OnDeck Review
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Reviews 4860 
customer
Seamless and effortless
Seamless and effortless A very efficient way to process lending.
customer
Very Fast and Easy Process.
Very Fast and Easy Process.
Mark Anderson
Amazing support from Jenny!
Amazing support from Jenny!! She is amazing and helped through every step of the process. Thank you Jenny 🙏🏻
Mercedes De Armas
Agent was cordial
Agent was cordial, explain well how Ondeck interest works for loans, and lines of credits. Provided an amortization schedule calculation that I can do on my own. Explained what Ondeck's look for in the bank statements so I can qualify for higher loan amounts and others. It was very good and comparable with the High standard of customer service I was used to with prior parent company ownership. Alexander was very good!!! 5 stars
GOLDYS SPORTS COLLECTIBLE
Everything went smooth
Everything went smooth
unique market
perfect loans
fast founding,friendly staff,easy access,definitely recommend
customer
Good and smooth experience.
Good and smooth experience.
customer
Very quick and helped get the process…
Very quick and helped get the process completed.
ACS Texas
Kudos Amanda
Amanda was very patient and professional. She helped us out when we needed it and worked around our busy schedule.
Earl
Very friendly and easy to understand
Very friendly and easy to understand. Funding was finished in just a few days and deposited in our business bank account .
Phil Hallmark
Years of support
Chris my account manager made the process very easy and smooth he has been there for me on several occasions. They always come through with a couple I need an emergency or for security.
customer
Our agent processed our request…
Our agent processed our request expeditiously.
Lise Hudson
Superlative experience
From the beginning to the end, the process was seamless. My account representative, Tiffany, was efficient, accurate, and respectful of my time. She answered all my questions and presented the options available clearly and concisely. It was a total of 10 days between when I applied and approved. I had funding in 24 hours. I would highly recommend OnDeck as they do not sell leads to third parties and they actually work to assist small businesses. 5 Stars!
Todd Giardina
Seamless Experience!
The money was deposited the next day, and the process of getting it was fast and seamless. I really appreciate the streamlined approach to funding companies that OnDeck provides.
Jose M
It was very easy.
It was very easy.
Glenn Horowitz
Clear and concise dialogues
Clear and concise dialogues. Very specific directions. Gentlemanly behavior on part of the staff. Easy and quick. Excellent experience. Would recommend the firm without reservations. Glenn Horowitz
customer
The professionalism of staff
The professionalism of staff. Cannot train, must come with the person - someone in HR does a great job.
customerRaqStar
quick and easy
quick and easy
Customer
Fast approval and funds transfer
Fast approval and funds transfer. They made it easy and were very helpful.
Bonnie Carter
Easy to work with so I can get back to…
Easy to work with so I can get back to work.
Freedom Framing Inc...
Seamless and fast process
Seamless and fast process. Always happy to do business with OnDeck.
Truckerlife
Fast funding
Being a trucker can be hard out here and unfortunately things happen to good people. Using Ondeck was quick and easy. They have great customer service and we were funded within 36 hours. You're never prepared for a major breakdown so it was nice to know we have someone in our corner. Thank you
customer
Very quick funding
Very quick funding, and very good communication. Process was done in just a few hours for my case.
Madalena Arruda
Andrew Gerig went above expectations to…
Andrew Gerig went above expectations to help our business when we needed it most. I will recommend OnDeck to all my business colleagues.
Tina Westcott
A Reliable Partner for Small Business Growth
Working with OnDeck has been a game-changer for my small business. From the start, their process was refreshingly straightforward and transparent, with an intuitive platform and responsive, knowledgeable representatives who made me feel supported every step of the way. What truly set them apart was the speed of funding, the clarity of their terms, and their genuine understanding of small business challenges. OnDeck offers flexible financing options tailored to different needs, and their customer-first approach built trust from the beginning. In a landscape where reliable financial partners are hard to find, OnDeck stands out for its integrity, efficiency, and commitment to helping businesses grow. I’m grateful for their support and would confidently recommend them to other entrepreneurs.
EVELYN KRAZER
Very easy process from start to finish.
Very easy process from start to finish.
JVF Trucking LLC
Great Experience
I Had a great experience working with Jon D'Amico he got straight to the point and knew exactly what I was looking for. I'm satisfied with the credit line considering I'm still a baby in business. I look forward to working more with OnDeck and Jon D'Amico in the newr future! Thank you Jon!
Beatrice
The loan transaction and process was…
The loan transaction and process was very smooth and successful! My agent Lucy was great!
customer
Very helpful
Andy was very helpful, explained the process step by step and was great at answering any questions. He made the whole process feel quick and easy.
CK
Fast
Fast, friendly and to the point questions and service. I did not feel pressured in any way.
Shiva Bhaskar
Great onboarding experience
Jon D'Amico did an excellent job assisting with setting up our business line of credit. He was transparent in his advice, and followed up consistently, which was helpful given my busy schedule. OnDeck has an easy online setup process, which is really helpful.
customer
Had a great experience working with…
Had a great experience working with Chris he took the time to answer all my questions and make sure i understood all the details of the loan Would recommend Ondeck to anyone looking for capitol for their business Had a great experience Andy
Jorge
PerSpeed and professionalism.sonalized and prompt service
Personalized and prompt service. Very satisfied with the funds raised. Very profesional treatment.
Display G
I love OnDeck for my business
I love OnDeck for my business! Everyone there has always been so helpful. Without the help of OnDeck my business would've had a harder time growing and they have been there for us the last couple of years as we continue to grow.
Michael Humes
Quick Response
Quick Response. Thorough analysis of my needs and proposed three different options.
Jeff
Fast service.
Fast service.
customer
Fast and easy!
Easy to work with, quick decision making process, and great terms to the loan if we pay off early or refinance down the road.
customer
Very good
Very good , very helpful
customer
Easy to deal with
Easy to deal with. Easy terms. Great people to talk to.
customer
Great product
Great product! Available quickly when u need it! Great service!
Jodie
Great customer support team
Great customer support team , fast and knowledgeable, excellent to work with. Highly recommended for business Owners.
Minh Le
Quick and easy.
Quick and easy.
Jose Curotto
quick help with our needs and always…
quick help with our needs and always available to solve our request.
Raul Garcia
Meeting our growing companies funding needs
The process with Joe made this easier than I thought. We needed the funding to keep our growing business going. Thank you
Kathryn j Mcdaniel
Very easy to use.
Very easy to use.
dennis master
Always there for the good 👍
Always there for the good 👍
customer
Great service I had a rep named Chris…
Great service I had a rep named Chris that really helped me out a lot
Tonya
Great help!
Dylan and Sean were wonderful to work with. Answered all questions with knowledge and understanding!
Jose Sanchez
Line of credit
The process of getting a business loan was fast and easy. The person explained all the loan options that were best for me. Thanks to this new line of credit, I'm able to grow the business.
dave
Good follow up and good explaination of…
Good follow up and good explaination of options and results / offerings
Courtney
Easy and efficient!!!
Easy and efficient!!!
customer
Smooth & fast transaction
Smooth & fast transaction
customer
quick and easy
quick. easy. responsive.
Clara Kung
Excellent lender
They are one of the most efficient lender that I have used. Proposal came and it was funded the same day. Very smooth transaction. I recommend any business needing short term working capital to use OnDeck.
customer
very good service
very good service
Mo
Easy application and excellent customer…
Easy application and excellent customer service. I felt they really wanted to help me keep my business growing and cared about what I needed.
customer
From start to finish
From start to finish, OnDec was easy to work with and provided clear and concise terms for our loan. My company and I will definitely lend from them again and I will highly recommend OnDeck to anyone looking for financing.
Fresh Burger Vaughan
Jesse my account manager
Jesse my account manager, worked with me to provide me with the best solution that suited my needs. He was attentive, professional and a pleasure to deal with
Miguel Bejos
Not Fully Satisfied this time.
I've been doing business with On Deck for many years. I was dissappointed that they could not find a way to meet my exact demands when other companies have offered to. Specifically about cost of the money and time to pay it back. Interest charge too high and lenght of loan not long enough. Guess next time i'll shop around more.
Samuel Torres
Immediate response and results
Immediate response and respondent was very professional and well educated and repectful.
Gary Helton
Owner
Cynthia made everything simple and easy. Would highly recommend.
Jeff Augenstein
You guys have been doing this for me…
You guys have been doing this for me for years. It was simple and done Thank you
A Doctor with a need
Friendly fast Efficient
Friendly fast Efficient While those of us with small bank usage needs more ways to confirm deposits, I was overall impressed with the urgency my claim was handled and closed. Borrowing money for some issues is a last minute need and we do need a lender that can respond and supply on a moment’s timeline, OnDeck delivered for us
Cecilia Cruz
They contacted me helped me get the…
They contacted me helped me get the documents I needed. In less than 48 hours my fantastic associate called and talk me through the signing process and the funds were in my account my the end of the day. I am so Grateful.
Samuel Perales
The process was fast and seamless as…
The process was fast and seamless as usual. Excellent customer service.
customer
Easy to work with
Easy to work with. Nice portal and quick.
Matt Cash
They beat all offers we had in 1…
They beat all offers we had in 1 attempt. Decent terms
Novado Gallery
Smooth process, pleased with the results.
Drew made the process clear, smooth, efficient, and thus we are pleased with the results.
MASAMI BUILDERS, CORP
Always pleasurable supported clear…
Always pleasurable supported clear experience.
Dillan
Everything went smooth
Everything went smooth, I was a little disappointed with the interest rate. I was under the assumption it was one rate, but it wasn't. They did not lie about it, just fancier wording than I am used to. But overall, it was great, and a fast operation.
American Power & Engineering
Extremely Professional and easy to work…
Extremely Professional and easy to work with.
Michelle S
Great
Great, love them! Thank you!
Silvia Bedim
⭐️⭐️⭐️⭐️⭐️ Excellent experience!
⭐️⭐️⭐️⭐️⭐️ Excellent experience! The process was quick, simple, and very efficient. The team provided clear guidance, and everything was completed within the promised timeframe. Perfect for small business owners who need fast and reliable support. Highly recommend!
GB
Always a pleasure and easy process
Always a pleasure and easy process to go through.
customer
Great experience
Great experience
JOSEPH FUGERE
Renewal Is very easy!
The renewal was very easy and productive for my business.. and my representative was most helpful throughout the application and process.
Bob Waldschmidt
OUR COMPANY BYPASSED A BROKER THIS TIME…
OUR COMPANY BYPASSED A BROKER THIS TIME FOR THIS LOAN WITH ONDECK i DEALT DIRECT WITH MILES AND IT TOOK LESS THAN 1/2 HOUR TO SUPPLY INFORMATION NEEDED HE RESPONDED WITHIN THE HOUR AND THAT WAS FRIDAY AFTERNOON MONDAY LOAN WENT THROUGH AND WAS FUNDED TUESDAY VERY QUICK AND EASY THE HARD PART IS PAYING BACK
customer
Fast decision
Fast decision, straight to the point.
customer
easy transaction
easy transaction, very pleasant, quick response
customer
Smooth and easy process
Smooth and easy process, as always with OnDeck.
Helen St Croix
Easy and honest
I dealt with Adam Green and he was very straight forward, no BS. We needed some honest help and straight answers. It was easy and honest.
customer
Got the money same day
Got the money same day
Kevin John
Seamless finance
This was an exceptional experience from start to finish. The process was seamless, the requirements are simple and funding was within 24 hours. Thank you
Suzanne Holmquist
Fast
Fast, clear and easy to navigate the signing etc
American Steel Structures
Fastest turn around I've ever seen
Fastest turn around I've ever seen. Funded for $200,000 in like 3 business days. Awesome!
Ursula Wagstaff
Outstanding service
The service and information provided by Alexander Betancur was truly appreciated .
Amir Farsio
very happy
very happy. Delivered as promised.
customer
Great communication and easy to work…
Great communication and easy to work with. Thank you
Paseo
Had a good experience it was quick and…
Had a good experience it was quick and easy got approved in 2 days no collateral,but very expensive to borrow didnt get the amount i really wanted but ill be establishing business credit. Very easy was just a click away from being funded. Its a good tool to have if you can repay in a week or a month at most.
customer
The team made it easy to work with and…
The team made it easy to work with and funded m account within three days.
Vanessa Ramirez
It was a great experience with the loan…
It was a great experience with the loan process.
customer
A+ Service
Kyle was great. Answered all my questions and was very informative and always reached out to give me updates along the way. Highly recommend OnDeck for any new small business lending needs.
customer
OnDeck saves the day again
OnDeck saves the day again! Provided us with funding, fast, with minimal documents needed, and affordable. OnDeck has been a game changer for the business!
customer
Noah was really nice to work with
Noah was really nice to work with. I didn't get approved for as much as I hoped for but we will most likely work together again. THANK YOU!
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