New American Funding Review
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Reviews 1566 
Stephen Reyes
NAF made first time whole buying a…
NAF made first time whole buying a seamless process!
Ally McCaghren
New American Funding- Anna
Working with Anna made the homebuying process as easy and seamless as possible. She and her team are incredibly diligent, professional, and communicative every step of the way. You can tell she truly loves what she does, and it shows in the level of care and dedication she brings to her work. Anna is the best in the business—highly recommend to anyone looking for a smooth mortgage experience!
Robert Palguta
Grace helped with all the steps along…
Grace helped with all the steps along the way. Most signing was done electronically. Kim was very helpful in the closing process.
Patrick
Laura D'Andrea was the difference maker…
Laura D'Andrea was the difference maker in the whole process for us. She was so great, highly recommend!!!
Steven Decal
Fast and friendly service
Fast and friendly service. They are able to answer all your questions and walk you through the available options and their pros and cons. I highly recommend calling Jeremy Schwarz at NAF if you are in the market for a home loan or refinance!!
Jeff D
A wonderful experience
Great communication from all around!
Andrew W
Friendly and helpful
Helpful and friendly
Hannah Pease
We’re so grateful to Brandon Kubik
We’re so grateful to Brandon Kubik and his team for making our homebuying experience such a smooth and positive one. From the very beginning, Brandon was extremely professional, reliable, and an absolute pleasure to work with. He made what could have been a stressful process feel easy and manageable, guiding us through every step with clarity and confidence. Brandon’s outstanding communication, personalized approach, and deep knowledge of the loan process helped us feel informed and supported the entire time. He was always available to answer our questions—no matter how big or small—and truly went above and beyond to ensure everything moved efficiently and effectively. What stood out most was Brandon’s genuine care for us as clients. It never felt like just another transaction—he truly wanted the best outcome for our family, and it showed in every interaction. Thanks to Brandon and his team, we’re now thrilled to be in our new home! We couldn’t recommend him more highly to anyone looking for a dependable, knowledgeable, and caring loan originator. Thank you again, Brandon!
A. Chupp
Great Customer Servic
Ken Tran was able to walk me through each step and figure out ways to resolve bump in the process. Very patient and helpful!
Craig Cain
GREAT
Helpful was very honest felt as though I had known Joseph for along period of time answered all my questions and explained them. Was very well mannered really enjoyed speaking with him. Always answered or returned my calls was a great experience. Closing dates were moved around a bit but everyone naf navigated well through this process thank you all I enjoy my new home.
Christopher Rancourt
Very helpful and great communication…
Very helpful and great communication throughout the whole process!
Christopher Silva
Amazing job and everyone was on ball
Amazing job and everyone was on ball! Would definitely recommend them. They helped a veteran like me with poor credit secure my home! Amazing people!
Ashley McAndrew
Robyn was amazing
Robyn was amazing! She was able to quickly take us on when we were having issues with our previous lender. She was easily accessible throughout the process, she was informative about what was going on and she answered any questions we had. I highly recommend her to anyone in need!!
Jodie Melton
Sergio spoke in great detail
Sergio spoke in great detail. He was very open and honest. All our questions were answered.
Jonathan Villagrana
Great customer service
Alec did everything he could to get us what we needed and quickly, he was on top of everything and I wish everyone was as pleasant to deal with as he was
Tyler Osborne
NAF has been awesome
NAF has been awesome! They treat you respectfully and like a human. They have had A+ communication and made sure I had everything I needed.
Billy Howell
We met my timeline for close and the…
We met my timeline for close and the process was simple
Anthony Vicidomini
Great Experience to get a Mortgage
Scott Monroe stood by our side the entire way. Its was a long journey and he communicated perfectly. I would definitely recommend him to anyone. He went out of his way for us and that's rare these days.
Aisha Cardenas
Jeremy and Mike were fantastic
Jeremy and Mike were fantastic, very easy to work
Kenneth Hamlett
I highly recommend NAF for your home buying needs
My wife and I had a great experience with NAF. James Moran and Sunee Ruel were fantastic to work with and I would highly recommend NAF. The prices was easy, the team very knowledgeable and were fully invested in our home purchase.
Cheryl
Best loan consultant
Pam was the most professional, honest and knowledgeable loan consultant I have ever worked with. She went above and beyond my expectations. She kept us informed and had our best interests always.
Diana Stafford
Great people to work with
Everything was explained in full and very professional
walter jones
Your team of experts were fanable in…
Your team of experts were fanable in explaining and walking you through each faze reducing the process
Ashley
🗝️ Home-Buying Experience
🗝️ Home-Buying Experience Purchasing my home was an incredible journey. Jon made the entire process feel easy to navigate—even when I was unsure or overwhelmed. From the initial tour to final paperwork, his guidance was consistent, reassuring, and honest. I felt informed and cared for every step of the way.
ri cardo
outstanding loan officer
Joe Braga was an outstanding loan officer from start to finish. He was knowledgeable, responsive, and made the entire process smooth and stress-free. He took the time to explain everything clearly and always had my best interests in mind. I truly felt supported every step of the way. Highly recommend Joe to anyone looking for a reliable and trustworthy loan expert!
Nick Winchester
Easy to work with
Easy to work. The second half of the process was difficult to get information from
Wendy Black
Glad to have such wonderful people to…
Glad to have such wonderful people to work with.
Ellis Layne
No hassle Justin and his crew were good…
No hassle Justin and his crew were good at staying in touch and letting us know what was going on and made the home buying process easy
Moni Gurung
Really great
Really great
rick
NOTE
NOTE: There have been some instances (beyond their control) that have been somewhat unpleasant, but are just a part of life (speaking of the mail situation), but as far as the service I have received, it's been a PLEASURE, THANKS FOR EVERYTHING, RAR
Dejeona Morris
Tommy & his team are amazing highly…
Tommy & his team are amazing highly recommend !!
Timothy Smith
Exceptional Experience with James Gardner!
I recently had the pleasure of working with James Gardner, and I cannot recommend him highly enough. From start to finish, James was incredibly informative and knowledgeable, clearly demonstrating a deep understanding of his field. He patiently answered all my questions, providing clear and concise explanations that made complex topics easy to understand. Beyond his expertise, what truly set James apart was his professional demeanor and genuine concern for the customer. He approached every interaction with a calm and respectful attitude, making me feel completely at ease. It truly felt less like a typical customer service interaction and more like receiving guidance from a trusted friend. James genuinely cared about my needs and went above and beyond to ensure I was satisfied. If you're looking for someone who combines top-tier knowledge with a truly personal touch, James Gardner is your person!
Reginalt
Their juice worth the squeeze.
Rich walked us through the whole process every step of the way, suggesting ways to improve our chances on securing the loan we wanted, options available, and did his best to keep costs down as much as possible. Danielle also provided as much info needed or asked for and talked me through what we needed to score the loan
Kiefer Olson
Kaitlyn Scolara was great
Kaitlyn was very straight forward and communicated very well throughout the process, which was pretty simple on our part.
robert Llanos
My experience with tracey was that she is top of the line loan officer ever
My experience with tracey was that she is very professional and great at what she does .tracey goes out of her way to help us . Tracey makes the process of purchase easy and exciting .she' gets things done within any time frame. Loan From tracey made our life much easier in all aspects. tracey made this journey much smoother than it should of been I would definitely recommend new American funding to everyone and I will use this company over and over ..they are the best and good at what she does. Thankyou tracey for most highest and best communication, professionalism, and passion for helping us..best regards Robert and lupita.
Ashlie Cecil
Very helpful and informative
Very helpful and informative. I was on a time crunch and we were able to close a day early! Highly recommend
Cynthia Tolmachev
The communication from both Robert and Zo went above and beyond
The communication from both Robert and Zo was excellent. I always felt like I could reach out to them at any time for questions, and they were very quick to respond with answers. Even the change of plans following the appraisal went smoothly for us, and we greatly appreciate all the work behind the scenes from these gentlemen to make the target deadline.
Linda Morgan
I had a Loan Officer (Becky Brown) and…
I had a Loan Officer (Becky Brown) and an Underwriter (Tonya Cartmell) who I worked closely with to ensure they received the information they needed to have in order to get my Refinance done. We closed last Wednesday, June 25, 2025. Thanks, ladies!
Christian Nichols
The team’s willingness to provide a…
The team’s willingness to provide a product that was mutually beneficial to myself and NAF was key to making my experience awesome. I’m very grateful!
Amanda Proctor
My loan officer John was amazing
My loan officer John was amazing! He got to know me, what my needs were, and he really listened. The company has great terms and a very easy process, but it was the loan officer that really made this a pleasant experience for me. Thank you John! Reese and I are enjoying our forever home- I'll be playing wack-a-mole with filling all the holes he keeps digging up! I'll love every minute of it!
JMM
Excellent team
Audrey and the team worked hard getting me from being pre-approved to closing. I never thought I would have the opportunity to own a home, but everyone at NAF made it a pleasant experience. Thank you all!
Mohammed Waheed
I really enjoyed working with Marty
I really enjoyed working with Marty. He guided me through each step of the process and ensured that I was well-prepared and understood all the costs associated with the purchase. He patiently assisted me over several months and promptly answered any questions I had. I just closed recently, and there were no surprises. I highly recommend him!
Tracey Furtado
Choose your own title company
while our experience with NAF was great - the title companies not so much. Both times we felt like we were being run thru an assembly line. This is our second time using NAF and we requested a different title company from the first one because of this very thing. When you are buying a home or refinancing we believe you should feel valued as a customer. The companies werent bad - they just werent great with the customer service piece of it. Maybe all of them are that way - but if we ever need to use another one we will shop around and choose our own.
Gail
Excellent service!…
Clint and Jourdan were always quick to respond to my questions and concerns no matter what time or what day of the week!
RichardK
No Complaints process and communication…
No Complaints process and communication was thorough. The whole process was easy even the closing.
Evan Cabaniol
Mortgage
He was great
Miguel G.
What an amazing team… Great and Satisfying ending
What an amazing team that took care of me from beginning to end. Pleasant, positive, respectful and relatable but most importantly our family felt taken care of. Not a cliche, previous experience and this is BY FAR best. Valerie “Hope” and Katherine “Kat” what a AMAZING Team!!
Valerie Smith
James was very helpful in guiding us…
James was very helpful in guiding us through the entire process of purchasing our new home. His patience and knowledge were truly appreciated.
Hannah Clark
Terry is awesome
Terry is a great contributor to New American Funding. The loan process was seamless and easy to comprehend. Their online platform makes it easy to pay our bills and know what documents we have to sign
Amber Kurtz
Blake was fantastic
Blake was fantastic! He walked my husband and I step by step through the whole loan process. If I could give him 10 stars I would. He was extremely helpful, personable, and easy to make contact with at anytime day or night! Thank you Blake!
Hassan Ali
Trusted
Working with Ashley to buy my home was an absolute pleasure. From the very beginning, she was incredibly helpful, patient, and responsive. She took the time to understand what I was looking for and guided me through every step of the process with clarity and confidence. Ashley was always available to answer my questions—no matter how small—and made sure I felt comfortable with every decision. Her knowledge of the market, attention to detail, and dedication truly made a difference. Thanks to her, I found the perfect home, and the entire experience felt smooth and stress-free. If you're looking for someone who genuinely cares about her clients and will go the extra mile, Ashley is the one you want by your side. Thank you again, Ashley—I couldn’t have done it without you!
Brandon Payne
First time
Over all my experience was pretty good . Only hick ups that I had were with people that were apparently not doing there job and were let go towards the end on closing on my home . But that can honestly happen any where . The rest of the team that worked with me through were very helpful on with everything .
Isaac Zacarias
consistently demonstrates exceptional…
consistently demonstrates exceptional customer service by actively listening to clients' needs, explaining complex loan products in an easy-to-understand manner, and guiding them smoothly through the application process.
Christine Giles
Art was always available and took us…
Art was always available and took us through the process with ease. Many thanks to Art and the NAF team for making our home dreams come true!
Diane deshazior
patience
patience and understanding goes a long way.
JJ B
I had an excellent experience working with Blake
I had an excellent experience working with Blake Freeman From the very beginning, he was incredibly straightforward and honest about the entire loan process. He took the time to answer all my questions thoroughly and made sure I understood every step along the way. Blake truly went above and beyond to help me navigate the process smoothly and made what could have been a stressful experience feel easy and manageable. I always felt informed and supported, and I’m grateful for his professionalism, patience, and dedication. I highly recommend Blake to anyone looking for a knowledgeable and trustworthy loan officer!
Wendy Kinard
Amazing people
Amazing people. Helped along every step of the process with kindness, patience, and professionalism. Couldn't had asked for any better people!
Tamika Millet
The process was smooth
The process was smooth, with clear communication and quick responses from their team. They offered competitive rates and explained all terms thoroughly, making it easy to understand. Closing was handled efficiently with no last-minute surprises. Highly recommend for a stress-free mortgage process!
Julie Goehl
Richard and his team were very patient…
Richard and his team were very patient with me and helpful when I had questions. They are a well-oiled machine and kept things moving along! I was a little stressed out at first, but they did everything they could to make the experience comfortable!
Julienne Kaidor
We were in a difficult financial…
We were in a difficult financial situation and Lacona helped us find a successful way out!
Donald
I would have given 5 stars but one…
I would have given 5 stars but one thing that needed to be worked on by the underwriter is reviewing all items for accuracy and not waiting till the last minute and finding one more thing. Other than that this was a great experience.
Jason
Fast friendly accurate and helpful
Fast friendly accurate and helpful
Allan Knoess
Great communication excellent customer service and timely closing
Great experience all around.
Tammy Cline
Excellent service
Very friendly and helpful company to deal with.
Megan Barlow
Very helpful and highly recommend!
Very helpful and highly recommend!
Venus R
Team Refi
We just closed on our refi. Thank you to Jacqueline Bui and David Kooner. Jacqueline worked her magic behind the scenes. There was a small bump during our refi. She sorted it out and got it moving. We’re glad she was our senior processor. David is always helpful and optimistic throughout the whole process. He kept us in the loop no matter the situation. Thank you for your help.
TJ
First house purchase
Great experience. Thanks so much! Made the whole process very smooth and simple.
Theresa Hinojosa
Everything went really well
Everything went really well. Every step was explained and all questions answered. Great people to work with!!
Patricia
Highly recommend!
Jacob Leone of New American Funding was very professional. He made it very easy to go through the mortgage process. He always promptly returned my calls and emails when I had a question and answered them. He kept me advised through the whole process, and I could not have been more pleased and I made settlement on June 23 I would highly recommend Jacob and New American Funding
Matt Dabrowski
Sean is the best!
Sean Chandy and NAF helped us secure a low rate to purchase a dream home. I would recommend both to anyone. Sean went above and beyond to secure us a low rate, he was available any time we needed questions answered, he guided us through the whole process, and he made a dream of ours come true. Sean is the best loan officer. I will be referring anyone that needs a home loan to him directly. I don't think there is any better praise. Thanks Sean.
Missi Porter
Rachel was the best! ♥️
Rachel was the best. Very professional and all around a sweet person who kept calm and in return made me feel better. Buying a new home is so stressful but I was in good hands and was able to close on time.
Hanan Israr
Awsome everything was amazing
Awsome everything was amazing
Adam Thurman
Colt was GREAT to work with
Colt was GREAT to work with. He made the whole process as seamless as possible. the whole team was great!
Jason Alford
Efficiency and availability.
Efficiency and availability.
torren byrd
Augie and his team made this the…
Augie and his team made this the easiest mortgage process of my life.
Stacey
The company was very thorough through…
The company was very thorough through the whole process and very patient with us being first time home owners and the questions we had
Yaqui Oselen
Quality people
Quality people
Shirley Gales
Best team ever
I enjoyed working with her and the team. They made sure that everything went smoothly as possible and in a timely manner.
Brittney Hamilton
Great experience
Jonathan and his team were great. He was very professional and walked me through every step of the way. Great communication, kept in contact and answered all of my questions. I’m a first time home buyer who was nervous and scared to take the leap but they made it easier!
Robin Buckley
They are the best in home financing.
They are very organized which keeps the process easy and makes the comfort level very smooth when making such a huge purchase. I have been through some very frustrating purchases in the past but that will not happen when yoy use NAF. Thank You for the smooth transition!!!
Sabrina Hammonds
Polite and professional service and…
Polite and professional service and very informative.
Leslie Paneque
My husband and I recently bought our…
My husband and I recently bought our house and we had a wonderful team of people that helped us through the entire process and made this dream of us come true. We just want to give Alvaro Loureiro our infinite gratitude for all his guidance, dedication and patience. We highly recommend him and his company New American Funding to all our friends and family but also everyone who wants to work with a trustworthy and reliable company to help you with one of the most important decisions in our lives. Thank you for everything!!!
Lisa.L. Williams
⁹Fast and Easy Processing.
⁹Fast and Easy Processing.
Patricia
Easy Process
Such an easy process now and the staff communicated what they needed and when their review was complete.
Jeffrey Harris
The loan officer Collin Brown was…
The loan officer Collin Brown was awesome!! Knowledgeable, informative and courteous. Treated me like family! So grateful for New American Funding! When others said no they said yes! I was a little skeptical and uncertain in the beginning of the loan process with my mortgage, loans and credit cards but when it was all said and done, words can't even begin to describe how grateful I am for the financial position they put me in. Thank You, Thank You, Thank You!!!!
Geraldine Abraham
The best customer service and support!
The best #1 Customer Service 💯
Melanie Mason
Very quick and efficient and Jenny was…
Very quick and efficient and Jenny was always extremely reachable!
Madeline Radike
Richard has excellent communication and…
Richard has excellent communication and walked me through the process with ease. I was so intimidated by my first mortgage, but Richard made it easy!
Brayden
Sam is Awesome and I will recommend him…
Sam is Awesome and I will recommend him any chance I get !!
Jason Anvil
They made the whole process easy and…
They made the whole process easy and they kept me updated. I recommend them to anyone that needs help with a mortgage!
Samantha Barrette
New home closing
My husband and I had a great experience with New American Funding when it came to purchasing our new home. Kyle was informative and always available when we had questions. He made us feel at ease and worked to get us the best rate we could.
Noe Bravo is not my name
Fast response times from the loan…
Fast response times from the loan officer. Simplified application and signing process.
John
Terrific interface
Terrific interface, friendly people, great experience, constant communication
Kevin Powers
How quick and thorough my questions…
How quick and thorough my questions were answered
Zachary Adams
We had an odd situation in which the…
We had an odd situation in which the seller and buyer were in the same family. We worked together to make it as easy as possible. Blake and Diana Do worked tirelessly to ensure that everything was done in a timely manner and was 100% correct! All it took for my family was time to talk to them. Great job.
Robin
The loan officers were great and very…
The loan officers were great and very nice!
Jason Davis
Alex was so helpful
Alex was so helpful. Answered all of my questions anytime day or night. The process was seamless
CGIII
Edwin was an amazing person to speak…
Edwin was an amazing person to speak with. He answered all questions with ease and help move the process of my loan quickly.
Anya Kornilova
I had an amazing experience
I had an amazing experience! Highly recommend New American Funding .I was thoroughly impressed with their professional service. My buying experience was smooth, fast and worry-free.
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