AmeriSave Review
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Reviews 16517 
Delilah
Everything happened quickly except the…
Everything happened quickly except the person handling the paperwork. Some of the questions regarding my title which was in my name only. That was so easy to find. Now one of the checks is made out to the wrong company. Which has not been resolved yet.
Linda Bricko
Everything went smoothly
Everything went smoothly. There was always communication. The team was wonderful!
Shekelia Bradley
The agents were very patient and…
The agents were very patient and helpful throughout the entire process.
James Scott
Very professional
Everything was handled in a very professional manner. My questions were answered quickly and thoroughly. Would highly recommend.
Mark Siebrass
Great company!
Amerisave is a great company! I definitely appreciate the help I received from them! They walked me through the process and I'm very thankful for the loan I have received to help with my debts. Having 1 payment at a lower interest definitely makes it better! Thank you!
Clara Sissine
It waz quick
It waz quick, professional and very easy.
Kenneth Yoder
They stayed on top of things throughout…
They stayed on top of things throughout the process and kept me informed frequently. Very friendly and courteous. Would highly recommend to other people looking for a home loan/refinance. Thank you for everything.
Jacqueline Diaz
Everything was very easy and went…
Everything was very easy and went smoothly from start to finish
Heather Madia
Communication and speediness
Communication and speediness
Patty
Loan originator was pleasant
Loan originator was pleasant, knowledgeable and courteous. Loan processors was great except when problems arose, she was slow in explanations. What should have taken about a month actually took almost two months. Needed two appraisals because first appraiser didn't read tge Master Deed.
Abraham Linner
Our Amerisave experience.
The two people who we worked with at Amerisave were both professional, helpful and answered all, of our questions in a timely, courteous manner. The process was seamless. Tessa Aubrey and Yvette Waller are two exceptional employees who should be commended for their work.
Guinn Hall
The way you helped me with all the…
The way you helped me with all the information that I needed to send in.
customer
They keep you consistently updated on…
They keep you consistently updated on the progress of the loan process. They help with every aspect of the transaction. I am very satisfied with the company.
Richard
Everyone I worked was very personable…
Everyone I worked was very personable and pleasant. They made the process easy.
Greg Solis
Professional
They do a great job
John H Ramos
Service and communication were excellent
Service and communication were excellent
Ghaith
The people who attended to my mortgage…
The people who attended to my mortgage application made the difference in closing this loan. Very knowledgeable and smooth sailing. Thank you Darla and Heather M
Anna Perkins
I had a great experience. Always available to answer any questions
All of my questions were answered. It was an easy process. Everyone was friendly and helpful
Paul Kelly
Matthew Carter and Michael Lake provided exceptional service and customer support
I thought Matthew did a wonderful job guiding me and providing me all the alternatives for a loan. What I really liked that he had some decision power that I didn't find with a couple of other institutions. They always were putting me in hold so they could check if that was ok. He was very informative and helped me through the whole process. Also, Michael was outstanding as well, always keeping me informed and making sure I was getting him the right info and calling me to ensure that my loan was processing. So Thank You both for making this process easier and professional
DANIELLE
Christopher Childs and Michelle were so…
Christopher Childs and Michelle were so friendly and helpful in getting me through the process
Jaime
Outsatnding Helpful Attention and…
Outsatnding Helpful Attention and Service. I was treated with respect and got a very helpful loan processor. Additionally the process was very fast.
Michael Wheeler
Professionalism
Professionalism, courteous, dignified.
Janette Benkert
The home equity loan process was smooth…
The home equity loan process was smooth and easy. My loan officers responded quickly with any question or concern I had about the process. Everything was simple and online. There were no delays. I appreciate it. Thank you.
Karen Brower
Clint and Heidi were both very helpful…
Clint and Heidi were both very helpful and available to answer my questions.
Michael Lusk
The people at Amerisave are so nice and…
The people at Amerisave are so nice and Professional. They sure knew how to do your job with respect and helpful.
TONY HARPER
They kept me informed throughout the whole process and help me in the area's that I needed help oh an my funds were deposited when they said it would be thank you much ☝️
They kept me informed throughout the whole process and helped me in areas where I needed help oh an my funds where deposited when they said they would be👍
William
The precise detailed step by step…
The precise detailed step by step during the process of obtaining my home equity loan. The personnel involved were amazing.
Magda Gonzalez
great professional service.
great professional service.
Mattityahu Yarom
easy until the closing
easy until the closing
Kitty Scott
Awesome job
Awesome job
Robert Hinote
Just a suggestion
The only thing that needs to be included is a better explanation of the checks that are used to pay off creditors. We were confused that the checks are sent to us to be mailed out.We understood it to be they would be paid out by you through your system.It's not a problem but a little more detail in the explanation would be great. Over all the experience has been very easy and every one we dealt with was amazing and professional.
Todd Stone
All I can say is Domonique Gray and…
All I can say is Domonique Gray and Gary Wallace went above any service I have had in the past. Great service very nice to deal with. Thanks for all your hard work.
Steven Seyfferle
Everyone I worked with was very…
Everyone I worked with was very helpful, kind, and professional. They worked hard and swiftly to process my re-fi.
Wizard
Amerisave was very attentive until the…
Amerisave was very attentive until the last. Summit doesn't deal with credit unions so I couldn't get the money wired and I kept getting told that whoever I was talking to (Amerisave, Summit, Closinglock) was the wrong person and to call the other company. Summit was actually rather rude on the phone.
Bob Kelchner
Quick money when you need it most.
The loan process was done very quickly. I was informed about everything that was going on every two days. I'm very satisfied with how the whole process was done. Great company to do business with. I would highly recommend doing busines with them.
B.A
From start to finish it was seamless
From start to finish it was seamless
Kristopher Nelson
Amerisave and staff helped me get my…
Amerisave and staff helped me get my dream home in a short amount of time. Process was very smooth and assuring. My loan processor Alfredo was extremely helpful and patient. I strongly suggest and recommend amerisave mortgage! -Kris -
Gustavo Tapia
Felt very comfortable talking to…
Felt very comfortable talking to personnel, they were excellent.
Raymond Sansom
This is my third time to use AmeriSave…
This is my third time to use AmeriSave and each time has been fantastic! Everyone is knowledgeable, polite and friendly! They are respectful and responsive to all my questions.
Wanda Davis
Short time to close was a plus
Short time to close was a plus
Charles Murphy
Everyone was on point polite
Everyone was on point polite, kind, and very respectful. Very professional.
Tracy George
DeeDee was amazing
DeeDee was amazing. She was always upbeat and patient with our questions throughout. She was encouraging and explained everything well. She's a keeper!
Patricia Brown
The staff was exceptional
The staff was exceptional. They were kind, knowledgeable and helpful every step of the process.
robert
very helpful
people i dealt with very helpful and very patience when helping me i am not real good with computers and she walked me thru it her name was mrs atchison thanks to all of you
Bobby Webber
I had a great team working on my behalf…
I had a great team working on my behalf to get this loan. They were very helpful in helping me with documents to has a successful loan thank you Americans
Steven Taylor
Great working with teh Team from Start…
Great working with teh Team from Start to Finish
DOMINGO ALMANZAR
Robert Medina and Adam Bruce were great…
Robert Medina and Adam Bruce were great and very respectful and knowledgeable not very friendly. Help through every step of the way. Thanks to the company and Robert & Adam.
Bruce Stinson
Working with the 2 agents I had was…
Working with the 2 agents I had was great. Anytime I needed answers, answer they were there. They made the transaction smooth for me I would work with them again.
Chereyl Caldwell
Expert loan officer
Having James Hsu as loan officer was a great experience. He walked us through each step in a very clear and concise manner. He was professional while at the same time very friendly.
Jon
Easy to deal with
Easy to deal with, fast and efficient service
George Hicks
My interaction with a AMERISAVE was a…
My interaction with a AMERISAVE was a great experience. The people were courteous and went above and beyond to complete my transaction. I’m so grateful and I appreciate everyone that interacted with me. On this journey, God bless all of you, George Hicks.
Barbara Fuller
The paperwork was quick
The paperwork was quick. The eclosing was great.
Ronald Shockley
Was really impressed by the time frame…
Was really impressed by the time frame and how easy to answer questions
Walters
Professional Service
Very professional and diligent made the process easy and quick.
Tina Craven
Alex and Nicole were fantastic
Alex and Nicole were fantastic to work with. They always returned calls and/or e-mails. They assisted me with all my concerns and times of panic. With the death of my husband the night before closing, they both showed the utmost respect and compassion for my feelings and situation. The only issue I had(not with Alex or Nicole) is that Amerisave does not accept a specific form with use of the corners statement and/or death certificate, resulting in my loan being denied the day of closing and I had to start over with the loan process again, but it was expedited and I closed 7 days later.
CH
William made the process easy
William made the process easy. He always returned my calls. Very helpful
Louise Mekosh
Steve Wells
Steve Wells was very professional and discussed my options. He presented me with options and suggestions. He communicated with me throughout the process and always answered my questions quickly.
Gary Eisele
Great customer service always on top of the qualifications That are needed
Great experience, always on top of what is needed,
Ezrel Mccowan
knowledgeable and helpful
Everyone was knowledgeable and helpful at every step. Information I received was correct.
William
Always pleasant to talkto.
Always pleasant to talk to and very helpful in all aspects of the process. Keep up the great work.
Suzanne
Great loan process! Great interest rste
The loan officers were great - professional, prompt and attentive. The entire loan was accomplished online which was a good thing, however, at times I felt I was dealing with a computer only. Multiple requests for same documents, no place for remarks when uploading documents. Overall a positive experience.
Don Williams
Fast and efficient
My loan officer, Christopher Samuel was very kind efficient and knowledgeable. He was very easy to work with that was the reason I would not entertain any other offers the same goes with my loan processor Kristine Murphy very kind and efficient and was always available if I had any questions or concerns. From start to finish it was less than three weeks to get my loan funded! It was a great experience.
Daronne Dowell
Danielle was great as well as Farhan
Danielle was great as well as Farhan - Great communication
Jamie Jenkins
AmeriSave was very quick and efficient
AmeriSave was very quick and efficient. We hit some speed bumps along the way but Kendra’s Bennet was the best! She was wonderful and helped us through the process!
Michael
They do VA loans
Online portal and ease of communication
John Daniels
Great folks to work with
Great folks to work with. Easy to talk to.
Jean McMurtury
Excellent company to do business with. Agents kept me updated on all steps of…
Agents kept me updated on all steps of my loan.
Karen Proctor
The availability of the staff to answer…
The availability of the staff to answer my questions
Birajan Shrestha
Rian is always there for explaining all…
Rian is always there for explaining all details. Very best customer care.
Bernice Radaideh
Trust & Excellence
I had the absolute pleasure of working with Amerisave during my home equity process, and I can confidently say their client service is both exceptional and deeply compassionate. From the very beginning, Melany Moody and Chelsea McEwen demonstrated professionalism, patience, and genuine care—qualities that made a complex financial process feel smooth and reassuring. Melany’s attention to detail and Chelsea’s responsiveness were unmatched. They took the time to explain each step, answer every question, and ensure I felt supported throughout. Their warmth and expertise turned what could have been a stressful experience into one marked by trust and clarity. I feel truly fortunate to have found Amerisave through my research and even more grateful that I chose to trust them with my loan. Melany and Chelsea exemplify what outstanding service looks like, and I would wholeheartedly recommend Amerisave to anyone seeking a lender who treats you like more than just a transaction. Thank you for making this journey a positive and empowering one. Bee
Raymond & Jessica Johnson
Nikki & Michael knocked it out of the park
Each step of the process Michael and Nikki were there with us. Any thing that came up Nikki was right there working it out and ensuring such a smooth process. They were both friendly, understanding, personable, & always available. The best team to work with!
Steven Foster
You are prompt in how you serve.
You are prompt in how you serve.
Kevin Grant
Ease of doing business
Ease of doing business Very responsive
Gary Whitaker
They got the loan done as promised and…
They got the loan done as promised and on time. Everything was explained well and there were no unpleasant surprises
Eric Fowler
The customer service was very good
The customer service was very good. They kept communicating with me throughout the process.
James Amundson
They walked a novice (me) through a new…
They walked a novice (me) through a new experience and they were very informative and assuring. The process from inception to completion was painless. Jim
Clarence Mitchell
The process was easy.
The process was easy.
Harold Clark
Lee Davidson was quick to clear up any…
Lee Davidson was quick to clear up any confusion about the loan process. I had serious concerns about the loan situation.
JM
All the people involved
All the people involved ! Even though I was not computer savvy.
Linda Wimmer
Very professional and very fast.
Very professional and very fast.
Michael Menefee
Diana lavito was a great help with…
Diana lavito was a great help with getting everything together and keeping me updated. She is a great asset to your company. Not to many people actually take the time to do a excellent job like her. I would greatly recommend your company.
Christopher Ross
Best mortgage company In this business
I was very pleased with the process of Amerisave Mortgage.Very courteous and knowledgeable.I recommend them to everyone I know that is wanting to refinance,heloc,or buy a home.
Judy Bagley
Everyone was polite and helpful.
Everyone was polite and helpful, once they quit calling my cell number which I never use unless on the road, then things went very efficiently.
Charles Enders
Quality Loan Officer
The loan officer reviewed the file and made suggestions regarding a total refi which made sense,
Natasha
Easy process
It was fast and easy
Steven Snow
William and Alexander made the…
William and Alexander made the transaction very simple. Walked me through the steps. Kept in contact through the whole experience.
Mark Pittenger
Wonderful service and communication…
Wonderful service and communication from Mark, Alysa, and Hunter! Alysa spent over an hour on the phone helping me upload necessary documents which made the whole loan process outstanding! Also, this loan closed in just under two weeks, and I can't thank everybody at AmeriSave enough! Highly recommend!
Charles Smith
So glad i went with AmeriSave
So glad i went with AmeriSave. They made my experience so great. I would like to thank John Taylor and Megan Hill for their patients and knowledge with me I know i made them crazy with all my questions . SO Thank you for all your help. Charles & Carol Smith
Damien Lombardi
They were easy to work with and fast
They were easy to work with and fast. The fastest start to finish process I have ever been through.
Kaynette Handy
Service
The friendliness of the the individuals that we worked with and their patience.
Larry
Hazelle was GREAT
Hazelle was GREAT! All went well and done as stated.
T Barnes
My 2nd time to use Amerisave for 2…
My 2nd time to use Amerisave for 2 different situations. Great communication, impressive speed and accuracy!
Cathey Curtis
AmeriSave made the process easy and…
AmeriSave made the process easy and staff was professional and easy to work with. I would recommend this company to all my friends.
Robert Jones
Good communication ease of using the…
Good communication ease of using the website to go through all the documents
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