New American Funding Review
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Reviews 1001 
levina pratt
They were helpful and insightful…
They were helpful and insightful throughout the whole process and answered my questions and concerns
Christina Mazzone-Jackson Shad
I had frequent communication
I had frequent communication. All of my questions were answered in a timely manner. The people that worked with me were friendly and easy to work with.
Pamela Hayes
It was an easy and seamless process
It was an easy and seamless process. Everyone was kind and timely.
Christopher Colvin
Very smooth loan process.
Very smooth loan process.
Alec Burdick
Amazing team and fantastic rate
Every step of the process was easy, and the NAF team helped me more than I ever expected. I also applied through Chase and Citi, and the rate I got from NAF was much better than the ones they offered. Christopher Trombley was my loan officer, and he did an amazing job at guiding me through the process of buying my first home and getting me the best rate possible.
customer Lawrence Kibel
Jason is true to his word. Very honest and caring.
Hard working, honest, prompt on calling back, And . Takes good care of customers.Highly recommend to anyone in need of loan.
Alma Sosa
Great service!
They keep you in the loop, calling and emailing quickly! Were very thorough when it came to requesting items. Would recommend.
MARGARET
Better experience than pennymac
Kyle made the process much easier than my past experience. Getting a loan is always stressful but at least they are willing to listen to your concerns and help out as much as possible.
Craig Erker
Tesla doesn't help
We were asked to do things, retrieve info from past with very little guidance. Mostly Tesla lease info. An endless spiral of nothing with no help to solve the problem,from Tesla or Vanessa. Vanessa tried but was at a loss as well.
F CC
Nick and Diana went above and beyond to…
Nick and Diana went above and beyond to put my concerns at ease
Gary All Williamson
Go with Ryan Brown, made a lot of work easy
I went with Ryan Brown who was great: he was excellent, always kept on top of everything and was extremely responsive. Definitely recommend his expertise, and hard work. If you want to have an easy time with closing a loan, no surprises, earlier than expected results, go with Fundtastic Ryan!
Kyle Davis
Highest approval with the least hassle.
I am already referring William alverez to people and NAF homes as a whole. Yall are the absolute best at what you do and couldn't have made this process any easier for me. I absolutely will be a returning customer in the far future as I am so happy with the home we had been funded for but wouldn't want to go thru the process with anyone else. Thank yall so much
Mary T.
Crystal was amazing and very caring
Crystal was amazing and very caring. She was available throughout the full process and explained the process thoroughly from beginning to end. I’m very grateful and happy the process is over and I can move in to my new place. Thank you kindly.
Brock Mehringer
Cash Out Refinance
Alyssa and Rachel helped me get my refinance done in less than a month! I was able to take cash out and install a new HVAC system as well as pay off some existing debt. I'm grateful for their hard work and the ease of the entire process. Thank you!
Guy Hogan
Great communication!!
Great communication!!
Bailey Brink
The communication was great
The communication was great! Everything was explained in great detail. Being a first time homebuyer, this was very important!
tony biggs
Helpful
It was easy and within budget to be able to get paperwork done and questions answered
Jerry Bevins
Dealing with NAF
They were able to put together a loan package that fit my very needs. Everything was taken care of from the beginning through to the end of my loan process. I feel very blessed to have dealt with John Bell, and Susan.
Alex Bynn Williams
100% recommend Reid Sinclair
I would 100% recommend Reid to friends and family. He made the process go smoothly, he was not overly pushy, making it seem as though he was chasing a commission. A very professional yet friendly person who knew what he was doing. The only reason I ever hesitated giving a 5 star review has nothing to do with Reid’s performance but the loan processor who would ask for additional information while not replying to a question brought up in the previous emails.
Danielle Jankuski
Adam helped us every step of the way.
Adam helped us feel at ease during this very stressful time. We have the house of our dreams and Adam helped us achieve it.
Isa Tetreault
Stress-free and Supportive
Despite some bumps in the road, Cynthia made me feel supported every step of the way. As a first time homebuyer, this meant the world to me. She made sure I was informed and went out of her way to ensure I could navigate the whole process with as little stress as possible.
Allyn Jernigan
Mallory made the whole process easy and…
Mallory made the whole process easy and manageable!! I highly recommend reaching out to her!!!
Robert
Easy first time experience …
Joseph made a personal connection with me throughout my lending process and made the experience easy for a first time home buyer. The processors were clear in their needs and quick to move the process along.
Cris Merkel
Simply the best
Coddi makes it all so easy he's great.
Andy Fix
Best Company Overall
NAF is a good company from which to obtain a mortgage loan (first or second) as their rates are competitive and their customer service during the process is good. I am satisfied with the service, with the process and ultimately with the product.
Shanda Nicole McMillin
Honest and trustworthy
Initially, I was somewhat apprehensive and uncertain, but John and his team graciously guided me through every step and explained everything in a manner that I could comprehend. Whenever I called John, he always responded promptly and was always extremely helpful.
Tayler Thorne-Arnall
First time Homebuyers BEST friend
We were recommended to Robyn Rau at NAF in Camp Hill PA. She was always available and has a very talented team that she works with. She is personable and works really hard to ensure that everything is up to standard. The online platform for applications and uploading necessary documents was easy to navigate and it was great to see how we were progressing as the process went along. We were gifted money and they made the whole process easy for both us and the gifter. The customer service from Robyn and her team is unmatched.
customer
Excellent service
John Julianna and Alli made a stressful time so much easier and i could not be more thankful. Was prompt in informing me of next steps and what to expect
Trang
I had an excellent experience working…
I had an excellent experience working with naf. From start to finish, their team was professional, efficient, and highly knowledgeable. They made the entire mortgage process smooth and stress-free, guiding me through each step and ensuring I understood all my options. The communication was great, with timely updates and quick responses to any questions I had. I felt supported throughout the entire process, and I’m so glad I chose NAF Mortgage. Although, there was a minor hiccup and confusion about how to pay the funds to the title company prior to my appointment. It was resolve the same day. Other than that, I highly recommend them to anyone looking for a reliable and trustworthy mortgage company!
Taylor
Just how fast and smooth everything…
Just how fast and smooth everything was! From underwriters to settling everything went so smoothly!
Kingslee Velu
Loan closing Process
Loan closing Process Team stick with timeline and closed as expected. Because of the team only we got the keys
Korey
Jon Williams is the shizznitt!!
Jon Williams got me approved for my home loan with a lower credit rating than the company requires. Awesome service I am now a homeowner, I wasn't going to apply because my credit wasn't quite high enough, but Jon advised me to go ahead and apply because he thought he would be able to get me approved for low income home loan. I don't know how but he got me approved. Now I'm standing in a homestead. Thanks Jon Williams!!
K.
They will be invested in you and do what they can to get you in a house.
First time buyer here. While my experience was not without some hiccups, I felt supported and like they actually cared and did everything they could to get me to the end. I'm in my house now and I'm happy.
Marilynn Perez Burgos
New American Funding made it possible…
New American Funding made it possible for us to own our home. They worked with us as best as possible so that everything went smoothly. They were great to work with.
Charlotte Kramer
New House Experience
New House Experience
Sean Shaneyfelt
Nadyne made my experience great!
Nadyne made my experience great! I have never had anyone treat me as kind as she did while trying to secure a loan. Most people make you feel like a number and just roll you out. She made me feel like a person and that she cared about my situation and really wanted to help!
Ramon Raiford
Great staff, Fast Hard Work
Great staff, worked hard to meet my expectations, and made me feel like they really appreciated my business. Everything was done in a timely manner.
Candace K
NAF was amazing
Everyone I worked with for my refinance was very knowledgeable and attentive to my needs. The loan procedure was very smooth and I liked how through the whole process the people at NAF made themselves available for any and all questions or concerns I had.
rick stewart
For anyone who has ever dreamed of…
For anyone who has ever dreamed of owning a home, regardless of their motivation, and has found the dream always out of reach, I sincerely recommend William and Leanne. They listen, they care, and they make things good happen.
Jana Cooley
Second time around for us with NAF
Second time around for us with NAF. It seemed like the logical choice. 1/28/25. It was not as easy as I had hoped and there were hiccups along the way but they got the job done and we were taken care of. The appraisal was inaccurate and the notary was unprofessional. NAF email communication could have been improved, and the score would have been 5 star.
Mack Nash
The level of communication
The level of communication
Tim C
Justin and Paul made the …
Justin and Paul made the homebuying process enjoyable! They were available at all times to answer questions and stayed in contact and walked us through every step of the way. I won't go anywhere else and will absolutely be referring them to anyone in the market!
Matt Phillippo
Great communication
Kristen and Bobby had great communication and were very knowledgeable. They made the whole process seem relatively easy.
Aishah Owasis
James Moran at NAF
This is the third time I dealt with James Moran. He is just the best in his space that I have met. Very honest, always reachable, super detailed and responsive, is in your journey like your friend would be. He really gives NAF a great name.
Chelsea Mac
New American Funding has been great…
New American Funding has been great experience. I would consider working with them again. Our Mortgage loaner, Amir, kept in good communication with us.
David Baker
Joe's crew are pleasant and get the job done!
Joe's crew could improve on organization, but are pleasant and attentive gentlemen who got the job done.
Ken Clark
Overcame the impossible
When it looked impossible to make a deal happen, our advisors took the time to research and address our concerns and overcome all obstacles. They were honest and thorough and did not make any promises they could not keep.
Jimmy Tellez
The service was great for start to…
The service was great for start to finish we had a bit of complications but Andrew was able to advise and fix it
Kenneth Hendrick
Initial contact was great but once…
Initial contact was great but once involved in application became cumbersome wasn't as easy as I wanted!
Mae
Fantastic people to work with
Everyone was easily accessible and patient. We had a lot questions as first time home buyers and Huong and Michele were great at explaining everything in detail. They helped us every step of the way! Thank you!
James Barton
Excellent team
The whole team was responsive and very helpful during every step of the way.
krlexi deegan
Very friendly and very helpful
Very friendly and very helpful. The communication was phenomenal.
Josh Croyle
Great Company
Very helpful and professional throughout the process
Caleb Wolford
We worked with Adam and he was awesome
We worked with Adam and he was awesome
Patricia Bowers
10/10 highly recommend NAF Helpful honest easy to work with and…
Helpful honest easy to work with and fast service
Yesenia Ochoa
Carlton Kutas Loan Officer
Our experience with Carlton Kutas was great. He’s super helpful and keeps you in the loop 24/7. He made the process less stressful! He knows this loans, would definitely seek his assistance again in the future and recommend him.
Taylor Wright
Quick and Easy!
Quick, easy! First time home buying was a breeze, and the rates were great.
David Brooks
Great communication
Communication
Chris Noel
Team members were very communicative…
Team members were very communicative and helpful.
Kierra Allen
NAF is a great lender to work with!
Working with the staff at NAF was great. I really enjoyed working with my loan officer. ARNOLD ESPARZA-GARCIA.
Jean Paul Aragundi
NAF made it easy!
NAF some how delivery a promise early in the process. During the process Matthew sticked to the promise made. Every one else wanted the business but they did not showed commitment to promise anything. Overall, I was looking for certaincy and a good deal.
Mary Jennings
The professional manner in which my…
The professional manner in which my loan was processed and the two loan officers I worked with were knowledgeable and compassionate.
Avery “smav32” Rouse
I would like to take a moment to…Thank Blake/Kim and Andrea
I would like to take a moment to acknowledge the outstanding service provided by Blake, my loan officer. His professionalism and dedication to his clients are truly impressive, as evidenced by his prompt responses to my calls at all hours. NAF could greatly benefit from his leadership in teaching a class on professionalism. While his exceptional performance is worthy of further praise, it is sufficient to say that I will continue to work with him for years to come. Secondly, I would like to express my gratitude to Kim, who demonstrated exceptional professionalism and efficiency, ensuring a seamless process. As my loan processor, she was outstanding, and her supervisor, Andrea, set an even higher standard. Together, they facilitated a smooth journey to my closing date tomorrow. NAF is truly top-notch.
Steven Eustache
New American finance is GREAT
Awesome service!
Fernando Salazar
Recommend NAF
Had a very smooth loan process. Sean made this very easy during a really stressful time.
Andrew
Excellent Service & Communication
Working with Cynthia on my loan was an absolute pleasure. From start to finish, she was incredibly professional and made the entire process feel seamless. Her communication was exceptional – I always knew where things stood and received timely feedback to any questions I had. No matter how many questions I threw her way, she answered them thoroughly and patiently. Beyond her expertise, Cynthia is also very personable and genuinely helpful. She has a wonderful sense of humor that made a potentially stressful process surprisingly easy and even enjoyable. I felt like she truly cared about helping me achieve my goals. I can't recommend Cynthia highly enough – she's a fantastic loan officer!
JOHN SANDEFER
Easy process
Dealing with Dante, Senior Loan Officer, was great; he was pleasant and professional. He made me and my family feel important. Our questions were answered quickly and every step was easy to understand. Would recommend.
Lucas Thomson
Excellent
Great communication and support.
Victoria Brooks
Worthy of my trust. They put me at ease and managed all the details.
The team actively worked on my mortgage to make it happen for me. They also took the needed time to answer my questions and put me at ease.
Robert Mitton III
Incredibly helpful for a first time…
Incredibly helpful for a first time homebuyer. Just difficult to actually get someone to talk to.
Cynthia Ward
Truely great experience!
Jeff Giger, was the best part of my experience , he made my process easier for me because he was transparent, encouraging and stayed in contact the entire time. Jeff, was my loan officer for almost 2 years. Everyone I know or hear is looking to purchase a home, I will highly recommend NAF & Jeff. The personalized service that Jeff gave made the difference for me; in not feeling ashamed about my position or embarrassed. I felt he understood and wanted to do what he could on his end to make this dream possible for me . He let me know the time frame it may take however, he seen it was possible for me. Jeff laid out a plan and I stuck to it and we made this dream come true for me. He cheered me on and acknowledged my determination and desire to do whatever I needed to do in order to be a homeowner. I couldn't have asked for a better loan officer, and I could never thank him enough for making me feel that I have someone in my corner to lead me to the path of success.
Duane Cook
Quick response and call back when I had…
Quick response and call back when I had any questions. Every time
DW
Long live New American Funding!
My agents always. Answered their phones in a timely fashion. They were attentive and worked through every hurdle effectively and quickly. The mortgage process was easy to understand and pleasant.
RodEngel
Very Good at what they do
Quick & Easy
Ruiznico
Very easy to use for first time buyer
Very easy to use for first time buyer
Lawrence Pelfrey
I whole process was great.
I whole process was great.
Brad Baker
NAF Refinance
By far what made my experience great with NAF was working with Collin Brown. At the start, I had my doubts if this type of deal was realistic and Collin was always positive and helped me every step of the way. Collin exceeded my expectations with excellent client service and was integral in driving the results I wanted.
Melissa
They walked us through every step
They walked us through every step, there were some issues that they helped us get fixed easily. They made the whole process easy.
Linda Gilmore Jewett
In good hands...
Glad it's over, getting a mortgage is never fun. But Malcom made it easier by keeping me on track.
HA B
NAF work for you
To be honest.This company cares about people. Mr Torres made a promise to reach out to me if he thinks there was a chance he and the company could help to lower my monthly payment. He did just that in a month. Everything was on line he called and updated me as often as possible and they meant business because they acted quickly, once the information they need was forwarded to them .They also were clear on helping me to understand many things that has to do with mortgage. By God's grace I will be a great customer..I wish them as much clients as they can handle. Sorry I did not know about them before. Please call and talk to them if you need to refinanced.They listen and work with you. Thanks again all who were apart of this short journey.
Ryan Perdiguerra
Great communication
Great communication, detailed and easy to follow. Overall made the experience easy to deal with.
Nancy Gwadry
Peter was great through the whole…
Peter was great through the whole process! Answered our questions and guided us throughout the experience!
Shakir G
Everything was perfect
Everything was perfect. Bein was absolutely amazing and is the standard for what a loan officer should be. He was not only highly responsive but also a true advocate for me every step of the way. I felt completely secure and confident in his expertise, knowing I was in the best hands. He made the process seamless, and I couldn’t be more grateful for his dedication. Stephanie was also fantastic—her support made a real difference, and I truly appreciate everything she did. Together, they made this experience exceptional!
Nicole Popa
Excellent service
Everyone was friendly, knowledgeable and kept me up to date.
Joyce Samuel
Paul and Grace were great
Paul and Grace were great, however, It took too long for my funds to hit my account. It was suppose to be deposited on the third or fourth day. I expressed my concerns to Paul and by the evening of that day the money was deposited in my account.
Steve Drury
Amazing company to work with
Great people! Excellent customer service!
aayanrobloxgameing
Great and friendly
Great, quick and friendly.
Consumer
amazing people always keeping me…
amazing people always keeping me updated every step of the way…
chris morgan
Easy and simple
Simple easy and the best to deal with.
Ken Rath
It was a rough road with a lot of hold…
It was a rough road with a lot of hold back that could had prevented us from purchasing the house but everyone hang in there and work tirelessly to make it happen.
butch sizemore
They all did there jobs very well…
They all did there jobs very well wonderful people
Wagner Bertolini Junior
Fair price and great service
We had an exceptional experience working with Adam Andrews as our loan officer. He was incredibly attentive and always available to answer our questions. Adam spent a lot of time on the phone with us, ensuring that all our doubts and concerns were addressed. His dedication and commitment to helping us through the loan process were truly commendable. We couldn't have asked for a better loan officer!
La Donna Schreiber
Refinance
Victor has a strong worker, advocate, kind and truly wants to help. He really cares about his customers!
David Boubel
Couldn't ask for a better loan officer than Kyle Jones!
Kyle Jones went above and beyond to make this process go as smoothly as possible, he took our phone calls and answered our text messages regardless of what time of day it was and always worked hard to push everything through when there was a time crunch, we couldn't say enough good things about kyle!
Justin Scrofano
I loved how much communication I had…
I loved how much communication I had with Alejandro but as for the second half with Bill, I was very disappointed in his demeanor and customer service skills. Alejandro wonderful that guy needs a raise great all around. He made me feel very comfortable in this very stressful transaction
Brandi Donley
Amazing people
Amazing people and extremely supportive through the entire process
Olga Olvera
Everyone was helpful and patient
Everyone was helpful and patient
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