OFX Review
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Reviews 10803 
Akhil Kumar
I really loved the fact that they were patient
I really loved the fact that they were patient with my questions. This was my first time using the platform, and they were helpfuil.
Sue
My go to money transfer to different currencies
Beautifully smooth and easy and a great rate. The speed of the transfer was incredible, excellent service.
Justin Earl
I use OFX to pay for overseas shipments…
I use OFX to pay for overseas shipments (wire transfer). Competitive rates and always quick - in fact, I've tried several other services for this over the past 20 years and OFX is by far the quickest, easiest, and cheapest.
Malcolm Falconer
Simple execution
Simple execution, concise information and efficient response.
Paul Hennen
Very professional
Very professional
Steve
Reassuring personalised experience
When you’re transferring large sums of money digitally around the world, it’s super helpful and reassuring to have a human take you through the process and checks for you. Lily always has time for a note or a call and she is the reason I continue to use OFX.
Ali
Delay
I had a bit of trouble getting the money transfer to OFX confirmed. They couldn't find my reference number even though I had put it in with BPay. Finally successful but it took days and that isn't good when you need to get the money transferred quickly. I've used them several times now and had no problems in the past.
C9
Rex provided fantastic assistance
The OFX team member who answered my call
Stuart Usher
OFX never fails to impress
OFX never fails to impress me with the ease of the transaction process and the speed and efficienty with which my latest, and all all previous transfers have been handled. Many thanks
Judith McFarlane
Great friendly efficient service as…
Great friendly efficient service as usual.. highly recommended
Andy Browning
We live in the uk for 6 months and NZ for 6mths
We live in the uk for 6 months and New Zealand for 6 months obviously summer. So we often transfer funds between countries. We needed a small amount transferred from NZ to UK to balance our cash flow we put the order in the morning and the the funds were in our UK account in the afternoon so easy using the App.
Nev Petit
Used Ofx for the first time yesterday…
Used Ofx for the first time yesterday and one of the best experiences. Exchange rate gbp to Thai baht good and whole process from registration to execution couldn't have been smoother. Great communication and within 24hrs transfer completed. Will definitely use again
Margrit
Excellent service
Excellent, reliable and fast service
Laura McG
Seamless and efficient
I had a client manager who went above and beyond to assist. I am not a business and had a one off lump sum ; the client manager still treated me as if I was routine client and ensured that I had all the help and guidance required without pressuring me or rushing me to make a transfer. System easy to use, efficient and transfer happened seamlessly. (I am not tech savvy!)
Catherine Pal Cathy
Fast,efficient
Fast,efficient, great communication.
John Barrett
OFX is easy
OFX is easy, efficient and responsive. No hassle
n tendler
Sasha assisted me in setting up a limit…
Sasha assisted me in setting up a limit order and guided me- despite many years of experience with OFX- to split the order into several different transactions due to having several recepients. Helpful, professional and very understanding!
Basavaraj Satanur
OFX Simply the best
Easy and peasy method to transfer your money through vire method and OFX is known for its great service and trust. I highly recommend OFX to any one.
Luke Lambert
Follow Up Great
Follow Up Great Was just getting some quotes have used the service before and got a phone call from Assyl. I wasn't ready to transfer for a couple of weeks, but they followed up when i forgot. great work
Joseph McGowan
Bernadene Leeuw
Bernadene Leeuw, has been very helpful to me. She is super professional. OFX as a company are highly efficient and I would have no hesitation in recommending them to people I know and love. Well done and thankyou
Geoffrey Norcliffe
Always reliable ,although the exchange…
Always reliable ,although the exchange rate is not competive
Peter
Fantastic service
Fantastic service. Very prompt and professional. Great rates!
Tony Pfeiffer
Fantastic customer service
Arushi was very prompt and attentive to our requirements and we now contact her every time we need to transfer. She is really an asset to your business
frederick john WOLSKI
swift transactions
swift transactions and they notify of the trade instantly and again when paid
Bryan Phelan
a bumpy ride. the transfer had its glitches and took…
the transfer had its glitches and took days longer to transact even though there were no errors with account details etc. the one impressive thing in this matter was the application of OFX operative Sasha Chen who followed up and tracked the misfires and kept us informed, even though the details were often hard for her to attain. her care and concern were much appreciated.
Aidan M
The company is very thorough
The company is very thorough, with much better rates then the banks. Sean O’Connell was great to deal with.
Yvonne Bellaart
Fast & efficient.
Fast & efficient.
Mr Jan Smit
Smooth
Hi. Nice doing business with you. The whole exercise was easy and quick, the funds being transferred to my UK account within 24 hours. Very happy with your service thank you.
Brooke Leggett
Arushi was so helpful and…
Arushi was so helpful and conscientious. She secured me a great rate and seamlessly made my transfers!
Will
Arushi was personable and knowledgeable
Arushi was personable and efficient. Her timely follow-ups and expertise ensured my first major international transaction went smoothly!
Diane
Helpful customer service rep…
Arushi has been so helpful as my client manager. She assisted me with transferring funds, which I had no previous experience with. Her clear explanations helped me through a few technical road blocks and helped me achieve a better result with the exchange rate. Arushi’s kind and reassuring manner allowed me to feel confident with the transactions and with using OFX.Thank you Arushi!
Frederick Majocha
Quick
Quick, easy and efficient service.
Margaret Kirby
Excellent service
Excellent service. Everyone was so helpful in assisting me with my transaction. The regular communication was brilliant for someone like me who wouldn't be great with computers.
K2 Enterprises
Very easy Very safe
Very easy. Safe. Fast process. Used for karge transfer saved thousands.
William
Arushi was exceptional in a series of…
Arushi was exceptional in a series of linked large money transfers from GBP to AUD. She wisely suggested I take out a Limit Order at a favourable but realistic exchange rate for the series of transactions. She was there for me throughout the process. She contacted me out of hours to reassure me that all was working even when the evening crew had become confused. A lovely manner accompanied an effective style. Exemplary!
Zack Deban
Amazing experience, thank you Hayley...
The support I received from Hayley Evans through the whole journey. Also, how streamlined was the whole process. Amazing!
William Finnan
Arushi Kukreti was excellent
Arushi Kukreti was excellent and very helpful in answering many questions i had I have never used OFX before but after talking to Arushi I feel more at ease with the platform and ready for my first transaction
Ray Murray
So much better than the banks
Very impressed with the service, the fees so much better than the banks that are outright thieves! The speed and extra level of communication was so welcomed and appeasing! You have a customer in me for life!
Fiona Gore
Terrific experience
We dealt with Bernadene and she was just terrific. This was the first time we had used OFX, and she helped us so much - from setting up our account, through to the full transfer process. We really do thank her for being so patient with us.
Andrew Grant-Taylor
Easy process to follow providing a…
Easy process to follow providing a better rate than the banks - good follow through communication at each step.
Laura
Fantastic service and support
Dave has gone above and beyond with his service and support. Even when he was not personally available, he made sure that we were put in contact with one of his colleagues. We were never left wondering what was happening and always had a real person to contact with questions and concerns. Great service!
Rita Seitz
Quick and easy
Instructions are very easy to understand and the speed of the money transfer is unbelievable. I am using OFX for years now and will continue to do so.
Paul Bide
OFX client fx currency accounts a great feature
The new functionality is great. Getting the accounts funded is very streamlined in this new version I have recently experienced. Being able to hold foreign currency balances is very helpful and removes an awkward step and expense of having foreign currency accounts elsewhere.
L Lew
Arushi was wonderful
Arushi was wonderful. She listened and explained everything clearly. I really appreciate OFX for their wonderful staff and reliable, economical service.
Anthony Capiaghi
Sean O'Connell has been very helpful.
Sean O'Connell has been very helpful.
Phil
Excellent service
Excellent service. Prompt, reliable and friendly.
Nicholas Adamson
OFX service is fabulous
Lily Cai has been exceptional in helping me repatriate funds from USA to Australia. She was very proactive in helping me navigate the current political impacts, forward exchange contracts / limit orders and always attentive, efficient and a great communicator. I have been using OFX for 10-15 years, have always found them to be the most competitive on rates and the online platforms really easy.
Mervyn Dobbs
As always OzForex are surperb
As always OzForex are just so accommodating - informative and efficient. Always a pleasure to deal with
Mike Delaney
Client manager Bernadene was awesome
Client manager Bernadene was awesome. She was caring, straight up and factual and what she said would happen, happened like clock work.
Paula
Five stars exceeded
Bernadene was fantastic at talking me through the whole process. The account was so easy to set up and extremely user friendly to use. Would not hesitate to use again. The funds were transferred from the UK to NZ on the same day that’s incredible.
Duncan Gilmore
Professional Personal & Prompt Service
Bernadene recently helped me with set up and trial transfers with OFX. Excellent professional service and follow up by Bernadene. It's quite unusual to get personal service with prompt action from many large organisations these days, however I was pleasantly surprised. Thanks Bernadene.
George Harper
Every step of the way!
Bernadene Leeuw--Bernadene has been fantastic helping me navigate my way through setting up a new OFX account with the ability to handle future Australian share and dividend transactions via Link Market Services, now called MUFG to our NZ account Bernadene was there there every step of the way, I could not have done it without her help--thankyou!
Gary Glogoski
Easy to use Platform.
Easy to use Platform. Great customer services if any queries. Exch rates beat what we can get from our bank.
Andrew Gell
OFX Arushi Kukreti great service
Arushi was hugely responsive and a pleasure to deal with. Was very clear on how my forward contract deal would work and outcomes achieved. Very good service.
Tina Chen
Great client manager!
Sonja is my client manager and she was exceptional in helping me navigate my tight exchange deadlines. She was courteous and polite, highly professional. I was initially unsure about OFX after the long customer service line wait but Sonja completely changed my impression of OFX and I would highly recommend her!
Harley Steven
Lily Cai
I am new to OFX and Lily has made life easier and easier each day. She deals with my requirements efficiently and speedily and gives me peace and satisfaction with the end results each time.
customer
Great experience
Bernadene Leeuw was my client manager. She was really helpful in explaining the process and ensuring I understood the system. I was very grateful to her for helping me navigate the specific complexities regarding my situation.
Megan Plumridge
Dave Swadel made what could have been a…
Dave Swadel made what could have been a really stressful transaction so much easier. It was an outside the box situation, and Dave kept in touch, even calling me out of hours to help deal with issues in other time zones. Epic service and we got a great result!
tkdy tkdy
Excellent work by Andrew
Andrew is really helpful in all aspects, prompt and effective
customer
Good company with good service
The rate of the company is good And the staff Andrew Lee is very helpful. What's a nice service
Martin Buglass
I recently relocated back to the UK…
I recently relocated back to the UK from NZ and OFX were very patient with me and managed the transfer of my funds. Thanks Dave. Five Stars.
Elizabeth Lennon
I used Dave Swadel
I used Dave Swadel. He was amazing. Kept in touch online and via email. He also phoned me and talked me through the process of how to use my OFX account to transfer money from New Zealand to UK. I so appreciate his help and support in making this happen as I was very nervous about doing so, but it all went smoothly and allowed me great peace of mind. I will certainly be using him again to assist with any future transactions and would highly recommend this company and Dave Swadel
Lani Slaughter
Uk inheritance …
They were very thorough when dealing with my account due to the large sums of money I needed to transfer the was good due diligence
Eileen Burnell
My dealings with OFX have been hassle…
My dealings with OFX have been hassle free. All my emails were answered in a timely manner. Money transfer rates have always been good and, of course, fee free is always a bonus.
Wise Gabrielle
It’s always fast and efficient highly…
It’s always fast and efficient highly recommend
Snehlata Mathur
Hassle free
Hassle free, no fee and trustworthy. Had great experience using OFX. For a large amount to send to India, I found it the best application. Highly recommend.
Charles Smith
Transfer was fast
Transfer was fast, competitively priced, and very easy. I highly recommend OFX.
DarrenPang
Thank You to OFXpert Katelynn T and Team
I've used OFX several times in the past and have always been impressed with their excellent customer support and seamless transaction process. Most recently, I had to make an urgent transfer involving a large sum of money. Unfortunately, due to an error on my part, the transaction was delayed. In what was a very stressful situation for me, OFXpert Katelynn T went above and beyond to assist. She was not only incredibly knowledgeable but also patient, reassuring, and proactive in helping me resolve the issue. Her help made a significant difference, and thanks to her support, everything was sorted as quickly and smoothly as possible.
Patricia
Excellent Customer Service
I have used OFX for 5 years and each time the experience has been positive. The team at OFX is knowledgeable and professional. They work hard to resolve any issues in a prompt manner. I would like to recognize the team in the UK and the US as exceptional OFX experts. They has proven time and time again to have the experience and in-depth knowledge to resolve even the most difficult issues. OFX makes the process of transferring funds smooth and easy.
Guest
Safe transactions
Fast,reliable, always a great job done by the team at ofx
David Webb
Intuitive and easy
I'm only an occasional customer, but everything was intuitive and secure, and went smoothly. Super 24x7 support.
Bill
Confidence counts
Absolute confidence that any transfer I make will occur safely and promptly
Clin Corr
Great service
Great service - efficient and trust worthy. Staff are quick to address any issues. I have been using this service for nearly 20 years, I recommend it to all my friends and family. Keep up the great work.
Richard Maddren
After having long waits to speak to a…
After having long waits to speak to a staff member I tried another extension and was answered promptly by a woman who acted promptly and with patience. She was apleasure to deal with.. If I hadn't had the initial wait I would rated it 5.
Mike
Good service
I phoned after I had a problem on line activating my old account, I spoke to Sonja and she was extremely helpful and had my transfer moving quickly. Thank you for the prompt action.
Joseph McGowan
Bernadene Leeuw,
Bernadene Leeuw, Was so professional and kind. She kept me informed throughout the process of transferring funds from my apartment sale in Scotland and buying my new home in NZ. It was a complicated and stressful time but Bernadene “held my hand” and it all worked out. Thankyou Bernadene
Xeric Services
Competent, fair, responsive support
They are competent and very responsive with their support. I purchased a forward contract and made mistakes at the end of the contract using the money and settling, they worked with me, they were patient and I was actually very surprised by how good my experience was.
Sneh Mathur
A huge thanks to the OFX team
A huge thanks to the OFX team for the smooth transfer of amount abroad at a great exchange rate. It is my pleasure to deal with OFX. Their customer service is great. Because it was international money transfer, it took little more time to get to the receiver but good exchange rate and free service makes OFX worthwhile to use. I highly recommend OFX.
David Hartnett
No delay
No delay, good!
Yvonne Reilly
Trust OFX
I have always had excellent service sending funds overseas through OFX having used them for quite a few years now. Just be careful and check before you complete your transaction.
Steve Allen
Brilliant as always
Brilliant as always. Quick and efficient and so much better rates than the banks.
customer
Easy transaction
Easy transaction, customer support was fantastic.
Rob Wightman
Prompt Assistance
Prompt Assistance I'm not sure what the cause of the delay in transfer from overseas was, but the help from OFX staff was excellent. Solving the problem on the same day. Thank you OFX
Tony Marsden
Works well
Excellent.. Quick, Simple and Safe. Working overseas, it's a great way to transfer funds
Alan
Quick, easy, safe and Secure
The process was simple, from start to finish. Placed my transfer in the morning and deal was completed the same day. Quick, easy, safe and secure.
Roanna
the staff and prices
the staff and prices, all great!
Bernadette Wright
OFX are so easy to deal with
OFX are so easy to deal with. Always efficient with fast transactions I have been using their services for over 5 years and I can honestly say they are trustworthy, professional and efficient.
Anthony D'Costa
QUICK AND RELIABLE SERVICE
QUICK AND RELIABLE SERVICE. HAVE BEEN USING SINCE 2013.
HAROLD JONES
Transfer of funds overseas
O f X is so easy, reliable, accurate and a pleasure to deal with.
Charlie & Eileen Davey
Excellent service would highly recommend
Excellent service would highly recommend
Roy Purificacion
The service is good and reliable
The service is good and reliable. I recommend their service in transferring money overseas. I regularly use the apps in my transaction. Good and reliable.
