eSurance Review
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Reviews 61 
Amelie
Unsure what to feel about Esurance, but likely won't re-enroll.
I had been with Esurance for about four years before I moved out of my state of Florida. For the most part it had been okay: I am a very low-risk driver so I never get into accidents, therefore I never had to deal with the insurance folks. They also offered the most competitive rate. But after my vehicle was sideswiped in summer 2023 by a speeding driver, who admitted fault on the spot, my insurance fee went up by a hundred dollars (I pay on biannual basis). This is something perhaps many auto insurance companies are guilty of. Then when I moved out of Florida to abroad for work, I spoke with an agent to cancel my auto insurance as my vehicle would not be in operation for most of the year. I am not sure if I made it clear that the cancellation was temporary--I thought I did, but I was not advised to keep the insurance on. Because a month later (last week or so), I learned that Florida DMV sent me a letter saying that Esurance let them know I canceled my policy, and the DMV requests me to reinstate an auto insurance or my license gets suspended. This would be very bad, since I have to move back to Florida later this year. Up until when I learned of the letter I was not aware that Florida law requires you to have an auto insurance at all time if you want to keep your Florida license and vehicle registration. It complicated matters as I was already abroad at the time... While my own ignorance is one thing, I just think it is strange that the Esurance agent who spoke with me over the phone did not let me know of this--the only reasonable excuse would be maybe I did not make it clear my move was temporary, but I thought I told them that I plan to still use them when I am back later this year, so to me it would make sense then that they advise me to keep the insurance.
Brandon Mazyck Sr
Others say “NO,” They say “YES!”
My personal experience with Esurance an AllState affiliate. Well for about these last two years, they’ve been insurance agency for two vehicles, 1 I no longer possess. Their rates substantially fair and decent, great customer service, and are apart of great and well established business.
Brian Ruthruff
I highly recommend esurance
I highly recommend esurance, they took great care of me.
Heartland
I know a thing or two
We've had to call on Esurance more than once, and our most recent accident involving a deer was further proof that this company cares about their customers. Within an hour a wrecker was picking up the car and a rental was provided with no questions or hassle. It took longer than expected to repair the damage and so the rental lasted almost 3 weeks. From drop off to pick it was no hassle, no paperwork, just friendly Esurance staff calling frequently to follow up on the work progress and to see if I needed anything. I could not be happier with an insurance company than I am with Esurance. Great rates and service like that. And at over 50 I've been with a few providers so I know a thing or two.
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