Currencies Direct Review
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Reviews 17664 
Paul Miles
Germaine Boselli was extremely…
Germaine Boselli was extremely responsive and helpful. Once again very happy with the service.
Pam Butterworth
Very helpful efficient and reliable
Very helpful efficient and reliable
Kenny Kay
Easy to use service
Easy to use service, especially app. Pro-active in ensuring all future transactions on house purchase were carefully considered.
C L
THANKYOU
Chetan had the patience to guide a non technological senior through the process of activating the account. Also setting the app up on my phone.
Barbara
Once the sale had been agreed the…
Once the sale had been agreed the management and transfer of monies could not have been more simple. Thank you
Geri Wilson
Happy Customer
My account manager Jamie responded promptly to queries, was completely professional and very informative on all questions I had.
Tricky Segura
Megan Lee provided solid advice and…
Megan Lee provided solid advice and quick response to my queries. Rate offered was hugely better than my bank and would recommend currency direct for their seamless transparent service and Megan Lee best fund manager one could ask for. Thanks
Emma Douglas
Quick and reliable
I’ve been using this service for over 6 years for multiple transactions. Chris, my agent, is always very responsive to emails. It’s a simple, hassle-free way to transfer foreign exchange.
Akshay
Great and reliable service you can trust
Great and reliable service you can trust
Gerald
Foreign currency transfers and transactions.
Owning a property and with a bank account in Spain with multiple visits each year plus occasional trips to the US etc. I find using currencies direct makes my financial transaction much easier
Janine M
Great customer service
Really easy system to use, which is good for a technophobe like me! Super quick transfer, much better rate than my bank was charging me. I wish I'd gone with Currencies Direct earlier. My account manager Alistair Archbold is really helpful, I know I can pick up the phone or email him any time to get advice on my transfers. Really great customer service.
Margaret D'COSTA
Very helpful and friendly staff
Very helpful and friendly staff. My own very positive experience was very recently with Suzanne Mahankal who had all the patience in the world to help me get something done that I needed. A big thumbs-up!
nosy 1
Sorted out logging on difficulties and…
Sorted out logging on difficulties and phoned back with solution. Good service.
Sian
My experience with Currencies Direct…
My experience with Currencies Direct has been brilliant so far. Amit is our account manager and is always on hand to help with any assistance I need. Unfamiliar with forex transactions for business, he has made this super easy to manage. Rates are good and theres no need to worry about recording Forex gains and losses as its instant.He is prompt in responding, proactive with getting in touch to check how things are going, and always very friendly. He explains everything clearly and is super patient. All this at no cost to us, what a great find !! Would definitely recommend.
Elizabeth Pepperell
I am very pleased with Currencies Direct service
I am very pleased with Currencies Direct fantastic service . The online portal is very user friendly and there is always someone available to talk to which is very imporetant. Keyur Patel is my manager and is always helpful. Rates are competitive and very prompt payment system. thank you
PRITESH GANDHI
Very pleased with the overall service…
Very pleased with the overall service provided by Keyur Patel of Currencies Direct. The user interface on the website is very smooth too.
Si
Reliable Provider
Over the years' we have bought currency though various companies. I must say Keyur Patel at Currencies Direct has been our 'go to' for some years now. The rates are fair and the portal is simple to use. Keyur is always available for support if required. We don't need to speak with him often but when we do he has been most helpful.
Ayisha Motiani
Efficient, reliable
Swift and smooth transactions each time. We have been working with Currencies Direct for years, the customer service team is always helpful and provides relevant answers and solutions. Keyur does a great job managing our account and ensures any issues are quickly dealt with and resolved.
Angel Z.
Great service
Great service
Anonymous
Excellent specialist service
Excellent specialist service
Dennis Kelly
This company were recommended to me by…
This company were recommended to me by a Spanish solicitor, I saved 285€ on a £10,000 transaction compared to what Banco Santander wanted to charge me. The app is easy to use and the international transaction went through within a couple of hours.
Eddie Reid
Megan was so patient with me
Megan was so patient with me, talking me through the procedure covered all the security checks. varified my recipients details. I was nervous, she was calm and very professional.
Rob Lawrence
Currencies Direct exceptional service
Dealing with Currencies Direct gives me the trust that such transactions cause concern for a layman like me The communication is clear concise and no jargon In my recent transaction Megan was professional straightforward and friendly I’ve exactly the same high level of customer care from Grace on a number of previous transactions Rates are always really strong Transfer to my sons account in the USA is very quick 10/10 CD
Jenny Wilson
An understanding of my requirements and…
An understanding of my requirements and prompt service. Having used Currencies Direct for some years ago, I find they are most efficient with excellent exchange rates.
Prefer to Keep private
Highly competent Service Agent
Highly competent Service Agent, speaking in clear minimally-accented English ... unlike so many regular telephone help desks. The experience was a pleasure and I recommend it highly. VERY many thanks to Agent Jatin Solanki. !
Neil Curran - Crossborder Logi
Efficient Online Service
We have been using Currencies Direct for our foreign exchange needs in our business for a few months now, rates are good and the online service is efficient, any questions or queries and the customer service team are also very quick to handle.
Tim Cooper
A Special Service
In the event of a problem or query the Customer Service team provide a first class, very informed and helpful service. They are to be congratulated.
Tyrone Power
Megan Lee at Currencies Direct
Megan Lee at Currencies Direct did a fantastic job of locating lost funds sent by a client into the wrong account. Megan managed to locate the funds and re wire back to the client in no time at all and even followed up with a phone call to make sure all was ok and to see if I needed any further assistance. Her customer service skills are outstanding and she went above and beyond all expectations to ensure a smooth service. Thank you Megan!
barbara lerner
patient and very helpful!!
patient and very helpful!!
Kerry Scully
Only just started using currencies…transfer of funds
Only just started using currencies direct but so far extremely happy with fast transfer and kept up to date with transaction
Peter Abrahams
Excellent!!!
Excellent!!!
Nick White
Swift, easy and good value.
I had a good experience with Currencies Direct. After an intial enquiry they rang back which added to my comfort factor. A few days later I made the transfer which was pretty easy and quite a lot cheaper than using PayPal. It went through securely to a US bank within a couple of days.Great service and no real negatives though I got a couple of call-backs that were redundant. I will use them again.
STRATEGIC
Fast and Detailed Support
Sheldon, was able to quickly confirm and provide answers to my questions. It ultimately lead to a quick and easy deposit. Thank you sir!
Paul Cox
Excellent level of service
Holly is always very pleasant and friendly. She offers a great level of service as our account manager. Overall, Currencies Direct are brilliant and offer the best rates of exchange. The App is also very good and user friendly.
Leicester Surveillance Ltd (umesh bharakhada)
Great company to deal with
Great company to deal with. Ketan and his team are helpful, been dealing with currencies direct for many years and always good.
customer
Good customer service
Good customer service
customer
Suzanne Mahankal has helped us on a…
Suzanne Mahankal has helped us on a number of occasions. She has always been very professional and knowledgeable and always makes you feel very at ease.
terryjoe
Always great service
Always great service. They were able to sort out a problem I had with a transaction very quickly. Their communication is excellent and the site is so easy to use
Satmohan Panesar
Quick... easy.. personal service
Quick.. easy.. personal service.. good rates.. simple to understand and use
John Rutter
Vishnu & Nicholas were very helpful and…
Vishnu & Nicholas were very helpful and informative towards processing my funds into Euro and adding a new recipient. Thank you
customer
Helpful and Knowledgeable!
Their assistant Suzanne, was knowledgeable, calm and informative . She explained how I could overcome the problem I had been having. Then sent an email clearly laying out the steps to follow and explaining about security measures to take. All in all a very simple procedure. I achieved what I wanted the same afternoon of my enquiry!
Mark Hainsworth
It is refreshing to actually speak to…
It is refreshing to actually speak to someone. Jamie Hackett, who was my point of contact, was always easy to get hold of, and kept me updated at all times.
Lorraine
So professional and friendly
Deborah Horton was amazingly great with us. She took us through the process from start to finish. This gave us the confidence that our house sale money was safe and dealt with legally and professionally. Would never use another exchange bank. Currencies Direct especially Deborah,and the other staff that contacted us.
Janet Norton
5 Stars for a Brilliant service
The gentleman helping me was very patient
Trevor Hosking
Brilliant Service from Jade Bailey
Jade Bailey made the experience of purchasing and transfering Euros to Spain so easy. Very. very impressed with the level of service.
Colin Sumner
Very good
Very good - pre-loaded with euros for week in Belgium. Just wish I'd known beforehand that you can monitor your balance if you use the app. Don't like using mobile phone!
Richard Wilson
I am able to speak direct by phone to…
I am able to speak direct by phone to my manager Kieran Challingsworth . If he is not available he always calls back . Person to person is important to me . 1
Mat.
Quick, reliable service
Megan Reeve helped me to navigate their website. It’s quite straightforward to use so I’ll probably do it myself next time. I can recommend this company as the amount you buy is the amount you receive, nothing else is taken out in hidden fees or commissions.
Sarah Coverdale
Excellent customer service
Account manager kept in contact throughout process and explained everything. Very quick and efficient currency transfer. No charge for collecting a bankers draft from solicitors.
Joyce
Another easy transfer of currency today…
Another easy transfer of currency today with Megan Reeve. Everything clearly explained in a friendly manner.
Roger Bartlett
Helpfull and a great personality to…
Helpfull and a great personality to communicate with
Jeanne McHugh
Great Experience
I've had a great experiece with Currencies Direct and had the best service from Kieran Challingsworth. I was making for the first time, a large euro payment to purchase a property abroad. Kieran set up my account and got me a great rate for the purchase. The sale all went through very smoothly and the monies were sent to my solicitor that day which was a great relief. I have since obtained a bank card for my euro payments abroad for day to day purchases using my euros account. I have also used their customer services telephone enquiries which was answered straight away in person and my query resolved which was a refreshing change! Easy to use app and well deserved of the 5 stars. Keep up the good work!
Margaret Ginger
I was having problems with the website…
I was having problems with the website so telephoned for assistance. They were very prompt in answering my call, patient and helpful and talked me through the process
Mr Giulio Celentano
I spoke to Suzanne Mahankal in customer…
I spoke to Suzanne Mahankal in customer service and she was very professional, helpful and friendly.
Gillian Walker
Totally professional and highly recommended
We have dealt with Currencies Direct for some time and more recently following the sale of our Spanish home and we would like to thank Megan Reeve for her professionalism and for all the help and guidance we received from her in recent weeks. She kept us informed every step of the way and we were very happy with the exchange rate she gave us for transferring euros to sterling. We have been dealing with Currencies Direct for some years now, and mainly using our online account with them for transferring to Spain and making other essential payments as property owners. Following the sale of our property, our involvement with Currencies Direct has been more personal and it’s been a pleasure to deal with Megan. The whole process has been simplicity itself. A fantastic company, extremely trustworthy and with brilliant communication throughout. Highly recommended.
there
Great helpful staff and so easy
I needed to pay a travel agent in Australia and found their credit card fees are astronomical. I was really nervous about paying by bank transfer but the staff at Currencies Direct answered every question and took me through the process step by step. I was so impressed and it was very easy. If you ever need to make such a transaction, I would recommend this company 100%.
customer
Megan was very helpful with an unusual…
Megan was very helpful with an unusual payment I had to deposit and texted me to keep me informed, a very professional company.
Mr Hans Trietsch
Good helpful service
Good helpful service
G from Glasgow
5 star experience from the moment I was…
5 star experience from the moment I was in contact with them to the day the transaction went through. Very professional and attentive. The Euro to Sterling rate was excellent and would highly recommend them to anyone looking to change currency. A special thank you to Laura for guiding me through the process.
John Nance
Easy, fast, good rates
Been using for a couple of years. Lets me monitor exchange rates and make online conversions 24x7 so I can take advantage of the best rates. I like to monitor rates myself and make my own decisions so my usage may be different. Worked with other companies and the ease of use of the online process and low net cost have kept me with Currencies Direct.
Richard Stenton
Outstanding service
Outstanding service. So helpful.
melanie morningstar
They are always very good
They are always very good. I trust them completely. The only trouble was that I had difficulty understanding what the agent was telling me. Although that's not too unusual these days...
Paul Barber
The company are efficient and transfer…
The company are efficient and transfer funds to the desired account quickly. The reason they didn’t get five stars was because they have changed the way in which you transfer the UK funds to them which I found difficult to carry out.
Peter W
Professional and speedy
Professional, speedy service - as usual. Very impressed. Thank you!
Louise Keary
From the start of opening the account…
From the start of opening the account and completing my first transfer the service received I have received is exceptional, Germaine has been a great help. The service I have received has been exceptional. A massive benefit is that you can contact your account manager direct and not have to go through any form of call centre. I would highly recommend.
Raymond Carter
Very helpful IT support after business …
Very helpful IT support after business hours This even more relevant as I live in Australia Very polite gentleman Mr Peter WONG
David Frater
Professional Employees
David I have used Currencies Direct for 3 years now for payments to Tenerife and wouldn’t use any other company My Account Manager Megan Reeve was as usual exceptionally professional and made the transaction go very smoothly with no hassle. A completely painless exercise.
linda worth
Transferring a large amount of money is…
Transferring a large amount of money is a very daunting process but with the help of Lauren as Account Executive, who kept in touch with me, Luke based in Estepona who guided me through the process with a friendly and professional manner and finally Jonathan who secured the rate for me, I felt informed and secure that I was dealing with an honest and experienced Company.
Steve
Money reclaim from a rogue vendor
I had a problem with a purchase I made with my Currencies Direct card where the goods never arrived. I tried to get a refund via the company direct, but they kept fobbing me off. I contacted my local office in Benalmadena and Catherine Kenny Ramos started the process of reclaiming the money. Today, with her help and her ‘back office’ colleagues, the money was refunded to my account. Great service from a professional team and company.
Terje Gunnulfsen
Excellent customer experiance
Very Professional handling of my currency exchange needs and the following payment transaction, done by nice and polite people.
Clint
Professional and friendly service
Professional and friendly service. I would definitely recommend them to anyone looking to transfer funds internationally.
Pieter Grobbelaar
Germaine Boselli was extremely helpful…
Germaine Boselli was extremely helpful in assisting a smooth transfer.
Ian G
Efficient and Friendly
Efficient and friendly service from Germaine when we sent Euro funds from Ireland to the UK. The process was explained clearly to us and Germaine was very quick to respond to emails. No issues and everything happened on the timeframe Currencies Direct gave. Recommended.
Graeme
Savings transfer
We recently used Currencies direct to move our savings from New Zealand to the UK. It was extremely easy and Germaine Boselli was on hand every step of the way. Great service and a great company.
M. Hughes
Very professional service
A professional experience from start to finish. Germaine guided me through the process & explained how the system worked. I would be more than happy to use CD again.
M.Blakey
Excellent service
Excellent service. I thoroughly recommend Currencies Direct. Germaine Boselli was so helpful and patient, thank you 🙏
A Kerr
Have used currencies direct for many…
Have used currencies direct for many years. It’s reliable and great you can talk to a very helpful person. Germaine made the transfer really easy.
Raj Singh
Great company to do business with...
Every time I have used Currencies Direct I had a great deal along with amazing service. My account manager is Keyur Patel who looks after my needs and walk an extra mile to get things done. Well done guys
Steve Wilkinson
The service was very quick and easy
The service was very quick and easy
Lorraine Thrush
User friendly
User friendly, easy to set up. Good customer service and competitive rates.
Barbara C
My experience with Currencies Direct has been great!
My experience with Currencies Direct has been great. Opening an account is easy and straightforward. My Account Manager Jamie Hackett has supported me with constant professionalism and competence. He has always given me very useful advice on rates and transactions. I would definitely recommend Currencies Direct to those who are seeking a reliable, trustworthy and transparent currency exchange service.
Manjit
Easy to use portal
Easy to use portal, great rates and very helpful team.
Karl Ryan
Great and useful for all my business…
Great and useful for all my business transactions
philip shore marston
Good but took longer to transfer the…
Good but took longer to transfer the 9payment than I was originally told.Had to call to ask where it was.
neil bolton
I had a logging in issue as I had not…
I had a logging in issue as I had not got the correct mobile phone with myself on holiday. I was asked for all of my details and security information and the operator carried out a temporary change for the pin number to come through on. The service was excellent.
Mr christopher peel
A personal and excellent service
Never done this before and my wife and I wanted to make Euro transfers to German relations. Currencies Direct were exemplary. They gave a clear picture of the process from start to finish and all proceeded exactly as they described. The Account Manager Germaine was in all senses our guide and mentor, showing just the right degree of contact and assistance, making what was an unfamiliar task straightforward and hassle -free. A truly personal service. Thank you.
stuart parvin
Highly recommend Currency Direct
Currency direct agents in Spain and the UK kept in touch with me on a regular basis. The staff were knowledgeable and explained the process in layman terms to me. The whole process was super quick and I received an excellent rate when transferring funds back to the UK
Adam Fadle
Currencies Direct - Review
Currencies Direct has always been brilliant for us, helping us achieve the best exchange rates when purchasing products from abroad. Their team are always very professional and I would gladly recommend their services.
Fraisse
Excellent communication and information.
Excellent communication and information.
Maoli Media Pvt. Ltd.
Currencies Direct offers security and competence
We have been using Currencies Direct for several years now for all our foreign currency transactions and we have been bowled over by the way CD facilitates ease of transaction with impeccable security. We have especially been impressed by the proactive attitude and exceptional competence of Keyur Patel who helped us sort out some knotty foreign currency remittance issues within a very short time frame.
Alex Sullivan
Good customer service
Good customer service
Paul Osmond
Germaine is a star
I’ve just started using Currencies Direct for international transfers. I made a serious mistake with my online account which I realised after the transaction completed. As soon as I realised I contacted Germaine whom could not have been more prompt and supportive. My error was addressed and rectified in no time, the support I received was greatly appreciated. Germaine was professional prompt and a pleasure to deal with. I will not hesitate to recommend Currencies Direct.
Richard
Speedy transaction and good service
Speedy transaction and good service
IAN CONNOLLY
Excellent service and competitive rates
We have been using Currencies Direct for many years for our overseas finance transactions for orders received and shipped overseas. We need to have confidence with a company we can trust for exchanging foreign currencies at reasonable rates. Currencies Direct do all this and more. Staff are always helpful when required and the most important thing is to be able to trust a company that performs well for any transactions and with speed I F Connolly Director
Mr Szentmiklossy
Brilliant options in one place
Brilliant options in one place, easy experience.
