Currencies Direct Review
Find a customized quote easily
Reviews 17943 
Peter Stone
Jeremy Warr is always extremely helpful
Though I have only used the service a few times each year since I opened my account, Currencies Direct has always provided me with a highly efficient means of transferring money abroad. In particular, Jeremy Warr has always been extremely helpful ...... and patient with those like me who, only using the service infrequently, do not always get things right first time!
Ken Rayner
Very efficient service
Very efficient service
Philippe
Helpful Exchange.
Helpful Exchange. Kieran is always helpful and professional and a pleasure to do business with.
Shirley De Carteret
The first time I contacted Currencies…
The first time I contacted Currencies Direct to exchange and transfer funds I was blown away by the efficiency and speed it happened. The staff were very courteous and helpful and made the transaction stress free.
Alberto Del Din
I have received an excellent service in all respectss
Very timely and accurate actions an reactions iìon the part of Kieran Challingsworth (the manager in charge of my account and contact person for me)
Edinburgh citizen
Euros to £ transfer
Once again Germaine B and the Currencies direct team provided a quick, efficient and valu service for my currency transfer needs. Very happy
Antoinette Mc Quarrie
Another excellent currency transfer…
Another excellent currency transfer with professional handling by Kieran Challingsworth who is always very helpful and friendly. Thank you
Simon Allan
Positive experience with house buy in France
I recently bought a house in France and worked with Kieran Challingsworth at Currencies Direct when exchanging currency after my UK house sale. Kieran was always available and returned calls promptly, provided accurate advice and supervised the transaction to my satisfaction in the week of sale. I wouldn't hesitate to work with Currencies Direct again and would happily recommend the service to anyone else buying foreign property in due course.
Michael W
5 Stars 🌟 Highly recommend.
I’ve had an account with currencies direct for a few years now and I’ve made many trades for small and large amount's. I can highly recommend their services. Kieran is the account manager i usually deal with and the service I receive from him is second to none . Top bloke .. polite , friendly, respectful and informative. What more can you ask for ? I will continue to trade with currencies direct for years to come . Thank you Michael W
Donoghue
Quick and accurate response from Kieran…
Quick and accurate response from Kieran resulted in a trouble free transaction.
John Wingfield
Kieran Challingsworth
Have been happy dealing with Kieran Challingsworth for several years now.
Eddie Reid
Outstanding Service
I was nervous about sending money to my son in USA. Megan was outstanding in taking me step by step showing great patience and clarity. She is my go to person for any future transactions.
Gordon Beattie
Delighted
I've used Currencies Direct for years and have been 100% delighted. Just delt for the first time with Kieran Challingsworth and remain delighted.
Mike O Grady
Currencies Direct
I recently used Currencies Direct to transfer money from the UK to Ireland. All went very smoothly and efficiently. Staff response from Kieran Challingsworth was rapid and simple so I made my transfer deadline. I've used Currencies Direct twice now for house purchases transfers and would use them again. I strongly recommend their service.
Chriss
Currencies Direct helps us again
Currencies Direct came again to our help and our account manager Germaine Boselli managed our transfer quickly and efficiently, always keeping in touch, keeping us informed and up to date and answering all our questions. Great service, thank you.
Riaz
Outstanding service!!
I have used Currencies Direct on a few occasions to convert and transfer money from my Spanish account to my British account. They always offer a fair exchange rate, they don't charge me for the transaction and they are very efficient with processing and transfer of the money. I usually deal with the same individual and he is very professional and efficient in dealing with my transactions. Similar transaction through my Spanish bank would have cost me hundreds of Euros more!
Keith Horne
Kieran makes it a very polite simple…
Kieran makes it a very polite simple and easy process. highly recommended.
ANNMARIE
Very Easy to use
I had used currencies direct a couple of years before and found the process simple to change my currency. Kieran was very helpful and professional in guiding me through the process even stayed on the phone to make sure everything went smoothly. There was nothing too much trouble and the transaction went through just as it did two years earlier. Would highly recommended this company!
frank sheils
Feedback
The counsellor who worked with me was terribly helpful and patient
Susan Wallis
Long term customer
I have been a customer of Currencies Direct for many years having tried others. My account manager Jeremy Warr is responsive and reliable. A recent large transaction was handled well byJeremy during a period of high stress for me.
Gener Tejero
Good exchange rate
Jeremy, our account manager is always helpful and give great information.
joanne garnham
Positive helpful clear instructions…
Positive helpful clear instructions from Richard in la Marina office.
Mike Pineo
The whole process was very well handled…
The whole process was very well handled with great support from Jeremy Warr. This was my first time using Currencies Direct and I would highly recommend them.
Rod Willetts
The speed of response to my query was…
The speed of response to my query was excellent. Courteous staff and very efficient.
ROBERT DANIELS
all my requirements were handled promptly and very professionally by Jamie and his team ,taking the pressure out of the situation.
all my requirements were handled promptly and professionally by Jamie and his team, taking the pressure out of my transaction.
Chris in France
Fantastic company and incredible customer service
After using this company for years with absolutely no problem - this morning it would not work. Ethan Came picked up I was having a problem and telephoned me, talked me through the software problem, calmed me down and sorted it all out. Helpful above and beyond. So happy with the Customer Service and especially Ethan. Thank you so much.
Frank Paterson
Once again Ethan has come up trumps and…
Once again Ethan has come up trumps and facilitated a transfer to Australia. I gave up doing it on line ( not very user friendly to me ) and Ethan sorted things out speedily and with great charm. A very good ambassador for Currency Direct
Malcolm and Ann
Problem with a currency transfer
I had a problem with a currency transfer. I spoke to Megan Lee. Megan identified my self-inflicted problem which was quickly resolved. At all times she was pleasant, polite and professional. 10/10.
Malcolm Richards
I used CD South Africa
I used CD South Africa team to manage the transfers of funds to SE Asia , which was done in a very professional and expeditious manner and at reasonable rates; Carmen and Kim took care of all the exchange control and other in-country approval processes and with James working as dealer, I had an excellent experience. i am pleased to recommend CD SA
Nigel
Customer service
Chetan was persistant . Polite and provided me wih excellent service. He is a credit to your organisation.
Mr Bredin
Ellis was very helpful throughout the…
Ellis was very helpful throughout the process from setting up my account to executing the currency exchange...I have no hesitation in recommending Currencies Direct to others.
Shona
Peter was clear and helpful
Peter was clear and helpful
Benjamin Dew
Ethan was very helpful
Ethan was very helpful. Thanks
Max not-a-bot
Recommendable !
Germaine and Jamie have been very helpful from start to finish. I have no complaints… thanks very much : )
Jason Rosy
One of the best customer service…
One of the best customer service experiences I have encountered from a financial company. Kudos to whoever is running the South African business, you have amazing, efficient and well trained staff.
Denise Knibbs
The service is always friendly and…
The service is always friendly and efficient. Germaine Boselli was able to give me a quick quote and a rapid response. The money was transferred to my French account within 24h.
Tania Crucitti
Very friendly and helpfull staff
Very friendly and helpfull staff. Easy communication and great service. Highly recommended.
Glenn Taylor
Helpful
Helpful, courteous and knowledgeable people with great currency rates.
Susanne
Currencies Direct has been great
Currencies Direct has been great. Easy to contact and I was always able to contact the same person which made dealing with the transfer of quite a lot of money easy and not too nerve racking. Thanks, Germaine! I would definitely recommend! I especially liked the call back when the exchange rate had reached the target rate.
Luis dos Santos G
Excellent service from day 1
Excellent service from day 1! Best rates and very easy process. Plus money arrives super fast
Georgina White
I was first in touch with Currencies…
I was first in touch with Currencies Direct nearly 5 years ago - my then move was cancelled until this year. I was in touch with Germaine Boselli, who was extremely helpful, in spite of the difficulties made by my French bank. I have complete confidence in her and will be using CD again.
Julie Mary Hinchliffe
Extremely supportive …
Germaine & her colleagues where so helpful & supportive throughout the transfers & simplified the whole process.
Alison
Currency Direct ...Peter Wong
Such an excellent service from Peter ,sorted out my technical issue. With Megan as my contact for my account could not wish for a better service or company.
carl blacow
Secure and reliable
Currencies Direct offered a secure and reliable transfer service, highly recommended. Germaine Boselli did a great job supporting me as my personal account manager; helpful and responsive. CB Perth, WA
Terry Kennelly
Currencies Direct in Fuengirola
Having sold our apartment in Fuengirola Spain we needed to transfer Euros into Pounds sterling. We, spoke to our Spanish bank, but they were not very helpful therefore we decided to talk to Currencies Direct in Fuengirola. We went to the office in Fuengirola and everything was explained to us by James Elt, how currencies direct worked. If we decided to open an account, he said he would talk us through step by step which he did including their App. We were so impressed by James and the information that he gave and explained to us we decided to open an account with them. What more can I say, everything went very smooth due to James and we are very happy.
Paul O’Sullivan
Friendly, professional service
Friendly, helpful, professional (and patient!) service, thank you.
Jennifer
Megan Lee was her usual efficient and…
Megan Lee was her usual efficient and cheerful self today. The transfer went smoothly and I was happy with her help as always.
Ian Mitchell
I was treated with courtesy and…
I was treated with courtesy and understanding and the problem, of my own making, was resolved. Thank you
Mary
Excellent service
I was very fortunate to have Jeremy Warr's assistance in transferring an inheritance from the Republic of Ireland to my UK bank account. I was anxious about this, but Jeremy made the process seamless, obtaining a rate in excess of that my bank would have provided. He was very knowledgeable, extremely pleasant to deal with, and easy to contact. I will be forever grateful for his assistance at a stressful time, and have no hesitation in unreservedly recommending Currencies Direct, and Jeremy in particular.
Nigel
A very effective and reliable service…
A very effective and reliable service which I will continue to use
Mike P
Always do what they commit to do.
My A/C Manager, Grace always does what she says she will do and has been patient with my cautious approach and end to end test of currency transfer to my daughter in Italy. Her interpersonal and listening skills are excellent and she offers opinion/guidance at the appropriate times. I feel well supported
Maureen Coston
I have just done my first transfer with…
I have just done my first transfer with Currencies Direct and must praise my personal dealer, Ethan, who patiently helped me to set up my bank transfer and then to navigate my account with them to process the payment. What a lovely helpful young man he is and I am so pleased that I will be dealing with him in future. Thank you, Ethan, keep doing what you are doing.
Ms Maja Woodfield
Excellent service
When I started using Currencies Direct I had no 8dea how things worked, however my account manager Adam was there with me every step of the way. Exceptional service. I was nervous at first and Adam explained each step to me as we navigated through the services. Im still currently using CD and woukd highly recommend them to anyone who needs to transfer funds accross the globe. I have nothing negative to tell you about them. Thank you Adam you've been an amazing support.
Peter Sparkes
Great service
Great service, offer ex Ellen rates and great customer service
Tracey Swift
Customer experience
This is my second recent transaction with CD. I have found their site easy to use. My Client Account Manager, Megan Lee, is very helpful and on both occasions has telephoned me to ensure that I am happy with the service.
SLBS
Happy with the exchange rate and…
Happy with the exchange rate and excellent quick transaction. Very happy my friend recommended this service.
Pete
Amazing service
Mr Jayakrishnan was friendly. He and the rest of the currencies direct team were excellent at providing the information I needed. A brilliant service where they pick up the phone fast and don’t mess around, answering any questions and help you need to navigate any problems or issues you have.
Lyn
Setting up new Account online
I was not confident setting up my new account online with Currencies Direct. I contacted customer Services & spoke with Suzanne Mahankal She was extremely polite & patient & guided me through the process Suzanne confirmed everything was correct & my account ready to use. Thank you Suzanne for your help.
Richard
Good service
The rate seemed quite good and the whole transfer of money went well.
Jonathan
Suzanne was amazing
Suzanne was amazing! I expected to be bogged down in “the answer’s no, now what’s the question” My experience was quite the opposite. Suzanne helped me through three phone calls over two hours to get to exactly where I’d hoped we’d get. Thank you 🤩
Adam Gazzard
Peter rang me as I was having a problem…
Peter rang me as I was having a problem online trying to transfer money. He talked me through the different possibilities, in the end the issue was sorted thanks to Peter.
Lorraine
Ethan Carne has guided me through the…
Ethan Carne has guided me through the process of transferring funds abroad with skill and the highest customer care. He has been efficient courteous and knowledgeable assisting to get the best rates. Can’t recommend Currencies Direct highly enough.
Jack Killeon
Fast Fix
Chetan had good knowledge and got to the problem quickly.
Ann
Great Customer Service
I didn'tfind your website easy to use, quite confusing, but yur customer service is very helpful and corrected matters for me. But it wasn't easy to contect them
Sam
Great service
My first time using currencies direct, it was made simple by the expertise of Ethan. Brilliant customer service. I’ll be back!
Nigel Bury St Edmunds
We have used Currencies Direct for over 5 years
We have used Currencies Direct for about 5 years. WE like the web dashboard and simplicity of making transactions. In the 5 years we have never had a problem and transaction have been smooth and much better value and rates than offered by our bank. Nigel Director, Smart Green Ltd
Eileen Kerr
Excellent Service
My client account manager was Jamie H. From the very beginning he was so professional, knowledgeable and extremely reliable. He explained every step of my transaction and what would happen in great detail. He was a pleasure to deal with and I would highly recommend Currencies Direct to anyone.
ABHAYA GUPTA
good communication
good communication speedy service grace was helpful in phoning back and guiding the process correctly
HANNA ITTOO
Opening a new account
My account Manager Grace Hood was very helpful and patient whilst trying to set up my account to transfer funds. Grace kept me informed on the rates and was able to complete my transaction. Account opening was quick and seemless. Also note if you open an account you can refer a friend and earn £50.
Marie Anne Freeman
My experience was good
My experience was good. My query was answered very quickly. I received a follow up call which resolved my concern. I have been dealing with currency direct for over twenty years now and have always had good service. I will continue to use them very professional and friendly people. I recommend them for transferring monies . Thank you Team.
Mrs Margaret Mcclements
Very professional service
Very professional service
Abraham
Jade Bailey has been extremely helpful…
Jade Bailey has been extremely helpful to me in making payments several times now. She is very polite and helpful each time I need help, and sometimes its a number of times in a week. Highly recommend.
Lisa Broderick
Trustworthy while moving money abroad
We recently moved lock stock and barrel from ireland to Australia and used currency direct. Margaret Horan was our first p.o.c. She was informative, helpful, fabulous to deal with. We were appointed an account manager, Ellis who was again brilliant. His colleague Jeremy stood in when Ellis was on holiday and they didn’t miss a beat even when we had issues with phone cover while travelling Asia on route. The app is user friendly. They gave us excellent rates and an even better service. You can absolutely trust them!
Samantha DAVIES
Prompt service
Prompt service
Paul Fairclough
Always easy to deal with this Company
Always easy to deal with this Company. Professional, polite, and well-informed. Customer service is excellent. Recommended.
Franco
Excellent company
Excellent company, has dealt with my house purchase money & I now use their excellent card for payments ect .. better & easier than getting a foreign bank account if you own property abroad ..
Linda Hall
SO HELPFUL
Dealing with a very knowledgeable customer service guy called Peter Wong. So helpful and very clear
Steve Mingay
Great service
Great service
Rory Smith
5 star service all the way
Everybody we dealt with during the process were helpful, polite and professional. Great service and swift transaction - 5 star all the way.
Debbie Cowman
Excellent
I was recommended currencies direct by my friend who had used them . Their service was excellent put me at complete ease all the way through regarding the exchange rates . Special thanks to Roxy who was so helpfull with the final transactions and all the way through cannot recommend highly enough
Lindsay Clayton
Great, easy to use transparent service.
Really easy to set up, quick contact from both the person setting up the account initially, followed shortly after by appointed account manager Megan. Really helpful and transparent information. Made 2 payments up to now with no issue, and again really easy to do. Far better than paying the fees through your bank, and the rubbish exchange rates banks offer.
Mark Giles
Good service
Called me back when stated and resolved the issue with easy steps to follow.
Janet Wilson
Appreciated follow up phone call
Follow up phone call was much appreciated, SHows care and attention to customer who is just starting out on this process
Nigel
Ahmed was excellent and very polite and…
Amit Kuma was excellent and very polite and helpful. A credit to your organisation
Barry
Megan my account manager was extremely…
Megan my account manager was extremely helpful when I had issues accessing my account. Very friendly, and patient. It was like talking to a friend - excellent customer service.
nicolas goldmeier
Megan was extremely patient and helped…
Megan was extremely patient and helped me through the whole process of sending funds from my account.
Ms C Aston
Bowsports Ltd
Bowsports Ltd Christina. 1. we have used Currencies Direct for many years now our contacts from currencies - account manager Paulroy is always on hand to advise and help when asked and if he is away others are on hand to speak to. To me its very important to be able to speak to a human and not by off loaded to the computer or al. 2. The web site is clear and easy to use 3. The rates are competitive 4. I am informed when they have sent the currency
ANGELA OLNEY
Thank you Megan for your swift & efficient response to my enquiry
Megan Lee called me in response to an email enquiry regarding the best rate of exchange to euros. She was very helpful in understanding my situation an found me a slightly better rate which I accepted. She then did the transaction quickly & efficiently over the phone and sent email confirmation.
Mr stanley fendrich
Very quick transfer good rates,helpful…
Very quick transfer good rates,helpful staff
Liz
Such professionalism …
Tajinder Wasir was an absolute pleasure to speak with today. He answered my query quickly and was able to provide the necessary information in such a professional manner. It was a delight to speak with him as he was helpful and friendly.
MARY Oneill
Adding Recipient
Yes, the representative I spoke with was very polite and patient with my issue. I was very pleased with how he handled everything!👍
Laura Dash
An excellent service
An excellent service, with special thanks to Ethan who made the process particularly painless for me!
George Broadwith
Only recently started using this…
Only recently started using this company, really struggled at first but the staff were great and very helpful, Jade Bailey was who i was put in contact with and can't thank her enough for all her help.
Brian Jones
Excellent professional service throughout
Courtney and the team in Nerja provided a really excellent service assisting us in the transfer of funds from a property sale. They arranged all the necessary checks and liaised with our solicitors very quickly enabling us to transfer the proceeds within just a few days of our initial contact. The dealing team in the uk were very professional and finalised the currency transfer at a very competitive rate / spread.
Coughlan
Helpful Megan. Thanks.
When I was having difficulties logging in Megan was very patient and helpful. She talked me through the process and the money transfer and also suggested I could visit the profile management page to tidy it up if I wished.
Maria
I always had someone to check anything…
I always had someone to check anything i needed throughout the process, both very accessible and professional; besides the person assigned to my account, who was super helpful. I definitely recommend Currencies Direct
Sue Nash
Everyone was fast to respond
Everyone was fast to respond, friendly and patient as we made a large purchase and it was intimidating to buy so much currency.
