AmeriSave Review
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Reviews 17047 
PW
Derek Zuver did a great job from start…
Derek Zuver did a great job from start to finish on my HELOC. I have worked with Derek once before and was the reason I use AMC again.
Wagner Recreation Co.
Everyone was so informative and helpful…
Everyone was so informative and helpful with my questions. Communication Ababa customer service were exceptional. This was the best experience I have ever had with a loan company. I will recommend to others. Thank you!
Wilbur Jarvis
They were professional and courteous…
They were professional and courteous through out the process. The only thing that I can say negative is we went into the process looking for a 3 week close. We closed in 5 weeks. All in all fairly smooth.
Martha Dover
David and Kim were amazing on getting my loan set up for my needs and getting it processed quickly. Thank you
How quickly they got my long processed . The care and understanding on what type of loan I needed. The quickness on filling out loan paperwork
Robert Work
A great team made it possible
They worked through almost impossible road blocks to make my refinance go through. I had almost given up, but they did not! A BIG thank you to my team! ❤️
Norman Brock
Helped me to get in line
Helped me to get in line
Stephen Reynolds
Very helpful
Very helpful, professional. Easy to work with.
Jolene Aasum
Jesus Lopez kept in touch and did a…
Jesus Lopez kept in touch and did a good job of keeping me informed through the process
George Alakpa
Agents nice
The agents that worked with me demonstrated patience and experience.
Thomas Hickenbottom
Very Professional and thorough
Very Professional and thorough. Answered all questions. Was not pressured at all.
Cynthia Engels
Great and quick responses to all…
Great and quick responses to all questions Very friendly and professional.
Kimberly Ford
Georgette and Anthony were very…
Georgette and Anthony were very informative about what to expect and very helpful and had patience with while working thru the website and downloading information. Very pleasant to work with.
James
Responsive
Responsive, knowledgeable, streamlined/fast process Didn’t know the process could go so smoothly and fast. Thank you!!!
Clinton Wilson
A job well done!
I was impressed on how quickly I was contacted by a mortgage loan specialist. I submitted my inquiry late evening and within minutes I was speaking to a real person who was very knowledgeable and took an honest interest in my situation. The professional team that processed my refinance are "real" people. From the very start they were honest and worked diligently to complete the entire refinance process in what I would say "lightning speed". No gimmicks. No bait and switch. No nonsense. My great team is a great reflection for the AmeriSave Mortgage Corporation. I have nothing but good things to say about the process and my processing team.
Eugine Numbuma
Great rate and excellent representatives
Great rate and excellent representatives
Mae Boykin
Boykin refi
The loan officer and processor were always available to answer any questions and made me feel comfortable throughout the process. The loan processor, Elysa Malangone, was absolutely delightful to work with. Always upfront and attentive!
John Debaun
Representative Hazel
While working on the loan you phone, we were luck to get Hazel as our representative. She was thorough and most friendly throughout the process, taking the time to ensure we were informed of the steps in the process and ensuring our questions were thoroughly answered and understood.
Glenna Fleming
Amerisave
S YOU KNOW, I DONT LIKE DOING THINGS ON MY PHONE SO RIGHT OFF THE BAT, I AM HAVING PROBLEMS I KNOW PEOPLE WERE GETTING FRUSTRATED WITH ME, BUT NO MORE THAN I WAS. I DONT UNDERSTAND A LOT, SO MADE IT MORE DIFFICULT FOR EVERYONE. MOST PEOPLE I DEALT WITH WERE KIND BUT THERE WAS ONE THAT DID NOT COME ACROSS THAT WAY! OVERALL, I AM SO GLAD THIS IS OVER, HOPEFULLY!! THANKS
Kayla Eldridge
Everyone was helpful and made the…
Everyone was helpful and made the process go smoothly
Maria Grimes
G.Wallace was great. Just need to solved flood insurance issue.
The experience was good,but have a issue with flood insurance payment,which being add to mortgage. The only thing is the the flood insurance company. Has not received notice . Flood # 105289338
James Brodeur
The whole process went smoothly.We
The whole process went smoothly.
Robert muench
Perfect smooth
Everything went as scheduled very easy transaction and was informed every step of the way
Melissa Hulin
De Anna Norris was very very helpful…
De Anna Norris was very very helpful when we applied for our loan look forward to more working with her again soon Sincerely Yours Tommy & Melissa Hulin
Customer
Can't say enough about the ease of my…
Can't say enough about the ease of my loan! Great service, polite and professional. I had no way to know that I'd have my loan within 2 weeks from the start!!
Andrea Tuckman
Both Brandon and Greg had the patience…
Both Brandon and Greg had the patience of Job, treating me with kindness and respect. They worked diligently to make the deal happen with as little pain as possible. Because of their commitment I highly recommend them for a raise!
Carl Pasour
Amersave the place of professionals,with kindness
The people I dealt with G.Nickols and fransisca..we're wonderful. I mean they were absolutely great they cared about me and were so helpful and kind real professionals with caring attitude. I tried with 3 or 4 other companies and couldn't make a deal on my Morgage. But at amersave they were just wonderful. Thanks yall
Marquita Briscoe
Great service
The processing was timely and straight forward. Everyone was helpful and kind working to serve my financial needs.
Roderic West
Best rate
Everyone was professional and they lived up to their commitments.
Anita Jones
A company with resourceful assets
First of all, I received the best estimate from AmeriSave. Then, their follow-ups were timely and professional. They were available with assurance and confidence along each step of the process.
Thao Nguyen
Very simple and seamless
Very simple and seamless
Annie Lewis
Great from the start to the Closing.
Although I was not used to dealing with my finances online, Amerisave was amazing, very professional and extremely helpful in guiding me through the process.
Ken Curtindale
they work with you
they work with you
Diane Ferrari
All paper work was processed quickly
All paper work was processed quickly. I was notified immediately if anything additional was needed. There was constant communication and follow ups
Monroe Powell
The time frame was very prompt and the…
The time frame was very prompt and the company goes the limit to help his customers and in a timely frame matter and gets them the best offer for them
Marjorie Polhamus
Low interest rate
Low interest rate. Good communication however asked for same items multiple times.
donna123
Ask a lot of questions
The initial process was seamless but prior to the closing my closing was scheduled and then rescheduled twice due to lack of information that Amerisave did not ask for until the last minute which delayed the closing by 2 days.
JOANNE Aughey Curry
Excellent company
We were kept up to date on the status. Mychaella was extraordinary! She is excellent at her job. Professional, informative.
Rickey Brown
Great Customer Service!!
Great Customer Service!!
John Torian
The company did a fantastic job helping…
The company did a fantastic job helping me. Coodoos to Jocelyn Ridge for her unwavering help in making this project a success.
Jerry Garcia
Carrie took me step by step through the…
Carrie took me step by step through the process. Answering any questions or concerns. She was kind and available at any time. I'm glad to have meet Carrie and thankful for help and support.
Amy Mercado
Great team
Not only did the team respond quickly to calls and emails but they went into as much detail, or not, as we needed every step of the way. My only regret is not making this move earlier.
Mark Kendall
We decided to go with amerisave because…
We decided to go with amerisave because they really went out of the way to get us closed on our loan as fast as possible.
Kenneth Whitfield
The agent kept us informed with every…
The agent kept us informed with every detail and answered all questions
Victoria Bratton Schools
Excellent guidance and customer service
My loan officer was knowledgeable and walked me through the process with direct and concise answers t I my concerns. My loan processor Joanna stayed on top of the process and assisted me every step of the way.
Michael Caulkins
unbelievably fast service
unbelievably fast service Right after submitting for some information- They called me, did a quick review of our situation and within minutes the ball was rolling. I was honestly impressed with how fast, smooth and efficient the process went. Having a small business often is an issue for lenders, but they made this an easy journey for a refi... Thanks to the team
Chuck
Going the Extra Mile
I have had a wonderful experience working with AmeriSave. As we went through the loan process difficulties arose, but the processor, Mychealla, and loan officer Charles worked very had to resolve these difficulties. They came up with a loan that worked very well for me. I appreciate their determination to help me reach my goals.
Donna Stone
I highly recommend this mortgage…
I highly recommend this mortgage company. Customer service is outstanding! Every step was explained in depth and handled professionally.
customer
Easy and fast process!
The people I dealt with were friendly and knowledgeable. Made everything very simple
Edward Courtney
Outstanding Customer Service
Outstanding Customer Service, very friendly and helpful.
Orlando Bogins
Great Job!!!
Overall great services!!! This is my second time working with them, and I have been disappointed at all.
Veprim Fetahaj
mick Latham
mick latham best guy in amerisave
Sara Mitchell
Jeff was excellent he really
Jeff was excellent he really Helped us threw the proses I’m Happy with the service we recived
JoAnn Brown
Easy to work with
Easy to work with. Good communication and polite, efficient staff
IR
They were GREAT!
They were helpful, honest and paperwork was all done perfectly. It was the smoothest transaction… no hiccups! Bart and Rachael were great! I highly recommend them!
Barbsra mckinney
I had a pretty good experience but due…
I had a pretty good experience but due to the reps nick and shamans It was a little hard to figure everything online. I don't do pics and downloading and trans email and more. I don't get into tech since I retired and I really don't trust doing it online so thank you nick and shamans for their patience. With all the fraud that is going on today, I try and stay away from online banking. I don't know what to tell you about making it better, just know if it's an old person trying to do this online, then you might want to come up with a more user friendly.
Beth Miller
Clear communications
Clear communications, quick responses, smooth process.
Hanawalt Tammie
Thank you for helping me along the way…
Thank you for helping me along the way to get all my information together! I would say that the communication between us was not the best. I constantly had to contact you to get the updates.
Adam
Hard working, caring professionals!
What made my experience great was the people that worked with me to get this done. When I put in the call and got connected with Peter, it was a breath of fresh air. He was professional, caring and sincerely listened to my needs. He and Alex promptly return my calls/emails. They got this closed in five days! Thank you for all your help.
Rhonda Johnson
Great people to have on your side
What made my experience great was having a group of people who were on my side helped me with any problems I had they were on it right away. It made me feel good to know I was in good hands and things got done like they should. I loved worked with Amerisave. Thank you Rhonda
Linda Manciel
Amerisave gets an A
Amerisave Representatives were very professional and knowledgeable they were patient and were able to answer all my questions.
josef kaufmann
Morgage application
People where helpful all the way to thru the closing. Header and Brook were on top of things Thank you.
Cosmina Lazar
I had a fantastic experience working…
I had a fantastic experience working with Amerisave for my mortgage. The entire process was smooth, efficient, and transparent. The team was incredibly knowledgeable and always available to answer my questions, making me feel confident and informed every step of the way. Their competitive rates and clear communication truly set them apart. I highly recommend Amerisave to anyone looking for a reliable and customer-focused mortgage lender!
Brandon Morgan
Great experience
Great experience. Very knowledgeable staff, willing to help you every step of the way.
Robert Strumke
The only thing negative I found is the…
The only thing negative I found is the third-party people. other than that you guys are very polite and considerate, thank you
Bryan
The loan process was easy and efficient…
The loan process was easy and efficient with clear and timely communication throughout. Our loan processor was friendly, attentive, and ensured all required steps and supporting documentation was in place at every step.
Danny Brittingham
Quick response
Quick response, easy to talk too, and answered questions promptly and clearly
Ken Moon
Interest rate was just a little high.
Interest rate was just a little high. However they worked with us made it possible to pay the credit card with much higher interest off.
John Antonelli
Good website
Good website streamlines process
Charyn Cadmus
Everyone involved was helpful
Everyone involved was helpful, knowledgeable, and friendly.
Henry Russell
AmeriSave experience
Everyone was professional and courteous. I'm not very computer savvy and was guided through the process.
Katherine Cook
I had Corrine and Ken helping me and…
I had Corrine and Ken helping me and they were amazing. Corrine always made sure I knew what was going on where we stood. It went through.
Janie Hurt
Jimmy was a doll and so was Deedee
Jimmy was a doll and so was Deedee. I'm not real good at using my phone for things like we did to get this done. They both helped me a lot. Thank you to both of them.
Erica N
They worked tirelessly to help us with…
They worked tirelessly to help us with a home loan. I would definitely use them again!
DONALD HENDRICK
needed a little help
The loan officer was good - with original offer and followup till closing, but the loan processor was unavailable everytime we had questions. When closing happened she told me one thing on the phone and then another thing via email. We were not made aware of the time lag for payoffs from closing to receipt of payout checks, so we ended up making payments that should have been paid through the payout. We still dont know what figures were used for the checks issued.
Donald Jones
Chris and Jesus are awesome they put up…
Chris and Jesus are awesome they put up with all our calling, texting and e-mails. Loan closed within 15 days from application. Thanks again for your help. Don Jones
Robin Berens
This was an excellent experience
This was an excellent experience! Took a bit longer than I expected, but worth it ! Thank you so much 😊
Terry Lemons
11-29-2025
11-29-2025 , With the unique situation I'm in with a personal loan for my house they were still able to get me the equity loan I needed in two weeks . Tim Oboil was very professional, courteous, and respectful! When I would call about questions he would always be there to answer them. I'm very happy with the Amerisave. Terry Lemons
Kenneth Grady
Good work
Great experience
Betty Jarous
Quick and easy
Quick and easy
Donald Taylor
Dedication of the people that worked…
Dedication of the people that worked with us
Lawrence Bibey
I had a great experience with Todd and Tanya
I had a great experience with Todd and Tanya. They were very helpful and was in contact with me almost every day. I was never left wondering what was happening with the loan.
John
Sheila Palus was great
Sheila Palus was great. She called me regularly to check on things and give me updates. She was very responsive when I called her or sent her emails. We need more customer service folks like her these days. Smooth process. Thank you!
Daniel Woelfel
Smooth process
Dave was great at communicating and great to talk with. Smooth process
Jenny Long
I received excellent guidance through Connor Jackson and Michael Lake…
I received excellent guidance through the process. As an elder person, I was not self confident conducting important business online. My Amerisave agent (Michael Lake) was readily available to speak with me on the phone and talk me through.
Anthony Poteat
When you select Amerisave, you're selecting the best!
The staff at Amerisave were very helpful and they explained the whole process, step by step. My wife and I are so glad that we selected Amerisave and we will recommend others to use their services, as.well.
Miguel Corral
Great service.
Great service.
Cyndi Parmenter
Paul, Michelle and Laura
Paul, the loan officer contacted me right when I was looking for consolidation and was straightforward why helped get lift off for this loan. Michelle who was the Loan Processor was really professional, and I enjoyed working with her as she squared me up with last minute details of the loan. Last, Laura, the Notary came to close alone and was also very professional and at a time that I could be present. Thank you for Amerisave which is great enterprise mortgage company and so grateful for this team. Cyndi
SD
Quick and easy process.
Quick and easy process.
Lola Culbreath
Bart Whitehouse and Sheryl Brown both…
Bart Whitehouse and Sheryl Brown both were helpful in making this all happen, very professional.
Raymond Snarski
One of the finest Companies I ever…
One of the finest Companies I ever worked with !! Thank You !!!
Dawn
Amerisave staff are amazing!!
Amerisave staff are amazing!!! They were super helpful, understanding, and responded very quickly to all my questions. The process moved very quickly to assist on getting a good rate and help to consolidate credit card debt. I cannot say thank you enough.
Virginia Hoffman
This experience was made stress free…
This experience was made stress free due to the "hand holding" from Michele Gray, my processor. I had many questions at many different times and each time she responded in a timely manner with the information in a way i fully understood. She was excellent. Todd Nettles was also excellent in setting up the initial loan evaluation and paperwork. Both were professional, understanding and extremely patient.
Johnny Echavarria
Loan Officer & Keith she assigned to…
Loan Officer & Keith she assigned to work with us, both were great to work with.
Jeffrey Silk
Highly Recommended
Dave and Kristi were fantastic to work with and I would highly recommend AmeriSave to all of my family and friends. Very professional from first call until signing with the notary.
Todd Delventhal
made the process easy
made the process easy
Michael Reitz
Everyone involved were well organized…
Everyone involved were well organized and very helpful entire process.
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