Earnest Review
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Reviews 6385Quick response.
The agent was helpful and explained all the details of the application. The payoff to the student loan to Firstmark was fast and saved me hundreds of dollars in interest.
The instructions for the application and submitting documents was easy to understand, and when needed a support person was always available to answer questions and guide with the process
The best by far. Quick services in the shortest time possible.
The process was very easy and quick. Earnest has shaved off over 10 years of debt that I was going to have with Aidvantage. Thank you!
Everything went very fast and smooth. College had the money in under 10 days. great work.
Your website was easy to use and the response time was fast
It was awesome experience with Earnest. Quick response
Quick and easy approval.
The process was fast and simple
Application was done and results were fast:: I was happy with results
It was a easy process for me and my grandson everything was good and easy to work out
Very professional in dealing with clients and speedy response.
They are very responsive and responsible. They are the best in providing loans with good interest ❤️❤️everyone who chose earnest you guys for the deal!
Quick, fast and simple.
Process is easy & fast.
Seamless easy experience loading up documents. Kept us informed on progress through entire process. Very prompt support through entire process and decision making. Would highly recommend.
Quick and easy process.
The process was so much easier than expected! I kept thinking I was missing something but the communication with the company was so good I knew I had completed everything!
It was a little hard to get anything started.
Ease of process The company is good and have professional staff.
The process was fast and precise. An agent was always available for assistance.
Earnest Student Loans has a seamless eligibility assessment within a few minutes. Following confirmation of my eligibility, I had a few questions which were promptly responded to with unambiguous explanations, both through the FAQ and direct emails. The 9-month grace period is very attractive because it gives me significant time to prepare to commence repayment. Additionally, the conditional loan approval letter was strongly worded and so was acknowledged by the Office of International Services, which facilitated my visa application process.
It was a smooth process.
So far my experience has been awesome. The process has been thorough, and seamless
Been trying for years to refinance my student loans. This was quick and easy and practically effortless. Approved within 2 days, loan settled a week later. Highly recommend
Great, simple to follow process. Was new to refinancing, so I was unaware of the process, Earnest made it easy to follow and points of interest important.
Great customer service and extremely easy online application for student loans! I've obtained 3 loans from them over the past several years and will continue to use them for any additional student loans I may need in the future.
Communication was excellent They let me know what to expect and responded back in timely manner when each task was completed
The process was very smooth and fast. They gave me a great rate and were very clear with what needed to be uploaded to be approved.
The user friendliness is second to none. The only concern I have is when going to refinance a current earnest loan, I would appreciate a little more clarification with the fact that my new loan goes straight to me current loan. Some of the instruction and description make it appear as I’m just refinancing for any kind of student debt.
Easy to use and fast. Help center was very nice and knew what they were doing too.
Couldn't find refinance options anywhere finally found a place to refinance.
Earnest has been great in helping me refinance my loans. Everyone I have talked with has been so helpful, and kind.
They have great customer service and work to get the best loans for their students.
Ease of application, communication, text/email options all helped with a speedy and easy application! Totally would recommend to friends/family
User friendly website. You are able to design your payment based on the payoff date.
Fast, easy, well trained staff
Earnest is easy to navigate and give fast with approval. They also give you lots of choices based on your approval. I'll actually pay my student loans off before I'm 80. That's no joke, I'll be done in 7 years.
Easy to use, quick and responsive. And worked very well with my school.
Very straightforward and easy process. Loved the payment/rate calculator simulator thar helped me decide the rate. You guys beat out all the other competitors on rate which was the main goal.
Good service and quick decision.
ease of us, you can improve on what documents you really need to approve. There were multiple requests for documents and even with the documents provided, it should have been more than sufficient to make a decision.
My experience with Ernest has been wonderful. The platform is easy to use, the company has been highly communicative by informing me at every stage with a notice. The process has been smooth. I would highly recommend Ernest.
To be able to speak with a person and not to an automatic machine, made the difference.
What a great company! My nephew asked me to cosign for some college needs. Of course I wanted to help, but I was hoping this wasn't going to be a long difficult process as I am so busy with work; Earnest sent information needed; turned out to be so smooth, fast and easy and all worked out just so great. I was thrilled! Peace of mind knowing my nephew is all set for now and for our next application with Earnest I can hope for another smooth process. Thank you so much! You are an excellent company and your customer service is wonderful, too!
I was able to find the help I needed with my private loans. I was also given a few different options of payments and interest rates. I liked being able to choose what worked best for me. Once all the information for paying my other loans was given, the whole process was quick and seamless!
Great communication! They worked with me to honor a prior deal that had expired due to technical difficulties. They were always kind and always made sure to follow up! Not to mention their rates were much better than the competition!
I loved my experience with earnest. They are smooth and very helpful and fast. Tried other companies but they asked for extra documentation that complicated my application.
The process was fast and easy. Great job!!
They were great from the beginning and interest rate was lower than my private loan. The process of refinancing through Earnest was seamless.
Easy application and quick process
One of the best online platforms I’ve ever seen for the student educational loans.
Agents were extremely helpful and friendly. Amazing experience.
Easy process. Very helpful when I called and got a text saying if I needed any help text or call back.
Great experience - fast and supportive customer service.
It was a quick, no nonsense process.
The Earnest team seemed very knowledgeable on my behalf in helping get approved for my refinancing.
Easy application, stress free & honestly made my financial situation better.
Everthing on time
Easy process
Best rates I found for refi student loans, and quick response time to a couple of edits I wanted to make to my application
Easy application and the approval process was simple and timely.
Responding to all emails
The steps are obvious, and the approval is real-time.
I really liked walking through the application, the website was easy to navigate through and the dashboard is organized for your convenience. I really like the layout. They take you through step-by-step and really do their best when it comes to providing assistance for tuition. I really needed this loan for my graduating semester for my masteral program. Earnest is very nice and helps you along the way. Thank you so much for helping me.
Super easy to navigate and use! Simple and would highly recommend to any college student that’s in debt and took out a loan with a high interest loan company.
Excellent streamlined application process. All electronic and very expedient! Awesome rates too!
Earnest was quick and easy to apply for AND they reduced my APR to less than half of what it was from my original lender. My student loans were expected to be paid off by 2050 if I stayed with Sallie Mae, but Earnest refinanced them so I pay less each month, lower APR, and they'll be paid off by 2030! 20 year difference, half the APR rate, and $200 lower on my monthly paymeny.
Very helpful and responsive! Helped me with my situation and were very insightful!
Great experience, customer service was amazing.
The basis of my student loans was always such a daunting experience. My old servicer had kind customer support staff, but the rules that the company had made it a terrible experience. Switching to earnest was easy, fast, and just made sense. I had zero questions throughout my application & approval process. Once my loans were transferred I was able to log into my dashboard and see how the website is set up, and for once, I am excited to have such an expensive loan. I can see that this is going to be a very easy transition and earnest makes everything crystal clear from the get go. I have not had to speak with a representative yet, but I feel that when I do, it will be a positive experience as well. I only wish I would have refinanced sooner.
Fast service
Efficient and easy to navigate.
Went through all the paperwork and hard credit check which I passed got a decent refinance rate after all that two weeks later received an text message stating unable to process because I was not the original borrower but a co signer. The verbiage did not say co-signer could not refinance a loan they were part of and had to do a hard check on my credit also
Great service from you!. Always ready to listen to the customer and offer any necessary help when contacted. One truly feels and knows that one is dealing with a real human Company, not like those insensitive ones!!!
Very quick and easy. Highly recommended.
I've re-financed part my student loans with Earnest over two years ago and I can honestly say that they are the most straightforward and trustworthy loan lender that I have had the opportunity to work with. Their contracts are not lengthy, have too much jargon or small font sized words -- what you read is what you get. Their rates are competitive. And they are NOT predatory loan lenders. I definitely would recommend them to everyone for any type of loan.
Great process
Super easy and quick!
very timely , no negative interaction
No long waiting and tons of information
It was so easy and simple
Fast and easy process. The only thing I would suggest separating Cosigner and Student pages in preapplication process.
Extremely fast turnaround time, extremely reliable, rates while not the lowest are competitive. As a total package among the best.
Fast and easy
Easy process but having a singular person helps answer questions and give updates was awesome
Very easy to use, quickly approved, loans paid off faster than expected
Easy and quick
Quick and efficient!
Was simple and easy to get the loan we needed.
The website is super simple to use, and walks you through all the necessary steps.
The simplicity of website navigation makes your system great!
I love everything about Earnest. Thanks for being there for the needy. A very big relief for me 🙏🙏🙏🙏
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