New American Funding Review
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Reviews 859 
Michael
Great team work who had my back the…
Great team work who had my back the whole time! Thank you.
Mark Carter
First choice for veterans
Everything from start to finish happened exactly like they said it would and in a timely manner. My agents were available whenever a question or concern came up. I would recommend NAF to anyone looking to purchase a property. Honesty and transparency were second to none!
Grego
Excellent overall service
Excellent overall service
Virginia Atkins
Very professional and communication is…
Very professional and communication is amazing
Andy Kilgore
Great personal service!
Great personal service!
Jared Orr
Straight-forward and easy
Straight-forward and easy
Bill Max
Crystal was helpful and others really…
Crystal was helpful and others really did not bother much about communicating and informing everything on time. You should give good faith estimate and list of documents needed for a fast process. At times this is frustrating and ended in more payments that was not originally stated
Jaime
Another great experiencce
This was our second time working with Brittani and she is terrific. Brittani provides knowledge, support and advocacy during the entire process. We really appreciate her and have/will recommend.
Carl-Chattanooga,TN
Happy Veteran
Everyone who was involved in this process including the Notery was Stellar!! Veterans reach out to This company if you are considering buying or refinancing. Thanks Carl Nelson
Danielle
10/10 😌
I wouldn’t recommend anyone else other then this team to anyone looking to buy a home !
tamisa huckleby
Flexible, courteous, and professional
Cody was super informative and patient with me. When I initially started the process I was super hesitant and did not want to get scammed. I had tried so many local options to try to get my refinance and was turned away. Cody helped answer all my questions and responded promptly and courteously. Zoey also helped keep me up to date once it switched to processing. They both were extremely flexible with their time frames to work around my busy work schedule and family/school activities with the holiday season. I am super relieved that everything came out smoothly and would definitely recommend them to help other single parents like myself
Cat Black
Everything was clear and happened in a…
Everything was clear and happened in a timely manner. A fantastic experience!
Joe P.
Great Service by a Great Team
Chris Trombley & Lee Miller make a great team to get your mortgage application approved & funded.
Chasity Bowles
Julian Moss is Great
Julian Moss was very knowledgeable and helpful during the process. Answered all question I had as fast as he could.
Rene Lenhardt
It was very easy to work with James and…
It was very easy to work with James and NAF there very quick at getting me into my home and very nice
Faith
New American Funding Highly reccommended
Everything was great on NAF's side. MR (loan officer) and CL (processor) were excellent at communicating. I couldn't believe how quickly (and easily) I was approved for my refi. NAF uses a national network of services providers to do the background checks, appraisals, title search/insurance and other details of mortgage loans. You may get calls from different states to request documents or schedule appointments; you also may have to be your own advocate to get the best services from the appraiser and closing company. According to my loan officer, NAF services their own loans, so you won't have to figure out where to send your check each month. The Notary/Closing agent, SO, was lovely. We signed the documents on a Saturday (12/21) at my home. I am not happy with the firm, Closing USA, however. MR communicated to me that my loan had been funded on Friday morning (12/27/2024) California time. (There's a three-business-day required waiting period on refi's. Christmas interrupted the 3 days.) I got a call from a woman in California on Friday evening confirming my address for Fed-X for some checks, but cash-out funds have not been wired into my account by Closing USA as of today, Sunday 12/29/2024. The closing company knew the loan was to be disbursed on Friday and took no action to let me know why it would be delayed. Closing USA's Loan Proceeds Delivery Instructions document did not address delays due to time of day, closing early on Fridays, or other events that might affect disbursement. I think the take-away is that NAF keeps tight control over their parts of the operation, but it's harder to manage the contractors. You need to be as responsive as you can be and protect your own best interests with the closing company. Note: This was refinance transaction, not a purchase.
Ulises Padron
Amazing experience
Amazing experience
Thurman L. Young
Great teamwork from the start
Great teamwork from the start. Chris and Alyssa made it Clear they would be with me every step of the process, and they followed through!
Carol Rushing
Very honest and very helpful throughout…
Very honest and very helpful throughout the whole process!!
DAVID LEAKE
Amazing professionalism and support.
Great experience. Very informative on the processes from start to finish. Toni Grifa and Kim Ung were amazingly helpful and professional. I will tell everyone to look into New American.
Sam Schmidt
Absolutely the easiest home purchase!
Absolutely the easiest home purchase I have ever had! From Credit Karma to signing papers 3 weeks to close and it was seamless in transition!
J Vanni
Friendly easy and quick
Friendly easy and quick
Chidi Kalu
Great team to work with
Great team to work with. They made the process easy and answered all my questions.
Lawrence
Fast closing
Fast closing. Very nice people and they all answered any questions or concerns fast
Matt Currie
New American made the refinance process…
New American made the refinance process quick and easy, we can’t thank Marti and the rest of the team enough!
David McKay
Joe and Cindy took care of all of my…
Joe and Cindy took care of all of my needs New American Funding Joe and Cindy were great to work with I couldn’t ask for anything better. David McKay
Michelle Tomling
Mortage refinance
Communication and flow of paperwork went smoothly. Always in the know what next step was and progression.
martin perez
Great People
Accomodating, excellent communication, and overall great people that we were fortunate enough to work with.
reid cronk
Quick
Quick, and very transparent.
Kelvin Nunez
Best experience ever!
As long as you have all that is required, these folks know what they are doing. Just trust the process.
Will Dunn
A good find
Easy to work with, competitive rates, and they patiently guide you through the complicated process. Extra services like refi guarantee and concierge are a major plus. Took care of funding very quickly after our closing. Our realtor also said they were great to work with. One final thing, I really like that they hold and service the loans rather than selling them to some other random company.
Adam Huffman
Mosi And all the staff around her…
Mosi And all the staff around her from pre qualification so closing work hard and fast to make a home possible for me and my family .
Corey Bourassa
Great experience would highly recommend
Mary and Leanne walked me through the entire process of refinancing my home. They were both happy to answer all questions and concerns I had and helped with everything step making this entire process fairly easy. I would definitely recommend.
Santiago Carrero Longlax
Best experience ever
Working with Alice was an absolute pleasure! From the very beginning, she went above and beyond to ensure we had the best experience possible during our home-buying journey. Alice truly stood out by diligently researching and presenting us with the best options tailored to our needs. Her dedication, expertise, and attention to detail made the process seamless and stress-free. She was always available to answer our questions, provide clear explanations, and guide us through each step with patience and professionalism. What we appreciated most was her commitment to finding the best possible solutions for us. Alice worked tirelessly to ensure we had access to the best rates, terms, and options available, and she was always our strongest advocate throughout the process. Thanks to Alice’s hard work and expertise, we were able to secure our dream home with confidence. We are incredibly grateful for her support and would recommend her to anyone looking for exceptional service and someone who truly has their clients’ best interests at heart.
Diane Thomas
David K
David K, broke down the whole processes step by step during refinance. Available when needed and seems to work 24 hrs. He honest and trustworthy person to get the job done and we appreciate it.
Lyn B.
Sammy Lopez is a top tier agent
Sammy Lopez is a top tier agent. He has great communication. I would hear from him at appropriate intervals with explanations on where I am at in the process and what to expect next. He made himself readily available as well as answered all my question. I'm new to the mortgage process but he made it so easy, that I felt secure throughout. If you are allowed to request an agent choose him. (Sammy for your sake I hope you’re licensed in all 50 states) excellent work. You are God sent.
John Eaton
New American funding
Derek made the entire experience seamless and always answered any and all questions we had. He was amazing and we can't recommend him enough. Kimberly was also very attentive and easy to communicate with.
Joey Kidd
Open communication
Open communication, great staff, and patience! We will definitely use NAF again!
Suzie Arnie
Second loan through Nee American Funding
This has been our second loan through New American Funding. Shelly has been both helpful and timely in assisting us. She definitely made the process much easier than other loan companies we have used.
Idaho Tough On Crime Inc
Outstanding employees who made the…
Outstanding employees who made the process stress free. We felt very informed the entire time. Nancy and Jem were extremely knowledgeable and handled everything professionally. We were in good hands!!
Lou Riot
Great job
Great job. Thanks so much.
Susan Hawley George
Very helpful
Very helpful. Understood our situation. And kept in mind.
WBN
1st time HELOC
The representatives
customer
Success!!
I was very much a beginner when all this started and little idea what steps to take to get the ball rolling on the purchase of a home. Fred Tabor at NAF was with me every step of the way, answered all my questions, and provided the guidance needed to successfully purchase a home.
Nelia Tolliver
NAF provided the highest quality of…
NAF provided the highest quality of service along with highest level of communication. They made my refinance smooth and uncomplicated.
Mike Zion
Seems like an orchestra symphony.
Seems like an orchestra symphony.
marcie Findley
I always recomend NAF to everyone !
As a new home buyer that made the experience pleasant and easy !
Melinda Brush
They work with you and give you there best.
They made the process easy and not stressful at all.
Arnaldo E. Santiago
Respect and Commitment
These people had a high sense of commitment, they made me feel really like family.
Patrick K
Amazing results
Realistically speaking, buying or refinancing a home is the largest and most intimidating debt we will ever incur. Mr. Opachich made it seem like less of a daunting task. He was open with his communications and never once left any of our questions unanswered.
Tiffany
Consistency with staff communicating…
Consistency with staff communicating with everyone as a whole team.
June Partman
This company is simply amazing…
This company is simply amazing especially Lane Ward he just knew how to answer all my questions and helped me to understand the process
Sheryl Seidl
Delay in releasing closing disclosure…
Delay in releasing closing disclosure cause cash to close to increase significantly and put us in a financial bind for a couple of weeks. Otherwise, all other services were more reliable.
sdalt
NAF Mortgage Loan
I have had prior excellent experiences in the past with NAF. I am a completely satisfied customer.
Bryan williams
The whole process was flawless.. everyone Done a great job
Everyone did a fantastic job and I am very pleased in the whole process.. to Everyone that made it possible thank you
Julie Morgan
Professional and Kind Personnel
Nolan and Alyssa were professional, kind, and helpful. I have always enjoyed doing business with NAF.
April Doton
My loan officer
My loan officer, Jenny Cho, was dedicated to getting me the loan that was right for me.
Antoinette
Alex Henslee excellent customer service
Alex Henslee excellent customer service. I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for your exceptional support throughout my mortgage process. Your expertise, professionalism, and patience made what could have been a stressful experience smooth and manageable. Thank you for answering all my questions, guiding me through every step, and always being available when I needed clarification. Your dedication to ensuring I understood the process and felt confident in my decisions truly stood out. I also want to thank the whole team who showed excellent customer service and great communication towards me throughout the process. Will refer family and friends.
Davey Pampu
Everyone at NAF knows the process so…
Everyone at NAF knows the process so well. Communication was constant and appreciated. We always knew where we stood and had great help along the way.
Jesse Fifield
Top Notch Experience
Cynthia and her team were thoroughly communicative and leveraged their connections to get us the best possible loan on our new home. We have recommend her to friends and family in the past and we will continue to do so in the future.
Patty
Everyone was kind and professional.
Everyone was kind and professional.
Try another supplier
Quick service
Quick service
Deron Fritsche
They were all very helpful!
They were all very helpful!
Kelly Kennedy Petti
My great experience
I could tell that Rayan and her team really wanted to do whatever they could to help me! They were very diligent and thorough in making sure that I got everything needed to get my loan done. They were so kind and patient with all my questions. I would recommend them to anyone I know that is looking for any loan needs.
kelly smalley
Smooth fast and clear communication
Smooth fast and clear communication. Answered any and all questions and wasted no time to make a quick settment
John Thompson
Awesome experience
Awesome experience & knowledgeable customer service
Debbie Marsh
First time solo buyer
Loan Processors were readily available and made the whole experience easy.
Brittany Morgan
Getting in contact and reaching a "live" agent was fantastic
The response! All the way around!
Gary Warburton
Anthony is the BEST!
Anthony called my wife and I with a detailed plan to help us become debt free. The process was quick and painless with Anthony and Lisa there to guide us and keep us updated every step of the way. All in all it was a great experience and we are extremely happy with the results!
Chorissa
Best Home Loan Officer
If you need a loan officer, Kat Lee is the one you should hope to be given to work with you. She was hands down the best. Very knowledgeable, helped every step of the way and was easy to communicate with throughout the entire process. Even when I was stressing, she was calm and thought everything through. We hope to work with her again in the future.
Miles Small
Professional and efficient
Professional and efficient
Ryan
New American Funding - Exceptional Experience
New American Funding and Christine Stawarz in particular is a stellar team to work with. I've had exceptional experiences that have aided in rigorous and concise mortgage assistance through the often stressful house hunting process. I highly recommend her for any of your future real estate inquires/ventures.
Morgan Rainey
Thankful
Kristi truly is what made this experience the best! Our situation was beyond complicated and she gave great advice and helped us through the whole process. I can't say enough great things about her. Our family has a home and we couldn't be happier!
Curtis W
😅😅😅😅
During this process I felt very comfortable to the loan specialist and when I needed to talk with them they were always available. Very professional with clients and efficient with the process.
cynthia carreon
The company is very efficient and…
The company is very efficient and communicates well with their clients. I was very pleased with their team.
Jeffrey
Smooth process
Smooth process. Easy to communicate with, problems or concerns rectified quickly and to our approval.
Anon
Quick responses but not overwhelming
Quick responses. He also did not overwhelm me by trying to reach out to me too much. I hate when vendors call, email, and text back to back. He provided me time to respond but also got back to me quickly when I needed it.
Denise Bedenfield
The company is helping a lot of people…
The company is helping a lot of people that are having a hard time with their mortgage whether it's refinancing or trying to get yourself out of a mortgage from a different company, they're always open and honest if they can be of assistance to you and your needs.
customer
Christian Soto and Grace Housworth were…
Christian Soto and Grace Housworth were absolutely amazing! They made buying my first house a breeze and explained everything along the way. Christian taught me things to help me understand all steps of the home buying process and Grace really drilled down when I started having issues with my title company. I loved them!! Highly recommend
customer
Communication
There was constant communication from all parties involved and no matter the steps they were able to guide us throughout the process
Julio Echevarria
Outstanding Service with New American Funding!
I recently refinanced my home with New American Funding, and the experience was nothing short of exceptional. From start to finish, their team made the process simple, efficient, and surprisingly pleasant. What stood out most was the personalized attention I received. Every step was handled with professionalism, clear communication, and a focus on my financial goals. They ensured I was informed and confident throughout the process, which truly set them apart. Their streamlined approach, quick turnaround times, and commitment to customer satisfaction make New American Funding a standout choice for anyone considering refinancing or other mortgage services. I couldn’t be happier with the results and highly recommend them to anyone in need of top-notch mortgage solutions.
TOUCHOFARIES
Great Experience
Both Sean and Nikki were wonderful to work with and responded right away.
Chris Johnson
Coddi worked with us from beginning to…
Coddi worked with us from beginning to end everyone was a pleasure to work with
Karmakazie
Mark is ALWAYS willing to help
Mark was ALWAYS willing to help. This was my 2st time getting a mortgage and he made it go smoothly,pressure free, and friendly.
Chris Shahhein
I am happy to have found New American…
I am happy to have found New American Funding. They found a way to say yes when other companies said no. I always enjoy talking to the employee's Jonathan Mascorro was awesome!
Kristina
Amazing experience!
We are so grateful for New American Funding! They did an amazing job helping us get a loan for our new home. Everything went smoothly and was done on time!
Tracy Rose Denham
Outstanding Experience
I have worked with 6 mortgage officers over the past 24 years, to secure first and second mortgages. Before now, only one stood out to me. I am blown away by the service and attention I received at NAF, especially by Nathan. He made sure we did not miss a thing and kept us so informed the entire time. I would highly recommend Nathan Curtis and NAF.
RAYMUNDO
Best experience
Jeremy our loan expert helped us from begining to end to complete our closing successfully.
Jim Fraley
The Best Team for a Mortgage
First and foremost Jeff and the rest of your team are true professionals! They made this process very easy and took alot a lot of my worries and stress away! They communicated every way possible with me and ALWAYS answered the phone when I needed them dor for something. I am beyond happy I chose to work with New American Funding and will NEVER go anywhere else foe my financial needs. Jeff and Alyssa are assets to your company and should be recognized as such!!! Thank you Jeff and Alyssa for making our dreams of owning a home again come true especially before the holidays. I'm forever in your debt. I look forward to working together again in the future. God bless you and your families!!! A very happy James & Gina Fraley
Nancy Hafner
Mike Lesinski and Lori Gordon are true…
Mike Lesinski and Lori Gordon are true professionals and made the process go so smoothly.
Ben
Great Experience!
Bien is an excellent communicator and is very friendly. He always asks about me and is genuinely rooting for our success as a family. This is the second loan we have worked with Bien through, he's a rockstar who will do everything in his power to get it all done. I couldn't be happier with the service. Thanks Bien!
Cyndi
Naomi and New American topped the charts!
Naomi not only had great relatability but also was very knowledgeable about the process. Her communication was great and worked hard to keep the process moving. I shopped around for the best company to help with my mortgage refi and New American came in on top!
Forrest
Carly
Carly, Wendy, and Mr. Painter truly went above and beyond to make this a seamless and positive experience. They answered every question with clarity and professionalism, guiding me through each step of the process with patience and care. Thanks to their efforts, I was able to close my VA Refi almost exactly a year after my mother underwent a 14-hour surgery for terminal metastatic cancer. She sadly did not survive. Her house—the first she’d ever purchased on her own after my father’s sudden passing—was in a reverse mortgage. This home holds immense sentimental value to me, and I cannot thank the team at New American Funding enough for helping me save it. Their work means the world to me.
Tracy Turner
I just want to thank everybody I worked with
I just want to thank everybody that I worked with this process was easy. It was straightforward. I was very distrusting of the whole process based on past experience and everybody was wonderful every step of the way, responsive the whole 9 yards.
Amy Pascua
Working with New American Funding to…
Working with New American Funding to purchase my home was an absolutely fantastic experience! From start to finish, their team was knowledgeable, professional, and genuinely committed to making the process as smooth and stress-free as possible. They took the time to walk me through every step, ensuring I understood all my options and felt confident in my decisions. Their expertise was evident, and they worked tirelessly to secure the best possible terms for my loan. What impressed me most was their responsiveness and efficiency. Anytime I had a question or needed clarification, they were quick to respond and always provided clear, detailed answers. Their dedication and attention to detail truly set them apart. Thanks to New American Funding, I was able to close on my home quickly and with peace of mind. I wholeheartedly recommend them to anyone looking to purchase a home—they turned what can be a complicated process into an incredibly positive experience!
Arlene Burgess
Portia definitely made it great
Portia definitely made it great. She was very helpful and understanding with the Seller and always accessible to me (Realtor) whenever I needed her. I would highly recommend Portia for any of your lending needs!
josh b Josh B
They were very good at keeping process…
They were very good at keeping process moving even scheduled closing on a saturday. Could not be happier thank you all for your help.
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