New American Funding Review
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Reviews 776 
Karmakazie
Mark is ALWAYS willing to help
Mark was ALWAYS willing to help. This was my 2st time getting a mortgage and he made it go smoothly,pressure free, and friendly.
Chris Shahhein
I am happy to have found New American…
I am happy to have found New American Funding. They found a way to say yes when other companies said no. I always enjoy talking to the employee's Jonathan Mascorro was awesome!
Kristina
Amazing experience!
We are so grateful for New American Funding! They did an amazing job helping us get a loan for our new home. Everything went smoothly and was done on time!
Tracy Rose Denham
Outstanding Experience
I have worked with 6 mortgage officers over the past 24 years, to secure first and second mortgages. Before now, only one stood out to me. I am blown away by the service and attention I received at NAF, especially by Nathan. He made sure we did not miss a thing and kept us so informed the entire time. I would highly recommend Nathan Curtis and NAF.
RAYMUNDO
Best experience
Jeremy our loan expert helped us from begining to end to complete our closing successfully.
Jim Fraley
The Best Team for a Mortgage
First and foremost Jeff and the rest of your team are true professionals! They made this process very easy and took alot a lot of my worries and stress away! They communicated every way possible with me and ALWAYS answered the phone when I needed them dor for something. I am beyond happy I chose to work with New American Funding and will NEVER go anywhere else foe my financial needs. Jeff and Alyssa are assets to your company and should be recognized as such!!! Thank you Jeff and Alyssa for making our dreams of owning a home again come true especially before the holidays. I'm forever in your debt. I look forward to working together again in the future. God bless you and your families!!! A very happy James & Gina Fraley
Kareen K
Chris is great
Chris is great. He helped find a solution that worked for me and my financial situation. He was always available and responsive to my questions. Very courteous and sincere. I look forward to working with him again.
Nancy Hafner
Mike Lesinski and Lori Gordon are true…
Mike Lesinski and Lori Gordon are true professionals and made the process go so smoothly.
Ben
Great Experience!
Bien is an excellent communicator and is very friendly. He always asks about me and is genuinely rooting for our success as a family. This is the second loan we have worked with Bien through, he's a rockstar who will do everything in his power to get it all done. I couldn't be happier with the service. Thanks Bien!
Cyndi
Naomi and New American topped the charts!
Naomi not only had great relatability but also was very knowledgeable about the process. Her communication was great and worked hard to keep the process moving. I shopped around for the best company to help with my mortgage refi and New American came in on top!
Forrest
Carly
Carly, Wendy, and Mr. Painter truly went above and beyond to make this a seamless and positive experience. They answered every question with clarity and professionalism, guiding me through each step of the process with patience and care. Thanks to their efforts, I was able to close my VA Refi almost exactly a year after my mother underwent a 14-hour surgery for terminal metastatic cancer. She sadly did not survive. Her house—the first she’d ever purchased on her own after my father’s sudden passing—was in a reverse mortgage. This home holds immense sentimental value to me, and I cannot thank the team at New American Funding enough for helping me save it. Their work means the world to me.
Tracy Turner
I just want to thank everybody I worked with
I just want to thank everybody that I worked with this process was easy. It was straightforward. I was very distrusting of the whole process based on past experience and everybody was wonderful every step of the way, responsive the whole 9 yards.
Amy Pascua
Working with New American Funding to…
Working with New American Funding to purchase my home was an absolutely fantastic experience! From start to finish, their team was knowledgeable, professional, and genuinely committed to making the process as smooth and stress-free as possible. They took the time to walk me through every step, ensuring I understood all my options and felt confident in my decisions. Their expertise was evident, and they worked tirelessly to secure the best possible terms for my loan. What impressed me most was their responsiveness and efficiency. Anytime I had a question or needed clarification, they were quick to respond and always provided clear, detailed answers. Their dedication and attention to detail truly set them apart. Thanks to New American Funding, I was able to close on my home quickly and with peace of mind. I wholeheartedly recommend them to anyone looking to purchase a home—they turned what can be a complicated process into an incredibly positive experience!
Arlene Burgess
Portia definitely made it great
Portia definitely made it great. She was very helpful and understanding with the Seller and always accessible to me (Realtor) whenever I needed her. I would highly recommend Portia for any of your lending needs!
josh b Josh B
They were very good at keeping process…
They were very good at keeping process moving even scheduled closing on a saturday. Could not be happier thank you all for your help.
Jonathan Doyle
Great First Experience!
We are soo lucky to be paired with abby, she is very intelligent and communicates extremely well. Gives the best advice and knows her job well. We couldn't have done this without her!
Brianna Garza
Great First Experience!
The best part about the whole process was the communication from our lender agent abby! We as first home buyers and we had a vast about of questions and abby was there and had the answer to all of them! We could not have done this without someone as guiding and intelligent as abby!
Terry Fletcher
I had some issues pop up with my credit…
I had some issues pop up with my credit and these guys helped me understand and also helped me with a solution! It was very transparent and communication was outstanding! Most documentation was done online and was very simple. The final paperwork they had a person come to me for signing. Everything was seamless and transparent through the whole process. Very highly recommend this company for any mortgage needs
JH
This was a VERY accelerated funding and…
This was a VERY accelerated funding and Drew and team DELIVERED!
noname
NAF worked very well and very quickly…
NAF worked very well and very quickly on a tight schedule to underwrite our mortgage.
bridget m.
Brittani really worked with me on…
Brittani really worked with me on multiple scenarios to help me get and accomplish what was best for my needs! She put in extra time and made sure I was updated along the way
Ian Robinson
Constant and easy communication
Constant and easy communication
Montez M Cunningham
India Mitchell someone who truly cares
I can’t say enough good things about working with India Mitchell She was extremely helpful throughout the entire loan process, going above and beyond to ensure everything went smoothly. As an African American borrower, I faced additional challenges even though I had a strong credit score and a solid financial profile. Since this was my second mortgage, I was aware of the hurdles, but India fought on my behalf and made it her mission to get me approved. Her dedication and expertise made a difficult and sometimes discouraging process much easier, and I truly felt she was in my corner every step of the way. I highly recommend India Mitchell to anyone looking for a lender who genuinely cares and will go the extra mile to make a difference.
Dani Duncan
Mike was very accessible during the…
Mike was very accessible during the whole process, explaining the steps and answering questions whenever needed. Shawn Brown was also very knowledgeable and helpful.
Joshua Maxa
Great company and loan officer!!
Cody our loan officer was great to work with. He went above and beyond to get my refinance completed in the time frame I needed. The company was upfront about everything throughout the whole process. The company work as fast as possible to get things done and never backed away. From start to finish with a few hiccups on my end the whole process took a little over 45 days to complete the closing.
Darlene Dobry
Smooth, efficient mortgage approval/funding process
Gino's team did a great job of making the mortgage approval and funding process as smooth and efficient as possible. Communication was excellent throughout the whole process, they stuck to deadlines and were very efficient in collecting information as well as processing and approving our loan application. I feel they were reasonably competitive with other options, but their follow up and customer service was excellent. I would definitely recommend!
Edward DeLargy
The team was extremely helpful and quick to respond
The team was very helpful and understanding of our needs. They were very quick to respond to our questions and jump on a call whenever you needed.
Victor
I got the best deal and great support with NAF
Both Henry and Crystal were eager, well informed, supportive, and did their utmost to provide me the best overall experience during the loan provider selection process.
Nikolai Nedovodin
I had a fantastic experience working…
I had a fantastic experience working with Shelly Johnson at NAF. She was professional, knowledgeable, and guided me seamlessly through the entire loan process. She answered all my questions promptly, ensuring I understood each step clearly. Her commitment to exceptional service made the process stress-free and efficient. Highly recommended for anyone looking to work with a dedicated and responsive person.
Lee Petrie
The time all the officers took in…
The time all the officers took in making sure I knew what was happening, needed, and the next steps
DA Turner
Jason and Kristen were amazing!
Jason and Kristen were amazing! Jason and Kristin were available at all reasonable times. They were busy but still made time to take care of us throughout the process! They were attentive, personable, honest, and truly caring to help. My wife and I look forward to talking with them again in the future when we do another ReFi!
Yan Rodriguez
Marie Hughes For The Win!
Marie Hughes was the main reason I felt confident to proceed doing all the work requiered. After bad experience with previous mortgage. Thank you Marie will and for sure look forward to work again around summer break!
Sebastian Rivera
Constant and clear communication
Constant and clear communication
Anwesha Das
Best experience for first time home buyers
We had an amazing experience working with Keith Bradley, he gave his best in getting us the best rates, answering all our questions patiently and sharing his ideas and inputs.Would definitely work with NAF and Keith for future loans too
Jake
My experience was made excellent by my Loan Consultant
My experience was made excellent by my Loan Consultant! Carlton made our first home-buying experience a smooth one! For such an intimidating process, he was always there assuring us and teaching us everything we needed to know.
Melissa Mow
Sean was very kind and reassuring
Sean was very kind and reassuring. He was patient and explained every step in a way that was understandable. He checked on me enough to keep the communication lines open without feeling overwhelming. A vey kind gentleman.
Darryl Horning
Lewis made me feel very relaxed during…
Lewis made me feel very relaxed during the whole process, no pressure if I said i needed to process something give me 24hrs no problem. Walked me through every step and made sure I understood before moving to the next step. Huyen Nguyen was terrific as well again made sure I understood everything before moving to the next step. Overall a very pleasant experience would recommend both Lewis and Huyen to anyone who was looking to refi or obtain a mortgage. Extremely good customer service. Well Done!!!
Megan LaRoche
Easy Process and Great Customer Service
Chris was phenomenal. He went over our options and gave great advise on how we can correct our issues. The process itself was painless. If any questions came up, Chris answered them incredibly fast. He was great to work with and I've already recommended him to friends/family.
Tami Mowers
Masa and Stephanie are absolutely the…
Masa and Stephanie are absolutely the BEST. They made this transaction so smooth
Steve C
NAF Inc is a great mortgage company
Our Loan Officer was very helpful with the process. He monitored progress and alerted us when a response or additional submission was required.
William Justice
Chis is an exceptionally excellent…
Chis is an exceptionally excellent person to work with no missed call and even answering questions and calls on late night weekends. Chris made the whole experience for a first time buyer very easy and understanding. I would 10,000% reccomend him as he is the best man I’ve ever worked with. Thank you again Chris. I couldn’t be here without you!!
Gail Camenzind
Easy and honest
Easy and honest! Thank you!
rbrillha
White Glove Service
Rachel Brown was just first-class. She made everything extremely white glove.
Jennifer B.
Great Experience
We had a great experience working with NAF. Reginald was incredibly responsive and made the process smooth from the start. He then connected us with Shayla, who was equally fantastic at communicating every step of the way. We truly appreciate both Reginald and Shayla for their dedication and professionalism in helping us secure our loan.
jeanne fetty
Heather and her team are amazing
Heather and her team are amazing. Becki and Heather were in contact with me throughout my entire homebuying process, they answered all my questions. As a first time homebuyer I had a lot! They made the whole experience smooth and were as excited as we were. I really appreciate everything they did for us.
Steven Emerich
Scott Monroe at NAF was amazing
Scott Monroe at NAF was amazing! Made this process ten times easier. So glad we choose NAF and Scott for our home loan.
Jade Mellen
Excellent guidance
The advice, guidance and communication was amazing
Michael Hawkins
Marti our loan officer is truly the…
Marti our loan officer is truly the best at what she does. My wife and I are so greatful to have her as our loan officer.
Sean Whitlow
Awesome team Chris D. and Leanne H.
I can't express enough how Chris Dolce and Leanne Huddleston have transformed our lives! Their professionalism and attention to detail are truly unparalleled. From day one, they treated us not just as clients, but as part of their own family. The excitement they brought to every interaction was infectious, making us feel valued and understood every step of the way. Chris and Leanne, your dedication and commitment have made a world of difference for us. We are incredibly grateful for your expertise and the personal touch you brought to our experience. Thank you for going above and beyond to ensure everything was perfect. You've set a new standard of excellence that will be hard to match.
Jacqueline Wike
Amazing experience
Every single person on my lending team was responsive and knowledgeable. I truly feel they all went above and beyond to make this the best and easiest experience. I will refer everyone to NAF and to Heather and her team specifically.
Stanley Willis
Excellent Customer Service
Excellent Customer Service, communication on point, and very supportive in all areas. Job well Done!!
Melissa Reynolds
Highly Recommend NAF
Nancy Rehse was very approachable over the phone and took the time to thoroughly address all the details and answer our questions. This was our first home and a significant purchase for our family, and her support made the process much easier. She was pleasant and easy to talk to, and we truly appreciated the help we received. We would gladly recommend NAF to others.
Hamed Farivarnejad
Great people to work with.
Great people to work with.
Adam
For this process to be more so virtual…
For this process to be more so virtual than physical, it was able to get done at a rate much faster than expected. One thing I would suggest is a better in-house/in-process communication process.
Jim Fitzgerald
Clear, direct and helpful advice
Bryan was clear and direct while also helping to explain our options prior to locking into a rate. He listened when we had questions and offered feedback when necessary. He was a pleasurer to deal with and we would highly recommend his services to anyone moving forward. Thank you, Jim & Lynne Fitzgerald
Jason Hale
What an awesome company with the best team members
What an awesome company. That is made up of some amazing team members. Thanks John, jiuliana, and Ali for making our dream a reality.
Terri Michael-Wehrer
Customer Service Above and Beyond
Friendly team, all questions answered, and getting me the best rate possible
Beth Welsh
Everyone was great
Everyone was great. Service was outstanding.
Yaquelyn Gonzalez
Luis Nieves does a great job in…
Luis Nieves does a great job in simplifying the process.
Lois Coleman
The overall attentiveness of the team…
The overall attentiveness of the team made the experience easy and enjoyable.
yavar majidi
Gino Olivo is the best i have every…
Gino Olivo is the best i have every worked with and just funded two loans for me
Eric
Great communication from Augie
Great communication from Augie, all questions answered. Went smooth and faster than expected, kept deadline on point on their end. He was able to break down explaining financial terms and processes. Very very easy to talk to. Some things were out of their control (funding times). Could have more followup calls imo :D
Eric C Ruszin
NAF were great Joe and Lisa went above…
NAF were great Joe and Lisa went above and beyond I would recommend anyone seeking a mortgage go to them
William Valis
A Smooth Home Buying Experience
Overall I still would rate NAF 5 stars. Our loan officer Patrick Kirk did an amazing job with quick, knowledgeable responses. regardless of the time of day, I could count on getting a quick response to make sure I knew what I needed to do and what those actions actually meant. Our closing agent Stephanie Minjares was a bit of a struggle. Her initial introduction noted she would be our primary contact while moving through the end game of our home buying experience. Simply put, she was a struggle to communicate with. she would send emails at odd hours, sometimes even as late as 11P.M. If I needed clarification on certain documents she'd send, she was not quick to respond, sometimes taking up to 2 days to email me back. This glaring gap in response time lead to me communicating with our loan officer, Mr. Kirk, to try and understand these documents. Mr. Kirk still responded in a prompt manner and made sure we understood the documents we needed to sign/present, as well as when we needed to take action. He really stepped up to make sure we were prepared for the purchase of our first house. In the end, closing was smooth, quick, and simple. I look forward to doing business with Mr. Kirk, and NAF in the future.
Victoria Harris
Shawn was absolutely wonderful to work…
Shawn was absolutely wonderful to work with. He was patient, knowledgeable and proactive. He walked us through every step of the process and work with the team to ensure timeliness and efficiency all the way to being at closing to ensure all went well. I couldn't have had a better experience.
Sarah Carter-Hayes
Second time using NAF, we will keep coming back!
Our loan officer, Cassandra made herself constantly available to answer all of our questions and make this loan happen for us. She is kind, personable and professional. We can't say enough good things about Cassandra, this is the second time we've worked with her and will continue to return and recommend others to NAF.
Rachel
The Best Experience
Abiyah Turner made this first-time experience seamless. I had no idea what to do or expect, and Ms. Turner walked me through the entire process.
D Showell
A Very thorough job.
It was a great experience
Tyler Gering
Sean was the easiest person to work…
Sean was the easiest person to work with on my loan. He did an incredible job.
Johan
Satisfied First Time Home Buyers!
Great rates and painless process! We will use NAF again!
grace limantara
Our Loan Officer is Very Knowledgeable, Reliable and He Works Hard to Secure Our Loan With the Best Rate
Josh is very knowledgeable and reliable. From the very first contact with him on the phone, he affirmed that he was very familiar with the type of loan that our family was looking for. He indeed proved it. He worked so hard days and nights on our loan process and helped us secured it with the best rate. We had a great experience with Josh. We will recommend Josh to our friends and relatives.
Venus R
We are glad we stayed with NAF
We had a great experience with NAF. Thank you to Gina Lesch Wagner and David Kooner. Gina, our loan processor, our muscle through out the process. She dealt with the contractor, took charge in handling the lien on our property and made sure we have the proper paperwork on file. David, our loan consultant, our mortgage go-to. He was in constant communication with us, provides updates, and very informative. Both are very professional, knowledgeable and friendly. They make a great team. We are so thankful.
Tam Nguyen
Great service
Great service. Definitely will use them again
Dale Smith
I was a person, not just a number@
The personal feel throughout the entire process made the experience pleasurable and less stressful. Buying a home can be exhausting, Don and Kimberly made things flow smoothly and without stress!!
Angel Walton
Everything was wonderful.
Everything was wonderful.
Kyle Garman
Title
Ten Characters
Ryan Whittenburg
Great customer service that goes the…
Great customer service that goes the extra mile to get you the best loan.
Amber Nicole Anderson
We had a quick closing date we needed…
We had a quick closing date we needed to meet and they rushed and got it done.
Chesley Moon
Wonderful experience
Home buying is a stressful experience, but choosing a lender doesn’t have to be. The team I worked with was friendly, communicative, and informative. They were incredibly helpful. I had an entire team backing me during the process which greatly reduced my stress. I highly recommend NAF!
Dusti Reed
They made my experience to easy
They made my experience to easy! They were there every step of the way. I highly recommend New American Funding if you are looking to finance a home. Thank you so much!!
j de
Excellent experience
Complete transparency. Complete communication, felt at ease during the process
Mery Ramos
Very professional
Very professional, helpful and great people to work with. I would like to mention MR. Ron Brown is an AWESOME guy!
DK Rapier
We worked with NAF when we purchased…
We worked with NAF when we purchased our condo and that is why I used NAF again. I was very satisfied with the process until it came time to close. There seem to be miscommunication between NAF and the title company and the closing didn't happen on the date initially set.
Brandy
Amazing
John and Juliana were amazing! So helpful and very quick to answer any questions. They were both very pleasant to work with!
Paulina Ds
Great Communication and Rates
Fast responses, great communication, flexibility and they helped to get my dream house!
Yamilet Serna
Amazing First Time Home Buying Experience
Amazing, responsive & made us feel like top priority. I knew the process step by step and our first time home-buying experience was nothing short of incredible.
Ratriey Dang
It was a great service.
It was a great service.
Brandy Quick
Home Buying Experience
I first worked with Phil who helped me get a pre-underwritten pre-approval. He was amazing with communication! When my home search changed from SC to NC he referred me to Patrick Jemerigbe. He was very good with communication as well. I closed on time so I have nothing bad to say. It was the outcome I wanted. I'm a first time buy so I wish my loan processor would have communicated a little better with me. The full experience may not have been great but the outcome definitely was! I will definitely recommend NAF to family and friends!!!
Alison Clement
New American Funding and Reid Sinclair…
New American Funding and Reid Sinclair specifically jumped in when another lender was unable to help me close on my home. After feeling defeated, Reid jumped right in and took over and assured me that NAF would be able to get me into my home. He worked round the clock with me and my realtor and was on top of my loan to get the loan processed in less than 3 weeks to get me closed on time as promised! As a previous client of NAF and now a returning client I will definitely stay with NAF and will recommend NAF to anyone needing a loan for a home or refinance. A huge shoutout to Reid for his professionalism, his kindness, his urgency, his pleasant demeanor and his willingness to make everything possible for me and my family to get into our beautiful home. We are home thanks to NAF and Reid! Thank you!
Ariel
The experience was professional
The experience was professional, personalized, straightforward and efficient!
Darrell Thornley
Rachel Brown is awesome!
Rachel was ALWAYS quick to respond to our questions and emails. Fantastic customer service!!!
Eric Marth
The constant communication and honesty…
The constant communication and honesty were key components to making the decision.
TED YOUKER
Personal Attention
I liked that we dealt with the same people from start to closing.
Kelvin Murphy
Jason just gets it!
Jason refinanced my previous home FLAWLESSLY. Prior to that, I worked with a loan processor who made the experience difficult and treated me like just another dollar. Jason was the complete opposite—personable, guiding me through every step and regularly checking in. When I returned two years later to purchase a new home, he remembered me and even the small details we had discussed. He made buying the new property an even smoother experience than the refinance, and by the end, he has truly become a friend.
Erick Franke
Great customer service
Good communication, they always answer my questions right away.
Jeff Mischel
They made it easy
Great communication and professionalism, Ken and his team made it easy, I would definitely recommend him.
Audrey Swierk
Attentive and accommodating!
I went into looking for a home loan with a lot of anxiety. NAF held my hand the entire way through the process. They were incredibly helpful start to finish!
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