AmeriSave Review
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Outstanding quality service, from the beginning to closing AmeriSave kept me updated all the way through.
I found AmeriSave to be very efficient . They let me know daily how things were proceeding. Everything went as planned without interruption. Highly recommend
The whole process was digital, which made it easy to complete quickly and efficiently.
Everything was handled in a professional and timely manner.
Great job by all, smooth loan process.
March 2026 The process: I applied to make home improvements. The staff is very helpful, friendly and professional. They explained the general loan process. I was able to customize my final loan as far as amount & which minimal bills were paid off. There were some website issues and at times I was uncertain who to contact. If you do not know how to scan send or have pages longer than 8x11” you will have difficulty getting assistance. I can tell you many people are applying & the competition of lenders is plentiful. Overall, very happy with the team & process. Would recommend.
Excellent experience with AmeriSave. The team was professional, responsive, and guided us through every step of the loan process. Everything stayed on track and we closed smoothly. Highly recommend.
It started off not well but the loan officer told me let them work on it and they got it to work Thank you
Great service. Easy and the girls/guy were awesome,too. I'll recommend to anyone.
Overall the experience with Amerisave was great. They do have a few quirky things that was hard to get over, first the $500 payment to get things going felt like fraud, it was very hard to do that, and no other company that I have worked with has done that before. They asked for other documents throughout the process that were not necessary. But I would still recommend this company, and everyone I worked with was extremely nice and very helpful and I would recommend them anytime.
Easy to deal with.
I was very lucky to have Stacy Hyers hold my hand through the whole process. It was a joy from beginning to end. Thanks so much
Everyone was very professional and kept in constant contact with me during the whole process up until the closing. They made the whole process run smooth and very quickly. I highly recommend them.
It ran smoothly
I was afraid to try an online service, but I took a chance to try AmeriSave morg. against some others, and I’m so glad I did because they turned out to be the best for me. The processor (Sara Huzer) was awesome she made me feel relaxed all the way through the end and the notary as well. Thank you AmeriSave morg.
Constant communication is so important, this was for me the biggest deciding factor. I was speaking with 5 different places to start, quickly narrowed to two. Both offered mostly the same thing, it was feeling like I could reach out anytime and get a response
They were amazing to work with and always kept me informed.
My experience with Amerisave was good. They were patience in my dealings with getting the home refinanced. I appreciate them whole heartedly.
Wonderful service! Clear and considerate explanation on each step of the process from our agent William Myles.
This company walked us through the process and made it as simple as possible! Provided needed computer help so we could get things completed in a timely fashion! Thank you!
Very patient answering questions and dealing with an elderly non tech savvy people. Even sent information re: offer to my son who is helping us make better financial decisions. Very polite, nice people to work with.
Great service and excellent communication from start to finish. Everyone was happy to answer any questions in plain English.
People were nice and very efficient. Closing was manual, (not online) which i did not like. Closer was confused, rambled touch for me. Was in a hurry to get to another appointment
Good customer service and nice people who help me David Guril and nik
My overall experience was professional, polite and caring. Questions were answer and explained to me fully so that I could understand.
Everything went well but I was not happy with communication. I has to make several call and emails to get answers. Communicating needs improvement
The service was very good up until the final closing. The closing company was not customer friendly. There service rep that showed up to our house to sign the paper work was fantastic. We had zero abulity to communicate between us and the closing and the AmeriSave team. No way to get questions answerd.
Great customer service,
Fast and efficient
AmeriSave made my mortgage refinance so easy to deal with. There team was very professional and stated in contact throughout the entire process. I think I was most impressed by their online portal and how easy it made the process!
Richard and Cicely were great. They walked me through the process, held my hand when needed and pushed me to file paperwork when needed. They were usually available when I called but if not they got back to me in a timely manner.
Very helpful
Excellent and personable processor!
I disliked it took longer because paperwork was messed up and I wasn't compensated for that in any way. People where really helpful.
Constant update with precise communication!
I explained to Clint what I needed and he provided options for what I was looking for. Answered all of my questions and was professional, courteous, and friendly. I would definitely recommend this business if you are looking to tap into your home equity.
The greatest challenge faced was getting the request correct for business tax return transcripts. The nicest thing was having a very responsive team to keep the process moving quickly.
I highly recommend Amerisave for your mortgage refinance, home equity loan or line of credit needs! I had the Dream Team in Tammy Reid, Mick Latham, and Jesus Lopez!!! They all went that extra mile to ensure that I was getting the best experience and service possible. I could tell from the start that they really cared about my financial health and situation and worked hard to help me choose the best option to meet my needs. They kept me informed every step of the way, and Amerisave's secure portal is so user friendly and streamlines the entire process, making you feel confident that your information is protected. I can't thank them and Amerisave enough for helping to put my family and me on the path to financial freedom!
Good services. And quick
Those who worked with me were knowledgeable and eased any concerns I had. Michael and Yvette were very personable and always prompt when returning calls. Excellent and quick easy process.
Very professional and helpful. Continued communication.
Great experience solid company.
Heidi and Daphne were very nice and helpful
Made it easy and very professional.
I have my mortgage with AmeriSave and never had any difficulty. If I run into any situation, I never hesitate to give them a call.
The application process was as pain free as this can be. The company kept me well informed throughout the process, so there was no surprises and also no wondering what was happening. Tyler Hicks, the loan officer that helped me with my loan was a shining star of this entire process, and is an asset to the company that deserves to be awarded for his hard work. I had issues with 2020 Title Service, and without Tyler's help, not only would I have been more stressed, but I also would have canceled the entire deal. Tyler's knowledge of the process as well as his patience with a very upset me, saved the day.
Audrey and Paige were excellent. Paige walked us through the process, fielded our questions with a professional and accurate accounting of what was happening every step of the way. It was a very easy process from start to finish.
Great company and Eric was awesome!
The process was quick and smooth. The representatives were professional and helpful. Overall good experience
Everyone has been very helpful, informative, and courteous. I couldn’t be happier.
Jasmine and Adam both worked very hard for us, and helped us to get a greatvdeal on our refinance. Highly recommend this company.
Everyone I worked with was great and very helpful. When I was stumped I always had Kristen and Sharon to turn to. I would recommend AmeriSave to anyone.
Explanations were clear and concise. Everything was completed in a timely way without stress or confusion.
Everything was done in the comfort of my home. With my disabilities, this was easy and helpful during a time of need.
Jose was great during the loan process. Explained everything thoroughly and made it a smooth process.
Overall experience was very satisfied. Matthew Carter was the loan officer that I dealt with and he was very knowledgable of the process and helpful.
The loan officers and processor were amazing. I'd like a few tweeks in the process, but all went as planned.
Customer service was outstanding. Cali Thompson and Daniel Stevens was great. They talk me through and was with me all along. They made me feel comfortable. I had my doubts but they were great. Will recccomebd to any one. I owe them all the compliments. They return all my calls and was always polite.
Great customer service and responsiveness to questions. Extremely helpful and professional
I very much appreciated Margaret Erickson, the mortgage loan officer for making the process easy, assisting me to get all the things I needed and I was given more than I had hoped to receive which was a wonderful suprise. Elizabeth McKenna was my loan processor and guided me every step of the way with any questions and concerns, she responded in a quick manner. I was very happy I chose AmeriSave and was able to refinance the house post divorce.
They were informative and kept me informed every step of the way until the loan was closed.
The service providers were courteous and helpful. The loan process was quick and felt comfortable…. Until the very End. After 3-day Close waiting period, nothing happened. We didn’t know when OR how we would receive Funds. Lack of Information & Communication on this Step is critical and AmeriSave failed.
Yall worked great with me
Very helpful and patient
It was the service of your representatives.
Everything went very well, excellent personal! The hold on my check is causing me distress!!!
I found my primary contact, Princess Bennett, very easy to work with. I didn't have much direct contact with anyone else. I liked having pretty much a single point of contact. That made whole process was easy.
Excellent communication, each step explained.Andre and Gabe both have excellent attitudes. Gabe , in particular, is an excellent communicator and talked me through the process.with clear precise language.
The staff members that assisted me were really kind and helpful!
Everyone I spoke with was very professional, friendly and easy to get in touch with
Everyone was very helpful and professional.
They're kind and friendly. They didn't make me feel like they were to busy to talk to me. They kept me updated though out each process. I would definitely recommend them to others.
It was a long process, but my agent was really really good and she took time explaining things and what she needed from me and if I could get it an ample time, but the process is long, but I mean overall good
Good people
the people that took care of us were great from the first to the last.very patient with me answer my questions.you need a loan there the one to go to.
Always polite and professional with exceptional customer skills as well very knowledgeable and helpful during each step of getting me approved. Thanks and keep up the good work.
The team was very responsive and walked me through the entire process. Couldn’t have asked for a better experience
The process was okay the appraisal fee kinda high. Both Loan Officer was efficient & helpful thank you kindly.
Thank so much for a very timely and great experience.
It was quick and easy. Kimberly was super helpful when it came to the questions I had and they pretty much did everything for me, just had to provide the documents.
My experience was ok. Things kind of drug out a long time dude to miscommunication and or no communication. I still got the loan it just took a couple 3 months to get it done.
The process was fast very surprise to close so soon after filing
Was not great, I was getting ads for 2.5 to 7.5 % and the proposed rate was 9.5%!! Need to get your act together!!!
The customer service was great. From Andres, Lisa and Julia. every step was great and I appreciate all of them. we ended up closing our loan and getting our payout in just under 2 weeks. great experience. I'll come back again if i ever need another Heloc.
Loved working with Amerisave. Everyone who helped us was friendly and was very quick to respond with all questions. Highly recommend.
Amiee and Andrea were very professional, and did everything in a timely manner
Throughout the mortgage application process, my loan officer, Roxanna, and loan processor, Michelle, provided outstanding service. Their expertise was evident at every stage, ensuring that I felt well-informed and confident in the decisions I was making. Both Roxanna and Michelle demonstrated a high level of professionalism and courtesy, making the experience smooth and pleasant. Their knowledge of the mortgage process was invaluable and contributed greatly to a positive outcome.
They made it a very easy painless process.
Wonderful experience with Misty !!!!!!
Curtis Lewman was very professional in all aspects of our file. He is extremely knowledgeable in all aspects of securing a mortgage and made this transaction possible. He went out of his way many times to secure this loan.
Loan process was quick and efficient. Ronel Correia was extremely helpful and answered all our questions. He was very knowledgeable of options and explained all options to us. His boss was always helpful in getting our loan processed in a quick timeline. Thank you Amerisave for assisting us in our HELOC and hiring great people.
Awesome Team was spot on Thanks
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