AmeriSave Review
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i can never get a hold of anyone to answer questions. all except for the loan processor which i spoke with her almost on a daily basis. they also some how got the pay off amount wrong on one of my credit cards so it wasn't included in the loan, and i have to pay it off. nor was the loan that i had to get to have a new roof, which i now have to pay myself.
Just easy company to work with. Nice and intelligent people as well. Process when smooth.
Great experience! Thank you so much, natasha fuller
Loan officer was was on top of what was needed and keeps you informed on everything. Helps you walk through the uploading process to their website.
Fast and friendly service
Easy to understand
process was relatively quick and easy. The support staff was helpful in answering our questions and concerns.
The initial process was quick and easy. However, mistakes were made along the way that made it a very stressful ending/closing. We asked multiple times about needing a new survey as we knew & stated that we had done renovations since our original survey and we’re told no by both the person doing our documentation as well as our loan officer that we did not need a new survey. The day after we closed around 5 pm our time, we were told we did in fact need a new survey and so we had to scramble to get it done within 24 hours or our documents were not going to be good anymore. We are currently still waiting for the “overnighted “ checks that we’re supposed to be sent.
everyone was helpful
Good service very professional and reliable.
They was very nice . They was very unstanding.
We had a great experience with them. People we talked too was awesome. Thank you Eric and Edward.
My team that I worked with did a great job it was a wonderful experience to deal with people that truly cared about getting this process done my processor Sharon was so caring to make this happen and always was there for me and my family
Everything went smoothly, explained well...
Phillip hoang and Dan smith both very helpful They help us all the way with our loan. Phillip is very helpful and knowledgeable for what he is doing. I will recommend them to my friends
The service was great and the estimate of cost wre accurate. A pleasure to work with.
They did a great job.
My loan officer was on point from day 1 to closing, there was no hidden fees….AmeriSave was up front the process was smooth and simple…I will be telling my family and friends about AmeriSave how nice and respectful and very professional. Good job AmeriSave your company is #1
Quick and easy
Many obstacles to overcome but complete teamwork brought everything together. Thank you much guys, great job!
Communicating with Amerisave was easy, Knowledge is power. Which is what made this transaction uncomplicated. The availability to work through the steps on the phone speeds up the process. Thank you for that. I appreciate when I am kept in the loop as the steps progress to completion. The patience you demonstrate through the process is noticed. Thank you, M Torrales.
Very pleasant people, very helpful.
The experience was great because it was easy to upload items and it was easy to sign loan documents. The notary came to my house. However, I will say that the amount of money I ended up paying at closing, was more than I had anticipated. I should have read the disclosures more carefully as the amount paid to Borrower (me) at the end reduced dramatically.
Easy process
My experience with AmeriSave was very good . My agent Justin Romine -Wykoff was great . He was knowledgeable and very professional during our loan process . He was available to answer my questions whenever I reached out
We had a great experience and they answered all our questions. They walked us through the process. We were able to upload all our documents. Quick approval and closed in week. Everything went smoothly. We very happy with the company would highly recommend.
It was an easy process.
staying in contact with me was a great.
The number of times I had to resubmit the same documents. Because of underwriters taking their time, the end of the months passed. Thus I had to start all over and show the new documents again.
The entire team was excellent in their knowledge, communication and quick and hassle-free closing. The entire process was stress free.
Brady Morris and Lucas Kachinski were a great team. They were both knowledgeable, friendly and accessible. My questions were answered immediately and my loan was closed within two weeks. I have never had such an easy process. I would be more than happy to recommend them and Amerisave and will be sure to use them for any future transactions. Thank you.
I want to thank Jennifer Morris she made a it happen she is worth her. Weight in gold what a pleasure to work with.
Deneen Scott and Ryne Siebenmark were great to deal with. Easy to talk to, answered every question I had and took good care of us.
Prompt response
Well the comunication could of been a little better.for people that never went through this and don’t have any idea of what was going on what steps were next and things that needed taken care of being back n formed on when to recieve the money owed and wired. When was receiving checks to pay off loans. The people were very nice just a lack of commication
Mark Paynter was great. Always returned calls. Explained everything.
The biggest necessity during a refinance is communication. Both Tyler and Sharmane were available by phone and email throughout the entire process, making me feel comfortable about what I was doing.
Thank you, AmeriSave! John Drake and Kimberly Dennison were incredible partners in getting my refinancing completed. It was a long, complicated transaction, but they helped me every step of the way. I am so relieved to have this done. It improves my whole life, and I am so grateful. I am would definitely work with AmeriSave again.
Michelle and Jennifer could not have been any more knowledgeable, helpful, or friendly. Very attentive to me through the whole process, which was very smooth and frankly much simpler than I could have imagined.
They were great team to work with on the loan process and helpful with explaining the details
The process of this refinance was long and took forever to complete. Felt like I needed to verify SOOOOO much stuff (employment, bank info...) over and over again. Just a very long drawn out process that I feel could have been better handled and done a lot quicker. Started the middle of January and finally signed paperwork on Feb 16th! So it took about a month
Still waiting on my funds.
AMERI SAVE executives take care immediately of your financial needs they are straight forward. They give you immediate solution to your financial needs. leonard the executive who took care of my loan professional, fast processing all the documents.
Nicholas and Ana were so helpful with any question I had. They would always call back or email me if I needed something explained to me. Ana made me feel like I had known her forever. She was so kind and respectful. I would recommend Ameri Save Mortgage to anyone. Thank you for all your help.
My experience with AmeriSave Mortgage was great! Eric and Brooke were excellent in my communication with them. They were professional, kind, answered my questions and everything was done in a smooth and timely manner. They were very clear explaining the documents I had to send in. And made frequent calls to make sure I understood and was updated on what was going on. I felt very privileged working with this company, and I would recommend them to anyone needing a loan.
Confusing at first but, Clayton was patient and worked with me making the whole process understandable.
Great service and very professional employees.
So quick and very easy
My loan officer was very good his name was joe very very patient with me .
Helpfulness of the employees.
Amerisave provided us 2 options on our loan inquiry. Once we decided which loan we wanted, our loan representatives guided us through each step of the process. Open communication was always available. Kristen and Corrine were fantastic!
The process was quick and easy every step. She made me aware of everything going on at all times and was amazing.
The loan officer and processor were great to work with. I appreciated their timely responses to questions and status updates throughout the lending process.
It was great working with everyone to make things as easy as possible. They kept me updated at every stage of the process.
Great company. Great quick quality service
Every one was friendly and eager to solve any problems
It was excellent
Professional at every turn.
The people at Amerisave that I was working with are courteous and professional. They seemed to know their stuff and made the process smooth.
it was really easy working with Keith Rodgers and Brain Lin they made the process so easy.
Andre Mammino made the entire process so easy. He explained everything as it happened. He contacted us one a week and more as we approched our closing date. He was such a joy to work with.
Very easy and done a lot sooner than expected
The staff were extremly hekpfull and kind, especially Kieth who waa always there when i needed help.
I had had a gentlemen who was very kind and went through all the details with me. Also helped me go through all steps on my computer which helped a lot. John gave all the information L needed and directed me to the next step. Thank you everyone.
Trevor was excellent all the way through. Ready to answer any question any time. Truly he is a gem! Heather as well was the best! She was very patient working with all parties involved and very experienced in all she does. Sweetest ever!!
The loan officer was very attentive to my needs, and great follow up. My loan manager was also very helpful.
Amerisave was very helpful. They helped me chose the correct loan for my situation and guided me through the whole process.
Great and excellency.brilliant customer services, I will recommend to anyone need to purchase a new home or refinance their current mortgages.
MelissaJadrick was awesome. She helped me get thru the trying times with this loan.Andrew was very helpful also, took a lot of time but finally done.Thank you.
Christine was a professional, caring, patient, kind, sales representative. At times when I was ready to call it quits she continued to stand tall, and she encouraged me to do the same.
very professional from start to finish.
I’m sorry I had no issues. The staff communication was very good and helpful at explaining everything.
Bradly Fox & Heather McCabe are a fabulous team! They both made this experience a successful outcome. Bradley especially puts in 100%+ the greatest customer service. I was difficult and he made everything perfect. I was truly satisfied with all aspects of the process. Barbara A.
no comment.
Being so nice an helpful
The loan officer and processing manager were great to work with
My whole process was a pain, but the people helping me were great. Would I ever use Amerisave again, no. Did they get it done, yes.
GREAT PEOPLE THEY BENT OVER BACKWARDS TO HELP ME TO GET ME TAKEN CARE OF
Great Service Heather Baer was the 2nd person that assisted me (the first person was a gentlemen and try to sell a loan that I was not asking for - not listening). Heather was amazing. Very knowledgeable and quickly assisted me with exactly what I needed. Heidi took over and it was a pleasure to work with her too
Great experience I was always kept up to date with the latest info.
AmerSave allowed my parents the ability to consolidate debt pay it off and put money in their pockets with a not too stellar credit score. My hope is Amerisave will be as responsive when it's time to refinance in the future.
Very professional and knowledgeable throughout the whole process. Easy to work with.
Fast easy and great communication. Joe Perez was a lot of help . He always responded very quickly and answered all of my questions . Thank you Joe
How easy it was to get it done. Long process love communication with Lucas. He kept me in the loop I want to thank Sam who started me with loan and help me get started. Sam and Lucas I just want to say thank so much for your hard work and communication. Sam thank for helping from the start and knew everything was going to be okay. Talk about positivity
They made me feel safe and explained everything, seeing how I had never gone through the loan process before. Very prompt responds time. Teamwork was great making them very efficient and added to my sense I being heard and taken care of, reducing a much stress! Ty
Everyone we spoke with was gracious, and patient. Very business-like and the process was quick and easy.
Return client, great options with a simplified process. Banker and processing agent very knowledgeable and responsive.
Made it very easy
Outstanding customer service and follow-up on the process.
Propped delivered, very satisfied
The two individuals I worked with were excellent. Answering all questions right away. Were very polite. It was the best financing I ever had.
you were very patient through all of this process
My experience was great because of Akmal Grant and Justin Moriel. So helpful as guides. Initially Akmal. Then with financials so patient Justin! Even after closing when wire transfer did not go through, these two helped me. Super kind, efficient, readily available. Process was under two months. Least amt of hassle. Great experience!
THE ONLY PROBLEM I HAVE IS WAITING FOR MY SETTLEMENT CHECK. EVERY OTHE PART OF MY EXPERANCE HAS BEEN PROFECIANAL AND VERY HELPFUL
in a word,PHIL(sales)thk u phil*5*****
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