AmeriSave Review
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Reviews 17678 
Martin Montoya
Great customer assistance during the process
AmeriSave is one of the best financial institutions today. Great rates and amazing customer support during the entire process. Thank you so much!
Marco Sepulveda
We are returning customers working …
We are returning customers working with Curtis to refinace. Curtis is great to work with. He cares for our families needs and is very attentive to details. But most importantly he wants what is best for you and will make sure you are hapy And taken care for.
Timothy Senters
You all was great to me
You all was great to me
Robert Davis
Happy Customer
Tim, and his team were the best. Karla as well I would use them again and definitely recommend them. 😊
Carlton Marshall
I had a pretty good experience with…
I had a pretty good experience with AmeriSave. I would gladly recommend my family or friends to AmeriSave
Adalberto Naranjo
Good experience and good communication…
Good experience and good communication excellent
A L Addis
Professional Business
Pleasantly surprised at how simple the process is. Great Professional People and Great Communication during the process. Fast from start to finish! Thank you!
Joe Kedzorski
my loan officer was very knowledgeable…
my loan officer was very knowledgeable as to which loan would best fit my situation. amerisave team pulled it all together on time. loan processor was very good at communicating the tasks needed to be done to ensure proper processing schedule
Muazzam Khan
Pre approval is different then the loan closing and interest rate
Please don’t ask so many documents if loan I secured
Reggie Coats
Good experience.👍
Good experience.👍
Pama Jane Hartley
Karla Koester is my sole reason for recommending AmeriSave to everyone
Karla Koester is the most thorough, professional, competent, caring, and compassionate individual that I have worked with in over 15 years! She went above and beyond to answer all of my questions and concerns. I truly appreciated the fact that if she did not know an answer she admitted it up front instead of saying anything to move on. Karla would tell me she would check and get back to me...and she did, usually the very same day! After being in customer service in two large banks and a major retail store for over 30 years, I can genuinely say that she is a phenomenal asset to your company. It is because of my personal experience with Karla Koester alone that I will highly recommend AmeriSave to my family, friends, and circle of influence.
Steven Shelley
We both had a great experience with all…
We both had a great experience with all our team members. They were all very professional and stayed in touch the whole way through the loan process. It made for a very personal process. Our thanks to all who were involved.
Lyss Holbrook
Prompt communication
Prompt communication. Closed quickly. They found me a good interest rate. The website was a little confusing.
Chere' Sutton
Spectacular experience with AmeriSave
Spectacular experience with AmeriSave. Very knowledgeable, kind, and professional employees. They made this experience very comfortable and transparent.
Deborah Keil
Process was easy and honest
Process was easy and honest. Excellent communication and follow up. Competitive and fair. Highly recommend.
Richard Bairhalter
The application process was very east…
The application process was very east to complete. The people were helpful, professional, and knowledgeable about your company. The price was fair. The time from initiation to the closing was reasonable. You did what you said you would do.
Frederick O'Riley II
The AmeriSave staff.
The AmeriSave staff.
Tina Starkey
Home refi
Justin and Nikki were both very attentive, responsive and knowledgeable. They made everything timely and easy.
Richard Johnson
James k was fantastic
James k was fantastic. I was having problems finding a great lender and he called. With his personality and attitude, I immediately listened to him. Our conversations got better with time. And james was a complete professional.Had it not been for him.I probably would not have purchased the house.Thank you james.
Anthony Zisa
Working with good people like Danielle…
Working with good people like Danielle certainly helps.
Moon Phillips
Loan
Loan Officer: Miguel Roman Loan Processor: Joanna Adriano was very much helpful thru out my loan process. They explain the process clearly for me to follow. AmeriSave Morgage Corporation took less than 2weeks for me to have funds available.
Joseph Haralson
Easy process.
For me, Easy process.
Gwendolyn Howard
Great Experience
Knowledgeable, honest, and efficient staff who were available to me during entire experience
Nancy Skaggs
Very professional staff,quick response…
Very professional staff,quick response with questions
Deloris Sepeda
SPENT AS MUCH TIME AS NEEDED TO HELP…
SPENT AS MUCH TIME AS NEEDED TO HELP WITH COMPUTER APPLICATION. RETURNED CALLS AND ANSWERED E-MAILS PROMPTLY. VERY POLITE AND MOST HELPFUL AT ALL TIMES.
Anil Kumar Pal
Unlike other lenders
Unlike other lenders, Connor and Lesley did not pressure me into a full refinance. Their clarity and honesty about my HELOAN options made the entire process trustworthy and smooth.
Donna Hale
Refinancing made easy
Staff was very professional and easy to work with. Made my experience with them very easy. Would easily recommend.
K. McCall
Although I was able to close…it took…
Although I was able to close…it took almost two months and there was a lot of miscommunication between the lender and title company.
Bobby Bumgardner
Great people
Great people, starting with Connor to start the process and then Robert Maya. to the finish line. Awesome Company with Awesome people. 👍🏻👍🏻👍🏻👍🏻 Thanks so much Bobby and Kathleene And may GOD BLESS
Craig
Aric the processor was always on top of…
Aric the processor was always on top of things
Teri Tressler
Extremely satisfied
Extremely satisfied I love the fact that they walk you thru what's going on step by step. They also keep in constant contact with updates where the process is at. I had never done this before and was worried but they made it easy. They had great customer service as well. There was always a person to speak to, NO preempted recordings I would highly recommend them, they were great.
Lennie Frazier
great job Amerisave and thank you
great job Amerisave and thank you
Jeanette
I worked with 2 great people
I worked with 2 great people. Every step was easy to understand and quick. The entire process was easier than any loan I've ever taken out. Would recommend them for anyone. Thanks.
Brandt Faulkner
From start to finish this was a very…
From start to finish this was a very delightful experience gesse and angelo very informative and stayed in contact throw the whole process had a small delay cause of my insurance company was closed cause a freak snow storm that closed business down for a week but every on Amerisave side was handled promptly very pleased with my experience
Carlos Burnette
The personnel were very patient and…
The personnel were very patient and understanding .They took time to detail the processes. They answered phone calls and messages in a timely manner. Malachi Kilgore and Brooke Hubley are assets to your company.I wish them all th e best in the future
Michael Clark
Awesome experience with Amerisave
Awesome experience with Amerisave. They quickly fixed any obstacles that happened during the process. I will use them from now on
Brenda E. Brown-Hall
My Loan Officer
My Loan Officer - Ms. Deo was great she kept me updated and informed. Having to pay someone to remove my window bars was not good, first told I needed keys (which I didn't have & had someone make keys to the bars) then had to pay someone to remove them --not good. My advice to anyone is to be ready for a month plus wait and be prepared to continue with any payment of what you was expecting to pay off.
Breck Gruenke
timing
timing was crtical it took very little time to get the loan deposited
Charles Gist
👍🏿👍🏿👍🏿👍🏿👍🏿👍🏿👍🏿👍🏿👍🏿👍🏿
👍🏿👍🏿👍🏿👍🏿👍🏿👍🏿👍🏿👍🏿👍🏿👍🏿
Willie Lawson
everyone was kind and patient with me.
everyone was kind and patient with me. david Samorano and sean Mattingly was great thro out the process.
Brian Jenkins
With AmeriSave it was easy to navigate…
With AmeriSave it was easy to navigate the initial inquiry. My loan processor was very attentive and kept up with me to make sure documents were submitted; she even contacted me to provide a heads-up about things occurring in the background processing that might cause concern on my end. Overall, it was a good experience and I would recommend AmeriSave to others.
Sterling Miller
Great Experience
Jimmy and Daevon were great to work with. They both were very prompt and punctual. Always returned my phone calls and were on top of everything the whole time. We had a few hiccups throughout the process but they both did everything they could to make this process smooth! Definitely appreciated the work they put it to help me and would absolutely recommend working with AmeriSave!
James
Extremely easy and fast.
Extremely easy and fast.
Melissa Meador
Pros all day !
Such professional, courteous & accurate service. My loan processor Susan was amazing!!!
Leroy Walker
Mrs Susan Queen keep me informed and…
Mrs Susan Queen keep me informed and guided me right through the process. Everything went smooth and good..EXCELLENT
Richard Chambers
Josh and Rick were always a joy to work…
Josh and Rick were always a joy to work with
Sandra Harrison
Matthew Walters was great to deal with.
Matthew Walters was great to deal with. He was very patient and talked me through everything, and talked to me as a person. He explained the details in a version and words that I would understand. He was patient with all my questions and helped me understand what was happening and what would happen.
Christos Michaelides
These folks had a lot of patience,
These folks had a lot of patience, They took me through it step by step, And they made it easy.
Russell Romano
From the beginning easy and informative
From the beginning it was informative and easy to navigate right down to the signing. I would highly recommend.
Randy Hatfield
Great personal experience
All of the representatives were very professional and courteous. They provided every detail necessary to make a decision that was best for my needs. They were very responsive in my requests for further details.
NORMAN FULTON
Communication is excellent
Communication is excellent
Sarah Chavez
I keep going back to amerisave for my…
I keep going back to amerisave for my home refinance because of Clint. He is honest, great at communicating, and a pleasure to work with. He makes the process stream lined and easy.
Gerry Richardson
From the onset i felt very comfortable…
From the onset i felt very comfortable dealing with with your staff. from the Loan officer,the Her mgr,and the loan processor.My loan processor Lance Hokill was available to assist me throughout the entire loan process.
Ernest
House roof replacement
When we purchase our house, there was paperwork. Not like now more detail on paperwork. You have excellent workers Senior Loan officer Steve Wells and Loan processor Naki Broom help us with paperwork that was needed. And Thank You All for your help.
Susan Birdsill
Knowledgeable Professionalism
Jeff Phillis and Nicole Sandoval kept me in the loop as the loan moved forward. They were both available to answer my questions in a caring and professional manner. I would recommend them wholeheartedly.
Marjorie Donati Hernandez
Stephen was awesome
Stephen was awesome. When he initially contacted me was very helpful and was very helpful throughout the process. We have a trust for our properties and I explained that to Stephen early on because I am the trustee and Ruth Donati my mom was not a trustee any longer. I wanted to make sure that Amerisave was able to talk with me. I provided a copy of the trust and he asked if the trust was acceptable. It was at that time. But then when we were getting ready to close they would not close because the trust was not accepted. I still do not understand the reasons. I spoke to my attorney and he said it sounded like your title company just did not want to deal with recording the title in the trust. I think you should either learn the laws in California, find a new title company or something. The process was very long and it was very frustrating. I have done many refinances and your process took too long.
Terry Csmbrr
Loan representative went above and…
Loan representative went above and beyond during the entire transaction.
Frances Brausch
Great
Deborah Gobins / Tammy went above & beyond to get things scheduled and help me.
Nancy Harms
Great team- always there to answer…
Great team- always there to answer questions. Kept me in the loop and status updates, and for actions needed by me! It was a painless process, thanks to the teams work!
Clair H Riley
All of my interactions good, but took too long
All of my interactions with Stevy Smith and Carrisa Ortiz were very good and I would have given AmeriSave Mortgage a full 5 Stars if the process had not taken so long.
Gregory Martinez
From our lender Gary to our underwriter…
From our lender Gary to our underwriter Jennifer, they were both patient, knowledgeable and quick to return calls. Overall pleasant experience for what could've a stressful experience.
John Marien
You handle everything great and I will…
You handle everything great and I will hope to continue working with you
Paul P.
Good communication with the originator
Good communication with the originator, fair with the processor. Disappointed with title research company.
Henry Thompson
Quick and efficient
Quick and efficient. The whole process did not take any time. Very professional personnel and the communication was excellent
askanexpertonline.com Customer
Phillip Hoang
Agent was professional, knowledgeable, courteous and friendly. Exceeded expectations.
Hugo Anaya
The help and advice from everyone that…
The help and advice from everyone that helped me with my loan. I really appreciate it, thanks again.
YED
The process was easy breezy
The process was easy breezy. From start to close, it only took 12 days. I would definitely recommend.
Melissa Lukkarinen
I did a VA cashout on my house and…
I did a VA cashout on my house and Amerisave was the best. Everyone that I spoke with in the different departments were friendly and explained everything along the way. We did run into a snag (which was not them) but they solved the issue and we still closed in time. Thank you Amerisave for all you have done now I can finish my dream home.
Sandra M
Justin and Brandon were great
Justin and Brandon were great. Kept us up to date on what was going on. Very comfortable.
Norma Virden
I am very pleased with AmeriSave…
I am very pleased with AmeriSave Morgage Corp for the home equity loan I received. I had tried before and stopped the process as it went on and on. AmeriSave made it quick, easy, and kept in touch with me letting me know I had the loan and closed within 3 weeks. Thanks again.
Bruce Fillmore
I had a rather intricate loan…
I had a rather intricate loan requirement, as part of a divorce settlement. Deeds needed to be transferred, attorneys need to be paid and spouse needed to be paid. Further exacerbated by the fact that the spouse was an unwilling participant. This all took some time to pull together, the loan processor never complained and was very helpful and understanding through the entire process.
Ruby Ellerbee
How can i explain
How can i explain. First they we honest. Kept they word was honest with all off the transaction. I would recommend your company highly.
Carla Atwood
Your agents are outstanding
Your agents are outstanding, especially Tanya Stubbe and Derek Zuver. Derek got things started in a friendly but professional manner. Tanya worked hard to solve computer issues as well as took capable care leading me through the steps of the process. Thank you!
Edgar Enriquez
Everyone that helped with my loan did…
Everyone that helped with my loan did so expeditiously and to my satisfaction.
Laurie Herrebrugh
Communication was good
Communication was very good during the initial processing. Once I was approved and my closing date was scheduled there was no other contact other than emails to rate the company. My closing was 1/24. It is 2/2 and I have yet to receive any of my funding. (We had a big snowstorm and everything has basically been shut down). I have no idea when I will get payment. Waiting for checks to come in so I can just mail then back out seems a bit outdated. But, overall, I have had a pleasant experience.
Steven Sing
Excellent Service
Everyone was so friendly and willing to answer questions. They were polite and understanding. I especially liked how Heather kept checking in on the progress.
Trina Wilson
Everyone was so easy to work with
Everyone was so easy to work with. Ms. Sharon our processor was so helpful and professional. They answered all my questions and we were able to quickly close and we’re funded. Thank you !
Pamela
I'm very happy with your company you…
I'm very happy with your company you helped me and my son with all the things that come with getting our home refinanced so yes I'm very pleased with your services you offered
Hilario Gonzales
Helpful personnel.
The people we worked with were very knowledgeable, and easy to talk to. They helped us in every way possible to resolve any problems that arose and helped us complete our loan.
Kik Coble
They are cool with me
They are cool with me
Erica Tyler
Overall good, but there are minor areas for improvement
The experience was quick and seamless, however a couple areas of improvement. I consistently had to ask what next steps were as they were not proactively given. We had a notary come to our home to perform closing, this was convenient but I was unable to reach anyone at AmeriSave with questions regarding the documents and the notary could not assist. This made closing very stressful and set the wrong impression.
Barric Thompson
Success
You were able to go outside the box to get me a loan.
Tim Thomas
Thanks for everything
Thanks for everything
Pamela Collins
Some agents did not supply proper…
Some agents did not supply proper /correct information
Kelly Smith
I got a heloc and was first told I…
I got a heloc and was first told I didn't have to draw all the funds. When I got to the Processor I was told I had to but I could wire the money right back. Once I got the money I was told I can't wire back. I have to wait a few days and pay through the portal. We will see if this is true.
Diane Phillips
Brandon and Daja made things so easy
Brandon and Daja made things so easy. Very patient and kind. It went very smooth. I would recommend you to anybody one of my friends. Thank you
Richard Concklin
I spent almost 6 months with several…
I spent almost 6 months with several loan companies. They initially promised cashouts but after underwriting, which took too long, their initial promise was not kept. My cashout with Amerisave was more than initially projected and the monthly payment was lower than other quotes I got. You were the only who not only delivered what was promised but exceeded the cashout amount.
L. Johnson
Thank you for making the process…
Thank you for making the process relatively easy. Everyone I worked with was very helpful and patient! Cudos to Jonathan and Jesus!! I am a returning customer and I would recommend them.
Jeffrey Cortese
Cash out refi
My loan processor Brooke was very helpful and always called to make sure things were getting done. It would be nice if the actual process was more streamlined where all the required documentation was requested all at once instead of bits and pieces as you went along. All the people I dealt with were very helpful and nice
Norman Wann
Quick and Easy
I was surprised at how easy and quick the process was.
IH
Would’ve been 5 star if not for closing…
Would’ve been 5 star if not for closing partner they chose. Asked me to move my scheduled time from 6pm to 5pm. Moved my entire schedule around, got coverage at work, my wife and I left work early unnecessarily, only for them to call at 430pm and say they could be there until later. Showed up at 610pm. Put me in a bad work situation as well as missing out on hourly earnings at work, very unprofessional and inconsiderate. Otherwise would’ve been 5 star from the Amerisave team.
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