New American Funding Review
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Reviews 2095 
Douglas Ousley
Alex Carriker An Asset to New American Funding
Alex Carriker's friendly, prompt and professional service is the primary reason I would recommend New American Funding to anyone seeking a home loan or any of their other financial services.
Sharon Hammel
Great company
Great company. Quick turnaround. Focus on customer service a win.
Alicia Escalante
Nelson Velez
Nelson Velez, We want to sincerely thank you for the outstanding job you did throughout the entire process of purchasing our home. Your professionalism, patience, and dedication made everything so smooth and stress-free. We truly appreciate your support and expertise thank you for going above and beyond for us!
Lovinson Washington
Smooth transaction
Smooth transaction
Genesis Pina goris
I had an excellent experience with New…
I had an excellent experience with New American Funding and their entire team. From the beginning to the closing of my loan, the process was clear, smooth, and very professional. They provided constant support, patiently explaining each step and making sure I understood all the details. The team was kind, efficient, and truly committed to achieving the best possible outcome. It’s clear that they genuinely care about their clients and work with great dedication to ensure everything goes perfectly. I’m very grateful for their support and the personalized attention I received. I 100% recommend New American Funding to anyone looking for a reliable, professional, and caring team to handle their mortgage process.
Brian Handel
New American Funding is a great home…
New American Funding is a great home loan servicer. I would definitely recommend them. Kayli Steadman provided me with the best customer service one could ask for. Everyone at NAF was good to work with. I was well taken care of.
arthur varela
Home loan Financing
New American Funding was awesome... I requested a 14 day close and we completed on time. The service was excellent.
WILLIAM WHITE
Excellent Service
Prompt Communication, Timely service, Ease of process.
Leonard Reed
I would to thank New American Funding…
I would to thank New American Funding for the great home buying experience. Nancy and Elizabeth made sure the whole went smooth.
MICHAEL
Return of the hada
The San Antonio team of Will Martinez, Africa Gibb, and Mariana Acosta was a windfall. Their expertise, knowledge, communications, resourcefulness, efficiency, and professional geniality made the entire process, for me, relatively stress-free and I was always fully updated. Well done guys! A TOAST to the team.
Ann
David Kooner was great from start to…
David Kooner was great from start to finish! Great communication! Easy company to work with.
Josh
Amazing experience!
Working with Giovanni Matita and his team was an incredible experience! The home buying process—especially the lending side—was smooth, professional, and surprisingly personal. Giovanni made it feel like more than just a transaction; it felt like working with family. His dedication, warmth, and expertise truly stood out. I highly recommend Giovanni and his team to anyone looking for a home mortgage in Naples, FL. You won’t find a better group to guide you through the journey!
Alisia Beaton
Blake Johnson was very helpful and his…
Blake Johnson was very helpful and his customer service exceeded our expectations. I would truly recommend NAF, every transaction from start to finish it was like taking a walk in the park.
Jody Fearing Trende
They care about the client and transaction is smooth
New American Funding is helpful, knowledgeable and efficient through the entire lending process. They take the time to really care about the client and make sure that things go smoothly.
Freddie Roman
Great personalized customer service
Great personalized customer service. Clarity and communication in the process.
Ron Page
Personable
My experience with American Funding was very satisfying. Kevin A. and Huyen N. who assisted me with the loan Kevin being the majority who I delt with. I would not hastate recommending them, again thanks.
Michelle DH
You need New American Funding!
New American Funding was instrumental in my successful homeownership journey. Despite receiving discouraging news from other lenders due to recent credit updates, NAF consistently offered positive feedback and solutions for every challenge. I would wholeheartedly recommend NAF to anyone considering purchasing a home, particularly if they believe it might be unattainable.
Matthew R
The New American Funding team worked…
The New American Funding team worked hard to put together a financing package that got me into a new home. They were all very professional and great to work with.
Marny Jasper
This company is amazing!!
This company is amazing! So helpful and timely! Alison my loan officer helped find me the best solution to consolidate all of my debt and get my monthly payment down big time! Also helping me to keep my credit score in good standing! I highly recommend this company!
Gary Meade
All of the customer service was great
All of the customer service was great, the process needs a massive overhaul !
Yarisleydis Puron
I am very happy with the work done by Jessy Valenzuela and Stephanie Loera
I am very happy with the work done by the New American Funding team, led by Jesse Valenzuela, and the wonderful participation of his colleague Stephanie Loera. They made my process much easier and resulted in a favorable outcome. Thank you both so much for allowing me to purchase my house, even though my limited English wasn't an obstacle. Thank you for your patience, your excellent work, and your advice; without you, I wouldn't have been able to achieve this.
Loretta Rivera
Richard Quintana
Richard Quintana, Felicia were helpful through the whole process of applying for a mortgage.
Bryan Crowell
Willard was easy to work with and…
Willard was easy to work with and communicate with
Jay Harley
Mike and is team are wonderful at what…
Mike and is team are wonderful at what they do. They guided me every step of the way and always immediately got right back to me with any questions I had. I couldn’t have had a better home buying process!
Lakina Hill
Excellent communication
Brittney listened to my needs, and whenever I needed her, she always emailed me in a timely manner or called. Brittney was very patient with all the changes I made
Carole
Fast processing and great communication.
Fast processing and great communication.
Eric Gordon
They work miracles
I didn't think I'd be able to keep my parents home. My siblings wanted to just sell it for quick money and my credit wasn't great. Kaitlyn and Kenzie were able to come up with a solution that worked for me despite my credit. They were truly an answer to my prayers. Thank you to all of the staff involved in helping me save my parents home.
Donna Ellid
My mortgage expert Jennifer Nye was…
My mortgage expert Jennifer Nye was wonderful! I will definitely use them again when I refinance my home. They are great for folks who are retired.
Indira Shockley
Best Experience EVER!!
Our experience has been amazing. Very thorough, informative, educational and mainly pure honesty. We felt very comfortable to ask many questions, without feeling rushed. Helene Knepper and Angelia Alvarado worked with the upmost patience and attentiveness throughout the whole process. We are grateful for their dedication and professionalism.
Dylan Hudson
No need to work with anyone else
No need to work with anyone else. Angie was fantastic throughout the process and always responded enthusiastically to our impatient questions and status update requests. She helped us close quickly with no hiccups and no unanswered emails!
Robert Foster
Great experience from start to finish
Great experience from start to finish. Very friendly and helpful!
Shannon Mitchell
I was not alone this whole time being…
I was not alone this whole time being my first time buying my first home any questions and concerns I had that was always right there I could always get in contact with them a very professional company that show leadership teamwork and determination to get the job done and to put you in the best situations in the best home that you can buy
Caren Oliva
Blake Johnson and Jem Aganon
Blake Johnson and Jem Aganon. They were amazing to work with on my refinance. Blake definitely went over and beyond his call of duty for this refinance. I appreciate and would recommend Blake to anyone.
sami
Andrew is awesome
Andrew is awesome! Transparent, makes things digestible, and patiently answers all my questions! I love that NAF sees the loan to the end. My loan officer lets me know anytime rates drop 1% or more!
Cyndee Lefay
NAFand especially Daniel Jackson and…
NAF and especially Daniel Jackson as well as his team were amazing! They were very patient and helpful throughout the process of finding our new home all the way to closing. They went above and beyond to make sure we were taken care of and the process went smoothly. Thank you so much from the LeFay’s!!
Edith
I was faced with a daunting financial…
I was faced with a daunting financial situation and couldn't see a way out that would really work. Fortunately, I connected with New American Funding and Joe Mincey who patiently and professionally laid out a plan that would work for me and give me a better financial outlook. I highly recommend NAF and Joe Mincey.
Lisa Harris
Everyone we dealt with was very…
Everyone we dealt with was very knowledgeable and helpful. We were treated with respect and dignity. The whole process went smoothly and for the most part, very quickly. Extremely satisfied.
Teresa Riley-Anderson
They we’re trusting
They we’re trusting, knowledgeable, friendly, respectful, informative
Rich Hernandez
Be familiar with the process and have your information readily accessible.
The loan process is about providing the right information when requested, glitches occur but this team was able to get past the hurdles to close promptly.
Tim Darr
I highly recommend Gretchen
I highly recommend Gretchen! Truly full service. Helped me through every step of the process. Trust your in good hands!
customer
Working with mister Miller
Working with mister Miller was delightful he was always by the phone to answer any and every questions.if he don’t answer at the second ring he will text and call back as soon as possible he was my spokesperson my representative an great person to work with. Thank you so Joe for everything May God bless you
Ireene Tazeem
Working with Nikki with New American…
Working with Nikki with New American Funding was game changer for me and my daughters. Complicated divorce situation, but she was so diligent to worked very hard to get me into a home. Without her hard work and dedication, this would not be possible. I will always go to her with my real state needs
Nancy Morrison
James Young and his team were great to work with.
James Young and his team were very encouraging through the entire process. We were concerned about submitting documents online, but they were always there to offer assistance and answer questions with patience. This greatly lowered our stress level! We would recommend them to any of our family and friends.
Joe
New home buying
Tina and her team are excellent to work with. They're knowledgeable, professional and easy to work with.
Francis Amechi
Great team
Great team! Made the entire process very easy and stress less!
Nombre Apellido
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️ We had a wonderful experience working with John Wolfe as our Loan Consultant. He was friendly, professional, and courteous throughout the entire process. John always made us feel like we were his only client, taking the time to answer every question thoroughly and promptly. His communication and attention to detail made the entire experience smooth and stress-free. We truly appreciate his dedication and would highly recommend him to anyone looking for a top-notch loan consultant.
Ronald Jackson
thanks
Relief is all I can say about working with Sandra and her team. Because the amount of help and support I received from them made this whole stressful process worth it. I truly appreciate all of their help. Total transparency with NAF was great when others were not. Truly a great choice if you want to buy a home.
Dennis Jamison
We had an unusual situation with the…
We had an unusual situation with the seller. Kaleb and Dexter were informative, had the knowledge and available withall of our questions and concerns
derrick buchanan
New American funding, is absolutely great…
This is a very great company to do business with.everything went so smooth,and those guys made it happen.
Shari Allen
Always available
I’ve never refinanced a home before, but Brooke Blake and Stephanie Laura made the entire process so easy and clear. Anytime I had questions they were available to ask and returned calls when they said they would.
garry mc lean
ATURO and his staff were very helpful…
ATURO and his staff were very helpful patient and efficient I would definitely recommend anyone trying to do something with your house to reach out to them
Tinker
Everyone was very friendly
Everyone was very friendly, willing to explain in detail what we didn't understand, and very willing to accommodate us with our requests. Would highly recommend this service.
Billie
Alex was very helpful and easy to…
Alex was very helpful and easy to reach. He made the process stress free.
Jeremy Peralta
Excellent job Team Gigi!
We had an extremely unique situation, and skeptically thought we were unable to close on our dream house. However, Team Gigi’s motto is “Where Miracles Happen”, and a miracle took place; we excitedly closed on our new house with Team Gigi! Her team professionally presented themselves and positively guided us to through the entire process; Team Gigi even joined us for our closing! Gigi and her team strategically developed and implemented a plan to fund our loan and finally move us into our house. All we had to do was follow their lead and Team Gigi did the rest. It was comforting to know that Team Gigi had total confidence in us; follow their course of action. I can’t thank them enough and am ecstatically grateful for Team Gigi’s caring and expertise.
Letitgo
5 stars
5 stars Working with Stephanie at New American Funding was the best experience. She took the time to understand my situation and worked extremely hard to help me refinance my home. We closed in less than 30 days, and I couldn’t be happier with the outcome. I’m grateful for her professionalism and dedication, and I look forward to working with Stephanie and New American Funding again. Highly recommend!
Wes McDaniel
Great company and even better team
Great company and even better team! These folks navigated us through a very stressful time in our life and also helped us get into the house we wanted. Really appreciate everything they did and wholeheartedly recommend them…
Thomas Suber
Gavin and Lashawn was very thorough.
Gavin and Lashawn was very thorough. Shay and the rest of the staff was on top of it
philip demerchant
Heather and Jackie were both very good…
Heather and Jackie were both very good at making our purchase easy.They keep you up to date on what is going on and allways answer when I called.They both are a great asset to New American funding.If I ever have another realestate encounter I will be sure to call Heather.
Bobby Knight
They were professional
They were professional, and very patient with me , I could not have met a better team and I recommend anybody who are looking to buy or refinance their home to reach out to Becky brown and her team with new American funding, awesome job
Kaleb Pfeifle
Lori Crabb went above and beyond
Lori Crabb went above and beyond to make this a great and smooth experience and it was highly appreciated!!!
Georgia Smith
Mellisa makes the whole process from…
Mellisa makes the whole process from start to finish stress free,she keeps us updated every step of the way. She answered every question we had.we are happy with her service and we highly recommend her 10/10.Thank you Mellisa and your team you are the best!!!
Tigist Genetic I I
Overall Erik especially were very kind…
Overall Erik especially were very kind and respectful laon officer i work with. And his team were great and very knowledgeable with all laon process and they made it easy for me to understand how everything went. I am very thankful for the all laon process.
Edith Alonso
Lynn is professional
Lynn is professional , she keeps al the information of the process very up to date and very kind person
Janjrukia
best
We received the best service with Ketan Raval
NInette triana
Outstanding Service from Start to Finish
Working with New American Funding was an outstanding experience from start to finish. The team guided me through every step of the home-buying process with professionalism, patience, and genuine care. My lender was always available to answer my questions, explain details clearly, and make sure I felt confident with each decision. They made what could have been a stressful process feel simple and smooth. Communication was excellent, and the entire process was completed on time with no surprises. Thanks to their dedication and expertise, I am now a proud homeowner! I highly recommend New American Funding to anyone looking for a trustworthy, responsive, and knowledgeable mortgage lender.
Lynda Seymour
Reliable
Reliable, knowledgeable and thorough every time
Kenneth archer
This move was one of the most…
This move was one of the most interesting ever! And it turned out well because of the great team I had doing the hard work. The team faced some unusual issues but stayed the course. I am so impressed with Rick and Courtney! They brought my dream to fruition.
Dionicio Cantu
Everything went very well and easy…
Everything went very well and easy great experience!
Austin James
Home purchase
Very easy to work with, had a very frustrating situation and Brittany got me through it with ease and I was able to purchase my first home! Very good experience on my end.
Kevin Kakita
The entire process was smooth from…
The entire process was smooth from start to finish on my home purchase. The communication was fantastic. Ron Sequeira is one of the best loan officers un the business. I would know, I used to be one.
Elissa
Reliable and helpful
Fred at NAF is transparent, patient, helpful and communicative!
Consumer
The whole team at New American Funding…
The whole team at Nee American Funding was amazing. We were kept up to date on everything and the process went quickly and smoothly. Would definitely recommend to family and friends. Would definitely use again!
Dorcus Kleinschuster
New American Funding, Tom Lundgren
I enjoyed working with Tom Lundgreen at New American Funding. He was very efficient and knowledgeable about everything I inquired about. He is very easy to talk with, and always available. He was able to seamlessly help me through the whole process of getting a new mortgage.
Kimerly
Henry is great he makes sure we have…
Henry is great he makes sure we have all the answers for our questions and he makes our home purchasing easy
daniel rose
Great
Great, fast and friendly! Very painless process. Would definitely recommend.
Jacqueline Pizano
I had the best experience as a first…
I had the best experience as a first time home buyer! They made the process so easy and smooth and helped me in every step of the process!!
Margie Williams
NAF is the best!
What made the experience great was the communication and going over the process thoroughly.
Alexis Tamosaitis
We had an amazing and personable…
We had an amazing and personable experience with Tricia Shevack and Cheryl Martin at New American Funding. NAF was able to help organize my family’s financing for our application, which was tricky since we are all musicians and freelance workers. We were able to close in a little over a month and now we are the proud new owners of our dream forever home. We are sincerely grateful to New American Funding, Tricia and Cheryl for making our dreams a reality. ♥️🙏♥️
Randolph Weatherton
The company was very professional
The company was very professional, very quick. Very understanding, keep the word very honest.
customer
Excellent Service
Tim Esterly was very helpful to guide me through the loan process. always available for consultation.
Charlene Franchetti
Rick was amazing!
Rick was amazing!! He is a true professional and knows exactly was needs to be done and helps you get it done!
Daniel Martinez
New american funding Ryan schultz
I have been with new American funding for 10 years now. And every time I have needed to do something or had any questions. Ryan Schultz and his team Has been there every step of the way they always take the time to answer. Emails answer phone calls and any questions I may have, they have an outstanding team. And we definitely recommend them to everyone.
tina christensen
Tabitha was amazing and truly made my…
Tabitha was amazing and truly made my first home buying experience amazing thank you
Abby Miller
I called a realtor by mistake
I called a realtor by mistake, inquiring about a rental. One thing led to another, and before I knew what was actually happening, I was getting a call from someone in California who was confident they could help me secure a home loan. I was facing homelessness, and that day, forever, changed my life, my children's life, my family's life. I'll always be grateful for Bryan and the opportunity he gave us after hearing our story and what we were going through. Because of the things that Bryan and NAF has done for my family, I am now able to help other families with similar situations.
Jerome Mendones
Cash out Refinance
Cash out Refinance process was an easy process, loan officer communicated and updated me with every step of the transaction.
Rhonda Hand Westover
Great experience
Everyone was kind, calm, great with communication and keeping me in the loop. Jenny Cho is fabulous and would recommend her to anyone
Andrea Lefrancois Pendolino
Working with Kat and her team made the…
Working with Kat and her team made the process easy.
RH
Alex explained our various options
When we found the house we were interested in, it was on a weekend (of course). Alex really worked hard to help us get pre-approved, in order to be able to make an offer before the open house the next day. He also did an excellent job of explaining the various loans we were eligible to use, with the pros and cons of each one. This Included creating a spreadsheet showing how each loan type affected our payment scenario. At this point in the process, we hadn’t sold our old house yet, so we didn’t have a large down payment. He also explained how we could easily reduce our monthly payments once we sold our old house and were able to make a large lump sum payment against the principle through a Recast. We were not aware of all the options before working with Alex, and he helped it all go seamlessly.
angela hoover
The dedication throughout my loan…
The dedication throughout my loan process my lender had to making sure everything went smoothly
Christopher Rice
Say less
There is so much i could say but in a nutshell we got it closed and that’s what matters most
Dana Seaman
Ken Nastasi - Highly Recommend
Glad we got Ken Nastasi to work with us on our home purchase and loan from NAF. While nearly all of the processes involved are numerous and overwhelming for us at times, Ken always made himself available, quickly followed up on requests, was knowledgeable of and willing to explain the rationale behind the many information and data requests. Ken always had a great attitude and patience with our endless questions. Highly recommend Ken and NAF as the 5-Star reflects.
Robert Fowler
These wonderful people made this…
These wonderful people made this experience so easy. They are really on top of their game. Everything was made simple from start to finish. I felt sucure and confident that they had me taken care of at all times.
Kyle Kerstetter
Easy to work with
Easy to work with. Very responsive and knowledgeable. Made the whole process comfortable and not scary.
Haley .
10/10!!!!
I couldn’t be more blessed with my experience. As a 24 year old buying her first home it can be overwhelming. But NAF was so patient, kind and treated me as family!
Symetha Blake
This was refinancing made easy.
T Wells made refinancing my home less stressful.
Dentalplan
highly professional
Shan is highly professional, keeping me in the loop. Shan stepped in when I asked for paperwork on a home warranty which he did not have but contacted title and Realtors on my behalf. I appreciate you Shan
Michael Bryce
NAF team really came through for me!
Christopher Trombley and the NAF team really came through for me during my recent home purchase. Chris was very patient with me, thorough with the details, and guided me each step of the way to a successful closing on my new home! I would definitely recommend NAF to anyone looking to purchase a home or property. Two thumbs up!!
J C
Great experience
Nathan and Shae were both patient and excellent dealing with my loan and explaining everything in detail. A lot of companies over promise and under deliver. But he did the exact opposite! They completely over delivered. I would highly recommend them and NAF to anyone. Thank you for everything!
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