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Reviews 1585 
Joydeep Sadhu
I was amazed at the fast pace
I was amazed at the fast pace. The entire process was very smooth. Rates are great and competitive. Funding was done on time!
Hemanth Kumar Gattu
Process was smooth and easy
Process was smooth and easy and they are always there to help on any kind of questions or issues. Also they helped me give better rate compared to the current market rates.
Danie Cowden
Great experience
Everyone was nice and helpful. They made the process less intimidating. I really like the tasks system they use to submit documents. It made the process feel more streamlined.
Steve
Well Done!
The process was very systematic and clear. Also the staff was very knowledgeable and helpful. Particularly my Loan Consultant Katie DiRosa. My only comment would be to have better control over the automated processes for people who don't need certain things. For example I already had an a completed appraisal before applying which turned out to be a bit difficult to use with the automation.
Hal Miller
Fast and efficient
I applied to Better mortgage on a Monday and by the following Tuesday the money was in our bank account. That's what I call fast and efficient. Thanks Better mortgage!
Michelle Martin
Better -- Should be BEST!
My experience with Better Mortgage was exceptional. The Better team was not only helpful and informative but also incredibly responsive. They made the complex process of securing a home loan less stressful. The online portal they provided was user-friendly and kept me on track at every step. I always knew what to do next, and it greatly reduced the stress of the mortgage application process. Better Mortgage offers a top-notch lending experience. If you're looking for a hassle-free home loan, I highly recommend them.
JRock
Task driven website experience is very…
Task driven website experience is very helpful with getting needed materials submitted in a timely fashion.
Vlad Sho
Great rate and support from the team
Great rate and support from the team. Made it easy with step by step instructions. Online portal helped along too.
Geraldo E Velez Irizarry
Awesome Experience
Great customer service and help me through all the process nicely.
Chris
Better saved my home buying process!
Better saved my home buying process! I had originally been working with another lender when making offers on homes and eventually had one accepted before the previous lender started giving me issues. With an offer accepted and a closing date already scheduled, I sought out help with Better. Everyone I worked with at Better was fantastic (especially Kody Powell and Luke Holden) and helped me get approved and everything squared away in time to have a closing on a very quick turnaround. I could not be happier with my experience. If it wasn't for Better, I would not be a homeowner right now.
geelani basha
I had a great experience working with…
I had a great experience working with "Better.com". They were professional and transparent through out the process.
Christopher Clark
All the info I needed to be empowered…
All the info I needed to be empowered to make key decisions was provided digitally. I also had sufficient touch points from the coordinators to support the buying process.
B uppert
The best mortgage company I ever used
The best mortgage company I ever used. They were professional accurate and timely start to finish. It was the fastest and smoothest closing. I have ever had and I have closed many times.
Pk Finesse
this company have worked with me even…
this company have worked with me even when I was ready to give up. they kept me going..
Glyn
Five Star Review!
Everything except closing can be done online, very easy to read online instructions and exactly what documents need to be submitted, and can electronically sign. Very fast turnaround time and Brie was extremely helpful and answered all my questions and very easy to work with. I did a refi with you a few years ago and also had a great experience, thank you so much for making the whole process painless! With the rising credit card rates, it makes perfect sense to get HELOC with low interest rate.
Loukas Kasekas
I did not have to pick up the phone…
I did not have to pick up the phone once, everyone was available in a timely fashion in a digitally accessible way. No physical paper trail either!
Stephen Gentry
Closed in 17 days from accepted offer
This was the fastest mortgage process ever! Closed in 17 days from accepted offer. The pre-approval worked seamlessly, with the ability to upload all of my necessary documents from my IPhone. The team was in daily communication, reminding me of tasks needed to be reviewed. Wonderful process and experience
Toan Ha
Best loan borrowing experience-Andrew and Courtney were very professional
Andrew and Courtney were very helpful and professional. The process is quite lengthy, but dashboard tasks make it easy to complete each task. I really like the way that better.com is approaching clients. One of the best experiences in taking a loan directly from the lender. I would 100 percent recommend better.com to anyone who wants to avoid broker fees in taking the home loan.
Theophilus Chandrasekaran
Streamlined process
Streamlined process, super responsive.
Swiz Swanny
100% online, helpful staff
Great online platform, very communicative staff
D.M. Baez
An innovative lending platform that…
An innovative lending platform that WORKS ! Streamlined and efficient process that gets the paperwork stage quickly out of the way so you can get to closing and funded QUICKLY ! There were a few small hiccups with the notary/title company that sidelined the process temporarily at the end but overall they were minor and inconsequential. Brie was TERRIFIC ! We will be working with BETTER Mortgage again soon !
Alex Vvedenskiy
Effortless experience
Buying a new house seems to be a complicated deal. But with better , small tasks are quite easy to complete, and uploading any kind of documents was siper easy. Everything is done through e signing ,and you can schedule calls with the helpful Better team, thanks Maxine and Katherine for making this experience a breeze!
Salman Ali
We closed on an FHA loan in <30 days
We closed on an FHA loan in <30 days, definitely was a stressful experience but it was easy to get a hold of my team. Worked with Bryan Unkle and Alan Cruz and they were amazing.
CABESTHOME
Fastest closure and best price
I was able to close conventional loan on residential investment property within 18 days from locking the rate. I was able to complete pre-approval online.
Karen Couillard
Outstanding experience!!
I had absolutely no problems processing through my mortgage loan. KATHERINE was Amazing!!!! She is your most valuable employee. Always returned my calls, was so very patient and helpful and friendly. She knows her stuff and is efficient and through. I loved working with her. Even my realtor was impressed I wouldnt doubt if she recommends Better Mortgage to future clients. I tell everyone I know what a great experience I had with Better Mortgage.
Anton
I had a great experience with Better
I had a great experience with Better. They were quick to respond, review documents and their portal is nice and easy too. No hassles for me and closed in 30-45 days. I would recommend.
Tommy
SuperStar Lender ⭐
I used better mortage after looking at multiple different lenders and swapped from rocket mortage to better. I noticed that better was the ONLY lender that let me see the rate table and choose the one that fits me best. The tasks were completed piece by piece and were not done overwhelmingly. Throughout the entire process I was able to email Ashley or Someone from the loan department who was friendly willing & able to help me out with any concerns. We closed early, they are in California so it was awesome being able to have support after work in the eastern time zone. I even received a $2000 AMEX credit after 5 days of closing + multiple discounts on my loan. I have referred them to other friends and family. 10/10 Would HAPPILY use again.
Jayanth Shankar
Smooth and pleasant
Very smooth experience in general. Checking the calculations of various loan terms and amounts, submitting information and documents was very easy with the website. Their customer service was very quick and helpful in dealing with any trouble. Much better interest rates than I found elsewhere.
Jose Patino
Awesome experience!
We recently purchased a home and used better mortgage as our lender. The process was really smooth with minimal work on our part. We submitted the requested documents and better mortgage took care of the rest. The interest rates are fair and you can generate estimated loan documents to gauge what your closing costs will be and what you can ultimately afford. Overall I think better mortgage is beating rocket mortgage at their own game.
Justin Oser
Highly recommended!
Great service, clear explanations, quick to close - highly recommended!
George Toscano
Better is quick in response and is very…
Better is quick in response and is very professional.
Marshall Ogier
Great Experience
Overall, working with Better was easy, and the rate could not be beat. Ravon and Courtney were responsive and made sure everything was ready for closing. The only reason for 4 stars is an issue with closing costs. For some reason, when Better evaluated the property tax the day before closing, it was $2k more than the previous estimate. It would have been better if that was finalized sooner.
Ahmed Hassan
Would recommend Better to all new Buyers
The folks at Better were responsive, attentive, and extremely patient despite my nervous calls - they picked up and answered me completely every single time. Also they offered the best rates and truly try to get you the best possible terms - not just make a deal. My loan officer Adam, my coordinator Andre, and Robert who set me up initially were amazing. Truly made the loan process easy to understand and manageable, despite how stressful it can be to buy your first home.
Danish Khan
Best service
A team that really cares for you to get the best deal made everything so easy. Even now when their job is done they will be with me until I get my keys. Amazing service by all
timgnewbellsouth.net
Great experience.
Great experience in all regards. Brie Williams was extremely responsive in a surprisingly timely fashion, helpful, even in the few rough patches. I'd recommend Better to anyone who asked.
Kevin
Above and Beyond Experience
Everyone on the team bent over backwards to help us have a great experience and make us feel like we were important customers. I would highly recommend. The process was so easy and stress-free.
Staci McCullough
We could not be more satisfied with our…
We could not be more satisfied with our mortgage process. Having purchased before and sold recently, as well as working in the financial industry in the past - we know how daunting a mortgage can feel. I was impressed with the streamlined digital application and ease of use. Very quick turn around, efficient communication, great options. Would definitely recommend!
Ajay Ryerson
Efficient and a Real Money Saver!
Better was a very easy lender to work with. We were first time home buyers and found Better's online platform efficient and we definitely enjoyed the cost savings that that efficiency brought (~$10K). All the people we worked with were available whenever we needed to contact them and were able to answer all of our questions.
Fabien M.
Happy first time buyer.
I would like to thank Better Mortgage for helping us buy our first house. Kasey and Andre were very helpful during the process. We were able to close on time.
Edward Brown
My experience with Better Mortgage was…
My experience with Better Mortgage was outstanding! Their customer service was great. They answered all my questions and the loan process from opening to close went smoothly.
Eric Marcelino
The Better team = Dream Team
The Better team was exceptional all around. Always responsive and helpful throughout the entire process. Don't give yourself a headache and try anyone else like I had done prior to learning about Better. You will save yourself time and money.
Misha Franklin
Had a great mortgage experience with… John Elliott and Andre Montagne
Had a great mortgage experience with Better. My loan officer, John Elliott, was helpful, patient, and answered questions quickly. This housing market is stupid. Rates are higher than they've been for awhile, housing values are also high, and inventory is low. It took months of looking to find a place, and John was there to update rates and answer my questions through it all. I could not have had a better experience with Better - did I mention they offered the best rates and lowest fees of the 4 lenders I compared?? When my offer was accepted, Andre Montagne was added as a team member to process the loan - he was also quick to respond to questions online or on the phone - I received calls at different milestones, which was above and beyond, in my book. Thanks to the Better Team - to John and Elliott, and all of those that support the process to get the work done. I move into my new house in 2 days, and I'm so grateful this important piece of the process went as well as it did. Great job all!
Jesse Morris
Third time using better …
This is my families third time using better. The process is always easy and seemless. We did run into some issues this time and it showed how not being able to talk to the the actual underwriter is a pain. In Traditional lending I would have been able to talk to the underwriter. But overall the experience was good and will continue to use them if price is right.
Erjon G
Thank you Better Mortgage
Thank you Better Mortgage, specially Justin and Brie, we got to the finish line 5 days prior to the original closing date. I highly recommend Better Mortgage, primarily is an online lender, you submit the applications and follow/complete upcoming tasks and you will get to the finish line, support is super quick for any questions/guidance you may need!
Afonne Eze
A Better buying experience
I'm very happy that we decided to use Better mortgage when purchasing our home. The online portal was easy to use and helped us to stay informed and on track. Being able to generate an offer letter and modify it easily was very helpful. We felt comfortable that we were getting the best interest rate, and there was transparency in costs so we knew what to expect on closing day. Our Processing Expert Ashley Henry was incredibly supportive throughout the entire process and we're particularly grateful to have worked with her.
Owen Smith
Melanie Intriago was great and really…
Melanie Intriago was great and really helped moved things forward. Some things took a little longer than expected, such as the appraisal and its review. Overall great and easy experience!
Kaci Robinson
First time buyer
First time buyer - Everyone at better were so helpful, Anna, Martin & Nick were great throughout answered all my questions so quick and thorough and kept us up to date with every part off the process, beat the rate we’d been given initially first time. We’ve already recommended them to others, couldn’t fault them it’s been the most stress free process and we can’t thank them enough for securing our first mortgage for our dream house! Massive Thankyou to everyone
Tash
Highly recommend!!
Chris and Amanda were brilliant. So helpful, so efficient… our circumstances were slightly complicated yet with their advice and support, the mortgage was approved within a matter of days & they continued to be helpful right up to completion. Highly recommend!!
Bahar
Jai was brilliant from the initial…
Jai was brilliant from the initial conversation all the way to getting us an offer, absolute star who listened to everything I wanted but also gave me his expert opinion which helped me change my mind for the better, and also got us an offer within 2 days I am so impressed, my 5 star is solely based on Jai, cannot wait to use him again !! Can’t forget Ashleigh, our case manager either- she kept us updated at each point of the application; thanks for all the hard work!
Steve Gable
Happy Customer
Great people to work with. They were there every step of the way answering all my questions and providing solutions to any hiccup that happened. The program they have is easy to follow and saved me tons of money. I will use them again and I will highly recommend them to anyone that needs in need of a home loan.
Anderson Burris
First time home buyer
I am a first time home buyer. I could not get a better rate anywhere. I received my loan estimate and sent it out to multiple loan companies. Big banks and small local banks. They would call me back hours after submitted better mortgages loan estimate and tell me they could not beat the price. The experience I had with better mortgage was great. I recommend going with better mortgage after you do the due diligence of comparing rates and estimates. You won't be disappointed or discouraged after you fully commit to better mortgage.
Victor Cruz
Very satisfied with Better Mortgage Team
Better Mortgage made the process of buying my first home easy and hassle-free. I had an excellent Agent, Josef Scigliano, always answering my questions and requests. I do recommend Better Mortgage, as soon as my offer was accepted, they worked really fast to close my purchase. Thank you!
Julia Casselman
Compare and See - they are Better
They will answer any question you have in whatever medium you prefer with as much explanation as you desire. I was never left wondering what was going on, and they were extremely patient when they answered the same question multiple times. I researched a lot of banks and mortgage companies, and no one had a better overall rating or lower costs. It was a no brained. Another mortgage company asked me to give him a chance to see if he could do better. He could not! He was not Better. 😉
Patrick Carter
The team at Better were such a pleasure…
The team at Better was such a pleasure to work with. They helped me quickly expedite closure and as the home buyer I was ready to close within two weeks. Everything was spot on and the task manager really helped me keep abreast of the items I was responsible for in purchasing my new home. Communication was fantastic and the team was quick to respond to my questions
R C
Highly Recommend Better.com
This was my first mortgage, in Brooklyn, New York; buying a condo direct from my landlord (no broker). The online process was smooth and efficient. Ankit S. was my my home advisor, very patient with all my questions. I highly recommend. I had been working with an agent who tried to scare me into not using Better.com - saying they don't know Brooklyn, don't know how to do condo mortgages - all proven to be false. Better.com was able to give me a much better rate and guarantee it for a longer period of time.
ALICE BENNET DANIEL
I am very happy with the services of…
I am very happy with the services of Better Mortgage. The team was very clear with their direction & very quick with the entire process.
Felix Johnson
They did ok I guess
They did ok I guess, their service and support and my consultation wasn't anything that stood out, i think i will still look around and see what other companies have to offer, just felt very average
Christina
Better Mortgage simplifies the process
Better Mortgage simplifies the process. A representative is assigned to your account and works with you and communicates each step of the way. When the closing is assigned you select the appointment day and time and they come to you. It was so easy working with them.
Pamela Palmer
Kristy and her team was amazing!!
Kristy and her team was amazing!!! I would refer Better anytime!
Ken Blackburn
On line task tool works well to keep…
On line task tool works well to keep the process on track with few surprises.
Athen Jones
Better is a Great team to work with.
Better is a Great team to work with in our home buying experience. Hopeful to work with again soon! Thank you so much!!
Kim
From the beginning of my refinance to…
From the beginning of my refinance to the end I had a great experience with Better, especially great help from Chris Flowers
Keith Hardin
Better is the Best
The team at Better kept me well informed on the process associated with buying my home. they were really courteous, knowledgeable, available and helpful in the process. I will recommend them to friends and family.
Kate
I had an Excellent experience w/Better.com
I had an Excellent experience w/Better.com mortgage. My loan processor ‘Hillary Hall’ was fast to respond to any questions I had. I loved the easy ‘On-Line’ Application. I uploaded all the required documents. I got a confirmation that everything was received and under review by the loan underwriting department. I was told to check the online ‘status’ every day, which I did. They did have a few questions on some of the documents I submitted, so I had to provide additional documentation. A week or two later, I got a message from them telling that my ‘loan has been approved’, AND they were going to be able to close early! A few days later, a notary company called me to say they had all my mortgage loan documents, and were ready to meet with me at my convenience, so I could sign them & they could notarize them. I was expecting a lot more hassle. My mortgage application was started and closed in 25 days. Amazing. No problems at all.
Richard Gieske
Excellent Customer Service and Guidance
Grace expediently got me on track for the loan that met my needs, making it easy to consolidate some higher interest debt while taking some cash out of my home's equity to help pay for my daughter's college tuition.
Daniel Lennox
Great Experience
Process was easy, efficient, and the team was clear on next steps throughout. This is now my third mortgage/refinance done with Better and the process gets easier each time.
Anand Rao
Great experience
Great experience! Loved the detailed yet simple online application process and competitive rates.
Sriram
Everything went very smoothly
Everything went very smoothly. Ruby was great at guiding me through the process and the technical prowess of the product is obvious.
Aparajith
Good experience
Overall had a good experience. They did the process smoothly; no problems. My only gripe was it was a little hard to get a person to speak to regarding the mortgage if I had questions.
Vidya Sagar Rao Madhavarapu
Our experiences with Better
We had a great experience in closing our loan with Better Mortgage. Process was easy did not have any issues dealing with out of state lender via internet. I would recommend Better Mortgage to anyone looking to finance there home.
Anonymous
Eric is a top notch loan consultant!
Eric is a top notch loan consultant that made me a believer in Better mortgage. As a small real estate investor, he gave me the best rate, best terms and ultimately the best service (his team included of course). Give Eric and Better a try and you’ll see why they truly are Better in so many ways. Thank you!
Ron Hansen
Very easy and convenient experience in…
Very easy and convenient experience in refinancing our mortgage. Lance and his team were easily accessible and able and willing to answer questions and guide us through the hole process. We never had to leave our home. The appraisal was coordinated by Better and the closing was in our home - both at our convenience.
George
Better, a good mortgage lender
Choosing a good mortgage lender is crucial, whether you’re buying a home for the first time or refinancing an existing loan. BETTER checks all the boxes and is consistently your best choice.
Andrew K
I didn't expect Better to be this good
I didn't expect Better to be this good. I decided to use Better because of their (much) better interest rates. Their customer service was excellent. Even my agent and title company were pleasantly surprised after having difficulties with other online lenders.
Lic.Enrique Ortiz
Excelente Refinance withower
I Refi my house with Low interest in the market, lower closings costs, I am very happy, with my new loan I save $6,500 annually, Thank you fir your excellent services
Lilly Velazquez
Easiest Refinancing ever.
The entire refi process was so easy and everyone was so helpful, professional, and informative.
Elene Whalen
I had a fantastic experience working…
I had a fantastic experience working with Elie Khouri at Better.com. I’ve done several refi’s and property purchases over the years. The lending process has ALWAYS been a nightmare!! My experience has left me feeling awful and blindsided. Working with Elie Khouri at Better.com was an ABSOLUTE PLEASURE!! I would recommend Mr Khouri to anyone at any stage of their lending process.
Philip Jones
Quick and easy
Quick and easy. Evan was the most responsive agent I have ever felt with. Excellent customer service.
Jonathan Bailey
Very easy
Very easy, totally electronic experience. No surprises and closed on schedule. Reps maintained contact throughout and answered any questions promptly.
Joe Hamilton
Easiest loan yet!
I’ve purchased and sold many homes over the years and my experience with Best was the easiest and quickest. The team is very responsive and promptly respond to queries. I never was concerned about progress with my loan because the electronic tracking form was easy to understand and I was able to see the completed tasks and the uncompleted tasks.
John Leak
My experience with Better Mortgage was…
My experience with Better Mortgage was great. My contact was Sarah Hoogerhyde she was awesome! When I had questions and problems she solved them quickly and professionally.
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