AmeriSave Review
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Reviews 15183 
Wade Loehr
Very helpful with any questions I had.
Very helpful with explaining things and stayed ontop of the process.
Daniel Phillips
Great Service
Speed and efficiency
Charles Day
Way to go guys.
I was just blowed away on how good,kind and helpful everyone has been. This is a good company. Everybody gets a high five from me and my wife.
Terry Allen
The responsive ness of Michael and…
The responsive ness of Michael and Yvette. They were always quick to respond in a timely and professional manner.
Robert Umstead
The process was fast
The process was fast. Everyone we spoke with was knowledgeable, polite and did what they told us they would do. They responded to our calls quickly. We were very pleased.
Shawne Ortiz
I’ve had a great experience with AmeriSave Mortgage Corporation
I’ve had a great experience with AmeriSave. From the beginning, their team has been professional, responsive, and easy to work with. The online portal is user-friendly and makes it simple to manage my mortgage payments, view statements, and access important documents. Anytime I’ve had a question, their customer service team has been quick to respond and genuinely helpful. It’s reassuring to know I can count on them for clear communication and support when needed. I also appreciate the transparency in their billing and escrow processes—everything is explained clearly, and I’ve never been caught off guard by unexpected changes. Overall, I feel confident knowing my mortgage is being serviced by a company that values customer service and integrity. Highly recommend!
deborah race
Your pain free experience
Your people are the best!
Steve Fretwell
Everyone that was involved in my…
Everyone that was involved in my transaction was very helpful, patience, and easy to work with. I feel like I made the right decision to go with Amersave
Keith Kruser
Good teamwork amd communication
Good teamwork amd communication
Wayne Harford
The courteous and proffessional detail…
The courteous and proffessional detail and results
Suzanne Donze
Agents always available by phone.
Agents always available by phone. No waiting and no 'leave a message". Agents always answered my calls.
Chris Fullmer
All the people I dealt were excellent
All the people I dealt were excellent! Very helpful and patient.
Susan Maniere
All went well in the end
All went well in the end
Edgar Robles
Davaughn made it great
Davaughn made it great, treated us like family and was upfront with us. Explain everything it simple terms and if he wasn’t sure he would get the answer we were looking for.
Rick
Great to work with
Great to work with. Timely pricess went smooth and quick.
Vada Colbert
Wonderful Experience
From the first call to the closing, everyone was so nice and professional. Loved all the people we interacted with during the whole process.
Letitia Deas
I remained a bit skeptical through the…
I remained a bit skeptical through the loan approval process; however Shamane Agard-Thomas answered all my questions, helped me with the electronic submission of my documents and kept me abreast throughout the loan approval process.
Steven Hernandez
good experience
Was a good experience, they were great.
Trace Adams
Friendly, Professional Service
Faster than expected. Very professional and friendly. Great team to work with.
Teresa Shook
Fastest close I've ever had a few…
Fastest close I've ever had a few hiccups but mostly smooth.
Linda Aguirre
Easy Peasy
It was fast and easy doing business with your Company. Tammie was very nice to deal with and professional!
Deborah Royal
The process went very smoothly
The process went very smoothly. I have borrowed money previously but was very surprised how the process has changed so drastically. Just the number of documents and signatures and weeks was not what I expected. But my contacts were very professional, knowledgeable and easy to get in touch with.
Carolyn Farmer
The people i worked with through the…
The people i worked with through the process were kind an very helpful when i needed help understanding anything an for that i am thankful.
Harold Hamlett
Very professional personal
Very professional personal, Can call them and get answers quickly.
Andrea Hope
Overall great experience
I dealt with two people through the process and they were extremely friendly and knowledgeable. The only thing I ran into that was frustrating was the appraisal came in lower than anticipated due to a huge chunk of our finished sq ft being below ground, which in the state of SC does not get factored in when comparing comps of other houses in similar size. Because of this I was unable to qualify for the initial offer that was given however the team continued to work diligently to offer me something similar. They didn’t give up or stop calling, they found something else that worked. They even tried to find another comp to go off of. I would definitely recommend them and their communication was excellent as well.
Manuel Fontanez
My closing was done in a Timely manner
My closing was done in a Timely manner, and I am fully satisfied with the help I got from all of those At AmeriSave that participated in getting me this loan.
Carla Marino
It was long and painful. I'll never do this type business over the phone. I still have not received my money after weeks of back and forth on the phone.
I disliked how long this drug out. I didn't like notary coming to my home. I didn't know what I was getting into trying to do this type of business over the phone. NEVER again. Still waiting on money after weeks of back and forth information.
James Hickman
Matt Ladd and Matt Bentler made my…
Matt Ladd and Matt Bentler made my experience very good. They were both very knowledgeable and helpful and we closed in about 2 weeks.
Snake
It was a simple process from beginning…
It was a simple process from beginning to end. All from the comfort of home. Matthew and Yvette were both very helpful and kept me informed every step of the way. Great rates and a staff that takes all the anxiety out of the process makes Amerisave a great company in my opinion.
Zola Guess
Great customer service very pleased with my service I would recommend it to anyone who has been looking
Very pleased with my experience very happy with agent assistance
DJ
prompt service
prompt service. good support
April Adams
Very helpful
We had a great experience with amerisave. They walked us through step by step.
Murray Pletz
Customer relations
Customer relations
MICHAEL M
I just wanted to say how much I would…
I just wanted to say how much I would like to thank Amerisave on the HELOC. The process was a Little challenging for me but once I got the paper work straight everything was smooth sailing,so I would like to say Thank you for the Team effort of Brianna and Jeff for providing me with Legendary Customer Service. THANK YOU 🙏
Willie Palmer
representatives were knowledgeable
representatives were knowledgeable, extremely professional but polite.
Jesse Russell
One of the best experience
One of the best experience, easy, very communicating team, thorough, and professional from the very start to completion.
Jerry Daigle
Great people and very professional
We worked with Gysai and Hazelle and from the start of the process to the end they were extremely professional. They kept us informed and were very responsive to our questions. I would highly recommend Amerisave.
Carly Hair
Everything was great from start to…
Everything was great from start to finish. Justin at AmeriSave took the best care and answered all our questions
Johndebbie Soth
Seamless and effortless....
Seamless and effortless....Krista Yates was an absolute jewel in helping me with this process. She gets a 10 plus
Stephanie Morgan
AmeriSave made getting a home equity…
AmeriSave made getting a home equity loan straight forward and every member of our loan team were approachable, helpful, and responsive.
Dina
Fast and easy transaction
The agents were very helpful and quick to respond to questions. Everything was explained and the closing was fast and without a hitch!
Carolyn Crocker
The agent that worked with me was very…
The agent that worked with me was very informative and kept things simple. He was courteous and knowledgeable. Thank you so much!
Elizabeth Kirch
Worked with me and were very responsive!
Andersen Jones and Lucas Kachinski were an incredible loan officer and processor, respectively. Very responsive and always answered all my questions. Any delays were due to the appraisal and subsequent home repairs. They will work with you!
Dianna Hansen
Brandon got us the right person to get…
Brandon got us the right person to get job done and shvwlle did a fantastic job keeping us informed every step of way
Loretta Turner
Excellent customer service
Excellent customer service
Eugene Austin
The process was fairly easy.
The process was fairly easy however the paperwork was excessive. It would be nice to be told upfront what would be needed.
Terry
Everyone was so nice and knowledgeable…
Everyone was so nice and knowledgeable about their jobs. They were always available when we had questions. They made this stressful process so easy. We have referred our son to them. He will be looking for a home next year. We will give him our loan officer’s name to definitely use when that time approaches. She even sent us a thank you after the process was complete. We would definitely use them again . Thank you Wendy!
Larry Stahly
All listened to what we needed and…
All listened to what we needed and helped us achieve it in a reasonable time frame, they helped us through any tricky parts and got us a good product
Reginald Neale
The ability to readily communicate with…
The ability to readily communicate with someone was really helpful as the process moved forward. Also, being able to access documents for review was great.
Jorge Lage
quick and easy loan process
I had a great experience due to the fact that I was able to do everything online and via email/portal. The closing itself only took approximately 25 minutes and the closing agent met with me at a location I requested.
JENNY RIOS
David Black made the process easy
David Black made the process easy, Nicole was great as well once the process started. They made the process easy because it was step by step what was next, and also keeping me posted on updates. I would recommend David to anyone looking to refinance/tap into your equity for whatever suits your needs.
Cyndi Culp
The experience was relatively painless…
The experience was relatively painless but interest rate was a bit high. Everyone was very helpful.
Cathy Hines
everything went smooth and easy
everything went smooth and easy
Kande Thompson
My experience has been great
My experience has been great. This process has been easy and All my question were answered
Donald Fritzen
Very professional staff
Very professional staff. Kept me informed during the procedure. Very clear on instructions.
Deborah Watson
Everyone was courteous
Everyone was courteous, always available when we had questions. They got the job done in a timely manner and everything just went well
james WHITE
Jeff Jackson and Timothy was excellent…
Jeff Jackson and Timothy was excellent to work with throughout the process
David
Very helpful in making sure all…
Very helpful in making sure all documents were in order the process went very smoothly. The Agent were very helpful in getting thing done for the closing of the loan.
Patricia Hibshman
Getting info
Every time I called for more information I felt like I was interrupting something more important. I dreaded calling. The information in the very beginning did not go like I was expecting.
Beverly Yeager
Second mortgage with Amerisave Mortgage was…
Service at Amerisave Mortgage was awesome!! Cathy was my person of contact & she did a phenomenal job helping me through the process!! My mortgage was successful & I really appreciate everyone that helped in this process!! Thank you very much, Beverly Yeager
Richard Roberts
AmeriSave was very communicative and…
AmeriSave was very communicative and always asked if I understood the process and if I had any questions. The process was long (like a home mortgage application). AmeriSave was helpful at each step and kept me updates as the process progressed.
Basilio Baltierra
Thomas our rep was great walking us…
Thomas our rep was great walking us through the entire process, there were a couple of set backs but it was out of his control.
Herbert Holley
My experience with your company was the…
My experience with your company was the worst I ever had with any company or person. All the delayed cause bye the underwriter, such as sending duplicate of documents and delay in your performance of your duties. The document I provide that your underwriter said that she could not use was same document sent by the companies. The seven day that should had taken to complete this deal, token several months. When I complete this agreement, I will never do any business with your company again. Feb - May 2025. Herbert Holley
Loretta Hurley
Hunter and Clayton were friendly
Hunter and Clayton were friendly, patient, and professional. They were always willing to answer any questions or concerns I had. They also went above and beyond to ensure I got the best possible mortgage for me
customer
Everyone that handled the loan was…
Everyone that handled the loan was amazing. The process was a breeze.
Easy Rider
Contact was constant and informative
Contact was constant and informative. A few issue for improvement would be having an inclusive checklist. Many items "popped up" as the process played out that I then needed to go coordinated with to deconflict, but AmeriSave agents were very available to advise me through each step.
Lydia Stewart
Loan options and flexibility
Loan options and flexibility
Robert CRAGWAY
Service was great and closing was very…
Service was great and closing was very special.
Doris E. Cole
Unhappy customer
I was unhappy with the communication.Also the lack of knowledge when it came to telling the customer what they needed. Sent a 18 page fax one day only to be told the next I needed more stuff. Slow in returning phone calls. Haven't received the money yet. Was told I would receive it the 27th
Chelan
Yup, gottur done.
So helpful from start ta finsh
Gerald Mullen
I know nothing about equity amerasave…
I know nothing about equity amerasave helped me to get my equity
Sheila Smith
The professionalism and knowledge made…
The professionalism and knowledge made my experience great. I was very nervous about the process, but Logan put me at ease.
MCT
Very Good!
They made the loan process seamless and easy.
Phillip Kryjeski
Ray and Elena were A+
Ray and Elena were A+. Their dedication to making sure my wife and I received top notch service was remarkable.
Teri Mcclure
My experience with AmeriSave was a good…5 stars.
My experience with AmeriSave was a good one. The whole team on the mortgage was friendly and very knowledgeable. If I had a question, they would get back to me asap. Thank you for the whole process.
Narine Ragoonanan
I had the 2 best loan officers
I had the 2 best loan officers. Justin Moriel and Jonathon Kollman. They were helpful all the way through the process.
Tina Davis
Quick and Easy
The process went really quick and it was easy to upload all the documents
Jeffrey S
Process was easy and quick compared to…
Process was easy and quick compared to previous home purchase/refinance processes. Appreciated the loan officer and processor keeping the communication lines open and explain what was needed in detail.
Tony Bryson
Quick and Easy Cashout Refinance
Our cashout refinance was quick and easy thanks to the Amerisave staff!
Nina Haney
Friendly, fairly easy process even though I'm not a technical person.
I got just what I needed to finish some long overdue projects with a home equity loan that fit well within my budget ❤️.
Shunda Allen
People were respectful
People were respectful. They answered all my question. Even though this was over priced they were honest and upfront about what would take place
Jay Longardner
Easy peasy process.
This company and their employees made this process so easy.
Connie Widman
Chris Chiles was wonderful
Chris Chiles was wonderful. He was patient and pleasant to work with. He answered many questions for me and made this venture very pleasant.
Patricia Winkler
Quick and easy
Quick easy, kept up to date with the process and what was next. Not a lot of information was requested. Friendly engaged staff.
GAYLE
Excellent Company to Work With
Fastest response to our query, terms we liked, quick turnaround time, and fantastic people to work with.
Manfred Koehl
Everyone involved in our loan/refi was…
Everyone involved in our loan/refi was the best. Very speedy with questions and replies. I would highly recommend anyone to do their financing thru you. Thank you again for everyone involved
Deborah Pae
Everyone I dealt with was very…
Everyone I dealt with was very professional and personable.
Brenda Larson
our experience with amerisave
very helpful and communicated all information in a manor that we could understand. also thought the process went quite quickly.
Shannon Roberts
Everyone done a great job
Everyone done a great job
CR
Quick and easy
Friendly, professional staff. The process was fairly quick and very easy. The only criticism I have is that when I had some questions, it took a day or two for someone to respond to my phone calls.
Trudy Wray
My loan officers kept me informed of…
My loan officers kept me informed of everything that was happening. They made contacting them very easy if I had questions.
Peggy Soomil
Amerisave has wonderful loan managers
Amerisave has wonderful loan managers. Both Tyler Smith and Bige Karaca were excellent in communication and knowledge. Bige was especially helpful in her guidance and administration of the loan process. She was timely and diligent in all aspects of securing my loan. I’m very grateful to her for going the extra mile toward the end in upgrading the loan.
Dy Mean
This Lender was very professional at…
This Lender was very professional at what they do. They stayed in contact with you. The other 2 lenders was not like that.
Deborah Devore
They didn’t know how or what they were…
They didn’t know how or what they were doing a lot was not said that needed to be I don’t have a hard copy of my loan ask questions given wrong answers
Brenda King
I think it would be great if only 1…
I think it would be great if only 1 person (loan processor) ask for the things needed. I had several request for the very same material I had already sent. This is including yourr web site.
WILLIAM P. PIERCE
Very gracious to work with
Very gracious to work with. Dildar and Brooke were very timely and prompt with returning all calls /inquiries. They always had the information needed at hand. Very timely, great to work with. I would suggest that to make the debt consolidation less expensive that Amerisave electronically transfer the monies to the companies involved in the debt consolidation rather than Fedex a stack of checks to the mortgagee and have the mortgagee mail or take the checks to their creditors.
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