AmeriSave Review
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Reviews 17208 
Rosa Marie Mcfadden
GRATEFUL BEYOND MEASURE
With this being my first experienced AmeriSave Mortgage has been exceptional. The entire process impressed me more than I initially anticipated. The application part was surprisingly straightforward and easy to navigate. My loan officer Brian was especially outstanding and his professionalism was so reassuring. The team ensured me I would reach a closing swiftly,helping me work towards financial freedom sooner. AmeriSave surpassed my expectations delivering everything I required and leaving me extremely grateful. The closing was smooth and didn't take long. The checks arrived on time. To the AmeriSave team.Thank you Thank you
Carol Wahlstedt
Want to thank Joseph Smith for all the…
Want to thank Joseph Smith for all the help and how fast the paper work got done
Thomas Miller
Easy and Quick
Easy and Quick
Karen Clark
Great experience!
Heather has been so responsive and helpful during my transaction. This is the second time I have worked with with Amerisave and I highly recommend them!
Michelle
Process was fast and easy and the team…
Process was fast and easy and the team was very knowledgeable
Linda
Heather was the only way I got though…
Heather was the only way I got though this. She made feel that she would get me through the loan experience. Over the weeks she kept me going. She DESERVES a RAISE!!! God Bless Heather and all the folks who made this possible for me. Now I can face 2026 with a better life!!
customerDenis Savoie
Determined
We had a really good and Hard working loan originator *Karla” with our her pushing for Documents we didn’t think we can get she helped us make it happen. Thank you for Great job! Highly recommend Amerasave very professional and knowledgeable
Laura Linton Walter
This company was very thorough in…
This company was very thorough in handling our loan.
Toni East
My loan processor
My loan processor, Tammatha Atchison went above and beyond to help with this process.
Frank Scalo
That's easy Shannon
That's easy Shannon, Shannon shannon. The most pleasant person i've ever spoke with on the phone.We had a couple of issues that weren't normal.And she just told me what to do, and it was handled.I looked forward to her phone calls.I miss them now
Black326
Wonderful
Wonderful, a bit long winded at times
Timothy Nichols
Great service able to contact…
Great service able to contact processors Returned my calls
Tammy Phillips-Lewis
ExceptionalJeff did an outstanding job on my loan
Jeff did an outstanding job on my loan. The experience was truly phenomenal from start to finish. Heidi did an excellent job executing and processing the loan and made sure everything moved smoothly and efficiently. Her attention to detail communication and follow through were exceptional. This was the fastest closing I have ever experienced. The loan closed in approximately two and a half to three weeks which was extremely impressive. The entire team made the process clear stress free and well organized and exceeded my expectations in every way. I truly appreciate the professionalism efficiency and care that went into handling my loan. I am very grateful for the service I received with Amerisave and would highly recommend them to anyone looking for a strong reliable lending team.
Craig Honkala
My experience with Amerisave was great…
My experience with Amerisave was great from start to finish. Matt was incredibly helpful from finding what was right for us and helping us through each step. I highly recommend Amerisave for your home loan needs.
Matthew Robbins
Fast and knowledgeable loan officer and…
Fast and knowledgeable loan officer and closer
Kjv
Response time from employees was great
Response time from employees was great. The only thing I was not happy with was the payoff cks. I had current numbers and they used I guess ones from a credit report which lag behind. So now I'm waiting for refunds and owe a few.
Jacki Kowalke
Thea made the experience fantastic
Thea went above and beyond to ensure we made our closing date. The process was made smooth only because she was behind it all. She made our experience a great one. Her service was top notch!
Wayne Bailey
Excellent service.
Excellent service. Knowledgeable people They helped every step of the way
William Vantwuyver
Give Stevy Smith a big raise.
I did not like it at first to much paperwork didn't think I would ever get through it don't like doing business on line and don't think I would do it again. I like the old fashion way of sitting across a desk and seeing the person you are talking with, but then I met Stevy Smith from Amerisave who walked me through everything and though I gave her a hard time because I am very short on patients and told her I did not want to continue with the loan I told her many times I quit , and she was very patient with me and worked very hard to get me to the end and only because of her did I get it done. So I think you should give her a BIG raise because she sure deserves it for putting up with me!
Alice Burgart
Amerisave is King!
Amerisave made the process so quick and easy! Everything from the start to the finish was done within 15 days. From the loan processor (Melody) to the manager (David), they were available to me anytime, and explained every step along the way. Everything was online and the final signing was done in my home. The notary came to me. I can't say enough about the process at Amerisave.
Thomas Frichtel
I gave a 5 because it went through
I gave a 5 because it went through, that's it , the rep was great , got everything done worked with me through some moments but it all worked out ,
Whitney
Everyone was amazing and worked hard to…
Everyone was amazing and worked hard to help move the process forward as quickly as possible.
Byron
refinance process
The fact that u are able to refinance my mortgage and also pay my high bills + a refund check was awesome. Daniel was great. Andre was ok
Mike Monteith
Easy to deal with
Easy to deal with. Someone was always there to help when you needed it.
Annabeth Baudendistel
Decent process however very confused as…
Decent process however very confused as to why four months later we are still getting calls to get a refi ! Shouldn’t their departments communicate ?
Carl Hasdal
Constant and reliable contact with…
Constant and reliable contact with Kimberly and Dylan.
Jaynie Searcy
Satified but slightly confused
The people are very nice and most of the time easy to contact. But I can't get anyone to call me back regarding my monthly payment and date.
Peter K.
AmeriSave is on the ball.
My experience was helped by the fact that this company has been doing this for quite some time. They were very organized and had all the successive steps lined up well during the entire process.
Frances De jesus
Matt and Deanna performed beyond…
Matt and Deanna performed beyond excellence ! Dependable and extra Mile indeed! Excellent Customer service!
Dick Greaver
communication
There is not enough communication to keep you updated so you know what is going on. The only thing you can find out is on your website which does not help if there is a problem.
Quang Huynh
Good services
Tanya & Daniel were great helping me with the processes for a HELOC mortgage.
HOLLY W.
Professional
Professional, courteous and helpful. Closing was complete within three weeks from start to finish.
H Marie
AmeriSave helped US get out of debt
When contacted by my agent, I told him what I wanted, a VA loan with a lower interest rate. Wanting to pay off debt and receive money for repairs, our agent at AmeriSave made it happen! The whole process was smooth and easy to follow. He cared and helped us every step of the way.
Donald Reidner
People I worked with were great to put…
People I worked with were great to put up with me,had a lot of delays ,a lot of redos , took a lot longer than I expected to finalize everything, owning a manufactured home didn't help any , extra this, extra that, extra paperwork!!! every situation is different, paperwork signed,loan approved, waiting on the check to be delivered.
Mary Luckett
Team member acknowledgment
Although there were numerous tasks to complete Matthew Ladd and Stephanie Morales were always available to assist. This made the process so much easier. In addition their continuous communication was highly effective.
Michelle Plaisance
Amazing Communication!
Amazing Communication! From the first phone call to the final closing, the communication was impeccable. Everyone was friendly and efficient. Amazing experience!
Judit Kovacsics
My experience was great
My experience was great. Took a little longer than I taught but it was great!
Caroline Thieneman
Great Experience!
Tyler was great! He stayed on top of everything and made the entire process painless. We will continue to work with him in the future and will recommend all family and friends. Thanks again, Tyler!
Mark
Josephine and Amanda were courteous
Josephine and Amanda were courteous, professional, and responsive.
Charles Miranda
Chris and Joanna were very…
Chris and Joanna were very knowledgeable and helpful. Overall it was a great experience.
Richard Kusick
My loan processor Tanya S
My loan processor Tanya S. She was great and helped me get through and finish the loan. I did have the pleasure of working with her the last time. She is very good at her job. And very easy to understand her.
Paul Daquila
A plus experience
Quick. Easy. Very knowledgeable. All questions answered everything explained completely. Great people to work with
Karen Hobin
Everyone especially Syvelle was very…
Everyone especially Syvelle was very helpful. They always answered my calls or called me back.
Edward
Excellent proactive service
Excellent proactive service; they thoughtfully explored various financing options to ensure I found the best fit.
Sharon Fox
Very professional very good customer service
Everyone was very professional and concerned in helping me quick turn around o would highly recommend to others
Julia
My loan officer was great
My loan officer was great! Very helpful Took care of everything. It was very quick. Closing paperwork was explained thoroughly. Made a difficult situation very easy for me Thank you AmeriSave!😊
Edward Tibbetts
It's a long process
People was good distinct and they do the appraisal to give you it they nic pic they should speed up the process and give some little extra lead way
Aaron Fielder
I have done multiple loans with Tim and…
I have done multiple loans with Tim and his crew, they all have been amazing. Competitive, knowledgeable and quick to answer questions and close. 100% will use them again!! TY
MICHELLE F.
Highly recommend
Excellent service - fast and seamless!
Douglas Medford
Great Job
Everyone who handled my case was knowledgeable, professional, and communicated my options well and followed through. I am happy with the final results.
Cynthia Hoffmann
Keith was my loan processor
Keith was my loan processor. We had a long haul but he never gave up. When it was hard to find paperwork he would research and find me a point of contact. I appreciate Keith and Ryan for helping me getting this loan.
Ricky Pope
This was a good experience with a good…
This was a good experience with a good company thanks
Brian Mcmullin
Brandon was awesome
Brandon was awesome
Catherine Bourdon
My loan processor Lisa Echols
My loan processor Lisa Echols was fantastic at communicating what was needed as we worked through this long arduous process. Without her guidance and knowledge of the system and what was required of me and reviewing what I sent through the portal in real time I don't know that I would have been able to complete the program. There were even times when she saw that there was an incomplete by another person working on my mortgage and would send a reminder that we were waiting for them to finish their work because everything else was done but the next step could not begin until they had completed theirs. She and I worked through 2 different mortgages which were denied, but she didn't stop. She knew of a brand new mortgage that she had researched and felt I would be eligible for with a cosigner and a combined credit score of 650 and called to tell me about it. You would have lost me as a customer if not for her persistence. Her knowledge of all that you offer is incredible. She told me over the phone what it entailed and that I should quality and what would be needed. I needed that communication and information at that time because I already had 2 rejections and was ready to quit. Just Lisa reassuring me that she already had most of the information and it could be transferred over to this new mortgage made the difference for me. That attention to detail makes anything possible in this complicated multi step program. If not for her I might still be waiting to complete my closing. She is without a doubt the best at what she does, and I do hope that you realize that she is outstanding at her job. Thank you Lisa Echols.
Stephen
Personal service
Personal service. Quick follow up and follow through. Straight forward instructions. Easy experience with great customer communication and connection.🙏
Mike
Great experience, excellent customer service
From the initial phone call to closing of the loan, the experience was amazing. Joel was a pleasure to work with and made the entire process very easy. I would recommend Amerisave to everyone for your mortgage or refinance needs.
Steven Buck
It was a long process but we got it…
It was a long process but we got it done.
Tony Posey
The time took to process the loan.
The time took to process the loan.
RICK SHAW
I felt like I was dealing with Family…
I felt like I was dealing with Family members rather than Business people. Every one was Professional. Fast, Reliable and Trustworthy. They Considered what my goals and timeframe were seriously. They came through with Flying Colors. Mikail and Lucas added that Personal and Professional Team Action.
Aaron Moss
Super fast and easy to work with
Super fast and easy to work with. We got approved, closed on our HELOC and received our funds within 2 weeks. They gave us a better interest rate, more money and lower monthly payments than the other place we were about to close with. The other place required a cosigner and we still were waiting for underwriting 2 months into the process. We needed money now to consolidate debt and get stuff ready for our baby due in April and amerisave delivered. Our loan officer was friendly and personal, and our loan processor was quick to answer any questions we had. We are happy with the process
J. Robinson
The Home Equity Line of Credit with…
The Home Equity Line of Credit with AmeriSave Mortgage was very streamlined. My loan officer was extremely knowledgeable and helpful during the the whole process.
Aneesuddin Mohammad
Mortgage from Amerisave with the help of Loan officer Daniel Cohen
I have mortgage of my 2 homes in Mullica hill , New Jersey with Amrisave, In both of the mortgages I worked with Loan officer Daniel Cohen Daniel Cohen is a nice and Polite gentleman, Daniel Cohen is a people’s person , He followed so closely on both of my home mortgages and helped me to get it, Amerisave is a great company to work with which only made possible by the people like Loan officer Daniel Cohen. I really enjoyed to work with Amerisave with the help of Daniel Cohen. My best wishes to Amerisave and Daniel Cohen
George Musgrave
70k on the porch all day.
Personal interactions were all fantastic. Paperwork timely, everything smooth. They did drop the ball at the very end. Requested my funds to be deposited through bank transfer, but got a paper check in a FedEx envelope left on my front porch without so much as a signature. 70k laying out in indiana weather all day, Definitely not optimal.
harlina
My experience had different levels
My experience had different levels 1. Beginning was very good lots of communication 2. Middle little to No communication I had to them. 3. I looked for another company waited for communication from Amerisave got it 4. Ending everything was taken care in a few days, 5. Closed on the 11th and money deposit on 16th Thank you
Kip Randolph
Very smooth process
There were several outstanding individuals who took care of us during the process. The first is Margarita Rodriguez the loan processor. Very professional and helpful with prompt response. The second is Dylon Lamont the loan officer. Again very professional and knowledgeable. Very smooth process.
Timothy Clinkenbeard
Jeffery Bloom was great to work with…
Jeffery Bloom was great to work with and made everything simple to understand.
Halloweenbride
Great service and responsive to…
Great service and responsive to customer calls.
Mohammed Azhar
Great and excellent value.
Great and excellent value.
Tammy
Esteven and Ed were great!
Esteven and Ed were great!! They maintained communication throughout the process and were so helpful and patient. They listened to my goals and gave me great insight into achieving them. 10 out of 10! Would recommend.
shannabananna
The process was easy
The process was easy. Everyone was friendly and helpful.
Charles Thompson
IT was a easy process
IT was a easy process
LEE
Application process went well
Application process went well, Closing was very easy. I have not received funds yet, Six days since closing and no response from your end. Need to expedite this process.
MDL
Highly recommend!
My loan officer and processor were highly efficient, responsive and knowledgable. The notary also came to my office on the day of closing, who was extremely professional and efficient. I highly recommend Amerisave!
Daniel Burk
How professional everyone was and how…
How professional everyone was and how they took the time to explain. Also the short turn around on communication and just getting the job done! Would recommend your company to anyone!!
Edward Kenneth
The people
The people I worked with where very helpful throughout the whole process
Michael Limbach
Always there
Dealing with the loan prosesser
Amy Schuster
Service was amazing by Eric And Jesus
Service was amazing by Eric And Jesus. Only feedback is post close is flow of funds timing was unclear and next step on making Payments
Jeffrey Kuhlmann
DEJA STARTED THE TRANACTION AND…
DEJA STARTED THE TRANACTION AND MARGARITA TOOK US THROUGH TO THE FINISH. BOTH WERE COURTEOUS, PROFESSIONAL AND VERY HELPFUL IN ANSWERING ALL OUR QUESTIONS AND CONCERNS. IT WAS A GOOD EXPERIENCE. THANK YOU!
Alicia Smith
The team handled my application with…
The team handled my application with care and professionalism! Thank you for helping me to make this happen for me and my family!
Brian T.
My contact is awesome
My contact is awesome. Kristen did a great job. I had an issue with an Email not going through. I called and we did it in a couple of minutes. Great job by the team.
Christine Richard
The Loan Processor Kristi Spangler
The Loan Processor Kristi Spangler was great! She helped through this process with ease.
Jennifer Belmonte
The process didn’t go smoothly and I…
The process didn’t go smoothly and I still haven’t received my check to deposit in order to pay off my credit card debt.
Kimberly West
Amazing people
I’ve had nothing but very nice people to deal with.
Teresa Faughn
Looking for some extra cash
We were looking to refinance our home basically so we could take cash out to pay our taxes. We started this process on August 10 and just finished on December 15, 2025. This process seemed to take forever and some of the same paperwork had to be resubmitted. It was easy to use their system. If you are looking for a fast turnaround, this isn’t the way to go, our home was completely paid off, so I would have thought it would have went quicker, but not so much!
Mark Britton
Everything went perfect just as expected
Everything went perfect just as expected
James Smith
Amerisave is very easy to deal with and provide great customer service!
I had a great customer service experience with Avery Pollard, Jennifer Yoder and Jean Spitzer. They were very attentive to my every request!
Pamela H Connell
Great Experience!
Everyone was very pleasant and helpful.
Stephen Sherwood
Everyone was very easy to work with
Everyone was very easy to work with, Janisha McDonald and Jennifer Yoder took care of most of the process and could not ask for better people to work with, Thanks Stephen
Francis Borza
We had a long and difficult experience…
We had a long and difficult experience in getting our home equity loan. We were asked for detailed records we do not usually keep. Our loan officer was doing her best to get everything the lender wanted. We only borrowed a quarter of what our home is worth and the loan was requiring a lot of information. The loan people were always pleasant and did there best. It was helpful.
Charles Siebert
Great employee service throughout the whole process!
Great employee service throughout
Alysia Wenzel
I am thankful I reached out to…
I am thankful I reached out to Amerisave and was connected with Keith who was extremely helpful, patient, and professional. The world would be better with more people like keith. I had the most wonderful experience through the process from applying to approval with him and Amerisave.
Huoyi Zhang
Speed and responsiveness
The representatives are very helpful and responsive, which made my loan experience really enjoyable.
Chad Stier
My acct had some underlying issues…
My acct had some underlying issues before closing. Amerisave helped me to resolve them. Just took 2 months to do it from my end. I am very satisfied with Amerisave.
Lloyd Scott
The workers for your company are very…
The workers for your company are very much helpful..they explained every thing to me that I needed to know...
Tamra Elledge
Curtis was exceptionally professional…
Curtis was exceptionally professional and friendly. He responded to any questions rapidly and made the process easy!
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