AmeriSave Review
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Reviews 14073The two reps I worked with were incredibly responsive and pro-active. The relatively short timeframe from beginning to end/close was great, and that was a huge part of my loan. I was a little disappointed that AmeriSave needed what I thought was 'a lot' of the same history used for my recent mortgage refinance. Tim and Tom worked me thru this issue very quickly.
Communication appears to be laced at times. Your employees should be better trained to explain things to the customer.
My team was on top of things from the beginning of me calling to the end Thanks Mark and Mr Clayton .
Professional-honest and they did their jobs. Highly recommend.
FROM the 1st call to the last call I always new what was going on. Great Customer Service and Fast as well.
It was relatively a good one. There was a hurtle thrown in the last minute but no one could have avoided it. I was a little misled in the time it takes to actually receive the funds and the steps. I was told 1-2 weeks but it was 4 weeks and wasn't in the know for some of those steps until I asked further. Managing expectations is the area to focus on improving.
Online capabilities are very good, overall process was straightforward
They are outstanding , patient,and knowledgeable. The best decision I have made. I highly recommend for anyone who has need of mortgage. This company really cares.
probably overworked and underpaid i feel customer service was lacking very helpful when contact was made the notary was outstanding
Everyone was very helpful and explained everything that was going on so I knew what was happening every step of the way. Antoinette and David were very professional and made me feel at ease through the whole process.
Quick efficiency sides with excellent communication.
You asure me that I will get the loan . That’s good but just took 5 weeks to do it . But all good overall .
Treated with respect and the process was explained so I could understand easily .
The whole approval and distribution process was seamless and left me feeling I was dealing with a precessional team
All of your representatives were professional and business professional. I never had a doubt that all transactions would go smoothly. keep up the good work.
People are friendly and knowledgeable. They made the whole experience stress free.
I would recommend that if a client has a lien on they property, to provide them a copy of the lien. My signing was delayed three weeks because of the lien. I went to the county office to get a copy and it turned out that I could have resolved the issue in not time at all. Another thing, I called and left multiple messages wanting to talk to my contact. Those calsmTchad b;5l v simetimes too three days to return my call.
The speed and courteous way in which your people processed our application and approval. Thanks to everyone, especially Joel who had to answer questions a lot of questions.
Everyone was wonderful especially Corinne
Amerisave process was quick, smooth and easy. The staff were professional, available and friendly. Loved my experience.
I think there was way to much paperwork and at times it was hard to understand what you were wanting me to do. But always when I called someone got back to me very soon. I love the fact that we didn't have to leave our home to sign paperwork they came to us. But all in all it was fast and worked out good.
This was a wonderful experience. Clear instructions regarding what was needed to make the application process efficient and easy. Was kept up dated with the progress of the loan and closed in a short time.
They worked hard to make a difficult process as easy as possible!
Very easy to work with,fast process
They are very responsive and efficient.
Everyone involved with my loan was very knowledgeable and helpful. It move along in a timely manner. And their was no surprise issues that came up.
I tried working with other companies and they were not working with me.This company made it happen! Trust them great people to work with.
Good job!!!
From beginning to end the team of Tim and Cicely could not have been more Professional
Working with Dan Cohen was a pleasure,He was very helpful and knowledgeable and always called me back no matter if it was a holiday or not.
My loan went a lot smoother and faster than I expected. Your website made it easy to see what I needed to do next and uploading documents was a breeze. Bill Bonney was easy to contact and handled all my questions in a professional manner. Jerre Sartain was great, she kept in contact with me throughout the loan process and what to expect next. Thank you.
Everyone was extremely professional and thorough.
From the first time i contacted AmeriSave everyone was helpful and very professional. They were approachable and answered my questions in a timely manner. So thank you AmeriSave.
Everyone was so very helpful and patient! They kept in great contact with me and assured me when I felt uncomfortable about something that everything would work out! Thank you Hazel and Charles!
This process took much longer than expected
I love that you are guided literally step by step. There’s always someone to assist, for what it seems, around the clock. I felt comfortable during a process that usually is pretty daunting. They made it easy!
Very friendly, got it completed quickly.
The efficiency, communication and positive attitude of this team was amazing. From start to finish process was timely and it’s such a relief to get everything you expected. A genuine personal touch. Thank you for such easy transaction.
I enjoyed working with Kyle and other gentlemen. Very knowledgeable and great communication. Love the experience. Thank you
People seemed good to work with i think it took a little bit to long to get things done but all things considered a good experience
It was great overall, and I got the loan I wanted. Drawback is the loan has funded but still don't know if the funds will be wired to me or hard copy check. Notary apparently forgot to ask for my bank info and Ironcrest hasn't responded yet regarding the same. Gave the notary an overly good review out of kindness. Regreting that now.
Everyone that I worked with was very professional and helpful in every step of the process.
Everyone who helped along the way made this an easy transaction
The process was clear, website was easy to use and the supporting staff were full of knowledge and able to answer questions quickly. Rate was fantastic! Whole process from start to signing was 2 weeks!!
I have to say Eric and Gamey and were very helpful. They answered all of my questions and I didn’t feel like I was hurried along. They kept in touch with me frequently. Very very good experience for me. This was all new to me.
Responsive, organized and answered questions in a timely manner Website was easy to work with
I had a good but a little complicated experience, having to prove ownership of properties. Also having to find my own notary to get final paperwork signed was a little bit difficult. When recieved closing documents little tabs could help know where to sign so as to get it correct first time. Other than that it was good.
Daniel cohen kept me updated throughout the process.
Overall, the staff was friendly and worked well with us. They do promise one thing and do another. We were told we would receive the money due to us by 12/30/24 and it still has not been deposited ( our bank does not hold deposits).
People where friendly and easy to work with.
Drew was pivotal in helping us purchase our first home. He is very professional, knowledgeable, and kind. He was always quick to answer our many questions and kept us informed throughout the process. Highly recommend Drew and AmeriSave!
You were patient and kind answering all questions clearly always ensuring that I understood all terms and procedures.
Made me felt like I was the only one they gave me the professional and personal touch and follow-ups was excellent
Great to work with
My Experience with AmeriSave was the the ABSOLUTE BEST!!! From the very start my transactions and interaction with AmeriSave was AWESOME!! They are very professional and courteous and were there to answer every thought or question I had no matter how minor. The entire process of working with the Team was soooo Easy from the beginning to the end with No conflicts or confusion about anything! I would definitely recommend AmeriSave to anyone for their home whether its for Initial Financing/Refinancing/or a HELOC!! They will not disappoint!!
What made the experience great were the people I worked with on this loan and the simplicity of the process. Jordan and Thomas were fantastic! I would definitely recommend AmeriSave for your next loan!
Our experience from start to finish was nothing short of wonderful...Closing was less than a month and they worked so hard for us. This made our first time experience with another mortgage company look like night and day. So easy to work with
Everybody we worked with were very helpful in assisting us with our goals. Very professional.
Fast time of closing
the people were helpful
Aimee Freeman, the Loan Officer and Mychaella Thompson, the Loan Processor were fantastic agents. They were very profession at their job duties. Both agents were always friendly and willing to answer any of my questions. Their knowledge enabled the loan process to flow very smoothly. I'm proud to had them as my agents. Thank you, ladies, for an outstanding job well done.
There were no questionable discussions regarding how to process the mortgage. Any answers to questions were quick and on point. Everything went like clockwork. The underwriter handled the account in less than a day, which makes me believe that they what to do business with you and not take advantage of long costly processing. My refinance was successfully completed in two (2) weeks from my initial inquiry. I hope this continues throughout the use of my mortgage term.
It's people.
My loan officer and the team at AmeriSave went above and beyond to assist me.
It was a very good experience pulling together my loan.
Shannon Green was the most amazing personable lady to work with! I was a super nervous hot mess going through all this and had tons of questions but Shannon calmed my mind and that’s priceless to me!!!!
Everything was made so easy.
They made the process quick, smooth with professionalism. Would likely recommend to others.
Amerisave has made the refinancing of my home a humbling situation. Although the process is completed, I appreciate the help of the gentleman who made this possible. They were very diligent in the process and I am grateful.
Amerisave is a good company that I think will help many people with home equity loans mortgage loans and debt consolidation and they helped me with my debt and I truly do Thank God for Amerisave and I will recommend them to anyone and everyone who is in need of financial assistance and Amerisave came through for me when my own bank didn’t help me
Very Professional and Courteous
Was a stressful. Couldn't get the documents to go through like they wanted them glad things worked out.
My only problem is that we had 3 loan processers and each one changed things and required different things.
I was very appreciative of how well they kept me informed and answered all my questions. Even when the underwriters kept asking for more documentation, Bradley Fox and Kimberly Dennison stayed in touch and explained everything.
5 stars ⭐️ everyone I worked with was awesome. We got things done and a good timing. Everyone was concerned was polite. How can I say it better wonderful thank you you so much Amerisave thank you
During our process we had the best experience with Debra Roberts! She was always available for questions about our refinance. When we had no idea what some of the process was, she had answers. When we felt beaten, she helped us to overcome our concerns. Jessica helped with many questions however, If it were not for Debra always being there to calm the waters if you may, we would not have felt secure in our complete process. So, Thank You for pairing us with Debra Roberts for our refinancing process. She was our rock for so many things beyond what she had to be. She got us through when we thought it was hopeless.
agents were very friendly and knowledgeable. everything went well.
The people I worked with were great. The process took a long time. The process lasted 2 months
The entire process was seamless. Every representative was very helpful and answered all my questions in a timely manner. I would highly recommend Amerisave for anyone needing these types of services.
I was included throughout this journey. I haven't heard from anyone since I signed the papers. I hope you got them. The money would be appreciated.
Our loan team was very responsive anytime we needed them.
We recently had the pleasure of working with American Mortgage Co. for a home equity loan, and we couldn't be more satisfied with the entire process. From start to finish, everything was smooth, seamless, and handled with professionalism and care. Nicole, our brokerage manager, and Germain Sr Processor was absolutely awesome to work with! She was incredibly knowledgeable, responsive, and made sure we fully understood every step of the process. All the terms were explained clearly, and there were no surprises—just straightforward, honest service. Thanks to Nicole and the team at American Mortgage Co., what could have been a stressful process turned out to be a pleasant and stress-free experience. We’re so grateful for their dedication and highly recommend them to anyone looking for a trustworthy and efficient mortgage company. — Charles & Renee Folsom
Everyone involved has been very helpful!
Amerisave kept me in the loop all the way through the process. The people I dealt with were very courtesious. I wouldn't hesitate to use them again.
Is a good company because it’s saving money for me and my family too thank you very much for everything
The entire team of professionals from start to finish made the process a very good experience. Thank you.
Quick and easy process
The process was simple and easy
Mr. Sphunt was very informative and patient. He explained the process throughly so I understood and was comfortable with the process. He was always accessible to answer all qestions (regardless how many). His professionalism and knowledge is priceless. I would highly reccomendd AmeriSave to anyone needing their services. Thanks.
The beginning of the process was great but after all the important stuff was done and we were waiting for the funds to disperse, we could not get ahold of anyone that we had been dealing with. It was like they got all our personal and financial info and then they were gone. Not ok.
From the beginning with our conversation with Joshua Lindsay to the end of funding with Tanya Stubbe, our loan processed quickly! Both Joshua and Tanya were professional, and efficient. They responded promptly to all our inquiries.
The patient people who didn't mind my wife asking a ton of questions. It was fast, simple and and free.
Alex Kimbrell and Reneedra Adams was an amazing team to work with! Knowledgeable and so helpful!
Germain was so helpful and made the process so easy
The personnel we dealt with were knowledgeable and patient.
People answered my many questions and did not get upset when I would call them. They also handled issues that came up in a professional manner.
They were very good about keeping me informed all along the process
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