Rocket Mortgage Review
Find a customized quote easily
Reviews 34633Everyone who I had to talk to regarding this process was knowledgeable and explained everything about the mortage and loan to me and my husband.
Had a great experience with Rocket mortgage. Very easy and quick.
My advisor Monica Torres
It was a real easy process
Seamless from start to finish.
FAST AND ACCURATE SERVICE. BEST MORTGAGE COMPANY THAT I HAVE EVER DEALT WITH. HIGHLY RECOMMENDED.
Our rep, Jamal was very patience and professional. Always accessible to answer any questions.
My experience with Rocket Mortgage was outstanding. Shumel Karagalinsky was the most outstanding part of the experience. From the moment I started talking to him, he walked me through each step of the loan process with the patience of a saint. I was so impressed with my lack of knowledge and his patience and talking me through each step.
I would like to say this process of my mortgage was an amazing process to do. From the beginning of the process to the end was very smooth and without any issues. I would highly recommend Rocket Mortgage for anyone who is looking to purchase a home.
The entire process was very easy. There was communication every step of the way, which was excellent and reassuring. We knew exactly where we were during the process.
Your representative Mario Bizzee was very helpful throughout the application and closing process. He listened and responded to all of our questions. He was thorough and the entire process went smoothly.
Quick and efficient. Mr. Holder was professional and easy to work with. Very knowledgeable about job and service he was providing.
Just a very positive and supportive process due to the personnel involved from start to finish.
When we started the process, getting pre approved for a loan was given instantly. We started looking for houses but had not found the one in the given time of the approval letter, got extended on the pre approval for another 3 months, once we found the house, everything went so quickly and we closed in two weeks. Pamela Hightower was on top of everything and handled issues efficiently and had no delays. We closed on our house and the next day we signed on our new one. We definitely would use Rocket mortgage again in any future purchase.
Our point of contact, Kyle, was very responsive and informative.
This was a very easy process. I appreciated being able to upload the necessary documents.
The largest mortage company, with excellent reviews and 4.1 ratings, and the process was fast and simple, and The JD Powers award. The choice was easy. Billy S.
It was nice to do most of it online.
Customer service
Respectful, timely correspondence Ease of execution
All went very seemlessy.
Everything was easy and multiple individuals kept me informed throughout the entire process. Would recommend Rocket to anyone.
Handled very professionally. Great interest rate and quick closing.
Courteous, professional and easy to work with.
Although it was slow, it always is but all lenders and other were knowledgeable and professional. Helped me through some on line signing or other. The tasks to complete was a good way to keep track. People also replied to my emails promptly.
Everyone was helpful at every step in the process. Everyone explained each part clearly to me.
Great experience!
Online process made submitting data reasonably easy. Eric my loan officer was very helpful solving problems with iPad compatibility. Rate is a bit high but reasonable.
Ryan was very helpful and professional every step of the way. Great remote refinance experience that I would recommend to anyone who is busy.
We had an amazing experience with Rocket Mortgage, and Mike El Sayed more specifically. They were great partners and resource for us throughout the process. Mike was very caring and made us feel heard and considered. He was very knowledgeable and proactive. He tried to make everything easy for us and make sure we got the best deal. Communication was great, always responsive even on weekends and late in the evening. We would highly recommend!
The whole team at Rocket did an amazing job. They were very easy to work with. They actually called and spoke with me. They kept me in the loop with emails of what to expect next and what to do afterward. There was only one thing I did not like which is out of the control of Rocket. We received a tone of calls from other lenders wanting to offer us loans.
When I needed help Rocket Morgage was there for me. I like how they talked to me about everything They made me feel that I was imported.
I worked with someone that was very knowledgeable and friendly and helped me every step of the way.
Matt Ryan was wonderful and very knowledgeable and helpful . I plan on referring several of my friends to Rocket Mortgage.
The people thanks again
Ease of making my loan complete. Personal that worked with me were professional and helpful in every way.
I dwelled on this decision for awhile and it was a hard decision to make because there are a lot of scammers out there and I wanted to be positive that I chose a reputable company. The service was comforting, knowledgeable and thorough and made the process easy.
Everything went great!! Kiyah Powell was super responsive and helpful. I will definitely reach out to him again!! Thank you all for literally EVERYTHING!!! 😊
PROCESS WAS EASY AND VERY USER FRIENDLY AND THE BACK UP EMAILS ON TASKS WAS GREAT MY REPRESENTATIVE WAS ALSO GREAR AND ALWAYS THERE TO HELP WYNGEE
This was a simple and positive experience. All I came in contact with where professional and kind.
Our lender was the most reliable and I think having her was a very strong addition.
The process was very easy, and everyone was very helpful
The app makes the process simple and easy.
The professionalism and courtesy of all the members of your team made this experience much less stressful than it otherwise could have been. Even though there were some unexpected hiccups, the process came to a successful conclusion with which we are very happy.
Everything ran smoothly and Devin was very patient and helpful.
Pretty amazing from start to finish. Professionals all the way around.
Great customer service.
Very professional and efficient.
Willing to help
Edmir was excellent Very patient and explained the process in detail
Everything went smooth! No worries, no hiccups, and no stress!
Wow the fastest, smoothest, mortgage EVER. Highly recommend!!
professional, rapid response
Professional, knowledgeable team of people who helped us at all hours of the day or night, including weekends.
Brent little is awesome at what he does. He helped me understand the Process.better then what I did. Rocket mortgage is a good to work with .thanks u
Excellent is an understatement! Thank all of you so much. Dominic G was especially helpful, we will be recommending Rocket to our friends and family!
Rocket mortgage is a great company. Their personal is very knowledgeable, attentive, professional and courteous.
Process was so easy and non intimidating! Anyone we worked with was very knowledgeable and very quick to respond to any questions we had, I am not one to give reviews often but this company deserves the 5 star rating. We were very impressed just how smoothly everything went.
quick & fast
The process was smooth and quick.
The people I worked with, we're very proficient and explained everything very well, and everything was accomplished on a timely manner.
The customer service is outstanding. From start to finish everything is crystal clear. There was no question left unanswered. Very helpful staff and getting back to us no more than 24 hours after an email was sent. Love love love!!!
They went above and beyond to help with very difficult sellers.
Buying a car was harder than buying a house through Rocket Mortgage- the easiest journey ever!! Thank you
Fast and friendly
It was a great experience. Great group of people to work with. (Excellent Team Work)
Alexis Sandoval was great, he helped me through the whole process. All the people were professional, knowledgeable, and courteous. Answered all my questions and help move my loan forward.
The agent was nice and willing to work with me.
So fast, easy, streamlined process. Special thanks to Dana Gold who facilitated the loan.
Painless Loan Process - Rocket Mortgage made the loan process painless, easy, and quick.
The overall process went well!
I’m glad that I switched to Rocket Mortgage while in the process of buying my home. Amazing experience for being a first time home buyer. Jordan was absolutely amazing and helpful and professional and patient. He got me the best deal and the process went so smooth and fast it was perfect. I absolutely will do business with him again and I definitely will refer him to anyone who is looking to buy a home. Thank you so very much for your patience and your help and time getting my family and I the home that I have been wanting for a long time.
I was contacted immediately when I started inquiring about a loan. From the first the first representative I talked to through the closing representatives, I was always treated with patience and kindness and all my questions were answered. The whole process went quickly and smoothly!
Everyone I communicated with was very knowledgeable and polite. The entire process was pleasant
The process was quick, easy and very convenient. We were very pleased with the speedy response and getting checks to pay off our debts so quickly. Couldn't be happier with our experience.
They made a very lengthy and difficult process as simple as possible.
It has gone smoothly so far. No glitches yet. Everyone was knowledgeable helpful and friendly.
Everything went smoothly and everything went the way they said it would
This was the easiest process! Ryan Rieck was wonderful. He provided great input and was clear and concise every step of the way. The rate we were offered was considerably lower than our prior one. We are saving over $2,000 a month. I would recommend Rocket Mortgage to anyone!
Great service from beginning to end of the loan process
The banker worked with me all along the way and the services group was great
Fantastic company that got everything done on time! Thanks for the hard work and excellent work!
Everyone was great Andy Bow helped so much from the beginning of the process… and made this so easy … a big thank you to him…
Extremely easy to work with and everything was done on time or sooner than stated.
My direct helper, Hannah, was always helpful and knew exactly what I needed to make the process proceed and complete! The other specialists were like wise qualified to assist me with paperwork!
I still can’t believe Rocket Mortgage and my amazing Banker Zach Hammond made this a reality. I have been telling everyone I know because they made this refinance so smooth and so easy. Thank you for been an outstanding company! Im so glad I made the call to Rocket Mortgage. Thank you!
Rocket mortgage were great to work with. We closed super fast. Their communication was excellent and responded to my questions very quickly. Rates were competitive and everything done on line or through the app which I found extremely convenient. I would highly recommend!
They go above and beyond and are so committed.
They made purchasing my own very easy and I felt like they were taking care of me
Everything was explained and all my needs were met.
Mr. Jason Boike was exceptionally exceptional. His, guidance, knowledge, professionalism, integrity, and honesty was much appreciated. The Refinance process was extremely thorough and streamlined for me. Easy breezy .. Once, I have, at least, 2 years experience .. I, will, be contacting Mr. Boike to apply for a 2nd Refinance for Home Improvements.
Did a good job. Underwriter was a pain but that’s their job. Process software program was a nice benefit . The program made it easy to send information without making copies and scans.
The experience of the staff is awesome, happy with everything EXCEPT the interest rate, I think we could have done better. But overall, 4/5
Your expert team made ever step in the process of getting our equity loan as easy and swiftly as possible.
This was a great experience from start to finish. The staff was very helpful and friendly.
From my own experience, everything went well. My husband is the one that dealed with the company and our business for our home.
From start to finish everyone we dealt with were fantastic! There was no embarrassment or negativity! Had answers to any questions asked!
Every person that we interacted with was friendly, professional, efficient and compassionate. This truly was a stress free process. They worked well with the title company and realtor to ensure things kept moving forward at a really fast pace. Thank you!
This site is a free online resource that aims to provide useful information and comparison tools to our visitors. We take advertising compensation from businesses that appear on the site, which affects how they are positioned and in what order, as well as their score. Company listings on this page DO NOT constitute an endorsement of them by us.
We do not include every service provider on the market. All promises and representations regarding the information provided on this page are disclaimed, except as expressly stated in our Terms of Use. All data, including reviews and pricing, displayed on this site is subject to change at any time.