AmeriSave Review
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Reviews 16992 
IR
They were GREAT!
They were helpful, honest and paperwork was all done perfectly. It was the smoothest transaction… no hiccups! Bart and Rachael were great! I highly recommend them!
Barbsra mckinney
I had a pretty good experience but due…
I had a pretty good experience but due to the reps nick and shamans It was a little hard to figure everything online. I don't do pics and downloading and trans email and more. I don't get into tech since I retired and I really don't trust doing it online so thank you nick and shamans for their patience. With all the fraud that is going on today, I try and stay away from online banking. I don't know what to tell you about making it better, just know if it's an old person trying to do this online, then you might want to come up with a more user friendly.
Beth Miller
Clear communications
Clear communications, quick responses, smooth process.
Hanawalt Tammie
Thank you for helping me along the way…
Thank you for helping me along the way to get all my information together! I would say that the communication between us was not the best. I constantly had to contact you to get the updates.
Adam
Hard working, caring professionals!
What made my experience great was the people that worked with me to get this done. When I put in the call and got connected with Peter, it was a breath of fresh air. He was professional, caring and sincerely listened to my needs. He and Alex promptly return my calls/emails. They got this closed in five days! Thank you for all your help.
Rhonda Johnson
Great people to have on your side
What made my experience great was having a group of people who were on my side helped me with any problems I had they were on it right away. It made me feel good to know I was in good hands and things got done like they should. I loved worked with Amerisave. Thank you Rhonda
Linda Manciel
Amerisave gets an A
Amerisave Representatives were very professional and knowledgeable they were patient and were able to answer all my questions.
josef kaufmann
Morgage application
People where helpful all the way to thru the closing. Header and Brook were on top of things Thank you.
Cosmina Lazar
I had a fantastic experience working…
I had a fantastic experience working with Amerisave for my mortgage. The entire process was smooth, efficient, and transparent. The team was incredibly knowledgeable and always available to answer my questions, making me feel confident and informed every step of the way. Their competitive rates and clear communication truly set them apart. I highly recommend Amerisave to anyone looking for a reliable and customer-focused mortgage lender!
Brandon Morgan
Great experience
Great experience. Very knowledgeable staff, willing to help you every step of the way.
Robert Strumke
The only thing negative I found is the…
The only thing negative I found is the third-party people. other than that you guys are very polite and considerate, thank you
Bryan
The loan process was easy and efficient…
The loan process was easy and efficient with clear and timely communication throughout. Our loan processor was friendly, attentive, and ensured all required steps and supporting documentation was in place at every step.
Danny Brittingham
Quick response
Quick response, easy to talk too, and answered questions promptly and clearly
Ken Moon
Interest rate was just a little high.
Interest rate was just a little high. However they worked with us made it possible to pay the credit card with much higher interest off.
John Antonelli
Good website
Good website streamlines process
Charyn Cadmus
Everyone involved was helpful
Everyone involved was helpful, knowledgeable, and friendly.
Henry Russell
AmeriSave experience
Everyone was professional and courteous. I'm not very computer savvy and was guided through the process.
Katherine Cook
I had Corrine and Ken helping me and…
I had Corrine and Ken helping me and they were amazing. Corrine always made sure I knew what was going on where we stood. It went through.
Janie Hurt
Jimmy was a doll and so was Deedee
Jimmy was a doll and so was Deedee. I'm not real good at using my phone for things like we did to get this done. They both helped me a lot. Thank you to both of them.
Erica N
They worked tirelessly to help us with…
They worked tirelessly to help us with a home loan. I would definitely use them again!
DONALD HENDRICK
needed a little help
The loan officer was good - with original offer and followup till closing, but the loan processor was unavailable everytime we had questions. When closing happened she told me one thing on the phone and then another thing via email. We were not made aware of the time lag for payoffs from closing to receipt of payout checks, so we ended up making payments that should have been paid through the payout. We still dont know what figures were used for the checks issued.
Donald Jones
Chris and Jesus are awesome they put up…
Chris and Jesus are awesome they put up with all our calling, texting and e-mails. Loan closed within 15 days from application. Thanks again for your help. Don Jones
Robin Berens
This was an excellent experience
This was an excellent experience! Took a bit longer than I expected, but worth it ! Thank you so much 😊
Terry Lemons
11-29-2025
11-29-2025 , With the unique situation I'm in with a personal loan for my house they were still able to get me the equity loan I needed in two weeks . Tim Oboil was very professional, courteous, and respectful! When I would call about questions he would always be there to answer them. I'm very happy with the Amerisave. Terry Lemons
Kenneth Grady
Good work
Great experience
Betty Jarous
Quick and easy
Quick and easy
Donald Taylor
Dedication of the people that worked…
Dedication of the people that worked with us
Lawrence Bibey
I had a great experience with Todd and Tanya
I had a great experience with Todd and Tanya. They were very helpful and was in contact with me almost every day. I was never left wondering what was happening with the loan.
John
Sheila Palus was great
Sheila Palus was great. She called me regularly to check on things and give me updates. She was very responsive when I called her or sent her emails. We need more customer service folks like her these days. Smooth process. Thank you!
Daniel Woelfel
Smooth process
Dave was great at communicating and great to talk with. Smooth process
Jenny Long
I received excellent guidance through Connor Jackson and Michael Lake…
I received excellent guidance through the process. As an elder person, I was not self confident conducting important business online. My Amerisave agent (Michael Lake) was readily available to speak with me on the phone and talk me through.
Anthony Poteat
When you select Amerisave, you're selecting the best!
The staff at Amerisave were very helpful and they explained the whole process, step by step. My wife and I are so glad that we selected Amerisave and we will recommend others to use their services, as.well.
Miguel Corral
Great service.
Great service.
Cyndi Parmenter
Paul, Michelle and Laura
Paul, the loan officer contacted me right when I was looking for consolidation and was straightforward why helped get lift off for this loan. Michelle who was the Loan Processor was really professional, and I enjoyed working with her as she squared me up with last minute details of the loan. Last, Laura, the Notary came to close alone and was also very professional and at a time that I could be present. Thank you for Amerisave which is great enterprise mortgage company and so grateful for this team. Cyndi
SD
Quick and easy process.
Quick and easy process.
Lola Culbreath
Bart Whitehouse and Sheryl Brown both…
Bart Whitehouse and Sheryl Brown both were helpful in making this all happen, very professional.
Raymond Snarski
One of the finest Companies I ever…
One of the finest Companies I ever worked with !! Thank You !!!
Dawn
Amerisave staff are amazing!!
Amerisave staff are amazing!!! They were super helpful, understanding, and responded very quickly to all my questions. The process moved very quickly to assist on getting a good rate and help to consolidate credit card debt. I cannot say thank you enough.
Virginia Hoffman
This experience was made stress free…
This experience was made stress free due to the "hand holding" from Michele Gray, my processor. I had many questions at many different times and each time she responded in a timely manner with the information in a way i fully understood. She was excellent. Todd Nettles was also excellent in setting up the initial loan evaluation and paperwork. Both were professional, understanding and extremely patient.
Johnny Echavarria
Loan Officer & Keith she assigned to…
Loan Officer & Keith she assigned to work with us, both were great to work with.
Jeffrey Silk
Highly Recommended
Dave and Kristi were fantastic to work with and I would highly recommend AmeriSave to all of my family and friends. Very professional from first call until signing with the notary.
Todd Delventhal
made the process easy
made the process easy
Michael Reitz
Everyone involved were well organized…
Everyone involved were well organized and very helpful entire process.
Nicholas Torrente
Great experience
Great experience
Brenda Hinkle
Excellent Transaction/Highly Recommend
Process was smooth, straightforward and communications were outstanding. Resultant loan was processed in record time.
Denise Oquinn
Refinance cash out
Chad was my first contact person and also NIcole explained what information i needed. So the process was easy to fill out online and was informarion I needed to apply for the loan and when i had a question about sinething the staff was available to answer any question. The whlole staff was always available if i had a question. I was surprised how quickly the process took. With signing the documents. I just want to thank everyone for being so kind and understanding of my situation and still helped me. Thank you so much
Susan B.
When I finally decided I needed to do…
When I finally decided I needed to do something about my finances I choose Amerisave to help me. I am not computer savvy at all but with the help of Gabriel Baczkowski and Heather Lewis, I was able to make it happen. It took longer than I thought because of some hiccups with underwriting dragging their heels but in the end I received what I was promised from the beginning. I am happy with my locked in % rate, better than my banks. With the help of Heather keeping me informed with what was needed sending documents, with a lot of patience it,I am happy with the outcome.
Michelle
Choosing Amerisave, Saved My Dream
Starting out my dream of homeownership was a journey, but I can truly say working with the people here was a blessing in making it a reality. Kudos to Abbie who finished out my case rooting me on every step of the way! Thank you Abbie, you are Great at what you do!!
Christy
I am very please with how Gilbert &…
I am very please with how Gilbert & Stephanie that helped me. Even getting it notarized was very understanding. It was a great choice for me to make
Donn Cote
Heather McCabe was exceptional
Heather McCabe was exceptional
Major L Wilson Jr
Darla and Justin did an excellent job…
Darla and Justin did an excellent job and where very responsive on getting back to me when I had a few small issues. They both should be acknowledge for their professionalism and taking care of the customer,
Mikal Shedd
They were easy to work with.
They were easy to work with and, instead of giving me a run around about how they couldn't give me a loan for under $90,000, they gave me exactly what I wanted. It was refreshing to do business with them.
D. C.
I didn’t go to recordings someone…
I didn’t go to recordings someone answered when I called. Peter helped each time I called no matter what the question.
Maria
Did a great job
Did a great job
jdd
Fast and easy, very professional. Not a scam.
Very smooth and easy transaction. Everything was completed much more quickly than has been my experience in similar transactions. Everyone I worked with was very friendly and professional even as I worried about this being a scam. I would work with this company again.
Vernon Berry
quick
quick, easy, they were concern about me and answered my questions quickly. Philip my agent was great, so was Lula and Emerson thank you.
Jon LeClaire
Good but not great mortgage refinance
The loan officer and loan processor were both professional, courteous and helpful. But we kept getting the wrong form (more than once) sent to us. It was just a list of the debts we wanted consolidated. The whole process was long and tedious. Closing was a nightmare. No contact from the title company or the notary until we called the processor. This resulted in at least four days delay.
Mary Malone
I’m a repeat customer with AmeriSave…
I’m a repeat customer with AmeriSave and will always use them for my mortgage needs! Their people are amazing - kind, knowledgeable, and efficient. Lots of options to choose from and they were very responsive to my questions. It took less than 3 weeks from submitting my applications to getting my funds.
Terri Lewis
Michael was very helpful and a pleasure…
Michael was very helpful and a pleasure to work with. He always answered all of my questions.
Carol
The loan process was relatively simple
The loan process was relatively simple. A credit issue was found and cleared up so my credit score should increase over the next 90 days or so. As of Wednesday morning November 26 my deposit for $7200was not in my account. I was told Sunday that by Wednesday it should be deposited. Hopefully today.
Steven Sippell
Better communication with clients.
Better communication with clients.
Linda Lewis
Efficient
Kristin always responded promptly ea and every time I would bother her with questions… always pleasant..
Code
Smooth andone person to deal with
Smooth andone person to deal with
D Brown
Very profesionally handled
Very profesionally handled, good communication. Closed in about 3 weeks after applying.. Patrick and Jake were very good and helpful
Tanika Mitchell
Too much miscommunication and…
Too much miscommunication and requesting information at the last minute.
Jeffrey Bratton
I would highly recommend AmeriSave Mortgage Company
This was my time working with AmeriSave. Working with Brandon Fox and Lisa Merritt was a great the both of them was very nice and helpful to work with!!!
Joy Moyer
Gary Loveless (my loan officer) & Andrew TieShue ( my loan processor)
Gary Loveless (my loan officer) was very helpful in helping me determine what mortgage loan would be best for me. I ended up choosing a mortgage refinance with a cash out option. Andrew TieShue (my loan processor) was excellent to work with. Any time I had questions on the mortgage process or documents he got right back to me to answer my questions. He always had a pleasant attitude. He kept me informed of all the documents that need my attention. I would recommend AmeriSave for a mortgage loan/refinance.
Ronald Klemz
Great staff
Wonderful friendly people. Quick to respond and explain whatever question I may of had.
Glen Barnett
Our Experience was great
Our Experience was great. They was nice and patient and explained everything really good
Randy Hicks
Awesome experience
Awesome experience! Great people to work with. We are so happy we chose this company!
Gisha Bayless
Impressed
A friend referred me and I am so glad she did. Kelly and Jesus made the process so easy. They both kept me informed and answered any questions I had. I am happy I chose AmeriSave Mortgage.
Tina Edwards
You all are amazing thanks so much
You all are amazing thanks so much
Bradley Goodman
I reached out to Amerisave on a whim…
I reached out to Amerisave on a whim just to see what options were available to me. I was able to refinance and take cash out of my home to help get me out of a bottomless debt pit. Antwan and Kristine were fantastic. Absolutely fantastic customer service. Answered all my questions quickly and promptly. Antwan even called me on the weekend, on his day off, to answer a question I had emailed in. I would absolutely do business with them again. There were no hidden fees or costs I wasn't anticipating. Zero issues start to finish. The entire process lasted about 3 weeks and was so smooth. I did have tasks that trickled in one by one like others have reported, but that was easy to manage. Just log in, do what you have to do, and in 5 minutes you're back on with your day. Easy. Thank you so much Antwan and Kristine. You both really gave me and my family much needed financial relief!
Paul Taylor
Great experience
Rebecca and Kristie were a great help with our loan. I highly recommend Amerisave
Myles Boulter
Deb was extremely knowledgeable and…
Deb was extremely knowledgeable and helpful throughout the entire process. This was an easy and smooth process Thank you MB
Gary Smith
GREAT JOB DONE
This company was easy to work with. The agents were very professional. Got all the paperwork done in a speedy and timely matter...
David Damarodis
The ability to speak directly with the…
The ability to speak directly with the people actively working on the loan. I got my questions answered evenings, and weekends. They were able to solve issues very quickly.
Carroll Longerbeam
Everything was really great and all the…
Everything was really great and all the people was very understanding and pleasant but when it came time for the money 💰 to be put in my account it wasn't there on the day appointed I know that may not be there fault but they choose the company and that didn't make me very happy hope this will be taken care of soon
Marc Edwards
STELLAR
STELLAR: Product & Customer Service
Gail Miller
The representative Heidi Erickson was…
The representative Heidi Erickson was very good. She kept me updated on the process and was very pleasant to work with.
Ralph Dalon
Professional Help
The people that helped my process my loan were all professional. They were able to help me step by step through the process.
Ronnie Faulks
The staff were very available for…
The staff were very available for questions and returned calls in a timely manner.
Sandra Kimmel Kennedy
Everyone one gave us all the info we…
Everyone one gave us all the info we needed,they made our transition very easy.Everyone was there anytime we had a question they got back to us immediately.I would work with this company again.
Timothy Thompson
Everything when real good people were…
Everything when real good people were very helpful.
Michael Glover
Everyone was very professional
Everyone was very professional. Zach and Maria really took great care of me
Tom Craton
Everything was easy and went smoothly
Everything was easy and went smoothly. DD was very pleasant and patient as I gathered the documents and information she needed to process the application. Heather explained the process and got me off to a start and the closing attorney Jeff was very nice as well.
customer
Everyone that I dealt with was great…
Everyone that I dealt with was great and everything went smooth and worked exactly as described. Thank you!
KUNTA/VENKATA N
Helpful
Helpful, friendly and informative intelligent staff. Guided me through entire process.
Derrick Oliver
That they will help push the process to get what you ask for
Very helpful and smooth quick process. Always ask questions and they will answer what all you have.
S J
People
Responsiveness to customer. Answered questions with lots of patients!! Thank you!
John Faulkner
I got a pamphlet in the mail and…
I got a pamphlet in the mail and decided to call cuz it was something my wife and I was discussing in terms of a refinance or a cash out refinance. After speaking to Mr Drake he answered every question without any pressure whatsoever even gave me feedback and emails in regards to my questions in detail he offered a few special requests that he probably did not have to but this goes to show the type of service that I received was outstanding. Through the process as it changed from one person to the next I only had to speak to two. Wes and John. Both of these guys answered all my questions received my information acknowledged they received my information when I sent it and followed up with the resolve of each step. The process really could not have been any more simple when it comes to amerisave as a whole. We are very satisfied that we chose them and I would definitely recommend giving them at amerisave if you're thinking of cashing out or refinancing. Thank you AmeriSave
Alpha Davis
Getting me approved
Getting me approved
Robert Rogers
AmeriSave made it an easy process and…
AmeriSave made it an easy process and made sure I understood all the paperwork.
Beth Shrom
Awesome services!
Everyone we worked with was helpful & knowledgeable. THANK YOU Ryan Virtue & Thea Randolph!!
Jared Conrad
Everyone is great
Everyone is great. Please don’t sell my account again. Amerisave is where I want to be. Thank you
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