RISLA Review
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Reviews 3923As a Hispanic immigrant mom navigating the complexities of the college application process for my daughter, RISLA emerged as a beacon of support and guidance. RISLA’s assistance in completing the FAFSA (Free Application for Federal Student Aid) was invaluable. As someone unfamiliar with the intricacies of financial aid forms, their guidance made the process comprehensible and manageable. I definitely recommend them.
Very friendly and helpful
Easy online process. Was able to submit documents and sign online, got a competitive rate and will have the student loan paid off in 15 years and lowered the monthly payment.
It is great to have a free service to help navigate the ever frustrating college process. I received good information.
With all the confusion with this year FAFSA they were extremely helpful and knowledgeable.
Very easy to complete the process
It was a pretty simple process to refinance my daughter's student loans. When in contact with a representative, there was a quick response time to questions
It nice and easy having someone talk me through the troubleshooting aspect.
Sat with Michael who was more than happy to help me file my summer fafsa! I am blessed to be able to have you guys as a resource and have used you during both undergrad and grad school.
Received a call and walked us through the whole process with patience. So glad we reached out to RISLA.
You can always count on RISLA to get back to you on a timely manner. I had a question and someone got back to me right away. I truly appreciate it. Thank You!
Everyone is always so helpful and pleasant! Such a relief we have RISLA to help with FAFSA!!
Grateful to have this service. It makes the application so easy!
Fast and easy to complete.
The process of refinancing my loans were easy! They answered any and all questions I had in regards to the process. They are very helpful and knowledgeable of what had to get done. I would highly recommend RISLA!
Very helpful
The staff are always professional & knowledgeable. Makes a tedious task painless
My husband and I attempted to complete the FAFSA on our own the first time and were so stressed thinking we weren't completing it correctly. A friend suggested we call the College Planning Center to go over our questions and since then we have completed our FAFSA with someone from the CPC for both our daughter and son's 4 years of college. They are so knowledgeable and helpful and efficient! We just completed what could potentially be our last FAFSA over a 20 minute phone call! Anyone NOT using the College Planning Center is CRAZY! Save yourself the time and energy- they know what they're doing!
Friendly and super helpful!
Fast and easy.
Very fast and easy process. Appreciate being able to get this completed within 2 or so weeks.
Erin was incredibly helpful, organized, patient and knowledgeable. I can’t say enough about how wonderful she was to work with. Thank you for this support and service!!!
Erin did a great job, she was efficient, knowledgeable and friendly.
Everything was easy and seamless. It took under 30 minutes and I left feeling much less stress than when I entered! Thank you!
How fast they got back to me.
RISLA was the only company willing to help my son and myself refinance his private student loan. They were extremely helpful from start to finish. Definitely recommend this company if you are trying to refinance a student loan.
Competent, efficient, pleasant, and helpful. This was a lifesaver for me! Won't apply for FASFA any other way in the future. THANK YOU!
Nice people with knowledge and experience
Quick and easy process
I called and left a message about a problem I was having and someone called me back within a few hours and was able to review my FAFSA and help me with my problem.
Very helpful, extremely knowledgable and friendly? Thank you
Good service, they care about students.
Helpful and patient.
Michael Donnelly was so helpful and patient. We met with him spoke on the phone emailed and then again spoke on the phone he cleared up all the issues.
The process was simple and quick. I was able to easily upload documents, email questions that came up and everything was done in a timely manner. I am so very pleased with the savings I will have with the refinance as well. I honestly have no complaints!
Erin was great with everything.
Erin and Courtney are the best. They make a very painful experience easy and fun. They are so friendly.
The representative I spoke with was extremely knowledgeable and helpful. She made an often complicated process easy.
The staff was timely, efficient, knowledgeable and friendly. Both counselors we worked with made the whole experience easy!
Although I had a short appointment span of 30 minutes to do FAFSA and CSS profile review, I made another appointment and with questions the instructors were very diligent about calling back even at a late hour. Thank you, Cindy.
Michael Donnelly is great, kind helpful very professional. We will ask for him every time. Many professionals feel like you should know how to do it. This was our past experience and we don't. We haven't done it many times. I am a rn and I never expect patients to know what I am teaching them etc. He treated us like people answering all of our questions ...dumb or not
Quick efficient took the stress out of completing FAFSA! Thank you!
Everything was excellently communicated and carried out. I wish you had a mobile app though.
Individual was patient, helpful And knowledgeable.
Very quick but still thorough and exceptionally helpful appointment! We had an in-state phone appointment to prepare the FAFSA, and we had absolutely no problems. Be sure to read the materials and accounts that you need to prepare in advance and it is a breeze thanks to the folks at RISLA. Thank you!
The staff is very knowlegeable. I have had in person appointments and phone appointments. I have always been very happy with the services provided.
They were a great help
Courtney was absolutely AMAZING!! Her outgoing personality and knowledge of the FASA form made my experience very relaxing and less stressful! THANKS COURTNEY!!!
Courtney was pleasant, professional and very knowledgeable about the process. She made the experience enjoyable and efficient. Great job Courtney!😊
I don’t know what I would do with out the help of RISLA! Makes for a stress free application processes. The women help me was so nice too.
Courtney is the absolute best.
RISLA was very up front about this process and everything it entailed for it to go through. We also had a representative reach out who was very kind.
I had a great experience! Very easy, staff is responsive to questions, and I’m excited to have a better deal on my student loans :)
My experience with RISLA has been absolutely amazing. They have been so attentive, understanding, quick, and very good with communication! Abe helped me with a question I had about an email and has just been very, very helpful. I would recommend RISLA to anyone and everyone when it comes to refinancing student loans!
Excellent communication and service
Amazing! I have been using the college planner center in Warwick, RI for 5 years they are very professional and very helpful. They make the process very easy!
Thorough and complete
The staff are helpful and way to talk to. My questions were answered.
Erin was very knowledgeable. She helped us complete the FASFA and answered many questions we had in addition to loans and scholarships.
Person was friendly
Easy to work with
They made a stressful exercise so much easier! Being the mom of a new college student, I didn't know where to begin. College Planning took time to address our questions and walked us through the process. When it was time to file our FASFA, they were available late in the evening for a virtual call and made it super painless to file. Thank you!
Great service Thank you
Mike is the most helpful and accommodating
They were very helpful and quick.
Mike was excellent to work with, very helpful guidance
The process was streamlined and easy to follow. The representative was thorough and available, knowledgeable as well. Provided timely tips and solutions to move the file forward quickly. They delivered on their commitment
We had help from Michael Donnelly and he was great. Very informative, answered all our questions and gave our son good advice and explanations from our questions.
The speed at which they got my application done in was amazing. The only reason it took longer was due to my part and needing to find the required documentation. RISLAs service is amazing.
Courtney was so professional to work with. She was friendly and extremely patient. I would highly recommend their services!
Very knowledgeable and results oriented
Your service the employees are very nice and very helpful and make you feel comfortable
Very quick and simple refinance process, great communication and support!
The man who helped me was on time and prepared. We got through the process quickly and easily. I was also told ahead of time exactly what I needed for the appointment.
Counselor (Cindy) was quite knowledgeable and insightful. She confirmed what I thought I knew and she added some helpful suggestions. I had a phone conference and it is important to know that RISLA calls you.
The representative was extremely helpful and made the process of submitting the FAFSA for easy.
Very helpful and professional.
helpful, understanding, knowledgeable, kind
The process was easy and very user friendly
I had a phone appt. to get assistance filling out the 2024/25 FAFSA form. It was super easy &?the woman helping me did an excellent job. It couldn’t have been easier. You guys are Rock Stars!
The representatives I spoke with were courteous and helped me with my inquiries.
In person appointments. Very quick, helpful and knowledgeable!
Excellent service thank you. Speedy, easy and knowledgeable.
very easy to get answers
We use The College Planning Center every year to fill out the FAFSA. Scheduling is simple and they have hours that work for working parents. Every person I have worked with has been professional, efficient, and helpful. When the meeting is over, I feel confident that everything has been done correctly and I can now check that item off my to-do list.
Initially loan was denied and when we called to discuss we were helped immediately and the misunderstanding was remedied and loan approved in a timely manner! Great customer service!
Very knowledgeable and pleasant. She was able to navigate through the screens quickly and had good college listings and resource websites.
Great to work with you
Extremely helpful and experienced .
They were very pleasant anthony
Courtney puts all your concerns to rest. She was wonderful
I recommend the college planning center 100%! They were super helpful, friendly and knowledgeable and made everything easy to understand. As a parent filling out the FAFSA for the first time, I was confident that with their help, I was doing it correctly. Thanks!!
Always great service and very helpful! This is the only company where a human picks up the phone immediately and helps with any concerns!
Answered all of my questions and concerns thank you again!
on time appointment
Awesome service, and it’s free! All my questions were answered, and when I was done with my appointment I knew my application was completed correctly.
The whole process was quick and the college received the funds promptly.
It was easy and our consultant was clearly an expert.
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