New American Funding Review
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Reviews 435 
Christopher Rice
The overall experience was pleasant and…
The overall experience was pleasant and I learned more about real estate and conventional loan all due to Jake and Lee and I really appreciate all the help from the and others at NAF. Please keep up the great work! Also, thanks for the new door we love it!
Tess Whitehurst
Great Experience
I had a great experience with Brian and Samuel from New American Funding. I felt like they did everything they could to make the financing process smooth and to help me feel comfortable even as I went through the nail biting experience of buying a house.
Dave Amundson
Correspondence was timely and…
Correspondence was timely and professional, the people I dealt with, (Michael and Marisol), were top notch!
Alfredo Rodriguez
Great company, great people!
Great company, offer competitive loan programs and price. Their loan officers are knowledgeable and professional. Helped make this process smooth and painless.
Franklyn Wulle
Lindsey and her team made the process…
Lindsey and her team made the process easy and painless.
Allison Madden Hodgkins
Our lending team was knowledgeable and…
Our lending team was knowledgeable and responsive to our needs.
Karen
quick closing and good customer service
quick closing and good customer service
Anji Prakash
Alice Tirrell - You are the best Sr. Loan Officer at NAF
Alice Tirrell answered all our questions and she was ready to provide clarification multiple times if needed. She made sure that we closed the house on time and she went the extra mile to make sure of that. She was always available and her attention to detail is superb. She is thorough and makes sure that everything is documented and works in favor of her clients.
jacob marler
Great people to work with
Everyone involved did a great job at making themselves available to answer questions even during weekends and other unusual hours. They were also very kind, understanding, patient, and willing to work with me through any issues or questions I had.
Steph
Great Experience
Great experience from start to finish.
Angela Poteete
Easy process
Easy process, great communication, we always knew were we stood, any questions were answered quickly.
Rae Lee
Awesome company to work with
Riana was our lender officer through New American Funding for our recent home purchase, and she was nothing short of fantastic. From the very beginning, she made the entire financing process seamless and stress-free, which was a huge relief for us as first-time homebuyers. Her expertise and clear communication ensured we understood every step of the process, and she always made herself available to answer any questions we had, no matter how small. The company itself provided exemplary service, facilitating a smooth transaction without any hiccups. Their efficiency and professionalism were evident in every interaction, making us feel confident and well-supported throughout. Riana’s dedication and the company’s robust support system truly made a significant difference in our home buying journey. We couldn’t have asked for a better experience and are extremely grateful for their hard work and commitment. We give Riana and her company a well-deserved five out of five stars for their outstanding service and would highly recommend them to anyone looking for a hassle-free mortgage process.
Mickey
I was always informed when updated…
I was always informed when updated documents were needed and Miss Pruett went above and beyond to facilitate my closing process from many miles away.
David Francisco
Ask for Kathy Baca!!!!!…
Kathy Baca made this whole experience GREAT! She goes above & beyond! She’s the best!
Terry Chahoud
Home Morgan
Very knowledgeable and supportive made my Transition very easy and had very good experience recommended for all my family and friends
Some Lots
The quickness of how this whole process…
The quickness of how this whole process went, especially as first time home buyers.
jerod jackson
Very good communication.
If I ever had any questions or concerns during the process I could always reach out and have the addressed quickly. This was my first home buying process and it went much better than I expected.
Peggy Hollenbeck Stepe
Great Loan Officer
Super helpful
Efrain Rios
Made my home buying experience amazing
Everything in my process was quick and easy all I had to concentrate on was finding my home and NAF really worked with me at closing on my first home and I’m grateful for the support and the help Tania Bravo my agent and the realtor the provided for me
Darshit Patel
Great experience with mortgage process
Lee was very helpful from the beginning and provided good support throughout the process.
chris boss
First time homebuyer
New American funding made buying a home for the first time simple and easy. I would recommend them to anyone looking to purchase a home without the hassle of bringing documents to your lender face to face or through mail. I was able to do the entire process from my phone which was extremely convenient around my busy schedule.
Heidi Kieffer
Quick And Easy
Everything was quick and easy. Was able to ask questions and felt informed the entire time.
WPIII
Scott Monroe helped ensure a smooth and easy loan process.
I am writing to express my sincere appreciation for the exceptional service I received from Scott Monroe during my recent loan application process. Scott's professionalism, knowledge, and efficiency were truly impressive. He patiently guided me through each step, clearly explaining complex details and promptly responding to all my emails and questions. His positive attitude and clear communication made a potentially stressful situation much smoother. I was particularly impressed by Scott's helpfulness, ability to find creative solutions to roadblocks, and willingness to go the extra mile. This knowledge and professionalism helped ensure a smooth closing, saved me time and frustration, and ultimately contributed to the successful approval of my loan. Thanks to Scott's expertise and dedication, I am now able to achieve my dream of homeownership. I am incredibly grateful for his assistance and would highly recommend Scott Monroe to anyone seeking a loan.
Evelyn Ailing
Process was easy and quick, and the people were great.
The people were great to work with. The process was easy, very convenient, and quick.
Eric Davis
The help and time Jason gave us to work…
The help and time Jason gave us to work through the process.
JERALD DANIEL PORTEOUS
Everything went smoothly
Everything went smoothly
Sarah
Excellent Loan Officer
My loan officer, Keith Bradley, was extremely helpful, patient and knowledgeable. He is a true professional and made the stressful loan process easy.
Zach Spainhour
They made it a very easy and stress…
They made it a very easy and stress free process for something that can be a lot.
Rona H
She's amazing and very knowledgeable
She's amazing and very knowledgeable. Could not have asked for a better experience. So easy to deal with her and she took away all the stress.
Kirk Minor
Outstanding service
Chris and team are out standing 10 stars
Jenny
Highly reccomend
Highly reccomend
Kiana Raber
I would recommend NAF to anyone looking…
I would recommend NAF to anyone looking to buy a home. Buying a home is very stressful, but NAF made it easy to understand.
Lindo
Great experience
Jesse was great to work with! Very informative and direct throughout the entire process of my loan. I appreciate the extra effort he put in to make sure I was comfortable at every step. I would highly recommend him to anyone looking into home buying or any services.
Darlene Roots
The most amazing experience with…
The most amazing experience with purchase of home. Brian Callan was with me every step of the way.
Jimmie Garrett
Nick & Rachel are amazing
Nick & Rachel are amazing. Knowledgeable and professional in every way. They made the process very easy. Closed in 30 days better terms than quoted in beginning. Very accessible. I recommend them
Priyantha Perera
Dean and the New American Funding Team…
Dean and the New American Funding Team provided me with the process and helped me lower my monthly payment for the loan. Dean was on top of his game continually keeping me appeased with the process and where it stood in the grand scheme of things. He provided me with valuable feedback, options as well as acting as the liaison between me and the rest of the Mortgage process teams.
Fried Alexander
Outstanding service and attention to…
Outstanding service and attention to detail. Great bank
Randi Aubry
Great experience
Bryan and Crystal is what made this experience great! They were so responsive and worked hard to get my closing done! They answered and explained every question that I had.
Nichole Dunn
I had been working for months trying to…
I had been working for months trying to get a loan for my house with another place and new American gave me a call and changed everything, they were beyond helpful answering all my questions as this was my first time buying a house. They were amazing and so helpful. Kat was always there if I had a question or a concern. I’ll definitely be recommending them to others. They made it so easy.
Cameron Warech
Excellent communication
Kat was extremely helpful every step of the way. She was always available to answer my questions. She was instrumental in helping a first time home buyer learn the jargon of the industry. Her top notch service kept the entire process mostly stress free. Thanks Kat!
Kathy Miller
Smooth, easy process
Smooth, easy process. Both my loan officer and loan processor were knowledgeable and efficient. Very smooth easy process. Both were easy to reach and very helpful.
Milla
Everything was great
Everything was great! Kyle was cordial and professional. He made sure to contact me various ways anytime a change came up to make sure I always knew everything. His entire team was timely and I closed in less than 45 days, and he called to congratulate me once I closed! I highly recommend this lender.
K. HOWARD
Brandon Pratt Is the Rep You Want!
Brandon was HONEST, communicative and dedicated. I had shopped around and landed with New American by chance. More than any trait, honesty is valued most and the rest made it very easy and enjoyable. Says a lot for this type transaction and Brandon as a NA Rep. Brandon was responsive, knowledgeable, encouraging and professional. The man walked on water with this deal! I’ll be back and I’ll definitely make referrals. Ed was great as well. Don’t want to let that slide. Overall a superb experience!
Matt Reynolds
Rates were great and Arnold was a stud
Rates were great and Arnold was a stud. Knowledgeable, easy to work with, easy to communicate with. Buying a home is stressful to say the least, but Arnold made the process significantly easier. Highly recommend.
Denzel B
Best Mortgage Lender that EXISTS
Best Mortgage Lender that exists. Ask for Ashley D! My experience was wonderful like a dream. 5 stars down the board! Communication, Knowledgeable, Teamwork, always looking for the best option for the customer and being honest and upfront about everything. Nothing is ever hidden, and I loved that. Will use this company for the rest of my life and advise all of my close ones to follow. I closed the day after Valentines, talk about LOVE in the air 💘 💌 💝
Hector Reynoso
Rick Stevens is exceptional
Rick Stevens made this process, painless and stress free. He explained everything thoroughly. I wasn't confused at any time. I appreciate Rick and Heather's patience and understanding during our first refinance.
Brian Ulrich
Would Definitely Recommend
Brandon was very helpful and supportive throughout the entire process. He would call to check in and keep us updated when anything would change and went out of his way to make sure our transaction was successful.
Vallimala Lakshmanan
Very knowledgeable and smooth process
The overall closing process was smooth and well coordinated by NAF. Documents were not asked repeatedly, Loan officer and the loan processing officer were very knowledgeable and were able to clarify all our questions and they knew what they next step would be. One thing they could have organized is what activities can be done in parallel instead of sequencing it, so we too have sometime to get required information. For example - Letter from HR for remote work authorization. This was asked towards the end of closing and we had to chase our managers and HR to provider the same. Instead if this was asked a little earlier, we could have planned with our managers and HR.
Peter Modena
They did a great job from beginning to…
They did a great job from beginning to end made the process easy and smooth. Gave great customer service always answering my questions and helping and educating me along the way. I would highly recommend my family and friends
Customer
Great for busy people
I like that this predominantly accomplished over phone calls, online, and with relative ease. It was very convenient for my wife and I since we work 9-5 jobs and have relatively unknown day-to-day schedules. NAF made this experience simple, yet easy to understand for someone with a busy schedule.
Seth Singletary
All around great job on communication
All around great job on communication, hard work on meeting closing date, beyond professional.
John Sleeper
Great company
Very knowledgeable and helpful. Stress free process
Michael Hawkins
Marti MollerKnight and Michael Fridline…
Marti MollerKnight and Michael Fridline were SUPERB. My wife and I HIGHLY RECOMMEND Marti and Michael to all that are in the market of either purchasing or refinancing a home. The professionalism is TOP NOTCH.
anthony previte
Our loan officer
Our loan officer, Jeff Kern, went above and beyond.
Eliza Folsom
A+ from start to finish
I was/am a first-time homebuyer so I entered this process very green with limited knowledge of how the home buying process was to go. From our very first phone conversation, Nader Kiarang was patient with all of my questions, respectful, and friendly. Never once did I feel discouraged or put down, and I never felt any pressure in any part of the process. While my purchase went a little long due to the nature of this specific sale, Nader was always there to cheer me on and get us both over the finish line. From day one, Nader felt like a trusted friend, and I would absolutely recommend him to anyone considering starting the process of buying a home.
Dwayne Pratchet
New American Funding
Excellent trusted experience. Good communication.
Mark King
Everybody did great and were all very…
Everybody did great and were all very helpful from start to finish.
Michael Hawkins
Marti (Loan Officer) and Michael (Loan…
Marti (Loan Officer) and Michael (Loan Processor) are top notch. I would definitely recommend those two if you are ever in the market to purchase or refinance your home. My wife and I can’t thank Marti and Michael enough for what they have done for us.
Chase Lindsley
Shane Prince is the Best Loan Officer
Management at NAF for lowering my cash to close costs dramatically.
Tiffany Smalls
No one listens
Normally my experiences are good but after having an agent charge the wrong debit card and getting the run around to get them to charge the right card my opinion has changed. I simply want to pay my mortgage and it's been like pulling teeth. My debit is overdrawn dramatically n now their not wanting to fix it. Call ur bank ybey say...yet it was their error. I had 2 cards on file but only one was used over the past 3.5 years for auto pay. Y use a card from 4 years ago that I didn't give permission to b used.
Danny
Scott is a mecca force!!!
Scott is a mecca force!!!
Olivia
Excellent service
New American was always timely in their response to processing our loan. Their employees are very competent and willing to answer any questions you might have. We are so glad we chose New American for our mortgage loan company!
Sandra
Awesome loan officers
Returned my calls fast answered all my questions very quickly. Very helpful and informative did exactly what they said they would do. Stephen and Chad are both excellent at their job I will refer them to all of my friends and family. Thank you both!!!
Thomas Parker
Excellent A+++ Service
Scott and Grace were very helpful throughout this whole process! Answered every question and worry we had along the way!!
John Duval
It was a pleasant process and would…
It was a pleasant process and would prefer any looking for a house loan to go to New American funding.
Tony T.
A Great Team to Work With!
Between Jennifer and Meghann, they were very professional and kept us informed every step of the way. They will get you where you want to go!
Omar Mohammed
Ashley and Lee are what made NAF great
Ashley and Lee made this experience amazing! Sincerely, I did not realize how much the people you work with matter so much with this type of purchase and they made it for me.
Vickey Hannah
Patrick my loan advisor made this…
Patrick my loan advisor made this experience a wonder6and smooth transaction.
Jennifer McElroy
it was easy and straightforward.
it was easy and straightforward.
nokahze
Good people doing great things.
Good people doing great things.
Ian
This is the second mortgage I've closed…
This is the second mortgage I've closed with NAF (first was refi, the latest was a new loan) - overall good experiences both times with the result you want = closing on a home on time and as expected.
Anthony Encizo
Communication from start to finish.
Communication from start to finish.
Rene Perez
Fantastic experience
We had a fantastic experience from day one. The entire staff was made us comfortable throughout the process
Lily CD
A Most Wonderful Experience
The experience was great because New American Funding made it easy and fast.. we couldn’t have asked for better person like Kevin to be honest and pleasant to work with and also the staff.
Trung Nguyen
Fast and smooth
Fast and smooth
Rodney and Sonia
The process really was quite simple
The process really was quite simple. Everything was handled through doc-u-sign. The documents that were requested from us did not seem to be anything out of the ordinary and we were able to scan and email them so they could be processed quickly.
Jerry Schleining
Jenny was very responsive to our needs…
Jenny was very responsive to our needs and took the time to listen to our situation. She worked to get us the very best loan that both met our needs and set us up for future success. She was always there to answer questions and acted on our concerns.
Emily
Great for first time buyers!
Everyone at NAF I have worked with has been so kind, welcoming, and understanding. As a first time homebuyer having someone understanding of my financial situation and willing to explain every step of the process to me made the process much easier and less stressful than I imagined.
Melanie
Their communication was better than…
Their communication was better than expected. We had any questions answered in a timely manner. Would recommend them to friends/family.
Menandro Cabrera
Great company with great employees to…
Great company with great employees to help.
Amy
Unusual roadblock
We had several unusual issues closing, both Alyssa and Alexis were patient kind and followed through to get us our loan..
Nicole Eaton
Transaction completed 1/8/2024
Transaction completed 1/8/2024 I met Jennifer throught a mutal friend. Jennifer was incredible and helped me through some tough situations. She kept my anxiety low and gave me confidence the home is mine and today I'm moving in. She even took the time to be there with me at closing. I was very impressed with her knowledge and her quick responsiveness. Jennifer did her best! and I am approved with a beautiful home. I am very happy with tears of joy! I am now a homeowner thanks to Jennifer and her team. Highly reccommended! 10/10 Exceptional!!!
Chasity Thomas
They worked with me to make sure I had…
They worked with me to make sure I had everything in order, so that I would have a successful closing.
Tara Rustenholtz
Great, Every one who I worked with (about…
Every one who I worked with (about 7people) did th best they could and we were able to close in my new home.thank you
Consumer
The process of applying and getting…
The process of applying and getting approved was seamless. I would highly recommend New American Funding to anyone interested in refinancing. They gave me all the opportunity to choose and get the right numbers for my loan. Couldn’t be happier!
Michael Turpeau Jr
Great to work with.
Great to work with.
Rachel Tremblay
Knowledgeable people and great resources
The people were communicative and helpful and NAF had a network of resources available end to end. From coordinating connecting with a skilled partner real estate agent, to helping understand what loan options were available to match my income, credit, and saved down payment, to guiding through the process, and sweetening the deal with perks like utility transfer concierge and a refinance offer in case rates go down, there were people and tools to help every step of the way. I had more than a little bit of anxiety about the home buying process as a first time buyer, but between the knowledgeable people and the available tools, NAF was a one stop shop and made things easier than anticipated.
Kent Rhodes
Easiest Mortgage Process Ever
I'll have to admit, I was a little nervous going about this whole process over the phone with an agent out of state. However, Anthony Herrera was excellent and the process went absolutely according to plan closing earlier than expected.
John Wilson
You did a great job
I was real happy every thing went good for me
Nathan Wilson
Great company, that wants your business
Christopher Kim was my loan servicer, and I was impressed that he really wanted my business, even when I didn't have a house picked out yet. He called me every couple weeks to see how my hunt was coming along. And when I had questions, he answered them within a day. The other loan providers I shopped with didn't respond to my questions very quickly, and seemed to forget I existed if I hadn't talked to them within a week. I feel like I got a pretty good deal with New American Funding too. They have a pretty low loan origination price, compared with most other lenders, and were willing to meet or beat the cost of any other lenders.
Rob
Great experience!
Great experience! New American really helped me out when I needed it and bent over backwards to work with me!
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