New American Funding Review
Find a customized quote easily
Reviews 1599 
Marco Roman
Excellent Team for our first home purchase
The team was very willing to explain the many different parts of the home buying process and went above and beyond to fight for the terms that we wanted in a very competitive environment. Alec was very forthcoming and accommodating of busy schedules, delays, unforeseen setbacks, etc. There were many bumps on the road to finally closing on our first home, but Alec and the team made us feel reassured that we would be able to bring it all home and secure our interest rate at a reasonable price.
Jon Macomber
Mortgage funding that puts you at ease!
Outstanding loan service by Krystal Moon at New American Funding! Comuunication by phone, email and through the customer portal was timely, concise, and helpful. Even the reminders that we were approaching deadlines were diplomatic! After mortgage funding, support continued with easy mortgage payment setup. In other words, this is a trustworthy, helpful organization with good personnel at the front end - hard to find nowadays!
Cindy Musser
Great people to work with
Nadine was there for me, with what ever, or no matter how silly I thought it was, when ever I needed anything answered. I had a family emergency in the middle of things that put it on hold. Nadine showed her sympathy and checked in frequently. She was there when I finally decided to continue. Marilyn was there for me just as much. She was great with wrapping things up. Thank you to everyone on the team. You helped more than you know.
Ashley Noland
Robert was great!
Robert was great!
Joshua Harlan
Fast curtious very professional not…
Fast curtious very professional not afraid of going above and beyond for you definitely recommend them
Carolyn Ede
Great Mortgage Company
I appreciate the one-on-one direct customer service and the prompt, courteous, and accurate processing of information.
heriberto negrete
Working with Anthony
Working with Anthony, my loan officer, and his team was a breath of fresh air. Anthony's commitment to being thorough from the initial stages really set the tone, ensuring I understood every aspect of the loan process. What truly stood out was the consistent and clear communication from both Anthony and his team. Knowing I was always informed and guided gave me immense peace of mind. If you're looking for a loan officer who is both knowledgeable and highly communicative, Anthony is an outstanding choice.
Ray B
Everyone was very helpful
Everyone was very helpful, responsive, and professional. Brittani was excellent and stayed in constant contact.
Rebekah
Excellent company
Excellent company. They gave me a chance when other did not. They believed in me. And I promise you will have absolutely no problems. I am glad to finally find the house of my dreams and you allowed it to happen.
Danielle
Smooth, prompt and efficient.
The entire process went great, prompt and as smooth as possible! I impressed with how quickly everyone handled all tasks to have a 30 day close, and everything between the “pre-approval application” to finding a house and having the loan approved within less than 30 days. Sylvia and Quintin were able to put me at ease, answer questions with confidence, prompt with all tasks, tasks that I need to have done, and give resources such as insurance brokers, first time home owner processes etc. You are in good hands with the team. Thank you so much for all you do
Irma Matilla
The entire process was excellent
The entire process was made possible with the professional team of NAF they held my hand throughout the process. Thank you for my wonderful support, encouragement and expertise.
Darth Blasphemous
Any information I needed was made…
Any information I needed was made avaliable and the whole process was explained to me in a manner I could understand. In the end my wife and I where able to get a mortgage we could afford and a home to raise our family.
SHANITA JOHNSON
Corey treated me like I was family
Corey treated me like I was family! Some of the process was very stressful, but Corey gave me the will to keep going. He treated me like the Commander of a Battalion and made this accomplishment possible.
Ray B
Everyone was great
Everyone was great, helpful, accessible, and friendly!
Shay McCray
Well worth it
This process was honestly long and draining, but I wouldn't have gotten through it without Reginald and Vanessa. I originally spoke to Reginald in December but I needed to work on some things before I was eligible. Reginald was so professional, explained things extremely well and it prompted me to keep his information and reach out when I was ready. He was SUPER nice, easy to work with, assisted me every step of the way. This process could've have been much longer than it was with all the issues that arose, but both Reginald and Vanessa went above and beyond to help me through this process.
Jenna
Top tier support!
They were very helpful and patient with us as we navigated the process of purchasing our first home. We felt supported every step of the way.
Garwood Reynolds
Great experience
Everything was seemless, easy to accomplish and communication which is key was super easy.
Tonderai Mabvure
Communicated clearly and effectively
Communicated clearly and effectively, explaining the loan process, terms, and any required documentation. Understanding the client's unique financial situation and goals. Provided guidance throughout the entire process, from pre-qualification to closing.
Kenneth Corsetti
great company. very polite, and efficient
Everything happened and efficiently.
Shelby
Top-notch all the way
I couldn’t be happier with Pam Mathewson and her amazing team! She answered all my questions at any hour and provided wonderful options that allowed us to make an attractive offer on a new home without contingencies. She genuinely loves helping people, you can tell! She guided us to find the right loan for our budget with a great interest rate. We have used her in the past, sought out her help again for this new purchase, and she has never let us down! She and her team are top-notch professionals who will happily help you find the best way to finance your new home!
Kevin Hoffmann
Hope in a sea of hopeless re-fi lender experiences
Every Mortgage Lendor would always be so welcoming in, to me. Only to get turned upside down and spit out at the end. For the first time in decades, New American Funding gave me real hope. Anyone who calls into these places, knows the drill. They talk to a loan office, who will tell you what they think you want to hear. But as you progress along in the process of pre-qualifying. Nothing what they told you at the beginning actual becomes your experience. That is what happened to me. I basically gave up any hope to re-finance my house and have my former wife removed from the loan. Like a hail marry pass, I saw a New American Funding's add online one day. It had been months since my last bad experience of trying to re-finance. I'll just call and see. That was one the best decisions I have made in quite some time. How the guy on the other end of the phone explained to me that New Amercian Funding was different than the other lending institutions. I had no idea that a Ma and Pa mortgage lender existed. From that initial phone call, everything that I was told actually came true. They believed in me and I believed in them. I did end up securing a loan from NAF. I cannot say that everyone who will call them will be guaranteed a loan. What I can say that they are honest. They treated me with kindness. And if they did that with me, there is no question, they will do that with you as well.
Raymundo Del Cristo Consuegra Hernandez
Greg was awesome and absolutely…
Greg was awesome and absolutely knowledgeable. He explained to me everything in detail ! No complaints.
Morghan Scrimsher
John was excellent during the entire…
John was excellent during the entire process, it was always easy to get into contact him whenever we had a question. I would absolutely refer John to anyone looking to buy a home, he is very helpful and patient. John was absolutely fantastic throughout the extremely stressful process!!
Gabriel
Great company
Great company, our loan officer took care of us from beginning to the end of our loan, no matter how long it took.
Ozzie
Mrs Fauscaldo of NAF
Mrs. Fuscaldo helped when other banks didn't want to help. She looked at my finaces found avenues to get my new mortgage loan in Florida while obtaining my home in NY. Mrs. Fuscaldo was there to answer all of my questions and gives straight answers. Mrs. Fuscaldo was great to work with and I will recommend Mrs. Fauscaldo of NAF to family and friends. Thank you.
Carol M
Its was quick even though the closing…
Its was quick even though the closing was delayed a week.
Marcus Anders
Great company
My experience was great the communication between us was very helpful
Kaitlyn VanAmburg
Steady Support Through a Bumpy Journey
We had an incredible experience working with Kevin and Taffy throughout our home-buying journey. Kevin stood by us through multiple purchase attempts that unfortunately fell through due to seller issues. His steady support, professionalism, and patience made a huge difference during what could have been a discouraging process. When we finally found the right home, Taffy stepped in and was just as supportive, knowledgeable, and responsive. Both Kevin and Taffy made us feel confident and cared for every step of the way. We're so grateful for their guidance and would absolutely recommend them to anyone looking to buy a home.
Brad Marshall
Agent Tori Martin was extremely…
Agent Tori Martin was extremely helpful! She answered all my questions and explained things so I could understand. Highly recommend!
Dankally
We’re so grateful for Diana Rodriguez…
We’re so grateful for Diana Rodriguez of New American Funding and all she did to help my wife and me through our home buying process. She was professional, patient, and truly cared about getting us the best possible outcome. Diana made everything easy to understand and always kept us informed. We couldn’t have asked for a better mortgage partner!
Liz Pitchford
Very easy to work with
Very easy to work with. Very knowledgeable and very helpful in the deciding factors. DeAndre was amazing to work with.
Jordan ,Brendan
David was an absolute pleasure to work…
David was an absolute pleasure to work with! He was always easy to reach, incredibly friendly, and made the entire mortgage process smooth and stress free. His professionalism and responsiveness truly set him apart. Highly recommend!
Al McRoberts
Awesome experience
Everyone was great to work with and knowledgeable about what they are doing . They seem to do what it takes to help you obtain you goal,work with them and they will work wonders for you. In my opinion Erich 'the money man' as I call him is the best!!
Stephen Reyes
NAF made first time whole buying a…
NAF made first time whole buying a seamless process!
Ally McCaghren
New American Funding- Anna
Working with Anna made the homebuying process as easy and seamless as possible. She and her team are incredibly diligent, professional, and communicative every step of the way. You can tell she truly loves what she does, and it shows in the level of care and dedication she brings to her work. Anna is the best in the business—highly recommend to anyone looking for a smooth mortgage experience!
Robert Palguta
Grace helped with all the steps along…
Grace helped with all the steps along the way. Most signing was done electronically. Kim was very helpful in the closing process.
Patrick
Laura D'Andrea was the difference maker…
Laura D'Andrea was the difference maker in the whole process for us. She was so great, highly recommend!!!
Steven Decal
Fast and friendly service
Fast and friendly service. They are able to answer all your questions and walk you through the available options and their pros and cons. I highly recommend calling Jeremy Schwarz at NAF if you are in the market for a home loan or refinance!!
Jeff D
A wonderful experience
Great communication from all around!
Andrew W
Friendly and helpful
Helpful and friendly
Hannah Pease
We’re so grateful to Brandon Kubik
We’re so grateful to Brandon Kubik and his team for making our homebuying experience such a smooth and positive one. From the very beginning, Brandon was extremely professional, reliable, and an absolute pleasure to work with. He made what could have been a stressful process feel easy and manageable, guiding us through every step with clarity and confidence. Brandon’s outstanding communication, personalized approach, and deep knowledge of the loan process helped us feel informed and supported the entire time. He was always available to answer our questions—no matter how big or small—and truly went above and beyond to ensure everything moved efficiently and effectively. What stood out most was Brandon’s genuine care for us as clients. It never felt like just another transaction—he truly wanted the best outcome for our family, and it showed in every interaction. Thanks to Brandon and his team, we’re now thrilled to be in our new home! We couldn’t recommend him more highly to anyone looking for a dependable, knowledgeable, and caring loan originator. Thank you again, Brandon!
A. Chupp
Great Customer Servic
Ken Tran was able to walk me through each step and figure out ways to resolve bump in the process. Very patient and helpful!
Craig Cain
GREAT
Helpful was very honest felt as though I had known Joseph for along period of time answered all my questions and explained them. Was very well mannered really enjoyed speaking with him. Always answered or returned my calls was a great experience. Closing dates were moved around a bit but everyone naf navigated well through this process thank you all I enjoy my new home.
Christopher Rancourt
Very helpful and great communication…
Very helpful and great communication throughout the whole process!
Christopher Silva
Amazing job and everyone was on ball
Amazing job and everyone was on ball! Would definitely recommend them. They helped a veteran like me with poor credit secure my home! Amazing people!
Ashley McAndrew
Robyn was amazing
Robyn was amazing! She was able to quickly take us on when we were having issues with our previous lender. She was easily accessible throughout the process, she was informative about what was going on and she answered any questions we had. I highly recommend her to anyone in need!!
Jodie Melton
Sergio spoke in great detail
Sergio spoke in great detail. He was very open and honest. All our questions were answered.
Jonathan Villagrana
Great customer service
Alec did everything he could to get us what we needed and quickly, he was on top of everything and I wish everyone was as pleasant to deal with as he was
Tyler Osborne
NAF has been awesome
NAF has been awesome! They treat you respectfully and like a human. They have had A+ communication and made sure I had everything I needed.
Billy Howell
We met my timeline for close and the…
We met my timeline for close and the process was simple
Anthony Vicidomini
Great Experience to get a Mortgage
Scott Monroe stood by our side the entire way. Its was a long journey and he communicated perfectly. I would definitely recommend him to anyone. He went out of his way for us and that's rare these days.
Aisha Cardenas
Jeremy and Mike were fantastic
Jeremy and Mike were fantastic, very easy to work
Kenneth Hamlett
I highly recommend NAF for your home buying needs
My wife and I had a great experience with NAF. James Moran and Sunee Ruel were fantastic to work with and I would highly recommend NAF. The prices was easy, the team very knowledgeable and were fully invested in our home purchase.
Cheryl
Best loan consultant
Pam was the most professional, honest and knowledgeable loan consultant I have ever worked with. She went above and beyond my expectations. She kept us informed and had our best interests always.
Diana Stafford
Great people to work with
Everything was explained in full and very professional
walter jones
Your team of experts were fanable in…
Your team of experts were fanable in explaining and walking you through each faze reducing the process
Ashley
🗝️ Home-Buying Experience
🗝️ Home-Buying Experience Purchasing my home was an incredible journey. Jon made the entire process feel easy to navigate—even when I was unsure or overwhelmed. From the initial tour to final paperwork, his guidance was consistent, reassuring, and honest. I felt informed and cared for every step of the way.
ri cardo
outstanding loan officer
Joe Braga was an outstanding loan officer from start to finish. He was knowledgeable, responsive, and made the entire process smooth and stress-free. He took the time to explain everything clearly and always had my best interests in mind. I truly felt supported every step of the way. Highly recommend Joe to anyone looking for a reliable and trustworthy loan expert!
Nick Winchester
Easy to work with
Easy to work. The second half of the process was difficult to get information from
Wendy Black
Glad to have such wonderful people to…
Glad to have such wonderful people to work with.
Ellis Layne
No hassle Justin and his crew were good…
No hassle Justin and his crew were good at staying in touch and letting us know what was going on and made the home buying process easy
Moni Gurung
Really great
Really great
rick
NOTE
NOTE: There have been some instances (beyond their control) that have been somewhat unpleasant, but are just a part of life (speaking of the mail situation), but as far as the service I have received, it's been a PLEASURE, THANKS FOR EVERYTHING, RAR
Dejeona Morris
Tommy & his team are amazing highly…
Tommy & his team are amazing highly recommend !!
Timothy Smith
Exceptional Experience with James Gardner!
I recently had the pleasure of working with James Gardner, and I cannot recommend him highly enough. From start to finish, James was incredibly informative and knowledgeable, clearly demonstrating a deep understanding of his field. He patiently answered all my questions, providing clear and concise explanations that made complex topics easy to understand. Beyond his expertise, what truly set James apart was his professional demeanor and genuine concern for the customer. He approached every interaction with a calm and respectful attitude, making me feel completely at ease. It truly felt less like a typical customer service interaction and more like receiving guidance from a trusted friend. James genuinely cared about my needs and went above and beyond to ensure I was satisfied. If you're looking for someone who combines top-tier knowledge with a truly personal touch, James Gardner is your person!
Reginalt
Their juice worth the squeeze.
Rich walked us through the whole process every step of the way, suggesting ways to improve our chances on securing the loan we wanted, options available, and did his best to keep costs down as much as possible. Danielle also provided as much info needed or asked for and talked me through what we needed to score the loan
Kiefer Olson
Kaitlyn Scolara was great
Kaitlyn was very straight forward and communicated very well throughout the process, which was pretty simple on our part.
robert Llanos
My experience with tracey was that she is top of the line loan officer ever
My experience with tracey was that she is very professional and great at what she does .tracey goes out of her way to help us . Tracey makes the process of purchase easy and exciting .she' gets things done within any time frame. Loan From tracey made our life much easier in all aspects. tracey made this journey much smoother than it should of been I would definitely recommend new American funding to everyone and I will use this company over and over ..they are the best and good at what she does. Thankyou tracey for most highest and best communication, professionalism, and passion for helping us..best regards Robert and lupita.
Ashlie Cecil
Very helpful and informative
Very helpful and informative. I was on a time crunch and we were able to close a day early! Highly recommend
Cynthia Tolmachev
The communication from both Robert and Zo went above and beyond
The communication from both Robert and Zo was excellent. I always felt like I could reach out to them at any time for questions, and they were very quick to respond with answers. Even the change of plans following the appraisal went smoothly for us, and we greatly appreciate all the work behind the scenes from these gentlemen to make the target deadline.
Linda Morgan
I had a Loan Officer (Becky Brown) and…
I had a Loan Officer (Becky Brown) and an Underwriter (Tonya Cartmell) who I worked closely with to ensure they received the information they needed to have in order to get my Refinance done. We closed last Wednesday, June 25, 2025. Thanks, ladies!
Christian Nichols
The team’s willingness to provide a…
The team’s willingness to provide a product that was mutually beneficial to myself and NAF was key to making my experience awesome. I’m very grateful!
Amanda Proctor
My loan officer John was amazing
My loan officer John was amazing! He got to know me, what my needs were, and he really listened. The company has great terms and a very easy process, but it was the loan officer that really made this a pleasant experience for me. Thank you John! Reese and I are enjoying our forever home- I'll be playing wack-a-mole with filling all the holes he keeps digging up! I'll love every minute of it!
JMM
Excellent team
Audrey and the team worked hard getting me from being pre-approved to closing. I never thought I would have the opportunity to own a home, but everyone at NAF made it a pleasant experience. Thank you all!
Mohammed Waheed
I really enjoyed working with Marty
I really enjoyed working with Marty. He guided me through each step of the process and ensured that I was well-prepared and understood all the costs associated with the purchase. He patiently assisted me over several months and promptly answered any questions I had. I just closed recently, and there were no surprises. I highly recommend him!
Tracey Furtado
Choose your own title company
while our experience with NAF was great - the title companies not so much. Both times we felt like we were being run thru an assembly line. This is our second time using NAF and we requested a different title company from the first one because of this very thing. When you are buying a home or refinancing we believe you should feel valued as a customer. The companies werent bad - they just werent great with the customer service piece of it. Maybe all of them are that way - but if we ever need to use another one we will shop around and choose our own.
Gail
Excellent service!…
Clint and Jourdan were always quick to respond to my questions and concerns no matter what time or what day of the week!
RichardK
No Complaints process and communication…
No Complaints process and communication was thorough. The whole process was easy even the closing.
Evan Cabaniol
Mortgage
He was great
Miguel G.
What an amazing team… Great and Satisfying ending
What an amazing team that took care of me from beginning to end. Pleasant, positive, respectful and relatable but most importantly our family felt taken care of. Not a cliche, previous experience and this is BY FAR best. Valerie “Hope” and Katherine “Kat” what a AMAZING Team!!
Valerie Smith
James was very helpful in guiding us…
James was very helpful in guiding us through the entire process of purchasing our new home. His patience and knowledge were truly appreciated.
Hannah Clark
Terry is awesome
Terry is a great contributor to New American Funding. The loan process was seamless and easy to comprehend. Their online platform makes it easy to pay our bills and know what documents we have to sign
Amber Kurtz
Blake was fantastic
Blake was fantastic! He walked my husband and I step by step through the whole loan process. If I could give him 10 stars I would. He was extremely helpful, personable, and easy to make contact with at anytime day or night! Thank you Blake!
Hassan Ali
Trusted
Working with Ashley to buy my home was an absolute pleasure. From the very beginning, she was incredibly helpful, patient, and responsive. She took the time to understand what I was looking for and guided me through every step of the process with clarity and confidence. Ashley was always available to answer my questions—no matter how small—and made sure I felt comfortable with every decision. Her knowledge of the market, attention to detail, and dedication truly made a difference. Thanks to her, I found the perfect home, and the entire experience felt smooth and stress-free. If you're looking for someone who genuinely cares about her clients and will go the extra mile, Ashley is the one you want by your side. Thank you again, Ashley—I couldn’t have done it without you!
Brandon Payne
First time
Over all my experience was pretty good . Only hick ups that I had were with people that were apparently not doing there job and were let go towards the end on closing on my home . But that can honestly happen any where . The rest of the team that worked with me through were very helpful on with everything .
Isaac Zacarias
consistently demonstrates exceptional…
consistently demonstrates exceptional customer service by actively listening to clients' needs, explaining complex loan products in an easy-to-understand manner, and guiding them smoothly through the application process.
Christine Giles
Art was always available and took us…
Art was always available and took us through the process with ease. Many thanks to Art and the NAF team for making our home dreams come true!
Diane deshazior
patience
patience and understanding goes a long way.
JJ B
I had an excellent experience working with Blake
I had an excellent experience working with Blake Freeman From the very beginning, he was incredibly straightforward and honest about the entire loan process. He took the time to answer all my questions thoroughly and made sure I understood every step along the way. Blake truly went above and beyond to help me navigate the process smoothly and made what could have been a stressful experience feel easy and manageable. I always felt informed and supported, and I’m grateful for his professionalism, patience, and dedication. I highly recommend Blake to anyone looking for a knowledgeable and trustworthy loan officer!
Wendy Kinard
Amazing people
Amazing people. Helped along every step of the process with kindness, patience, and professionalism. Couldn't had asked for any better people!
Tamika Millet
The process was smooth
The process was smooth, with clear communication and quick responses from their team. They offered competitive rates and explained all terms thoroughly, making it easy to understand. Closing was handled efficiently with no last-minute surprises. Highly recommend for a stress-free mortgage process!
Julie Goehl
Richard and his team were very patient…
Richard and his team were very patient with me and helpful when I had questions. They are a well-oiled machine and kept things moving along! I was a little stressed out at first, but they did everything they could to make the experience comfortable!
Julienne Kaidor
We were in a difficult financial…
We were in a difficult financial situation and Lacona helped us find a successful way out!
Donald
I would have given 5 stars but one…
I would have given 5 stars but one thing that needed to be worked on by the underwriter is reviewing all items for accuracy and not waiting till the last minute and finding one more thing. Other than that this was a great experience.
Jason
Fast friendly accurate and helpful
Fast friendly accurate and helpful
Allan Knoess
Great communication excellent customer service and timely closing
Great experience all around.
Tammy Cline
Excellent service
Very friendly and helpful company to deal with.
Megan Barlow
Very helpful and highly recommend!
Very helpful and highly recommend!
Venus R
Team Refi
We just closed on our refi. Thank you to Jacqueline Bui and David Kooner. Jacqueline worked her magic behind the scenes. There was a small bump during our refi. She sorted it out and got it moving. We’re glad she was our senior processor. David is always helpful and optimistic throughout the whole process. He kept us in the loop no matter the situation. Thank you for your help.
TJ
First house purchase
Great experience. Thanks so much! Made the whole process very smooth and simple.
Top Home Loans
Quicken Loans
Read review
LendingTree
Read review
AmeriSave
Read review
Veterans United
Read review
Rocket Mortgage
Read review