New American Funding Review
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Reviews 951 
krlexi deegan
Very friendly and very helpful
Very friendly and very helpful. The communication was phenomenal.
Josh Croyle
Great Company
Very helpful and professional throughout the process
Caleb Wolford
We worked with Adam and he was awesome
We worked with Adam and he was awesome
Patricia Bowers
10/10 highly recommend NAF Helpful honest easy to work with and…
Helpful honest easy to work with and fast service
Yesenia Ochoa
Carlton Kutas Loan Officer
Our experience with Carlton Kutas was great. He’s super helpful and keeps you in the loop 24/7. He made the process less stressful! He knows this loans, would definitely seek his assistance again in the future and recommend him.
Taylor Wright
Quick and Easy!
Quick, easy! First time home buying was a breeze, and the rates were great.
David Brooks
Great communication
Communication
Chris Noel
Team members were very communicative…
Team members were very communicative and helpful.
Kierra Allen
NAF is a great lender to work with!
Working with the staff at NAF was great. I really enjoyed working with my loan officer. ARNOLD ESPARZA-GARCIA.
Jean Paul Aragundi
NAF made it easy!
NAF some how delivery a promise early in the process. During the process Matthew sticked to the promise made. Every one else wanted the business but they did not showed commitment to promise anything. Overall, I was looking for certaincy and a good deal.
Mary Jennings
The professional manner in which my…
The professional manner in which my loan was processed and the two loan officers I worked with were knowledgeable and compassionate.
Avery “smav32” Rouse
I would like to take a moment to…Thank Blake/Kim and Andrea
I would like to take a moment to acknowledge the outstanding service provided by Blake, my loan officer. His professionalism and dedication to his clients are truly impressive, as evidenced by his prompt responses to my calls at all hours. NAF could greatly benefit from his leadership in teaching a class on professionalism. While his exceptional performance is worthy of further praise, it is sufficient to say that I will continue to work with him for years to come. Secondly, I would like to express my gratitude to Kim, who demonstrated exceptional professionalism and efficiency, ensuring a seamless process. As my loan processor, she was outstanding, and her supervisor, Andrea, set an even higher standard. Together, they facilitated a smooth journey to my closing date tomorrow. NAF is truly top-notch.
Steven Eustache
New American finance is GREAT
Awesome service!
Fernando Salazar
Recommend NAF
Had a very smooth loan process. Sean made this very easy during a really stressful time.
Veron Clarke
Communication is on point
Communication is on point, they’re very helpful and understanding.
Andrew
Excellent Service & Communication
Working with Cynthia on my loan was an absolute pleasure. From start to finish, she was incredibly professional and made the entire process feel seamless. Her communication was exceptional – I always knew where things stood and received timely feedback to any questions I had. No matter how many questions I threw her way, she answered them thoroughly and patiently. Beyond her expertise, Cynthia is also very personable and genuinely helpful. She has a wonderful sense of humor that made a potentially stressful process surprisingly easy and even enjoyable. I felt like she truly cared about helping me achieve my goals. I can't recommend Cynthia highly enough – she's a fantastic loan officer!
JOHN SANDEFER
Easy process
Dealing with Dante, Senior Loan Officer, was great; he was pleasant and professional. He made me and my family feel important. Our questions were answered quickly and every step was easy to understand. Would recommend.
Lucas Thomson
Excellent
Great communication and support.
Victoria Brooks
Worthy of my trust. They put me at ease and managed all the details.
The team actively worked on my mortgage to make it happen for me. They also took the needed time to answer my questions and put me at ease.
Robert Mitton III
Incredibly helpful for a first time…
Incredibly helpful for a first time homebuyer. Just difficult to actually get someone to talk to.
Cynthia Ward
Truely great experience!
Jeff Giger, was the best part of my experience , he made my process easier for me because he was transparent, encouraging and stayed in contact the entire time. Jeff, was my loan officer for almost 2 years. Everyone I know or hear is looking to purchase a home, I will highly recommend NAF & Jeff. The personalized service that Jeff gave made the difference for me; in not feeling ashamed about my position or embarrassed. I felt he understood and wanted to do what he could on his end to make this dream possible for me . He let me know the time frame it may take however, he seen it was possible for me. Jeff laid out a plan and I stuck to it and we made this dream come true for me. He cheered me on and acknowledged my determination and desire to do whatever I needed to do in order to be a homeowner. I couldn't have asked for a better loan officer, and I could never thank him enough for making me feel that I have someone in my corner to lead me to the path of success.
Duane Cook
Quick response and call back when I had…
Quick response and call back when I had any questions. Every time
DW
Long live New American Funding!
My agents always. Answered their phones in a timely fashion. They were attentive and worked through every hurdle effectively and quickly. The mortgage process was easy to understand and pleasant.
RodEngel
Very Good at what they do
Quick & Easy
Ruiznico
Very easy to use for first time buyer
Very easy to use for first time buyer
Lawrence Pelfrey
I whole process was great.
I whole process was great.
Brad Baker
NAF Refinance
By far what made my experience great with NAF was working with Collin Brown. At the start, I had my doubts if this type of deal was realistic and Collin was always positive and helped me every step of the way. Collin exceeded my expectations with excellent client service and was integral in driving the results I wanted.
Melissa
They walked us through every step
They walked us through every step, there were some issues that they helped us get fixed easily. They made the whole process easy.
Linda Gilmore Jewett
In good hands...
Glad it's over, getting a mortgage is never fun. But Malcom made it easier by keeping me on track.
HA B
NAF work for you
To be honest.This company cares about people. Mr Torres made a promise to reach out to me if he thinks there was a chance he and the company could help to lower my monthly payment. He did just that in a month. Everything was on line he called and updated me as often as possible and they meant business because they acted quickly, once the information they need was forwarded to them .They also were clear on helping me to understand many things that has to do with mortgage. By God's grace I will be a great customer..I wish them as much clients as they can handle. Sorry I did not know about them before. Please call and talk to them if you need to refinanced.They listen and work with you. Thanks again all who were apart of this short journey.
Ryan Perdiguerra
Great communication
Great communication, detailed and easy to follow. Overall made the experience easy to deal with.
Nancy Gwadry
Peter was great through the whole…
Peter was great through the whole process! Answered our questions and guided us throughout the experience!
Shakir G
Everything was perfect
Everything was perfect. Bein was absolutely amazing and is the standard for what a loan officer should be. He was not only highly responsive but also a true advocate for me every step of the way. I felt completely secure and confident in his expertise, knowing I was in the best hands. He made the process seamless, and I couldn’t be more grateful for his dedication. Stephanie was also fantastic—her support made a real difference, and I truly appreciate everything she did. Together, they made this experience exceptional!
Nicole Popa
Excellent service
Everyone was friendly, knowledgeable and kept me up to date.
Joyce Samuel
Paul and Grace were great
Paul and Grace were great, however, It took too long for my funds to hit my account. It was suppose to be deposited on the third or fourth day. I expressed my concerns to Paul and by the evening of that day the money was deposited in my account.
Steve Drury
Amazing company to work with
Great people! Excellent customer service!
aayanrobloxgameing
Great and friendly
Great, quick and friendly.
Consumer
amazing people always keeping me…
amazing people always keeping me updated every step of the way…
chris morgan
Easy and simple
Simple easy and the best to deal with.
Ken Rath
It was a rough road with a lot of hold…
It was a rough road with a lot of hold back that could had prevented us from purchasing the house but everyone hang in there and work tirelessly to make it happen.
butch sizemore
They all did there jobs very well…
They all did there jobs very well wonderful people
Wagner Bertolini Junior
Fair price and great service
We had an exceptional experience working with Adam Andrews as our loan officer. He was incredibly attentive and always available to answer our questions. Adam spent a lot of time on the phone with us, ensuring that all our doubts and concerns were addressed. His dedication and commitment to helping us through the loan process were truly commendable. We couldn't have asked for a better loan officer!
La Donna Schreiber
Refinance
Victor has a strong worker, advocate, kind and truly wants to help. He really cares about his customers!
David Boubel
Couldn't ask for a better loan officer than Kyle Jones!
Kyle Jones went above and beyond to make this process go as smoothly as possible, he took our phone calls and answered our text messages regardless of what time of day it was and always worked hard to push everything through when there was a time crunch, we couldn't say enough good things about kyle!
Justin Scrofano
I loved how much communication I had…
I loved how much communication I had with Alejandro but as for the second half with Bill, I was very disappointed in his demeanor and customer service skills. Alejandro wonderful that guy needs a raise great all around. He made me feel very comfortable in this very stressful transaction
Brandi Donley
Amazing people
Amazing people and extremely supportive through the entire process
Olga Olvera
Everyone was helpful and patient
Everyone was helpful and patient
alan
Ed was a pleasure to work with
Ed was a pleasure to work with. Very personable and professional.
Barbara Frix
Edgar and Luis made this a great…
Edgar and Luis made this a great experience, kind, courteous, knowledgeable and kept us up to date on each level. answer all questions without hesitation. This was the easiest and fastest cash refinancing i have ever seen. we will definitely use NAF from now on...if you need someone call Edgar or Luis you wont regret it
Marisa O'Connell
Made a daunting process feel easy
Carlton Kutas was wonderful to work with from shopping quotes to getting us to close early!
Denneco
This is an awesome company
This is an awesome company, that really helps their customer to the final and beyond. Great team and I would do business with them agai!
Kideda Ray
Great experience
Chris my loan officer was honest efficient and knowledgeable. The process was made as easy as possible.
Jordan Wolf
The company is on a whole great to work…
The company is on a whole great to work with
Calvin
Easy time
They had great communication and made the process easy
Lee
Seamless service!
We had the best experience with NAF! We closed our refinance with ease and little stress! Jesse Payne was very helpful and thorough.
JR Weis
Excellent experience from everyone on the team from loan agent to the Closing team member.
Excellent experience from the Application to Closing. The team was there from beginning to end with encouragement and if you had questions, they had the answer right away.
Michael Dorough
Exceeds expectations
Riana was fantastic, she communicated very well. She went above and beyond, this was my second home purchase with her and I will definitely be coming back for future real estate endeavors.
Lisa Jeanne Simpson
Amazing Journey with NAF – From Purchase to Refinance
My experience with NAF has been nothing short of amazing. From my initial purchase of my home to the recent refinance, NAF has consistently demonstrated the utmost care and kindness. Their dedication to customer service is truly exceptional, making the entire process smooth and stress-free. I highly recommend NAF for anyone looking for a reliable and compassionate mortgage partner.
Andrew Archer
Very professional experience with…
Very professional experience with helpful information and reminders. Very good at following up which is appreciated.
Judy Clark
John Giger the best in the business
there's really no other words I can say except John Giger Judy Hagstrom
Nadiyah G.
Fast
Very fast and efficiently. Great use of technology. Everything was done online.
Sean Evans
Jason and Irene we always there to help…
Jason and Irene we always there to help answer questions. They made this process super easy and smooth.
Ian OConnell
Excellent service and quick turn around.
Excellent service and quick turn around.
Sonya Thurston
Helping through the refinancing process.
Having someone answer my concerns and questions helped with the process. Scott was great returning my calls or emails. This helped soothe my concerns in a stressful process.
Allison
This team will GET IT DONE
This team is very knowledgeable and trustworthy. I got frustrated at times but they held me together and pulled me through and got me a loan, but they also looked out for my best interest!
Lloyd
Everyone was very knowledgeable and…
Everyone was very knowledgeable and displayed great professionalism.
Patricia Briggs
I don’t know a lot about the company…Glad to be out of
I don’t know a lot about the company except Jason saved me.
Daniel McCarney
Rate match with better mortgage
Rate match with better mortgage. New American Funding have a team of dedicated experts who will hold your hand and guide you through the entire process.
Ferdinand Ramos
NAF offers a fantastic range of loan…
NAF offers a fantastic range of loan options to fit different financial situations. Their flexibility and competitive rates made the loan process smooth and stress-free. Highly recommend to anyone looking for tailored mortgage solutions!
David Ennis
Eric and Zo were great and if they are…
Eric and Zo were great and if they are a representation of every employee at NAF, I would highly recommend.
Margo Wilcox
I would definitely recommend
I felt comfortable with the whole process. Chris was great and answered all my questions.
Rachel White
Always giving their best
The responsiveness of the Loan Officer and Loan Processor was wonderful. I consistently felt like they were giving us their best.
Mery Munoz
Experience was great
Experience was great! Jenny and Jeff were very professional and made the process stress free.
Darrell L. Cole
Marion MI
Only problem we had was the computer paperwork we signed didn't make it to the closing so we had to sign all the papers by hand.
customer Clifford Turner
NAF loan process
The diligence of Edgar Rodriguez (loan processer) and all involved was very impressive. They kept me in the know at every step. Just when I wanted to call to check on progress, I got email from Edgar or Jonathan Marloe, thanks guys, I really appreciate all your hard work!
Suzanne Adams
Great loan officer!
Working with my loan officer, Lydia was wonderful. I would highly recommend working with her to achieve your home ownership dream. The processor, Crystal, was not communicative nor was she helpful during the process. She did not return messages to my realtor nor did she communicate with me in a timely fashion.
Karen Crouch
Friendly, Responsible Staff
Very friendly and responsive team. We started out with Lee Levine, who was awesome. We dropped out of escrow and got William Alverez because Lee wasn't licensed in Utah. We felt very well taken care of by both Lee and William. Thank you!
yajaira morales
The whole process was so positive and…
The whole process was so positive and informative. Fred and Bilal helped us tremendously from the very beginning. All our questions were answered and phone calls as well as emails answered so professionally. They were very patient with us. We recommend their services to everyone!
Kim Johnson
A dream come true
The entire process was professional and easy. Every question we had the team answered they was their for us from start to finish. Thank you NAF for making our dream come true!
JET
Great communication and help
Great communication and help in procedures.
R E
Great communication with the loan…
Great communication with the loan officer, no pressure from them whatsoever and fast service.
staci delgado
Great experience
Everything was very smooth for our first purchase. Communication was great. They explained everystep of the way. Never felt alone during the whole process
Lisa Warner
Friendly Helpful Knowledgeable
New American Funding made buying our house enjoyable. Great communication, easy-to-use, Nathan Miller was very knowledgeable and answerd all our questions. We would highly recommend!!
Kelly Armstrong
Amazing service and support
This whole process was simply Amazing. I was so sure I wouldn't qualify to do the cash out refi but Matt and his team made it happen and were so wonderful to work with! Thank you again for everything!
Ebenezer Gbaroye
David got you!
David was thorough, detailed oriented and kept his words. I was more than satisfied. He delivered in good time.
Rich T
Newamerican funding
👍🏻🙂👍🏻✌🏻😎✌🏻❤️❤️😊😊
Jeremiah
Vicki Liu and her team were nothing…
Vicki Liu and her team were nothing short of exceptional. Our process and circumstance were a bit unique due to having sellers that made each step difficult. Suffice to say the sellers threw multiple curveballs. At every twist and turn the NAF Team responded professionally and with poise. From us to them-thank you.
Heather
Best experience in buying and…
Best experience in buying and refinancing. We will always use NAF and Kat Lee as our contact.
Michael
Great team work who had my back the…
Great team work who had my back the whole time! Thank you.
Mark Carter
First choice for veterans
Everything from start to finish happened exactly like they said it would and in a timely manner. My agents were available whenever a question or concern came up. I would recommend NAF to anyone looking to purchase a property. Honesty and transparency were second to none!
Grego
Excellent overall service
Excellent overall service
Virginia Atkins
Very professional and communication is…
Very professional and communication is amazing
Andy Kilgore
Great personal service!
Great personal service!
Jared Orr
Straight-forward and easy
Straight-forward and easy
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