New American Funding Review
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Reviews 1241 
Clifford Williams
NAF is a good loan company
NAF is a good loan company. They made the purchase of my current property as well as all the others I looked at run smoothly. They also provided me with the assurance that I was getting all the benefits available, and they made sure I was treated fairly.
Fernell D.
Good communication
Good communication, easy process
Lori Meloro
Mallory was great at every step
Mallory was great at every step! She was easily accessible and thorough in explaining our options when deciding on how much we wanted to spend. Once we decided on a property she kept us informed the whole way through the process.
Clifford Williams
Making home buying affordable
Making home buying affordable
Vijaykumar Patel
Excellent Customer Service
Excellent Customer Service. Working efficiently and friendly. Worked relentlessly to close in tight deadline. Amazing. Closed within 7 days of application.
Kbear
Great experience with New American…
Great experience with New American Funding. KC was extremely responsive and gave very personalized service at all hours. We really appreciated his flexibility in helping with our mortgage over very different time zones and while we were traveling. Highly recommend.
Michael
Fantastic Fantastic Fantastic!!!
Working with Andrew and his team made the entire homebuying experience pleasant... which isn't something you usually say about this process! He made it easy to get things done and understand what all the steps were. Very satisfied with our experience with Andrew and NAF!
LITA M.
Eric is a keeper
Eric is a keeper! I was checking with other mortgage providers. They had me going in circling with 4 different contacts that did different things. But with Eric, it was He and the processor. And he's copied in all our communications. So if I had a question I simply made a call and he answered the phone and addressed my questions to my satisfaction. Yes, he's valued by me and I hope you too!
Kyra
I had a fantastic experience working…
I had a fantastic experience working with Dalton for my mortgage loan. From start to finish, he was incredibly responsive and truly cared about helping me through the process. He made everything feel easy and stress-free, patiently answering all of my questions—no matter how small. His professionalism and supportive approach made a big difference, and I always felt like I was in good hands. I would absolutely recommend Dalton to anyone looking for a knowledgeable and trustworthy loan consultant.
Eliot Hewitt
Highly recommended
Christopher made it straight forward and easy to acquire our new home loan. He answered all of our questions quickly too.
M. B.
Awesome
Have great loan officers, who are very knowledgeable and very responsive.
heidi welshans
Robyn Rau and NAF are great to work with
I would highly recommend Robyn Rau and NAF for your financing needs. They exceeded every expectation we may have had and made the process quick and easy.
Maria V
Five stars across the board for Lauren…
Five stars across the board for Lauren Cella! If I could give 10 stars I would. Lauren went above and beyond to get my documents in order, lock in my rate, and ensure closing was done on time. She is friendly, professional, and knowledgeable. She is really good at what she does and she knows her stuff. Top notch service all around. She was communicative and accessible, explaining things throughout the process and on top of it all. Most of the paperwork was digital, making it so easy and seamless. She is a rockstar and I highly recommend her to anyone. I can’t say enough good things about Lauren and her team. In a day and age when no one wants to do their job, these girls went above and beyond! Big thank you to Lauren and her team, Dana and Christi for all their hard work in making my dream come true!
James Hudson
They will stand by you from beginning…
They will stand by you from beginning to end, I couldn’t have asked for a better team to work with. I have been so impressed and secure with Robby from day one!!
Sherry Barto
Very friendly & knowledgeable people!
We were wanting a home improvement loan, we called several lenders & we were turned down because our bankruptcy was done for only 15 months, New American didn’t care, we gave them all the paperwork they requested & we were approved! The process was a little long almost a month but other than that it was all good. Got our loan on May 1, 2012
Marsha Obeldobel
THEY ARE IN CONSTANT CONTACT WITH YOU THROUGHT OUT THE WHOLE TRANSACTION
VERY GOOD COMPANY TO WORK WITH
Wayne Harmon
New American Funding was a life saver…
New American Funding was a life saver and second to none. I would send my own mother to them for help.
Kimberly Hudson
The communication and the guidance
The communication and the guidance
Jayde Smith
Had the best experience purchasing our…
Had the best experience purchasing our first home. Amber was so knowledgable and helpful. She made us feel supported and confident throughout the entire process. Will be planning to refinance with her in the near future. We plan to work with Amber and her team for any future lending needs. Thanks again Amber & team!
Nabid Alam
Smooth and Efficient Mortgage Process
We recently closed a mortgage loan with New American Funding, and the experience was outstanding. The process was fast, competitive, and highly convenient, thanks to their efficient online documentation system. Special thanks to Josh Morrow, our loan processor, whose expertise and professionalism made everything seamless. From start to finish, communication was clear, and every step was handled with precision. The competitive rates and smooth handling of paperwork made this a great mortgage experience.
Tahmina Sultana
Fast, Competitive, Convenient
1) User-friendly and intuitive application form 2) Fast and competitive pre-approval 3) Convenience of using electronic documentation 4) Great guidance about what documents to prepare
Yashika Robinson
Great Experience
Jason was great to work with and ensured the process went as smoothly as possible. He stayed in contact with me and answered any questions that I had. After working with NAF for the second time, I will refer them to others.
Lisa Poole
Excellence and professionalism
Excellence and professionalism
Navid
Great Company
Great Company
Shirley Walton
I highly recommend Daniel
I highly recommend Daniel! My experience with him was outstanding from start to finish, making the loan process smooth and stress-free. From our first meeting, Daniel took the time to understand my financial needs and provided valuable insights. His expertise was evident, and I never felt rushed or pressured. What stood out most was his prompt communication. Whenever I had questions, he responded quickly, showing genuine care for my situation. This level of support instilled confidence in me throughout the process. Daniel was also transparent about all fees and terms, ensuring there were no surprises. Thanks to his guidance, I secured a loan that perfectly fits my needs, and the closing was seamless. My family and I are very grateful for Daniel and the entire team's assistance and will recommend them to friends and family. If you’re looking for a reliable loan officer, Daniel and the team are the best choice!
Pamela Taylor
Equity loan
Ibrahim really made this whole process simple, quick and easy without half doing it!!! He answered any & all of my questions and even helped to lower my interest rate. The process wasn't complicated or stressful. He held my hand through this and I appreciate that!
T J
Positive experience.
Having a knowledgeable loan officer who was always available and kind was foremost to my positive experience. I was grateful for the teams diligence in ensuring all paperwork was accurate and met guidelines for verbiage etc., which secured my confidence in the team. I would apply for a loan again with NAF as well as request Scott Monroe as my loan officer, yet feel I would be matched well if he were not available. The only thing I would change is I think the Freddie Mac course should be set up at the very beginning of the process to provide information and allow more time to get the most out of it as it is beneficial.
Eddie Anaya
Great experience
Answered all my questions and was competitive with other lenders - beat all of them
Zo
Satisfied
NAF showed follow through, initiative and were honest.
Erin Fults
New American Funding
New American Funding’s, Justin Lusk and his talented team, made my refinance an absolute breeze. Excellent communication of what was needed to close the loan and at record speed. Thank you, NAF
quails,investments quails
My experience with New American Funding…
My experience with New American Funding exceeded all expectations. Working with my loan processor, Nick Fendig, was truly outstanding. Nick was consistently available, patient, and thorough in answering all of my questions—no matter how many times I called. Everyone I interacted with at New American Funding was professional, helpful, and kind. I was particularly impressed by how smoothly the process went; I closed in just 20 days, which is almost unheard of in home buying. I’ve already referred a friend who is preparing to purchase a home, and I will continue to recommend them to anyone in the market. This is not a paid endorsement—just honest feedback from someone who recently completed the process. If you're looking for a reliable, responsive lender, I highly recommend New American Funding. You won’t regret it.
Tia Sparks
Easiest lender to work with
The knowledge and professionalism from Nick and Crystal made the process smooth and easy! We were able to close 20 days from signing the contract. They both answered every question we had and never got frustrated or aggravated if we didn't understand something. They both helped us make our home ownership dreams cone true!
Allan Evangelista Foot and Ank
Joe Mangione - New American Funding: The Best
Joseph Mangione and his team at New American Funding made it happen for me to purchase my new home in less than 2 weeks. Thank you.
Heli Banuelos
Edar is a great loan officer
Edar was very thorough explaining the process, he told us from the beginning what to expect, timing and possible outcomes. He gave us advice when needed. His team was prompt to guide us with what was needed. I would definitely recommend. We are happy new homeowners .
Dustin Leach
Great individuals as a team communication could be improved
Clear and concise communication throughout with individuals.. just too much communication confusion for me to give a five star at the end of the day. To be clear the individuals I worked when I spoke to them were knowledgeable and very diligent in answering my questions throughout the process. Since most of the companies are owners and/or heavy investors in others I expected more benefit from that with some associated risk(which at this time I believe both Amir and Dexter were very honest with me). We had a little bit of hiccup with the final numbers for my cashier's check and me kind of getting pushed into an appraisal by a seller we didn't close on. I can't really say who's to blame for either but with this many people involved communication between teams/pieces need to be more clear especially around closing details.
Gary Jo
Fast and accurate
Thank you for doing your best until the end.
Doreen Shiers
Great customer service that is hard to…
Great customer service that is hard to find these days. At the start of the loan process the representative helped me sort through some questions and things that I had to do to qualify for the loan. His help was critical and helped the process go smoothly.
Terry Johnson
Our loan officer Neal Brown made the…
Our loan officer Neal Brown made the process seem easy and smooth to go through. He was easy to contact, helpful and answered our questions. Everyone we came in contact with at New American Funding were friendly and helpful.
Rosanna Dioneda
Outstanding service and performance
Our sincerest gratitude to Bobby Yu and his team for his outstanding help, performance and support to achieve on getting our dream house a reality. Being a first time buyer is not easy, but having Bobby Yu ‘s excellent ways of providing answers to all our questions made complex process easier. We are truly grateful.
Jason B
Positive Review
Was simple and pain free process
Rachel Reyes
Great Team!
Great Team!
Peter Gibbon
Matt is all over our loan and and saved…
Matt is all over our loan and and saved us unnecessary fees. He went the extra mile I could not ask gormore
Rosalina Fuentes
Nate explained all of our options…
Nate explained all of our options clearly and walked us through the pros and cons of each one. Thanks to the thorough information he provided, making a decision was easy. Working with Kim was also a pleasure—she ensured we understood every detail of our loan paperwork and was always available to answer any questions we had.
James Snyder
Carlos was patient and professional.
Carlos was always available even if it was just to let me alleviate stressing concerns. Carlos came through with everything he promised, and more
John R Vickers
Refi cash out
Our experience was great with the overall process. We are grateful we had a loan officer that worked to find a way for us to receive the loan.
Theresa Terry
The processing was easy
The processing was easy. The website was easy to understand and navigate. Communicating and the turn around was fast. Everyone worked together to get the close done on schedule.
Linda Daniel
I had a great experience working with Tim kaminski
I had a great experience working with Tim and Susan. Their communication was exceptional - they responded promptly to my questions and concerns. Tim was particularly helpful, providing clear and concise answers that alleviated any confusion. Throughout the process, Tim's and Susan friendly and professional demeanor made everything seamless. I appreciated their proactive approach and ability to address my needs efficiently. Overall, I was thoroughly impressed with their service and would highly recommend them
Blop
Very smooth easy process
Very smooth easy process, made home buying easy and exciting without stress
Wayne
The best and a painless process!
This company and its representatives are the real deal. If you are worried about the less than ethical which abound these days go with Bailey and his team (New American Funding.) Do your research and you will see a lot of very happy customers.
Tyler Dudoit
Smooth Sailing: Exceptional Loan Officer Service
I recently had the pleasure of working with Cynthia, and I can’t say enough good things about the experience. From our very first conversation, she was incredibly attentive always keeping me informed at every step and making sure I understood my options. Her clear, consistent communication meant I never had to wonder what was happening or second guess any part of the process. What really stood out was how genuinely invested she was in finding the best solution for me. She took the time to learn my goals, answered every question (no matter how small), and went out of her way to make me feel like a priority. Thanks to her professionalism and warmth, what can often be a stressful process was truly pleasant. I felt confident, supported, and, most importantly, valued throughout. If you’re looking for a loan officer who combines expertise with heartfelt customer care, look no further Cynthia is the best!
Rita Drew
Giving us hope every step of the way
Our loan processor Jolie T, was the thread that held us together, when we had doubts, she was able to reassure us that everything would go through and helped us with a few hurdles along the way. And in the end, we were able to accomplish the goal in getting our loan. Kudos to Jolie and her team !!
molly niland
Working with John was an absolute dream…
Working with John was an absolute dream from the very first inquiry to the day we closed. I truly cannot say enough good things about him. His customer service was exceptional. He is responsive, reassuring, and genuinely kind throughout the entire process. As with any home purchase, there were a few bumps along the way, but John was a steady and unwavering support the entire time. He answered every question (big or small), advocated for us when needed, and always made us feel like we were in capable hands. Buying a home can be stressful, but having someone like John in our corner made all the difference. We're so grateful for everything he did to help get us across the finish line. Highly, highly recommend!
Michael Leon
Great people
Rob and his team are great people they help us out all the way through the process. I will recommend Rob and New American Founding to family and friends
Gabriel Diaz
Valerie was amazing
Valerie was amazing ! Made everything easy for me and she got me a great deal ! Now I’m a homeowner thanks to Valerie !
Tyeesha Pruitt
Explaining concerns and questions made…
Michael Klein was very helpful with the process and he was able to answer questions or find some who could; thank you for your guidance.
Christina Knauss
Outstanding professionals!
Everyone at New American Funding made me feel valued and appreciated from the very beginning and the entire process was seamless. Excellent communication from beginning to end. I appreciated that Erik and Paul took time to listen to me and understand my situation and were able to help me make this happen in such a stress-free and timely manner.
Alex Bello
Megan LiuFlores - The Best Loan Officer!
From start to finish, Megan was there every step of the way—always patient, always responsive, and always making sure we felt informed and supported. Her dedication to her work and the genuine care she show for her clients is honestly the best we’ve ever seen. It made what could have been a stressful experience feel smooth and even enjoyable. It’s rare to come across someone as committed and thoughtful as Megan, and we’re so grateful we had Megan in our corner. We’ll absolutely be using their services again for anything we need in the future—and we’ll be recommending Megan to everyone we know.
Amber ornelas
Mallory was exceptional
NAF Mallory and prak were all very informative and helpful.
Miriam
Carlos was extremely knowledgeable and…
Carlos was extremely knowledgeable and patient!
MtbMerc LaRochelle
Making the mortgage service simple.
Making the mortgage service simple.
Kelley Baglivo
Great communication
Great communication! Thank you!
Cy Deitelhoff
They kept us updated during the process…
They kept us updated during the process and it went smoothly.
Garrett and Angela Craig
They are knowledgeable
They are knowledgeable, kind and get the job done!
Tim Smith
Conventional Loan
Jullian was really great to work with! He always responded to questions quickly and did really well with explaining the loan process and what options I had. Highly recommend!
Jisselle Moreland
Wonderful customer service
Had a wonderful experience working with my loan officer, Lewis Young. Look forward to our next encounter.
Mozammil Awan
Standout Mortgage Finance Company
This company is highly solutions oriented and adaptable to unique needs of individuals in need of several types of mortgage financing. From among a lot of similar such companies out there, this is one company very likely to provide an efficient and effective experience in closing loans with least amounts of unnecessary and lengthy processes and enquires.
Benjamin Dao
We had the most amazing experience with…
We had the most amazing experience with Lauren, Jordin and the entire team. They kept us informed throughout the entire process and we couldn’t believe we had such a quick and smooth closing. This is our 4th time purchasing a home and we must say we couldn’t have asked for a better team. Communication is very important to for us, especially when making a such huge purchase and this team was responsive every step of the way.
Lori Randolph
Quick closing made everything possible
Quick closing made everything possible, even with our credit scores very helpful.
pranav patel
Professional, Efficient, and Supportive
The loan process was seamless and stress-free, with clear communication every step of the way. The team was incredibly knowledgeable, guiding me through all the details with patience and expertise. I felt confident and supported, knowing that they had my best interests in mind. Overall, it was a fantastic experience that made securing a loan simple and hassle-free!
John duval
Great from start to finish excellent…
Great from start to finish excellent communication
Krystle A
Coming back to NAF every time
This is our second or third time buying with NAF. Their staff and process is unbeatable and always made the process so quick and easy. They always made it possible to close in 21 days, customer service is top notch.
Paul Zoecklein
Michael and Melissa's knowledge and…
Michael and Melissa's knowledge and professionalism made the loan process very pleasant and efficient. We will be recommending New American Funding to everyone we know that needs a home loan because of Michael and Melissa.
Diane Seffens-lopes
Great Communication and Stress Free
NAF made the process so stress free. They communicated everything clearly and replied timely to every question I had. I cannot thank Drew and Joy enough.
Julie
Great communication and worked with me…
Great communication and worked with me to get a solution that fit my needs and helped me accomplish my goal.
Mike P.
Great people to help with refi
The process was explained well and NAF answered all of questions and concerns before we proceeded with our home refinancing.
KHW Durham
Seamless Process
New American Funding staff were very clear about my options and followed through on each step on time, giving me an opportunity to improve my finances and refinance my mortgage. Highly recommend them.
Angelo Vecchio
Great Co to get your mortgage with
Great Co to get your mortgage with. All their loan agents i worked with were on the ball. All problems & questions handled extremely fast. Most on the same day or even after business hours. Angelo Vecchio Client
Alex Paskoff
Great team
Great team, wonderful service and responsiveness.
Steven Stoops
Efficient and Helpful Team
The team made the process as smooth and efficient as possible. There are a large number of documents and forms to fill out and they kept everything organized and communication about any misses were prompt and polite.
Morena Gomes
Rockstar Mortgage Officer
Kyle Travers at New American Funding is an absolute rockstar! Don't give it a second thought, this is THE place and THE mortgage officer you want and need!
Rene Paiz
NAF needs to be your #1 choice!
NAF is an awesome choice for anyone going through this process. As a first time home buyer, Dylan and NAF made sure I was informed and supported through the process. Dylan went above and beyond what was expected to make sure I understood each step of the process and stepped in when anything was not 100% as he explained. I'm truly grateful to him and the team for all of thier support and will recommend NAF 100%!
LUC DORCEUS
He is awesome very helpful and he gets…
He is awesome very helpful and he gets the job done I appreciate him more than he will ever know … My first Home Piquita Gosier is my name
Randi McCain
Corey and Grace
Corey and Grace made the home buying process amazing and easy! I can't think of anything they could do differently!
Andrew Montgomery
Would do business again with Robin
We had a great and smooth experience with Robin Harris in buying our new home. She very professional, down to earth and knew how to make the loan work for us, which shows her expertise. I would highly recommend to anyone out there.
Justin Welch
The step by step
Made it a low stress process
Barbara Kateusz
Competence with a Friendly Touch
It's just a pleasure working with someone who is super friendly, yet professional in their dealings with you. They just get the job done. Very pleased with their service.
John Holland
It's like borrowing money from a friend
The overall process was so easy so seamless so smooth everything is done pretty much online so that makes it a lot easier than having to mail documents making repeated trips to an office. I'm so glad that I clicked on the advertisement when I saw it.
Kim Golden
Great customer service
The pleasant personality and we didn’t feel like we were being pushed into the loan. We were made aware of things we had to take care of prior and why.
Adma Teixeira
Extremely pleased
Scott Tillman and Brian La Casa made things super simple and quick. I only had two weeks to get approved and close and they made it, I am very pleased with their professionalism and efforts to make it happen . I highly recommend Scott Tillman and Brian La Casa
Tete Thompson
Easily communication
Easily communication
Ricardo Cossio
Best option
Great option, fast, closing was a breeze with everything being digital now, Nadyne was Awesome all time, great experience.
Clarice Smoothskate
Life changing move for the better.…
It was a very easy process and hassle free. No gimmicks or anything. Jason was very personable and reassuring.
Susi Edgington
From the 1st contact through the whole…
From the 1st contact through the whole process Aiken and Nina where very helpful and returned calls quickly when we had questions. We closed quickly and have started our remodel of a few rooms in our house.
Diane Marti
Excellent Service and Support!
All areas of support with New American Funding were excellent. Most notably was Ken's assistance from the beginning and support through the entire process. All underwriters we had contact with also were very clear with their commication and guided us through the documents. The entire process as easy, facilitated by a website for uploading documents through the final closing that occur while traveling. A definite 5-star rating!
warren Curling
very nice
they worked hard to get all the information needed for my loan
LUC DORCEUS
But God🙌🏿 Lord I thank you for my team
But God🙌🏿 Lord I thank you for my team
Jacky Cabieses
Great staff!
Great staff, they had open availability and good communication. Explained the process fully and answered all our questions. Very good experience. I believe we got the best deal possible. Would definitely recommend.
Marissa Kratz
Aaron suiter
So happy I worked with new American funding for my home process! They were great and speedy every step of the way!
Marwin Burgos
NAF is a great company to work with!
NAF is a great company to work with!
Melinda Cooke
By far the best company & employees to work with!
This company and the employees are truly amazing! They make sure to make you a priority from start to finish. Every process, every detail….i never had to ask much because they kept me informed. I can’t say enough about how great they are and the exceptional customer service they give!
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