OFX Review
Find a customized quote easily
Reviews 10939 
Ian Taylor
Really good support
Really clear advice and great assistance from the expert on the call. I had got confused with the process as it my first ever time using the app. The expert helped me to resolve my mistake.
Terasina Care
Gabrielle was clear
Gabrielle was clear, concise and very patient with the instructions over the phone.
Mr David Dougill
Good exchange rate
Good exchange rate, prompt efficient transfer, no problems.
Customer
Only use OFX
Have been transferring money for 9 years between UK and Canada. Easy to use. Transparent. Great customer service. Would never use anyone else. I transfer monthly. Recipient almost always receives within the end of the business day.. Good rates. Handy app.
Jonathan Tendler
efficient efficient efficient!!
efficient efficient efficient!!
C ha
Amazing experience and help in transfer…
Amazing experience and help in transfer - Had difficulty and OFX was the best to locate funds and complete transfer -- nothing was too much trouble - my peace of mind restored .. Thank you
ALEXANDRA HOLCOMB
Reliable
Quick, responsive, efficient, cost competitive. Money arrived overseas quite quickly. Client rep understood what I was trying to do & organized it.
Cecilia Valencia
Great response from people in charge of…
Great response from people in charge of accounts. Great service.
Dmitriy Krivchun
good rates and fast service
great service
Luca Martoccia
Arushi
Arushi, The Client Manager who assisted today resolved the issued that I had. This was my second call as the first contact I made few days ago did not address the issued I was experiencing, and had to call again. Arushi today understood my case, and assisted me over the phone.
Gordon S
Safe way to send funds OS
Use this service all the time. Takes the anxiety out of sending large sums overseas and the exchange rates are often better than offered by my own bank.
Trish O
I've been using OFX for many years and…
I've been using OFX for many years and have never had any problems. On the contrary, it is super fast and super easy to move your money. 10/10 on every level.
Gunter
Excellent all round
Immediate response to phone call, fast ID verification, excellent rate offer by broker, very clear deal documentation, currency in recipient’s bank (Australia) within 24 hours. Excellent all round
Amyn Nayani
Had trouble with the transfer online…
Had trouble with the transfer online but once I called Omar was excellent. He did book the transfer and made it look simple.
Allan
The easiest & fastest way to transfer…
The easiest & fastest way to transfer currency
Yoel Calzadilla Garcia
Excellent service
Excellent service, competitive exchange rate, and diversified options to pay in different currencies.
Graeme Cooper
Used many times
Used many times, always good rates for USD. Rafael was pleasant and helpful with money in U.S. Bank, same day
Barry Andrew
Excellent communication
Excellent communication in person and via email, keeping me informed at every step. Professional.
Mark
Excellent service
Excellent service. Way better than Wise or CurrencyFair.
Nancy Bullard
Five Star Client Care
I had a great experience working with Amy of the Ireland OFX office. She was able to handle my various inquiries promptly and professionally, and followed up with phone calls and emails the same day.
Joe
Dealing with a girl called Amy she…
Dealing with a girl called Amy she couldn’t have been more helpful great service
F M
Daughter living Overseas
With a Daughter living Overseas it is important we have a fast, reliable and cost efficient money transfer service. OFX has been just that service for several years now, Thank You Team OFX.
Johnnie Kapoor
I would like to give 10stars to Sara…the superstar
I would like to give 10stars to Sara Appleton @OFX as she has always gone beyond my expectations to help me anytime I have used their services. It’s because of her dedication and commitment that I am now a client for life with OFX! The process is easy and fast and it’s because of her amazing passion for her work, and always taking the time to listen to client needs, she is a superstar, feel blessed to have this opportunity to recommend her and OFX!
Katie Girling
Happy client
Extremely happy with the exceptional guidance and assistance I received from Assyl from OFX. The whole processes was so easy from start to finish.
kay
Prompt and honest service with a good…
Prompt and honest service with a good rate of exchange.
Lisa
Sorted my problem quickly
Rafael was really great at helping me resolve an access issue to our online account.
Michael
Overall
Overall, I was very happy with the service from OFX. I was offered a competitive rate and Assyl was extremely informative and responsive.
Anu Ratha
Having previously utilized a different…
Having previously utilized a different service for my transactions, I encountered OFX through a client's request this time. Initially, I felt some apprehension, but the client manager ensured a comfortable and efficient process. It was truly a pleasant experience, and the service and support were exceptionally professional. I will certainly recommend OFX to my group of investors for their future needs.
Ty
Much better than any bank
Mostly positive and much better than any bank I've dealt with, OFX helped get me funds from an overseas deceased estate. There was a bit of confusion and red tape but after I was assigned to Bernadene in New Zealand, it was smooth sailing and the easiest part by far out of this seemingly never-ending endeavour. Bernadene was able to answer all my questions, explain steps to be taken, and was available usually within minutes of me contacting her by email. Top notch service and gave me a lot of faith in how OFX is run. Will definitely use in the future should I need this service again.
HOWARD BINDER
Delighted with the service and convenience
I have been using OFX for years in a business and personal capacity. I work very closely with NOEL FRASER in the Toronto office. His professionalism, attention to detail and endless patience with me [I'm technologically challenged] has made for the most outstanding experience. Noel brings old world patience, caring and a super high level of customer service to the experience. He is a credit to the OFX team and brand. There are so many FX options out there today. Customer service and caring wins the day. I have recommended OFX to many clients, friends and family for all FX needs thanks to Noel.
Barbara
Great customer service
Customer service always available and responsive. Very quick transactions.
Richard Denney
Easy to use on line
Easy to use on line. The process is very fast
Kym
Good rates but avoid ACH (SLOW)
I use OFX for USD to AUD transfers. They have the best rates out of the competitors (wise/ xe). However, DO NOT use the ACH transfer option unless you want it to take 5+ days. I have an outstanding transfer from ACH that is now over 7 days (sent 31 Aug), and still hasn't arrived (07 Sept). Two transfers I did since then with bank transfer option both arrived within 48 hours of requesting the trade. So, good rates but avoid ACH.
Mr Jose Antonio Moreno
Speed and ease of transaction
Speed and ease of transaction
Ross Hepburn
Sara was very helpful and gave me all…
Sara was very helpful and gave me all the information I needed for my cash transfer Ross Hepburn
Brigitte Braun
I have been using OFX for over 10 years…
I have been using OFX for over 10 years and can only say the service is outstanding. Easy app and personal bookings with dealers so professionell and friendly.
David Brown
I spoke with Sara Appleton concerning my deal confirmation.
I spoke with Sara Appleton concerning my transaction with OFX. She was very courteous while checking on my transfer of funds from Tennessee to the United Kingdom. Everything was performed in a very professional manner with attention to all pertinent details and taking the time to verify my questions. Sarah is a true asset to OFX as a Client Consumer Associate. Sincerely, David C. Brown
Sin Fong Chan
Reliable, speedy, informative tracking
Reliable, and helpful. Keep me informed of every stage during the transfer. I have used OFX to transfer to different countries of different currencies with no hassle. Thank you.
George Narovici
PROFFESIONALS !
Thank you so much OFX team. Impeccable, fast, professional service. 100% recommend. Don't bother going anywhere else. No hidden fees, best rate on the market !
Greg
Simple and professional
I have used OFX a dozen or so times. On each occasion the process has been simple and transparent. On one occasion I omitted to put in my reference number and I contacted their team. They made the appropriate investigations and sorted the issue out promptly and professionally Extremely happy to recommend
john harrison
After registration
After registration Quick and efficient
Davo
Super efficient..
Super efficient... even after my little error. Thanks Team
Munchie Bones Bones
Best customer service
I had the pleasure of working with Noel, an account specialist at OFX, and I couldn’t be more impressed. From the very beginning, he was highly professional and authentic in every interaction. He took the time to understand my needs and explained everything clearly, demonstrating deep knowledge of the process and answering all of my questions with confidence. Noel was also extremely punctual and reliable — always following up on time and ensuring nothing fell through the cracks. His combination of professionalism, authenticity, and expertise gave me a great deal of trust in the service. I would highly recommend Noel to anyone looking for a knowledgeable and dependable account specialist. He truly went above and beyond to make the experience smooth and positive.
Gary Faulkner
Every time I use OFX I am impressed
Every time I use OFX I am impressed. Today I sent funds twice in error and they sorted it on the phone with no drama.
John H
A great way to transfer money abroad.
The process of arranging the transfer of money abroad and for transfering uk money to OFX is so simple and straight forward with guidance and security I have been using them for a number of years and always the transactions have been straightforward and secure.
Lindsay Simonsen
Quick service
Quick service. I live in Australia and collect a USA SS retirement. I can rely on OFX to get it to me quickly.
Kelsey Couzzo
Shameem from Australia was incredibly…
Shameem from Australia was incredibly helpful with setting up our business account for international operations. She went above and beyond to help us resolve our questions and get things moving.
Steve Stamatis
Very easy to use and the exchange rate…
Very easy to use and the exchange rate was better than our bank's.
FunkyGOK
Had to add another bank to my account
Had to add another bank to my account, I rang up and it was done in a matter of seconds and it worked first time. Very happy with the services.
Terry H
I recently worked with OFX
I recently worked with Sasha Chen at OFX, and I couldn’t be happier with the service I received. Sasha was professional, responsive, and genuinely helpful throughout the entire process. She made what could have been a complex international transfer feel simple and stress-free, keeping me updated at every step and ensuring everything went smoothly. OFX as a platform is already reliable, but Sasha’s personal touch and expertise truly elevated my experience. I highly recommend both OFX and Sasha Chen to anyone looking for fast, efficient, and trustworthy international money transfers.
H Parker
Efficient
Quick , efficient, and eady
Sandra L. Freeman
Dearest OFX
Dearest OFX, this was my first financial transfer with OFX. While it was very unfortunate for a great deal of the time, no one answered the 800 number, etc. I will say with Grand Appreciation, Absolute Confidence, and Complete Gratitude for ONE of Your Most Perfect Represnetatives. Her Name is: Sara Appleton. When she and I first began speaking, she Understood Completely my situation and difficulties with OFX and How you were not Releasing my Money BACK TO ME AS IT HAD NOT BEEN ACCEPTED BY THE INTENDED RECIPIENT. Sara Appleton, did not hesitate for ONE MOMENT TO COMPLETELY UNDERSTAND EXACTLY WHAT HAD HAPPENED. SARA APPLETON TOOK CHARGE OF THIS SITUATION AND DID NOT HESITATE TO RECTIFY THE RED TAPE. SHE FOLLOWED EVERY REGULATION OF OFX, WHILE CUTTING THROUGH THE RED TAPE!!! I RECEIVED MY MONEY. MANY THANKS, LET ME REITERATE MANY THANKS FOR HAVING SARA APPLETON ON YOUR TEAM. SHE IS MORE THAN AN ASSET, COMPETENT, AND PROFESSIONAL - - - I LOOK FOWARD TO HER BECOMING PRESIDENT OF OFX, SOONER RATHER THAN LATER
Guy
College Fees USD-GBP
I had to transfer college fees from the US to the UK, converting dollars to pounds. Everything was done very efficiently. I transacted after business hours, but the wire went through the following morning as expected. Great experience. Very efficient.
Alison
Need a brilliant account manager - Arushi Kuketi at OFX
I cannot praise Arushi Kukreti more highly. Exceptional service. She has been professional, informative, patient and her communication brilliant. I have been very anxious with regards my transfer of funds and she has been alongside me every step of the way. I never had a single issue with getting hold of her and when I sent a message to please call me she called me within 5 minutes each time. She has followed up on my funds daily as I had quite a few transactions and made sure even after the transaction that I was ok. I dealt with TORfx and was not happy with the non-transparency of the exchange rate and XE I dealt with and the customer service was shocking along with the margin they offered me. I was considering using Wise but the concern I had was not having an account manager on board and had read lots of reviews of funds been held for days if not weeks. I am so pleased I went with OFX. It can be a very anxious process moving funds and I am thankful that I was blessed to have Arushi take my call the day I called to see what OFX could offer me and how their process worked. If you are looking for a reliable, trustworthy and professional account manager this is the person to go with. I will be using OFX again in the future and will be dealing with Arushi as my account manager. Thank you so much for the peace of mind, transparency of currency and communication.
Susan Twiney
A totlly professional experience
I dealt with Arushi Kukreti. She was professional, helpful and took the time to explain the process to us. She was always available and reacted promptly. She helped us at every stage. I couldn't have had a better experience.
Clare
So helpful
Assyl Zharkenova was patient, understanding and very helpful when I was on a time constraint.
stuartcollins
Prompt efficient service
Prompt efficient service; competitive rates
Kathleen
My issue was my Mexico bank and USA…
My issue was my Mexico bank and USA forbidding delivery to CI Banco. They were a bit slow on advising me my first transfer was held up so I tried another. $700usd total but they did manage to retrieve my money back. Very thankful.
Trish Ransfield
OFX gave us peace of mind
We received a large sum of money to Australia, from New Zealand using OFX. Our consultant, Arushi was so helpful and reassuring. We were able to get a much better exchange rate with OFX than our bank was able to offer. For peace of mind and efficiency, we would highly recommend OFX for international transfers. Ben and Trish
Sheryl Robinson
Efficient way to transfer money overseas
Firstly my wait time on the phone was quick then the lady helping me was professional and very helpful. She was happy to stay on the phone with me while I completed my transaction once we had updated my account. She clearly explained when I would receive confirmation emails during the transfer and this happened exactly how she said it would. The rate from Australian to the U S dollar was also great. Very efficient all round!!! Wouldn't hesitate to recommend OFX.
Mariella Laurenzano
I sent funds from Australia to Uruguay…
I sent funds from Australia to Uruguay and they reached the recipient in a few hours. I was very satisfied with the outcome and also with the excellent customer service provided by Rafael Izumi.
geesajob
Great service, great rates.
Great service, easy to use and no hassle. It does exactly what you want and gives excellent exchange rates. Been using it for years cos it's the best available.
David Camm
I spoke to Amy who activated my…
I spoke to Amy who activated my account. I also asked a couple of questions as I have not used the service for a while. She stayed on the line, was very helpful and I did not feel at all hurried. Within 5 minutes I had completed the transfer very easily. She was very good at reminding me to make sure i added my account number as a reference, a simple step but easily overlooked. Well done Amy👍
Julie T.
Arushi prioritizes customer service and follow-up
Arushi’s efforts to assist in finalizing the trade has been extremely helpful. Her follow-up and customer service focus has been key in helping with both satisfying the compliance requirement along with timeliness of completing the transaction. She stayed with the process through its entirety, continuing to follow up across regions. A big thank you.
Jonathan Tuck
Web site navigation
Having only worked with OFX in the past in the transfer of money into the US, I found the website navigation confusing. When my deal is in process I am confronted with a text asking if I would like to make a transfer (of the same $), implying incorrectly to me that I was required to take action on the existing transaction in process. Your staff were very helpful in sorting this out for me.
Greg
I have used OFX (and OzForex) on and…
I have used OFX (and OzForex) on and off over many years. Always reliable, simple to use, transparent and quick. Excellent app and good record-keeping.
customer
An absolute pleasure to deal with.
An absolute pleasure to deal with.
Iyamu
Really No more to add.
Really No more to add. Faster then the Police permited. I am very OK with all
Constance hunt
Fast easy to use staff very helpful
Fast easy to use staff very helpful
ANDREW
OFX is extraordinarily easy to use.
OFX is extraordinarily easy to use. The funds are transferred generally within one or two days. You can monitor the exchange rates until you are satisfied you are getting the best rate then lock in that rate. If you experience a rare issue then there is always someone to talk to. I have used OFX for many years and have always had good service. The exchange rates quoted are rarely beaten by other companies.
Charlotte
OFX reliable and trustworthy
I have been using OFX for a few years. The exchange rates are competitive, and funds are sent quickly. Notifications are prompt and the customer service team interactions (if needed) are always professional and courteous.
Linda Dunlop
Excellent customer service
Excellent customer service provided by Arushi Kukreti. Friendly, patient and helpful. Will use OFX again.
Deborah Craig Macfarlane
Highly recommend
Bernadene was outstanding to deal with. Highly recommend. Thank you
Johnnie Kapoor
It was a pleasure dealing with Sara…
It was a pleasure dealing with Sara Appleton and really recommend this service.She went out of her way to help and the transaction was completed smoothly.
David Green
Appreciate their security procedure and…
Appreciate their security procedure and due diligence. Thankyou
Gerry Carter
Recent Experience with OFX
My experience with OFX and Rafael was extremely positive and he solved my problem. I have used OFX for many years and have always received great service. I would without a doubt recommend this Company for your financial needs.
Katie
Quick and easy to get through to their helpdesk. Competetive rates
So easy to use. Super helpful and pain free help desk. Quick and easy to get in contact when you need help with your account, no hanging on the line waiting to get through.
Deepak Sharma
Every one trust with us
Every one trust with us
Benjamin Porte
I deal with Bernadene
I deal with Bernadene, she was amazing. Nothing is a problem and she help you to found a solution to your problems with a positive attitude. She also keep the communication by email and by phone when needed.
Sandy Murray
Patience and professional customer…
Patience and professional customer service. Ease of use with all products. Cory Rocks!
Mariao Ruka
Gabriella Duarte
What an excellent customer representative, helped me get back in to my account because i had not updated my telephone number within my account. Gabriella was very helpful and patient with me, and spoke clearly and calmly.
catherine stuart
I cannot speak highly enough viz my…
I cannot speak highly enough viz my dealings with OFX. Between Sean O’Connell ( Sydney) and Amy Slyes (UK/ ROI), I have experienced fast communication and reliability. Peace of mind is everything . My last major transaction went through without a hitch and I expect my next set of transfers to do the same.
Rowan
I use OFX very regularly to transfer…
I use OFX very regularly to transfer money that funds my retirement in Europe. I can't fault the service. It's quick and very reliable which is what I require.
Mark
The funds arrived very quickly
The funds arrived very quickly. My only complaint is that it was sometimes difficult to get someone on the phone. Overall it was a great service.
JEFFREY W
Feel protected…
If I want to move money I always use OFX. They keep you informed all the way, they are quick and fair with their exchange rate and I feel protected in a time of financial danger.
VICTORIA S. London.
Excellent & Reliable
I have been using OFX since buying a property in Portugal last year and the service is excellent. Super fast transfers especially on a weekday. I recommend your services to Everyone I know that need to transfer money. Highly recommend.
