AmeriSave Review
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Reviews 14928 
Ana Flores-Lorenzana
Quick process.
Quick process.
PETER MARTINEZ
Great experience working with knowledgeable and professional staff.
Very knowledgeable group of professionals getting the job done to my satisfaction.
Patricia Conklin
Everything was going fine until John…
Everything was going fine until John Leflore I don’t know how to spell his name drop the ball couldn’t contact him or anything then the Next guy that picked it up. Did everything right?
Richard Shingola
It went well.
It wasn't bad . I did get my loan pretty fast . I am grateful to AmeriSave. Thanks again.
Tina Matson
Highly recommend Amerisave!
The team at Amerisave was great! Everything was explained to me clearly. Every person I was handed over to said things in a very similar way the previous person which helped ensure I stayed on track and clear as to what the next steps were. Everyone was always available when I needed you and was quick to follow up and provide answers. Very pleased with the service and would highly suggest them to anyone!
Dee Beaudry
Most everyone was professional and…
Most everyone was professional and explained what we were paying and how the closing would proceed.
Aaron Byrd
great
The experience was good and time efficient.
Jesse Brann
Overall experience was great
Overall experience was great. I would strongly recommend
Mari Worley
Amazing Customer Relations
My loan officer and processor were attentive and receptive through the whole process. They made it all very easy.
Cathy Harris
I was not impressed with the processor…
I was not impressed with the processor at all. She did not give direct answers to my questions. Did not respond in a timely manner. I repeatedly had to send same information over that she requested.
Wiley Oleson
The Process
The process from beginning to end was nearly painless.
Kathryn Vorse
Items needed for application.
It would have been less stressful if I had been given a list of what items were needed to process the application ie; declarations for HAZARD, FLOOD INSURANCES. Also name of co-home owner.
Russell Grant
David O & Carrie M
Carrie Monk was amazing and funny. She walked with me through the entire process. David O is the reason I accepted the loan with this company he made me feel like he did not just want my business but genuinely wanted to help me. They have a great team.
Michael Dephillips
Mark Merk was the saving grace during…
Mark Merk was the saving grace during this process. Communication after we were handed off for loan processing was nearly non-existent. We had to call repeatedly for updates, along with our insurance agent, when we were dealing with Lisa Merritt. It wasn’t until I called Mark and voiced our concerns that answers were obtained.
Janet P Shuminsky
IRS payment
They are very helpful and had the best interest rate for me. I only gave a 4 star, as I am waiting for the money to be wired to my bank.
Lon Harris
Very helpful
Very helpful
Norman
The agents were knowledgeable
The agents were knowledgeable, courteous and very easy to work with.
Kim Morgan
Anser the phone
My biggest problem was the phone always went to voicemail . I would say 1 time out of all the times I called someone answered. The rest of it went good .
Laura League
Great service
Very understanding and helpful. Made the process painless
Roni
Lisa is awesome!!
Lisa was great, she kept me well informed and helped me get through it. We were having problems because my house didn't show it was in my name yet. So I had to go to the county to get it emailed to them . Im giving Lisa 5+ stars.
Tauqir Malik
Very pleased with the honesty of the…
Very pleased with the honesty of the staff. I was updated at every step when loan process progressed. Overall, I had the best experience with AmeriSave.
Gayle B
I worked with Beatrice and Meredith
I worked with Beatrice and Meredith. Through this whole process from start to finish, these ladies made this process possible. Dedicated and very knowledgeable women.
Kathryn De Pontee
Great customer service
Great customer service! Loan was completed in half the time I thought it would be!
Melissa
Wonderful experience
Wonderful experience working through the process from start to finish with Amerisave. Very knowledgeable and not pushy about a major financial decision, which is very important when choosing a company you can trust. They responded very quickly to questions and it was a very personalized interaction. Thanks to the entire Team!
James Vaughn
The people who i work with was very…
The people who i work with was very polite and up front with everything help me when I had questions very happy with the whole process
Jason Ramberg
Thank You!
Tarak our Mortgage officer and Mike our processor were a great team! They made the process smooth and quick! Thanks so muck you guys!
Jordan Mcintire
Very quick
Very quick, great communication, and so convenient. Corinne is wonderful and will do everything she can to get you the best deal!
Margo Mccrory
It was very easy a nice experience.
It was very easy a nice experience.
Robert Matrisch
They where very helpful in asking…
They where very helpful in asking questions
Maryann
Processing and Completion of Application
The process was efficient and complete in about 5 weeks. The banker and loan processor were knowledgeable and helpful with the explanations.
Esteban Flores
Amerisave personnel made my experience extremely comfortable. …
Amerisave personnel made my experience very comfortable. The APR was reasonable and the communication went smoothly. Angel Castilleja was very attentive and answered all of our questions in a language anyone can understand. Great experience overall, and I highly recommend recommend Amerisave.
Jill Coffin
AmeriSave's rates are very competitive
AmeriSave's rates are very competitive, winning out over other mortgage companies. We appreciated the professional, yet personalized service we received from both Bobby Bookout and Kerry Jackson who helped us throughout the loan process.
Belinda Stull
Responsive Agents and Great Service
Once we worked through some delays, the service was great and very responsive!
Raj
The process with AmeriSave was amazingly easy!
The process with AmeriSave was very smooth, transparent, and my team (Keaton and Syvelle) were very communicative and explained what was happening every step of the way. They also gave me a firm timeline of the closing process, and closed on the very day they said they would. I would definitely look to do business with them again. Plus their rates are very competitive!
Mark Gaia-Mauer
Professional and friendly
The professional and helpful way I was treated. Everything I needed was addressed in a timely manner and I was kept informed during the process.
Thomas Linnell
Satisfied
Well, they worked with us to refinance our home, with a payoff that we could afford. They were pleasant to work with, my only problem I had was that I felt they didn't keep us up to date on the progress. or to just check in, but other than that I am satisfied
Alfonso Prada
The process was easy
The process was easy, Carrie Monk our loan Processor and Kim Lu our Loan officers are professional and knowledgeable, they gave us all support we needed. 10/10. Thank You
Gladys Thasiah
It’s a very good experience working…
It’s a very good experience working with AmeriSave Mortgage. Especially Heather Baer and Lynette Terry. They are the kindest, caring and patient Loan Officers. I wished every Loan Officers are like them. They are the BEST! Thank you.
Patrick McGinn
Brian and Ryne were honest and…
Brian and Ryne were honest and transparent through the entire HEL process. We highly recommend AmeriSave for all of your lending needs!
Randy Reed
Good experience
Friendly staff, great communication, and a fast, smooth process.
Debra Ann
J.R. is the BEST!
J.R. Schroerlucke is wonderful! J.R. makes me feel at ease with the entire process and is right there if I have any questions. It is because of J.R. that made me be a returning customer! Thank you Deb
Edna Leopoldo
Customer Support were outstanding
Customer Support were outstanding. I highly recommend their services to my friends and family.
Andrew Young
Very nice people
Very nice people
Glenn Campbell
Great experience
The people who I interacted with were great.
DOREEN L ROUB
Great experience with AmeriSave
Great experience with AmeriSave. Staff professional and very good communication. customer portal is easy to navigate and understand. I was pleasantly surprised at the ease of the entire process. Great company!
Julie D
clear communication
clear communication, short timeline
J Skinner
Great Customer Service
Amy and Geoffrey kept us in the loop throughout the entire process.
Maria Davis
Customer service at its best…
I was treated with courtesy and respect. My Concierge, Alex, was the best example of how to treat customers. Process was easy and communication was consistent throughout. Thank you very much!
Bruno Felix
I had a great experience from beginning…
I had a great experience from beginning to end, my questions were promptly answered in a friendly way, I had access to the agents the whole time, the documentation was clear and easy to read.
C B
They were very helpful
They were very helpful, professional and courteous.
Adriaan Dommisse
They worked hard and relentless to…
They worked hard and relentless to close the deal Great guys
Mick
Excellent business
Excellent business. Very professional and extremely knowledgeable. I would recommend Amerisave to anyone looking for mortgage needs. Lots of great teamwork. They always stay in communication with their clients.
Vella Cortinez
"MY NEW BEST FRIEND" Although the process took longer than…
Although the process took longer than expected, Heidi Reed went above and beyond for us to get our refinance closed. I am happy we choose Amerisave to refinance, when other companies told us no Heidi worked for us. I would recommend Amerisave.
Harold Crowley
Great people and staff Thank you
Great people
Rubin Laposky
Thank you Hazell
Hazell was great. She was very informative and an even better communicator. She did what seem.like her very best to be welcoming. Hazell was also knowledgeable and always answered my question in a timely manner.
Joseph H.
The customer service is great!
The customer service is great and the portal to upload your documents is very user friendly.
Patricia Huffman
Prompt service freindly people.
Prompt service freindly people.
Catherine Dowler
Fast, easy and ckear
Fast, easy and very clear. Good communication and we knew where we were in each step of the process.
Sonya Latimore
Exceptional Guidance/Effortless Teamwork/Helpful
I had a seamless experience. Everyone was very helpful with me fulfilling my goal. Very tentative on making sure I was informed and received all information throughout the process. Always available, if I had a question or concern.
Jonathan Mendoza
Great service
Great service. Ken provided me with different options to get the right loan approved. Cicily helped me with whatever i needed and was real prompt on her service. Everything was a real smooth process from start to finish.
Danielle Dice
They worked well with me
They worked well with me
William Reynolds
The folks are Amerisave were great...
The folks are Amerisave were great to work with. They were easily reachable, communicated clearly throughout the whole process and made the transaction very simple to get done.
joshua monahan
Julie and Alexis were amazing through…
Julie and Alexis were amazing through the whole process!
Rozell Harper
God will answer Prayers
The first individual I talked to seemed to have compassion, understanding, and listened to what I had to say. He assured me that he could help me. I was handed off to the office who really stuck by me and helped me navigate thru all the items that were needed and informed me on things I didn't know about. Then the closing was seamless 1 2 3 done.
Robert Arsenault
It was a great experience
It was a great experience. It was really easy and did not involve lots of paper work for me to find. Great people to help through the process and quick from beginning to the end.
Lisa Golden
Very kind and friendly good to deal…
Very kind and friendly good to deal with fast and efficient was awesome Thank you
Eugene Quintana
Well everything went really well
Well everything went really well. The experience with all the folks that was helping me go threw this remortgage was painless and easy. All the people I dealt with was very professional. I would highly recommend you to anyone.
Arlene Eastman
Good experience
Good experience, a couple glitches along the way, due to HOA; however all in all a good experience
Tresha Arrington
So helpful all along the way.
So helpful all along the way. Answered all questions in a timely fashion and it was such an easy process
Victoria Somers
They were quick and painless.
They were quick and painless.
Dennis R
Being treated like real people and not a number…
John and Karla were great to deal with and answered all our questions. Karla went above and beyond taking care of any problems we had.
Celestina Gardea
I really had a great experience
I really had a great experience, it went so stress free. I felt like everyone new what they were doing. And we're very helpful. Thank you.
Albert Paglione
I thought that everyone I dealt with…
I thought that everyone I dealt with concerning this home equity loan through AmeriSave was very professional and Compton. Everyone answered all of my questions and the transition for the loan went very smoothly.
Tanya Jones
My experience was made great by the…
My experience was made great by the pleasant and professional staff that handled my account. All three associates were very knowledgeable of their specific jobs and were very helpful to me. Everyone was very cordial and seemed eager assist me in this process. Inquiries and questions were answered in a timely and everyone was always willing to assist me. They made the process easy and stress free. When I decided to make changes to my loan, it was not a problem. I didn't feel that my "last minute" change encumbered the process, and the staff were willing to assist me and make the changes stress and hassle free and in a timely manner. In addition, the timeline was still met. Everyone was awesome.
Ajitesh Singh
Everything was great and smooth
Everything was great and smooth. Denise, Patricia and Johnathan are really very helpful and proactive for all my queries thought out transaction. It was best in class customer service.
Theresa
Was a bit confusing at first
Online process went smooth after the initial session and it moved alone.
Margaret Bagley
Justin Sharp was great very patient
Justin Sharp was great very patient
Donna Harris
The process was made easy by all…
The process was made easy by all involved.
Larry Edwards
Very well pleased
From start to finish, everyone I was in contact with was very professional and courteous. They were well informed and answered all questions posed to them concisely to my complete
John Chestnut
i have already written a response to to…
i have already written a response to to you nthat will have to do it Thanks
CP
It was an incredibly smooth process
It was an incredibly smooth process. I was looped in every step of the way. My phone calls were returned timely. Lynette did a great job.
DJ Johnny's Magic Moments
My service Great loan experiencerep
My service rep, Theresa, worked very hard getting closing done as fast as possible. Kept me updated every step of the way, answered every one of my questions, returned all my calls promptly.
Rosemary Taddesse
I am thankful to all the people who…
I am thankful to all the people who worked on and helped me to get my loan. I would definitely recommend them. Very good caring people!
Andres Chamorro
Game changer experience.
Overall was a good and smooth transaction.
Duane DeSalvo
Amerisave Provided a Great Loan Experience
Amerisave, by far, had the very best rate and terms for the loan we needed and our mortgage banker, Beatrice and Loan Processor, Lou were an absolute delight to work with. They processed the loan in record time and were absolutely transparent about all the terms and made the entire process easy and, actually, enjoyable. I'd recommend AmeriSave to anyone who is looking for a mortgage loan!
Dennis
Everything went well and the closing…
Everything went well and the closing was a breeze. Everyone at AmeriSave could not have been better.
Leah Marx
I find Amerisave a very easy company to…
I find Amerisave a very easy company to work with Would recommend
Allen Biddy
Very fast and professional
Very fast and professional
Barbara Parks
It’s always because they have patience…
It’s always because they have patience and it took a while to get out of papers and stuff sent, but we stick this stick with me and we got everything done and I thank them
Need more seasons, but great food
Outstanding representative
Outstanding representative
Tony Lashley
Everyone was great from beginning to…
Everyone was great from beginning to the end
Linda Holland
Everyone was friendly and knowledgeable…
Everyone was friendly and knowledgeable . Made the process easy.
Julie
Treated with care and concern
I had rapid responses each time I reached out to Tim or Ken. I did not feel like a number, but was treated like a valued client. I was provided with an expected time frame and told about each step of the process before it unfolded so I never felt in the dark.
Gary Moore
The people were great to deal with.
The people were great to deal with.
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