AmeriSave Review
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Reviews 17954 
Lance Heath
Had a great experience dealing with…
Had a great experience dealing with Amerisave!
Mr Pete
The initial call and processor were…
The initial call and processor were nothing but EXCELLENT!! I would highly recommend this company. My only issue is I put in for direct deposit and I was sent a check so I’m still waiting for it to clear but aside from that, 5 stars!
Susan Purtteman
Kept us informed and answered all our…
Kept us informed and answered all our questions. Guided us through the online application and instructions. Very professional and Brooke Laseter was amazing so patient and she just got the job done great
Scott Nugent
Quick turn around and easy to use app
Quick turn around and easy to use app
Randy Arft
Thank you quick and easy
Thank you quick and easy
Shaun
Very smooth and quick process.
Very smooth and quick process.
Douglas Leopard
Time it took to close,
Time it took to close,
David Pilossof
Michelle Rahal and Miss Mason were very…
Michelle Rahal and Miss Mason were very helpful in getting me my mortgage in an efficient and precise way .
Felix
Great experience
Great experience. Ploy Baker, and Michelle were great. Answered all my questions and were there to help throughout the entire process. Highly recommend
Robert Mcnichols
The willingness to help
Willingness to help
William Barger
Your team was very helpful and patient…
Your team was very helpful and patient with me and answered all my questions and concerns your appraiser was great and very friendly and the notary lady that came to my home was very friendly and knowledgeable and very helpful thank you
Mary Singleton
Very professional and so easy to do…
Very professional and so easy to do everything online.
Pleased Customer
The ease of applying and the process of…
The ease of applying and the process of closing was as simple as could be . The loan experts were extremely helpful in finding what was best for my situation. I would recommend to others .
David Morton
Efficient Loan Process
Friendly, attentive, worked with me understood my issues and desires. Provided valuable financial advice. Very thorough and constant follow up nearly daily to keep process on track. Closed loan in 10 days with no hassles or errors
Charles
Heloc
Representatives that we worked with were all very professional, helpful and courteous. Things were done in a very timely fashion
Walter Lukas
Top shelf operation
Very professional, courteous ,and quick process.
Brian Monroe
own your mistakes
There seemed to be a whole lot of pass the buck.. my primary loan officer (Troy) took very little responsibility for oversite. Maria was attentive. I was informed that we would have a 3 year draw period but after closing and original heloc payoff along with a check for another payout there was a deposit of 60k in my checking account.. so much for a 3 year draw.
Diane Cawthorne
At the beginning it was a little…
At the beginning it was a little intimidating for in preference to using my laptop...but thanks to Shannon Green she got me through. She deserves a raise.
Rhonda Lyons
Appreciate the constant follow-up and…
Appreciate the constant follow-up and information provided. Adam Wilcox and Ebony were extremely professional and guided me through the entire process. Ebony's demeanor helped me make the decision to move forward.
Carole Toney
My refinance was done with Corrine.She did an excellentjob helping throughput the whole process and kind if complicated. She did a lot of explaining everything that had to be done. She went above
My refinance was done with Corrine. She did an excellent job with my refinance. This refinance took a lot o
Craig C
Miss Harden was an absolute pleasure to…
Miss Harden was an absolute pleasure to deal with. She had answers to all my questions and made the process.I'm pretty much stress free.
William OBrien
very through with explaining plans and…
very through with explaining plans and terms. Clear concise instructions to bring this transaction to a successful result. Very polite and professional. I would highly recommend this service.
Gregory Cromer
Great service
Great service, answered my every question when ever I had one. Adam was always there and helped out perfectly.
Vincent Pate
Great Customer Service
I worked with Morris and Bria n. They were always pleasant and very helpful. Always made me feel at ease during the process.
Jacqueline Choate
Amerisave made everything easy and fast.
Amerisave made everything easy and fast.
Omar Algamali
Best processor
Processor leandra was the best
Albert Demuth Jr. P. E.
An agent kept us informed almost every…
An agent kept us informed almost every day of the loan progress of how it was moving forward.
Michael Wood
Way too much…
I thought you asked for way too much personal information.
Michael D.
Fast and easy
Fast and easy. Good communication.
Alberto Hernandez
This company reached out vety quickly…
This company reached out vety quickly and had a very professional person call me by the name of joel he asidted me till the end was ver skilled at his job mad it very easily for me the presses only took about 2 weeks also Mr west was very helpful as well
Patty Baker McElroy
Very fast and attentive
Very fast and attentive
Murray Isch
Great people, very helpful and they made the process very easy.
I found it was very easy to do business with AmeriSave. And more so, you worked with the dollar amount and terms I was looking for.
Celestine J
Refinancing Review
Numerous emails keeping me informed Extremely friendly and helpful agents Stress free!
Randolph Winchester
Most convenient mortgage
Everything was done on line except closing they came to my house to close the loan.
Marcy Maynard Maynard
Would highly recommend
Very helpful, knowledgeable, understanding, friendly & great to work with. Would highly revommend this company
Cheryl Williams
Amerisave employees worked hard to make…
Amerisave employees worked hard to make my loan happen!
Paul Konrath
Jaded
Robert, and especially Keith did a great job getting our loan pushed through. Everything was great until that point. We got several checks from them to pay off other loans and credit cards. Although they had ALL the information to send the checks to the institutions themselves, they, instead, sent me the checks with the institution named as the payee but NO account information. I had to spend another half a day and $35, calling the institution, printing out account information, and registered mailing all those checks out. That could have been handled much easier and quicker had they just mailed the checks straight to the institution. They also had the choice of making me the payee and letting me pay the bills online but I can understand why they didn't. This administrative process has delayed the payment of my bills another two weeks forcing me to continue making those payments. After two weeks of me jumping through paperwork hoops to provide all the information they needed on every single account being paid off, I was VERY angry when I discovered their payment process. Had I known about all of the extra work required AFTER the two weeks of constant calls and emails, I would have reconsidered whether to continue with this company. I was further disappointed, but not surprised, to find Amerisave had sold off my loan to another payoff vender even before I made my first payment. After a bad experience with this on student loans, I am very wary of banking loan sellouts. That all said, again, Keith and Robert did excellent work and they should be commended.
Ken Johnson
Communication
Communication
Stanley Williams
Good good good!
Good good good!
Roy Doddridge
I thought they did a very good job…
I thought they did a very good job helping me thru this refinance process and I thank them very much for all they did .
Ian Whitlock
Quick and easy
Quick and easy
Cassandra
Curtis and Cassandra were great
Curtis and Cassandra were great. I had a few problems with the first loan processor. She was somewhat hateful.
GARY HANSON
Great comment
Great comment
Brett LaPierre
Great Experience
What makes AmeriSave better than others i have used. Its the people who work there who did, Bradley Fox and Deanna were amazing and kind and made the process simple and easy. I would use amerisave again. Just up front and honest.
Erik Hustoft
The process was fast and easy.
The process was fast and easy.
Alxzandr Allsman
The team I worked with was very patient…
The team I worked with was very patient and professional with me, and helped me out every step of the way.
Tony Ford
Great
It was great help, and everybody was nice about doing things
Anne Rose
Stacy Hyer made my experience seamless
Stacy Hyer made my experience seamless. Her professionalism and patience was greatly appreciated. All in all, a great opportunity and outcome.
Calvin Savoy
Honest timely efficient
Honest timely efficient
Kim Erb
Great experience!
From beginning to end, It was great! Sharon is warm, friendly, caring & professional & highly efficient at her job. The process for me was very quick & I appreciated that. I highly recommend them.
corina martinez
The fastest and easiest process!
The fastest and easiest process!
Hal
Everything was well covered and…
Everything was well covered and explained
Roger Penrod
Relatively good communication
Relatively good communication. Disappointed that I had to do closing paperwork twice due to their clerical error. Everything went okay, finally.
Reece Beck
Wary of scams
Wary of scams, I am happy to say this wasn’t. All reps, Margarita, Daniel, and their support team brought to me a financial opportunity to enjoy more, worry less. Outstanding. Really, I am grateful. God bless you and your families abundantly, exceedingly - more than you can think or imagine
Gail Johnson Brown
Quick,easy and super kind people.
Quick,easy and super kind people.
Roger M.
Excellent communication
Excellent communication Prompt Service Attention to detail
Jessica Timm
Awesome team to deal with!
Awesome team to deal with!
Denice Dickens
The communications was over the top and…
The communications was over the top and smooth from start to finish
Laura Gotz
Kimberly was great!
Kimberly was great 👍
Mary Corvin
Friendly
Friendly, knowledge staff.
Judy Beasley
Was good just wish everyone was on the…
Was good just wish everyone was on the same page. One person would say one thing then the other would say something else. Also wish I was told all I needed to get off the get go. Instead of everyday needing something else.
RYAN B
excellent service
excellent service, will use again
Loretta Wimberly
scorB+ after not hearing from them a few…
B+ after not hearing from them a few days I needed conformation as how the closing was going. They finally completed the business at hand. Thanks.Ill send the paper work to my companies as soon as get the mail from them. LW
Jennie Trombino
There was a little hiccup during the…
There was a little hiccup during the process and how Jeff and Amanda handled it was phenomenal!!
Matthew Litchfield
Great experience overall
Great experience overall! The communication is excellent!
Mickey Vickers
Amerasave Truly a Great Mortgage Company
Everyone I have had contact with has been very professional and a pleasure to work with.
Maureen Cox
My team was awesome,however...
My team was awesome. They made the process easy and painless. I do not however, appreciate the manner in which the loan was issued. I was making payments while the loan process was going on so the individual checks issued to my creditors were based on stale data. I don't understand why the loan couldn't be issued to me so I could make the appropriate payments. This portion of the process is frustrating and inefficient.
Jennifer Cyr
Emily and Jo were so helpful friendly…
Emily and Jo were so helpful friendly and easy to understand
Celeste Grabowski
It was a great experience.
It was a great experience.
Donna Shipley
Quick
Quick, no problems, very straight forward process. About 2 weeks from initial application to money on the bank!
Mark Farrar
Everyone i worked with from the onseGreat bunch of people to work with.…
Everyone i worked with from the onset through closing was very helpful.
Paul Onaga
It was ok
It was ok. I felt that they could have given me a better interest rate when I have 5 credit ratings well into the 800's and one at 797. They used the 797 one to keep it below 800 to use a higher interest rate..
Freida Howard
Communication was great and agent kept…
Communication was great and agent kept me informed. Robert was very nice and courteous. A 10 out of 10!!
Aahuti Bhatt
They were really slow on communication.
They were really slow on communication.
Deborah Lee
Easy to do
Easy walked through process people pleasant to deal with
Mike Taylor
They’re pretty helpful till they think…
They’re pretty helpful. I had a delay in getting my checks, but after a couple of calls, Kohurey and Leonard were on it and I had forgotten that there area had some bad weather. After talking with them, they got on it and made sure my checks were overnighted to me. I really appreciate their effort and diligence in this matter.
Joseph Kempisty
Being able to be in contact with Dave…
Being able to be in contact with Dave and Justin , the last couple of days I haven't been able to get some information , could you have either Dave Rakatansky or Justin moriel call me?
Casey Campbell
Top Notch Customer Service
Honestly, my experience with AmeriSave Mortgage Corporation was fantastic from start to finish. I submitted my information into LendingTree and received a call from Gezim Hamzaj, a loan officer at AmeriSave. He was extremely helpful and took the time to explain each option. It was not rushed and he did not have the "Used Car Salesmen" personality that usually rubs people the wrong way. He was honest, open, and really did his best to find the best possible option for me and my needs. After he walked me through all the steps and details, I made a selection and the process was then handed over to Dejanira Gaston, the loan processor. Dejanira was equally as great in that she walked me through the steps of the information needed and kept in close contact throughout the duration of the process. Both Dejanira and Gezim were amazing and went above and beyond to offer top notch customer service. Kudos to both of these individuals for a job well done.
Alvin Nesbitt
Speed and service
Speed and service
Shawn Terwilliger
The people...
The people...
Robert Smith
Very efficient and easy to work with.
Very efficient and easy to work with.
Eugenia Savvakis
Prompt service
Prompt service. Always available to discuss loan. Great explanation of loan details.
Lawrence Anderson
Keisha was great
Keisha was great
KATHY SCHEIDLMEIER
Shannon Green was great!
Shannon Green was great!
Denise Bernhardt
Everyone was super helpful and the…
Everyone was super helpful and the transaction went smoothly. Thanks
Hattie
An easier process
Holly and Denise we're very responsive to my questions. This is not always an easy process to go through but they certainly made it easier.
Lydia Velasquez
Very friendly and attentive staff
Very friendly and attentive staff. It was easy to navigate my loan.
WILLIE EASTON
They was transparent threw out the…
They was transparent threw out the process
Frantz Blanc
fast and professional
fast and professional
Edward Eastman
Patient professionals
Do to combat PTSD i have no computer skills. The people at Amerisave are the professional and patient I have had the honor to deal with in many years.
Diane Deluca
Timely and efficient
Timely and efficient
Ronnie Hughes
Best Best Lending Institution Reach out to numerous lung companies in…
Reach out to numerous lung companies in acquiring the second mortgage in Amerisave stood out above all the rest. They were very clear and concise, and walked us through everything step-by-step with the utmost patience and attention to detail. We felt safe in the process, and they educated us on everything that we would need to know.
ERIC
Honest
Honest. Great listener. Thank you for helping me.
Bonnie Maletz
Everything went so smoothly
Everything went so smoothly. All my questions were answered in a very timely manner. Was kept up to date daily.
AP
Exceptional service
Layne Noble and Sheryl Brown were absolutely incredible and helped me with the utmost professionalism, kindness, knowledge and expertise. They were quite simply incredible! Everything was explained in detail and happened quickly with a sense of urgency I highly recommend amerisave and them!!!!
Richard Ticino
When you got to board to help me
When you got to board to help me. I think you didn’t now how hard it was going to be. But the team that came to help me was the best thing that ever happened to me. And once they started they didn’t stop till it was done. And they believed in me the hole time that it took. Thank you all for being there Richard
Carl Mcgovney
i can never get a hold of anyone to…
i can never get a hold of anyone to answer questions. all except for the loan processor which i spoke with her almost on a daily basis. they also some how got the pay off amount wrong on one of my credit cards so it wasn't included in the loan, and i have to pay it off. nor was the loan that i had to get to have a new roof, which i now have to pay myself.
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