AmeriSave Review
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Reviews 12506 
Lisa Seeds
There was a delay in almost everything
There was a delay in almost everything, but the people were very helpful and they responded fairly quickly to my questions.
Ellen Cafarella
The people I worked with were so nice that I will work with them again
The people I worked with were professional and friendly. They made me feel like I was special by helping me with any problem I had in a very nice way. They never rushed me but kept the schedule going so we could close on schedule, which we all wanted to do. I was going through a hectic time because a hail/tornado storm damaged my house and I was working with State Farm and the company that's repairing everything - and - my 79 year old husband was getting ready for knee replacement surgery on May 1 and we had lots of doctor visits during the time I was getting the information to AmeriSave. I appreciated Taylor's patience very much.
Freddie Wells
Our experience was phenomenal
Our experience was phenomenal. Very trustworthy and nice representatives to work with. Saved us a lot of money and very helpful and can do their job very well!
Susan Sheaffer
Went smooth and quick
Went smooth and quick
LaVedia Smith
I like the timing of the process
I like the timing of the process. The staff were nice and pleasant to work with. I did not like how the gentleman tried to make me get a higher loan then I wanted or needed. I had to threaten to cancel the loan before he processed what I was requesting.
Happy Customer
The mortgage banker and loan processor were both helpful.
The mortgage banker, Curtis Lewman was helpful. The only thing that I wasn’t impressed with is how the loan processor stopped responding to my questions once my loan closed.
Sarah King
I worked with Troy and Cicely at…
I worked with Troy and Cicely at Amersave. They both demonstrated superb behavior throughout my whole process. Both were courteous and polite. They went above and beyond to answer all my questions. Outstanding service and my loan closed quickly!!
Pamela Cox
Smooth and fastest closing ever!
It was probably the smoothest and fast transaction I have ever experienced. Derek was so helpful, friendly, understanding, knowledgeable and professional. I would deal with no one else, if ever the need arises.
Paula Irvin
People who were empathetic and kept…
People who were empathetic and kept their word to follow up knowing this was experience was somewhat stressful.
PARYSPAMPANATO
It was a very easy process
It was a very easy process. I had assistance in each step
Jeldean Huff
The communications with the loan…
The communications with the loan processer and loan originator. They were extremely help during the loan process.
Cathy Hill
Amerisave Mortgage
Everyone I spoke with was very nice and professional. I felt like it took a longer time than it should have to close the loan, but otherwise all was OK.
Tami Powell
This was a great experience
This was a great experience. Irwin and William were always available and able to answer any questions along the way. The entire process was complete in about 4 weeks. We are very satisfied with Amerisave!
Linda Wall
Strealined process
Our experience with AmeriSave was great! Everything went very smoothly. They kept us updated through the entire journey, and all of the staff were very friendly and helpful! Really great company to work with!
Monica Daprano
They were quick and got back to me fast…
They were quick and got back to me fast about any updates or questions! Very Professional!
Todd Petit
Painless and expedient process
Painless and expedient process. Employees are professional, courteous, and personable; a class act.
Alejandro Diaz
Great service
Great service provided by AmeriSave Mortgage. My Loan Officer Curtis Lewman was great. Very professional and helpful. He provided me with several options, the one i chose was not even one i was considering. The process was smooth and very well organize. My processor Nikki Tran as also verry friendly and patient. She kept me apprised of the status all the way to the end. I highly recommend AmeriSave and these 2 individuals.
Alejandro Diaz
The process went very smooth and fast
The process went very smooth and fast. My Loan Officer Curtis Lewman was great. Easy to talk to, and very helpful. I had originally plan to do one thing, and he provided other options. He was very professional and a pleasure to talk to. My processor Nikki Tran was great to work with also. She kept me posted on what the status. They were a great team, and i recommend them highly.
Catherine Spreng
loan
they keep you updated with everything that is going on as soon as they can and very helpful
Justin Dowling
Quick and easy
Quick and easy. Great communication.
Dolores Acosta
Great experience
Great experience
John Heckler
The team I worked with was great and…
The team I worked with was great and they both were very informative even though my mortgage banker was a little pushing initially.
n/a
Gratifying experience
It has been an easy going experience on a stressful and worrisome process. It is a pleasure working with Ms. Kyra Dollar. She is patient, empathetic to her client's needs, and most important, she is extremely knowledgeable in her field. My son had the same experience, reason why he recommended me contacting her.
TPD
Leon B. ~ BEST LOAN OFFICER EVER
I ALWAYS receive top-notch service from Leon B. at Amerisave. There is NO ONE else I would call for a mortgage, refinance, or home equity loan than Leon. He’s proven himself time and time again to be trustworthy, service oriented, and extremely knowledgeable. His follow up is impeccable— every time. Even though I’m sure he has plenty of customers to manage, I always feel like my business is of the utmost importance to Amerisave when working with him. Wouldn’t it be great if every Loan Officer (or anyone dealing with customers, for that matter) made you feel that way? It’s why I keep coming back. Find Leon B. and I guarantee you, you will have a great experience too. (Sorry Leon, I probably just added on to your customer list but I know you can handle it! Lol)
Joseph Lare
Employees very helpful and professional…
Employees very helpful and professional throughout the process.
Gene Laufer
Good smooth process.
The process started out with a few hiccups but after the problem was resolved (va time constraint) the process seemed to go smoothly. Start to finish time was about what is expected. The two people involved were Alway there to answer any questions and I am certain there was a team working behind the scene. Thanks Taylor Stone and Russell Jameson
shaver
The professional manner in which the…
The professional manner in which the two gentlemen I dealt with were
Steven Mullis
William and cicely are the best ask for…
William and cicely are the best ask for them when inquiring
E. Davis
I would like to thank you for providing…Excellent processing service.
I would like to thank you for providing a process that was smooth and stress free. Before I chose to work with you, I attempted financing with two other companies that did not appear to communicate very well in-house. I even had a clear to close, set a closing date, only for the processor to say, “Oops, I forgot to do something, can’t close. Sorry about that!” You kept everything moving and made it happen in the two week estimate you proposed. Once again, “Thank you!” Let me not fail to mention Cicely (Processing lead) and Ryan ( Loan Officer) who were the ones who made this happen.
Sheryle Thomas
Your awesome you made my loan happen…
Your awesome you made my loan happen when I needed it the most. You worked hard and you always kept me informed on what was happening! I would recommend everyone to you! 😊
Clinton Mathewson
Genuine curtious and very polite…
Genuine curtious and very polite communication was perfect hands down made the entire process a walk in the park.
Thomas Robinette
Philip Hauff NMLS ID# 2072593 and Mike…
Philip Hauff NMLS ID# 2072593 and Mike Attiq NMLS ID# 1168, Philip and Mike these two gentlemen work so well together it's almost like they live side by side but they are 100s of miles apart. Philip handling us and our questions and Mike working on our paperwork pushing it through they had everything done in a little over a week. Great and very friendly people they when out of their way to get this done in time for closing on the date we were wanting to close.
bruce greenberg
Assistance was always available
Assistance was always available
EZ
Good!
Everyone I spoke with was very courteous and helpful with the application process.
John Kuliga
Easy Loan
Both Eric and Brian made the experience easy. They communicated well and on a timely basis giving me updates throughout the process.
David Silva
Superb service! Great company!
Jeffrey and Geofrrey were a pleasure to work with! Their product knowledge and expertise made the transaction process seamless. (Also, AmeriSave had a lower rate than all the other competitors we looked at.) They kept in constant communication from start to finish, updating us on any/all changes. This was our first refinance and we never thought it could be that simple. Thank you both! Matt & David
Patrick Williams
“TRULY GREAT”
In the world of many good companies, Amerisave is not merely good but genuinely great! Attention to detail, all joyful in dealings, and customer-focused! Mahalo🙏🌿🤙🌺❤️🌈🌊🐓🏄🇺🇸
Kevin Neathery
Michael and Kelly were great
Michael and Kelly were great! Underwriting, however, asked for the same documents repeatedly and took 2 months!
ANTHONY PATULLO
Excellent from the beginning no stress…
Excellent from the beginning no stress fast courteous!
Carl Roker
Everyone I worked with kept a line of…
Everyone I worked with kept a line of communication open throughout the entire process!!
Teresa Ryder
My first Refinance .
This was my first experience of doing a refinance of my home.I have to say that I was very surprised of how quickly and uncomplicated the process was .Amerisave is an amazing company to work with,they always kept me up to date at each phase that got me to my closing date.
Thomas Maness
the people there at Amerisave work hard…
the people there at Amerisave work hard and kept in touch with me through the process.
Richard Quinn
I like the initial process
I like the initial process, however once it got pass Chelsea it was a crap shoot with Kimberly. She wasn't very knowledgeable and seemed new to the job. I think Kimberly didn't do a very good job on informing us on the requirements to get the loan upfront, she informed us as we went along and that wasted a lot of time.
Robert Mullen
A very good experience
We used Amerisave to refinance a few years ago and liked the service. This time was almost as good. Not Amerisaves fault, We were working the loan, taxes and my recovery from triple bypass! That made it difficult to connect with Brandon and Catherine. They were troupers and kept the process moving. Please thank them for us.
Karon Patterson
Best ever service and experience
Zac and all the people who contacted me were wonderful. It was an easy easy process that went so smoothly. No hassels and just lots and lots of positive support
William Mcdaniel
Slow approval
Slow approval, annoying emails that repeat and repeat when you have done what they ask. Asking for more info instead of just asking questions upfront. Loan took Four months for approval. They do have a gem in Meredith Owen that made the process happen . When the rest of the company keeps asking for more information and didn’t seem to care about the customer.
Charles Bock
I would like to thank Daniel Nicole…
I would like to thank Daniel Nicole Zeth all three of them help me through some tough times with getting through with this with people like that working for you. They have great customer service and you guys should be absolutely proud of them. Thank you very much for helping me and getting my new mortgage.
Troy Seckinger
Very easy people to deal with and very…
Very easy people to deal with and very kind.
Kd
The service is impeccable
The service is impeccable, everything is handle Ina timely manner and clearly explained.
John C
The BEST
The BEST, most professional company I have EVER dealt with!!! It's actually a pleasure to deal with them!
Daniel Buruato
Very responsive and quick with the loan…
Very responsive and quick with the loan process. Helpful and informative. Would work with them again in the future.
Michael Rose
Representatives were professional
Representatives were professional, responsive, and clear with their inputs to me; made a difference, lots of documents and a bit tedious, they made it manageable for me.
Richard Upton
Fast processing
Fast processing, low rate
D.Craig
Great team that helped me!
Great team that helped me with my cash-out refinance. From start to finish James was very informative and very prompt with seeing things through. This made me comfortable and the process go smoothly.
Serbando Gutierrez
Good Loan Company
My experience with AmeriSave was a wonderful easy process.
Borrower
Communication was Difficult
Angela Ackerman was difficult to work with. She was hard to contact. I almost always got her voicemail which indicated she preferred people to email. When I emailed it didn’t seem like she read them because later when we would discuss issues that were important to me she acted like she didn’t know what I was talking about. Jose Valcarcel was excellent. He was able to get me the most competitive rate. I often contacted him throughout the process when I was not getting a response from Angela and he was always very quick to respond. If he did not know the answer he would find out and get back to me. Very professional and courteous.
Verna Sutcliffe
AmeriSave made the idea of refiancing…
AmeriSave made the idea of refiancing real.
MK California
Good knowledgabel people friendly staff
It took too long to fund but my experience over all was really good and the people who took care of everything were outstanding. I will tell everyone about Amerisave.
Orby and/or Grace Moss
Everything went well
Everything went well! More timely notices when there are items to attend to would be good. Several times I just happened to check & was surprised that you were waiting on something from me or a signature.
Candace Snyder
Great Experience
From day one when I called to ask questions about a home equity loan through the process to closing, your employees made every detail clear and guided me through each step. I am grateful for their patience and attention to details. Great experience!
John Burkhart
The service I received from Mark Kim…
The service I received from Mark Kim was above and beyond any lending officer I have ever experienced. We were working on a couple of solutions he had available. I decided on one, and started filling out the application. All I needed to do was provide some documents for underwriting the following day. Then my mothers health took a scary turn for the worse. Upon learning of my mothers health issue he completely understood. He offered a sincere well wishes for her & I. He simply asked me to keep him informed with how things were going. I can’t tell you how much I appreciated him not bothering me with finishing the plan we started. The respect and professionalism he showed me is why I was reaching back out to him. I let him know I wasn’t interested in losing my current interest rate. This allowed him share a new program he could offer me without doing anything to my current mortgage. He found the prefect program to help me and my major stress, credit card debt. He took the time to actually talk to me & truly learned all about me, my kids, and the reason behind my debit. He ask if I could send him pictures of the landscaping improvements.
Larkyn Downs
Great, trustworthy people!
Everyone was kind, clear and very very helpful! I would highly recommend Amerisave!
Susan Leonhardt
Other then the problems I had sending…
Other then the problems I had sending items Tracy was wonderful and very patient in helping get everything together. She was very informative on every step of the process and I thank you for everything done for me.
DAS
Application Process was Extremely Easy
Tessa A. and Jennifer R. were excellent to work with and very responsive during application process. Would have given 5 stars but we had issues with our wire transfer to our bank.
Patricia Griffin
They were very helpful and patient with…
They were very helpful and patient with me.
John Warner
Good company
Good company
Connie Balogh
Follow up
Follow up, although your team members were obviously not communicating with one another.
customer
Customer service was EXCELLENT
Customer service was EXCELLENT! Phone calls are answered immediately or returned quickly. Russell Jameson and Allison Mull made sure the process was easy, transparent, and efficient!
Otey Hutton
Great experience, wonderful people to deal with.
I would like to thank Daniel Cohen for his expert guidance in choosing the right loan for me. I would also like to thank Shannon Green for taking the time to explain the loan process in great detail. I was always able to get prompt replies to any questions that I had from either of these two wonderful people. There were no surprises and everything they told me would happen did happen exactly the way they presented it to me. I will definitely recommend Amerisave Mortgage Corp. to anyone I know looking for home finance assistance.
Robert Berry
Everything went well it was very easy…
Everything went well it was very easy doing business with Amerisave they kept me informed about everything thank you
Stew Ochs
Excellent …
William & Jamie were amazing to work with.
Karen Long
Easy application process and processor…
Easy application process and processor was very helpful in getting documents from my home to you.
Ray Gould
It’s been great so far.
It’s been great so far.
Rositza Petrova
Very organized and fast closing
Everyone from AmeriSave Mortgage corporation I interacted with was very engaged in the process of loan approval. The communication was excellent, I was always informed what the next step of the process is and what to expect.
Laura Powers
The service is very personable
The service is very personable. I felt like they actually cared about me as a customer and person, not just another loan. They answered all of my question practically immediately via email, and left me feeling very confident that they were doing what was best by me. I will always recommend AmeriSave. Warren and Robert were fantastic!
Daryl Williams
Great service
The agents were very helpful and patient. Everything happened just the way they said it would. Thank you.
Jason T
very helpful and attentive employees
My experience was awesome, employees stayed in contact during the process of the loan. There was no problems getting ahold of the employees that were assigned to work with me through the process, if I had any questions they were answered and explained very quickly. Overall great and smooth experience .
Charles Bolon
Fast and friendly service
Fast and friendly service! Everyone I spoke with was kind, patient, and worked really hard to help me through the process. They took the time to answer my questions and never made me feel pressured to do anything.
Walter Cruchet
EVERYONE WAS VERY HELPFUL
EVERYONE WAS VERY HELPFUL
William Shank
Great service
Great service. Need to train there employees better.
Tyrone Wheeler
My agents where very knowledgeable and…
My agents where very knowledgeable and friendly got me taken care with no problems
David Brown
Review
Good people, could explain close out payments a little more.
Kris Vonhoetzendorff
Mr. Kris von Hoetzendorff's loan review
Mr. Zuodo, loan rep and Meredith, loan processor, were timely and responsive to my loan inquiries. They did a great job. Thank you, Kris Von
Andrew Sorensen
Everyone is very helpful and nice
Everyone is very helpful and nice. I would recommend AmeriSave to others.
Paul Pelletier
Up to the moment Great dedication to make it happen !
Up to the moment , always in touch,,,great team, working in the same direction to make it happen ! Very positive …. So thankful ya’ll never quit working hard to make it happen !
Patricia Landsperger
The ladies were very helpful Krya and…
The ladies were very helpful Krya and Shannon. They explained everything the process properly and helped me through. Even when I was getting nervous they answered all my questions. They responded every time I sent a question. They were both very professional give them my best.
Rositza Petrova
The process was very well structured…
The process was very well structured and efficient, there was no waste of time
Sandra Picard
Carrie Monk was great every step of the…
Carrie Monk was great every step of the process.
Leonard Brown
Mike Attig was really slow getting back…
Mike Attig was really slow getting back to me at times...but glad all went quickly after the closing...Ailin was fantastic!!!
Bert Pedersen
Securing a Mortgage
This one of the most satisfying processes I have gone through in securing a mortgage. The employees were pleasant and helpful in each stage. I could not be more satisfied.
Erik F.
Everyone I worked with was nice and…
Everyone I worked with was nice and professional. processes went very smoothly, and I couldn't ask for anything more.
Phyllis Obrien
Everyone was patient and kind to me
Everyone was patient and kind to me. Explained clearly exactly what I needed to do. Very nice and total professional staff. Would definitely recommend to others
Mervyn Mckinzie
Loan officer Warren stayed with me…
Loan officer Warren stayed with me through the whole process and every question never getting frustrated 😠 with me
Cathern Benton
Good communication
Good communication, excellent attitude, excellent customer service, made my experience great.
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