accounts regularly . If I have to always go into my financial accounts to determine balances and transactions it defeats the purpose of Simplifi
Online! down arrow My husband and I are in a tight spot if we’re able to pay off are home we can down size and be able to retire we’re 77 and 71 are troubles will be behind us so I’m very excited to here about this. I will tell my husband in the morning he’s still working at this age to keep our home .And to pay off all our bills if would mean the world to us.I pray it all works out.Sincerely Patricia Amarante
Our refinance process has been seamless and easy.
Wont accept my stupid address to get further
Friendly, informative, coherent, and factual...no hidden surprises...
Fast and easy
I was a bit hesitant at first, but Sammy made my application process a snap! I was able to do electronic signatures and upload all of the needed files. Very efficient and friendly service.
My Agents name is Matt and he has done every thing to help me since I do not have a computer. It is an absolutely pleasure dealing with him he is such an asset to your company. I would certainly recommend him to all my friends.
its ok a little less talk this time
Easy and personable to work with.
Joseph was great. He had so much patience especially when I was looking for the paperwork that he requested. Banks would not help me, but Joseph calmed me down. Thanks Joseph.
quick and easy
Diana has made this process very easy!
Fas easy to do
The agent I spoke with was very helpful and professional. I appreciated the patient manner in which she helped me address my concerns and her suggestions around what my options were. Great experience and thank you.
All of the contact that I’ve dealt with so far throughout this process has been very helpful and kept us well informed about the process. That means a lot to us as this kind of thing is really a big deal us and it helps when your able to have knowledgeable people working with you.
Great experience,very friendly and help and can feel a sense of comfort,knowing that you are in good hands
My contact person was knowledgeable and was able to make the process easy for us.
Great customer service and a quick and easy process
roberto was great helping me
Your Banker - Tiffany Barcham
Working with Ashley Amster made the process go much smoother. She went through the required items step by step and was very patient.
It started with just a quick online search but after talking to a representative and having a very professional and understanding conversation about the situation things progressed easily into an actual commitment. The help throughout was and is exceptional.
Matt Kohl is the reason we made our final decision to work with Rocket Mortgage. He is knowledgeable, quick to respond and because his level customer service is awesome it made our decision to to work with an on-line mortgage company much easier.
They are very polite and very helpful
Lending representative Trevecia and Jessica have done a great job
They have not helped me with anything they turned me down on a loan
Your representative, Sebastian Rivera, was great; very efficient, knowledgeable and responsive. He was on top of everything in a timely manner.
The people involved where friendly and helpful. They all answered questions when I needed more information.
Team was very supportive through the application process
My banker tAlan was very knowledgeable and a good communicator. He was thorough and patient. He always kept me in the loop.
Their contact to me said they have a "We've tailored a refinance option SPECIFICALLY with you (me) in mind." When in reality it is just a fishing expedition looking for me to fill out a questionnaire for a new mortgage loan.
Representative was very knowledgeable, professional and helpful. He explained everything in detail and took care of most of the paperwork. I felt secure that this was being handled well.
Our experience with Rocket Mortgage has been an awesome. We received great customer service from Josh Howard. Josh was patient, knowledgeable, helpful, answered our questions. We were unable to access your system for a few days while on vacation, and Josh reached out to us once the system was back up. Once we obtained access the system was easy to navigate. This has been the easiest mortgage process we have had. Thank you Josh and Rocket Mortgage. Best regards.
I was pleased with the way I was treated
Very straightforward and easy
The people were really nice and helpful
Very Professional. Very Easy to Speak With
Leah is a pleasure to work with. The underwriters ask some irrelevant questions, such as wanting details on my flood insurance, when I am not required to have flood insurance, and my home insurance had already been found to be adequate. When I rejected the first loan percentage, Quicken came back with a lower figure, so don’t be afraid to negotiate.
Very fast process
It was easy and Zak adams was great
Quick and easy!!
We were helped by Saint Kim. He was very attentive, listened to our concerns and questions without over explaining. He allowed us time to come up with questions leave us the feeling of control in the process and he was simply our guide. Customer centric attitude providing options that made sense and to the point.
Fast,courteous and knowledgeable.
I helped my Mom do a re-fi with Quicken Loans a year or so ago. It was the easiest re-fi I’d ever seen, upload documents and done. When I decided to buy a house I immediately went online to Quicken loans for a mortgage. The process was quick & easy, all of the people knowledgeable and super nice (thanks Nikki!!). I recommend Quicken Loans Rocket Mortgage to everyone!!
Staff, interest rate, previous experience working with quickens and rocket
Everytime I answer the questions asked when applying I get turned down
Great customer service!!
Everything was easy and upfront no hidden fees
My house was bought in - 1969. I have live here by my self for60 years. I need this money to pay to fix up my home. I am a widow and my husband passed away in 2017. I have t ied to fix it but cannot afford to. That is why l applied. Thank you, Nancy Price
fast, friendly, informative, clear and efficient
Staff was easy to work with and very helpful in helping me to navigate through the online deigning
Fast funding and easy processing. Will definitely use again after this loan is paid off.
Simple and easy, the people are great.
Easy review of important items that are relevant to refinance
Easy access online application - customer service is excellent - talk to real people - all questions answered asap - willing to give best offer allotted -
The sales rep did not disclose all aspects of the loan. He acted like I was stupid. I had to tell him several times not to insult my intelligence and I had to ask him like 5 questions because he wasn't transparent.
The process was quick and easy!
My childhood friend worked with Quicken Loans a couple of times and has been very enthusiastic to recommend you to all including me. Prior to contacting your company, we contacted our current mortgage company about refinancing our house with cash out. Not only were the cost and rates much higher, but we were lied to about "legalities" in our state by the agent. My husband is a veteran. Quicken referred us to Devin at Rocket Mortgage. We could not be more satisfied than we are with our experience so far.
The gentleman that helped us along the loan application process was super helpful & made everything feel not as stressful. He was a pleasure to work with & made the overall experience great!
They promised to contact me when the rates dropped and they did. I’m so happy
Dan was awesome!! Answered all my questions and helped put me in the right direction for what was best for my situation. He is A+
Very efficient , detail oriented allowed smooth processing
Professionals, less documentation and prioritizing their client
To this point the process has been smooth - We are still a week or two from knowing if we are approved
GOOH SERVICE
It was so easy. They walk you thru the entire application step by step.
Attention paid the detail and the common courtesy that they had amazing people a true asset to your company
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