OnDeck Review
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Reviews 5061 
Sonya Satisfied
Super easy process
Super easy process! I was surprised…rates wer doable and it was much needed.
customer
Quick
Quick, friendly, and professional interaction with Blake. Was able to get us through the process efficiently and was great at helping us to understand the terms
Robert
Andrew helped me through each step of…
Andrew helped me through each step of the process and answered all my questions.
customer
Quick response
Quick response
Joe Medeiros
I was able to do another deal quickly…
I was able to do another deal quickly and easily to receive additional funds. The representative was very knowledgeable and helpful. The funds were available the next day.
Rodrigo P
Highly recommended!
Highly recommended!
Sheri C
Fast efficient service
Fast efficient service. I received the funds within 24 hours without a hassle.
E.B.
PERFECT TRANSACTION
PERFECT TRANSACTION
carlos
real quick
real quick, less than a day, quick call, next day money in account
Troy
Simply to apply and simple closing…
Simply to apply and simple closing process. Knowledgable and friendly people to work through the process.
Gustavo Mesa
Olayomi Afolabi
What made my experience great? The answer is simple; Olayomi Afolabi. Olayomi is a great representative of your company. He was thorough, never pushy and most importantly--knowledgeable. I was vetting out two other companies and went with OnDeck strictly because of the service that I received from him.
Rosali Espinal
They are good,honest excelente…
They are good,honest excelente advisers…they tell you all things you are doing good and the bad things you are doings.. help you to understand your financial situation…
customer
Awesome!
Easy, honest, fast.
Jim C
Fast easy approval and very responsive…
Fast easy approval and very responsive representation. Thanks!
A Danby
Great experience
I worked with Jon and he made the application process very easy. Would recommend OnDeck to other businesses.
Juan Abadie
Very professional services
Very professional services
Rodney Velasco
Very good experience
It was a very good experience dealing with OnDeck. The communication between myself and the loan officer was very consistent and clear. Once I knew what the underwriters wanted and it was my job to deliver what they needed. I made sure that I did.
Valued Wix User
Great follow up and customer service.
Great follow up and customer service.
Charles
Allen Parker
Allen Parker, your agent, was most professional and was very transparent and efficient and he was a very effective communicator who understood my goals and deadlines. Secondly, the transfer of funds was smooth and done as expcted.
Americare
Drew Larsen
Drew Larsen was very helpful through the entire process.
Blueline Plumbing
Quick response time and great customer…
Quick response time and great customer service
Greg
The turn around was very quick and I…
The turn around was very quick and I got the funding I needed.
John
everything happened exactly as you…
everything happened exactly as you promised and it was all very timely.
customer
Easy access to quick funds great team…
Easy access to quick funds great team there
David Lofton
Request line of business credit
It all started with the initial conversation with the load advisor. The explanation of the process and what to expect if the line of credit is approved. Overall, it was very relaxing to speak with the load advisor with great insights. I learned a few things about business loans and lines of credit that I did not know. Truly a great experience.
RAj A
Great staff, smoothing transaction
Great staff. Fast funding and very smooth transaction. Can not expect anything better!!!
Bethany
It was not made clear my payments would…
It was not made clear my payments would be weekly instead of monthly or that it would actually increase my weekly payments instead of reducing them. Thus USA problem bc the main reason. I was seeking the loan was to reduce payments and increase cash flow.
customer
Excellent company
Excellent company
Aaron Tolson
So easy
So easy! Love this
customer
Fast Easy
On Deck Did what they said they would do.
Customer
Great customer service with Tiffany
Tiffany was very polite and explained everything. Great customer service.
K. Graham
My experience was simple very easy and…
My experience was simple very easy and help move the process along. I would recommend on deck to any business owner who was to in prove their business their the company to help.
The Black Agency
Nice easy clean process
Nice easy clean process
James Hammer
A Great Place to Build Your Business and Your Credit
I’ve received several links to business funding over the years, and this is the first one I’ve followed through on. Anthony made the process completely painless. We discussed amounts and terms, eventually settling on an amount that would allow us to take our immediate business efforts to another level, with the possibility of future refinancing and an increase in the overall amount of the loan. This was a great place for us to start building our company and our credit. I’m looking forward to a long-term relationship with Anthony, Shore Funding, and OnDeck. Thanks!
customer
Patrick answered all of my questions!!
Patrick was great at answering all of my questions and listening to discover what I needed!
Barry
Easy
Easy, respectful and they did what they said they would do.
R. Connen
The first positive relates to how…
The first positive relates to how efficient and timely the entire loan acquisition was. Communication was clear and helped the process forward without any hiccups. Document requests were simple and confirmations rapid. Thanks OnDeck for a smooth, memorable experience.
PlusMoreUsa
OnDeck helps my business thrive without…
OnDeck helps my business thrive without all the red tape that other lenders impose.
customer
Great company
They have done great with me. Went from a business loan to LOC, they definitely acknowledge and reward being in good standing.
customer
Easy process
Easy process
RS
The rep made the experience seemless
The rep - Johnnie was fantastic. Very well informed, went over every detail and gave me ample opportunities to ask questions.
Robert S
Smooth Transaction... as expected.
Very helpful personnel to work with.
Ola Burger
Quick and easy access to funds.
Quick and easy access to funds.
Guardian Pool Services
There’s always a first time for…
There’s always a first time for everything. Well, this is definitely a first for me. I needed some working capital for my company due to the horrible year. We’re having haven’t seen this since 2008 that being said started to look around and was taken to on deck after I work with some other people at the same time as on deck, it was just so much easier. Less hassle. I wasn’t getting all the emails. I submitted my paperwork of my financials and within 24 hours I get a phone call. I was shocked it was all done and they gave me an option I could choose a large amount or I could choose something smaller. It was very nice way to go on deck I look forward to this relationship. Thanks again James
Rodgerick Williams
Noah and his team gave me great…
Noah and his team gave me great customer service and had funds in my account in less than 24hrs. WOW THAT'S AWESOME!!!
Claude McKenzie
Thia company has been very helpful and…
Thia company has been very helpful and great to work with. They have help take a lot of make my stress away so that l can focus on my business.
customer
Awesome job great experience with your…
Awesome job great experience with your company
William Gould
They was great
They was great
Jim
Very easy to work with
Very easy to work with
customer
Quick application and funding process!
Quick application and funding process!
customer
Quick and simple process
Quick and simple process
customer
Easy deal!
Very Easy deal!
Michael
Amazing experience and matched the…
Amazing experience and matched the needs of our business! Would highly recommend.
Luigi boccella
Griffin was very professional an fast…
Griffin was very professional an fast no hassle I would definitely refer him to others
Nora
This whole process was fast and simple
This whole process was fast and simple. Highly recommend them. Andy was very helpful throughout the whole process and above all very patient to help me with the whole process.
David
Fast and efficient application
Fast and efficient application - prompt funding - GREAT!
William Eschmann
Bill LaBarbera was great to work with
Bill LaBarbera was great to work with, stayed connected through the entire process.
David
Jake at YM Ventures and Lucy in your…
Jake at YM Ventures and Lucy in your office....our account manager
customer
Everything went good with your services…
Everything went good with your services I will recommend
Michael Graham
Im glad I got the loan
Im glad that they gave me a line of credit. The process was not that hard, had to show some statements....Had a good credit score, but they gave me more than enough to help my business. Looking forward to a brighter future!
customer
Easy to close and good communication!
Easy to close and good communication!
Kristen Dunn Dunn
The process was quick and the…
The process was quick and the communication was great. Ive worked with OnDeck several times and the process has always been good. Ill always dislike the outrageous interest rates for small businesses but it is what it is.
customer
Funding was quick and the dashboard is…
Funding was quick and the dashboard is clear with good transparency on fees
customer Kenny Andrews
I got a phone call
I got a phone call, Gary Compton. Was on the other end of the line. I been looking for lenders and didn’t really feel comfortable with any of them until my first conversion with Gary. He walked me through all the steps and processes, super simple. Three or four days later the money was in the bank and I had full knowledge of the loan I purchased. Very pleased with my decision.
Dan
Ondeck was professional
I spoke with two Ondeck people, the initial and the follow up, and they were both very professional.
Wilfer Asprilla
The cosstumer services excelent very friendly annn fater li like
To be honest from the aplicacon costumer sevice was very patience friendly the most importan educates and profesionals
customer
Easy access to funds
Easy access to funds. Great customer service
Joe
This was not my first time using on…
This was not my first time using on deck each time it’s been easy and fast.
Robert Boudreaux
Ondeck is unbelievable
Ondeck is unbelievable! My loan was very easy and painless. The money was in my account exactly as informed. I was able to access the money and get my consignment goods rolling without delay. Chris C. was very helpful and informative.
Bill Peterson
Great Team!
Very service oriented and quick to respond. They understand small business!
Nali,
It was a very professional but yet…
It was a very professional but yet simple to understand process,
Wilkinson Property Management
Always Professional and Efficient
Always Professional and Efficient, Delivers as Promised.
Varghese Kurian
Funding was very fast
Funding was very fast. Paper work is also very simple
Miles
Great service
Great service. Very responsive.
Willis
The process was easy and the staff were…
The process was easy and the staff were knowledgeable.
Kyle P
Thorough and Decisive!
I supply the info and they actually decipher it and provide resolution for my needs.
customer
The process for obtaining the line of…
The process for obtaining the line of credit was easy and quick. Professionally handled by very knowledgeable staff.
David Mannix
Mo did a fantastic job informing me of…
Mo did a fantastic job informing me of all me options
Earnest Lee
On deck Account Manager is very…
On deck Account Manager is very professional and most important, the approval process is fast and money transferred is fast. This is what an entrepreneurs needs - Efficient Lender that understands the nature of Business!
Mark Mayle
Brittany
Brittany, our representative, was very knowledgeable and helpful. She was able to provide a program that fits our needs and accomplished the funding in a very timely manner.
Karen Wright
Very customer oriented
Very customer oriented, helped us to find a plan that would work for us. Professional, knowledgeable and friendly. Thank you!!
customer
Dana was very patient and made the…
Dana was very patient and made the transaction very easily.
customerDave Sleeth
Easy to deal with,
Easy to deal with,
Neil Doerr
Quick and Efficient !!
Quick and Efficient !!
customer
Great experience
Great experience
Jeff-SRG
I would recommend OnDeck
From the quick online application, approval and funding, the process was fast and efficient. My loan advisor Leanna was great to work with.
LHart
Quick Decision & Response
I appreciate the quick response and support. I also appreciate the ability to get the funds pretty timely. However, I wasn't able to get the full amount I needed. That was disappointing. I would like to understand what the decisioning factor was on that. Thank you.
Nikki
Very easy and simple process
Very easy and simple process! Ideal for a very busy owner/operator.
customer
The team found alternate solutions
The team found alternate solutions when the original one did not work out.
charles starace
great job thank you very helpfull
great job thank you very helpfull
customer
Owner
Very quick and easy process.
customer
A very quick response
A very quick response. Myles was very kind and professional.
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