LoanDepot Review
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Reviews 4092 
Tony Byers
Finding ways to save money
So far the process has been easy to navigate
Mari
interest rates and closing costs are considerably higher
Fast and simple to apply if you are already a customer but HELOC interest rates and closing costs are considerably higher that most others! Do your research!
Lizbeth Castellano
Mario Cerrato and his team were…
Mario Cerrato and his team were extremely professional through the entire process - always keeping me abreast of items needed for loa closing. They work long after hours, very dedicated Team. Always available to answer all my questions. I am extremely happy working with Mario Cerrato.
Justina M Decker
Know their loan advisor
Getting to know all the people that I was working with. They were very nice and professional. The line of communication was very open and honest.
Nikki Miller
I had the awesome privilege of being customer of LoanDepot
I had the awesome privilege of being treated with dedicated loan officers, namely Heather Chang who made my application process extremely seamless as well as professional! She was hands-on throughout the process and assisting with technical challenges of uploading information to complete the application. I would welcome anyone seeking a refi or a first-time homebuyer to consider Loan Depot. The hands-on human step-by-step process made all the difference in my securing my loan expeditiously. You cannot go wrong✨
Neldabell
I just refinanced and Nate Ferrer was…
I just refinanced and Nate Ferrer was absolutely the best , he was kind and reassuring he kept me informed every step of the way . I am a night shifter and he was very mindfull of my shift and worked with me all the way !!!!
Ron Little
Danni was amazing
Danni was amazing; she understood what I needed and drove the sale so I received what I needed, when I needed it. Thank you once again!!
richard garcia martinez
good and new score credit that i did…
good and new score credit that i did know
Patient
Friendly
Friendly, patient, and professional service. A pleasure to work with!
LEWIS WEHNER
Excellent on a VA Refinance loan on my…
Excellent on a VA Refinance loan on my house . Have used Loan Depot on a number of homes I purchased . They are very good & very competent at what they do .
Sharla Davis
Nate Ferrer was AWESOME
Nate Ferrer was AWESOME! I didn’t trust it at first and he showed and gave me confidence that this was not a fraud. He took his time made EVERYTHING easy for my hubby and I. I recommend this company and Nate Ferrer to EVERYONE! Thank you Mate. If it wasn’t for you we would not have done business with the company. Thank you
Ardath Ari Giles Hyer
Nate Ferrer and Blake Reimers, what a team!!
Nate Ferrer and Blake Reimers made this refinance quick and pain free. A couple of hick ups from the appraiser but they both jumped in and got everything resolved and back on track. All hands on deck with this crew! Highly recommend!
Lennie St Julien
Because of Nate Ferrer
Because of Nate Ferrer, I had a wonderful experience attaining a home equity loan. Nate Ferrer was always available when I had questions. Thanks to Nate Ferrer I had a great experience
Ginger Curran
It was great working with my loan team
It was great working with my loan team. Always keeping me informed on the progress
Jennifer French
Very helpful
Scott Snapp was very knowledgeable and patient with all my questions as a first-time home buyer.
Jerimiah
Nate Ferrer was our agent and kept in…
Nate Ferrer was our agent and kept in contact throughout the entire process. If we ever refinance I would ask for Nate.
mfon mbatt
Great experience in dealing with loan…
Great experience in dealing with loan depot
ERIC R BANKS
Easy process, excellent company to work with.
The communication with the LoanDepot representatives was excellent, professional and concise thru every aspect of the loan process. The process itself was fast, simple and easy to navigate.
Ann Oliver
Jim Behrmann Loan Officer
Jim Behrmann was an absolute pleasure to work with and kept me informed and updated. Jim was knowledgable and attentive. I am very pleased with the outcome of the process from start to finish.
gary keith
Loandepot has very helpful like Carlos…
Loandepot has very helpful like Carlos Contreras to guide you through the loan process
Urmatbek Razzakov
I had a fantastic experience with…
I had a fantastic experience with LoanDepot. They were highly professional, transparent, and responsive throughout the entire process. I would highly recommend them to anyone looking for a mortgage lender.
Luis
Excellent, timely and expert help
The loan consultant, Tiffany Rogondino, helped me every step of the way, before and during, the loan application and approval process. I got lots of relevant and steady communication and help when I had questions. Thank you.
Tuesday Howell
Eliot was wonderful from beginning to…
Eliot was wonderful from beginning to end! He kept us informed about the process. Kept us on track with needed documentation. And we closed on schedule! When dealing with such a large purchase and large amount of monies changing hands it felt reassuring the we had someone looking out for us!
SP-Maryland
Really fantastic collaboration
Really fantastic collaboration. Seamlessly go between text and voice, reserving voice for immediate actions. On top of latest offers and my loan officer focused on what I asked for vs. trying to sell me on loans that didn’t make sense to me. Grateful for the help!
Me Justme
Realizing anything is possible!
What made my experience great was that Maria was with me every step of the way! Any questions I had she had an answer or made sure I received an answer. She made everything feel easy as if I a first time homebuyer was a professional home buyer! I thank her for all her optimism and positivity! She believes in me and made me realize nothing's impossible! She's the best!
Dennis Rogers
Though the experience was more detailed…
Though the experience was more detailed than my past experiences, staff was always very pleasant and helpful with the process.
Ed Van Winkle
Very professional and excellent communication
Adam Gainey was a fantastic loan representative and made the process of working with loanDepot easy. He was completely available whenever we needed him, and he was professional for the entire process.
Gary Glisch
Worked with us to get through a…
Worked with us to get through a challenge from a current provider.
Dennis Hosman
Mortgage refinance.
I am not sure how far back they had gone to check our loan info, but they made it sound really good at first, but when it was all said and done we ended up having to make a down payment and having an increased percentage rate. The loan is nice in the fact that we are saving around $800 a month, but we sure had to go through alot of hoops to get approved.
Nikky Hall
I would give my experience a 4.8
I would give my experience a 4.8, only because of some redundancy of documents asked for numerous times when they were already in their possession, this was NOT by any fault of our rep Nate Ferrer. He was fantastic and always available with quick response and answers that were requested. Great experience overall and they beat competitors interest by a landslide. Closing was March 1st, 2024.
Christine
Excellent customer service!
LoanDepot gave excellent customer service and the whole process from start to finish was flawless. I especially liked the notary that was sent to our home. She was detail oriented and very thorough. I highly recommend LoanDepot!
Chris
Great Agent and Website!
Excellent loan officer and user-friendly website for document processing. I worked with a local company at first and they were slow and did not give me a sense of confidence. My Loan Depot officer knew exactly what was needed and kept things moving. We closed in just over three weeks!
Andrew Jay
Great ppl to work with. They recently had a system issue with secure portal but the account team has been in continous touch ensuring everything went well as planned.
Overall the team I was assigned Ryan Smith, Irina did a fantastic job with accurate timelines
Steph
Great Experience with knowledgeable professionals
Nate Ferrer and Christine Duong went above and beyond to help me get approved and funded. They both were very professional and knowledgeable. They have fantastic customer service skills and made me feel comfortable every step of the way through this experience. Thank you both !!! I will definitely use your company again!
Tim Smith
Nate Ferrer - Licensed Lending Officer
Nate Ferrer was extremely helpful in making me feel at ease with the HELOC loan. I have been thinking about this for a number of years. As soon as I sought information on a HELOC through Loan Depot, Nate was the first to contact me. He was sincere, knowledgeable and made me feel comfortable in going with Loan Depot. Nate then got the process going as soon as I was ready to make the move. The HELOC funded in 15 days, Highly Recommend and two thumbs up!
Steve Wadle
Processing agent was stellar
Processing agent was stellar and I was kept apprised throughout the application and approval process.
Beverly Oh
Nate Ferrer was great!
Nate Ferrer was great! He communicated with me in a timely manner and answered all my questions regarding my HELOC. The loan process was simple and the required paperwork was limited and easy to complete. I highly recommend Loan Depot.
Thomas G Jannicelli
loanDepot cares
LoanDepot team was very professional and sympathetic to our financial needs. It was a smooth process from the application to the appraisal to the closing and final payment.
Tysha
Everyone that i spoke with was very…
Everyone that i spoke with was very professional and knowledgeable of what I wanted and needed to accomplish. Thank you
Marie C Feeney
Excellent customer service & guidance!…
The professional assistance and direction from your staff: Mark Salgado, Autumn Charles & Amy Milkovic. The timely communication and updates from your staff. Excellent customer service and guidance throughout the process!
Rebecca Blake
Very helpful
Very helpful
Shannon Bruner
The whole process was very easy and…
The whole process was very easy and customer service was excellent!
Pro Choice
Excellent Service
Loan Depot was a good choice for us Mark Hanna got us thru the process in a timely manner Would highly recommend Loan Depot for your finance needs Thank you Mark Hanna
Tim Wade
Everything went very fast and good got…
Everything went very fast and good got my funding got in new heat pump everythings going great then i called to see if I pay the credit cards off with my funds and was told no the title company will send the checks to me still have not reseved any checks so im calling again on 12 14 2023 to see whats going on
Yorman R Cardozo P
Awesome
Mr. Giraldo and Mrs. Contreras were working as surgeons, they have my family's expectations under their attention and care, they are working as if it were their own home. They have listened to us and advised us, and held our hands, their silence is prudent and their help is a wonderful experience. thank you. Congrats .
Gary
Loan Depot was great to deal with
Loan Depot was great to deal with. Knew everything that was needed for my refinance.
Valerie Davies
Debbie is a real pro and worked very…
Debbie is a real pro and worked very hard to help us. I would recommend her and Loan Depot to anyone needing help with financing!
Kevin Thompson
Would have given five stars but did not…
Would have given five stars but did not like the method used to pay off my credit cards.
Brittany Zeno
Loan Depot was simply amazing
Loan Depot was simply amazing. The help was hands on and the advice was spot on. They helped my husband and I really work fixing our credit to ensure that we get the best loan possible. I appreciate Loan Depot for their help. I’m so happy and comfortable in my new home.
Stephanie Aguilar
The staff is truly AMAZING
The staff is truly AMAZING I wouldn’t have done it without Melissa and her great team. Kind and willing to help. They looked for any possible way to get me into a house this year and made it happen I am beyond great full and would definitely be recommending them
Ed Mendoza
Meilin was phenomenal and easy to work…
Meilin was phenomenal and easy to work with. Her customer service and attention to detail is outstanding.
Eric Hausmann
The pros in loans
The service, the professional treatment, and the caring made a big difference!
Wanda Bailey
Awesome people no judging thank you
It was a great experience, Ben was very honest and patient with us never once making us feel like we were being judged! A blessing all the way through our experience 🥰
Rojan Duncan
Excellent customer service
Excellent customer service
Igor Lalic
Excellent presentation and professional…
Excellent presentation and professional action by loan officer. I am very happy
Donna Mills
Fast, Quality, Loan Service
I needed to refinance when I found loanDepot. I was assigned to a knowledgeable staff person who immediately gathered all my information. Then I was introduced to the closer. She was a dynamic lady who wrapped up the whole deal and had me financed by the end of the month. She answered all questions and made me feel comfortable. She set up the notary to finalize my loan. So loanDepot has excellent employees ready to help . Thank you loanDepot!
Raul Vasquez
Professional and efficient
Quite honestly, Ms. Roxanne Elias made it an easy process. She was absolutely wonderful to work with. She was courteous, professional, efficient and personal. Ms. Beth Beasley was also quite helpful, but we mainly dealt with Ms. Elias. Your website is also quite easy to work with and made it possible for us to address all of the issues and download all of the documents necessary for our loan process. You ask for a date of the experience, but it is impossible to give you a date. We worked on this loan process for more than a month.
JON S
loanDepot-Best in the Business!!
I'm a repeat customer of loanDepot for several reasons. Scott Snapp and his team are extremely easy to work with. They're very professional and prompt with their response to any and all questions. They know the business and are able to leverage that knowledge into a smooth and seamless home buying experience! I can't rate them high enough, 10 stars!!
Marge Devereaux
Instructions were easy to follow.
Instructions were easy to follow.
vicie brooks
PROFESSIONAL
EVRYONE WAS VERY KIND AND HELPFUL, EXPLAINED ALL ASPECTS OF LOAN
Ronald Coles
LoanDepot Quality
The people at LoanDepot were fantastic. They analyzed all my needs and proceeded to put together a plan that has work perfectly. They were all in and provided the best service and were with me every step of the process. It was great doing business with them.
T.A. Marshall
Jeff Bayer is a STAR.
I worked with Jeff Bayer and he was FANTASTIC. Truly. He was responsive, informative, reliable, and kind, and helped us close ON TIME in under 30 days. Not only that but we had a bit of a challenging close to execute since I closed on one house in the a.m. (that we used the proceeds from for our new house) and closed on our new house in the p.m. The closings were an HOUR apart. Not only that, but we were dealing with a nightmarish seller's agent and Jeff did everything he could to make the transaction smooth on our end. I'm convinced that without his agility and willingness to go above and beyond we would not have closed.
Cheryl Knapton
The refinancing was outstanding
The refinancing was extremely fast and efficient. The staff I spoke to were outstanding and informative.
Harold G
The agents whom I worked with were very…
The agents whom I worked with were very knowledgeable , informative courteous, and very helpful.
Frank D Letizia DDS
Jason Bianco is the best
Jason Bianco is the best! We have used him and his staff multiple times with great service the norm. Always looking out for his customers and finding ways to get it done.
Hugh Lewis
Francis Nieves the loan officer I…
Francis Nieves the loan officer I worked with made everything easy and understandable
Karen James
Scott and Jillian made the loan process…
Scott and Jillian made the loan process as painless as possible! They were always available to answer questions. My loan processed quickly and they were truly a pleasure to work with!
Jonathan
What a team
What a team! I had a three week window from attorney review to closing and the loan depot team made it happen! Don is the best - so trustworthy and knowledgeable and then his team lead by Michaela know how to get it done! She was on top of everything and helped me to navigate all the challenging requests from underwriting. They are amazing!
Laura Medrano
Service
Really good service
john Gabriel
Great service
Everything they do is great
Randy Welch
A senior loan manager returned my call…
A senior loan manager returned my call and solved my issue while we were on the phone. Her manner was pleasant and extremely helpful.
Lessli Portillo
experience was excellent …
experience was very good and was always kept informed. I would just choice this lender especially Heather P
Negar
100% recommended
100% recommended. The process was faster and the lender Ms Frances Nieves worked excellent. Thank you
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