LoanDepot Review
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Reviews 4191 
Rodney Confer
In just 2 days we have went to…
In just 2 days we have went to underwriting, have a closer already assigned and an appraisal scheduled. WOW!!
katherine wright
Loan Depot very responsive and helpful
Although we did not end up using loanDepot, their representative was very helpful and extremely responsive to our questions regarding a VA refi, streamline.
Abugu Chinyere
Friendly
Friendly, always ready to assist and listen. Quick with response to questions,
Joseph Pauley
Stellar Experience
My experience with Loan Depot began with Romina Zamanpour, who was nothing short of amazing. She took the time to explain all the details of my loan in a clear and articulate manner. Her knowledge of the field is impressive, yet she remains completely approachable. I also never felt pressured to make immediate decisions. When I mentioned wanting to wait a few weeks to see if the market would shift, she was incredibly accommodating. In fact, each time we spoke on the phone, I was taken back by just how friendly and personable she was -- she knows how to create a genuine connection with her clientele! If I decide to purchase or refinance again, Romina will be the first person I call. I’d also like to thank Diana Nguyen, who handled the processing of my loan after my application was submitted. Diana quickly expedited my paperwork and followed up with me daily, all while being exceptionally kind and accommodating. Overall, I couldn't be happier with my experience at Loan Depot, and I will definitely refer others when the opportunity arises.
Ryan Ventura
Nate was very helpful
Nate was very helpful. He responded back so quickly whenever we ask questions about our loan. He made sure things are moving forward. Additionally, I've been with loandepot for few years now and so far it's been good!
Melvin Carter
Choose the Best, forget about the Rest
The loanDepot officer has been the best loan officer we could ask for. He has offered excellent customer service and worked hard to help my wife and I. He seems to genuinely care about his customers. Even the buyers agents that he recommended we work with have been heads and shoulders above the competition. When we started working with loanDepot, I was in various stages of verifying assets for loans with other lenders. I explained to the loanDepot loan officer that his help and his customer service made me forget all about these other lenders other than rate comparisons. LoanDepot excelled in this area giving a better loan estimate than 3 nationwide lenders/banks. We really appreciate the service. If we could rate loanDepot 15, on a scale of 1 - 10, we would. A ‘Real” Satisfied Customer
Wil Estevane
Great experience
Great experience. Michael and his team made the whole process very understandable and smooth. Especially for someone new to the whole process. Would highly recommend
Shara Carder
Great Loan Depot Experience!
Working with Nate Ferrer was a terrific experience! I needed about $150,000 and fast! I had purchased a new property, and it needed expensive repairs before my family could move in. Nate was able to consider my situation and suggest that I get a mortgage at a low cost and at a good rate. He was patient, dedicated and very knowledgeable! As a busy stressed-out teacher, I sometimes needed to wait to provide paperwork till the weekend. Nate was patient, and he never pressured me. Nate was a great businessman!When my loan was held up, he knew exactly what the problem was!
Cindy Perry
A Great Experience
Many thanks to Nate Ferrer and his team for a great refinancing experience. I refinanced my condo to get a shorter term and lower interest rate. The online process was customer friendly and helped us close the loan quickly. Nate worked hard to find just the right combination of interest rate and prepaid points that beat out all the competition. He helped calculate the best option for cash needed to close and is clearly very knowledgeable of the types of factors that can help borrowers decide to move ahead feeling well-informed and confident.
Johnny Pennington
The agents make financing easy
The agents make financing or refinancing loans very easy and understandable. They are proficient in the process and helping to assist clients in their needs according to their circumstances. Over the years, we have had pleasant and courteous representatives.
Paul Huffaker
Great Experience/Easy Process
Nate Ferrer and his team were able to help me consolidate high interest debt into a HELOC. The process was very straightforward and the communication was great every step of the way. I would highly recommend Loan Depot and specifically Nate Ferrer.
Ike MartinIke
LoanDepot Feedback
Very customer focused from the beginning to the end of the process. Keeps the customer informed and updated.
Chance Stewart
I would like to say thank you so much…
I would like to say thank you so much to Nate and his team! My loan was a difficult one. My credit wasn’t that good he and his entire team jumped through hoops to get me qualified. It took some effort on their part and I sure appreciate it. I would recommend Loandepot to anyone!
Alexandra Bouziotis
Nate Ferrer was a pleasure to work with…
Nate Ferrer was a pleasure to work with as always. I have worked with him when I refinanced. As far as the process in underwriting, I became very frustrated with my property being in a Trust and getting the loan approved. There were specific requirements because of the trust. This had nothing to do with Nate. After many attempts to revise documents the loan went through.
Tausha Williams
Nate ferrer was super helpful…
Nate ferrer was super helpful throughout the whole process even when we had some hiccups. Definitely recommend.
EDGAR BATISTA
Nate ferrer made the process easy and…
Nate ferrer made the process easy and was on top of everything. Thanks
Tracie Gold
Nate Ferret went above and behind…
Nate Ferret went above and behind helpful. Answered every question I had. Also kept me informed on what was going on. I really can’t say enough about my experience. Thank you.
Lim Lim
Heather and Lori Duo
We went with Loan Depot and Heather Phillips was our Loan Officer. She was so thorough from the beginning and her expertise in the field shows through her work. What she promised she delivered and even went out of her way to address my several concerns with facts. We loved working with Heather and Lori the processing manager. They were both super efficient and made sure we closed right on time. We had a short closing period of less than 2 wks and it was right on the dot. They made sure everything was submitted so that we wouldn’t have any back and forth and our loan closed with ease. Thank you duos for your excellent service!! These two will be my go to anytime we purchase or for all referrals!!!!
David
Great rate but they were nit pickey and…
Great rate but they were nit pickey and it took a while because they kept asking me for more stuff.
Jack Millis
The loan officers went above and beyond…
The loan officers went above and beyond to make sure our loan was expedited and made sure it was an easy process
Jim Mackey
Loan Depot review.
Ryann was especially helpful in getting the loan to the finish line. Communication was very good throughout the process.
Oscar Ramos
I had the pleasure of working with… Sandra Keys
I had the pleasure of working with Sandra Keys during the loan process for my home, and I can’t speak highly enough of her professionalism and dedication. From start to finish, Sandra was incredibly supportive, guiding me through each step with patience and expertise. She always made herself available to answer my questions, no matter how small, and went above and beyond to ensure the process was as smooth and stress-free as possible. Her knowledge of the industry is evident, and her commitment to her clients is truly exceptional. Thanks to Sandra, what could have been a daunting experience was instead seamless and straightforward. I’m truly grateful for her hard work and would highly recommend her to anyone in need of loan assistance.
Louann Andrsde
Shantel made out experience
Shantel made out experience! She was wonderful start to finish!
Fred
This is my first experience with this…
This is my first experience with this company and I must say it's been very positive. Nate was very helpful explaining in detail what my options were as well as what their company can do for me. The whole process has been very fast and comforting I might add. I wouldn't hesitate to use this company again.
Mark LaFortune
The two persons
The two persons. Nate and Jami were very patient eith us throughout the process and kept us informed on all issues.
Fred Tyree
Great doing business there one of the…
Great doing business there one of the best loan companies
mfon mbatt
Loan depot offers great understanding of mortgage market dynamics and proactive lending to their clients
Review of the mortgage market
Rajab Kigembe
Great Experience
Great customer service and overall experience. Everyone I dealt with was very nice, respectful, responsive, and very helpful.
Ms. Kara
Top Notch Services 👌
Ms. Lexsine is very professional, courteous and resourceful. She's an asset to Loan Depot. She provided stellar services throughout the entire process, I am grateful for her. Kudos & Thank you
customer
Open
Open, consistent communication, they always called or left messages to advise loan status during the process
Steve Young
This is my first home
This is my first home, and throughout the entire process Yaneth and Joshua were very professional and gave updates when needed. Meaning that we weren't in the dark waiting on a response or update, we were kept abreast of everything from day one.
Rick Marchisio
Both Ryan Salazar and Ashley Park were…
Both Ryan Salazar and Ashley Park were most helpful and bent over backwards to assist me and always followed up with any questions or problems I encountered
Steele Willie
Tarek Fakhouri is a very professional…
Tarek Fakhouri is a very professional and excellent with follow-up. A pleasure to work with! Jami Montes as well, she’s top notch. Customer focused and with follow up!
Dazed Jeep Girl
They are amazing
They are amazing! I’m speechless! I loved working as a disabled vet with Pete Rolf’s and his team! Christina is amazing as well Call PETE ROLPH IF YOU ARE A VETERAN IN NORTH ALABAMA OR ANYWHERE IN THE SURROUNDING AREA
Kim McCullough
I have used Loan Depot twice now and…
I have used Loan Depot twice now and they are soo helpful, efficient and everyone I have ever dealt with there has just been outstanding! I really am impressed with their great customer service which seems to lacking in many places these days. They will now always be my "go to" should the need arise!
James Maresh
Great Lending Company!
We are extremely satisfied with our homebuying experience through Loan Depot. Our agent, Chad Leavitt, was able to secure a large loan for our vacation lake home at a very reasonable rate that was much lower than that offered by our credit union. The entire process was seamless and the online application was straightforward, allowing us to rapidly upload all needed documentation. We would certainly recommend Loan Depot to anyone looking to finance a home purchase.
Billy Williams
Thank you Ramzi Khoury for your help
Thank you Ramzi Khoury for your help, done within 30 days great service kept me informed of all paperwork that was needed to close
William Mask
I have used Loan Depot in the past and…
I have used Loan Depot in the past and they are very efficient and professional. The only thing I wish they would do is pay off creditors directly instead of sending me checks that I have to send certified and overnight... that cost me a lot of money when they could do a simple EFT.
Beth Worsham
This was my first time doing this on my…
This was my first time doing this on my own, and I couldn't believe how well it went. Jamie and Julie were wonderful guiding me through the process. It went very quickly - about 10 days from start to getting my money. Loan Depot is the absolute best.
Douglas Berloni
The process went smoothly and any…
The process went smoothly and any questions and concerns were responded to in a timely manner.
Jacqueline Williams
Greatly Pleased!
Mr. Fadi Rayes made it so easy for us to trust the process. We weren't sure we wanted to go with it but he assured us we were in good hands.
Maria Torres
Gloria Taylor made this process so…
Gloria Taylor made this process so smooth I wish I would have bought a home sooner because the experience was wonderful. From the start of the buying process to the closing it was fantastic.
MaryAnn Matheny
Very good communication
Very good communication. Kept me informed along the way.
John Saccomando Jr.
The personal touch that was used...
The personal touch that was used within my loan process was over and beyond anything I could have asked for. Any question I had was answered promptly, almost before I could finish asking! I strongly recommend LoanDepot and look forward to working with them moving forward!
Jessica Sewell
I had the luxury of working with David…
I had the luxury of working with David throughout my entire loan process. Not only does he provide excellent customer service, but he genuinely loves what he does. His response time was always super fast. I cannot recommend him & Heather enough!
John
Great experience
Our loan advisor Travis Woods was excellent, and always kept us current on the status of our loan.
Philip
consultants listened to our concerns
consultants listened to our concerns, offered helpful advice, professional and knowledgeable presentations
Kim
Nate Ferrer was extremely helpful…
Nate Ferrer was extremely helpful through this loan process. He was such a pleasure to work with! Thank you Nate Ferrer!
Angela Clark
They were able to match my interest…
They were able to match my interest rate from a year ago, which was great. The process took a little longer than I expected, but other than that..it was a good experience. Sarah M was great. I would recommend this company
Thomas
Awesome Refinance
From the moment you engage with LoanDepot, their commitment to your financial success becomes evident. LoanDepot's extensive range of products and personalized service catered to my unique needs. Their team of dedicated professionals goes above and beyond, ensuring every step of the process is smooth and transparent.
josue rodriguez
I'm extremely satisfied!
I'm extremely satisfied with the mortgage process; it was seamless and efficient from start to finish. The team was highly professional, providing clear communication and support throughout. Their expertise made the entire experience stress-free and enjoyable.
Sangha Maharjan
thanks.
Thanks for Mr, Nathan Sibbet Senior Loan Consultant.
S Flowe
Great Experience
This was a good experience. Less than 2 weeks to close. Loan officer always kept me in the loop the entire time. Would recommend anyone to them.
Veronica Lind
A company with old school Commitment to its Customers
Our family would totally recommend Loan Depot. Our Loan Officer Kori is hands down the best. She truly puts her heart into her clients. We had some bumps in the road come up, but she went to work and made sure to fight the fight to get us approved, and in our new home. She’s an absolute Godsend, and we can’t thank her and the crew at Loan Depot enough! We can finally say we are homeowners!
Never Ending
Absolutely the BEST in what they do!
LoanDepot is a game changer. I am currently working with Ash and he knows what he’s doing. Ash has made this entire process stress-free..he does what he says he’s going to do. I’ve never received such wonderful and personable customer service in my life! I’m not exaggerating. This refinance process has been streamlined to perfection. Not sure why other companies aren’t following their model. I am not being paid for my comment.
Jordin Smith
The BEST Loan Team
I had the absolute pleasure and privilege of working with the very best loan team there is. Jessica Celia's team jumped into action and made my dreams come true. They truly worked magic and I was able to purchase my first home, a month from offer, largely due to the amount of underwriting they did in advance. They held my hand through the whole process, and Angela (who was my true guardian angel), even came to my closing! I cannot say enough great things about this team and I am so thankful I had them with me for such a huge milestone experience.
Consumer
Professional and helpful
I appreciate all the help and support from Nate Ferrer and his team on assisting me with my loan process they were very helpful and professional I would recommend Nate Ferrer for your next loan
Douglas
Superb customer communication and support
The loan officer and senior processor were persistent, patient, and gracious. They always gave us a chance to come up with what was needed. Our property is unique, as are our work and income circumstances. They were able to understand the terrain and make it work.
JAngel Lomeli
Nate Ferrer
Nate Ferrer made my experience with loan depot a great one. I hope to work with him again in the near future.
Maria Chandler
Such a smooth process!
Such a smooth process!
Barbara Cooley
The knowledge and patience of our loan…
The knowledge and patience of our loan officer, Brett Payne 949 470-6585 and his processor, Gabrielle Hawkin made all the difference. They did a fantastic job educating us and helping us get the money we needed to make the refi work. I can say Brett and Gabrielle went out of their way to make this happen. Thanks Brett and Gabrielle, you both were amazing and I appreciate all you did to help make this happen. Barb Cooley
Mary Nicodemus
Second time
They were very helpful again in refinancing our mortgage with them. They were prompt on communicating with us and always available when we called.
Rick O
Ms Brandi Lilly made the experience…Wonderful!
Ms Brandi Lilly made the experience stress free easy. My wife and I are very thankful for all the knowledge and expertise she brought to the table, I would recommend her to all my family, friends and co-worker in the market to purchase a new home. Thank you again Ms Brandi Sincerely Rick and Sandra O
Karolyta Marberry
Shelly Borrman was awesome in helping…
Shelly Borrman was awesome in helping me navigate all the paperwork. She returned my emails and calls in a timely manner.
Eldor
People at loandepot guided me through…
People at loandepot guided me through the process. Application process was seamless and thorough.
Linda
The loan closing went very smoothly
The loan closing went very smoothly, and Blake helped in any way he could, as I navigated a sale and purchase at the same time.
Oleh
Communication feel off . feld rude
The original person, Mr. Weeks, was 110%, but after I was handed to the next dept., they were very hard to reach and communicate with. I felt like the next party involved was too busy with the large load she was dealing with! I had to go days without a call or e-mail. Finally, I went back to Mr. Weeks, and he took care of me. I'm surprised...growing pains? U Should do better!!!
christine L
Excellent customer service
Excellent customer service. Great communication.
Michael Ciano
It is good when things come together!
The people, the process and the electronic system worked exceptionally well.
Vamshidhar Goud Gattu
It was nice experience working with the…
It was nice experience working with the loan depot team. They have knowledgeable and experienced people and guided me to close the loan process very efficiently.
Paul Reagan
Smooth Process, Great Experience
My loan officer, Mark, and his team were fantastic throughout the entire process. From the unusual job history I have as a result of COVID, to the unique challenges of buying a house to renovate, my questions were always answered promptly and the experience was as smooth as it could be. I will definitely use LoanDepot in the future.
Kathleen Schmidt
Donna Shlaimon (Senior Account Manager ) and Christine Duong (Account manager)We had the best customer service from…
We had the best customer service from Donna Shlaimon (Senior Account Manager ) and Christine Duong (Account manager). both of these ladies kept us in the loop on everything from Water tests to Termite inspections. knowledge of home loans was the best.
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