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PNC Review

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Reviews 1574

Franklin

2025-06-20

People were so nice and skilled

People were so nice. Heather Major at the Glenwood Raleigh branch handled my unusual transaction quickly and got it done. I’ve been banking with PNC for 1 year only and at every branch they treat me like their most important customer. I’ve had a few problems with my accounts—nothing major—and they are fixed right away. I’ve read some of these reviews here and I have had the opposite experience from the one star people. My previous banks were not nearly as good as PNC

Shane Smith

2025-06-11

I switched to PNC Bank in 2020 due to…

I switched to PNC Bank in 2020 due to some Investments that were left to me. I recently was assigned a new financial advisor David Warner. I wasn't dissatisfied with the prior but I wasn't excited about it but when Mr Warner contacted me and we discussed my situation I feel he has gone above and beyond to help me in every way that he can from the smallest to the biggest concerns and is always available when I try to contact him. I highly recommend PNC and without any doubt I highly recommend David Warner as a financial advisory he's awesome. I have had no issues in banking or savings. But t am specially happy with my financial advisor with my investments thanks Shane

Arlyn King

2025-05-28

Excellent customer service

Excellent customer service! I had tried to sign up for online banking and regardless how I tried could only get error messages. I contacted customer service and the representative walked me through the process correcting some issues along the way thus facilitating my online profile creation. The representative was very patient and kind, she's greatly appreciated ! I'm a longtime mail customer but wishing to migrate to online banking, now I have. Five stars for PNC

Kathryn Longo

2025-04-22

Our agent Courtney..at the lower Nazeth…

Our agent Courtney..at the lower Nazeth p.a. branch was great. She has gone above and beyond in helping us get our account straightened out. Courtney made sure everything we needed was done and that we understood how things worked. We did not feel rushed and all questions were answered. She is very professional and knowledgeable.

Shanetta Hundley

2025-04-21

I LOVE MY PNC BANK ACCOUNT :)

OMG I JUST READ OVER 30 REVIEWS OF HOW THIS BANK IS HORRIBLE! I'M SO SORRY YOU ALL HAVE TO DEAL WITH THE ISSUES YOU ALL FACED!!! but my review is so positive I have not experienced any bad issues I had couple of issues regarding merging my online banking profile because I banked with them years ago and I had to switch nothing they did though they fixed things right away for me my debit card my phone banking was easy to set up and changing my phone banking user name was also easy. they have been nothing but nice to me and i receive my direct deposit on time i will forever use this bank !

Sharon Parks

2025-03-30

Love PNC

Love PNC. I’m not sure why all the negative. I’ve never had a bad experience. Online banking is the easiest. I love that they pay you back your ATM fees. Any problems , I go to the bank and everything has always been taken care of.

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