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BankRate Review

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Reviews 1224

Darren Wells

2025-05-12

Simple to understand process

Already getting quotes for mortgage

John

2025-05-12

It was very easy to get several viable…

It was very easy to get several viable mortgage quotations very quickly.

kaki

2025-05-12

Sage personal was ultra helpful

Sage personal was ultra helpful

Guy

2025-05-11

Seems like they have lots of qualified…

Seems like they have lots of qualified lenders but you do get bombarded with calls and emails. It's too much for me. But I don't know if there is a better way. Plus our situation is a bit on the complicated side.

Teresa

2025-05-11

Super fast response

Super fast response. No waiting!

William

2025-05-10

Easy to navigate website

Easy to navigate website

robert

2025-05-09

Easy process

Easy process, provides a good overview of what is available. Actually picked one provider to follow up with

Asen

2025-05-09

You made it easy to find the answers I…

You made it easy to find the answers I needed about mortgages.

James

2025-05-09

The summary statement seems wrong

The summary statement seems wrong. It says it "includes $580,000 per year from Social Security,"

LINA HERNANDEZ

2025-05-08

Great info

We were looking for information regarding a payment, the agent was extremely nice and helped us quite a bit.

Carla

2025-05-08

I thought I would need a professional…

I thought I would need a professional to initiate the process but I didn't it was simple enough for me to understand,Thank you.

William

2025-05-08

Easy to use

Easy to use. Gave me competitive rates and contacted lenders on my behalf. A really easy experience!

Jacob

2025-05-08

5 star rating!

Was grate! Purfit!

Jose

2025-05-08

Jesse is great

jesse was great.

Customer

2025-05-07

Quick response and very helpful

I just had a couple of questions about re-fi and someone got back to me right away. He was very helpful and knowledgeable.

Daniel

2025-05-07

I ordered a case of dessert wine for a…

I ordered a case of dessert wine for a New Years party. Despite using the holiday delivery schedule on their site, not only did nothing turn up in time, but it took nearly a week and three separate customer service inquiries to get an explanation from the company about what had happened. Eventually I got short email stating they'd taken my money despite not having the item in stock! The shop then took another nine days to process my refund. The company should adjust their system to let people know whether items are in stock or not so they don't create false expectations that goods will arrive on time. There should also be a shorter processing time for refunds and better customer service.

Atiq

2025-05-07

Bank rate app makes it simple and easy…

Bank rate app makes it simple and easy to calculate mortgage without going into unnecessary info collection

Michael Sienkiewicz

2025-05-06

good

very good, but then the entire thing got hanging and noth9ing happening. As I was on the phone it was quite distressing

Sandi

2025-05-06

Super easy and gave lenders with the…

Super easy and gave lenders with the best rates. I still need to compare closing costs to see if that is why their rate is best, but so far so good.

Muhammad

2025-05-05

my revuew

It was great.

Jaden

2025-05-05

Got the info needed and no spam

I got the info I needed and did not get spammed with a bunch of call or emails. I have already recommended Bankrate to several people.

Loretta Murray

2025-05-05

EasyToUse

It was very easy to use this calculator. I am very pleased.

LAWRENCE BYRD

2025-05-05

Many responses within 15 min...

Many responses within 15 min.... but vulture-like behavior... not just email or texts, but multiple phone calls from the same agent(s). So good on one hand, but suffocating on the other. Overall: yielded results so 5 stars

Edwardo

2025-05-05

Great options

Great options, fast response and awesome rates

Thurman

2025-05-04

I just think they would help us get in…

I just think they would help us get in a home way before anybody else would I really have a chance with them more than anybody else other people look at you like your a bum or something and I don’t want to help anyone and I really think my best chance is with you guys

Christopher

2025-05-02

The lender was great!

The lender was great!

Norman

2025-05-01

It is early days yet.

It is early days yet.

RICARDO

2025-05-01

Using bankrate was an easy way to get great rates!

Using bankrate was an easy way to get top lenders with competitive rates in one spot. As soon as I applied I had a lender reach out. All 3 lenders reached out within a few hours.

William

2025-05-01

Quick response (about an hour)

Quick response (about an hour), answered my questions and followed up with a quick text outlining the discussion.

Mary

2025-04-30

Worked with James Egbert,

Worked with James Egbert, I really appreciated his low key, no pressure conversation. He was so pleasant, no stress at all.

Michael

2025-04-30

Awesome service!

The loan companies that responded were very helpful and knowledgeable. Can’t wait to get my purchase in motion!

Cynthia D

2025-04-29

My experience was exceptional

My experience was exceptional. My last review did not show all 5 stars. I always go to bankrate.com and also tell my real estate buyer clients that bankrate.com is a helpful resource.

YURI

2025-04-29

Good Information

I received the information I asked for with additional options and choices.

Marc

2025-04-28

I didn't get an online quote

I didn't get an online quote. Just a pile of unwanted phone calls.

Austin

2025-04-28

BankRate is extremely valuable

Bank Rate was a great resource to find a competitive mortgage lender in my area! I recommend them to anyone who wants to learn more about personal finance and shop for lenders.

Jon

2025-04-28

Rates were bait and switch

I like the tools you provide. Having a list of lenders is helpful, but all the rates shown were bait and switch buy down rates, not par rates. Not one of the lenders I talked with had anywhere near the same rate as was advertised.

HARIKRISHNA KUNIGAL YOGA

2025-04-26

An experience with old hoise

Area is very good, since the house is old which needs complete renovation, hence expecting if can be sold by 600,000.00 . please let me know feedback.

Mari Lee Holtzman

2025-04-25

Alliance

Alliance. Tony was great. Such detailed explanations. Covered all bases. Great experience!

James

2025-04-25

Being able to see the rates was super…

Being able to see the rates was super easy, and the lender I connected with (Sunnyhill) was exceptionally proactive about working with me and squaring away my mortgage

Ralf P Carreon

2025-04-23

Ralf P Carreon

Purok 13 Tenago Poblacion Kapatagan Lanao Del Norte 9214, Philippines

Mehmuda

2025-04-22

Fast responses from lenders with…

Fast responses from lenders with knowledge.

Patricia

2025-04-22

Easy to use

Easy to use, quick responses, able to select from choices of banks, VA, FHA, etc. and current.

Paul

2025-04-22

Very easy to use and compare costs

Very easy to use and compare costs. Reliably the best rates I can find anywhere.

BRIAN

2025-04-21

Rates should be more apparent and…

Rates should be more apparent and Rocket Mortgage was horrible.

Sam

2025-04-21

fast and easy

fast and easy

Jennifer Marco

2025-04-19

Having multiple lender options helped…

Having multiple lender options helped us with our nontypical situation to find a solution.

Merlyn

2025-04-19

Prompt and effective.

Prompt and effective.

Dwayne

2025-04-18

They explained the full process and…

They explained the full process and made additional offers with explanation of why the may be a better deal.

Mallory

2025-04-17

Awesome experience!

Cody is knowledgeable and makes a stressful process easy! He has been very helpful and kind! We appreciate being able to ask questions and have him through the whole process.

customer

2025-04-17

I found it very beneficial that I…

I found it very beneficial that I didn't have to research any of the particulars great website

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