AmeriSave Review
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Reviews 16765 
Heidi S.
Excellent experience, excellent company.
I contacted AmeriSave in search of a refinance from a previous HELOC with another company. I spoke with loan officer, DeVaughn S and loan processor Tiffany E they were amazing from the first call. Both were informative and very knowledgeable as well as personable and patient. Both DeVaughn and Tiffany went above and beyond to get my refinance completed and kept me informed through every step of the process. They made a very stressful time for me a great experience because of their knowledge, compassion, timeliness, and overall expertise. I recommend AmeriSave Mortgage Corporation to anyone in need of a mortgage or refinancing from people who are professional and personable.
Susana Huntoon
Did a HELOAN with them after a flood at…
Did a HELOAN with them after a flood at my house and they were fast! I had my money within 2 weeks. They only problem was what I was told and what I was asked to accept online wasn't the same. I did have to go round and round with them a bit and it was very frustrating but they did the loan without an onsite appraisal, which really helped considering my house and property flooded. They got me what I needed quickly and fixed the discrepancies.
Roger Bechtel
The team I had was great
The team I had was great. Patrick and Maria were wonderful to deal with. Helped me thru the process in 3 weeks. They would always answer me promptly
Rosanna Stafford
We are somehow satisfied with the…
We are somehow satisfied with the experience. What we didn't like is the fact that checks were made to pay credit cards without the account numbers and sent to us to mail them. It would have been much easier if the company had just sent us one check with the loan amount or deposit it in our bank account.
Dennis Reed
Quick and informative
Agent was able to use past transaction information to simplify and speed up the process. Agent’s respond quickly to any questions and keep you advised of all steps in the process!
Bradley
Excellent Service
Everyone was more than helpful and very timely with everything. Would recommend Amerisave to anyone who is looking for a mortgage loan or refinance. Thank you also to Andrew and Earl our loan specialists, they were both excellent!
Bill C
Bit of a bumpy ride through the process…
Bit of a bumpy ride through the process but my loan officer DeVaughn was there to help from start to finish. All in all, it was a good process and I’d definitely use them again in the future.
Michele Duran
Great Communication
Will Asa and David Somarano communicated through the entire process and returned my calls right away, which is huge for me.
Kristi
Excellent
Stephanie and Jordan have been great!
George Thomson
was checks sent to belco
was checks sent to belco mariner finace one main enter bank
Michael Hammett
That everyone is not computer literate
Had the help I needed, doing all this with a phone!
Marty T.
That was easy
The process was easy and fast. Thanks to all that worked with me! Everyone was helpful and pleasant to work with.
Darryl Dobbins
The people and their knowledge made…
The people and their knowledge made very clear what we where doing!
LWZ
Great Customer Service
Friendly, professional service! I made an alteration to my mortgage after closing during the 3 day rescission and the lender couldn’t have been more understanding and helpful!
Tommy Presnell
all my questions answered kept me well…
all my questions answered kept me well informed nice people to work with
Michelle Saunders
Quick, Caring, and Hassle-Free
AmeriSave makes the process smooth and stress-free when you're looking to secure a mortgage loan or refinance. Phillip Henderson, my loan officer, and Louis Ferrante, the processor, were both incredibly professional, kind, and responsive. They explained everything clearly and followed through on every detail, which gave me complete peace of mind. What made this experience truly great was how much I felt I could trust them. In a process that can often feel overwhelming, they made me feel confident and cared for. If you're searching for a mortgage or refinance team that's efficient, trustworthy, and genuinely supportive, AmeriSave—especially Phillip and Louis—is an excellent choice.
Wayne Hall
I had an outstanding experience with…
I had an outstanding experience with Americans and couldn’t be any happier than I am today.
David Conrad
Stevy was great
Stevy was great. She was always available and answered all our questions promptly.
Richard Rose
Eventually a solution was found to…
Eventually a solution was found to proceed to closing.
morgan james
we are not quite 100% complete yet but…
we are not quite 100% complete yet but as of right now i am very happy with all those who worked on my account; and if asked i will recommend them to whoever requires their service.
Raja J
Great Experience and a big thank you to…
Great Experience and a big thank you to Andre Washington. He was knowledgeable and really helpful. Would surely come to him again for a loan in future.
Fernanda Moser
[Ameri Save Mortgage Corporation…
[Ameri Save Mortgage Corporation associates are absolutely amazing! From start to finish, the experience was seamless and enjoyable. The team was professional, friendly, and went above and beyond to ensure I was satisfied I’ll definitely be recommending them to everyone I know!"
Andrew Jenkins
Very Professional and Efficient
Very polite staff, extremely prompt and efficient process.
Terri Cobble
The people were very up front and…
The people were very up front and walked us through everything we had questions with.
Michael Caraher
Everybody
Everybody, I mean, everybody was great. Made this whole process easy. I appreciate what you guys did for me.
Mahasin Majied
The process was very easy and my loan…
The process was very easy and my loan officer Bradley was very responsive. Sarah was my angel through the underwriting process! I had a 5-star experience!
James Clark
Allison was great in helping me out
Allison was great in helping me out, customer service was wonderful
Christine Fichter
Phillip my processor
Phillip my processor, was fantastic! Everything was explained very well! I’m very comfortable with everything about my loan. I am so glad to have found Amerisave Thank you, Christine Fichter
DIXIE WEITZEL
Very knowledgeable and helpful agents
Very knowledgeable and helpful agents. They made the whole loan process smooth and easy. Happy we chose this company for our loan needs.
customer
The loan processor Hazel was great she…
The loan processor Hazel was great she made every detail easy to complete. I appreciate her efforts. Thanks again.
Jackie King
Very fast turnaround
Very fast turnaround. Loved handling everything electronically up until the closing. My only complaint is the communication in the beginning with the constant emails and texts. While I understand that is mostly automated, it is annoying for someone who is busy working and may not have the capability at that point in time to respond or do what is needed in a hurry. I did have an issue with not receiving my FedEx package with my checks and when I asked for assistance post closing it was crickets. I had to track it down myself with FedEx. I could not even get a tracking #. This is something that should be added to the online portal.
Ann Sanfilippo
Great communication
Great communication
Cele Blair
The Loan Team from AmeriSave were…
The Loan Team from AmeriSave were amazing to work with! As a Realtor, I truly appreciate excellent lending services, and they delivered just that. Every question I had was thoroughly investigated and answered and it was clear that the employees were knowledgeable. The lending team followed up very quickly and with solutions. The lender went above and beyond to get the loan approved, and the turnaround time was impressively quick—faster than I expected. I had many questions and concerns throughout the process, but each one was addressed with care and professionalism. I highly recommend AmeriSave for this type of loan.
Barry Saperstein
Great customer service
Great customer service. The process was quick and easy, with payment issued within a week.
Cynthia Purcell
Lisa stayed in contact w/us the whole…
Lisa stayed in contact w/us the whole time, keeping us updated would bumps would arise and never stopped working for us to get our loan completed.
Crystal Hey
Joshua and Deenan were very nice
Joshua and Deenan were very nice. The whole process from start to finish was quick and painless.
Mark Wilkerson
Prepare for extra work
At times the process was smooth and simple at other times I felt as if you should be paying me, some of the information request was time consuming because I’m working and traveling made it difficult to obtain. Just glad it’s over with and completed.
Carla Mahaven
Fun working with the Loan Processor
I enjoyed working with James Hsu. However, the Tax Certificate took way too long to arrive at AmeriSave so I could close on time. Kinda frazzled at the end of process.
Daniel Mettler
Amazing experience
Hannah and DeeDee made the entire experience from start to closing amazing. I cannot say enough about them. I highly recommend them to anyone.
Mario Olvera
slow service
response time was very slow would call and leave message not receive a response for a full day also the processing time was extremely slow took more than a month to receive funds
Zoraida Sepulveda
Very professional in all aspects all…
Very professional in all aspects all transactions in timely fashion.
Theresa
Great customer service
Great customer service
Dale Ferrell
I was given lot of information on…
I was given lot of information on different ways to be able to do what I wanted. the case workers were very informed, and keep in touched and help me to get the paperwork done in a timely fashion'
CDP
Easy to work with
Easy to work with. We had 28yrs left on previous lender and we were able to refinance for just an extra $150/mth from what we were already paying before and only have the loan for 15yrs.
customer
the time they help me to take care of…
the time they help me to take care of some of my personal things have help me in more ways then one Thank u for everything.
Steve Evans
Associates were friendly
Associates were friendly, patient, and helpful. They were knowledgeable and creative in working through difficult requirements surrounding a manufacturered home. I can highly recommend Amerisave Mortgage!
Arthur Crosby
Wonderful customer service
The guys we dealt with made this a great experience. Hats off to Trevor and Brian. Trevor was patience and kind and informative about how the process worked. Once we got to Brian, our processor, he walked us thru all the processes and locked in our rate and keep us updated thru the whole process. Thank you
Margaret Burns
Poor communication
Poor communication. I have to guess that I didn’t get the loan. Nobody has informed me about the mistake that was found in the signing off the loan . So I guess everything was stopped. Not impressed
William Womack
Amerisave
Well let’s see Steven kept us up to date on everything. Every question I had was answered in a timely fashion. All questions I had were given thoughtful answers.
Wanda Kelly
A very nice and helpful loan officer
A very nice and helpful loan officer, Ed Sullivan thank you
Marilyn Mayes
I didn't like the lack of instructions…
I didn't like the lack of instructions / communication given to complete the application process. I did like the agent was very helpful responding to my guestions.
William Whitmore
Great communication
Great communication, knowledge staff amazing rates fast closing time table. At home closing
Jermaine Edwards
Nice experience, good help
I had a pretty good experience. The whole transaction was pretty smooth. Some of it sounded a little to good to be true but ended up being true.
Margaret jackson
My experience was great because I am 85 years old and the online application was a wiz with the help of Brooke.…
My experience was great because I am not very good at completing documents online. But. Brooke was. Try pstient with me and to my surprise I completed the loan documents online. When I couldn’t find my ports, Brooke patiently guided me and I was able to take care of my business. I felt so good about doing the application with little help. Thanks, Brooke
THOMAS E SEARCY
the digital portal,,a great experience
A great experience using digital signatures, thanks, Jeff walker, Robert mayo, helping me to get though all the contact information.. thank you,, THOMAS E SEARCY OGLETHORPE GA.31068
Beatrice
prompt response time
prompt response time
Long Tran
Good service generally speaking
Good service generally speaking
Kenneth Daddario
Jose Drue walked me through the hole…
Jose Drue walked me through the hole process, was very patient and made it a easy. Thanks
Joshua Newman
Excellent Experience
Bradley @ Amerisave was easy to deal with and was quick to answer all of our questions. Loan process went smoothly as well.
Sylvester Safari Ndzovu
Despite being my out of state Lender
Despite being my out of state Lender, the Team ( Joseph and Shannon remained focust and objective to the end while part of my Friends who are used to working with local lenders felt bit un easy but the opposite was true, i was able to bit the set closing date . and now i am a proud owner.
Jonathan Shaklee
Overall great experience
Overall great experience! Handled things quickly and lots of communication. At times the online portal wasn't up to date or synced with our conversations, but otherwise no complaints.
Mia Harris
Great customer and patience
Great customer and patience
Daceita Ellis
They are here to help and will.
The experience requires much patience, understanding and lots of questions. The final outcome however is satisfying as long as questions are asked and unsurieties put to rest. At time frustration arises but the staff is equipped to put them to rest.
Dawn
Refinancing property.
Had the most amazing experience with everyone involved from AmeriSave. All very helpful and so personable. Would recommend to all!!! Thank you again.
DAVID
Seamless transaction!
Your thorough knowledgeable staff who seamlessly transferred me through the processes - esp. Logan and Tiffany - she was fantastic!
Anthony Roberts
It was easy working with Jeff and…
It was easy working with Jeff and Kristine frome Amerasave they are awesome people and know there jobs well. They made the hole deal go smoothly. Hope other home owners that need a loan goes to them. Thank you guys so much!!!!
Priya
Cathy and Bart were a pleasure to work…
Cathy and Bart were a pleasure to work with. They answered all my questions and helped me out with such a quick response when I needed it the most. Thanks to both of them we got funded for our next home.
Melodie Jennings
Great job…Thank you for helping us
Everyone that we worked with was so supportive and was quick to answer any questions we might’ve had
Marsha Burke
Highly recommend
Great company to do business with. Very efficient and professional. The team always returned my calls promptly and kept me informed about the progress of the loan! 100% recommend.
PG
Hazel was very patient with me and was…
Hazel was very patient with me and was a great resource
Christina and Phillip
Went well and quickly
Working with Jeff and Kristi was a pleasure once I got through all the paperwork it went well. Hard to do over phone and scanning in documents but got it done. Thank you
James Barnes
Everyone was very helpful and walked me…
Everyone was very helpful and walked me through everything that made the process quick and easy.
John Bishop
First rate group of folks
Great service and great follow through during the whole process.
Samuel Lewis
When I applied for this loan
When I applied for this loan , I was told I could get thirty thousand cash out. Then I asked a question.Why are we going with the fha loan. My process could not answer that question. And then some of the stuff that I had to do to my home to get the loan was unnecessary, because the work that needed to be done did not have to be done by a licensed contractor I was forced into getting a license contractor that cost me money. I just was not happy this time.This is the second time I went through you.I just can't get any straight answers.The processor said she would check on it.Never come back with a straight answer. I had another bank that said that they could get me the thirty thousand dollars cash out with a conventional loan. There's a lot unanswer questions. I think the processor got upset with this too. Because when she did go for some answers. She said her boss just gave her the run around. Couldn't answer the questions. Democracy sent a prayer back to look at the stuff.That didn't need to be done.That cost me several hundred dollars. I believe they would've looked into a better deal for me , I would've made out a lot better and just seemed like they wanted to get it through and get it done , to get it over with.
Jane Seidel
The courier hasn't shown up yet...I…
The courier hasn't shown up yet...I won't finish my review until they show up...
Paula Noble
They are very professional and the time it took was less than 4 weeks.….
They are very professional and the process was quick! I am very satisfied!!
Rex Fountain
Andrew made it that way but I don't…
Andrew made it that way but I don't have my money yet
Jack Flenor
They stayed in contact with me.
They stayed in contact with me.
Darice defoggi
Flawless best experience
Flawless best experience
Timothy Paquette
Very good reps
Very good reps
Prashanth Krishnamurthy
Loan officer and processorhelpful were good…
Loan officer and processor were good and helpful.
Robin Hodge
I had good experience working with Loan…
I had good experience working with Loan Officer, Ryan Cross and Processor, Margarita with processing a home equity loan. This is my 2nd time financing a mortgage loan with Amerisave both times was a complete success.
Jon Wheatley
While the process was mostly pleasant…
While the process was mostly pleasant and everyone was friendly, the most frustrating aspect was being given tasks one at a time instead of a complete list after the appraisal.
Betty Welch
Made the process of getting mortgage …
Made the process of getting mortgage easy and could call and get answers to questions
Calvin Graden
see above
your resources I dealt with were very attentive and responded to my queries, On the other hand your underwriting section was a complete nightmare as there were closing documents with that didn't have Jr. Terri added that note on day 3 off the process still didn't get fixed on the final closing documents. but worked around it.
Charles Wasko
Had a great loan processor and agent
Had a great loan processor and agent. Took a little while longer than expected but my agent was great and answered my questions promptly. Definitely recommend this company.
Craig Reynolds
THE WHOLE EXPERIENCE WAS GREAT
THE WHOLE EXPERIENCE WAS GREAT
Robert Dewey
Friendly and professional staff working…
Friendly and professional staff working to get me the best rate.
Belinda Russell
They explained every process in detail
They explained every process in detail, and with patience.
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