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BankRate Review

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Reviews 1141

BRIAN

2025-04-21

Rates should be more apparent and…

Rates should be more apparent and Rocket Mortgage was horrible.

Sam

2025-04-21

fast and easy

fast and easy

Jennifer Marco

2025-04-19

Having multiple lender options helped…

Having multiple lender options helped us with our nontypical situation to find a solution.

Merlyn

2025-04-19

Prompt and effective.

Prompt and effective.

Dwayne

2025-04-18

They explained the full process and…

They explained the full process and made additional offers with explanation of why the may be a better deal.

Mallory

2025-04-17

Awesome experience!

Cody is knowledgeable and makes a stressful process easy! He has been very helpful and kind! We appreciate being able to ask questions and have him through the whole process.

customer

2025-04-17

I found it very beneficial that I…

I found it very beneficial that I didn't have to research any of the particulars great website

Steve Hall

2025-04-16

Quick response

Quick response. Knowledgable lender.

Val Gokey

2025-04-16

Easy and quick

Easy and quick

Dave Simmons

2025-04-16

Too many options

Want to see rate without a phone call

Donald

2025-04-15

Sean at TOMO provided us with a quick…

Sean at TOMO provided us with a quick and seamless pre-approval process that will enable us to shop with confidence.

Glenn

2025-04-15

Bankrate is only truly reliable site…

Bankrate is only truly reliable site for all your banking and loan needs!

George

2025-04-14

1 responded quickly when it mattered…

1 responded quickly when it mattered during the 10 yr situation. Others just had too many calls to get to me.

Frank

2025-04-14

Quick response and the agent gave…

Quick response and the agent gave honest feedback.

Charles H

2025-04-13

Quick process and connected within…

Quick process and connected within minutes, submitted our application within the hour

Alan

2025-04-12

"Current rate" included significantly…

"Current rate" included significantly more points and higher fees when actually getting a quote

Harley

2025-04-12

Good

Quick and easy

Islam

2025-04-12

Too many phone calls

Too many phone calls … but I love that Bankrate is checking feedback and taking steps to fix it. Changing it from 1 to 4

Anna

2025-04-11

it's easier to see what current rate…

it's easier to see what current rate with various situation which can be customerzied to match mine. Great, thank you.

Lynda

2025-04-11

I chose the 1st recommended lender .

I chose the 1st recommended lender and received a great rate and terms. The lender I chose was Sage Home Loans Corp and Brian has been terrific.

Paul

2025-04-09

Only one of the three lenders actually…

Only one of the three lenders actually gave me their current rate. The others want to talk to me first. Not what I asked for Update Actually, this was not a fault of Bankrate. It is an issue with the lenders. Even after putting the not “don’t call me. They all called me eventually one called immediately

Kacey

2025-04-09

Very easy to locate a good mortgage…

Very easy to locate a good mortgage lender

JAMES BATTLE

2025-04-08

It was a pleasurable experience.

It was a pleasurable experience.

L A

2025-04-07

I specifically selected 10 year fixed…

I specifically selected 10 year fixed loan options on Bankrate.com. It seems your partners are not programmed to take the selection into account and automatically sent quotes for 30 year mortgages which is not what I am interested in.

Ellen

2025-04-06

Prompt responses and qinfo

Prompt responses and quick, easy information

Dianne

2025-04-05

Representative PJ Vital

Knowledgeable, friendly & quick. but too new in the business..(2 mths ) therefore the quote was totally incorrect & not what we discussed.. he lied about the process & blamed it on “software” gliches. They deducted an appraisal cost from my cc prior to any documented & agreed on deal…now I am awaiting a refund!!! He convinced me to sign the incorrect documents so as he could process a rate lock and in order to later correct them, ( his words ). That was also a lie. Don’t deal with Sage…

Michelle

2025-04-04

Very nice and helpful

The lender not pushing me to refinance till the rates are lower.

Mirinda

2025-04-04

Information was easily accessible and…

Information was easily accessible and correct

Rogena

2025-04-03

Well I was really expecting to see…

Well I was really expecting to see CURRENT REAL TIME FIXED INTEREST RATES but I did not see that. That is the most important thing about a loan and the time of course. Lots of questions were asked but really got no info at all. *Under income source, it had OTHER but not place to comment what other was. Such as SSI, Disability, Annuity payments. You would think you would want specific info in order to determine anything.

SS

2025-04-03

Rates were too high overall

Rates were too high overall

Hitman

2025-04-02

It was nice talking to you Tim and it…

It was nice talking to you Tim and it was great that he gave all the information upfront and cleared my queries.

Lisa Barry

2025-04-01

Easy way to find lenders.

Easy way to find lenders.

Beverly J Mether-Makela

2025-04-01

A GENTLEMAN WITH A SENIOR CLIENT

MUTUAL OF OMAHA BROKER THOUGH NOT LICENSED IN TEXAS WAS A PATIENT & KNOWLEDGEABLE MAN...PATIENT WITH ME 82...AMEN

Gloria Vaughn

2025-03-31

I love that I got several options and…

I love that I got several options and was able to obtain great information about them, including some I didn't even know existed or could use.

Kathleen

2025-03-31

I like Bankrate

I like Bankrate, it gives you up to date companies who offer best online rates.

Nestor

2025-03-31

Straight to the point

Straight to the point, which is different lenders/rates comparison. I received phone calls and text messages from the lenders I choosed, giving me the explanations and quotes I was asking

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