OnDeck Review
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Reviews 4706 
Hely Fernandez
The people that work there are very…
The people that work there are very professional and human beings. They understand the needs of the clients and help them.
customercarol Bellamy
Ken was excellent very prompt and the…
Ken was excellent very prompt and the process was extremely fast wonderful company hope to do business for many years
CR
The customer service is excellent
The customer service is excellent. The application process is easy and the approval decision is very quick.
customer
It was an easy and great experience.
It was an easy and great experience.
customer
Anastasia was great to work with
Anastasia was great to work with. She was proactive, helpful and supportive through the process.
RoofSource, Inc.
A very seamless application process
A very seamless application process. Will be using again in the future!
MM
Ease of use
Ease of use. Fast approval
Prompt Digital
Excellent application and onboarding experience!
The application and onboarding process were seamless and well-organized. We were presented with a variety of options and found an excellent financing solution that met our needs. The sales representative was highly consultative, supportive, and genuinely helpful throughout the entire experience.
Graham's Auto Sales and Service Inc
Excellent service from Amanda Rogers
Excellent service from Amanda Rogers
Betsy Medina
ondeck is always able to help with what…
ondeck is always able to help with what is needed. I love that they fund right away instead of waiting several days
customer
Fast Efficient & honest
Fast Efficient & honest
denny
The Ease of the process is what…
The Ease of the process is what impressed me, have been a customer for years and this is exactly why.
Thomas A Kirkustomer
Shield Funding and On Deck were both…very responsive
Shield Funding and On Deck were both very responsive and worked with us in a very timely manner.
Jason Chavez
Always so easy to work with
Always so easy to work with! Been a customer for 11 years
customer
Very smooth process
Very smooth process
Larry P
They are a absolute solution for the bridge loan
they were very helpful, and information KIP was excellent and did as he promises. He was able to give me a finical lifeline till we can bill for so restoration projects we are restoring Thanks Kip Larry in Florida Elis Muscle Cars
North Pole Engineering, Inc.
It was easy to discuss and complete the…
It was easy to discuss and complete the loan approval, and the cash was immediately available.
Larry P
ONDECK exceeded my expectation and are the best of this helping bridge loan
ONDECK exceeded my expectation. Kip was my finical advice and consultant. Kip helped me through the landing process. My advice to company looking for a bridge loan, these guys are the best .
Julie Ann Oh
The gal Patsy was to the point and…
The gal Patsy was to the point and efficient in helping me get this loan
David
Very streamlined process
Very streamlined process
Min
My renewal went to smooth and FAST
My renewal went to smooth and FAST. The account rep was available all the time I needed her.
Scott Allen
Great Experience!!
This was one of the most seem-less transaction that I have ever experienced. The staff was great. they know their jobs very well. Once again an EXCELLENT EXPERIENCE!!
Mark Sullivan
My agent Jon D’Amico outstanding…
My agent Jon D’Amico outstanding customer service got me taken care of and lightning speed. I’m so appreciative that he helped me. Thank you again on deck. I will definitely promote you to friends and family and I’ll be using you for a while. Thank you so much again.
customer
All went well
All went well
customer
Great advisor
Great advisor
customer
Very easy to work with and fast results.
Very easy to work with and fast results.
Amada Sanz
This is my second loan and the entire…
This is my second loan and the entire process was so smooth. I would recommend On Deck to everyone. Forever grateful!
Ryan Fleener customer
Quick,easy and was approved and funded…
Quick,easy and was approved and funded within 7 days.
customer
Easy to work with!
Easy to work with!
Matt
Working with Jonathan was a breeze
Working with Jonathan was a breeze. Great experience and customer service!!! Will repeat!
Paul
OnDeck ease
Follow up excellent. Document request reasonable
customer
Easy to use website - but needs some work
It is pretty easy to navigate the website - but the amortization schedule export needs work. It presents dollar amounts in fractions beyond dollars and cents. Businesses need exact amounts for entering accounting entries. Also, there is no web site function to pay off the loan early. This is a business-to-business site, you need to make all options that you quote available with easy-to-understand instructions.
Michael Krause
Mike
Gast and easy
TBS
The Broker Fundible was primarily I…
The Broker Fundible was primarily I dealt with, but as a collective unit, I had no issues. In fact I had just the opposite a very professional pleasure to work. Hats off to Jarad and Jason. 2 pros no nonsense in an industry riddle with nonsense.
customer
Excellent service will definitely…
Excellent service will definitely recommend
Robert Werner
Go with a lending institution that treats you right
The ON-DECK representative that I worked with was very professional & still had down to earth pleasantness that you do not find to often in todays society. I was super pleased and I will definitely continue working with ON-DECK plus I will recommend to my other business friends to contact ON-DECK if every they are looking for a lending institution that understands your business needs.
Beverly Jeffries
Professional course
Professional courtesy, going above and beyond to help you with funding
Economy Office Supply
expirenced
expirenced, easy, nice and pleasant agent. great business
Carolyn
Team was great!
The team at On Deck communicated timely and made the loan process fairly easy and timely.
customer
Working with Ryan was a breeze!
Working with Ryan was a breeze! He made the process so easy and was very attentive. He listened to my situation and financial needs and took all of that into consideration.
customer
Constant communication and quick…
Constant communication and quick responses made it very seamless! Sara was very helpful.
Carolina HVAC Service, LLC
Flexible and willing to work with our…
Flexible and willing to work with our floating schedule. Very courteous account representative
WDM Electric, Inc
Great services and prompt attention in…
Great services and prompt attention in attending small business. 👌
customer
Andrew was great
Andrew was great, everything was painless and smooth. Thank you again
Mark
Excellent customer service
Excellent customer service
Restaurante y pupuseria Lemus
Support our business
Thank you, Ondeck, for continuing to support our business. Our renewal has been smooth and we feel safe seeing the movement of deposits and payments from our online account and the variety of agreements and terms to choose from.
Lisa
Excellent to work with
Excellent to work with, easy to understand terms, quick closing!
Kelly Carter
Excellent service
Easy, always great service!
customer
The representative I had this time was…
The representative I had this time was better than the one I had the last time around.
Jody D.
Quick service
Quick service, clear communication and the ease of application. I have been a customer for several years!
RD
Very easy process
Very easy process, smooth process
Victor Young
Clear, Professional and Responsive
Everyone I worked with was clear, professional and responsive to my specific needs. Process was relatively seamless. Would highly recommend for small business looking to regulate its cash flow.
Beverly Clay
Very courteous and they went the extra…
Very courteous and they went the extra mile to help me out.
Jon Mazzetta
Fantastic experience!
Fantastic experience! Informative, patient, and receptive to our business needs
Harry
It was straight forward and simple
It was straight forward and simple
customer
We think you're great !!!!
We think you're great !!!!
customer
Very good
very good service
James
very professional
very professional, very timely
William Bieber 2ND
The experience was great
The experience was great. Very professional and timely.
kenneth taylor
Simple
quick and easy process.
Accountant Analytics
Always on Top
Constant communication updates, simple process, and quick turn around.
William
Great service
Great service, excellent communications and Kyle was amazing to deal with, great experience in the process.
Tony M
Smooth Transaction
Kyle Mackey was great to work with. He keep us informed every step of the way. He was very informative and provide us with options to meet our financial needs.
customer
you guys are Amaizing
you guys are Amaizing, very effective
Peggy Shafer
Easy to understand process.
Easy to understand process.
San Juana Shelby
Service was fast and very easy
Service was fast and very easy. Danielle Rivelli was very thorough and pleasant to work with.
Jason Kemelgor
Good Service
What made the experience with OnDeck work for me....two simple words. Amanda Rodgers The whole experience was made easy and the money was deposited.
Steve Pollock
easy to work with and great terms
easy to work with and great terms
BC
Super responsive and fast!
Super responsive and fast!
customer
Easy to work with
Easy to work with, fast response and professionalism.
Dan C
Fast and Easy
The process was very easy and fast.
DAN NOLTING
all went well
all went well
Millie Young
The representative is very profession…
The representative is very profession and efficient.
customer
It was just a simple and seemless…
It was just a simple and seemless process. Everything was explained and was easy to understand.
Victor Stiehl
We have been partners with OnDeck since…
We have been partners with OnDeck since 2021, and the experience has been excellent. They make the entire process very easy, with great communication and timely updates throughout. Their loans and credit lines are always tailored to fit my specific needs. I especially want to recognize Myles Calia, Matthew Lipke, and Tanner Theis — they have all been fantastic to work with. Their professionalism and support have made a big difference in our success.
Scott
My representative was knowledgeable
My representative was knowledgeable, listened to my questions, and answered them concisely. She was available, persistent but not pushy, and polite.
Faith
Fast
Fast Trustable
Andre Maxwell
Excellent
I have worked with Ondeck for 7 or 8 different loans and the process has been great and without issues. They seem to be in tune with small business and small business needs. Excellent job Dana.
customer
Interest rate our over Credit Card rate.
Interest rate our over Credit Card rate.
customer
Great Emergency Fund Solution
Fast, straightforward, excellent communication, and no surprises. If you don’t need to use the funds, it’s a nice emergency backup.
Basil
They were easy to work with
They were easy to work with. The process was quick and straight forward. They answered all of my questions about payment and credit reporting. Very good company.
Rock
Easy and fast
Easy and fast
ilona turtoczki
Easy and understandable fast process…
Easy and understandable fast process !!The person helped me to have lower payments! However still get a little cash !!
Mr Miller
Above board and fair
Above board and fair, not cheap but fair
Ron Corrado
Alex was a true professional!
Alex was great! He was a true professional and trusted. He helped me make important business decisions with confidence. He seems to be a great asset to on deck.
customer
Fast and efficient service.
Fast and efficient service.
customer
OnDeck made the process easy to get…
OnDeck made the process easy to get approval and funding,
noblesmart
Easy to apply
Easy to apply, quick pre-approval
customer
Easy and quick communication
Easy and quick communication. Prompt response, easy to apply
Porter
Super fast and easy funding and…
Super fast and easy funding and approval process
customer
Everything was fast and easy
Everything was fast and easy. Hassle free and money is available super fast also
SeedCrest, Inc
Ease of support.
Ease of support.
Eric Yonenson
Excellent Sales Representative Andrew
Excellent Sales Representative Andrew
David Bouyer
Quick fast and easy
Quick fast and easy
Joe B
The process was fast and easy
The process was fast and easy. Looking forward to more business in the future. This capital will help us grow faster and more efficient. Joe
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