AmeriSave Review
Find a customized quote easily
Reviews 17465 
Juan Escarfuller
Expedience
Expedience The process was very smooth and clear, and services were offered without roadblocks or delays.
John Kramer
Easy to work with
Anmerisave put out the effort to help get finances under control.
Rebecca Brown
Responsive
Responsive, worked to give me the best outcome.
Jennifer Mills
The staff were great to deal with and…
The staff were great to deal with and communication was great as well, I just didn’t like that I had to keep downloading documentation over and over.
James Ryan
Great communication and effiency
Great communication and effiency
Charles Rambert
they were very patient with me
they were very patient with me
Vickie Woodwick
Our sales representative PLOY was so…
Our sales representative PLOY was so kind and considerate. Working her magic every step of the way to get us the refinancing we so desperately thought we needed.
Jennifer H
Seamless process and excellent communication
Every step of the process was well explained and communicated. I especially enjoyed working with Gloria Dubois. She is extremely personable, kind, and great at what she does. Thanks to Dylan as well!
Darryn Cooper
The entire process went smooth
The entire process went smooth. Most importantly we did not feel any pressure from the agents. Everything was well explained and the agents were very professional and listened to our needs.
James Frazier
Overall pleased it is over. Long marathon.
Overall, the experience was good. Too many multiple iterations on closing cost expenses. Very confusing and the pre-paid interest was not adequately explained util the very end.
Linda Williams
Process Smooth and Quick
For me, the process went smoothly and quickly. Philip Henderson and Michele Gray were fantastic and kept right on top of things.
Larry James
no problems
I have no problems with AmeriSave
Anita Marlow
Call AmeriSave
My loan officer and processor were a blessing. They helped me get through the process. It wasn't easy, but they'll work with you .
Minghui Gao
Everything went so smooth
Everything went so smooth. People from Amerisave are professional experts and are friendly to answer any questions they can.
Louis Duhon
Everything simply went so smoothly…
Everything simply went so smoothly (except for the minor address mistake….which was our fault)! Could not have asked for a more pleasant/professional experience. Thank you, USAA, for making the switch an effortless one and a decision I should have made long ago!
Keith G
Lightning quick and fair quotes.
Lightning quick and fair quotes.My loan officers were very supportive with constant communication. Easiest mortgage I’ve ever had done,
Maria Jay
Gave me confidence!
Mr Nava had the patience to guide me and answer my questions. This was the first time, for me, doing this transaction and I was scared of doing or signing something that I shouldn't. I asked questions that maybe were dumb but he, patiently answered, and explained. I really appreciate that because I had to go trough this step to be able to continue without all the debts I had. I'm very thankful and I really recomended AmeriSave for the security codes they follow and for the service they give. Thank you.
Sumar Prasad
very communicative with helpful and…
very communicative with helpful and trusted associates
Anel and Amanda
Financial help much needed
AmeriSave approach me with a solution to my financial problems. "To many bills accumulated just to get buy". AmeriSave Mortgage basically became my financial advisors. From day one my loan was streamline for my financial needs. My spouse said that it feels like a tremendous burden was lifted from her shoulders now that most of our bills have been paid off. Thank You
Donna
Highly recommend
Rodger and William did an amazing job. They made the process easy and communicated very well. They answered all of my questions and when they didn't know, the had recourses to find out. Highly recommend.
Quentin
Excellent service and professional…
Excellent service and professional people
Erin Lambo
Fabio Nusik and Scott Kimberling make a…
Fabio Nusik and Scott Kimberling make a fabulous team. They are dedicated to helping customers and Amerisave. Both are very patient and explain the process well.
Richard
I HAVE NOT RECEIVED FUNDING AS YET.I…
I HAVE NOT RECEIVED FUNDING AS YET.I CLOSED LAST FRIDAY. WAS SUPPOSED TO BE A 3 DAY DELAY.
Gunnar Bowman
Very good people to work with.
Very good people to work with.
Jan Hopper
Working with J.R and Roger
Working with J.R. and Roger was a pleasure. The process was extremely easy. I would reccomend Amerisave to anyone looking for a loan.
ANNIE HAWKINS
AmeriSave did my HELO process much…
AmeriSave did my HELO process much faster than my current Mortgage Comp PennMac.
Denise
Highly recommend you call Jeff Jackson -- he's the best
Jeff Jackson was great -- he not only did his job but he also filled in for every other role within Amerisave where others didn't know information or didn't know what to do -- he not only did it for them, but also would be a mentor for them for the next time. If this was a review for Jeff Jackson, he would be getting 5+ stars -- the others not so much.
Bernard Messier
Easy connecting with Dalton was very…
Easy connecting with Dalton was very helpful
Judy Pittman
Janna did a wonderful job working…
Janna did a wonderful job working closely with us to get this loan completed.
David Schooley
amerisave the people were fast and…
amerisave the people were fast and helped me witchspeed and help explaing every thing and kindness the one person that helped me wes elysa she was kind and really knew what to do thank you elysa !
H. H.
We did not have a good experience with…
We did not have a good experience with our loan processor. She was very unorganized, seemed like she did not know what she was doing half of the time. Although we did have a good experience with our loan officer. He was very helpful and was able to answer our questions when we had them, unlike our processor.
Philip
Amerisave stayed with us through…
Amerisave stayed with us through underwriting when others might have given up.
Karen Dixon
I felt respected by those who contacted…
I felt respected by those who contacted me and helped me through the process. I believe that I was treated well, given good information, and the process was made very easy by the Amerisave reps.
Rob M
Overall A Smooth Process
Our loan processor Amber Martin was instrumental. She helped to make everything relatively smooth, quick, and efficient. Her experience was evident and she helped us close early.
Gary Foeller
My experience with AmeriSave has been…
My experience with AmeriSave has been great from the top down. All my questions were answered professionally and easy to understand to which I had great satisfaction with and the expertise of the agents was second to none. I thank you all for making this happen for me with sincere thanks. Yours truly Gary Foeller
Philip Pinkham
Jordan was very helpful with any…
Jordan was very helpful with any questions and very thorough with all explanations and paperwork. He got my closing costs down a few thousand more than anticipated which was great!
Teresita C
They were very patient and helpful
They were very patient and helpful, thank you very much.
Florence Torla
I was taking care of so good I never…
I was taking care of so good I never had anyone taking care of me the way that this group of people took care of me. It was so awesome. I want to thank each and everyone of you for being by my side and helping me through this. Thank you.
Richard Williams
Heather McCabe was awesome
Heather McCabe was awesome. She kept me in the loop and in touch the whole time. JR not so much. I left 3 messages during the process and he never returned my calls.
Johnny R Green
My Amerisave Experience …
Bradley Fox was very professional and informative in the process. Margarita was helpful and very available processing my application. The overall experience was excellent.
customer
Great Team
Everyone on the Amerisave team was polite and knowledgeable.
Jacquline Roscoe
Everything was done professionally and…
Everything was done professionally and in a timely manner. They were very helpful with the process and kept me informed,
Gary Nies
Chad are agent was exceptional and …
Chad are agent was exceptional and very helpful. The overall process dragged on forever. Keep getting requests for additional information.
April Williams
Great Service
Quick, efficient, and friendly service during my experience on a home equity loan. Would recommend.
Ernest Foote
A very pleasant experience
The people that I was involved with in communication were very helpful and very nice and they made everything go very smoothly. I much appreciate their cooperation
RANDY KEMMAN
Helpful people
Helpful people
customer
I am HORRIBLE at anything that even…
I am HORRIBLE at anything that even whispers 'technology! Through this process, K Spangler was terrific!! She was patient, redundant (when needed), and persistent in guiding me through the entire 'loan experience'!
Michael Adrian
My loan processor was very responsive…
My loan processor was very responsive for what proved to be a complex application. One issue was transmitting my document to her. Your portal could not accept files my size and after exploring various options, we settled on breaking them up and using Gmail. I can't be the only self-employed applicant ever, so something was missed.
Lynda Bain
Brittney and Francesca did a wonderful…
Brittney and Francesca did a wonderful job explaining everything in an easy to understand way.very efficient and kind.
Kristina
Amerisave is so quick and easy
Amerisave is so quick and easy. Everyone is nice. Process is easier than anything ive ever experienced
Dawn Sheehan
The team at Amerisave was helpful in…
The team at Amerisave was helpful in explaining the process, documents needed and the timeframe of processing. This was a smooth and fast process. I received the funds within a few days of closing. Very happy with the process.
Josie Jaramillo
At first I was nervous about doing this…
At first I was nervous about doing this transition, but Bobby and Justin made me feel comfortable. It was easy and fast everything went smooth. How ever I would of liked at the end a little more communication on the end results. Otherwise they were great. Thank you and I appreciate you!
Albert Moore
Albert Moore Sr.We use americsave before for installing our new windows in the house,new carpet,and we Love it and aluminum sided that still look good.
The experience was very good. The courteous was very good.
Daniel Garza
My loan processor Aric was very…
My loan processor Aric was very communicative throughout the entire process and answered all my questions. I would recommend AmerSave to others. Great experience overall.
David Martin
Amerisave’s Representatives!
The very professional way that the agents treated me. They were polite and very knowledgeable. It was a pleasure dealing with them.
Lekenia Reyes
Every part of the process was easy and…
Every part of the process was easy and convenient to my schedule and needs. Professional team. Thank you all for your help in explaining options so that I could make a most informed decision.
Constance Zuehl Baker
Both reps
Both reps, Jordan and Marguerite, were very efficient, informative, reassuring, helpful and kind. Thank you Connie
tim
the people were very helpful and…
the people were very helpful and professional,
Deborah Wodhanil
Best Reps
Each of the respresentatives that I worked with were friendly, professional and helpful! Answered all my questions even when I repeated them!
Linda Mundle
relief
They worked very hard to help me I was ready to give up but Alex worked with me getting information I needed and had a lot of patience
Gregory Washington
6/10
6/10 — Approved, but too much back-and-forth, repeated document requests, and unclear timelines.
Terry Boggs
Made process go smoothly
Made process go smoothly
Marie Fleurenvil
Quick service
Quick service
Rosena Malone
Timely and thorough
Timely and thorough! Each encounter with each person from Chili Stevenson to Lisa Merritt to Mr Montgomery, the Public Notary was courteous, informative, and helpful in completing the closing successfully.
Jimi Coats
Our processer Shallica Budyanskiy
our processer Shallica Budyanskiy was great very helpful and answered all my questions. She made the process go quickly. I would give her 5 stars
James Duan
I will definitely be refer to anyone…
I will definitely be refer to anyone that needs help with Long and mortgages
Sally Young
Process was easy
Team was friendly and knowledgeable.
Marc Knobel
Process went very good.
Process went very good.
Jordan Plesz
Thorough and Dedicated
Everyone involved was incredibly helpful! James H. specifically was calling me regularly to help me along in the process. Would recommend to anyone looking to get a home equity loan!
User
Drue
Drue, Jocelyn, and Nicky were absolutely a joy to work with. Professional and made it easy and as seamless as possible.
Andrew Trudell
Everyone was very professional and…
Everyone was very professional and there communication was exceptional.
Janet
Great customer service
Great customer service. Marc and Lisa were great to work with.
Robert
Everything went smooth with all the…
Everything went smooth with all the contacts we are very satisfied
Rolando Dominguez
Great job Thanks
Great job Thanks
Richard Valdez
I would have gien 5 stars but the…
I would have given 5 stars but the supervisor never returned my call. In fact his voice mail was full and cut me off.
Gary Jordan
Maliki and Mike were great.
Maliki and Mike were great.. So professional and yet so cool. Always there to answer my questions..
Michael Babis
Good
It was a good experience
Rose Montanez
Moises and Robin made this process as…
Moises and Robin made this process as smooth and easy as possible! They were very helpful and extremely understanding when it came to meeting my needs!
Maurice Marable
Things went very well thank you very…
Things went very well thank you very much for a good experience .
Bettie Robinson
I highly recommend Amerisave
I highly recommend Amerisave. I used them to refinance my mortgage in 2020 and again in 2025 for a Heloan. My loan officer, Michelle, was efficient, very friendly and made the process easy. The online portal is great and so easy to upload all my documents and Sarah, the processor,was awesome as well!
Cynthia Daigle
Easy to work with
Easy to work with
Tanner
The amerisave team members I interacted…
The amerisave team members I interacted with were great. Very professional and commutative throughout the whole process. I appreciate their assistance
Richard
Loan process make easy
Having an advisor assist me with the application was very important in handling each task required. Lucas made the whole process easy.
Juan Rivera Jr
The amount of pressure on the lenders…
The amount of pressure on the lenders makes me r happy to have trusted Amerisave. I did run into other deals, but I needed the loan quicklly.
BJ
Amerisave was supportive and expedient
It was a pleasure working with Daniel and Ana. The process was relatively easy and surprisingly quick.
Kathryn Harlan
Everyone one I talked with was so…
Everyone one I talked with was so helpful. Hope Clem was wonderful walking me through each step and making sure everything went through in time for the closing.
Robert Frank
Everything was easy and fast
Everything was easy and fast. Help me all the way through it...I would recommend them to everyone
jerry warren
Smooth and easy
Smooth and easy
Hoop Jumpers
Too demanding and nosey
While everyone was extremely nice and to no fault of this helping us, this was the worst loan experience we have ever had. The demands they placed on us were unreasonable. We had to explain every penny we have spent over the last year. We had to provide proof of every penny we spent and even explain where we got the money to do some repairs and have repairs done before they okayed the loan. Even when we told them the repairs wher being made by friends and with supplies we had on hand for years, 15 years, they wanted receipts. As if anyone keeps receipts for drywall that was bought 15 years ago. We had to provide proof of payments that were made to credit cards and provide information. Of where they money had come from. If we had not been desperate to refinance to make our lives more convenient we would have said forget it. Fortunately, after all the headache and three months plus of ridiculous demands they approved it. If you have any other route or need money in a hurry this company is not the one to go to. It was like we were being punished for having medical bills and circumstances beyond our control that put us in the financial bind we were in.
Beaubee Greywolf
Easy to work with
Easy to work with. Very accommodating. Quicker responses during the 3 day right to cancel would certainly make the entire process less stressful.
Robert Selby
Amerisave - Very pleased overall
Loan officer Emily Roby immediately engaged my interest in moving forward with Amerisave due to her energetic, calmly competent, articulate interaction with me on the phone re: the process, the numbers, etc. Nakia Broom was a professional Loan Processor, also calmly leading me through the process. My only concern was that the Closing Dept. did not let me know the name of the Title Company that would be contacting me. So I was wary and skeptical when I started getting texts and emails from 2020 Title, especially in view of the many texts and emails I was getting from competitors of Amerisave re: my initial enquiry. So I had to go through the delay and hassle of verifying if 2020 Title was legit, etc.
Gayle Harrell
This is my second time working with…
This is my second time working with AmeriSave and they have been very proffessional and friendly and quick
Brad Keene
Efficient and eager to get the loan…
Efficient and eager to get the loan finalized. Made the process easy.
Robert Schmock
Sam Walker explained the process…
Sam Walker explained the process extremely well. Brian McCourt took me through the process and each phase was explained to my satisfaction.
Dustin Felt
Probably just a little bit better…
Probably just a little bit better communication but not bad just hard to get a hold of sometimes
Top Home Loans
Quicken Loans
Read review
LendingTree
Read review
AmeriSave
Read review
Veterans United
Read review
Rocket Mortgage
Read review