AmeriSave Review
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Reviews 13533Thank you so much for your help and support. We are very grateful to Amerisave, and in particular to Joseph Smith and Clayton Haynes who helped us navigate successfully through the requirements and complete all transactions. The company went out of its way to accommodate the final signing process. Amazing! Sincerely. Nancy Roldán and José Miguel Cueto.
Troy and Ashley were great to work with and everything they stated would transpire, did, exactly as they said, no surprises. Thanks Troy and Ashley
Good People
Excellent and timely help with refinancing. Everyone was fantastic!
The ease of starting the process was convenient. However, the communication throughout was very disappointing. I was constantly trying to connect with the team and would have to reach out for multiple days and go through multiple people before receiving responses. If I wasn’t under a time constraint, about half way through the process I would have gone with a different company altogether. I would never recommend AmeriSave because when I did express my concern, it was not acknowledged or adjusted.
would've like this to have been with some cash back
I received a home equity loan from Amerisave. From beginning to the end of the process was so smooth. Both reps that i spoke to was so professional and I was informed every step of the process. You have a website to check everyday and see the process of your loan. I would recommend Amerisave.
Great communication throughout the entire process, from start to close. All questions answered in a very timely fashion. Highly recommend.
Second time for me using AmeriSave and the experience of the people who helped me made the process go smoothly. Thank-you to Matthew Johnson and Germain Carreno for their assistance with this transaction.
Great Service
Everyone I dealt with was wonderful. The whole process went so sooth. Thank you .
Very helpful and responsive.
Great experience. Everything was done very fast and professional manner.
Everybody in the organization was simply first rate; Holly and Syvelle outrageously top notch individuals. This was a second refi to lower my mortgage payment and everything went extraordinarily well. I highly recommend and found them very competitive in the marketplace.
Courteous, fast, professional in every way!
Professionalism
People all very helpful willing to answer questions at any time I know they're very busy but it was a very good experience thank you
Clear and frequent communication was provided throughout the whole loan process. Very smooth transaction.
Amerisave worked with us when we did not think refinancing was possible. Heidi and Ailin made the experience so easy. They were helpful, knowledgeable and patient with all my questions...and I had a lot. Definitely recommend!
Ben Thomas was amazingly helpful throughout this process. As we all know buying a house is s tedious and stressful process but with Ben's help it was easier. Also when Amerisave hooked us up with Kevin Bunte the reality man it was a perfect match. I can't thank them enough for all their help.
The process was seamless and extremely easy. The Processor, Thomas Temple answered all of my questions and responded to any concerns timely. Completing most of the application process added to the ease of getting the loan completed.
Very informative, ensured I never had any questions. Was pleasure to work with.
I started my process with AmeriSave Corp 10/2/24 and from the first contact with William B I felt that he truly cared and did his best to help me. Both William B and Ben T were very caring and professional as they walked me thru my quick process of approval and closing. I was able to successfully refinance within two weeks after my start date.
From start to finish it was easy and very enjoyable. No stress. The people I talked to were very professional and were willing to answer all my questions at anytime
The process was very simple as before. I wasn't the happiest with my % rate but all good.
No problem in getting loan. All loan officers were great.
All the representatives were extremely helpful in answering questions and helping us with all the questions and requirements needed to complete the application process. We are older and needed a lot of help and they were willing to give us all the information we needed.
My agent was very helpful and knowledgeable about the process
The process was very smooth and easy. Dave and cicley were very easy to work with.
Everyone was very professional and efficient. No wasted time, process is streamlined and minimal direct interaction slowing things down!
The entire process went smoothly and my mortgage processor guided me throughout. I highly recommend Amerisave and would use them again in the future.
Process was quick and very professional.
Fast fast and easy!!
So professional handling the process was great.
Very professional, friendly and prompt - emailed or called when needed info- Clayton and Richard made the process very easy
AmeriSave equity loan has helped me
Wonderful agents to work with every step of the way!!! My 2nd home refinance using Amerisave. I would use again in the future!
The underwriter and agent were very helpful in getting the HELOC completed. It moved forward and closed timely. Great experience!
Very quick and painless process. They were very patient and helped me get all the paperwork I needed to get it done in less than 2 weeks.
Professional and courteous
I love that the loan was quick and easy and mostly emails. Made it easy for me to complete the application and to finish all the online requirements. I am very happy with my loan and my loan officers.
My experience with Amerisave was terrific Very responsive and helpful my broker and processor were wonderful
My experience with AmeriSave Mortgage and the people that worked me was easy and fast. The knowledge and respect for a new customer was a welcoming affect on me. They all cared and if any issues they would make sure it was handled with respect. Thank you AmeriSave Mortgage for being there.
Simple to understand and make the experience a pleasure.
Questions were answered in a timely manner. Very nice and pleasing people to work with. I have already mentioned you to friends and family.
Ryan and Heidi are the best and communicates in a timely manner. Thank you 😊
I can’t imagine having gone through this experience without Jordan Thies! He was super patient, kind and made us feel confident. He and Thomas were great!
Absolutely awesome! Efficient and quick! Highly recommend
Everyone involved with my loan were always willing to answer my questions and kept me informed through the whole process. I am very grateful for the way the process was handled. Thank you Doug Freeman
The people. Especially Cory Hobbs and Sarah Doenges. The loan process took longer than it should have and Cory and Sarah were there for any questions and frustrations. They always returned my calls the sane day I left a message. So great people. Oh, the closing notary, Cleopatra, was also very friendly and professional.
Chelsea was grateful to work with. Knowledge friendly supportive always available and always makes you feel important. I would change your disbursement method. I closed on a Tuesday and it's now the next Tuesday and I still haven't received my electronic deposit. I also believe that you should be sending my payoffs electronicly as well. It is taking way to long. I was informed that you would be mailing me the checks to pay off my credit cards and whatever else I'm consolidating i was not happy with this process. I paid the fees for you to do that not to have to do myself. You should just deposit it all into my account so I can make the playoffs myself and not waste more of my money and time to do what you should be doing. You really need to change your process. You are hurting your loan officers when they work so hard to begin with and then drop the ball. You need to support them more. Chelsea was so amazing and I loved working with her. Anyone that gets to work with her should know that you will be treated as you deserve.
People Very profesional. Process very aesy. We closed in 30 days.
Commutation with customer more
were professional, and timely guiding thru the process.
We had an amazing experience, everyone involved answered questions quickly and accurately. Would recommend them 100%
Tarak and Justin, the main people I interacted with were informative and professional throughout the entire process...They represented themselves and Amerisave with high standards...Everything was explained, questions answered, and guidance provided...Just a Great Experience in getting things done...
The whole application process was easy and the representatives were all very helpful through out the process. Thank You.
Everyone was very helpful & knowledgeable. Especially Chris Pack & Nicki Tran. There were times when the communication could have been better. Perhaps a daily email with a progress report? Just a few lines to let the customer know where we are in the process. Other than that slight critique, it was a pleasure to work with you. We thank you all sincerely.
They are efficient, professional, and pleasant every step of the way. My favorite thing is that everyone makes sure that not only are you notified when any step, on your behalf, is taken, but you also have, at least, a layman's understanding of why it is happening.
Thank God for people like you all good people that understand American save mortgage you all are the best thank God for you all Reverend Brown
Everyone was very knowledgeable and answered all my questions.
I was a little nervous and apprehensive about making such a large financial move. Amerisave was great! My salesperson, Lyn, and processer, Linda, were excellent and top-notch. The process was smooth, and they explained every move. My experience was fantastic, and I fully recommend them.
Ben was our loan specialist and he went above and beyond for us. He did everything in his power to make sure that we could close on time and when it came down that we couldn’t he actually helped us close while we were on vacation. Great company to work with.
My dealings with Calina and Krista were very very professional and pleasant. Would definitely work with these two in the future 😃
Roberto and Nolan were excellent and patient. Roberto explained every thing to me so I knew what I was doing.
Andrew and Ben were great people to work with, Very helpful!
My team did a great job and was very professional and fast!
Very easy process!
The people I worked with were helpful, patient, friendly and honest. The process was not too difficult. My biggest problem was uploading my documents. I don't use scans often so I had to shake the cobwebs off my brain. Thanks to all involved. I appreciate you. they process was
Communication with Tyler and Shannon was a plus, they answered my questions along the process. Tyler offered different quotes that i could select from. The step by step process and guidance by shanon and tyler made something overwhelming seem so smooth. It was nice to actually speak to someone live and communicate by phone, email, and website throught the process.
Excellent loan officers that are very knowledgeable and helpful in dealing with my loan. They have made the process as easy as possible !
I enjoyed the loan process with AmeriSave Mortgage Corporation. The District Manager, Loan Officer and Loan Processor were excellent. They were professional, courteous, knowledgeable and thorough. I am a senior and at times was ‘stuck’ when it comes to the computer or technology-I always got help and was walked through the steps to complete a task. Thank you for that.
Everything went great until the last week of the process. The communication completely stopped. I had questions and could not get answers. Literally left 3 voicemails, and 3 emails for the woman I was originally working with. It’s like she disappeared. I called her boss and got no response. When working with the processor in the end, communication was a little better, but was still spotty, and she couldn’t answer some of my questions. Closing was delayed by 15 days because things kept coming up that should have been dealt with earlier in the process. Over all, I look forward to working with the company for the life of the loan. The process of getting it, just wasn’t as smooth as I expected.
Great experience. Easy to work with.
Great customer service efficient
Staff was very courteous, VERY thorough, sometimes aggravating, but realizing they are just making sure the process is complete all the way to the finish line!
Our banker, Amy, was professional, knowledgeable, and so helpful and efficient in navigating us through the process. She answered all of our questions and made us feel so comfortable. Would absolutely recommend this company. Our processor, Hazelle, was very patient and helpful as well. What a great team my husband and I had with these ladies. Thankyou, Amerisave, for making the process so smooth. Don’t hesitate to use this company. Warmest Regards,
They were great. Walked me through the whole process and when I called for answers they always called me back and helped me. Their online portal to submit the documents needed was super easy to use.
They were very quick in getting my loan approved. Also very precise with everything that I needed as far as paperwork. The whole experience was great, and I highly recommend them.
The entire process was completely explained from the initial request. Every person I talked with answered all my questions and always returned correspondence in a timely manner.
From start to finish everything was very easy and straightforward.
Justin and Peter are absolutely awesome people to work with. They both made the process effortless. I would Highly recommend Amerisave to anyone looking for a refinance. They just made the whole process so easy.
Everyone I dealt with was very thorough and explained the process and the steps needed for me to move forward with my request.
THEY HANDLED MY QUESTIONS AND DESIRED DIRECTION WITH PROFESSIONALISM
Malachi and Stevy were very helpful, responsive, and professional. They made everything easy for me.
Meredith was absolutely fantastic
Each person I encountered was professional and personable.
Brandon and Chris, did an excellent job with the loan process thank you for everything
Everything went smoothly and
Very fast turnaround. Every individual I dealt with was very helpful.
Low interest rate
Communication from everyone was great through website and/or phone conversations. Process was made easy using the website. Everyone was polite and answered any question s I had.
Everyone was helpful. Everyone stay in contact with me and when I called you always returned my call.
I really enjoyed working with Troy and Lyanne on my loan. The process was very smooth and they were upfront about what they could offer with your current situation.
Thank you for helping us in our time of need. Your company was professional and efficient in every way. Your staff explained the process very well. Thank you. Calvin and Deborah Davis
The service was fast compared to others that told me 45days. Staffs were helpful.
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