OnDeck Review
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Reviews 5420 
DAN
Joe was great to work with
Joe was great to work with, easy process for quick funding..
Randy Gatewood
Everything was great
Everything was great! My representative Jason was beyond helpful and explained everything in detail! I’m going to pay this loan off asap and I look forward to working with you guys again in the future.. Thanks again..
Brandon Goodpaster
I was able to secure a revolving LOC…
I was able to secure a revolving LOC for some business improvements. Marquise made the process extremely easy. Great experience. Would recommend to anyone.
Olufemi Odumesi
The staff assigned to me was awesome
The staff assigned to me was awesome. explained the product to me very well and was very patient and knowledgeable. keep up the good work.
Lisa
So helpful when we most needed it
Overall, everyone I worked with at OnDeck was warm, thoughtful, helpful, and responsive. We need short-term bridge as a growing small business. And they delivered. So much anxiety when you need the support, and they were awesome!
Jess Horton
Joe is the best!
Joe was incredibly insightful and walked me carefully through everything. He positioned me with the right program my company needed and got everything handled in a very expedient and respectful manner. He is the best!
Tony Silva
Joe Gorman was great
Joe Gorman was great, followed me through the entire process and was very informative.
Marcus Yono
Joe Gorman from Ondeck was great to work with
Joe Gorman was great to work with. Great to work with and always followed up. He is the Best!
Jamie m
⭐⭐⭐⭐⭐ Excellent Experience with Patsy…
⭐⭐⭐⭐⭐ Excellent Experience with Patsy Garcia at OnDeck I had an outstanding experience working with Patsy Garcia at OnDeck. She was extremely helpful from start to finish and walked me through every step of the process perfectly. Patsy took the time to explain everything clearly, answered all my questions, and made sure I understood exactly what was happening the entire time. I’ve worked with other companies before, but I’ve never received this level of support and guidance. Patsy truly went above and beyond to help me get funded, and she made the whole experience smooth and stress-free. If you’re looking for someone who actually cares and will help you through the process the right way, I highly recommend Patsy Garcia. Thank you again for all your help!
Steven Chan
My experience with OnDeckCapital
From the start with Taylor then Harrison it was the best professional experience I can asked for. They explained everything to me about the product and I totally understand everything. Even though the interest rate was slightly higher than I had before from another lender on unsecured loan I cannot passed this opportunity. Having this credit line and carefully managing the line I can profit more from my business. Thank you
Dariena Lane
Joe Gorman made my process seamless and…
Joe Gorman made my process seamless and answered all my questions. He walked me through everything step by step and made sure my entire process went down without any difficulties. I’m truly appreciate for all his help.
David Arthur Velasquez
Recurring Customer
Being a returning customer the amount of time to process the funds was fantastic no waiting after approval funds were received in less than 24 hours.
Chuck Haeberle
Quick efficient professional and just nice to work with
On Deck really has been great for us as a business. They were quick with approval and processing, and later when we were ready to do some restructuring we were able to work with them to improve our debt servicing cash flow also keeping that safety net of having extra credit in the back pocket if needed. I have been very happy with them and look forward to continuing this relationship.
Michale
Best Service- Thanks Marquise Callaway
Marquise Callaway was helping me with the Line of Credit. He was really professional and the process was so easy. It took only 5-10 mins on the phone to get it approved.
Mitch Myers
Harrison was awesome!
Harrison is kind, courteous, expedient and thorough. I very much appreciated his help getting funds for our business. I’ll surely deal with him again in the future. Top recommendations. Thank you.
John Herwald
I needed funding to free up some cash
I needed funding to free up some cash. I got a call from Marquise Callaway and he was extremely informative and polite. After a few calls to get the information to his underwriting, he promptly called me to explain my loan options. The application and approval process was the easiest I have ever had the pleasure of using. Marquise did a fantastic job and I really appreciate his efforts.
McCall Flying M
Harrison was personable and friendly
Harrison was personable and friendly. I was assisted with the line of credit easily. Fast approval and easy to use interface
Sharif Ceasar
Great customer service and quick…
Great customer service and quick turnaround time
Four Elements Transportation
Jon D'Amico customer Service was amazing!
Jon D'Amico customer service was amazing!! Explained everything really well and was there the entire process.
Aaron Sloan
5 stars
5 stars! Harrison is awesome. Professional, responsive, and helped us secure funding fast. I highly recommend their services!
timothy michielsen
Excellent customer service
Excellent customer service! Patsy called me within a couple hours of applying. Walked me thru the application process, let me know what next steps would be and when we should hear back from her. All of which was such a smooth process and within 24 HRS we were approved. Highly recommend OnDeck for your business financial needs!
Emily R.
OnDeck has been wonderful to work with…
OnDeck has been wonderful to work with for our funding needs. Harrison was personable, professional, and took the time to walk us through all available options. He answered every question clearly and made the process smooth and easy. Great experience overall.
Charles fesler
Jordan bousman was wonderful to work…
Jordan bousman was wonderful to work with very helpful and easy to talk to incredibly knowledgeable and friendly
Roland
Jordan stayed in constant…
Jordan stayed in constant communication, was understanding and patient.
ARKHE Fasteners Inc.
Business Line of Credit
Joe Gorman absolutely crushed it on getting our account approved AND funded SAME DAY. He asked all the right questions and explained the entire process thoroughly including how the underwriter came up with the offered Business Line of Credit amount and how we could grow the account together.
Kserra Solutions Inc
Quick and painless!
The whole process from beginning to end was seamless and painless. Christopher and the OnDeck Team gave a couple of funding choices for our new business to choose from, even though our business credit and revenue was limited. Thank you OnDeck!
CHARLES SPARKS
Jordan made the entire process very…
Jordan made the entire process very easy. His knowledge and advise will do my company well.
Fernando Diaz
Fast straight forward process
Fast straight forward process
PaidPal
100% RECOMMENDED!
I had such a great experience working with this team! I was able to get a fast loan when I really needed it, and they took the time to explain every single number to me. They broke everything down clearly and answered all my questions with so much patience. No one else was willing to help the way they did. Carlos D was the one who first connected me to the manager, Harrison S, and I’m honestly so grateful. From the very first conversation, they treated me like family. The whole team was warm, understanding. It didn’t feel like just a business transaction — it felt like people actually wanting to help. I’m really happy with my experience and look forward to building a long-term relationship with this company. Highly recommend!
J.j Kennedy
5 Stair service
After using different types of loan/line options with other companies over the years, we really needed to find a company that has multiple products that works with our business that we can build a working relationship (future funding). We ended up reaching out to OnDeck based on a lot of user feedback/reviews we saw. Once in contact with OnDeck we got in connection with Jon D'Amico, their lending advisor. Jon was very detailed, able to guide us through the best programs they have that fit our needs. Jon also followed up daily, just to make sure we got everything needed to close. If you’re a company that is small, but growing in need of additional funds, based on our experience with OnDeck I would say it’s the first call you make.
Jan
Jordan was great to work with in…
Jordan was great to work with in getting a loan from OnDeck. He clearly explained all the details, the different options, repayment,etc. Reponse time was quick. Overall, a very pleasant experience.
Heather Villa
Jordan did such a great job!
Jordan did such a great job of listening to my company's needs and making this a smooth and quick process. We've been waiting for this opportunity for many years and are excited how this will help our financial flow!
Maria Siracuse
Quick funding and very responsive
Quick funding and very responsive. Jordan is very communicative and professional. Highly recommend this company.
Daniel Shumate
Harrison was very responsive and made…
Harrison was very responsive and made the process simple and straightforward!
customer
Colin was very polite and business like…
Colin was very polite and business like the whole time and worked with me to get what I think I need for my company.
Tanner Hayes
Jordan Bousman was very helpful with…
Jordan Bousman was very helpful with the process and was funded in less than a day
Vera Hrytz
Very fast and convenient funding…
Very fast and convenient funding options.
Rachel B
My first experience with business…
My first experience with business financing and the process was smooth and efficient. I was satisfied with the loan amount and terms. They do require a phone call which isn't my favorite thing to do, but otherwise it was a great experience.
Gayle-Los Angeles,CA
Excellent Company
I have dealt with OnDeck several times, and they are excellent in every respect. Most recently, I have been working with Anastasia who is incredible. Her attention to detail, exquisite client service and skillset is outstanding and very much appreciated.
Brodie Verworn
Jordan was amazing!
Jordan was amazing! He was very helpful and easy to work with. He was prompt on his callbacks and I got the funding I needed in the time I needed it! I can see why Ondeck has such a high consumer rating. I would definitely recommend!
James Lyons
Jordan
Jordan, Dion, and Sachi were a pleasure to work with.
Steve
Quick response, courteous service
This was not my first time borrowing for my business through OnDeck. Their process is very streamlined and easy to understand. The agent that handled the newest loan, Madison Simons, was pleasant, efficient, and able to expedite the transaction very smoothly and quickly.
Darius
Hi my name is Darius my ondeck advisor…
Hi my name is Darius my ondeck advisor Ryan was very helpful he informed me gracefully about the company he worked with me step by step with confidence and reinsurance I am very satisfied with the outcome thank you Ondeck
KATHERINE BINDER
Helpful and honest
Helpful, honest and easy.
Traci England
I should have done this sooner!
Harrison was so helpful! I wish I would have done this sooner. It was really very easy and will solve several cash flow issues. OnDeck is truly going to help me move my business to the next level.
Mike Pickett
Easy and fast
Easy and fast. That's what I needed.
Leslie C
Nico
Nico, our representative, went above and beyond to make sure our application was processed correctly and we were approved in one day. We are a repeat customer and will be again, should the need arise.
customer
OnDeck has streamlined the process of…
OnDeck has streamlined the process of lending and borrowing. As a business owner my time is limited and often involves multitasking. OnDeck understands this and does what they can to assist the business owner in a simple process. Delighted to work with OnDeck anytime.
anthony alvarez
Professional
Professional, friendly, helpful guidance through out the entire process.
Gary
Great Relational Experience
The experience with ondeck was very positive. They explained the loan product very well. What I really like is the relationshipthat we are building
customer
Excellent customer service and…
Excellent customer service and expedited funding!
Ani Nikolova
I recently worked with OnDeck for a…
I recently worked with OnDeck for a business line of credit, and the experience was excellent from start to finish. The team was incredibly responsive — every question I had was answered quickly and clearly. The application and approval process was smooth, straightforward, and very efficient. Funding moved quickly, and there were no surprises along the way. If you’re looking for a lender that values responsiveness, clear communication, and fast processing, I would absolutely recommend OnDeck.
Thompson, Anthony
Harrison was great throughout the process and funding was quick!
Harrison was great to work with and helpf
Jason Wilson
Jordan did a great job helping us get…
Jordan did a great job helping us get the LOC we needed.
Paul Bradfordtomer
We were very happy with the customer…
We were very happy with the customer service. Thank you.
Lillian
Quick Turnaround Time
I submitted the application online, and the next morning I received a phone call from Hannah. We went through some basic questions regarding my business needs and goals. Hannah kept in touch that same day with loan offers, and we reviewed each one and decided on the best loan offer that fit my needs. The loan documents were signed online the same day, and the funds were deposited into my account the next business day. The process was very easy and straightforward, and I would highly recommend OnDeck to others. The interest rates are higher than conventional business bank loans, but my experience with banks is that they drag out the loan process and are not interested in providing quick capital. I look forward to building my relationship with OnDeck for future lending needs.
John Fontaine
Madison was a pleasure to work with.
Madison was a pleasure to work with.
Robert W.
Great loan renewal experience
Easy to use website. Easy application process for loan renewal. Account representative was very helpful in entire process of the loan renewal.
iLoop Realty
We had a great experience with OnDeck
We had a great experience with OnDeck. Harrison Smith was extremely helpful throughout the entire loan renewal process. He communicated clearly, responded quickly, and made sure we understood every step. His professionalism and follow-up made the renewal smooth and stress-free. We truly appreciate his support and highly recommend working with him.
customer
Excellent customer services
Excellent customer services
customer
So far our experience has been really…
So far our experience has been really good. ONDECK has been professional and prompt.
Saul Lowery
The process with login was not that easy
The process with login was not that easy
C Wis
Jay Webbs was professional and helpful…
Jay Webbs was professional and helpful in assisting me through the whole process
Christine
Jon made the experience very seamless…
Jon made the experience very seamless and I appreciate the assistance in navigating the process.
Caleb Hoffmann
Harrison was great and took care of me…
Harrison was great and took care of me and my business needs from the start.
Steve
Melanie Randall is Great!
Melanie Randall made the experience quick and easy. She knows her stuff, and is very personable.
K Fritzsche
Madison Simons - OnDeck
Madison Simons was extremely accessible and diligent throughout the entire process. She worked closely with our business and played a key role in helping us secure the financing we needed to grow. Her responsiveness, attention to detail, and commitment to our success made the experience smooth and efficient. We truly appreciate her support and would highly recommend her to others.
Cecilia McKay
It was a seamless
It was a seamless, quick and easy process. Brody Shucard was in constant contact from start to finish for our request for a Line of Credit. Was approved within a day and funded quickly.
Gordon
Harrison showed great insight
Harrison showed great insight, understanding and coupled that with strong communication and follow up.
customer
Everyone was very helpful and responsive
Everyone was very helpful and responsive
A Donaldson
This was a very quick and easy
This was a very quick and easy. It took two days to be approved and funded.
Jonathan Sprouts, Inc
This was the easiest and most…
This was the easiest and most stress-free lending process I've experienced. The terms were transparent with no hidden costs, and the straightforward approach made a significant difference for my business. This funding is providing the bridge we need to get through our facility renovations and return to full production. Highly recommend.
Victor
Loan based on current needs
After reviewing multiple Loan options, OnDeck provided a manageable loan and most importantly with the option for a quick payoff and creating a long term option for future funding. Having a loan based on current needs is great. Even if there would be better immediate options, OnDeck provided a long term growth plan, which is what is needed for a growing company.
Matthew Discon
I had a fantastic experience working…
I had a fantastic experience working with Joe Gorman. He made the entire process incredibly easy and was a pleasure to work with from start to finish and I highly recommend him!
customer
Dealing with On Deck was relatively…
Dealing with On Deck was relatively easy and straight forward. They offered me several options to fit my budget and delivered funding very quickly.
Dan S
ondeck and Joe Gorman were super easy…
ondeck and Joe Gorman were super easy to work with. no pressures. just good info
Jason L
Great customer service!
After submitting an inquiry online I was overwhelmed with multiple calls and emails. I was actually going to go with another company but Harrison explained everything in writing and was not pushy and that is what I was looking for. He was great to work with. Not to mention he was very prompt in responding and we are very happy with the funding option we received.
JERRY FINNEY
Easy and quick process
Easy and quick process. Good customer service.
Harry Quinones
Applying for a Loan in OnDeck
Applying for a Loan in OnDeck was quick and easy. I got my Line of Credit approved in days. Not too much documentation to submit. Thanks to Jordan’s help!
customer
They made the experience fast and easy…
They made the experience fast and easy to help secure funds needed for my company.
customer
The process went smooth and quickly
The process went smooth and quickly. Great costumer service.
keith fichtner
Madison
Madison! Thank you SO MUCH for your tenacity in getting my loan approved. As I stated to you earlier, your help was INVALUABLE.
Dr. Swain
Business friendly and supportive
Prompt and customer service oriented. Good options.
Greg Wade
Harrison helped me
Harrison helped me. He explained everything very thoroughly, and made the process ez. I am thankful for his help.
Ken
Ryan did a great job
Ryan did a great job, very efficient and easy to work with.
customer
The process was straightforward
The process was straightforward
Wayne Dennis
DENNIS & DENNIS CONSULING
WORKED HARD GET COMPLETED
JC
Convenient and fast approval
Convenient and fast approval. Their team was great to work with, and the terms were fair. I'd recommend!
Luke
Excellent service!
Excellent service!
MJ Digital Studio
Easy process
Easy process. High APR but expected with the low barriers for approval.
Derek Ott
The representatives were efficient
The representatives were efficient , and quickly handled my needs.
Martin K Ndungu
On Deck comes highly recomended
On Deck comes highly recomended. They got me my funding in less time that i expected. The process was smooth and seamless . Kudos to Harrison Smith for all the help through the whole process. I have nothing but a grateful heart. they are doing a great service to our society thanks a Million
Lonnie Wetherington
Great service
Great service
brian hassine
Amazing
Simple.. did what you said. Didn't change the rules or the game. Funded immediately. Quite frankly I was shocked at how simple you made it. Highly recommend.
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