RISLA Review
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Reviews 4059 
Tom H
Quick answer
Quick, right to the point information that gave me the answer to my question.
customer
Great
Great, I am happy
DAVID S
Nothing but supportive and guided me…
Nothing but supportive and guided me step by step and answered all my questions! Seemless!
custom
Courtney was amazing!!
Courtney was amazing! Not only was she extremely knowledgeable and helpful but she was very caring and friendly. I felt like I was family not just a customer. Thank you!
customer
Very informative
Very informative
customer
The advisor we worked with was…
The advisor we worked with was incredibly helpful and direct. She was knowledgeable and made our experience wonderful.
Cynthia
The CSS Profile is beyond stressful
The CSS Profile is beyond stressful! Michael is amazing at what he does. He is very knowledgeable in his field. I am thankful that I had him to navigate through this process!!
Doug Newberg
I was very impressed by her knowledge
I was very impressed by her knowledge, understanding and friendliness. I enjoyed working with her.
Tanya Morret
RISLA responded with real people and answered all of our questions and…
RISLA answered all of our questions and it was a real person responding to us in phone calls and emails - not an automated response center.
Erin
Courtney was great!
Courtney responded to my message promptly and was very helpful in answering my question. She has a wonderful personality and helped solve the problem.
MAGDALENA B
Very easy process.
Very easy process.
KC
Great experience
The team did a nice job of explaining the options, terms and conditions to my son enabling him to make the best decisions for his situation. They are patient, responsive and helpful.
customer
Fantastic help
Fantastic help. The staff member made us feel very comfortable, answered our questions that had us confused, had suggestions, and made the Fafsa process easy and put us at ease. Fantastic staff.
customer
It was quick and easy
It was quick and easy. The women that was helping us was very kind and knowledgeable.
customer
Excellent job
Excellent job, was an easy process
customer
Great customer service
Easy and quick
customer
The staff is knowledgeable
The staff is knowledgeable, patient and kind.
TD.
Very helpful
Very helpful, answered all my questions. Successfully completed all that I needed to.
SEAN A
Easy and simple
Easy and simple, with great customer service to help get my loans refinanced with a great rate.
customer
Extremely patient and…
Extremely patient and informative...helped with every step and was clear in communicating next steps. This process is overwhelming, and I truly appreciate the assistance!
LeifMiller
Friendly service....
She was incredibly patient and informative. She was more than willing to sit down and talk with me and my daughter about the whole experience..
Lisa
Great Representative 27th
The representative who helps me was knowledgeable helpful, and pleasant.
customer
Great experience
Great experience filling out my daughter’s FAFSA at RISLA. I would highly recommend RISLA to any parents who need help with the FAFSA or student loans.
Rosanna
Courtney was amazing
Courtney was amazing. Helped me do the financial aid for my son and my daughters in under 20 minutes. Process was smooth. 10/10 experience
customer
Erin is amazing
Erin is amazing
customer
I have multiple children so copleting 4…
I have multiple children so copleting 4 FAFSAs can be a nightmare. (I forgot his name) but worked so patiently with me and made it so smooth. I reccomend going here for all your questionas and assistance!
customer
The girl I met with was awesome!!!
The girl I met with was awesome!!!
customer
The appointment went by really fast and…
The appointment went by really fast and they were very kind and helpful.
Timothy Kenney
She was incredibly patient and…
She was incredibly patient and informative. She was more than willing to sit down and talk with me and my daughter about the whole experience.
Kara
Very helpful and friendly service
Very helpful and friendly service. Made the process easy for us as this was our first experience filling out the FAFSA and CSS forms.
Parent
Helpful and patient as Always
Helpful and patient as always! Thank you so much for making the process so easy!
Nazarae P.
Great Source of Help
The process was reasonably quick and simple! I was asked what information was needed, and I responded as clearly as I could. What helps is when you say a letter and follow it with a word that starts with that letter, so you and your FAFSA helper are on the same page. Just one thing, none of the information I gave was repeated back to confirm it. Everything ended up being right, I presume, but it just left me with a feeling of wonder. That’s it! Thank you for this service, it has helped take off a lot of stress!
Mike
Helpful and Knowledgable
This being our first college experience, we had no idea how to go about completing the forms. RISLA was helpful in getting them filled.
Katherine McKnight
Terrific resource!
The College Planning Center of RI is an invaluable resource for our family. My son and I met with Cindy this week for help with his FAFSA. Cindy was terrific! She walked us through the process and helped us to submit his FAFSA easily. I have been to the CPCRI many times for help with both of my children's FAFSAs. I am always impressed with the staff - they are always pleasant, helpful and knowledgeable. I highly recommend them to anyone I know who has a current or future college student.
Rhonda
Hi all the RISLA staff is great !
Hi all the RISLA staff is great !
customer
It was quick and easy
It was quick and easy, the women I had answered all my question and help me set up my fasfa very quick
Lincoln Mom
Highly recommend
Having heard some nightmare stories about FAFSA from others, I was expecting a stressful and challenging experience. It was anything but. We were told what to prepare ahead of time, and our actual appointment was less than 30 minutes to complete. Our advisor was so friendly and knowledgeable and immediately put me at ease. Everything about the appointment was simple and streamlined. I highly recommend using this service.
THOMAS K
Excellent customer service.
Customer service was excellent and I was always able to get ahold of someone quickly when I had a question. Would highly recommend them for anyone looking to refinance a student loan.
Christine McKenna Volpe
Our appointment went very smoothly
Our appointment went very smoothly, and I left feeling wonderful about the work we had accomplished.
Jaimee Sukc
The gentleman who helped us was super…
The gentleman who helped us was super friendly and patient with us. Very knowledgeable and we were literally in and out in 30 minutes. Excellent job!
customer
David was great!
David was great, very helpful and kind!
JACK D
Process was easy and communications…
Process was easy and communications were good. Steps were all Layed out for a quick approval.
Duffy
SOLID
Veri informative
Heather
Thank You!!!
Working with the counselors here is so easy. They are patient and knowledgable and help streamline the whole process of filling out these forms. They answered our questions and helped us understand the complex and at times frustrating system of college financial aid. Thank you so much, Mike and David!
customer
Highly Recommend!
We were in and out! He was very knowledgeable about the paperwork and gave us any and all information we needed. He made a stressful time seem so easy.
NANCY ESTRADA
Great experience
Cindy was knowledgeable, friendly and efficient.
Jackie
Great first experience!
These are my first children to go to college so I didn't know much about the process coming out of high school. They were very knowlegeable, took the time to explain everything to me so I felt empowered and comfortable. They also helped us complete the first part of the FAFSA process - something every parent probably dreads doing!
customer
So quick and easy with CPC!
CPC made it so easy to get our apps done. So helpful. Their virtual presentation was also super informative and website helps make sure your prepped.
GIOVANNI S
Fast and easy application process with…
Fast and easy application process with great rates
BRANDON S
Quick and easy application process
Quick and easy application process
Stefanie
A great experience
A great experience. Thank you for all your help.
customer
Associate was very helpful
Associate was very helpful
Megan Moran
Wonderful
Wonderful! Erin was great. Such a huge help and stress relief!
Jenn J
Professional friendly
Professional friendly, and the process was made so easy.
Lisa
Erin was great so simple to complete…
Erin was great so simple to complete process
Brigida
Thank you Courtney
Thank you Courtney. You take a very stressful process and make it so easy. You even make me laugh during it. So appreciate having you for the last 4 years
Marco Campopiano
The Counselor was very helpful!
My counselor was extremely nice and helpful. She helped me and my family complete the Fasfa very quickly, making filling out the form very easy!
customer
It such great experience first time…
It such great experience first time apply application with them will do again thank to all the staff it very helpful for the process
JEANMARIE N
Website made it so easy to go through…
Website made it so easy to go through the process. And when I had an issue, a phone call solved it all
customer
Helpful
Helpful, great experience! I would highly recommend
JENNIFER L
They were so helpful when I had…
They were so helpful when I had questions confirming what information was needed.
customer
Quick
Quick, easy and staff was very knowledgeable.
JEFF B
Great company
Everyone I spoke with was very helpful and courteous.
customerBarrakad Family
Exceptional Support and Service from RISLA
I had a wonderful experience with RISLA, and I’d like to especially thank Erin for her exceptional assistance. She was incredibly patient, took the time to address all my questions, and guided me step by step through the Financial Aid application process. Her dedication and professionalism made the process smooth and stress-free. A big thank you to RISLA and Erin for your outstanding support! Highly recommend!
Alex & Rachel Lawrence
Found mistakes of where we were…
Found mistakes of where we were including a money market account
Amauris Espinal
Great service
Great service. Very happy with your help.
Bruna Boyle
Erin and her colleague are very…
Erin and her colleague are very knowledgeable, helpful, and friendly. They both create a very warm environment.
customer Josh and Ana
Knowledgeable, very courteous /understanding, efficient.
The person who worked with us helped us file for a FASFA and a CSS for a college. She was patient and relaxed, as we fumbled through our many papers, and made calls to get answers. She was also very knowledgeable about what was needed, and what would happen after we filed. Excellent service!
customer
Quick and easy phone call
Quick and easy phone call. They did all the work for me. Highly recommend!
Michael McLaughlin
Pleasant Professional Patient
The woman who worked with me could not have been more helpful and professional. I'll be back.
customer
The woman who helped me
The woman who helped me, Courtney, was incredibly helpful and welcoming.
customer
The College Planning Center staff are…
The College Planning Center staff are always helpful and patient. Thier guidance helps an already overwhelming situation become manageable. It is an invaluable tool to have at our disposal.
Rachel
Incredibly helpful and friendly!
They took a lot of the stress out of filling out necessary forms for college. So helpful, so knowledgeable and so friendly.
Rachael
Courtney was very helpful with exactly…
Courtney was very helpful with exactly what I needed help with! Excellent customer service and very professional! Thank you again for all of your help!!
customer
Highly recommend
Incredible service and guidence for what can be an overwhelming process. Erin D was fantastic.
GREGORY H
Great customer service
Great customer service. Easy to contact and very knowledgeable. I recommend RISLA to everyone
MARK P
Excellent customer service
Excellent customer service. The representatives were friendly, answered all my questions, and clearly explained all the steps in the application process.
customer
Emily worked with me to complete my CSS…
Emily worked with me to complete my CSS profile for my son who applied early to most of his colleges. She was so professional and personable. She made a process that would have been hard to complete on my own very easily. Thank you!
The O'Brien's
Erin was TERRIFIC!!!!
Erin was TERRIFIC in assisting our family in the process of submitting financial paperwork for our sons future higher ed plans.
Kent
need more human interaction
it took several months to get beyond the autoresponses saying we needed to provide more documents when the issue was that you kept asking for monthly statements yet these loans were still in deferment so there were no billing statements.. uggh.. was painful
Megan Heinze
RISLA: Amazing resource! Professional, knowledgeable and supportive!
Erin DeMaggio was so knowledgeable, welcoming, and non-judgmental. She put me at ease right away and took the time to clearly explain each part of the CSS application and answer my questions. She also had great suggestions for how to explain our unique financial situation to colleges.
Liz
Courtney was fantastic
Courtney was fantastic. Knowledgeable, efficient, and very friendly!
RISTIN W
review
great experience, could answer all my questions
Donna Galligan
She was super helpful
She was super helpful. Straightened out the issues we were having with FASFA.
Lewis Antin
The Educational Counselor couldn't be…nicer and more helpful than she was.
The Educational Counselor couldn't be kinder and more helpful. Erin Demaggio was so nice to work with in the Cranston office and very well informed. She really knew her business and was terrific explaning things to my twin sons, wife and me.
Kristen
Our representative Erin was awesome
Our representative Erin was awesome! Very informative.
Angela
Our advisor was extremely helpful!
Our advisor was extremely helpful and very knowledgeable. We left our meeting with valuable information. 10 out of 10.
Diane Cote
Courtney was excellent
Courtney was excellent! Very helpful and knowledgeable.
Kaylee Brosco
Fast, Reliable Refinancing at Great Interest Rates
Refinancing these student loans was painless. Simple process. All necessary documentation was easily submitted online and all legal forms were also able to be signed via computer. The process was quick.
ALEXA E
Good option for refinance
Application process was easy and I was able to see what rates were available very quickly. Very happy with the process and happy to pay less per month on my student loans
Jensmia Batista
Very welcoming
Very welcoming, great experience and service. Helped me with an issue within 5min Thanks for your help!
pcsd
I absolutely loved the person who…
I absolutely loved the person who helped me through the FAFSA process
Kristin
So helpful I really appreciate it
So helpful I really appreciate it
Erica Hanson
So helpful!
We walked in without an appointment and left with an armful of tips and knowledge. Will be going back in a few months to review our acceptances.
Lucy Kieltyka
Importance of College Planning
Any time I've talked to someone to help me with items that a college may ask for, I receive great information. If I call and leave a message I always get a call back. I think it's great that our state offers free help with Fafsa!! It's stressful enough going through everything else that needs to be done for college preparation.
Christine Chamberland
Our consultant was very friendly and…
Our consultant was very friendly and she made the process easy and enjoyable.
customer
easey
had 2 children and counselor immediately recognized that needed to discuss both at same time. answered my questions before i even asked them
Bernice Broccoli
Thank you made it easy
Thank you made it easy