New American Funding Review
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Reviews 1957 
Dylan Peters
Heather Lee and her team made securing…
Heather Lee and her team made securing my VA Home Loan a smooth and remarkably stress-free process. Her proactive approach, deep knowledge of VA loans, and informative guidance were invaluable. Heather anticipated my needs, explained all options clearly, and ensured my monthly payments aligned with my budget goals. Thanks to her hard work, we even closed early! I highly recommend Heather to any one seeking a dedicated and knowledgeable mortgage consultant.
Reed Birtles
Nick Fendig was a rockstar!
Working with Nick Fendig was a pleasure. His product suggestion was spot on and he prepared us thoroughly for the process. We knew what to expect, and we not surprised. The loan process was seamless and the closing delivered exactly what we xpected. Highly recommend Nick!
Kristi Tharp
Would highly recommend using New…
Would highly recommend using New American Funding to everyone. They treat you like a friend and no hidden fees. Everything is explained up front.
Sam Williams
Ashley Gibson was fantastic
Ashley Gibson was fantastic! Always took time to answer questions and she always took time to communicate with me. Will use her for all of my mortgage needs in the future.
Deitra Payne
Crystal Murray provided excellent…
Crystal Murray provided excellent service as she patiently helped me navigate through each process.
Miguel Vertiz
The NAF team made the entire process…
The NAF team made the entire process super easy!
James
Glad I Found NAF!
NAF sent me a mailer a couple years ago that caught my attention. Boy am I glad I reached out. In this crazy interest rate environment, NAF has helped me navigate and keep saving money and building capital with their loan tools.
LAURA NZUONKWELLE
Reliable
I always got responses in a timely manner when I had questions
Eric Davis
Easy to talk to and always …
Easy to talk to and always responds in a timely manner. NAF has always been my choice. They make it happen!
Anthony Kent
Great team of people
Eric is very knowledgeable when it comes to getting your mortgage financed. We faced some hurdles with my loan, but he never stopped working to get us the best deal possible!
Nee
Trustworthy Service
Reid and team make the home buying process easy.
Roman Benson
First Time Homebuyer
I enjoyed my first time homebuyer experience with my loan officer Maia. Krista
Annamarie Serrano
Tommy Burnett was great to work with
Tommy Burnett was great to work with, he kept us updated on the steps to our loan, whenever I texted him with questions he was quick to reply and answer my questions. As I do not consider myself computer literate Tommy was very patient with helping us out.
Kevin Eichelberger
More than a Mortgage lender, they are advocates
A key moment was when the moving company did not quote us properly and charged us 300% more than what I was originally told. Robyn and the new American funding crew stepped up to the plate and advocated for us when we felt that we were not properly treated. I will call Robyn for any future Mortgage needs.
Carletha Horton
Expertise Service
The staff and their expertise made my experience great. The staff was Attentive, Kind and Knowledgeable. I felt comfortable to ask questions and I will recommend NAMF to everyone I know.
Tay Rey
Nick was personable and had very fast…
Nick was personable and had very fast response time. Could contact him at any hour and he was always there to help! He’s also incredible witty so being able to laugh through a stressful process was nice. They made it easy and we closed in just over 5 weeks on our first offer.
Mei Lin
Lenders are not all the same
NAF literally just knows their product. Yolanda Phillips and her team were extremely knowledgeable and responsive. She made you feel that 'YOU" were the priority.
customer
Iván Sánchez
Testimonial about Mr. Rafael Over the course of more than 20 years in the United States, I have had business experiences with realtors, brokers, credit specialists, and credit analysts. In all that time, I have rarely encountered someone with the human and professional qualities of Mr. Rafael. He is an exceptionally kind, capable, and intelligent person, with an efficiency in his work that goes far beyond any standard I have seen during these two decades of experience in the banking and commercial fields. His professional excellence is matched by his remarkable humanity, making him not only an outstanding professional but also a true natural leader. I believe Rafael should not only serve as a branch manager but as a coach and mentor for all those who are still learning. He has the vision, experience, and human qualities to inspire and guide others toward success. If I were to rate him on a scale of 1 to 10, without hesitation, I would give him 1000. His human quality and intelligence stand far above any conventional measure. I am deeply grateful to him and to the company for allowing me to live this experience. Thank you very much.
Dana Young
The complete process was perfect
The complete process was perfect
Diego B.
Great experience
NAF made the process smooth and easy and were very helpful throughout the process!
Jeffery Gossage
New American Funding a lender who communicates with honesty, integrity through the whole mortgage process.
Communication waste best part of the loan process. The user friendly web portal for uploading documents was very easy to use . The loan officer and his assistants were always available and responsive to my questions and concerns. Most highly recommend New American Funding for your mortgage needs.
S Hartnett
Hartnett review
The people especially Ryan Torres were personable and very task oriented making this process as simple as possible. Very friendly and worked in our best interest. Would recommend and utilize again when needed / opportunity presents itself
Raquelleena
Excellent Communication
Both Corey and Cindy Lam (Senior Loan Processor) kept me informed of where I was in the process, responded to questions in a timely manner, and always provided thorough answers and explanations to any questions I had.
Mark Griger
Very personable
Tim was very personable easy to get ahold of and very quick to responed
Lawanda Lemmon
I had an excellent experience working…
I had an excellent experience working with Lashawn Abraham. From start to finish, they were professional, knowledgeable, and incredibly patient in answering all my questions. The process was smooth, and they kept me informed every step of the way. I truly appreciated how they took the time to explain my options and made sure I felt comfortable with every decision. Thanks to their dedication and expertise, everything went through quickly and stress-free. I highly recommend Lashawn Abraham to anyone looking for a reliable and trustworthy loan officer!
Eric Uvalle
Was working with other lenders and…
Was working with other lenders and Kaleb with NAF continued to out shine them
Jasmine White
An amazing experience
Ryan from New American Funding was absolutely amazing with us. He was very patient and understanding when we didn’t understand something he would call us and make sure we understood everything all down to signing. He was a huge help and we were so grateful for him. Claudia was wonderful as well, she kept in contact with us and made sure that we were aware of every step along the way!
Maria Deniz
Amazing Team!
Kim and all of NAF team were so professional, knowledgeable, understanding and patient with me as a first time buyer. They are very reliable and pleasant to work with and I look forward to working with them again in the future and highly recommending them to any one looking for a new home or thinking about refinancing their home.
James
Excellent Loan Processing
Responding immediately by phone and email with accurate and useful advice and info.
matthew kennedy
Jason Lambert is the main reason I have…
Jason Lambert is the main reason I have done my third refinance with New American Funding. He is very knowledgeable, professional and proficient.
Shannon Bishop
Ally made my experience GREAT!
Ally made my experience GREAT!
Isaiah Bailey
Great company to work with
Great company to work with. Had no issues through the whole process
Lul Juvie
Nafa
Amazing company
Kiril Siljanoski
Now that the house is ours
Now, as the house is ours, there is no better comment than saying that we are happy that we made our family dream come true!
Jared Ingersoll
Helpful kind and courteous individuals…
Helpful kind and courteous individuals with lots of knowledge and advice.
Gin
Absolutely Perfect
Working with Krystal Moon and her team at New American Funding was truly stress free. I could not be happier with the process. From beginning to final closing everything was taken care of for me. Communication was exceptional, and I was never left wondering where I was during the loan process. Krystal was available evenings and weekends, she always answered or she returned my call quickly. All the ladies I worked with are professionals and they treated me like a priority. I would absolutely refer Krystal Moon and New American Funding to friends and family. Thank you for helping me purchase my home, and for helping to make it a great experience. Virginia Adams
Marc Olack
They made the process really easy
They made the process really easy. Everything was basically over email and calls. Very convenient and easy to work with! If I know anyone looking to buy a home I will certainly send them to new American funding
Vicki Kerr
Good experience
Overall, this was a great company to work with.
Tony
Outstanding team.
Outstanding team.
Jennifer Webster
Every thing was well orchestrated
Every thing was well orchestrated. Cynthia was thorough and documentation was straightforward
Mike
Cheri was always there!!
Cheri was always there when we needed her and always had the right answers. And for first time buyers, she made the process less confusing and relatively easy!
Shaun Blacc
They truly are the best in town
This is the third home I've purchased and this transaction was the smoothest of the three. The team worked well together and worked with my best interest in mind. With my military duties often holding up the process, the team was still able to make light work of the deal and closed on time as promised. I couldn't be more please and thank you for your hard work and dedication.
TRACY BLACK
NAF gave me a great experience with buying my first home
NAF gave me a great experience with buying a home. At the beginning my credit score wasn't enough to purchase a home, alot of lenders would deny me then tell me to call if anything changes. Rick from NAF worked with me referred me to Uqual which helped me get to where I needed to be. While I was working on my credit score he kept in contact with me through the whole process. Closing was Easy.
Kerri
Clay’s team at NAF made our closing the…
Clay’s team at NAF made our closing the easiest one we have ever had. They answered all our questions about different financing possibilities as well and helped us choose the loan we needed to buy our new home. Thank you guys!
Carmen Cruz
is an excellent company
I can say that they are attentive to everything and they helped me a lot.
dan hood
Trusted with all my loan needs
This was my second good experience with Bien Nguyen at NAF. He is knowledgeable and trustworthy. Leave it to Bien Nguyen and he will take care of everything in a timely and professional manner. If you happen to find this review, ask for Bien Nguyen for above and beyond superior quality service and attention to detail. You won't be disappointed.
Mario Xhiani
Great communication and helpful.
Great communication and helpful.
Elisa Klan
If you want the best rates AND great service...
I was shopping around for the best rates, and after speaking with 6 different lenders, NAF stood out. What stood out was the loan officer I was working with, Kyle Jones. He had professional and clear communication, provided fast responses to my questions and needs, gave accurate and helpful advice, and his explanations of loan options was easy to understand. I was very impressed by him. His performance was excellent from start to finish. I would highly recommend Kyle if you want a comfortable and easy process. And by the way, the loan rates and fees were also lowest at NAF compared to the other 6 lenders. I just closed on my new home and couldn't be happier. My experience with NAF has been very positive, and I will definitely think to utilize their services again in the future.
Chuck Milks
They constantly let you know how the…
They constantly let you know how the process is going and they have the ability to help meet rush deadlines , and cancan make things happen when other lenders can’t or won’t they get the job done
Tiffany
The loan officer is passionate about…
The loan officer is passionate about her job and dealing with people. Charie Pua as well.
Elliott Ellsworth
Great assist.
The New American Funding team was great to assist us with a Home Equity Loan to meet our desire to purchase a property and hopefully build a vacation home.
Russ Owner
Everything was professional and caringand the…
Everything was professional and the sense that they cared about us was very comforting.
Rodney Goodman
What an amazing Team of professionals.
Lindsey was with us every step of the way. She got us the best loan and exceeded our expectations. I highly recommend her and the entire New American Team. They are amazing!
Robert Wood
Brandi Heinemeyer at New American Funding
Brandi Heinemeyer and team are excellent communicators, always willing to go the extra mile providing information and answering questions! Estimated a 30 day closing for our refi, but closed in only 14 days!! Great communication and super fast processing, will recommend NAF to everybody I know!
AJ Grieve
I had the challenges, Wesley and team had the vision.
Wasn't the easiest loan to do and to be honest I had been turned down before meeting with Wesley and the New American Funding team. Told him my challenges upfront and he was confident he could help me refinance my home to pay off debt. A couple months later, the checks are clearing and my debt is being paid off. Thank you Wesley and team you all were great to work with!
Leroy Lewis
Awesome Experience
From the moment Brittany Short contacted me it was just smooth sailing all the way to the end of loan also Paul Rhee was great also including the notary I thank New American Funding and there saff
Ann Brown
Easy and convenient!!
Easy and convenient!!
Don Nguyen
Great customer service.
The loan officers are very friendly and easy to work with.
Oz Hamilton
Fantastic Lending Experience with New American Funding
As of late-August, 2025 New American Funding has been a great lender and partner. The lending process was frictionless due to their stellar staff and effective use of technology. I especially appreciated their flexible loan options, conventional, renovation and cash, all at my disposal.
Kent Lindstrom
Karen Rodriguez was friendly and easy…
Karen Rodriguez was friendly and easy to work with.
Trisha Lopez
Shawn Guuan at American Funding is…
Shawn Guuan at American Funding is great to work with! We took an equity line loan and Shawn walked us through the entire process and explained everything. It turned out it was an easy process with New American funding. Communication was great! I recommend this company
Kate Neymour
Ask for Claudia!
Claudia and Will were AMAZING! I never had to worry about anything and if I had any questions Claudia would always address them even in the evenings. We really needed a team with expertise for this transaction and that is what we got. I would recommend them to anyone and would look forward to working with them again if we ever buy another home.
Javier Figueroa
Easy refinancing.
Ease of process and lots of help from staff.
Lisa Lane
Shane Prince is amazing!
I’ve dealt with Shane Prince and NAF for over 7 years and have always felt like my best interest is his goal. Kayla also made this transaction easy and communicated well. While maintaining a professional relationship, they have a way of making their customers feel like family. Those traits are rare in this business world today!
Chrisi Givens
Excellent experience
Karl was very responsive throughout the entire process. He explained everything and made sure i understood. Made the process very easy and enjoyable.
Jason
Great Experience
Great Experience! Anthony was fantastic!
Wilhelmina Kessambo
The rates is good
The rates is good Their loan officers are so helpful and patient
Jonah
Brandon made everything absolutely…
Brandon made everything absolutely easy, fast and seamlessly wonderful I absolutely would recommend people like Brandon to work for American funding
Derrick
Fast & Friendly communication
Fast & Friendly communication
Stephen Hadley
Our loan officer
Our loan officer, Jesse Payne was the best part of the experience, and the sole reason that we ended up closing business with New American Funding.
Alfred Petrossian
Staff are very professional
Staff are very professional. They answer questions straight forward. The entire loan transaction is done in precise timely matter and above all, there is no hidden fees or fine prints.
Alexander Kamara
A great tem
I felt like an ample amount of time was dedicated to me as a client in helping me close on my new home in time. The team I worked with was superb.
Gary H
Great Service
Fantastic service... Great availability Really great help in walking through the process!
Frank Wesley
Andrew Yee gets it done!
Andrew Yee followed up consistently via phone and email even over the weekend.
Kris Baker
Our refinancing process was very easy…
Our refinancing process was very easy and we had help the whole way!!
patrick spott
Great Experience!
Everything went to plan. The process was simple and all the people facilitating were professional and friendly.
Nina Parker
Highly Recommend New American Funding
Highly Recommend New American Funding. We worked with Yolanda and what an amazing person. She knows her stuff. You can asking her anything about lending and she will have an answer for you. She helped us through this loan and was there every step of the way. If you get an opportunity to work with her you will understand what I am saying. Not only is she knowledgeable she is also an amazing person. So glad we found her and at that last minute too.
Adam Race
My NAF experience
Jeanette was upfront about many about manu things and what to expect from day 1. Her communication was great and hearing back from her was very timely. She made feel confident in the process. The people she connected me to had no problem getting the job done. The only miscommunication I had was with homeowners insurance, but that’s because I chose my own and I don’t think I communicated that very well to them, so that’s more on me than them. It I would definitely use them again if I’m in the hunt for another home.
Tonya McMillian Viverette
Cody was incredibly helpful—he guided me step-by-step, answered all of my questions, and made sure I understood everything clearly. I never felt rushed or confused, which made a big difference. I also
The experience was great because of the outstanding customer service I received. Cody was extremely helpful—he took the time to explain everything clearly and made sure I felt comfortable and informed during the entire loan process. Ms. Leanna was also tremendous—she was professional, responsive, and genuinely cared about making the process as smooth as possible. Their combined effort made a stressful situation feel manageable and even pleasant. The company did well because they have a team that truly values their customers. The communication was timely and clear, the process was efficient, and everyone I interacted with was knowledgeable and respectful. It’s clear that the company invests in hiring and training great people like Cody and Ms. Leanna, and that makes all the difference.
Leo Wood
naf is a great company that will work to achieve your goals
naf was very easy to work with. They made it easy to secure the refinance that I needed, quickly and with great terms. Marcelo, in particular was incredibly proactive in making it happen.
John Pesaturo
Ruth is very easy to deal with
Ruth is very easy to deal with . She did a great job from our first phone call all the way through the entire process. Thank you ruth
Cj Esgana
Marty Lorenzen
Marty Lorenzen, Joel Kulla and NAF team helped us secure a loan to get our very first home. Marty explained everything in a very concise friendly manner to help us the best way possible. NAF team is really responsive and they walked us through from day 1 to close. I’ll recommend NAF specifically Marty to everyone. Thank God for NAF.
Karen
I had a great experience with New…
I had a great experience with New American Funding. From the start my options were well explained and Doris and Chad were available to answer my questions throughout the process.
Lenny Guzman
Easily the best home buying experience…
Easily the best home buying experience ever.
John Meyer
Remodeling loan
I needed a loan in a hurry for a remodeling project. The contractor's loan would be higher than I expected so I looked at NAF which has my primary mortgage. The NAF loan proposal was about $100 a month less expensive. My decision was easy
Andrea Plaisance
New Ameican Funding Amazing
Pam and the New Ameican Funding team were so helpful throughout the entire process! They answered all the questions and helped through every hurdle! Amazing to work with
Pam P.
Coddi is the best!
Easiest process ever. Coddi works hard to do what’s best for your situation.
Eric Webb
Everyone was on board with helping me…
Everyone was on board with helping me get through the process. They extended a helping hand whenever I needed it.
Jose Saurith
Very professional service
Very professional service, excellent communication. Help at every stage of the process. Excellent and efficient. My family and I are happy. Thank you.
Louann Gillette
Always kept us in the loop of what was…
Always kept us in the loop of what was going on and what stage we were at. Very friendly and outgoing.
julio mundo
Quin Bernhardt and his team are the best!
Quin Bernhardt and his team. They made this entire experience memorable and helped us realize our dream of homeownership. Will always recommend and refer anyone his way!
Jignesh Tijoriwala
Alex and his team made this experience…
Alex and his team made this experience extremely smoother and the full attentiveness at all times from Alex and his team made my returning experience with New American Funding !!!
Bob James
Loc was proactive and engaged…
Loc was proactive and engaged throughout the entire process and was always available and prompt whenever I had questions or needed information! Kenzy took the hand off from Loc like a Pro and ran it in for the Win! Great teamwork at NAF!!
Maria Deyarmin
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Antoine Swilling Tony_kilrate
Great job friendlyy people…
Great job friendlyy people professional people
Britt
I’ve had an excellent experience with…
I’ve had an excellent experience with NAF. My Loan Officer Jason Barnes went above and beyond to help me and my kids get into our home.
Wendi Griffiths
Great experience from beginning to end
Great experience from beginning to end. Communication was amazing and I always knew what was going on and what to expect next. Very upfront throughout the entire process.
Cory donahue
Communication was great
Communication was great! They answered question right away and kept me informed through the entire process.
Deborah
Great Service
From the moment I called NAF all the way through closing, there is was great communication. Not only did they deftly work through the loan process, but they also connected me with a fabulous realtor (Mayra Conde), helped set up services at the new house, and had a great escrow team
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