AmeriSave Review
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Reviews 14073 
Timothy Hoy
The two reps I worked with were tom Temple and Tim Apenbrinck.
The two reps I worked with were incredibly responsive and pro-active. The relatively short timeframe from beginning to end/close was great, and that was a huge part of my loan. I was a little disappointed that AmeriSave needed what I thought was 'a lot' of the same history used for my recent mortgage refinance. Tim and Tom worked me thru this issue very quickly.
Bradley Smith
Communication appears to be laced at…
Communication appears to be laced at times. Your employees should be better trained to explain things to the customer.
Ira Hackett
My team was on top of things from the…
My team was on top of things from the beginning of me calling to the end Thanks Mark and Mr Clayton .
Barbara Melander
Professional-honest and they did their…
Professional-honest and they did their jobs. Highly recommend.
David “Dave” Smith
Fast With Great Customer Service
FROM the 1st call to the last call I always new what was going on. Great Customer Service and Fast as well.
MELISSA HEDLEY
Good experience with people who care
It was relatively a good one. There was a hurtle thrown in the last minute but no one could have avoided it. I was a little misled in the time it takes to actually receive the funds and the steps. I was told 1-2 weeks but it was 4 weeks and wasn't in the know for some of those steps until I asked further. Managing expectations is the area to focus on improving.
Roger Buss
Good experience
Online capabilities are very good, overall process was straightforward
Robert Greene
They are outstanding
They are outstanding , patient,and knowledgeable. The best decision I have made. I highly recommend for anyone who has need of mortgage. This company really cares.
JAMES SKIDMORE
probably overworked and underpaid i…
probably overworked and underpaid i feel customer service was lacking very helpful when contact was made the notary was outstanding
Brenda Mckay
Everyone was very helpful and explained…
Everyone was very helpful and explained everything that was going on so I knew what was happening every step of the way. Antoinette and David were very professional and made me feel at ease through the whole process.
Lynn Gritti
A professional loan team.
Quick efficiency sides with excellent communication.
Arnold Meneses
You asure me that I will get the loan
You asure me that I will get the loan . That’s good but just took 5 weeks to do it . But all good overall .
Cindy Mentz
Treated with respect and the process…
Treated with respect and the process was explained so I could understand easily .
Mike Rester
The whole approval and distribution…
The whole approval and distribution process was seamless and left me feeling I was dealing with a precessional team
Bruce Laughinghouse
Top notch service.
All of your representatives were professional and business professional. I never had a doubt that all transactions would go smoothly. keep up the good work.
Christopher Konczey
People are friendly and knowledgeable
People are friendly and knowledgeable. They made the whole experience stress free.
Gerard Daly
I would recommend that if a client has…
I would recommend that if a client has a lien on they property, to provide them a copy of the lien. My signing was delayed three weeks because of the lien. I went to the county office to get a copy and it turned out that I could have resolved the issue in not time at all. Another thing, I called and left multiple messages wanting to talk to my contact. Those calsmTchad b;5l v simetimes too three days to return my call.
Timothy Vaughn
The speed and courteous way in which…
The speed and courteous way in which your people processed our application and approval. Thanks to everyone, especially Joel who had to answer questions a lot of questions.
Debra Mcintyre
Everyone was wonderful especially…
Everyone was wonderful especially Corinne
customer
I would recommend Amerisave
Amerisave process was quick, smooth and easy. The staff were professional, available and friendly. Loved my experience.
Elizabeth Schneider
I think there was way to much paperwork…
I think there was way to much paperwork and at times it was hard to understand what you were wanting me to do. But always when I called someone got back to me very soon. I love the fact that we didn't have to leave our home to sign paperwork they came to us. But all in all it was fast and worked out good.
Robert W.
This was a wonderful experience
This was a wonderful experience. Clear instructions regarding what was needed to make the application process efficient and easy. Was kept up dated with the progress of the loan and closed in a short time.
Caroline Mote
Teamwork 🧡
They worked hard to make a difficult process as easy as possible!
Donna Raiello
Very easy to work with,fast process
Very easy to work with,fast process
Mathew Starratt
Refinance
They are very responsive and efficient.
Steven Rowley
Everyone involved with my loan was very…
Everyone involved with my loan was very knowledgeable and helpful. It move along in a timely manner. And their was no surprise issues that came up.
THOMAS HEMMERLY
I tried working with other companies…
I tried working with other companies and they were not working with me.This company made it happen! Trust them great people to work with.
Emily Sileven
Good job!!!
Good job!!!
David Dowling
From beginning to end the team of Tim…
From beginning to end the team of Tim and Cicely could not have been more Professional
Marie Vieau
Working with Dan Cohen was a…
Working with Dan Cohen was a pleasure,He was very helpful and knowledgeable and always called me back no matter if it was a holiday or not.
Charles Lister
My loan went a lot smoother and faster…
My loan went a lot smoother and faster than I expected. Your website made it easy to see what I needed to do next and uploading documents was a breeze. Bill Bonney was easy to contact and handled all my questions in a professional manner. Jerre Sartain was great, she kept in contact with me throughout the loan process and what to expect next. Thank you.
Gail Elder
Everyone was extremely professional and…
Everyone was extremely professional and thorough.
Laura McGowan
Customer service
From the first time i contacted AmeriSave everyone was helpful and very professional. They were approachable and answered my questions in a timely manner. So thank you AmeriSave.
Timothy Strange
Everyone was so very helpful and…
Everyone was so very helpful and patient! They kept in great contact with me and assured me when I felt uncomfortable about something that everything would work out! Thank you Hazel and Charles!
customer
Long Process
This process took much longer than expected
Tiana Gaines
Easy, streamlined process
I love that you are guided literally step by step. There’s always someone to assist, for what it seems, around the clock. I felt comfortable during a process that usually is pretty daunting. They made it easy!
D. Barton
Very friendly
Very friendly, got it completed quickly.
Anthony Cohen
As promised
The efficiency, communication and positive attitude of this team was amazing. From start to finish process was timely and it’s such a relief to get everything you expected. A genuine personal touch. Thank you for such easy transaction.
Brenda Abreu
I enjoyed working with Kyle and other…
I enjoyed working with Kyle and other gentlemen. Very knowledgeable and great communication. Love the experience. Thank you
Barry Paulison
People seemed good to work with i think…
People seemed good to work with i think it took a little bit to long to get things done but all things considered a good experience
Jennifer Anne Barnum
Notary and not knowing if funds will be wired was bad experience
It was great overall, and I got the loan I wanted. Drawback is the loan has funded but still don't know if the funds will be wired to me or hard copy check. Notary apparently forgot to ask for my bank info and Ironcrest hasn't responded yet regarding the same. Gave the notary an overly good review out of kindness. Regreting that now.
Betty Burton
Everyone that I worked with was very…
Everyone that I worked with was very professional and helpful in every step of the process.
Jovianne Osuch
Everyone who helped along the way made…
Everyone who helped along the way made this an easy transaction
Sherry J.
Quick and Easy Process
The process was clear, website was easy to use and the supporting staff were full of knowledge and able to answer questions quickly. Rate was fantastic! Whole process from start to signing was 2 weeks!!
Jeanette McKee
Fast, Helpful Service
I have to say Eric and Gamey and were very helpful. They answered all of my questions and I didn’t feel like I was hurried along. They kept in touch with me frequently. Very very good experience for me. This was all new to me.
Shirley Mendoza
Responsive
Responsive, organized and answered questions in a timely manner Website was easy to work with
Santiago Briseno
had a good but a little complicated…
I had a good but a little complicated experience, having to prove ownership of properties. Also having to find my own notary to get final paperwork signed was a little bit difficult. When recieved closing documents little tabs could help know where to sign so as to get it correct first time. Other than that it was good.
Naveen Solomon
Daniel cohen kept me updated throughout…
Daniel cohen kept me updated throughout the process.
Philip Goodwin
Overall
Overall, the staff was friendly and worked well with us. They do promise one thing and do another. We were told we would receive the money due to us by 12/30/24 and it still has not been deposited ( our bank does not hold deposits).
George Watt
People where friendly and easy to work…
People where friendly and easy to work with.
Ali McCullough
Thank you Drew and AmeriSave
Drew was pivotal in helping us purchase our first home. He is very professional, knowledgeable, and kind. He was always quick to answer our many questions and kept us informed throughout the process. Highly recommend Drew and AmeriSave!
Lorraine Quevedo
Kind
You were patient and kind answering all questions clearly always ensuring that I understood all terms and procedures.
tthompson
Made me felt like I was the only one…
Made me felt like I was the only one they gave me the professional and personal touch and follow-ups was excellent
David D
Great to work with
Great to work with
NATOSHA
Best Experience Ever!
My Experience with AmeriSave was the the ABSOLUTE BEST!!! From the very start my transactions and interaction with AmeriSave was AWESOME!! They are very professional and courteous and were there to answer every thought or question I had no matter how minor. The entire process of working with the Team was soooo Easy from the beginning to the end with No conflicts or confusion about anything! I would definitely recommend AmeriSave to anyone for their home whether its for Initial Financing/Refinancing/or a HELOC!! They will not disappoint!!
Donna Alley
What made the experience great were the people I dealt with and the simplicity of the process.
What made the experience great were the people I worked with on this loan and the simplicity of the process. Jordan and Thomas were fantastic! I would definitely recommend AmeriSave for your next loan!
melinda
Our experience from start to finish was…
Our experience from start to finish was nothing short of wonderful...Closing was less than a month and they worked so hard for us. This made our first time experience with another mortgage company look like night and day. So easy to work with
Joseph Hopkins
Everybody we worked with were very…
Everybody we worked with were very helpful in assisting us with our goals. Very professional.
Juan Aleman
Fast service and great communication
Fast time of closing
maureen crowell
they are helpful
the people were helpful
Jackie Shiflet
Aimee Freeman and Mychaella Thompson
Aimee Freeman, the Loan Officer and Mychaella Thompson, the Loan Processor were fantastic agents. They were very profession at their job duties. Both agents were always friendly and willing to answer any of my questions. Their knowledge enabled the loan process to flow very smoothly. I'm proud to had them as my agents. Thank you, ladies, for an outstanding job well done.
Deborah Morey
Thumbs up!
There were no questionable discussions regarding how to process the mortgage. Any answers to questions were quick and on point. Everything went like clockwork. The underwriter handled the account in less than a day, which makes me believe that they what to do business with you and not take advantage of long costly processing. My refinance was successfully completed in two (2) weeks from my initial inquiry. I hope this continues throughout the use of my mortgage term.
bonnie
It's people.
It's people.
Richard Sitler
My loan officer and the team at…
My loan officer and the team at AmeriSave went above and beyond to assist me.
Luciano Mazza
It was a very good experience pulling…
It was a very good experience pulling together my loan.
Monica Parks
Shannon Green was the most amazing…
Shannon Green was the most amazing personable lady to work with! I was a super nervous hot mess going through all this and had tons of questions but Shannon calmed my mind and that’s priceless to me!!!!
Richard Antoniuc
Everything was made so easy.
Everything was made so easy.
Leo Duropan
They made the process quick
They made the process quick, smooth with professionalism. Would likely recommend to others.
Anitra Eastman
Amerisave Refinancing has made the refinancing of…
Amerisave has made the refinancing of my home a humbling situation. Although the process is completed, I appreciate the help of the gentleman who made this possible. They were very diligent in the process and I am grateful.
William Booth
Amerisave is a good company that I wouldwill recommend them to family and friends for their financial needs they were really nice people who I feel like they would be very happy to help others
Amerisave is a good company that I think will help many people with home equity loans mortgage loans and debt consolidation and they helped me with my debt and I truly do Thank God for Amerisave and I will recommend them to anyone and everyone who is in need of financial assistance and Amerisave came through for me when my own bank didn’t help me
Michael Wittchow
Very Professional and Courteous
Very Professional and Courteous
Lanora Kidd
Was a stressful
Was a stressful. Couldn't get the documents to go through like they wanted them glad things worked out.
Kenneth Bashaw
My only problem is that we had 3 loan…
My only problem is that we had 3 loan processers and each one changed things and required different things.
Susan Williams
I was very appreciative of how well…
I was very appreciative of how well they kept me informed and answered all my questions. Even when the underwriters kept asking for more documentation, Bradley Fox and Kimberly Dennison stayed in touch and explained everything.
Rolando Velez
5 stars 🌟
5 stars ⭐️ everyone I worked with was awesome. We got things done and a good timing. Everyone was concerned was polite. How can I say it better wonderful thank you you so much Amerisave thank you
Fernie-Anne Esliger
Always trust the Process and your Agent
During our process we had the best experience with Debra Roberts! She was always available for questions about our refinance. When we had no idea what some of the process was, she had answers. When we felt beaten, she helped us to overcome our concerns. Jessica helped with many questions however, If it were not for Debra always being there to calm the waters if you may, we would not have felt secure in our complete process. So, Thank You for pairing us with Debra Roberts for our refinancing process. She was our rock for so many things beyond what she had to be. She got us through when we thought it was hopeless.
Margaret
agents were very friendly and…
agents were very friendly and knowledgeable. everything went well.
April Kilbourne
The people I worked with were great
The people I worked with were great. The process took a long time. The process lasted 2 months
Sandra Groves
Easy to do business
The entire process was seamless. Every representative was very helpful and answered all my questions in a timely manner. I would highly recommend Amerisave for anyone needing these types of services.
Deborah Crosbie
I was included throughout this journey
I was included throughout this journey. I haven't heard from anyone since I signed the papers. I hope you got them. The money would be appreciated.
Matthew Kohl
Our loan team was very responsive…
Our loan team was very responsive anytime we needed them.
Charles and Renee Folsom
seamless Transaction for loan
We recently had the pleasure of working with American Mortgage Co. for a home equity loan, and we couldn't be more satisfied with the entire process. From start to finish, everything was smooth, seamless, and handled with professionalism and care. Nicole, our brokerage manager, and Germain Sr Processor was absolutely awesome to work with! She was incredibly knowledgeable, responsive, and made sure we fully understood every step of the process. All the terms were explained clearly, and there were no surprises—just straightforward, honest service. Thanks to Nicole and the team at American Mortgage Co., what could have been a stressful process turned out to be a pleasant and stress-free experience. We’re so grateful for their dedication and highly recommend them to anyone looking for a trustworthy and efficient mortgage company. — Charles & Renee Folsom
Donald Reiff
Everyone involved has been very helpful!
Everyone involved has been very helpful!
Charles Krohn
Amerisave kept me in the loop all the…
Amerisave kept me in the loop all the way through the process. The people I dealt with were very courtesious. I wouldn't hesitate to use them again.
Carlos Quijano
It’s very important for me
Is a good company because it’s saving money for me and my family too thank you very much for everything
Holly Wildermuth
The entire team of professionals from…
The entire team of professionals from start to finish made the process a very good experience. Thank you.
Garth Drake
Quick and easy process
Quick and easy process
Robin Crawford
The process was simple and easy
The process was simple and easy
Margaret Drinks
Professionalism and knowledge
Mr. Sphunt was very informative and patient. He explained the process throughly so I understood and was comfortable with the process. He was always accessible to answer all qestions (regardless how many). His professionalism and knowledge is priceless. I would highly reccomendd AmeriSave to anyone needing their services. Thanks.
Jacquin Ripley
Ok process
The beginning of the process was great but after all the important stuff was done and we were waiting for the funds to disperse, we could not get ahold of anyone that we had been dealing with. It was like they got all our personal and financial info and then they were gone. Not ok.
Angela H.
Quick processing for us!
From the beginning with our conversation with Joshua Lindsay to the end of funding with Tanya Stubbe, our loan processed quickly! Both Joshua and Tanya were professional, and efficient. They responded promptly to all our inquiries.
Marvin Isbell
Wonderful experience
The patient people who didn't mind my wife asking a ton of questions. It was fast, simple and and free.
Denice Gage
Alex Kimbrell and Reneedra Adams was an…
Alex Kimbrell and Reneedra Adams was an amazing team to work with! Knowledgeable and so helpful!
Gerry Cassell
Germain was so helpful and made the…
Germain was so helpful and made the process so easy
Ronald Garing
The personnel we dealt with were…
The personnel we dealt with were knowledgeable and patient.
Janice Mcnary
Very helpful.
People answered my many questions and did not get upset when I would call them. They also handled issues that came up in a professional manner.
Harley Cox
They were very good about keeping me…
They were very good about keeping me informed all along the process
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