KIN Review
Find a customized quote easily
Erik with K. Was very personable friendly, intuitive.
Everything went very well. And Erik was pleasant and very helpful
Kimberly was a real professional. She was very knowledgeable regarding the underwriting and sales process and she was thorough, fast and very personable. I will certainly recommend Kin insurance and Kimberly to everyone.
Excellent service for phone calls.
Scarlette Williams made the experience of changing policies very easy. She was insightful on what adjustments I should and shouldn´t make, and very patient with my questions. Obviously saving money is hugely important, but even if it was just a close call, working with her would have tipped the decision.
Thomas was extremely helpful and honest. Hope to do business with him and Kin in the future.
I dealt with Candace Lynn and she was helpful, informative, super friendly and got the job done quickly and efficiently.
great price, easy transition, cust service help outstanding. I hope all of this happens when I file a claim!
Very quick with responses
Scarlett was very helpful with explaining everything and answering all my questions. Made the decision easy to make.
Harold Muhammad was extremely knowledgeable and for someone who hasn't had to do anything for many years he has given me a lot of information for not just for me but to inform me to help my father. It's very refreshing to have someone in the insurance business who can make it an easy task. Thank u so very much
Easy online efficient service.
Had Kin insurance for a while & never had any issues. As all the other insurance companies I only filed 1 claim & nothing was paid because according to them I didn't even had enough damages to be more than my 20% deductible but that's how it is here in Florida.
Barb was extremely easy to work with and understand! She was very knowledgeable, patient, kind, and caring! She not only answered my simple questions, but she was proactive in sharing helpful information that I wouldn't even have known to ask about. I only wish every representative I had to talk to was even half as wonderful as Barb! THANK YOU BARB!!!
Great customer service. Very easy process to make changes
They were great and actually wanted to cover my home where so many other companies tried their best not to.
I had the BEST experience working with Erik! Not only did he help me find amazing homeowners insurance coverage that fit perfectly within my budget, but he made the entire process fun and stress free. He was so friendly, patient, and knowledgeable. He honestly had me laughing the entire phone call! It’s rare to find someone who’s not only great at what they do but also brings such good energy. Highly recommend working with him if you want someone who truly cares and knows how to make insurance feel easy (and even fun)!
The representative Leticia was totally awesome. Explained everything to me fully and made me understand which is hard to do in cases of insurance. The price was awesome that I was quoted and decided too buy
The agents are knowledgeable and friendly.
I don’t know I just love playing Roblox and I just need Robux now. I don’t have any Robux and I do not know how to get Robux so please help thank you and I’m not 18. I think I’m nine years old
I am new to Kin. My experience with them has been positive. Everyone I’ve spoke to was friendly, patient, answered my questions very politely, and were knowledgeable.
Was great because I got the answer to what I need and fast and nice.
My husband and I really enjoyed working with Melissa Mazurowski, to arrange our home insurance coverage. She is very knowledgable and was particularly helpful in explaining things. We asked many questions and she was super patient and answered them all🙂. I, particularly, liked that we communicated via email, text, and phone! She always responded within minutes, which was great. It sounds like we talked a lot, lol, but it was just a few days of asking questions and checking in. Melissa was very nice, helped us save money, and sold us a good policy.
The agents were very helpful and easy to work with. The rates quoted were great
Awesome company... The representative was very very nice
This company responded immediately to my concerns with professionalism and care. It's nice to not feel like a burden.
Kin Insurance is a great alternative to the stoic companies that spend 25% of their revenue on advertising. If you want solid insurance at the best price, Kin is a click away.
Very knowledgeable. Explained the history of the company. Answered all my questions and it felt like I was talking to a family member. With no forced sales pitch. Thanks again for making this process easy.
Customer service was phenomenal, agent has been so helpful in the process. I also enjoyed that the policy is so customizable. Other incurance would just give me a straight forward quote with no option of reducing expenses on a home insurance. For now I can’t say how the insurance works and responds to claims since I just started my plan. But I hope they are responsible:)
Very nice and pleasant
Customer service rep was professional and knowledgeable. She handled my problem quickly and efficiently.
Erik Webb was phenomenal. Definitely has great sales technique and knows the importance of a personal approach and creating the relationship instead of just selling a product definitely left an impression.
Adriana was extremely helpful in building our quote. Kin is very flexible with allowing to specify which deductibles we want in order to obtain the coverage we need.
Erik Webb is the best, made the whole process easy and advised me on what I should need. Highly recommend him for a RAISE!!
Excellent customer service experience.... US based (thank god). Their rates are very good also.
The main reason I am compelled to write a review about Kin is my experience with Tyler A. This was the best insurance shopping and purchasing experience I have ever had! Tyler A. is exceptionally knowledgeable about insurance and even more emotionally intelligent. I truly felt that she was trying to do the best for my situation, and that meant a great deal to me. Thank you Tyler :) You seriously deserve the Employee of the Year over there! For potential Kin customers....I hope you get to work with Tyler A. if you call into Kin.
Got a lower quote after replacing our roof
Amanda Jewell was a gem! She was extremely helpful in answering all of my concerns and questions and made purchasing Condo insurance affordable and easy. We finished the entire process in maybe 35 minutes.
He was really great very knowledgeable
We were looking for a better option for home insurance and Kin was the cheapest option. The staff was helpful and made the process smooth. The self inspection process was amazing and very helpful since we are busy people.
From quote through self inspection Kin agents and staff were informative with excellent rates.
Anthony was very patient handling my request for home insurance. I was really impressed with the price and flexibility.
I had an amazing experience with my agent, Corey Jovel. HE got everything done in one call. He was not only professional, he was pleasant and personable as well. I will definitely recommend Kin to my friends and family members as I got an excellent rate on my insurance. I'm happy that I'm a customer.
Good responsiveness and customer service. They were able to move quickly and place the policy at a competitive price.
My agent was knowledgeable and very responsive. Would highly recommend them.
My representative, KC, was understanding, knowledgeable, patient and she even put me on hold, kept checking up on me and telling kept giving me the status for the questions I asked that she did not know how to answer. She was with me all the way. Worked out a great payment plan and was an absolute pleasure working and speaking to.
Excellent company and licensed agents. Highly recommend!
Erik Webb was amazing from start to finish completely consistent absolutely positive absolutely sure that he could get the policy done and was willing to let me modify it as many times as I wanted so much patience so much genuine care and concerning such a great person I can’t say enough he is amazing!! This man needs a raise!! You all are so very lucky to have an employee like him. He’s few and far between and makes all the difference in the world. Thank you!!
My experience with Elba Castillo of Kin Insurance was exceptionally helpful. She was detailed and professional while being caring to get what I needed for my homeowners insurance quote.
The agent was very helpful , kind and friendly.
Erik was very easy to work with and made this ANNUAL process of finding home insurance easy to navigate and negotiate! Thanks for your help and Erik is an asset to Kin insurance!
Extremely polite ,knowledgeable personnel.good price quote on homeowners insurance
I was extremely pleased with the customer service and the price of our new homeowners policy. Harold was very courteous and professional.
Daryl was very professional and explained everything clearly. I would definitely do business with him and Kin again.
Rose has helped every step of the way with our manufactured home insurance. Now just for the wildfire inspection. Hopefully it all goes well and we will be new customers. Thank you Rose.
Kim was so informative and made it so easy to obtain homeowners insurance. I have used Kim twice to insure two homes. She is so friendly and a true pleasure to work with.
The agent Paola was so awesome! Very knowledgeable and empathetic towards our very stressful situation
Great price!!! Great Service!!! Explained everything!!!
Customer service is 5 star! Much better than the larger insurance companies!
Erik was super badass. I can't think him enough . I think I am going to love being part of this family. If I we're you all I would give him a fat raise
My experience with Kin has been nothing but positive.
Never had a problem with team members whenever I had questions,always got emails after storms making sure everything is OK
Goodddddddddddddd
Customer service was able to answer my question
Great company
Spoke with two representatives. Both very accommodating and pleasant to talk with. Took care of business in 5 minutes
Customer service was excellent
Erik Webb was patiently hearing my questions and giving useful answers with clarity. It helped me to chose Kin as my insurance.
Absolutely outstanding service! From the start, the experience with this insurance company has been nothing short of excellent. Erik Webb, the representative handling my rental properties coverage, is incredibly knowledgeable, professional, and attentive to every detail. He took the time to explain everything clearly, answered all my questions with patience, and made sure I had the right coverage tailored to my needs. I truly feel confident and well-protected knowing Erik is on my side. Reliable, responsive, and genuinely customer-focused. I highly recommend both Erik Webb and this company to anyone looking for top-notch insurance service!
Quick, easy, and affordable
My salesman Patrick Hines took the time to explain and break down my policy and show me where I could save money at. I went from paying $5600 a year to pay in about $2400 a year. Thank you very much, Kin insurance !!!
Great customer service with a feeling of true compassion for my needs.
Amanda kept in touch to make sure I got the right policy for my new house. I really needed her follow-up to keep things moving forward, as with a cash purchase I didn’t have a bank pressing me for insurance. Thanks Amanda!
Excellent customer service. Very professional and efficient.
Over the past few years I have been very impressed with Kin’s customer service. Every time I call with a question they have gone above and beyond to help.
Was very happy my insurance went down!! Customer service very helpful.
I had the pleasure of dealing with Felicia. Instead of taking a cookie cutter approach to my policy needs, she took the time out to understand my concerns and my needs and was very knowledgeable, patient and honest as we put the policy together.
KIN is the best Home Owners Insurance company in Florida, in my experience. Great customer service, product met all my needs & the price beat the rest!
My experience is great
First of all, the price and coverage offered by Kin Insurance were outstanding. I sold my home in Oct. 2024 and thought that I had cancelled the policy, but in June 2025 I got a renewal notice. I contacted Kin Ins. immediately and the staff there took care of the matter in minutes and I will be receiving a refund, going back to Oct. 2024 when I sold my home.
I really like the quick service Emily assisted me will all my needs.
the people i talked too.
Good customer service.and nice to talk to
The customer service representatives at Kin are awesome
My satisfaction from start to finish with Kin Insurance remain my willingness to come back and recommend to my friends.
Easy to set up a new insurance policy or cancel as I did when the home sold
Kin has made getting insurance simple AND CONVENIENT for my life.
I replaced a roof at my expense. I needed to advise Kin because the renewal date for my policy is coming near . They very effectively walked me through the process. It resulted in a significant savings on my insurance rate.
Excellent company
Thanks to Amanda Jewell, I was able to get excellent coverage with Kin Insurance. Really appreciate her help!
Profesionalism, good products Erik Webb explaining everything in detail he answer all my questions in a profesional matter.
I have shopped around for homeowners insurance company like ( Farmers, Progressive, AAA, etc.) and was surprised about KIN's price because there is NO comparison for almost the same coverage. At first, I thought it sounds too good to be true but when I received the coverage in writing I can't believe it. On top of that their staffs are very accommodating and polite. Keep up the excellent job!
One of the easiest and pleasant insurance agents I've ever dealt with. Kimberly Bois was excellant and really took the time to explain my options. I'm a new customer but so far I'm very pleased.
Erik Webb was such a great help on getting us a new quote for our home, very friendly and helpful, I would recommend him to many more people! He’s also joyful person and here to help the customer get what they want!
Amanda Jewell made the entire process seamless and comfortable for us. We appreciate all her efforts in moving us forward in our homebuying process! Great job Amanda!!
Eric was easy to talk to with a friendly and approachable attitude and demeanor. He explained any concerns and answered my questions well.
The easy process and fast response
Great customer service!
Eric made the experience very easy and painless and walked me through every little detail.
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