AmeriSave Review
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Reviews 16824 
Christine Pellegrino
Hilarious Kadar was very diligent and…
Hilarious Kadar was very diligent and getting loan processed very quickly.
Sharon Rienerth
Process was long but worth it.
Overall I was pleased with my experience. It took some time and a lot of uploading of documents, but I was eventually approved. I will say that my loan officer Robert and the two processors, Misty and Lucas, worked very hard to get everything done.
customer
I was very satisfied with the…
I was very satisfied with the communication i recieved through the refinance process. Whenever i called or left an e mail with a concern, i was promptly given a call back within 24hrs.
Steven Kline
Everything went very smoothly and…
Everything went very smoothly and without and delays everyone was very helpful with any questions I had.
KEITH GASS
ABBIE WAS AWESOME
ABBIE WAS AWESOME. SHE WAS VERY PROFESSIONAL AND KEPT US INFORMED DURING THE PROCESS FROM START TO FINISH. ALSO RESPONDED QUICKLY AND HAD THE INFORMATION I NEEDED. THANK YOU ABBIE!!!
James Odonnell
Hazelle and Derek are top notch
Hazelle and Derek are top notch. Kept me informed every step of the way. Answered my questions promptly.
Belinda Clouser
Everyone was very friendly and…
Everyone was very friendly and knowledgeable. The process was quick and easy. Everyone was helpful with questions I had during the process.
Les Kayanan
Wasn’t sure of all my options
I ended agreeing to the home equity loan though I would have preferred more information comparing all options… I was not sure why an Appraisal was needed… when signing papers I asked if this was a taxable event and was told yes… did my research quickly to determine it wasn’t.. as much documented information I was asked to provide I didn’t feel I was getting information in return… However, loan processor, Stephanie Adler, was superb in helping me with my questions and she was primarily why I agreed to go with AmeriSave in the end.
Lorraine Mcreynolds
They explained it very well how the…
They explained it very well how the process worked. They got me the best deal and they worked with me very well thank you.
Sheryl Rambo
I appreciated their reaching out to…
I appreciated their reaching out to remind me of everything I still needed to do.
Aristotle Andros
Five star service
Five star service
Karen Kocher
Will Asa and Andre, Sharon and Crystal!
Will Asa and Andre were the best at keeping us informed every step of the way. Sharon was very considerate in doing the appraisal. Crystal sure knew exactly what she was talking about, and we got the closing papers done in no time. The money was in the bank when we were told it was going to be!!! What a way to save time by not having to sit at the bank.
Charles
It was great working with these guys
It was great working with these guys. They knew what they were doing and being professional. Enjoyed working with them.
John
Knowledgeable person like Brian who help me get through this process. thank you very much Brian
Knowledgeable person like Brian. He was very helpful and answered my calls personally and I was very satisfied with his help.
Linwood Turner
Great customer Service
Jeff and Sheryl handled everything from start to finish. It was a very easy process thanks to their knowledge and attention.
Rodney
Everybody was professional and nice!
Everybody was nice, informative and professional, except for the Underwiter who tried to close my loan to soon and give me half the money I asked for, before I could get my last Anuity to them.
James Morris
Professional and helpful during the…
Professional and helpful during the loan process! Everything went as promised! We are very happy with everything!! ♥️
Bernard
Working with Dawn Moreno was great
Working with Dawn Moreno was great She was very knowledgeable, kind, and professional throughout the process. She made sure I was timely in submitting the required personal information.
Susan
Very helpful people
Very helpful people, especially Brian!!
Silvio Robelo
Refinancing a mortgage with ease.
The refinance process was pretty "straight forward". Easy to understand and follow needed documents, upload, and email/phone communications with the loan agent and loan processor. I highly recommend this company for securing a mortgage at a fair price and ease of completing the process.
Daniel Hardee
It was a great experience and the…
It was a great experience and the process went faster than anticipated. The closing was smooth and was done at my home in a timely fashion. All involved wwre very professional and I enjoyed working with them.
Felix Acosta
Processing for my loan was done in a professional and convenient.
Loan managers are up to date and very professional.
James Pearce
I would definitely recommend American save mortgage to any of my friends
Everyone I talked to was very friendly and knowledgeable. They answered all the questions that I had concerns about took care of business the way it should be handled!
James Carpenter
Great service
Great service. Competent professionals. I would recommend AmeriSave wholeheartedly.
Barbara
The process
They didn't promise me anything but they did get my loan approved in a timely fashion. They always stayed in contact with me thou out the whole process. I'm absolutely happy, they made the process very easy and I didn't have any problems with my loan officers.
Beverly Williams
The patient
The patient, the professional experience. Always encouraging.
David Wall
Very knowledgeable and helpful…
Very knowledgeable and helpful specialist.
Edward W.
Scared throughout the long process
You need more professional people on your staff. Hazel hung up on me three times during this long process. I became scared many times, thinking that I was dealing with a scamming company. I simply would not recommend. I was insecure the entire latter part of the process. Hard to reach this company, too. Seems understaffed.
Chris a. Pennington
Everyone involved was very…
Everyone involved was very knowledgeable & caring. They truly worked to get me what I wanted.
Stephen Pippin
I want to thank Karla for her assistance
I really enjoyed and appreciated working with Karla who is very helpful. Bobby was very helpful in the beginning,but we never heard from him again after that. Now, the process of getting the closing documents completed was not a easy task. We really did not like how a text would come through then and email from the loan processor stating something different. Also, lots of the directions are not very clear and the portal does not always open up making the whole process very difficult. We got very frustrated at times to the point we was about to end the refinance procedure entirely, but Karla continued to assist us and kept things going.
Frederick Johnson
It was a great experience for me
It was a great experience for me. They were very professional and informative. I would recommend them overall.
James Cannon
Jessica Jordon and Lou Ferrante
Jessica Jordon did a great job starting the process for me and continued to support as needed. Lou Ferrante was on top of the process as my processor. All went seamlessly and quickly. My Second loan over the years with Amerisave and both times all went well.
Richard Becker
Very detailed went over everything
Very detailed went over everything
Leonardo Villanueva
Very professional experience
Very professional experience
customer
I absolutely loved working with Janisha…
I absolutely loved working with Janisha McDonald! She was so helpful and just so awesome! She was also great to just talk to in general!! I also love working with Michelle that had me doing the signing of paperwork and was the notary!! If I had a question she explained it so perfectly! She was also wonderful to just to talk to as well!! This was an absolutely amazing experience!!!
Bassdent
I worked with Nicholas
I worked with Nicholas Pascali and he was great. Walked me through every part of the loan and worked with me every step of the way
Susann Johnson
Excellent customer service
Brooke Laster was absolutely outstanding in processing our loan. She went above and beyond to keep us informed and to help us navigate the lending process. Joseph Arabo was extremely helpful with locking in our best rate and advising on how to accomplish that. There was a glitch or two along the way, but it was handled professionally and efficiently to get our approval process back on track.
Cesar Carmona
They help me through the whole process…
They help me through the whole process listen to everything I said and answered all my questions and had patience with me
Brian Fenstermaker
Great customer service and support.
Great customer service and support.
Sandra Antisdel
Communication was key
Communication was key. Jessica always called me with updates or reminders. If I had any questions, Jessica would know the answer and if she didn't right then, she would get the answer in a timely manner and call me back.
Stanley Johnson
The system portal keeps malfunctioning
The system portal keeps malfunctioning
marilyn leversay
All of your employees are outstanding…
All of your employees are outstanding at customer service. Knowledgeable, professional,and prompt. Extremely thoughtful about their clients needs and move the information forward as quickly as possible. Thank you
Rita Patterson
Communication and follow up
Communication was very clear and professional handling of my information was appreciated.
David
Highly recommend
Both Mark and Cathy were very helpful. Listen to me needs/wants and found a solution. I recommend this team.
Phillip Evans
I applied and recieved a HELOC loan…
I applied and recieved a HELOC loan from Amerisave, the staff insured that I was completely satified with their product from start to finish. Our journey thru this process was a true pleasure. Thank you
Liza Boyd
A plus service
Chad Duchesneau did an amazing job with explaining all of the documents that we needed to gather for the loan. Chad was very helpful answering all of our questions. Our loan process had some delays do to needing a new survey and appraisal issues but Chad offered support and reassured us that things were looking good. We didn’t give up because of him. Chad was prompt to answer emails and voicemails. His customer service deserves to be recognized!
Cheryl Cooper
The overall experience thusfar has been…
The overall experience thusfar has been a good one; both my loan officer and processor were excellent. Post funding my experience is that the servicing process lacks timely and clear information.
Richard Price
Keith Rodgers was great to work with
Keith Rodgers was great to work with
Dennis Mcclintock
Great out fit things went relatively…
Great out fit things went relatively smooth
Enelia Stone
Friendly people to work with but every…
Friendly people to work with but every time they sent me papers the numbers changed
Lisa
Gloria Dubois is the hardest
Gloria Dubois is the hardest, most driven person I have dealt with in business. She worked hard, is very intelligent, and eased my mind when things got tough. She is the best!!
E Jaffa
The entire process was done in about 3 weeks.
The entire process was done in about 3 weeks. Drew was excellent. He responded promptly every time and answered all questions. This was a great experience.
customer
Msrguita Rodriguez was very helpful and…
Msrguita Rodriguez was very helpful and patient getting all the necessary paperwork completed
Mary Ebner
Fantastic Experience
The 2 loan officers who I dealt with were fantastic in every category! A very good experience.
Heidi S.
Excellent experience, excellent company.
I contacted AmeriSave in search of a refinance from a previous HELOC with another company. I spoke with loan officer, DeVaughn S and loan processor Tiffany E they were amazing from the first call. Both were informative and very knowledgeable as well as personable and patient. Both DeVaughn and Tiffany went above and beyond to get my refinance completed and kept me informed through every step of the process. They made a very stressful time for me a great experience because of their knowledge, compassion, timeliness, and overall expertise. I recommend AmeriSave Mortgage Corporation to anyone in need of a mortgage or refinancing from people who are professional and personable.
Susana Huntoon
Did a HELOAN with them after a flood at…
Did a HELOAN with them after a flood at my house and they were fast! I had my money within 2 weeks. They only problem was what I was told and what I was asked to accept online wasn't the same. I did have to go round and round with them a bit and it was very frustrating but they did the loan without an onsite appraisal, which really helped considering my house and property flooded. They got me what I needed quickly and fixed the discrepancies.
Roger Bechtel
The team I had was great
The team I had was great. Patrick and Maria were wonderful to deal with. Helped me thru the process in 3 weeks. They would always answer me promptly
Rosanna Stafford
We are somehow satisfied with the…
We are somehow satisfied with the experience. What we didn't like is the fact that checks were made to pay credit cards without the account numbers and sent to us to mail them. It would have been much easier if the company had just sent us one check with the loan amount or deposit it in our bank account.
Dennis Reed
Quick and informative
Agent was able to use past transaction information to simplify and speed up the process. Agent’s respond quickly to any questions and keep you advised of all steps in the process!
Bradley
Excellent Service
Everyone was more than helpful and very timely with everything. Would recommend Amerisave to anyone who is looking for a mortgage loan or refinance. Thank you also to Andrew and Earl our loan specialists, they were both excellent!
Bill C
Bit of a bumpy ride through the process…
Bit of a bumpy ride through the process but my loan officer DeVaughn was there to help from start to finish. All in all, it was a good process and I’d definitely use them again in the future.
Michele Duran
Great Communication
Will Asa and David Somarano communicated through the entire process and returned my calls right away, which is huge for me.
Kristi
Excellent
Stephanie and Jordan have been great!
George Thomson
was checks sent to belco
was checks sent to belco mariner finace one main enter bank
Michael Hammett
That everyone is not computer literate
Had the help I needed, doing all this with a phone!
Marty T.
That was easy
The process was easy and fast. Thanks to all that worked with me! Everyone was helpful and pleasant to work with.
Darryl Dobbins
The people and their knowledge made…
The people and their knowledge made very clear what we where doing!
LWZ
Great Customer Service
Friendly, professional service! I made an alteration to my mortgage after closing during the 3 day rescission and the lender couldn’t have been more understanding and helpful!
Tommy Presnell
all my questions answered kept me well…
all my questions answered kept me well informed nice people to work with
Michelle Saunders
Quick, Caring, and Hassle-Free
AmeriSave makes the process smooth and stress-free when you're looking to secure a mortgage loan or refinance. Phillip Henderson, my loan officer, and Louis Ferrante, the processor, were both incredibly professional, kind, and responsive. They explained everything clearly and followed through on every detail, which gave me complete peace of mind. What made this experience truly great was how much I felt I could trust them. In a process that can often feel overwhelming, they made me feel confident and cared for. If you're searching for a mortgage or refinance team that's efficient, trustworthy, and genuinely supportive, AmeriSave—especially Phillip and Louis—is an excellent choice.
Wayne Hall
I had an outstanding experience with…
I had an outstanding experience with Americans and couldn’t be any happier than I am today.
David Conrad
Stevy was great
Stevy was great. She was always available and answered all our questions promptly.
Richard Rose
Eventually a solution was found to…
Eventually a solution was found to proceed to closing.
morgan james
we are not quite 100% complete yet but…
we are not quite 100% complete yet but as of right now i am very happy with all those who worked on my account; and if asked i will recommend them to whoever requires their service.
Raja J
Great Experience and a big thank you to…
Great Experience and a big thank you to Andre Washington. He was knowledgeable and really helpful. Would surely come to him again for a loan in future.
Fernanda Moser
[Ameri Save Mortgage Corporation…
[Ameri Save Mortgage Corporation associates are absolutely amazing! From start to finish, the experience was seamless and enjoyable. The team was professional, friendly, and went above and beyond to ensure I was satisfied I’ll definitely be recommending them to everyone I know!"
Andrew Jenkins
Very Professional and Efficient
Very polite staff, extremely prompt and efficient process.
Terri Cobble
The people were very up front and…
The people were very up front and walked us through everything we had questions with.
Michael Caraher
Everybody
Everybody, I mean, everybody was great. Made this whole process easy. I appreciate what you guys did for me.
Mahasin Majied
The process was very easy and my loan…
The process was very easy and my loan officer Bradley was very responsive. Sarah was my angel through the underwriting process! I had a 5-star experience!
James Clark
Allison was great in helping me out
Allison was great in helping me out, customer service was wonderful
Christine Fichter
Phillip my processor
Phillip my processor, was fantastic! Everything was explained very well! I’m very comfortable with everything about my loan. I am so glad to have found Amerisave Thank you, Christine Fichter
DIXIE WEITZEL
Very knowledgeable and helpful agents
Very knowledgeable and helpful agents. They made the whole loan process smooth and easy. Happy we chose this company for our loan needs.
customer
The loan processor Hazel was great she…
The loan processor Hazel was great she made every detail easy to complete. I appreciate her efforts. Thanks again.
Jackie King
Very fast turnaround
Very fast turnaround. Loved handling everything electronically up until the closing. My only complaint is the communication in the beginning with the constant emails and texts. While I understand that is mostly automated, it is annoying for someone who is busy working and may not have the capability at that point in time to respond or do what is needed in a hurry. I did have an issue with not receiving my FedEx package with my checks and when I asked for assistance post closing it was crickets. I had to track it down myself with FedEx. I could not even get a tracking #. This is something that should be added to the online portal.
Ann Sanfilippo
Great communication
Great communication
Cele Blair
The Loan Team from AmeriSave were…
The Loan Team from AmeriSave were amazing to work with! As a Realtor, I truly appreciate excellent lending services, and they delivered just that. Every question I had was thoroughly investigated and answered and it was clear that the employees were knowledgeable. The lending team followed up very quickly and with solutions. The lender went above and beyond to get the loan approved, and the turnaround time was impressively quick—faster than I expected. I had many questions and concerns throughout the process, but each one was addressed with care and professionalism. I highly recommend AmeriSave for this type of loan.
Barry Saperstein
Great customer service
Great customer service. The process was quick and easy, with payment issued within a week.
Cynthia Purcell
Lisa stayed in contact w/us the whole…
Lisa stayed in contact w/us the whole time, keeping us updated would bumps would arise and never stopped working for us to get our loan completed.
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