Laurel Road Review
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Unfortunately you can only transfer small amounts of money into your Laurel accounts with a weekly/monthly max that is silly low. Once you transfer it also takes 5 business days to hit your account even if you have transferred from one of your own accounts to a Laurel account. Never mind… trying to get someone on the phone They have never improved this over the years. But if you have the patience for all that- you’ll be fine as they have good interest rates
My experience with this company has been great. I wish I had this information a long time ago. I am thinking about opening a checking account.
I wish you didn't ask for a one time password on EVERY visit. It makes it harder to check in. Am I now qualified for the monthly bonus?
Great interest rate, easy to use website/app. Would rate 5 stars if I could do unlimited transfers between this savings account and a checking account with you. This is the only thing holding me back from using this account and your checking account fully.
Better explain how to set up buckets within the savings account.
The site is extremely user friendly and the rate is phenomenal.
Easy app and great savings interest rate
Very easy to set up a high yield savings account. Making deposits and withdrawals is also very easy. And I love seeing my interest posted each month!!! Such a good interest rate!!!
Easy to set up account and transfer funds. Rate is exactly what they said it would be and statements are ready to view at the end of every month.
ez to access and review
Super easy application and opening process. No issues at all!
Convenient set up and deposits!
Easy online process.
I appreciate the services rendered.
Helpful and friendly representative who assisted me with my needs.
My go-to bank account due to no fees and competitive rates. Mobile app and website are easy to use and their customer service was very easy to work with.
Awful experience. I opened the account and deposited one check that cleared, then the next day they froze the account. I tried calling and talked to someone with terrible customer service saying that it was out of their hands. Then I got a letter saying I have to go pay a public notary to notarize a statement saying I deposited the check (that already cleared and was written to me with my name on it). Shortly after that I got another letter saying they’re closing the account and it could reflect negatively on my credit score. What a nightmare. All that just for depositing a check. Edit: I changed my rating to a 4 star. Within a week of writing my original review all the problems that had been occurring were worked out. So far so good now. I transferred money out of this account to an external account with no problems. This is the experience that I was hoping for.
Money available the next day on my transfer from Laurel to BMO I only wish that my money would be available the next day when I transfer money to Laurel road from BMO
Hands down best in class service and top notch perks
Ease of use and current rates
Very good from start i like
Its first day i am trying but feeling very good
Need to save money! Easy to open an account. Thanks, Laurel Road!...
Great online chat service. Great rates and checking incentives too.
Alright. Good offers.
Great Customer Service when I called... Transfers are super easy to do. External Banks are easy to apply to app.
It’s been a pleasure setting up our new account. Everything has worked out just fine along with a bonus and continued rewards for depositing our checks. I never have to wait long to speak to an agent. and they all have been friendly. I left a bank because we were not getting good service. Their online banking works really well.
Easy to sign up for and set up
Laurel Road was efficient, responsive and concerned about customer experience. Laurel Road does what it says it will do.
Laurel Road was suggested to me by a coworker as a savings account for my daughter. The process to open an account was very straightforward and quick. The true test will be in the actual banking processes! So far deposits from my own checking account have been easy, it just takes a few days to process. 10/10 as of now overall!
Very professional and caring employees Sincerely Alex 😀
Great service! When I called, I was able to talk to someone quickly that found an answer to my question.
Your representatives are very polite and kind I know I started with a small balance but will do my best to bring my retirement high yield savings account up with a higher and big balance its just I'm supporting a family of four on 1 paycheck it's very difficult but I'm 😊 happy.
Great overall experience! Highly recommend to others!
Easy to setup. A welcoming call from the real banker. Clear guideline for bonus
Great rates, customer service was not quite as helpful, but they've been getting better every day
Customer Service A+!. Easy application process! Awesome bonuses when opening account and every month thereafter if you have qualifying direct deposits, which isn't very much. Very satisfied member at this point.
I am very impressed with the great interest rate. The interface is easy to navigate.
I was pretty happy with the application process and it was fast and convenient. Received my card in a week.
Great experience to be there
Great website good experience
Easy to use , use to understood banking facilities.
Great customer service
Great rates and appropriate updates.
Your customer service is consistently very helpful, calm and kind.
I can deposit money Monthly and see where is is building. It encourages me to give more as I can!
Time to response is very good. Easy online account management
I was able to apply for my new checking account in only a few minutes and the approval process was nearly instant. The app also makes my life easier, too!
Great customer service
Was told to call a number to login to my account. The banker then stated I needed to call another number because my account was under review.
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