OFX Review
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Reviews 10898 
George Narovici
PROFFESIONALS !
Thank you so much OFX team. Impeccable, fast, professional service. 100% recommend. Don't bother going anywhere else. No hidden fees, best rate on the market !
Greg
Simple and professional
I have used OFX a dozen or so times. On each occasion the process has been simple and transparent. On one occasion I omitted to put in my reference number and I contacted their team. They made the appropriate investigations and sorted the issue out promptly and professionally Extremely happy to recommend
john harrison
After registration
After registration Quick and efficient
Davo
Super efficient..
Super efficient... even after my little error. Thanks Team
Munchie Bones Bones
Best customer service
I had the pleasure of working with Noel, an account specialist at OFX, and I couldn’t be more impressed. From the very beginning, he was highly professional and authentic in every interaction. He took the time to understand my needs and explained everything clearly, demonstrating deep knowledge of the process and answering all of my questions with confidence. Noel was also extremely punctual and reliable — always following up on time and ensuring nothing fell through the cracks. His combination of professionalism, authenticity, and expertise gave me a great deal of trust in the service. I would highly recommend Noel to anyone looking for a knowledgeable and dependable account specialist. He truly went above and beyond to make the experience smooth and positive.
Gary Faulkner
Every time I use OFX I am impressed
Every time I use OFX I am impressed. Today I sent funds twice in error and they sorted it on the phone with no drama.
John H
A great way to transfer money abroad.
The process of arranging the transfer of money abroad and for transfering uk money to OFX is so simple and straight forward with guidance and security I have been using them for a number of years and always the transactions have been straightforward and secure.
Lindsay Simonsen
Quick service
Quick service. I live in Australia and collect a USA SS retirement. I can rly on OFX to get it to me quickly.
Kelsey Couzzo
Shameem from Australia was incredibly…
Shameem from Australia was incredibly helpful with setting up our business account for international operations. She went above and beyond to help us resolve our questions and get things moving.
Steve Stamatis
Very easy to use and the exchange rate…
Very easy to use and the exchange rate was better than our bank's.
FunkyGOK
Had to add another bank to my account
Had to add another bank to my account, I rang up and it was done in a matter of seconds and it worked first time. Very happy with the services.
Terry H
I recently worked with OFX
I recently worked with Sasha Chen at OFX, and I couldn’t be happier with the service I received. Sasha was professional, responsive, and genuinely helpful throughout the entire process. She made what could have been a complex international transfer feel simple and stress-free, keeping me updated at every step and ensuring everything went smoothly. OFX as a platform is already reliable, but Sasha’s personal touch and expertise truly elevated my experience. I highly recommend both OFX and Sasha Chen to anyone looking for fast, efficient, and trustworthy international money transfers.
H Parker
Efficient
Quick , efficient, and eady
Sandra L. Freeman
Dearest OFX
Dearest OFX, this was my first financial transfer with OFX. While it was very unfortunate for a great deal of the time, no one answered the 800 number, etc. I will say with Grand Appreciation, Absolute Confidence, and Complete Gratitude for ONE of Your Most Perfect Represnetatives. Her Name is: Sara Appleton. When she and I first began speaking, she Understood Completely my situation and difficulties with OFX and How you were not Releasing my Money BACK TO ME AS IT HAD NOT BEEN ACCEPTED BY THE INTENDED RECIPIENT. Sara Appleton, did not hesitate for ONE MOMENT TO COMPLETELY UNDERSTAND EXACTLY WHAT HAD HAPPENED. SARA APPLETON TOOK CHARGE OF THIS SITUATION AND DID NOT HESITATE TO RECTIFY THE RED TAPE. SHE FOLLOWED EVERY REGULATION OF OFX, WHILE CUTTING THROUGH THE RED TAPE!!! I RECEIVED MY MONEY. MANY THANKS, LET ME REITERATE MANY THANKS FOR HAVING SARA APPLETON ON YOUR TEAM. SHE IS MORE THAN AN ASSET, COMPETENT, AND PROFESSIONAL - - - I LOOK FOWARD TO HER BECOMING PRESIDENT OF OFX, SOONER RATHER THAN LATER
Guy
College Fees USD-GBP
I had to transfer college fees from the US to the UK, converting dollars to pounds. Everything was done very efficiently. I transacted after business hours, but the wire went through the following morning as expected. Great experience. Very efficient.
Alison
Need a brilliant account manager - Arushi Kuketi at OFX
I cannot praise Arushi Kukreti more highly. Exceptional service. She has been professional, informative, patient and her communication brilliant. I have been very anxious with regards my transfer of funds and she has been alongside me every step of the way. I never had a single issue with getting hold of her and when I sent a message to please call me she called me within 5 minutes each time. She has followed up on my funds daily as I had quite a few transactions and made sure even after the transaction that I was ok. I dealt with TORfx and was not happy with the non-transparency of the exchange rate and XE I dealt with and the customer service was shocking along with the margin they offered me. I was considering using Wise but the concern I had was not having an account manager on board and had read lots of reviews of funds been held for days if not weeks. I am so pleased I went with OFX. It can be a very anxious process moving funds and I am thankful that I was blessed to have Arushi take my call the day I called to see what OFX could offer me and how their process worked. If you are looking for a reliable, trustworthy and professional account manager this is the person to go with. I will be using OFX again in the future and will be dealing with Arushi as my account manager. Thank you so much for the peace of mind, transparency of currency and communication.
Susan Twiney
A totlly professional experience
I dealt with Arushi Kukreti. She was professional, helpful and took the time to explain the process to us. She was always available and reacted promptly. She helped us at every stage. I couldn't have had a better experience.
Clare
So helpful
Assyl Zharkenova was patient, understanding and very helpful when I was on a time constraint.
stuartcollins
Prompt efficient service
Prompt efficient service; competitive rates
Kathleen
My issue was my Mexico bank and USA…
My issue was my Mexico bank and USA forbidding delivery to CI Banco. They were a bit slow on advising me my first transfer was held up so I tried another. $700usd total but they did manage to retrieve my money back. Very thankful.
Trish Ransfield
OFX gave us peace of mind
We received a large sum of money to Australia, from New Zealand using OFX. Our consultant, Arushi was so helpful and reassuring. We were able to get a much better exchange rate with OFX than our bank was able to offer. For peace of mind and efficiency, we would highly recommend OFX for international transfers. Ben and Trish
Sheryl Robinson
Efficient way to transfer money overseas
Firstly my wait time on the phone was quick then the lady helping me was professional and very helpful. She was happy to stay on the phone with me while I completed my transaction once we had updated my account. She clearly explained when I would receive confirmation emails during the transfer and this happened exactly how she said it would. The rate from Australian to the U S dollar was also great. Very efficient all round!!! Wouldn't hesitate to recommend OFX.
Mariella Laurenzano
I sent funds from Australia to Uruguay…
I sent funds from Australia to Uruguay and they reached the recipient in a few hours. I was very satisfied with the outcome and also with the excellent customer service provided by Rafael Izumi.
geesajob
Great service, great rates.
Great service, easy to use and no hassle. It does exactly what you want and gives excellent exchange rates. Been using it for years cos it's the best available.
David Camm
I spoke to Amy who activated my…
I spoke to Amy who activated my account. I also asked a couple of questions as I have not used the service for a while. She stayed on the line, was very helpful and I did not feel at all hurried. Within 5 minutes I had completed the transfer very easily. She was very good at reminding me to make sure i added my account number as a reference, a simple step but easily overlooked. Well done Amy👍
Julie T.
Arushi prioritizes customer service and follow-up
Arushi’s efforts to assist in finalizing the trade has been extremely helpful. Her follow-up and customer service focus has been key in helping with both satisfying the compliance requirement along with timeliness of completing the transaction. She stayed with the process through its entirety, continuing to follow up across regions. A big thank you.
Jonathan Tuck
Web site navigation
Having only worked with OFX in the past in the transfer of money into the US, I found the website navigation confusing. When my deal is in process I am confronted with a text asking if I would like to make a transfer (of the same $), implying incorrectly to me that I was required to take action on the existing transaction in process. Your staff were very helpful in sorting this out for me.
Greg
I have used OFX (and OzForex) on and…
I have used OFX (and OzForex) on and off over many years. Always reliable, simple to use, transparent and quick. Excellent app and good record-keeping.
customer
An absolute pleasure to deal with.
An absolute pleasure to deal with.
Iyamu
Really No more to add.
Really No more to add. Faster then the Police permited. I am very OK with all
Constance hunt
Fast easy to use staff very helpful
Fast easy to use staff very helpful
ANDREW
OFX is extraordinarily easy to use.
OFX is extraordinarily easy to use. The funds are transferred generally within one or two days. You can monitor the exchange rates until you are satisfied you are getting the best rate then lock in that rate. If you experience a rare issue then there is always someone to talk to. I have used OFX for many years and have always had good service. The exchange rates quoted are rarely beaten by other companies.
Charlotte
OFX reliable and trustworthy
I have been using OFX for a few years. The exchange rates are competitive, and funds are sent quickly. Notifications are prompt and the customer service team interactions (if needed) are always professional and courteous.
Linda Dunlop
Excellent customer service
Excellent customer service provided by Arushi Kukreti. Friendly, patient and helpful. Will use OFX again.
Deborah Craig Macfarlane
Highly recommend
Bernadene was outstanding to deal with. Highly recommend. Thank you
Johnnie Kapoor
It was a pleasure dealing with Sara…
It was a pleasure dealing with Sara Appleton and really recommend this service.She went out of her way to help and the transaction was completed smoothly.
David Green
Appreciate their security procedure and…
Appreciate their security procedure and due diligence. Thankyou
Gerry Carter
Recent Experience with OFX
My experience with OFX and Rafael was extremely positive and he solved my problem. I have used OFX for many years and have always received great service. I would without a doubt recommend this Company for your financial needs.
Katie
Quick and easy to get through to their helpdesk. Competetive rates
So easy to use. Super helpful and pain free help desk. Quick and easy to get in contact when you need help with your account, no hanging on the line waiting to get through.
Deepak Sharma
Every one trust with us
Every one trust with us
Benjamin Porte
I deal with Bernadene
I deal with Bernadene, she was amazing. Nothing is a problem and she help you to found a solution to your problems with a positive attitude. She also keep the communication by email and by phone when needed.
Sandy Murray
Patience and professional customer…
Patience and professional customer service. Ease of use with all products. Cory Rocks!
Mariao Ruka
Gabriella Duarte
What an excellent customer representative, helped me get back in to my account because i had not updated my telephone number within my account. Gabriella was very helpful and patient with me, and spoke clearly and calmly.
catherine stuart
I cannot speak highly enough viz my…
I cannot speak highly enough viz my dealings with OFX. Between Sean O’Connell ( Sydney) and Amy Slyes (UK/ ROI), I have experienced fast communication and reliability. Peace of mind is everything . My last major transaction went through without a hitch and I expect my next set of transfers to do the same.
Rowan
I use OFX very regularly to transfer…
I use OFX very regularly to transfer money that funds my retirement in Europe. I can't fault the service. It's quick and very reliable which is what I require.
Mark
The funds arrived very quickly
The funds arrived very quickly. My only complaint is that it was sometimes difficult to get someone on the phone. Overall it was a great service.
JEFFREY W
Feel protected…
If I want to move money I always use OFX. They keep you informed all the way, they are quick and fair with their exchange rate and I feel protected in a time of financial danger.
VICTORIA S. London.
Excellent & Reliable
I have been using OFX since buying a property in Portugal last year and the service is excellent. Super fast transfers especially on a weekday. I recommend your services to Everyone I know that need to transfer money. Highly recommend.
Domingos Dasilva
I have been a customer of OFX for many…
I have been a customer of OFX for many years, and I am very satisfied with the service and the rates. friendly customer service.
Mark Farrelly
Great service as always
Great service as always, funds transferred in a timely manner much appreciated
Maurice
Problem with login resolved
Problem with login resolved very efficiently and quickly. Patient and friendly customer service.
LYNN StLawrence
Brilliant from start to finish!
Brilliant from start to finish! Service like this cannot be commended enough.Speak to real people who are SO professional, helpfull,patient and guide you every step of the way.Response time is within minutes and very reassuring when dealing with money.Highly recommend enough
Brandon Batagol
Feel secure yet easy
Feel secure yet easy
Alex Bialas
Responsive & quick !
Money sent from Europe cleared 2 days after on my US account . Offer very competitive rate at 0.68% commission. That s hard to beat & reasonable!
Debra Goertz
Reliable and tenacious
OFX has always been 100% reliable in exchanging and transferring money to me in Mexico. Recently, because of issues at our Mexican bank, our transfer was not accepted. OFX worked tirelessly for the deal to go through and when it became impossible, they immediately returned our money to our US bank. I will always use them and recommend them to all my expat friends.
Anna
Excellent support
I had technical difficulty creating my account. Gerard Hayes was very patient and helpful, eventually resolving the problem. The difficulties were becoming increasingly frustrating, but he did not give up until the matter was resolved.
DIVESH
Quick turnaround with the help required…
Quick turnaround with the help required in resolving the issue with the application
Idris Mohammed
Feedback on OFX service
I have been dealing with OFX for a while and I experienced an excellent service! Quick response and very helpful throughout with follow up calls and emails. I want to extend a special thank you to Amy Slye and Sonja Tappin from OFX team for their outstanding support. Thank you to all.
WR
Realiable, Easy and Cost Effective
It's very easy to book transfers; the rates are very competitive; the speed of transfers is great with clear communication at every step. Above all, it is reliable. Have been using OFX for the past 7+ years and never had any trouble or concerns.
Kath
Flawless
For the past 10 years, I’ve made twice monthly transfers with OFX from my US to my French bank with zero issues on the part of OFX. The occasional glitch was quickly solved by OFX customer service and discovered to be either a bank delay or error or my own mistake. I will continue to recommend OFX to everyone who needs professional, efficient, secure funds transfers.
Luis
The customer representative Amy
The customer representative Amy, was very patient, accommodating and, above all, very helpful.. She dealt with all my queries and provided me with meaningful answers. Furthermore, she was very friendly!
Customer
gabriella was very helpful.
gabriella was very helpful.
Vern W
Much better exchange rate than the bank…
Much better exchange rate than the bank only downside was it took 3 days for the transaction to be processed.
David Murphy
It was a very easy process as a whole
It was a very easy process as a whole. I was dealing with a customer service officer based in Ireland - Amy - and she was outstanding. Hands on, and seemed to take a genuine interest in ensuring I felt supported through the process. 5 stars!
Gerhard
Online function is easy and simple
Online function is easy and simple, clear and precise Status nicely updated with emails advising process status. I am very happy and very pleased Thank you 🙏 Gerhard
Lucy VEW
Fantastic dealings with OFX so far
Fantastic dealings with OFX so far. Secure and easy set up, smooth transactions, good communications. Highly recommend.
Pauline Bufton
Your service
Your service You’re so efficient, professional and helpful, many thanks for all your help. P Bufton
Christopher Knott
Ease of transfer
Ease of transfer
rusty iron chef
Impressive customer service experience, good rates, security
Sara was terrific. Professional, efficient, courteous, welcoming, and very competent. Certainly exceeded expectations and gained my trust working with OFX. My experience was a textbook example of how an excellent customer experience should be.
Kathleen
OFX always follows thru...I had a major…
OFX always follows thru...I had a major problem and they fixed it as quickly as they could. Much appreciated!!
Cheng Teck Tan
The staff and the system are very efficient.
The staff is friendly, and the system is very efficient and customer centered.
Benjamn
Very fast transaction
Very fast transaction - thank you
Brett
OFX is always there with professionalism, speed & efficiency.
Its just refreshing to know that there are still organizations & services that not only do the job they're paid to do but with professionalism, speed & efficiency. OFX is such a service, and I know I can always trust & rely on them when other major banks turn the backs on me & leave me crippled at a time when I need them most. Huge thanks to OFX yet again.
DIANNE TRETHEWEY
Best service I have ever had
I have just experienced the most exemplary service from OFX and in particular from Sonja Tappin, a member of their Customer Service team. Sonja went above and beyond in helping me with a series of recent international transfers. She explained the process thoroughly, was clear in her explanations and an absolute pleasure to deal with. Over all my past dealings with OFX I can truly say that Sonja was the best Customer Service person I have ever dealt with. I hope I am lucky enough to deal with her again in the future.
Steve Begg
Qick & Easy
Easy, fast - I have used OFX quite a few times and feel confident with their security. If you have questions you can talk to a person quickly
Akhil Kumar
I really loved the fact that they were patient
I really loved the fact that they were patient with my questions. This was my first time using the platform, and they were helpfuil.
Sue
My go to money transfer to different currencies
Beautifully smooth and easy and a great rate. The speed of the transfer was incredible, excellent service.
Justin Earl
I use OFX to pay for overseas shipments…
I use OFX to pay for overseas shipments (wire transfer). Competitive rates and always quick - in fact, I've tried several other services for this over the past 20 years and OFX is by far the quickest, easiest, and cheapest.
Malcolm Falconer
Simple execution
Simple execution, concise information and efficient response.
Paul Hennen
Very professional
Very professional
Steve
Reassuring personalised experience
When you’re transferring large sums of money digitally around the world, it’s super helpful and reassuring to have a human take you through the process and checks for you. Lily always has time for a note or a call and she is the reason I continue to use OFX.
