AmeriSave Review
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Reviews 16186 
Trent Doak
Ease of application process and…
Ease of application process and knowledgeable agent.
Linda Wienbar
my experience was good
my experience was good. there were some very helpful people. the asseser was the issue not Amerisave.
Ivery Lee Mitchell
Great
Great, great service.
Anthony
A smooth transaction.
The best part of the experience. Was the way they explained everything to me. Easy it was to navigate the portal. The emails information given to me. It was very smooth if I had a question. Got it answered the same day or the next day. They were very transparent.
LoveT
The entire process from start to finish…
The entire process from start to finish was seamless. I could not have been more satisfied with the AmeriSave staff. Their professionalism in communicating with me was above and beyond. Mr. Lucero and Ms. Scott’s politeness & courtesy was exemplary.
Kathy Smith
They did OK got the money pretty quick…
They did OK got the money pretty quick to pay off my bills, but then they sold it and it took longer to get everything changed over so that was a little frustrating but other than that they did fine
Rhonda Hood
Fantastic job!
Fantastic job!
Zachariah Moorhead
Working with Alex and then Nicole was…
Working with Alex and then Nicole was super easy. I felt well informed the entire time and like I was not a bother for any and all questions we asked. Thanks you two! Could not recommend a better team to deal with!
Anna
I had a great experience with…
I had a great experience with amerisave.com. Bart Whitehouse and Jesus razo treated me with great patience and caring for me as im a senior who needs frequent repeating of questions Rates were fantastic. They responded to my calls promptly. Was a speedy process and big relief for me. Theyre great asset to their company. Never got annoyed with their repeating and never tried to cut me short. Great guys.
Phyllis Smith
Eeryone I worked with were so…
Everyone I worked with were so professional and kind.
Johnny
Professional
Professional
Diana Corona
The process took longer than expected
The process took longer than expected, every time supposedly it was clear to to something else would pop up. There was always something wrong but we would have to call to find out the process almost everyday because they wouldn’t give us any updates.
Bonny Guay
I started talking with Amy she was…
I started talking with Amy she was really nice and helpful. Then with Tammi such a sweet heart. Kept me informed on the steps we needed to take and as each step was completed. She was very helpful
Jovana Martinez
From start to finish this was the…
From start to finish this was the easiest transaction of my life. The AmeriSave team was professional, timely, always available to answer questions, lightning fast process and friendly service. I'm grateful I chose AmeriSave, this process exceeded my expectations.
Cheryl Parker
Loan officer Philip hauff made my loan…
Loan officer Philip hauff made my loan experience smoothly,
Ralph Schirmer
The transactions and staff were…
The transactions and staff were professional, courteous and helpful.
My Kim Tran
Loan process was excellent thru the…
Loan process was excellent thru the effective and prompt communication process with Elisa Malangone! Closing was done timely with Charles. In brief, I will use and recommend Amerisave for any future financial needs. Thanks.
Lori Warren
Matt was so helpful through the whole…
Matt was so helpful through the whole experience.Easy to work with
Rhonda Rimas
Enjoyable experience
Enjoyable experience. Very easy to work with. Brian did an exceptional job helping with the process.
Sherry
Very helpful and everyone was nice
Very helpful and everyone was nice
Jon and Ronna Coleman
The easiness and friendliness of…
The easiness and friendliness of people. This is our third time and I would definitely do a fourth in the future.
Edwin Devulapally
Dominique Gray
Dominique Gray , Loan Officer and Sheila McCoy , Processor are very helpful during my loan processing. I’m very grateful to them both.
C. Souksay
My experience with AmeriSave was…
My experience with AmeriSave was excellent. Everything was quick, smooth, and completely stress-free. From start to finish, the process went seamlessly without any issues. Randall and Keith were very helpful throughout the process, and I highly recommend them!
Nancy S
The staff I worked with were all wonderful
Everyone I talked to was very nice, helpful and courteous. I was able to close this loan in a short amount of time due to their diligence.
Donessa Wicker
Only one thing and maybe it’s just this…
Only one thing and maybe it’s just this one time, however there was a problem with my house insurance inquiry because now I’m getting emails n regular mail with my dead mother’s name on them. Again maybe insignificant to your company but it is very upsetting to me.
Towanda
I called with questions and left voice…
I called with questions and left voice mails for Denise asking her to call me. No response. Payoff amounts were incorrect after notifying of the discrepancies. JC Penny payoff exceeded the actual balance. US Bank pay off was over $500 short. Care credit didn't need to be added, in my opinion as balance was less than $80.00. Overall not enough funds remaining in the actual loan available for me to complete my home project. I will need to withdraw funds from my savings to begin. Not sure if I will use AmeriSave again. Callie and Denise were pleasant when I did speak with them.
Jessie Nicklow
Great service
Great service. They answered all questions I asked in a timely manner!
Kristi Libertore
I felt like things kept changing
I felt like things kept changing. The loan itself, then the funding amounts (more than once), the closing date. Closing & funding took longer than expected.
Melissa MF
Easy Loan Process
Process was easy and both Todd & Cathy help with whatever questions that I had.
Dawn Hanson
Everything went great and everyone was…
Everything went great and everyone was so nice and helpful.
Rodolfo Perez
Charles Turner and Allison Torres did a…
Charles Turner and Allison Torres did a good job in refinancing our house.
Tanya Cain
Meredith
Meredith, was great with our process. She took time to answer our questions and made our closing efficient. Thanks Tanya L. Cain
Lucinda Colgan
Thanks for your help (both Ken an…
Thanks for your help (both Ken an Allison) in processing my loan. I was under a great deal of stress with my credit card amount accumulation especially with the rising interest rate added on in the last few years. It has added years to my life by reducing that worry. Thanks again
Eric Dombkowski
One of the better companies
They were informative and very professional, not pushy at all.
Lori Freeman
I would recommend the group assisted me…
I would recommend the group assisted me with the highest level of professionalism, kind, understanding and going over and beyond their call of duty ( Lisa Harris and Alaxi Sampson). They were my “guiding light” from the beginning to the end. A great big “Thank You” to this team at AmeriSave. And AmeriSave you are fortunate to have them as employees.
Randall Ooten
HELOC for dummiesFor my lack of business experience I…
For my lack of business experience I found them absolutely more than helpfull in gathering all of my documents and information required to get this done
Robert Cox
Service was fast
Service was fast, friendly and a smooth process.
Joel Lewis
I closed on my beautiful home yesterday… Eric Lewis, USMC Retired. I closed yesterday 09/09/2025
I closed on my beautiful home yesterday for: $739,000.00 and my application went through pretty fast because I already had talked to AmeriSave's Processing Person: Mr. Nathan Joesph, and he told me in advance what I will need prior to moving forward. Mark Hazou, gave me a great "locked In " 30 year rate and the rest is now history. I have: Nothin g but Love for the Entire Staff over at AmeriSave Mortgage.
Vincent Tolbert
Great customer service
Great customer service. Fast closing
Cathie Climento
Blake and Jesus
Blake and Jesus. Worked very hard to complete my loan and keep me informed of progress
Joel Sys
Proffesional and Accomodating
I found that the people I dealt with with my loan, Eric C. and Tanya S. to be very knowledgeable and professional. They reacted with me with my best interests in mind, still operating within the policies and procedures of the company. The loan process went well through all of its stages of document generation and execution. I had some issues with the Secure Customer Portal. I believe this was a result of this systems compatability with my Android phone.
Margery Garcia Vargas
They help me on every step
They help me on every step easy to understand. They explained.what was needed very pleasant. They make me feel that they were there to help me. Great service.
Anonymous
Inconsistent Service
The Sales person Kristin was professional and friendly. But the portal needs to be fixed. Rhea walked through the underwriting process ok. I didn’t hear a word after I signed all the docs at closing and waited 7 days for checks. I called to inquire and didn’t get a call back.
Vee
AmeriSave did a great job!
AmeriSave handled my refinance. Tanya (loan processor) and Shana (loan officer) were both very courteous and professional, and I'm glad they were assigned to my case because it was great working with them. Tanya, especially, was my advocate during the refi process, and I give her two thumbs up for the work she did on my case!
Sammy Hart
Great experience thru trials and error…
Great experience thru trials and error the leaders worked to ensure quality over lip service. Thanks Amerisave!
Viola Fitzgerald
Fitzgerald
The continuous help,being patient and kind.
Karen Rowe
Peace of Mind
It was great experience. Ernest walked me through each detail was and explained all content and any questions.
Edward Mandracia
Amerisave was the only company that …
Amerisave was the only company that gave me a very detailed written quote when I requested a home equity loan estimate with the lowest interest rate of 5 mortgage lenders. The process was painless and I highly recommend Amerisave if your interested in a home equity loan
Benny Cervantes
The friendliness of your employees to…
The friendliness of your employees to help me get through the loan was so pleasing. I appreciate all their help I want to thank them for giving me such attention. Thank you very much.
Sammy Hart
Great service
Great service! Kept your word to the end!
Mark
Prompt and professional…friendly
Prompt and professional…friendly
Willie Fulwiley
I AM STILL WAITING FOR THE MONEY FROM…
I AM STILL WAITING FOR THE MONEY FROM YOUR COMPANY,AT THE MOMENT I CAN'T GIVE A FULL ASSESSMENT.
Todd Anderson
Fast and easy
Fast and easy
Tania Williams
Great customer support and…
Great customer support and communication. Our agent kept in touch with us, helped us through the process, and answered all our questions. We had to do a lot of work, but it was worth it. We are happy.
Kent Wilson
Caring people
Felt like Bobby and Mychaela(?) really cared about helping us out.
Ronald Dominguez
great people excellent communication…
great people excellent communication fast without any stress from start to finish professional would recommend to everyone
Gilbert Bickers
EVERY PERSON THAT I TALKED TO [EVERY…WAS A REAL PERSON NOT SOMEBODY THAT HAD REHURSED SPEACH
EVERY PERSON THAT I TALKED TO [EVERY PERSON ] WAS AND IS TREATED ME IN A WAY THAT I DIDNT FEEL PUSHED OR RUSHED TO MAKE ANY DECISION IN A HURRY THEY ALL SAID TAKE YOUR TIME AND WELL ANSWER ANY QUESTION THAT I HAVE AND THATS HOW THE WHOLE PROCESS WENT VERY PROSIONIAL AND FRIENDLY THEY ARE FAR ABOVE EVERY COMPANY I TALKED TO HANDS DOWN
Jacquee
Amerisave is the go to company
Jessica Weddel was very professional, easily available, knowledgeable, and easy to work with. She explained everything, step by step in layman's terminology. Her disposition relieved most of my fears which I had re: getting a loan. The lawyer was very good in explaining the financial aspects of the loan. My experience has been good with AmeriSave Thank you.
James Cottle
Danielle Nolan was awesome!
Danielle Nolan made the experience a very positive one. She was always responsive to the process and my questions. The process used by Amerisave was excellent in all manners by making the experience stress free and efficient. Thank you!
John Thompson
It was good experience
It was good experience. All the people I dealt with were very professional and personable.
David Fields
Lee Davidson was a great help
Lee Davidson was a great help. The process was, as all transactions like this are, a little tedious. She made it easier. Overall, a great experience.
DARLENE RANKIN
Lyanne, Tim and Lynette
Lyanne, Tim and Lynette were very helpful throughout the process. Thank you!!
Ruth Williams
It was fine
It was fine, I process is stressful but the company was fine.
Jeffrey Archer
Very knowledgeable and very trustworthy…
Very knowledgeable and very trustworthy Would definitely do business with AmeriSave again
Marcus Williams
Hello I had a great experience with…
Hello I had a great experience with amerisave they are really for the people ,the time was perfect, the truth was spoken and I really appreciate amerisave . Ty
Charles Wiggs
Fast
😁!!!!!!!! !
Arthur Nelson Iii
Best service ever!
From start to finish, this was the best experience I could have possibly wished for. Matt was extremely helpful and very professional. I appreciate his follow phone calls just to see how I was doing and if there was anything else he could do for me. Cathy was very helpful and professional and both made this process super quick and easy.
Kenneth Wilde
everyone was very helpfulll ansered all…
everyone was very helpfulll ansered all my questions. they also returned all my phone call.
Wilmer Williams
Team Work
I received great assistance from the entire team. Thank you all!!!!
Gregory Breeden
Be prepared to be patient.
Process was a little slow compared to other mortgage companies I have worked with. Also, I tried to insist on email contact only and final processor kept calling my cell phone (which I do not regularly check).
Kristina Brandel
My loan originally included a $750…
My loan originally included a $750 appraisal. No appraisal was needed so they took out the $750, But the total never reflected that money being taken, out. No big deal only $750 right. also they charged $500 to lock in the rate said i would get it back. Did i get it back no. But again they said no big deal right only $500. Other than that very nice people very fast process.
Daniel P Mendoza
Overall I am satisfied with AmeriSave.
Overall I am satisfied with AmeriSave.
Monica Pilcher
……….
Not pushy but good service
Monica Pilcher
……….
Not pushy but good service
Christian Gartner
Amerisave worked with me and was honest…
Amerisave worked with me and was honest during the process of refinancing my home. I usually don’t give a recommendation, but Amerisave earned it. They really work hard to achieve your goals.
Roland Smith
My experience with Amerisave was great
My experience with Amerisave was great. The loan officer, Will was quick to respond to questions and very knowledgeable and helpful. Lori was the closer and she also was very helpful and knowledgeable They were both always available to help and answer questions. Thank you, Roland Smith
Susan
Customer Service
The customer service I received was outstanding. Rebecca and Tanya were truly amazing throughout the entire process. While the experience itself was very upsetting and frustrating — with multiple delays and a closing that took much longer than expected — they always stayed patient, supportive, and calm. There were moments when I felt like giving up, but they kept me reassured and helped me push through. Their kindness, professionalism, and dedication made a very stressful process much easier to handle, and I’m so grateful for everything they did.
Antonio Gaymon
The team did an extraordinary job they…
The team did an extraordinary job they were very patience with either me I would highly recommend them to my friends and family. Thanks for all your help God Bless.
customer
Excellent service
Excellent service. Processor was knowledgeable, polite and very efficient.
David Nalley
The people that I worked with are great…
The people that I worked with are great Taylor was the best
Chris Martin
The service was fantastic!
The service was fantastic. Everything was very smooth and quick. Christopher and Taylor is very professional and thoural. Taylor always got back to me and kept me informed of each step.I will definitely recommend AmeriSave to others in need of refinancing their mortgagee.Thank you AmeriSave for your professional staff and service!
Julie Bolton
The experience was great with…
The experience was great with Amerisave. Heather was very helpful and explained everything in detail. The closing was a little confusing, but I was able to make it through it. Thank you again.
Holly Ingvartsen
Easy to get in touch with and always…
Easy to get in touch with and always courteous!
Christopher Worth
they were helpful and I had a good…
they were helpful and I had a good experience with them and I will recommend them with other people I enjoy talking to them and them helping me through a lot and I really appreciate their business thank you Mary safe for helping us in my family
Alesandra Sharfe
Attention to their clients
Amerisave made the mortgage process alot easier than most. Thank you for you attentiveness and very quick responses
Jake Blasius
Peter and Paige helped from start to…
Peter and Paige helped from start to finish. Had some hiccups, but they helped us through it. I’d recommend doing business with Amerisave!
Gary Washington
Amerisave is great
Amerisave was great. They made this process easy. The staff was extremely professional and very knowledgeable. My wife and I are very happy with Amerisave Mortgage.
Sharon Seifert
James was my contact and he was very…
James was my contact and he was very professional and helpful in guiding me through the process. He should be promoted into a management position.
Marnie Stroud
The process was fast easy and everyone…
The process was fast easy and everyone was friendly. They communicated every step in a timely manner.
BAP
Everything went very smoothly
Everything went very smoothly. No problems, no complaints.
Joseph Iacovino
Exceptional employees
The whole experience with Amerisave was great. Everything went very smoothly-No Stress, because of the amazing Loan Officer, Sam Varriano and Processor, Lisa Echols.
Monica Richardson
The loan officer and processor stayed…
The loan officer and processor stayed in contact through the entire process.
Mark Mucha
Heather Baer and Kathleen Gaynor were…
Heather Baer and Kathleen Gaynor were understanding with my situation. There patients and guidance to gather all the necessary information and documentation made the process bearable even though my confusion of getting a loan.
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