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AmeriSave Review

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Reviews 13707

Kevin Sandusky

2024-11-19

Prompt answers to our questions.

Prompt answers to our questions.

Carmen

2024-11-18

Customer service was of utmost…

Customer service was of utmost importance.

Jeri Zottoli

2024-11-18

I worked with Rob Cantrell and Shy…

I worked with Rob Cantrell and Shy Kendrick from Aug 8 to Nov 10 so can't really put date of experience. The response time was very quick with Rob or Shy getting back to me any time I had a question or problem.

Walter

2024-11-18

One afternoon we put in a request to…

One afternoon we put in a request to see if we qualified for a home equity loan. Jonathan answered every one of our questions started the process by the end of the day we were on the phone with Thomas a few weeks later we closed. Both answered every question every phone call I left. They made the process painless I think both of them and the company.

customer

2024-11-18

Everyone has their own Opinion

Eager people willing to help. Communication can be more clearer and often, Don't think they are Veterans friendly if they are then the VA got some serious issues with veterans. Service is good, but constant delays.

Carol

2024-11-18

The initial intake went smoothly and…

The initial intake went smoothly and quickly; however the remainder of the process was very time consuming and could have been better organized. I realize each loan in unique, but I spent far too much time emailing and faxing information. Everyone was pleasant and courteous, it's just the process that was tedious.

Bernard Brashears

2024-11-18

The process was very ok

The process was very ok. But I had issues on the person that they used to do the closing. He was very late not on time. The title company they used has not released my money so I am having issues.

Gary Eisele

2024-11-18

Great communication

Great communication, very creative with making sure I could qualify for the correct loan that work best for my needs. My loan officer Danielle was amazing to work with. So was always on top on every step of the process.

Christine Moore

2024-11-17

My Mortgage Banker William Middelton…Excellent in everyway

My Mortgage Banker William Middelton was Cordial, Informative, receptive and always available for inquires. AmeriSave loan process was extremely efficient and my closing occurred without any surprises or difficulties. AmeriSave worked closely with my escrow company. The site was easy to use when complying with instructions and needed documents. Thuy Sulaimane loan procesor could not have been more helpful and was knowledgable of the the loan process. She too was always availble and made sure all my question and needs of the loan were addressed. I highly recommend AmeriSave Mortgage Corporation.

Lucy

2024-11-17

Fast. Professional

Our refinance was started and closed in 2.5 weeks. Our staff was easy to work with and answered all questions. The closer came to our home. He was very professional and competent. Highly recommend.

Kristina Babcock

2024-11-17

My experience

Maurice my loan officer and Tonya my processor were both amazing and made the process simple. I thank them both for their time and patients

Andrew

2024-11-17

After several attempts with trying to…

After several attempts with trying to get a home equity loan with several rejections including my own mortgage company, Amerisave came through for me. Try them. NO REGRETS!

Joyce Doyle

2024-11-17

I was not happy with the lack of…honest communication

I was not happy with the lack of communication which specifically includes revealing all aspects of the loan. Call it what it is. A second mortgage! When people are making a big decision that impacts the next 30 years of their life they need to have full disclosure of the transaction, not just what the agent wants to disclose to close the deal.

Sharlene Croud

2024-11-17

Great loan experience

After explaining my goals for this finance loan, my agent provided the best possible loan options. The process was done electronically and documents uploaded in an account set up on their secured website. The service was always professional, furthermore my concerns and questions were always answered.

Carrie Buchheimer

2024-11-17

Clayton and Bobby were so helpful with…

Clayton and Bobby were so helpful with getting my loan. The company itself was great too.

Herman Hodges

2024-11-17

Perfect Experience

From my first conversation to my last, there was nothing but professionalism and ready to serve my needs. It was very smooth, and almost fun to work with my two representatives, Brady Morris and Meredith Owen. I highly recommend them to anyone wanting to use AmeriSave. Thank you for this journey. Linda & Herman Hodges

Rosita Chatonda

2024-11-16

Everyone was professional and…

Everyone was professional and understood the urgency of my experience. Jake Hahn and Heather Baer were amazing. I am referring my family and friends yo you.

Walter

2024-11-16

The whole experience was flawless

The whole experience was flawless, well we had a few little bumps on our end but they handled it with professionalism. I never left a message or an email that wasn't answered great job.

Beverly Ann Hardie

2024-11-16

Working with Kevin and Renetta was…

Working with Kevin and Renetta was wonderful, they were very patient and helpful especially being that they were working wirh two people that new nothing about phone business. Old folks ! Bev Budd

Jason Soileau

2024-11-16

Loan specialist were very helpful and…

Loan specialist were very helpful and available anytime to answer questions. Smoothe process.

greta

2024-11-16

Great experience. I would highly recommend.

With the unexpected rising costs of living in a condo in Florida and all of the new regulations, we were afraid we were going to have to move. I reached out to Amerisave, and they were professional, helpful, and overall great to work with. They answered all of our questions and provided outstanding service, and now we can afford to stay here.

Amanda

2024-11-16

Definitely recommend

This is the second time we've dealt with AmeriSave. Both times they have been wonderful. Communicating often thru each process, setting up notary to come to the house, etc. We will definitely work with them for any future purchases.

Lance Provost

2024-11-16

Treated us like Family

Although we know it was business... They really was very polite, informative, on time, and treated us like family! I would recommend them to anybody! Thank you very much for helping us !!!

Paul Felger

2024-11-16

Communication

They communicated with me constantly through the whole process of the loan.

Willie Kelly

2024-11-15

Awesome

Processed quickly and efficiently

Steve

2024-11-15

Professionals

The agents work diligently with me until the job was completed.

Michael Carey

2024-11-15

Curtis and Sharron are some of the most…

Curtis and Sharron are some of the most professional people I've ever work with. AmeriSave should be proud to have theses awesome employees. Beast Regards Michael Carey

Bonita

2024-11-15

Everyone that I was dealing with which…

Everyone that I was dealing with which was Candi Tran a Kara Waits were the best in helping me with each an every step all the until I received my money in the Bank. I would like to thank each an every one so much n

Norman Toms

2024-11-15

There was no pressure and they did and…

There was no pressure and they did and had every aspect covered. Everything was easy and they followed up on all the problems and questions I had. Super nice people and very helpful. I would recommend this company to anyone looking to purchase or refinance a home.

ELSA SCHUSTER

2024-11-14

Working with the Employees of Ameri…

Working with the Employees of Ameri save. Amy and Tonya were especially helpful as we’re all the employees I could have gone with another company, but I like my experience with your employees so much that I stuck with Ameri

Jack Lovato

2024-11-14

Amerisave made it easy

Your representative Ploy was a joy to work with and it was a very pleasant experience. We were able to use our own local Title Company - Heritage Tile - Which is owned by a friend of our and the Mayor of our City.

Vincent Thompson

2024-11-14

The company made this easy and fast and…

The company made this easy and fast and most of all they were fair

Adzo Aziakou

2024-11-14

I have great experience with Amerisave…

I have great experience with Amerisave company everything was easy. Thank you so much, you make my life so easy by choosing you to refinance my home.

Michelle Davis

2024-11-13

5 STAR

I received consistent consideration and excellent customer service. All my questions were answered thoroughly. I appreciate the transparency in each conversation. I especially appreciate the consideration of my time regarding the process through closing. I am pleased overall. I felt perfectly at ease and well informed during my refinance process.

Lloyd Williamson

2024-11-13

Prompt response to inquiries

Prompt response to inquiries, clear communications. Had a follow up question after loan closed and was funded. Reneedra responded to me within the hour. She was a delight to work with during the loan process and now after the process.

Jennifer Lafata

2024-11-13

Gamey and Lynn were amazing

Gamey and Lynn were amazing! Super professional and knowledgeable in the process. A pleasure to work with.

James Biagioni

2024-11-13

Amerisave has restored my faith

My previous experience with AmeriSave was something I wanted to never experience again. I decided to give you another chance and I am glad to say all who participated in our loan was exceptional I could not be more pleased with the service.

James Liberatore

2024-11-13

Everything went smoothly.

Everything went smoothly. The Amerisave agents were really helpful and quite good at talking me through the process.

Freddy Arispe

2024-11-13

You guys have good employees

Kimberly made this experience so pleasant. Through most of it I was confused she explained everything and helped me through the parts I didn’t know how to do

John Oconnor

2024-11-13

They made the process safe

They made the process safe, easy to navigate and a pleasure.

Frank C

2024-11-13

Waited forever but best people

Well, it too over 2 months to get my loan. I got approved last week and still don't have my funds. Although it's taken this long I must commend my loan officer Jonathan Kollman, and logistics person Heather McCabe. I've been talking to both of them for over 2 months numerous times a week. They were always pleasant, patient, knowledgeable. If not for both of them and knowing they were working around the clock very hard for me I would have abandoned the loan. Because of them I would come back.

Lesa Turner-Mcafee

2024-11-13

professional help

Everyone I spoke with was professional and polite. I know we as customers be looking for a long the thing I would say is that the loan we ask for help us to be credit free. Thank you again.

Joe H

2024-11-12

Easy and Efficient

Everyone was efficient and made the process simple to complete.

Adam Mular

2024-11-12

Our experience was okay

Our experience was good, but our timing was not. Unfortunately we had 2 hurricanes come through our area which delayed our process quite a bit which added to our stress level. Our loan processor was not responding to us and I had to reach out to the customer service representative to get an alternative contact number, after this the refinance was finished quickly. Thank you.

David Stafford

2024-11-12

They did what ty did quite well

They did what ty did quite well. But, there was a disconnect between the initial contact and the internal person as she did not answer the phone and seemed behind actual events. It may have been my fault buy everything was out of synch

Roy

2024-11-12

They are very informative

They are very informative. They do not push you to do something you don't want to do. They keep you in the loop thru the whole experience.

Rachel S.

2024-11-12

Best customer service I have ever had.

Best customer service I have ever had. The staff were all very friendly and professional throughout the process. They stayed connected with us and kept things moving.

Monte Salyer

2024-11-12

Loan app

The service was outstanding,extremely helpful.

Sallie Mosley

2024-11-12

They work with you to make thing go smoothly they care, they email you to let you what.is needed for your future investment

They are helpful, they email with important things they need alway get back with you they talk to you with a kind and caring voice like you and me got this investment let roll

James Sterling

2024-11-11

honest upfront communication

honest upfront communication. gave me the best options available. communication through the whole loan process. very personable.

John Dennis

2024-11-11

They worked really hard to get our…

They worked really hard to get our refinance done and finalized as quickly as they could. They all was very polite and answered any questions we had.

Renae Lewis

2024-11-11

The fees that was charged especially…

The fees that was charged especially the $500 application fee and the $ 43 to pull. Credit report.

Rita

2024-11-11

Easy and fast process

The entire process was so quick and easy. The website was very user friendly, and Heather and Michael were a pleasure to deal with.

joey

2024-11-11

great company-fast response time

great company-fast response time

Craig & Lindsey

2024-11-11

Long experience but finally finished

They got the job done when I kept thinking it wouldn’t happen. It started off a bit rocky, our first loan officer wasn’t very good with communication which made it very stressful, but the second guy who took over was much more helpful. It took a bit longer than expected but we are just thankful it finally went through.

Jake Johnson

2024-11-10

The associates provided me with the…

The associates provided me with the needed information and procedures required to successfully complete the loan process. The associates were very friendly and willing to acknowledge and listen to my concerns.

Anastasia

2024-11-10

Everyone was friendly and helpful

Everyone was friendly and helpful

Carolyn Swanson

2024-11-10

Helpful

Everyone was helpful and kind even through I had issues on my cell phone to read emails. Processers were friendly and walked though the steps to get applications and documents to corporate office.

Kenneth Wyskiel

2024-11-10

The type of company she was talking about the bone and everything and how much I got to pay and everything she was a great person too

Everybody was great it works there at the party of the company Hunter Gavin and Nicole they are very good people and they understand the business thank you very much

John T

2024-11-10

We did a HELOAN

We did a HELOAN. Amerisave employees were fast, efficient, knowledgeable and experienced. We closed the loan in 2 1/2 - 3 weeks with no issues.

Paul Schultz

2024-11-10

Very professional experience

It was very professional. It was. It came off on a quick order and I really enjoyed dealing with the company.

Stephen Chandler

2024-11-09

It has truly appreciate The Efforts to…

It has truly appreciate The Efforts to achieve my goal From both Lorenzo Reese and Heather McCabe, and helpful efforts. Thank You Both Lorenzo and Heather. Stephen Chandler

Beecher Prince

2024-11-09

AmeriSave team worked relentlessly to…

AmeriSave team worked relentlessly to get my loan approved! I would definitely recommend. Thanks again!

Gwendolyn Parrill

2024-11-09

Able to contact Chris Miller easily

Able to contact Chris Miller easily. Helpful in every step of the process.

John Anthony

2024-11-09

Easy to speak to staff of…

Easy to speak to staff of professionals. Would guide me and would follow up to keep the process on track and moving.

Thomas

2024-11-09

Good communication

Good communication. Very polite people.

Shelby Zamberlin

2024-11-08

Very kind and informative

Very kind and informative. Knowledgeable about the process.

Stephen Chandler

2024-11-08

Great experience IS to meet a…

A Great experience IS to meet a wonderful group of people From AmeriSave. Lorenzo Reese and Heather McCabe Are the BEST.

Pamela Sallee

2024-11-08

It started out well and I was very please, BUT

It started out well and I was very hopeful with the terms. I was given three possibilities for the loan and when I told the loan officer which one I wanted, I thought I was on my way. However, when the processor called, he told me I was to bring over $11K to closing. This was not the loan I had chosen. Time passed and I never heard from anyone. I started this in August and am finally closed as of yesterday, Nov. 7th. Since I hadn't heard from anyone I assumed Amerisave was not going to give me a loan. Then after a couple of months, my loan officer called and apologized. Somehow my file had been misplaced ??? From then on, she and the team worked long and hard to get a loan that could be approved and was agreeable to both Amerisave and myself. I'm grateful for all the hard work they put in, but wished it could have been done sooner.

Rachel Fletcher

2024-11-08

AmeriSave was an excellent company to get a loan through!

Timothy and Tanya were great to work with! My loan closed real quick and professionally! This was my third time I used AmeriSave and will use them in the future!

Warren Seaman

2024-11-08

You all where so professional and made…

You all where so professional and made a nervous experience so easy and nice....and you where so fast to get this done for me Thank you

Russell Watson

2024-11-08

Fast friendly service

Fast friendly service Very efficient, ask all the right questions to get all the information first time. I will use them again for other services.

Charlie Zackery

2024-11-08

I liked the sevice I got the…

I liked the sevice I got the representative were very helpful from the time I made contact until completion 7 Nov 24 it was a good experience.

Seigle94

2024-11-08

I had a very good experience with…

I had a very good experience with amerisave, they very quick and convient and easy to work with.

Laurie Sperling

2024-11-08

questions easily answered

questions easily answered , very helpful associates.

Aaron Hamilton

2024-11-07

Very helpful and informative staff.

Very helpful and informative staff.

Jaclyn Starman

2024-11-07

Very friendly

Very friendly, helpful and always there to answer any questions. The process was easy.

Jaclyn Starman

2024-11-07

The whole process was so easy

The whole process was so easy. Amy and Allison were great to work with and always there to answer any questions. I felt like I I made 2 new friends by the end of the process. Will refer them to anyone looking to finance or refinance a home.

Elizabeth Harvey

2024-11-07

Everyone I spoke with treated me like…

Everyone I spoke with treated me like an actual person, not just a number. They were helpful and professional. I am recommending them to a friend.

Christopher Good

2024-11-07

Amazing service they stayed in contact…

Amazing service they stayed in contact with me and made sure I was taking care of. Wendy you are the best thank you so much.

Gregory Picco

2024-11-07

exceptional

courteous helpful professional experienced truthful people to help me thru the process

William Rinker

2024-11-07

the experence was great and done in a…

the experence was great and done in a few days and everything I needed done was done professionally

Terrel Wiggins

2024-11-06

I’m very happy with my experience with…

I’m very happy with my experience with AmeriSave

Julie Oldroyd

2024-11-06

Very efficient process

Very efficient process. Professional staff. Listened to my needs. Thank you!

Marie Suhl

2024-11-06

Great group of people to work with.

Matt Carter and the whole team at Amerisave made the process very easy. It was my interaction the good people at Amerisave that ultimately made me decide to go with your company even though the fees for other companies were lower.

Travis P

2024-11-06

AmeriSave Refinance Helped Me Pay Off Debt When Others Couldn’t

After reading reviews, I was skeptical about AmeriSave. I was looking to refinance my home to help me pay off some debts. With a lower credit score, I could not get approved through my current mortgage lender and was turned down by others. However, AmeriSave was able to get the job done and get me a cashout that pays off some of the debt I owe. I was feeling overwhelmed with my current situation. But with this refinance, I can replant my feet, better evaluate my financial standing, and continue to get myself in a better place. The Lock Rate fee is my only complaint. Many people work with AmeriSave to help them in certain situations, and staking $500 can be stressful. I'm glad I took the chance.

Donna Bennett

2024-11-06

Process was very easy

Process was very easy. Chris was very helpful and patient in explaining everything and processing in timely manner. He was professional in addition to being personable Georgette was very professional and efficient in getting the process moving very quickly The only hiccup was when I went to closing and the attorney showed up without my paperwork. Thus requiring it to be rescheduled The second attorney was well prepared and paperwork completed and signed

Lee & Cathie Arnopole

2024-11-06

The best person to work with!

Working with Sam Yanas was absolutely a great experience. She walked me through everything I had to do!

Frederick Elliott

2024-11-06

Both Conner and Michael were excellent…

Both Conner and Michael were excellent people to work with.

Danny Warfield

2024-11-06

There seem to be easy contact for…

There seem to be easy contact for questions

Aryne Lofton

2024-11-06

I had a great experience from the first…

I had a great experience from the first phone call. The young lady I spoke to was friendly and answered my questions. She put me through to an awesome team that helped me out every step of the way.

Ron Rash

2024-11-06

Explained process step by step

Explained process step by step. Professional, courteous helpful. Answered any and all questions.

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