CarsDirect Review
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Reviews 152 
Sanjeet
I have got a cheapest lease deal on kia…
I have got a cheapest lease deal on kia EV9 through them. They were no annoying calls and the experince was smooth.
Paul
Had the chance to buy a car thru…
Had the chance to buy a car thru Lachlan…great vehicle, great service, great price happy to recomnend to others
Leah McCombe
I bought a 2011Peugeot 308 sportium…
I bought a 2011Peugeot 308 sportium from cars direct in Braeside. It’s a hidden gem car sales yard with high quality second cars with low kms to suit all kinds of people and prices. I found Lachlan, and Aaden a pleasure to deal with, with great knowledge and customer service helping with every question I had. I highly recommend you get online check out there cars or even ring them to find you what you’re looking for. I’ll definitely return for my next purchase it might be a while though as the car I’ve bought is a beauty.
Mr Lynn
well worth a visit
emailed the other day asking if the car was still for sale then travelled 130 mile to look at the car. the car was sanitized ready for us to view, drive, what ever we wanted. we had the keys handed to us and then told to take our time and just give the guys a shout when we finished "No Hassle at all". to be honest the car was as described everything was what we expected. before we left we had a walk around and they had many people viewing the cars. they are the first we have visited with out the hassle they do actually leave you alone, it was so nice. We did not buy the car as it was £300 over our budget then needed the £150 tax plus told they ask for £50 to prep the car. So as they dont offer a discount for cash transaction even without a trade in, i thought £13k was enough to pay for the car. shame as i would have bought the car. Maybe its down to this covid and not getting to discuss who knows
Sanjeet
Excellent service and very…
Excellent service and very professional. Responded to my emails even after the purchase.
Nicole Lee Cottrell
Very professional and very helpful…
Very professional and very helpful friendly staff and good quality vehicles and very clean
Rod
Excellent service from Jamie at…
Excellent service from Jamie at Braeside, was fantastic to deal with. Had a small problem with car after purchase was fixed without any hassles. Would recommend them.
William Billings Billings
Goog to deal with
Good to deal with 😊
Amanda Rush
You were right about the dealership!
You were right about the dealership! I walked in and drove out with a beautiful new car! I was skeptical (went to a different dealership, didn’t go well at all) but ended up at Pitre Kia and BAM! I was approved with horrible credit, and a repossession! Thank you CarsDirect made my Thanksgiving weekend 🚘❤️
Jill
Cardirect, Governor Road Braeside
I loved Cardirect in Braeside. So honest and reliable, and loving my new car. Thanks very much to Lachlan Cox the dealer. He was awesome! Cheers, Jill
Jayde Downs
really happy with the service and …
really happy with the service and consideration of Lachlan
Jan Gielen
excellent service!
excellent service!
Kevin
lots of good research
good reviews & research. well done.
Tam
Best deals found here
I really enjoy the deals CarsDirect posts. Found the best lease on my Prius from the site!
Mark McCready
The comparisons made it easy
My wife and I were having trouble deciding which car was the right one for us. CarsDirect was so helpful--their comparison tool made it really easy to decipher the differences between trims and option packages. We were torn between the Acura TLX and a Honda Accord--similar cars. After putting everything into the tool, it was easy to see that the TLX offered little extra value for the additional $5K. This plus the Accord had special financing-that sealed our choice.
Brett Torgler
Good for used car shopping
It's great to be able to walk into a used car dealer with a printout and say I'm here to see this exact car... Way less dealing with sales staff, way better experience.
William K
Awesome Car Buying Site
Anyone in the market for buying a new car should visit Carsdirect. I just leased a new a new Chevy Cruze thanks to the detailed lease info I found on Carsdirect. These guys are great; I highly recommend this website.
Jerry K
They got me financed!
I have some credit issues and had been turned down for a car loan by 2 different dealers. I found carsdirect on google and they were able to connect me with a dealer who specializes in helping people like me. I was able to get a loan and get a really nice 2013 nissan altima. I am really impressed by carsdirect.
Dick
They found me the cheapest price for my car
After checking a handful of online car dealers, I finally found Carsdirect, which really is the best out there. At one point I got confused (which ended up my fault) but I called their 1800 number and a really nice gentleman helped me out. I got my car for $800 less than what they told me on a different site.
Michael Wang
Great reviews!
Carsdirect has a lot of great reviews and content that is hard to find elsewhere. They also have a lot of features that can help you decide what car you want, like the comparison tool.
Monica G
Excellent Car Pricing and Insight
CarsDirect has great pricing info on new cars and their content about each make and model is top notch. Great place to start the search for a new car.
Eric Berlin
CarsDirect's target pricing helped perfectly at the dealership
After doing research on CarsDirect, I knew the target price I was targeting for the car and style I wanted. When the dealer's price came out to be very close to the target price I had confidence that I had the deal I wanted, and was able to happily drive off the lot with my new subaru forester!
James Longworth
Great Lease Deal
Had been looking at a Ford Escape for a while. Found a great lease deal through CarsDirect. Monthly payment of $219!
Brandon
Great site to buy a car
CarsDirect provides me with all the pricing information and vehicle information that I need. Very easy site to use.
mf308
Pricing Insights were my favorite
Pricing insights (on top of good content) helped me the most
Baum
great experience
research and comparison tool very easy to use, love my honda accord.
Lynda
Easy to use website!
Finding a vehicle on the Cars Direct website was easy to navigate and very user friendly. I could search for a used vehicle or build a new one. A+ experience!
Raj
Purchased Chevy Volt
One stop place where I could find the car I like, read expert reviews and get great financing options.
Grace
good resources
purchased my car after submitting a lead through carsdirect.com, pretty good resources.
Neal
#1 way to buy a car
Carsdirect articles are so helpful and reliable. I check the lease deals every month.
Brian
Terrific source of info when purchasing
I found CarsDirect's info and tools to be invaluable in my search for my new 4Runner. I felt much more equipped to make my final decision than I would have been had I not had the advantage of their deep content.
Phil Cozadd
Cars Direct gets it!
Very good site, informative.
Curt C
Great New Car Pricing Info!
These guys do a great job of providing current pricing and incentive info on all new vehicles. They also compile and analyze all monthly lease programs - this is a must read if you are in the market to lease. Great job CarsDirect.
Allison
I got a 2015 Camry
they were right. The deal I got for a 2015 was really good. The '16 looks really nice but I'd rather save the money. Glad I read about it before I bought anything. I feel like I got the best deal possible.
Jeff Longworth
Great Help
Found an amazing Prius in just the color I wanted!
Jenny Kim
Great resource!
CarsDirect is a great resource with a lot of good information! I got the best deal possible and saved a lot of money. Very happy with my experience and will definitely use again in the future. I highly recommend using CarsDirect!
Jennifer Paine
Excellent Customer Service and Product
As a dealer, we are very pleased with CarsDirect.com. They offer a fantastic product for the consumer, making it easy for them to find the car they want, at a competitive price. From the dealer side, CarsDirect is very accommodating, and is always there to help. Highly recommended for both consumers and dealerships alike.
Nicholas Paul Alvarez
Excellent Company to go to When Car Shopping
If you are looking for a car and aren't sure about where to start, CarsDirect.com is where you should go. They provide information on local prices, financing, insurance, deals and detailed reviews of the cars themselves so that you can get an idea of what is really best. They will get you a free quote from multiple dealers so that you can walk into a dealership informed and that alone can help save you hundreds if not thousands of dollars from a negotiating standpoint. Excellent company. Highly recommended.
Britt Loney
Good stuff
I've had 4 Civics and got them all through Cars Direct, no complaints or I wouldn't come back.
Chris thorne
Found it helpful
I've used carsdirect.com to get pricing on my last two cars. Was definitely helpful in getting a better price at the dealer. I've also used them to help compare different cars I'm thinking if buying.
Adreinne Bonar
Great experience!
I used cars direct for the first time a few days ago was looking for a used car. I was contacted by a representative Max Romero who was awesome! Had a new car in two hours. Would recommend Cars Direct to anyone. I was a really easy and painless experience! Great experience!
Fred
Excellent exerience
CarsDirect "sent"us to Carbonne Honda in Bennington, VT. Excellent experience - sales staff was knowledgeable & nice. Plus we got a great deal.
Theo
love it
i love carsdirect. i bought all my cars here!
Syndi
Used Tundra
I used CarsDirect to find my 2010 Tundra. The process was seamless. I couldn't be more pleased. I'd recommend CarsDirect to my friends and family.
Paula Banas
Helpful
This site did help narrow down selections and dealers in area.
DG
Found a great car on CarsDirect
I was searching for a new Ford Focus for my girlfriend and getting frustrated with some of the other car research sites. CarsDirect was easy to navigate, provided accurate pricing especially with the options. We found a great dealership that helped us find the car she was looking for. I have recommended CarsDirect to all my friends.
Al
The CarsDirect Target Price helped me negotiate a better price
I used CarsDirect in my research process when buying my last car. I used their buying advice, and was able to find a local dealer that was miraculously able to quote me a competitive price over the phone and make the process easy. I don't think I could have negotiated the price I did without the CarsDirect Target Price.
linzy
Painless and stressfree!
Our experience with CarsDirect was fantastic, everything went so smoothly it almost seemed to good to be true! Bernardo our representative was so helpful. We will only buy our cars from CarsDirect from now on.
Jenny C.
Extremely Satisfied!!
This is the third time I have purchased a vehicle through CarsDirect.com. I have been extremely satisfied with each experience. The ease of purchasing and zero haggling is what keeps me coming back. Robbie Payton was the customer service rep that handled my transaction. He was very efficient and understanding of the fact that I didn't have the time to deal with the smallest of details so he handled everything for me. The car is everything I was looking for and more. I recommend you contact him specifically for your next vehicle purchase. Jenny C.
Tom Trela
They made buying a car a pleasure instead of a pain
I had a great experience with CarsDirect, and I wouldn't hesitate to recommend them. I didn't have to deal with high-pressure dealerships at all. The CarsDirect specialist I worked with, Bernardo Moretzsohn, was highly professional, spent a good deal of time with me on the phone, answered every single question I had and then found just the vehicle I was looking for. And then he had it delivered to my door. He was also a great help with financing and insurance, both of which turned out to be a bit complicated for me. I had the car within a couple of days after picking it out. Probably the best car-buying experience I've ever had.
Scott Smith
Responsive, clear, and direct!
I had the pleasure of working with Bryan Hoff who led me through the carsdirect.com process. Bryan was responsive, quick, and tracked down my vehicle despite the scarce supply. There was no haggling - just a fair market price that the dealerships I had reached out to could not arrive at. I would recommend Bryan, and this service to anyone wanting to avoid the gimmicky dealership shennanigans. I'm just sayin'!
Todd DiLeo
2nd Car Purchase with CarsDirect.com
As always, carsdirect.com is such a cost effective way to buying a car! From getting the lowest possible price to having it delivered to your home, what more could one ask for? Well it gets even better ...Bernardo Moretzohn helped me get exactly what I needed. He service was outstanding; with his vast knowledge of every car make and style, and access to getting the best deal and features I could want in a car, to making it happen! Bernardo was a great guy to work with and I will continue to refer people to him. Thanks again Bernardo, and thank you CarsDirect.com!! - Todd DiLeo
Emily
I'm looking for a good car I can afford
Heard u have good deal on cars
Dilip Patel
Excellent, quick service
I contacted them in the evening around 5pm. The rep(Ralph) called in an hour and after a few questions he said he would have a price in morning. The next morning after I got the price a deal was done in 2 hours, with out any hassle and annoyance of dealing with salesman at the dealership. I would recommend them to anybody. I have been telling everybody I got the car from CarsDirect!;))))
Leah Bentley
My Expectations were Exceded on Every Level!
I was going to use the TrueCar service through my bank, but I was concerned about going to the dealership and getting the run-around and them trying to add to the price. My father had used CarsDirect a couple of times and decided he should go to their website to compare the price. He called me and told me what he had seen. I went to CarsDirect and never looked back. Not only did a get a deal beyond what I thought I could, they handled everything. I got exactly the car I wanted, and I never set foot in the dealership. My new car got delivered to me, and all I had to do was sign the paperwork!
Weixing
CarsDirect.com did a wonderful job
I was planing to buy a new car to replace my 97 Camry, which got 223k miles already. The automobile reviews said that the best family car is Honda Accord, and one of my colleagues recommended me to use CarsDirect.com. I submitted my favorite choice with attracting price on CarsDirect.com Monday evening (Sept 1). One of CarsDirect.com representatives, Bernardo, called me the second day, got information of our preference, and worked right away to search for the car in the San Francisco Bay Area. In the natter of few hours, he called back with good news, matching a car in Honda of Morgan Hill. Linn and Eric there did a wonderful work, especially Eric helped a lot, taking time to go through details of car's features, and answering questions. No price talking since CarsDirect.com did already, it made our purchase smooth and easy. I really appreciate the efforts of Berbardo from CarsDirect.com, and Linn and Eric from Honda of Morgan Hill. It took less than 48 hours from my request to that I got the car home, a wonderful experience to remember.
David Biller
Bernardo Moretzsohn and CarsDirect did a Great Job!
We just bought our THIRD CAR from CarsDirect, and it just keeps getting better and better! Bernardo Moretzsohn did a Great Job throughout the process! He was extremely professional and knowledgeable and followed through on every request. He was extremely responsive, but there was no hint of pressure.He was also very helpful and friendly! I give Bernardo and CarsDirect my highest recommendation for a perfect car buying experience
Mark brown
The best car buying experience ever!
Who would have guessed you could purchase a car in such an easy manner. This is the only way I will purchase a new car in the future. Thank you cars direct!
Brad Green
Better price than dealer, fewer annoyances
Got a complicated custom order for a Mini Cooper exactly correct and for $1500 less than any of my local dealers. Delivery and financing went seamlessly
Jeff
They got me the best deal by far!!!!!!!!!!
I contacted carsdirect.com as I have used them in the past to find the car I wanted and a great deal. They did not disappoint me this time either! I was looking for a 2014 Prius 3 at my local Toyota dealer. They gave me they best deal they could, so they say....and then I contacted carsdirect.com and got a call back from Ralph. The guy is a professional at what he does. He found me the car I wanted but it was 150 miles away. Big deal I thought because his price was just over $1000.00 less than the local dealer's good deal. I contacted the local dealer and was told that carsdirect.com had other add on charges and that the other dealer would have to take a loss on the car to sell it at that price. Right....a dealer I don't know is going to take a loss on a new car just so he can sell it to me. What I have written is true and I'll tell anyone. I have already told my friends. Thanks Ralph and carsdirect!
Mike Macdonald
We all deserve this car buying process.
Wow. Super happy from start to finish. No games, no gimmicks nor tricks. Just straight talk, great help, clear and concise info and instructions. Can't say enough about Cars Direct or about our CarsDirect rep who helped us a great deal. Great price too! Will use CarsDirect for every future car purchase.
Wayne ke
I won't buy a car any other way now!
I had gone to a local Lexus dealer and had been given an offer of $1400 off the MSRP price on the window sticker. My wife and I weren't convinced this was the best they could do, so we left. After hearing both positive and negative comments about CarsDirect, I took a leap of faith and gave them a try to see if they could help us out. And help they did. I understand some people are natural born hagglers. Some of us are not and really don't want to be. This is where CarsDirect works out for me - we ended up getting over $5800 off the MSRP price. Even though it is clearance time for the 2014's, I don't think we could have even come close to that price on our own. On top of this, Bernardo (our CarsDirect rep) was able to get us the exact car we test drove at that local dealership. Granted, the dealership rep was not all that happy, but hey - he was about to make an extra $4400 off of us were it not for CarsDirect so I don't really feel bad at all. Thanks for Bernardo Moretzsohn and CarsDirect for helping us get a great price and avoid all the pain that usually comes with car shopping. We are believers now.
Jennifer Gardner
Leasing as easy as can be!
I just leased a 2014 Chevy Volt with the help of Daniel Ma at CarsDirect.com. Daniel was efficient, attentive, and very pleasant in my interactions with him. Unlike at a car dealership, where the hard sell seems an inevitable and off-putting part of the experience, Daniel was straightforward and did a great job of getting me an amazing lease deal without putting pressure on me. I highly recommend Daniel Ma and CarsDirect for purchasing or leasing a vehicle.
Maureen Cottle
Out of my Jeep and into my 2014 Lexus IS 250
I noticed CarsDirect.com while searching the web for quotes on a 2014 Lexus IS 250. I had already gotten a few call backs and emails from dealers but really didn't want to deal directly through them just yet. I read about what CarsDirect.com did as far as doing all of the paperwork and negotiating for the customer. I thought I would give it a try. I filled out the form with make, model, color and options, and within 24 hours or so, I received a call/email from Denny Ynzunza. He emailed and called to confirm my request as well as to let me know he was searching and in contact with dealers to find the exact car. The blue color I wanted was difficult to find but he was working hard to locate one. He called to say he finally located one and he and the dealer were just trying to confirm it was available. Unfortunately, it had already been sold. We discussed secondary color choices and I said I would go with the red. Denny also asked about my trade in. He had a dealer that was interested and information and photos were sent. The offer was low and Denny suggested I may want to try CarMax. I had already gone to CarMax that morning and was offered a little less than expected but definitely more than the dealer offer. Denny then emailed finance forms for me to fill out to get me approved and requested a photo of my drivers license and insurance card. My car was found and Denny let me know that the dealer would be in touch once the car arrived. All in all, it took about 4 days from start to finish. The whole experience with Denny and CarsDirect was very smooth. He was there for any and all questions/concerns and I never felt unimportant or that I was a bother. I have already recommended them to family and they were impressed with my experience. Thank you so much Denny and CarsDirect.com!!
Michael Nelson
Best car buying experience ever!
I initially worked with a dealer and had to cancel the deal when they kept adding new conditions. Mine was an all cash deal and should have been very easy. I then heard about CarsDirect and contacted them. The price they offered was superb. Once we agreed the deal was consumated - the whole process only took about 24 hours. I then picked up my new car and couldn't be happier. CarsDirect is the only way I will buy are car from now on!!
Scott Mac Dougall
Better Than Truecar
My company offers extra discounts through Truecar. After getting the quotes and phone calls from their dealerships, most of them could not readily provide the model and color I requested. I looked online and found CarsDirect. Not only did they have the model and color available, the car was $1200.00 less than Truecar's best offer. I work midnight shift, and when I was asked if I wanted them to handle everything, and then deliver the car to me, I jumped at the offer. The car was delivered to my home and I filled out the paperwork. The best car buying experience I have ever had.
Duncan Thomas
my second car bought through Carsdirect over the past 10 years
Terrific service - knowledgable, thoughtful, thorough, very good communication skills, strong follow through....pricing was as competitive as all the others with 10x less hassle. Dealers were fabulous and knew exactly what was going on.
David Butcher
Best buying experience
It is simple and stress free buying from Cars Direct. Bought my last two cars though them.
Emil McPhanil
No complaints
No complaints with the service or prices.
stephanie
carsdirect makes buying a vehicle so easy!
We have used carsdirect.com twice now! Both experiences was easy and painless. Thank you to Bernardo for the searching for the exact vehicle we wanted and for his patience.
Ken Goodgold
Best deal I ever got on a new car, all done on the Internet in a few minutes.
I found CarsDirect on the Internet. I wanted a top of the line Town and Counttry Mini Van but figured I had to save a few more months. I input the options I wanted but hesitated when CarsDirect wanted my email and phone number. I decided to give it a try and entered the info. Within a minute CarsDirect came back with a price that was below invoice. When you added the Chrysler incentives it was impossible to pass up. Within 2 minutes I got an email from a local dealer saying they had the car I wanted and I should call them. I called them and made an appointment for the next day. The following day my wife and I went to the dealer, spent a few minutes with the delightful salesman and wrote a check for the car. As I drove it away, I was nervous. What happened to the fuss, the BS, the walking out and having them follow you.? This was the best new car buying experience I ever had.
Mat S
Great Service, Constant Contact!
Worked with a rep named Dan, great communication, constantly in touch. Was able to locate the vehicle I was looking for at multiple dealerships near me. Took out the hassle of car buying by being the direct middle man. Highly recommend this service to ANYONE good credit, or bad, looking for a car.
