AmeriSave Review
Find a customized quote easily
Reviews 17772 
John Wherry
Very professional and knowledgeable…
Very professional and knowledgeable throughout the whole process. Easy to work with.
D Keenan
Fast easy and great communication
Fast easy and great communication. Joe Perez was a lot of help . He always responded very quickly and answered all of my questions . Thank you Joe
Felisha White
Time fran it take to get approve
How easy it was to get it done. Long process love communication with Lucas. He kept me in the loop
Nicole Brunner
They made me feel safe and explained…
They made me feel safe and explained everything, seeing how I had never gone through the loan process before. Very prompt responds time. Teamwork was great making them very efficient and added to my sense I being heard and taken care of, reducing a much stress! Ty
Customer
Everyone we spoke with was gracious
Everyone we spoke with was gracious, and patient. Very business-like and the process was quick and easy.
CC
Return client
Return client, great options with a simplified process. Banker and processing agent very knowledgeable and responsive.
Scottie Orr
Made it very easy
Made it very easy
Manuel Hernandez
Outstanding customer service and…
Outstanding customer service and follow-up on the process.
Robert Smith
Propped delivered
Propped delivered, very satisfied
Kurt MacCary
The two individuals I worked with were…
The two individuals I worked with were excellent. Answering all questions right away. Were very polite. It was the best financing I ever had.
Del Breedlove
you were very patient through all of…
you were very patient through all of this process
Janet Enders
My experience was great because of…
My experience was great because of Akmal Grant and Justin Moriel. So helpful as guides. Initially Akmal. Then with financials so patient Justin! Even after closing when wire transfer did not go through, these two helped me. Super kind, efficient, readily available. Process was under two months. Least amt of hassle. Great experience!
George Andrews
THE ONLY PROBLEM I HAVE IS WAITING FOR…
THE ONLY PROBLEM I HAVE IS WAITING FOR MY SETTLEMENT CHECK. EVERY OTHE PART OF MY EXPERANCE HAS BEEN PROFECIANAL AND VERY HELPFUL
customer Dennis Sarofeen
in a word,PHIL(sales)thk u phil*5*****
in a word,PHIL(sales)thk u phil*5*****
Barbera
Superior customer service very ce
Great people
Michelle Hunter
Staff was always polite and willing to…
Staff was always polite and willing to answer questions and got back with me in a timely manner. If I was not clear on something, I could always contact them and get a question answered if needed. Each person I spoke with was polite and helpful as needed.
James Geib
Klunky process
I thought the process was a little clumsy and confusing. No on explaine all the fees that were charged like the $750 in points. Also was told that there was needed a $500 fee to start the process and lock in the rate which is adjustable. That $1200 in fees. Seems kinda high but I wasn’t told about the $759 fee until I got the settlement statement. Already a long way down the line. Also the “underwriter kept asking for more information all along the way. It would be nice to have had all those requests at the beginning of the process.
Deborah Bellet
Thank you
They explained every step and helped me complete my part.
Jacqueline Davis
They were very friendly
They were very friendly. They told me everything I had to do with simple instructions. They were very concise & to the point . Also had the process run smooth & with sufficient amount of time! I appreciate the way things were! Thanks to Justin & Hazzel !!
Reynaldo Cruz
“Had a great experience with AmeriSave…
“Had a great experience with AmeriSave during my loan application. The process was straightforward, communication was clear, and the team was responsive whenever I had questions. Everything moved along smoothly and I appreciated how easy they made it. Would recommend
Kelly Meidinger
Chad&Rick were both wonderful to work with. They were very patient and helped walk me through things I was having problems with. I will highly recommend them to friends& family. Thank you Chad&Rick.
Very helpful& patient. Rick&Chad were the best. I highly recommend Amerisave to my friends&family. Very good to work with.
Mark Koch
Your team is very good at what you do
Your team is very good at what you do, and they walked me through everything diligently, so I completely understood what I was getting and what it would cost. I am totally Satisfied with Amerisave. You hold up to your name very well.
Veronica
so easy
so easy. i have been a customer for years. they reached out to me and it only took about 3 weeks to finish
Valued CustomerMichael Nelson
The people involved in this Transaction…
The people involved in this Transaction were all very professional and kind, great to work with and very knowledgeable. They were also very patient while waiting on me to get the information to them they requested. thank you.
Agnieszka Ferrell
This occasion signifies our third encounter.
This time marked our third encounter with Amerisave, and particularly with Jeff Jackson, whose expertise and dedication significantly aided us throughout the process.
John Logan
Seemed smooth and straightforward
Seemed smooth and straightforward. Stayed on top of things but also wasn’t pushy or annoying about the process.
Stephen J Smith
Long but good
The process was arduous and long but that gave me confidence in the loan!
Sandi Herrmann
Our experience with AmeriSave from beginning to end was seamless…
Our experience with AmeriSave was exceptional! Both Craig Abraham & Eartha Thomas was there to assist us throughout the application process up until the closing.
Glenda Watson
I was guided all the way by very…
I was guided all the way by very knowledgeable and pleasant personnel. Everything was done in a timely matter and every question was addressed. Very pleased with Amerisave.
Roger Marshall
great
the time thay tookwiyh meto get allthe paper work done.
Charles A Davis
Persistent
You kept trying until it was all figured out and finalized
Marie L
Amerisave made the process so easy
Amerisave made the process so easy, they were so patient with me, always ready to answer questions and helping me every step of the way, I never was in the dark with any information and they worked so tirelessly on my loan so I didn't have to, I felt they held hand during entire process. I would definitely recommend them they strive on customer service and honesty.
alan
Great people to do business with
Great people to do business with! Went above and beyond to make the experience great!
I do not want my name used.
Everyone was knowledgeable and helpful
Loan officer was very helpful and knowledgeable. Once I agreed to the proposed loan, the loan processor, Christine Hesse, made the process easy and quick. She helped me through each step and was extremely thorough and informed. She also assisted me by telling me how to send the documents as I did not know how.
MICHAEL M
Getting a loan is never a great…
Getting a loan is never a great experience. It's the usual. They were very accessible and helpful.
Tom Chambers
Excellent service
Excellent service, speedy action. Only downside is the rather high interest rate.
Harold Chalmers
The smooth transition from beginning to…
The smooth transition from beginning to end. Which only took a few weeks.
Rodney Grimes
This closing refi was very simple
This closing refi was very simple. I'm a returning client and they made me feel like they working for my benefit.
Shabana Dange
I had an amazing experience in getting…
I had an amazing experience in getting a home line equity loan from Amerisave.. the process was smooth, fast and very straightforward and the agent Eric helped me throughout the process . Within a few days I was approved and I received the funds within a week Thank you Amerisave!!!
Kathy Kenyon Hughes
Easy to work with AmeriSave
Easy to work with AmeriSave. I am a repeat customer and have always been treated with respect.
Chad Waltman
The customer service is outstanding.
The customer service is outstanding.
Calvin Whitlock
The response and turnaround time for my…
The response and turnaround time for my loan was great. I think there need to be clarity early on all the documents needed this will make the loan process even better in that you wont have to be coming back repeatedly for more information.
NancyS
The people are good; the process is excruciating
The loan officers and the customer service is very responsive. They seem to have genuine concern over helping the client to close a loan. However, the process is longer than they will lead you to believe. I have closed on my loan, but it has been 6 weeks since I initiated the process, and I still do not have the HELOC funds in my bank account. Today is the 5th business day following the date of closing. The amount of documentation also greatly exceeds what the customer will be led to believe at the time of application.
Angelica Arrington
Great teamwork/collaboration
Logan was the Loan Officer and Yvette was the Loan Processor...both were great and very responsive. Yvette really stood out to me the most bc she knows her job, knew what the underwriter needed and the why's behind it...overall, she made the process run smoothly once the application was submitted.
Andrew Wrzyszczynski
The Ameeisave rep we worked with…
The Ameeisave rep we worked with Leonard Kim was always available for questions. The loan percentage rate was very affordable.
Charles Legros
He was ok I did get some of I hope for
He was ok I did get some of I hope for
NL
Miscommunication
Elected to do a remote closing and it did not work as the notary never contacted us. Therefore, we went through the process of signing the documents multiple times, and no one seemed to know what the issue was.
Robert Malfara
The process was easy and fast
The process was easy and fast. Everything was streamlined in a positive way from start to finish. Excellent service.
Thomas Earley
Shaquanne and Catherine were wonderful…
Shaquanne and Catherine were wonderful to work with. The communication was excellent.
Michael Carter
These people have made it so easy to…
These people have made it so easy to pretty much get debt free. Always been in contact with me throughout the process. I thank all of you..
Brian Holt
Good communication with loan officers
Good communication with loan officers. Easy to do tasks through your web site. Overall great experience.
Charles Foster
Ms Kim was very helpful and…
Ms Kim was very helpful and professional.
sirvando vargas
Am very happy to have a representative…
Am very happy to have a representative close by me to walk me thru the whole process. Keeping me informed of the datelines, documents to submit at the right time and to where and whom I had a very pleasant experience in getting my Equiety Loan.
Abdullahi Del
Michelle Heckman and Lori Robertson ♥️ ❤️…
Michelle Heckman and Lori Robertson ♥️ ❤️ the best ppl to work with..
Jim Smith
The way they helped get through all the…
The way they helped get through all the documents It was a long process.
wesnav
Wonderful Experience
Working with AmeriSave has been incredibly easy. Their staff were helpful, knowledgeable, and patient. I felt comfortable throughout the entire process.
Sam
Smooth and Flexible!
Smooth, quick, and flexible. Highly recommend.
Constance DeMara
Very efficient and pleasant to work…
Very efficient and pleasant to work with.
patrick rittenhouse
Delays Delays and More Delays
There were multiple weeks where Kyle Fertig did not respond. What was supposed to be about a two week process turned into more than two months. Several times I would email him and it would take more than a week for him to respond. I finally called him but it went to voicemail. I then called his manager and left a voicemail but never heard back from him either. I started copying Kyle's manager on my emails but also never received a response from his manager. That is just poor leadership. I also forwarded my email chain to the CEO and asked for feedback but never received a response from him either. Then I received notification that my application was closed because it aged out of the system. So, I had to restart the process. Should customers have to expect to pay full price for this type of service? I don't think so, and I am weighing my options of filing a complaint with the CFPB and BBB to recoup monies for the additional time and effort. At least I have the equity I wanted to get, finally. Wouldn't recommend this company to anybody unless there is a sincere effort by all parties to apologize to me, in writing, and address the systemic issues. I say systemic because the online reviews show that this is a continuous opportunity for Amerisave, but clearly very few people mustvcare enough to make a concerted effort to improve this aspect.
Edward Dempsey
My two contacts David Olejiniczak and…
My two contacts David Olejiniczak and Shamane Thomas were very professional and determined to get me done on time.
Ashley Whaling
The communication was not that great
The communication was not that great. Should have been more informed.
Crystal Ferriegel
Good experience
Good experience
Kathy
I had an amazing team working with us…
I had an amazing team working with us to get our loan refinanced. They worked very hard and we didn't make it easy on them and I am glad they understood our situation and hope that they are rewarded for this blessing. We really appreciate their hard work.
Tracey Leigh Herres
From start to finish - a winner!
From start to finish, these folks were organized, knowledgeable and efficient. They made the process simple and quick.
Andre Vazquez
It took longer to close then they said…
It took longer to close then they said it would, but in the end, it all worked out
Michael Bowen
Overall it was an easy experience.
Overall it was an easy experience.
Jereleene Howard
The company was very respectful in…
The company was very respectful in listening to my needs for a loan. The process was done quickly and a response to the request was completed very quickly. They were a true blessing in granting my request fora loan.
Peter Owens
Everything Went Quickly, Smoothly
Everything very well organized and straight forward. Very prompt responses by loan processor and loan officer. Given the complexity, the loan process was very fast.
James G.
Satisfaction guaranteed
First and foremost, they were straightforward, fast, and didn't promise anything that they didn't deliver. I am totally impressed with the whole process. I would highly recommend them.
Gary Harstad
Nice people to work with
Nice people on phone and help you navigate through the harder parts of filing out the paper work
Leo Johnson
Great customer service
Great customer service. Always available with a quick phone call. Easier transaction ive ever had.
Barry
Great loan experience
The loan management team was very prompt and efficient with managing our application. Jessica Jordan and Kimberly Dennison could not have been more helpful. It was a very pleasant experience.
John Rooney
friendly
friendly. Helpful. Answered all questions Good communications.
Nadine
Great experience!
Everyone was great and did everything they could to keep me informed and worked with me to make the loan happen! Loan originator Jeff Jackson was exceptional every step of the way!!
Ronald couch
Very helpful and Understanding
Very helpful and Understanding
Venessa Barbeau
AmeriSave Mortgage is a great company to work with
My experience with AmeriSave Mortgage was super easy and very quick. They worked with me around my schedule and explained everything. I felt comfortable with everything they asked. There were no questions that went unanswered.
Richard Harpest
Awesome! My contacts are personable, considerate, polite and knowledgeable.
Strong personalities with knowledge get the job done!
Gary Pope
Pretty good and professional loan…
Pretty good and professional loan experience
Robert Otten
They were thorough and always answered…
They were thorough and always answered my questions and got back to me as soon as I called.
J. B.
The process was generally uncomplicated
The process was generally uncomplicated. The Amerisave staff was very responsive. The time it took from initial application to completion was reasonable. Thank you Mikhail & Lucas. I enjoyed working with both of you!
Ernest Farkas
Well Done
Will and Giavona were great and Giavona attention to detail to get my loan approved was amazing there returned every phone call and kept me up to date the whole time. Thank you Ernest Farkas
Roger Cardillo
Very smooth transaction
Very smooth transaction
Darnell Loggins
Working with Kieth and Dominic was very…
Working with Kieth and Dominic was very seemless and pleasant.
MARY MCCONNELL
The loan officer said it should close…
The loan officer said it should close in two or three weeks but loan transferred to someone new. This person dragged it out to February and now they want another payment at once or the disbursements could be delayed for weeks. Yet its closed. Unhappy. It was supposed to close in December.
Luther G Williams
The people who assisted in the process
The people who assisted in the process
Candy Kittles
Since I signed the agreement
Since I signed the agreement. I’ve just been left in the dark a little. They say the checks in the mail. I guess we wait and see.
Patrick Posey
We are thankful to Amerisave.
We are thankful to all the people we were beneficial to the completion of our mortgage. Thanks!!
Meaghan Horner-Bruce
Amazing Help in process
Hope was a absolute superstar and made me feel so comfortable doing this whole process. I would absolutely recommend this company to any friend or family.
Dean Emeigh
Jessica was extremely helpful and…
Jessica was extremely helpful and guided me through the process with knowledge, patience and care. James was also helpful with regard to getting any documentation and tasks completed. The whole experience was quite easy.
Martin Montoya
Great customer assistance during the process
AmeriSave is one of the best financial institutions today. Great rates and amazing customer support during the entire process. Thank you so much!
Marco Sepulveda
We are returning customers working …
We are returning customers working with Curtis to refinace. Curtis is great to work with. He cares for our families needs and is very attentive to details. But most importantly he wants what is best for you and will make sure you are hapy And taken care for.
Timothy Senters
You all was great to me
You all was great to me
Robert Davis
Happy Customer
Tim, and his team were the best. Karla as well I would use them again and definitely recommend them. 😊
Carlton Marshall
I had a pretty good experience with…
I had a pretty good experience with AmeriSave. I would gladly recommend my family or friends to AmeriSave
Adalberto Naranjo
Good experience and good communication…
Good experience and good communication excellent
Top Home Loans
Quicken Loans
Read review
LendingTree
Read review
AmeriSave
Read review
Veterans United
Read review
Rocket Mortgage
Read review