New American Funding Review
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Reviews 1761 
Uyioghosa
our loan officer Mr Ayo was extremely…
our loan officer Mr Ayo was extremely helpful in helping us buy our dream home within a short period of time.
Maria
Edwin was great
Edwin was very flexible, accessible, and informative. He did not talk down to me at any point and was patient when things were difficult for me to understand. He made all the difference in how this whole process went for me.
Rebecca Fakhori
Refinancing Experience with New American Funding
Both Eric and Rachel answered any question I had in a timely manner. They were able to give me the assistance I needed through the stressful process of Refinancing a loan. I appreciate all of the service and care I received from them. Thank you!
Elizabeth
Positive Experience
Our loan officer was very attentive, the e-signing was convenient, and the loan application/approval process was very straightforward.
Biyonica
I had such a great experience
I had such a great experience! From start to finish, everything was smooth, professional, and welcoming. The staff went above and beyond to make sure I felt taken care of, and every detail showed how much they value their customers. It wasn’t just good service, it was genuinely outstanding. I would definitely recommend them to anyone looking for a place that truly cares about their clients!
Sugar
Smooth, Stress-Free, and Professional Homebuying Experience
My experience was great because the entire process was smooth and stress-free. The team was always quick to answer questions, kept me informed every step of the way, and provided clear communication that made me feel confident in my decisions. James Moran was the best. Communication was on point. The professionalism, patience, and attention to detail made buying my home a wonderful experience.
Salten Bank
New American Funding made my homebuying…
New American Funding made my homebuying process smooth and stress-free. The team was professional, responsive, and clear in their communication. Every step was explained thoroughly, and they worked hard to ensure everything stayed on track. I truly appreciate their dedication and customer care. Highly recommend for anyone seeking a reliable lender.
Susell Gonzalez
Amazing team
Julia and her team did an amazing job. Great communication, extensive knowledge, and they work fast. 100% recommended.
Jefferson Vang
Do not be afraid to ask questions. Huong and Elisa were very helpful whenever I was having doubts
I had trouble with finding a house in the first pre-approved loan and Huong helped me get a new pre-approved loan really fast. Do not be afraid to ask to change the limit when you feel you need to go higher like I did.
Shwana Hart
The easiest mortgage company to work with
Andrew made the process very easy and understandable! We were working with a different lender. Who we could not understand. I would 110 give Andrews name to everyone who is looking to purchase a home
Brandon Taylor
Jeff and Claudia both took the time to…
Jeff and Claudia both took the time to help me understand the whole process. They were quick to answer any questions I had. They were easy to talk to and made the process easy!!
Jeremy Campbell
Home
Continuous support
Jeronimo Guzman
Rachel Harzewski is above your average Senior Loan Office
The software as an applicant profile was easy to follow and upload documents. Rachel my loan officer was able to show the quality and high standards of service that a company like NAF should adhere to. Her history of leadership and efficiency should be looked at because she brings a lot to NAF.
Cheryl Rideout
The two ladies!
The two ladies!
Leslie Richardson
Many thanks
Alex was patient through the process, always available for questions, and a great cheerleader to get me through the process. The Loan Processor always seemed to have more questions, it took a lot to get through that process, and seemed unnecessary.
Alicia Curtin
Ryan was terrific
Ryan was fast, informative and professional. He was able to close our mortgage in 2 weeks
Alicia Bush
NAF for the Win
NAF made the process very easy, and my loan advisor helped me along the way very patiently. I was not an easy customer, but you wouldn't know it from how wonderful my team was.
Shelly
Very honest
Very honest, quick, responsive. Loved working with New American Funding. It was very seamless and they followed through on everything. Will be using them to re-fi in the future!!
christina saverimuttu
Cristian made it all work out
Cristian made it all work out. He is a naturally friendly and sincere person.
Kesha Jones
Professional, Courteous, RESPONSIVE!!
Blake and Mary were the best. They were professional, resourceful and responsive at all times. They held our hand and answered our questions. This is our 3rd house and we will never deal with anyone else, best home buying experience ever and we had challenges.
Jessica
Need a loan officer?
Andrew Tuckey will go above and beyond for you and your loan. I appreciate him!
Alec Dimmig
Very happy with my experience
Very happy with my experience! Gretchen was great to work from start to finish. We had no bumps in the road and arrived at closing smooth sailing thanks to her help. Her response time was amazing and always took time to answer our questions. Would highly recommend her!
Rickie Stevens
Great customer service from start to…
Great customer service from start to finish. Thanks NAF Team
Rea Misa
Kim was incredible to work with
Kim was incredible to work with! She guided us through the loan process with clarity, helped us lock in a great rate, and stayed responsive every step of the way. She made everything feel smooth and stress-free. Highly recommend!
Shelley Johnson
100% Satisfied
Craig Benson and the NAF made our first time buying experience seem effortless! They worked diligently to get us closed on time and were very attentive to our questions no matter the time or level of question!
Jun Leilua
Patience is key and trust the process.
Any time during our VA refi Wayne was there to answer questions and help get us through to the end. We are very lucky to have called and talked to Wayne and guide us through our options.
Jay Pea
Dave Hohe
Dave Hohe and his team are pleasant and caring people who answer all your questions promptly and they are there for you. They are hands down the best experience I've ever had with a money lender/bank. They got me in the home i wanted and set it up to where I was able to rehab the place too. 10 out of 10 rating...5 stars just doesn't do Dave justice.
Tony Yuen
Excellent work
Excellent work, truly professional
Dan
New American Funding Excellent Service...Again
New American Funding provided superior service in securing our new residence in the Eugene, Oregon area. Laurie Cahill was our loan officer - she clearly has vast experience and provided a variety of loan options, suggestions for near-term vs long-term cost savings and ideas to simplify management of monthly mortgage, taxes, and insurance payments. She was patient and provided welcome explanations of options and processing steps so that we could make informed decisions. Furthermore, she clearly works hard to make outcomes successfully as was demonstrated by her responsiveness to after-hours questions we submitted. Claudia van Herwaarden was our loan processor and she also provided exemplary service and insight along the way. Her communications were consistently clear and timely and were beneficial to help us plan our moves leading up to the escrow close. The overall process was flawless from our perspective, and everything worked out as originally estimated. This is our third mortgage with New American and we are again impressed by the exceptional service we received from this amazing team.
Katrina Gates Katrina
First time buyer
What made my experience great is the level of experience & knowledge with everyone on the team. The patience & caring they provided me as a first time buyer. Just a great overall experience.
Sheila S.
Smooth process
Teresa was very knowledgeable and helped us through the entire process start to finish. She went the extra mile to make sure we were taken care of and all our questions were answered.
Carole Ken Meeker
When our existing mortgage company…
When our existing mortgage company could not solve the issue with our second mortgage after we had a bankruptcy, but the 2nd mortgage was not included, and we continued to pay on but they would not refinance our mortgage - New American Funding was able to solve this issue and refinance our mortgage so we could pay off this pesky second mortgage.
Shelly Matt
Positive outcome with professional experience
Ally, was awesome in explaining every step, she was on top of everything and always available for my questions.
Heather Hall
Above and beyond
Open communication, transparency. Making sure all that could be done was done. Very friendly.
ARLISA VANOVER
Highly recommend
American Funding was very reasonable and accommodating. Bob is the absolute best! I am very pleased and impressed with this company and highly recommend them.
RICARDO
The whole team work as a poem
The whole team work as a poem, they all complement each other to get a successful result, all very professionals.
Andrew Robinson
Stress-free process
Matt and Leanne made the whole process as stress-free as possible.
Lorraine Hayes
Loan officer was very polite and…
Loan officer was very polite and courteous. She was very informative and stay in contact throughout the process till the end.
customer
Very personable
Very personable, excellent service, and an obvious desire to meet the customer's needs.
Mercedes M
Steven was absolutely amazing
Steven was absolutely amazing! From start to finish, he went above and beyond to make sure we were taken care of. He was incredibly helpful, knowledgeable, and patient throughout the entire process. No question was too small, and he always made sure we felt confident and informed every step of the way. It’s rare to come across someone who genuinely cares and puts in the extra effort but Leander did just that and more. We are so grateful for all his help and couldn’t recommend him more highly!
William Braganza
Fast and efficient guided me through…
Fast and efficient guided me through every step of the way and kept in touch of the progress as it went along
michelle balobeck
There were severe obstacles we had to…
There were severe obstacles we had to overcome and Kristina made it very easy
Bonnie Michaud
Professional
Professional, process easy, and made a stressful time more comfortable
Salten Bank
I had a great experience with New…
I had a great experience with New American Funding, especially thanks to Dexter and Kaleb. They were both incredibly responsive, patient, and knowledgeable throughout the process. Dexter made sure all my questions were answered, even during the most stressful parts of closing. Kaleb was supportive from start to finish and always made me feel like I was in good hands. I appreciate their professionalism and dedication in helping me secure my new home. Highly recommend this team!
Talina Hansen
Thank you for quick service
Thank you for quick service, it helped our family.
Ricky Ward
Excellent group of professionals…
Excellent group of professionals working together as a team toward a common goal of customer satisfaction.
michelle dion
Excellent communication through the…
Excellent communication through the whole loan process.
Angelita Hampton
My mortgage lender agent
My mortgage lender agent, Drew DiMassa was amazing! They were helpful, positive, and very knowledgeable. They guided me through every step, answered all my questions, and made the process smooth and stress-free. I highly recommend them!
paddlefishlover
Naomi is the best!
Naomi was kind, efficient, and patient with all the questions I had during our loan refinance process. I highly recommend her! It is evident that she takes pride in her job and customer service is top notch!
Samantha Warren
Amber and her team at New American…
Amber and her team at New American Funding made the process of buying a house completely seamless! They are quick to respond and will answer any questions that you have! Buying a house can be absolutely scary, and they made the process less terrifying. Hundred percent recommend!
Tracey Jackson
Felt like Family
The fact that they made me feel like family and was very patient as it related to walking me through this process.
W. Clay Woodard
Jacob was very responsive to all of our…
Jacob was very responsive to all of our questions. We used New American Funding on our previous purchase and chose to stay with them on this purchase. New American Funding made our second purchase as smooth as the first.!
Adam
Made first time home buying easy
Ron was always in close contact and keeping me updated on every step of the process and made it easy
JustAnswer Customer
There were some set backs getting some…
There were some set backs getting some of the information we needed to complete the loan process. Everyone I dealt with was as helpful as they could be and the end DeAndre managed to get things moving and get the loan finished.
Jon Kirtman
Easy fast processing times and…
Easy fast processing times and transparent
MajPixelT
Nick Fendig
Nick Fendig, was very accessible, personable and informative through the whole process. Thanks! -Brittonni
Jill Gibson-Sinclair
Positive experience with New American Funding and Reid Sinclair!
I had an excellent experience throughout my loan process. Reid Sinclair was always available to answer my questions. The process was quick and pleasant. I would highly recommend New American Funding and Reid Sinclair.
Clint A
Alan and Heidi
Alan, Heidi and the team provided fantastic customer service and support. They were always available to render answers when I had questions. Great team! They have garnered my recommendation to others who are interested in purchasing a home.
Sebastian Gill
All the loan process was easy and…
All the loan process was easy and simple. Michael Trizza and Ray Heather were very helpful. I would highly recommend New American Funding to anyone looking for a loan or want to refinance.
Ricky Ward
No surprises!
Everything I was told in the beginning was true and no surprises.
Greg Stratton
Would Definitely Recommend
Very easy to follow the steps, great to work with, process is easy and employees are amazing.
Jennifer Ansbach
Great communication and people
I worked with Kyle at NAF and he was so knowledgeable and helpful in making my first home purchase as pain free as possible. I never felt like communication was left unanswered and the team at NAF was very good at communicating with me through the whole process. I cannot recommend Kyle at NAF enough!
Christy Himes
I had a fantastic experience!
Loan closed 7/25/25 I had a fantastic experience working with Fred, and then Paul. From start to finish, the process was smooth, transparent, and as stress-free as a refinance can be. They were incredibly responsive, knowledgeable, and always took the time to explain each step, making sure I felt comfortable and informed throughout. Whether it was answering my questions, offering personalized options, or ensuring a timely closing, Fred and Paul went above and beyond. I highly recommend them to anyone looking for a trustworthy, efficient, and supportive lending experience. Thank you again for all your help!
Tara
Went above and beyond for us I…
Edwin & Grace both went above and beyond for us I have anxiety, which means a lot because I overthink and panic . They took extra time to calm me down, assured me things were okay, explained things and made sure I knew what step was next. Afterwords they even followed up to laugh with us!
customer
Very helpful throughout the entire…
Very helpful throughout the entire process even when obstacles occurred.
Devin Covington
Jason is forever my guy for loans at NAF. I won’t deal with anyone else. Jason if you ever quit, you better call me! I’ll keep you with me.
Jason’s subject expertise is what made it special.
Liz Nader
Simply the best
Robyn was always avaliable to answer any question or help with anything I needed throughout the process. She took the time to answer my questions thoroughly and worked with a team that I fully trusted. A heartfelt thank you for being part of helping me buy my dream home.
Michelle R.
Michelle R
Michelle R. I worked with Cody McIntosh and Cindi Lam and they completed my refi in 3 weeks with so much ease. It was fast easy and totally a cake walk - total professionals ! Would refer them to anyone looking for a refi !
Kelly Austin
Robert was amazing to work with!
If I had any questions through my entire home buying process, I could literally send a text to Robert to help me! This was my first home buying experience and I had no idea what I was doing. Robert made this experience very easy for me and answered any and all questions I had! I will be working with him again and recommending him to anyone looking into buying a home!
Matthew Hamby
Closed my loan faster than I close tabs at 2AM
Working with Shane Prince and the New American Funding team was like riding a mortgage rocket powered by espresso and good vibes. Every form I signed felt like leveling up in a finance RPG. I swear Shane has a mortgage sixth sense—every question I had, he’d already answered before I hit send. The whole process was smoother than a buttered otter on a slip-n-slide. Highly recommend if you enjoy efficiency, clarity, and not screaming into a pillow over interest rates.
Cody Lynch
Bryan Hull and team has made this…
Bryan Hull and team has made this experience quite effortless. Top notch professionals with speedy customer service. Hard to beat!
Sc
Great honest service
Good communication from Ally.
Betty Hall
About Nick from Betty Hall
Nick was very pleasant, patient and understanding.
Jacqueline Hopkins
Outstanding Service and Support from Start to Finish
I had a fantastic experience with NAF. The application process was smooth and straightforward, which made the entire experience much less stressful than I anticipated. My loan processing team, especially Naydine Pennington, was exceptional. Naydine kept us well-informed every step of the way and was always available to answer our questions or provide guidance whenever we needed it. Her responsiveness and professionalism made a big difference, and I truly felt supported throughout the entire process. I’m very happy with the service we received and would highly recommend them to anyone looking for a reliable and knowledgeable mortgage team.
Peter Cos
Keith Glenn made EVRRYTHING much easier…
Keith Glenn made EVERYTHING much easier and amongst the chaos and uncertainty, he was a calm and guiding source with amazing communication!
Krist
NAF was very professional
NAF was very professional, open communication all throughout the process.
N M
Mike & Stephanie have to be the best in the industry.
What a dream team you guys have over there. None of this felt possible from the start, and Mike continued to get it done and keep our heads up. Feel like we gained a friend from this whole thing, didn't feel business like at all and I couldn't be more thankful for that. One of the most stressful process of my life, and Mike made it the least stressful. A million times over, thank you guys for all the hard work and endless calls answered at all times of the day. 100/10 rating
preston.barrett
Overall the process was expeditiously…
Overall the process was expeditiously done. I had a great experience.
Ralph Watkins
The team that goes above and beyond
I had a great team.
Joseph Mazzagatti
my only complaint is with the…
my only complaint is with the underwriting process. I do not see how all the documents i had to provide had anything relation to my ability to pay my bills.
Nick Boschert
From the start
From the start, Zach was incredibly helpful. He took the time to list and explain the many different products that New American Funding offers and helped us choose the one that best fit our situation. Once we made our decision, it was full steam ahead. Not once were we waiting on Zach or his team—they were always quick to respond to any questions we had and kept the process moving as efficiently as possible. This was also a “For Sale by Owner” transaction, so all of our questions were directed to Zach, and he handled every one of them within minutes. I can’t express how pleased I was with the entire experience—from the very first phone call to the fast and smooth closing.
Fuqiang Huang
Outstanding Mortgage Experience with Monique
We had an outstanding experience working with Monique as our loan agent. She was the first agent who could clearly estimate our buying power over a phone call—something other agents insisted could only be done after a full loan application. This proactive approach gave us the confidence to tour open houses and make informed decisions while still completing our application. What truly impressed us was Monique’s efficiency. We received our fully underwritten pre-approval letter within just two days, which enabled us to make a timely and successful offer. When it came time to close, Monique proved to be both powerful and highly effective—she kept the loan process smooth and on track, helping us close the home before the deadline with no stress. Her deep knowledge of the mortgage process, combined with her professionalism and speed, made our home-buying journey incredibly smooth. We will absolutely work with her again for any future refinancing needs and wholeheartedly recommend her to our friends and family.
Nora Culley
Excellent Team to work with!
Clear communication, availability to help, going the extra mile to help us! The team was wonderful to work with!
Justine Jordan
Highly recommend
Suzanne and her team made the process very simple and streamlined. They were always available to answer any questions or concerns. We would highly recommend!
Cyndi Kelly
Working with Rayan was like working… with my best friend.
Working with Rayan was like working with my best friend. She was so easy to talk to and not afraid to share stories which made feel more comfortable. Very business like yet had a side of fun and whimsy in her.
Jo Bulat
Thank you, Brian Augustine!!
Many thanks to Brian Augustine and his team for their guidance and support throughout the lending process. I couldn’t imagine working with anyone else. Brian is the best of the best in his industry, he went above and beyond to make sure that I was informed about the process, he provided options and knowledgeable guidance. This was my second time working with Brian and I will definitely recommend him and his team to anyone who is looking for mortgage assistance and lending advice. Thank you again Brian!!!!
Alice
Prepare Yourself to Purchase a Home
I suggest everyone research the home buying process to know what is required before purchasing a home. Overall Ms. Ashley Kasperski was outstanding with her knowledge of the home buying process and the programs that are available to assist the buyer.
Leroy Heath
It was the team of people and…
It was the team of people and especially Ally Marendino, was really great with explaining how the loan works and the time fram. she responded with emails and call backs very quickly and with all the answer. she kept all my worries to a minimu. "thank you" Ally Marendino ;)
Kayla T
Exceptional!
The company as a whole was great to work with - professional, efficient, and supportive throughout the whole process.
Michelle Mendoza
New American Funding-David Hans
David Hans at New American Funding made the home buying process a smooth process. He was always super helpful and willing to answer all of my questions when it was convenient for me. I was a first time home buyer, he ensured I was informed each step of the way. I highly recommend New American Funding because of David Hans and his excellent customer service!
Berto Barajas
Above and Beyond
Working with Gino Olivo and Rachel Zavala was amazing, they went above and beyond to make my difficult situation and turned it into reality for me. They always stayed positive and worked different angles till they found the best one for my situation. I will always be grateful for Gino and Rachel at New American Funding.
Donna
Coventional Mortgage Experience
It was great ecperience from the application process to the closing, and everything in between. The staff is very knowledgeable and communication was great. Thank you.
Ernest David
The company was a number one
The company was a number one. Jennifer was very friendly and professional at the same time. It is very difficult for some people to go thru purchasing a home. She answered every question no matter when we called her and always made us fell at ease. Very, very knowledgeable in financing a home. The best.
Fataki Frank
The People and help we got.
The People and help we got.
Rebeca Amador
Imelda's kindness
Imelda's kindness, availability and kindness is the best!!
Duane Huff
Great customer centricity!
Great customer centricity!
Jorge Pavon
Jeff was awesome from start to…
Jeff was awesome from start to finish. he is very knowledgeable and I'm glad he was able to make me and my families dream come true. Everything was smooth and things were made simple for me. I had a great experience, thank you.
Jose Perez
That they are going to help you a lot
The experiencia we had With luz aguirre Was very Good luz is very professional in her work and helped us With everyting we needed I am very grateful for the services she provided us thank you very much luz
Rebecca Van Hout
New American Funding makes it easy
New American Funding makes the process easy. My experience with them has been so good this is my 3rd time using them to secure a mortgage. Gene and Lauren answered all my questions quickly and got my loan closed in 3 weeks!
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