New American Funding Review
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My loan officer Nina and underwriter Grace were amazing! Super helpful, professional yet treated me like a close friend, I recommend NAF 100%!!
Even through a few hiccups in the process, both finance officers kept the communication going and did everything possible to keep the closing date where it should be.
Easily accessible people for communication. Very knowledgeable about everything, and closing confidence is very high
Paul made our home buying simple, and fast! I am grateful that I had Paul to guide me through a sea of paperwork. Quick and simple just the way it should be.
Née American Funding was quick and Lane my loan officer was AWESOME. Would HIGHLY recommend this company!
Our experience with New American Funding was 5 stars. They worked to get us better rates and clear information. Working with Dakota was amazing. She made sure we had all the information we needed to make informed decisions, making the process clear and accessible.
All those involved were able to assure me that they would indeed make me feel comfortable and at ease. They guided me through the process step by step. I never felt rushed. All were pleasant and open to any questions I might present to them. The training they received surely provided the needed and required to become professional, very competent and likeable.
I liked the opportunity for a lender paid by down. I also like the opportunity for free refinance within five years.
Linda was awesome to work with. Helped me with all my questions, provided options and was always available every step of the way. Thank you Linda for the great experience!
Very Smooth, excellent communication, kind and patient guidance through the entire process. Thank you!
Very helpful and is thorough with explanations throughout the entire process.
Promptness, expertise and follow ups
The individuals
I was treated like a human not a number I was made to feel like we were family or best of friends someone that cared and not just wanted to make a cell. I would recommend new American funding Carl Vazquez to anyone that was looking to do anything with their home.
Our NAF team members were amazing to work with as first-time buyers; they happily and quickly answered any questions we had and explained terms and phrases we were unfamiliar with.
They are really nice and has been very helpful and supportive
Jennifer is the very best loan officer I ever meet, great person and super honest, I’m very happy with my experience.
Fast, efficient, easy, very helpful and kind people.
What made the experience great was how knowledgeable, responsive, and patient Gary Komar was throughout the entire process. He took the time to explain everything clearly, answered all my questions, and made what could have been a stressful experience feel smooth and manageable. I felt confident every step of the way and truly appreciated the personal attention and support. Highly recommend!
Mosi and her team were incredible to work with. As first time homebuyers she explained everything to us. Made us feel comfortable with the process and her team was always available to answer any questions we had.
This is the second property I have purchased with Courtney, and he is also now worki g up a property for my nephew. I have purchased 11 properties in the past and both my experiences with Courtney and the team have been virtually painless. He walked us through every step of the way. Crystal was very patient and helped me a great deal as well. All in all, an excellent experience
Made it quick and easy for us and the process was quicker than expected
Nancy was great. Nancy was very responsive and knowledgeable which made the process smooth and stress free.
My experience with Bailey Maxfield at New American funding was an excellent experiance.Bailey did a Great job of being present to address all of my questions and was especially entuned to my need to understand the process of getting me through my first refinance. I will recommend him to all my family, friends, and colleagues if they are ever in need of mortgage products
The team was great, John help me all the way through including all the little bumps along the way
This company took the time to answer all question, helped fixed any issues that would’ve impacted me upon looking for a home. Great communication.
Our best experience buying our first home. We met Mr Loureiro and he explained everything to us with details, what to do and what not to do, the process was fast and smooth. Thanks to him and New American Funding we are living today in our first home.
New American Funding, especially our loan officer Robert Adams, exceeded all expectations. Robert helped us through a process that felt impossible then and made it a reality. His professionalism, persistence, and genuine care were unmatched. We’re now proud homeowners thanks to this fantastic team. Highly recommend!
The process was quick and easy. We were on a time crunch and Nolan and Vanessa made it happen. Nolan also worked to gain our trust in NAF.
Doris and Tammy made the experience painless and easy. They were with my every step of the way and were on top of everything.
When I started out I was looking for a reverse mortgage to help with relief of debts and some extra money besides. I found that this FHA loan with New American Funding was just as useful and relieved me of difficulties I was facing. Coddi Dean is very diplomatic and encouraging and I am happy to have made his acquaintance during this process.
Mark Setero was fantastic because he was prompt and extremely detailed in answering any questions regarding our mortgage. He was always available regardless of time. He also routinely checked in with us to inquire if we had any questions or needed clarification
Great team provided great support throughout the entire process! Any questions and/or concerns I had were addressed immediately, which gave me confidence in the NAF team. Highly recommend NAF, especially the team I worked with.
Exelent communication even on the weekends.
KRISTEN ROGERS IS THE BEST!! I cannot recommend Kristen enough - we had an amazing lending experience with her. Extremely kind, attentive and professional. We're literally inviting her over for dinner after moving in!!
Mike was consistently available to address my inquiries and worries; he really simplified my refinancing journey. The team and system at NAF contributed significantly to making this a positive experience.
Nice and professional service!!
Ease of process, great communication, friendly service and prompt response time.
Erika was so helpful and patient throughout the while process. I appreciate her hard work and thoroughness. I will be contacting her for any future home purchases.
Kristen walked us through all of our options to ensure we made the best decision for our loan She looked for all possibilities to make sure we got the greatest loan option, that we use all of our money in the most productive way, and really made it feel like she was going above and beyond - as if this deal was for herself or a close family member. She made our home buying experience a total joy and took out all of the stress, worries, and doubts. We couldn't imagine doing this without her and her expertise .
Great communication, fast processing and getting back to you when you had a question
Salma from new American funding was very helpful communicative and answered any questions I had as best she could. Would recommend to anyone
I originally started out with a different loan officer at a different lending company. She took several weeks to get me absolutely no answers as to what I could afford. I missed out on multiple houses because of it. I got fed up and reached out to Jarad. He got in touch with me quickly to get the information he needed to run the numbers and he provided me with my price range within the day. I finally found a house, put the offer in, and Jarad and his team made it as smooth as possible for me throughout the purchasing process. Two weeks before the original closing date, I asked for a faster closing to make things easier on me with the timeline of my move. Jarad and his team moved mountains to make it happen, and I closed seven days later! I am forever grateful. Jarad is extremely talented at his job and he’s easier to get in touch with than probably any other contact in my phone. I’ve never had to wait long for a response from him. He will even shoot a text if I call and he is unable to answer to let me know he’ll call right back. If you are thinking about buying a home, he’s your guy!
Great service, highly recommend
Timey, efficient and transparent
All parties involved were very thorough throughout the process which was important to me as a first time homebuyer.
Malcolm Arrington is an amazing person and has been the one solid constant good thing in our home buying journey I cannot begin to tell you how well he represented your company and how I would recommend all my friends to buy with you guys and I work with about 400 people on my dayshift they all make the same amount of money as me and probably don’t know they can buy a house for the same thing they’re paying for rent!
friendly and personable
Kevin and his team made our home buying experience very smooth. The lines of communication between us and his team was great. This was truly a great experience.
New American Funding was the only Company I considered for my Refinance because of the excellent history I have with them when I first remortgaged my home several years ago. The Representatives of your Company that I worked with during this refi made me feel like they were personally involved and wanted to help me resolve any issues that came up during the process. I will always recommend your Company to anyone looking for a mortgage or refi in the future.
Follow up with clients and suggesting better options everytime
"Everyone on this team worked together to make this a truly wonderful experience. I always felt like a priority throughout the entire process. Communication was direct and precise, which helped expedite everything smoothly. Thanks to this team, purchasing my forever home was not only seamless but genuinely enjoyable!"
Neal and Cynthia were very helpful throughout the whole process. They went above and beyond to help me make the best decision on any obstacle that was thrown at me!
Krist is the best, if you need a loan officer, she is the best! I will be referring any one that needs help with a loan. She made it so easy and quick. Thank you Kristi!
Personable people and a positive attitude. Jake gets the job done and was motivated to help get the best rates possible. Would recommend this company to friends and family for any lending needs!
Anthony and Jordyn went above and beyond my expectations. They worked very efficiently. So much so that we were initially several weeks ahead of schedule. This made up for the outside setbacks, that were beyond everyone's control, and still allowed us to close on schedule. Highly recommended and extremely professional.
Everybody was knowledgeable and Awesome!!! Thank you guys for keeping me calm and making this process easier!!!
Its was a wonderful experience. Had great communication with Mr. Scully throughout the whole process. Things were explained perfectly and rationally. Very pleased with NAF..
From start to finish Ryan was always easily available, patient, knowledgeable, insightful, positive and earned our trust through what is typically a stressful process. We wouldn’t hesitate to recommend and would definitely use again should the need arise.
Best way to buy a house or refinance.
All our questions were answered promptly, it made it very easy
Both David and Jackie were so professional and helpful.
NAF is a great company to work with. They are prompt and are able to take care of all my needs.
Good customer service they guide you all the way great job especially Grace Crelencia and Irene thank you
It was easy to get help and understand the process. Was quick and we greatly appreciate all the help through the process.
William explained every step and detail along the way. I am someone who likes to see all my options before moving forward with a decision. Not only did William show all our options, but he also explained why and what would be our best decision. He guided us every step of the way and gave great advice! He was also very patient, especially when working with our realtor, and answered any questions we had. I felt reassured that he was a quick phone call away if anything came up and there wasn't a third party communicating between us. Excellent experience!!
Excellent service and professionalism thouthout the process
Everyone in the process was great.. helpful and fast!
I have nothing but great things to say about the New American funding team. From begining to end the whole process was made easy. The team was so quick and efficient in getting the paper work done. I am a first time home buyer and I have heard horror stories about some people buying homes but it was fast and easy process thanks to the NAF team. They were always available when I had questions and easy to reach. Everything was explained in detail and easy to understand. Alec Manoogian my loan officer and Alyssa Pruety the loan processor were the best team I could have.
Very happy with the service and communication we received! Would recommend our family and friends!
For obtaining a reverse mortgage it is crucial to find an originator with whom to work fits to the personality and educational level of a client. I perso-nally found an originator through contact with an HUD counseling, and I may say that my originator for New American Funding played for me a very helpful role as moderator with experience in his field, which I am lacking. Though a senior economist by myself (with a 'birds-view' on the economy) I felt quite com- fortable with my originator through his friendliness, specialized knowledge, fastness and patience during the weeks from initial contact until closing of the loan.
Professionalism, how my refi was conducted. Always very helpful. Provided alternative solutions. Honest yet personal. Patient at all times. Knowledgeable and supportive. Returned my calls on weekends. Simplified everything to my understanding. Success from start to finish. #HAPPILYEVERNAFter.
I wanted to express my sincere gratitude to my Loan Consultant, Billy Burrow, for his amazing support over the past year. I first reached out to him in April 2024, and his dedication to advising, guiding, and educating me on the journey to becoming a homeowner has been truly remarkable. It's now May 2025, a year later, and I am thrilled to say that I am a homeowner! I couldn't be happier and I truly appreciate his patience and the incredible amount of dedication he showed me throughout this process. Great job, Billy! Thank you for keeping the dream alive for me.
They provided an above and beyond customer service experience and provided realistic expectations on the Turn around time for the loan.
I had an outstanding experience from start to finish. The team at New American Funding was highly professional, attentive, and thorough throughout the entire process. I highly recommend their services to anyone seeking a reliable and knowledgeable lender.
All the people that I worked with from Greg to Hannah, to Jody were WONDERFUL!!! Buying a house is already a very stressful process and all the people that I was in contact with during this whole process helped to make it a lot less stressful! Greg helped to get my credit score where it needed to be and I really don't think we would have been able to get this house without his help. Very thankful for this team and the professionalism and knowledge they all have!!
Shevell was awesome!!!! She has a heart of gold and I HIGHLY RECOMMEND doing business with Shevell Anderson and New American Funding
I cannot recommend Manny Merlin highly enough! From the very beginning of our mortgage process, they were incredibly professional, knowledgeable, and attentive to our needs. He guided us through each step with patience, providing clear explanations and answering all our questions promptly. What impressed me the most was his willingness to go the extra mile. Manny Merlin took the time to understand our financial situation and worked tirelessly to find the best loan options for us. He expertise and dedication made what could have been a stressful experience into a seamless one. Thanks to Manny Merlin, we are now happily settled into our new home! If you're looking for a loan officer who truly cares about their clients and provides exceptional service, look no further than Manny Merlin. Thank you once again for everything!
I had an Agent called Yolanda Phillips, very nice lady and also helpful. She helped me get my Home a couple years back and also get a HELOC loan just recently. Great experience I recommend her 100%.
Communication!! Not leaving you in the dark. Also putting in those extra hours to get things done right.
Knowledgeable,curtious agents.
Helping to understand the process. The manner in which they work diligence to make sure we understood qualification of all processes.
Ryan walked us through the entire process, he was our ROCK when we were waiting for approval, he is by far the BEST at what he does. I would highly recommend Ryan and New American Funding to all I know, we will DEFINITELY be in touch when it comes time to refinance!! I can't say enough good things about this company and Ryan's Team, simply put, they are the BEST!!
the process was really easy, everyone communicated very well, and helpful. bien is definitely a good one to deal with
Kyle was super helpful and explained everything to me in a way that made our first homebuying process a good experience!
Very smooth process- even with a weird hiccup with an FHA number close was only delayed a single day and we were in and out rapidly. Communication was solid and consistent.
Everything was fine.
Process can be tedious but once you have a plan and understanding with your lender, it is easier
My experience was amazing great communication between the lender and the client . Lori is such an amazing and supportive person to work with always keep you updated on the progress of your home . Also for any reason you had an any question she’s the person to go to thank you so much !!
Thank you all so much for such a smooth lending process and being easily accessible and responding back promptly! I couldn't have picked a better lending team! John Norment and Julianna Scharsville were great! And this is only the start, I will definitely be back in the future if I decide to refinance or purchase an investment property! Thank you all again, I'm in awe. A lot of people can't say they had a great lending experience, but I can!!! Thank you all for helping me get in my new home!!!
RYAN........ just talk to him. he is AWESOME!!
They are nice and helpful
Corey Gawthrop went over and above to ensure we were kept abreast of our loan and processing along the steps of the process. If we had questions , he always had the answer! Communication was A+++ with Corey. He was continually positive and very cordial during our process. We will not hesitate to refer Corey to our family and friends when they are looking to purchase a home or refinance. The customer support Corey gave us was beyond OUTSTANDING!
Alicia our loan officer was always accessible, friendly, and informative. She made the home buying process much less stressful. I’m so grateful for her during this process!
In time of need, you all was there. Thank you.
Cynthia was extremely helpful in all aspects of our home loan process!
This company’s professionalism and expertise guided me through this process with ease and comfort.
Seamless and very smooth Andrea and her team were very professional and knowledgeable . Made thing happen fast without skipping any steps and keeping me informed throughout the whole process . I have recommended Andrea to a few people looking to buy a house and tell them andrea and her team get it done
The process was smooth. Everyone explained the next steps well. They worked with use to ensure we were able to take the small loan we needed.
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