Upgrade Review
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Reviews 53630 
Diana Gordon - Morrow
loan
Easy to complete application
David
It was a very easy process
It was a very easy process. Professional people all the way . Highly recommend company
Sean Lytle
Very easy and quick to get a loan
Very easy and quick to get a loan. Money came in 2 days
Jim Whestsel
It was a quick unexpected approval
It was a quick unexpected approval. I just didn’t think it would have moved so smoothly. The woman that assisted me with additional questions was pleasant and helpful. Thank you so much. I’ll be telling others of my experience. JW
Temperance
The response time is very fast and chat…
The response time is very fast and chat box is very helpful
Sonya Holmes
I sent them my documents and they sent…
I sent them my documents and they sent me my money
eric --
Ease of format
Ease of format, prompt response & allotment of funds requested!
Martha Maddox
Makes funds available if needed for…
Makes funds available if needed for emergency
larry bird
Easy Loan Process
Very easy and quick thank you upgrade,
Cameron Mitchell
Individual was very knowledgeable and…
Individual was very knowledgeable and helpful
MARCIA WOODS
Easy Process!!
The process was so simple and easy from start to finish. Upgrade also has steps in place to verify your identity to protect you.
Yvette
Wonderful!!
Wonderful!!
DAVID FISHER
Simple and convenient.
The application process was very simple and straightforward. It took very little time and it was very convenient as I did it at night on a weekend.
Stanford Belfield
Upgrade was quick and the customer…
Upgrade was quick and the customer service people was very helpful with any questions I had.
Chris Babbitt
I love this bank
I just love it
Jessica Llanos
The best experience
The best experience and have a great moments whit the mobile bank
Isabel
Very helpful and fast response
Very helpful and fast response
JOSEPHINE Burnsed
Thank you for all the help very easy…
Thank you for all the help very easy and helpful ..quick actions.
Cindy Banks
Easy to use.
Easy to use.
Ms. Smith
Smooth Experience
The process was very easy to complete, communication was frequent and funding was faster than expected. I appreciate the great customer experience throughout the entire process.
John Golz
This is my second loan with Upgrade
This is my second loan with Upgrade, they have been dependable twice during my time of need, with fast funding and a decent rate. Thankful for their help!
Leon
Quick and easy!!!
Quick and easy!!!! Had the funds the next day.
Mike
Cheap payments and allowed me a great…
Cheap payments and allowed me a great price on a loan
Kristin Volkman
Thankful for help
Upgrade extended credit to me when no one else would. It gave me plenty of time, with low payments to repay it. So thankful for the help.
Leta Calvert
Queen Mother passing
My mother just passed away and I had to return back home for work and have to turn back around for her funeral. Having access to upgrade funds was a tremendous financial help during this time.
Ann Godreau
Easy and fast results
Easy and fast results
Connie Danna
Easy process and very fair
Easy process and very fair. Fast and good service together are rare but appreciated !
TERRY Ott
It was quick and easy
It was quick and easy. They made it very well to answer the questions that they wanted. I was very pleased.
Angel Johnston
I love there customer service
I love there customer service! They offer a variety of services and are quick to respond.
tk
So easy to get assistance with…
So easy to get assistance with financial support
Carol
EASY AND HELPFULL.
EASY AND HELPFULL.
girard wright
Grateful
Right there in the nick of time!
Barbara Parker
The process was easy and quick
The process was easy and quick. When I did have a question, or needed clarification, someone in customer service was always promptly there, to assist.
Karen
Process was fast and funded as…
Process was fast and funded as promised. I was able to pay off some bills and get some home repairs done. The fact that I now only have one payment is fantastic.
Les
Returning customer!
It was easy applying for the loan and submitting information needed to process. The online process was straightforward. I'm a returning recipient of an Upgrade loan and chose Upgrade for my next loan. Rates and terms are very competitive.
Nicola T Lee
Great app love it
Great app love it
Andrew Frizell Gipson
Great service app is fast and easy to apply customer great
Great company I will recommend this company to anyone who need help with a short time help to get you back on track
Scott Sorter
Simplicity
Simplicity
CARL ANDERSON
Easy
Quick easy and let me check interest rate.
John Nance Entertainment
Exceeded My Expectations
The entire process exceeded my expectations!
Willie James Abney
Customer Service
Great Customer Service
Patricia Marinello
I have had a very good experience with the process and the funds were expedited very quickly, Everyone has been helpful and knowledgable. Again, special recognition goes to Dante (see the above)
I have had a very good experience with Upgrade, Each person has been extra helpful is answering my questions and follow-up has been excellent. Special recognition goes to Dante for taking the extra mile in helping me with the loan process. He was very patient, thorough and helpful in guiding me through each step. He went out of his way to make sure that nothing was missed and that my loan would be approved. He was excellent.
Richard
Upgrade really help me out
They gave me great customer service when I apply for a loan
Kimberly
Easy and quick
Easy and quick
lawrence volpato
Very easy to apply
Very easy to apply. Fast response. Great for booking cruises.
Angel CinMaree
Awesome
Awesome! My credit score was not that good.. But I had stable Job. And not too much credit dept..They came through for me ! twice! Now 1/2026! 🌠 (I was able to pay off the first loan early!) without penalty! I Did not think I would need a new personal loan 5 months later: but life is full of Unexpected expenses! I highly recommend them! Thank you again! UPGRADE! 🙏🥰👏💰👊🏼🤙🏽 ✌🏽
Trudy Harris
Everything went really fast
Everything went really fast, my email questions were answered quickly. Also terms and explanation was very clear.
MARCO SHKRELI
Smooth prosess,
Smooth prosess,
John Main
I need information on the loan
I need information on the loan. A link or app to track it.
TASHA OBEE
The customer service reps I spoke with…
The customer service reps I spoke with were knowledgeable and friendly. They assisted me very efficiently and were professional.
Missy Ann
Upgrade makes it easy
Upgrade makes it easy. That is tantamount in this type of transaction. I didn't feel an unnecessary invasion of my privacy. They were quick and efficient and that allows you to breathe so much easier. Having the ability to change the loans payment date allowed me to jeep outgoing payments all during the same period of time.
Harry
Exelent service and super fast
Exelent service and super fast
Grafton
Got an affordable loan at a low…
Got an affordable loan at a low interest rate. The application process was quick and the money was in my account in two days.
Kelly D Cruz
The process was simple and fair
The process was simple and fair. The funds moved quickly
sarahc
3rd time here
Easy, fast, and an unintimidating process. This is my third time working with upgrade. I have been satisfied with the services each time and I will continue to work with them.
Andrea Jacobson
Fast and easy to apply
Fast and easy to apply. Outstanding customer service
RALPH SCHLAFF
It's was quick and easy and the money…
It's was quick and easy and the money was in my account in 24 hours.
Manuel Puga
Great service,very professional
Great service,very professional
SC
Great products
Great products! Great customer service!
Gwenetta Cullins
It was a Great and easy experience
It was a Great and easy experience. Quick and easy.
Mario Peeples
The process was super fast and easy
The process was super fast and easy! I did the application on Saturday night and had the money in my account on Monday afternoon!!!
Lynda Sloan
The service was professional
The service was professional, easy and very quick. I'm looking for an overview and total of all the credit cards that were paid off
Heather Owens
Fast and easy
Fast decision Fast delivery. Absolutely recommend
PABLO COLON
You guys are great
You guys are great! Thank you!
ANTHONY
The loan process was very easy from…
The loan process was very easy from start to finish. I received my funds in a few days. Will definitely use them again when I need a loan.
Johanna Eckert
Fast and easy and money was deposited…
Fast and easy and money was deposited next day
Walter Gamez
Im new
Im new. But my application when fast easy service. Love my card.
Elenora Golson
Quick customer service …
They were great in assisting me with my request due to me having a small problem with internet. My only issue was I asked to increase loan and clerk said "i went past that part" and would not go back to it.
charles moss
speedy and courteous
the speed and curtesy with which they do business and make the customer feel as they are the most important.
busuyi ogundele
Great service
The service was quick and professional
Carlos Giordano
Easy application and quick funding
Easy application and quick funding. Only issue is communication. The text and email alerts don’t necessarily reflect what is actually happening in application process so it is confusing.
Troy S
Quick and fast funding.
Quick, fast and no behind the scene fees.
JL
Easy and quick approvals
Quick approvals, quick transfer of funds, and steady communication alerts throughout the process. High marks for great customer service.
Stress free
Relief
Upgrade was very quick in looking over my credit and had a check deposited in my acct within 2 days. I would have never thought that I would get help so soon to reduce my debt. Upgrade has eliminated all my stress by helping me reducing debt and making it easier to just make 1 payment per month.
Ricardo Baltodano Perez
Smooth and simple to apply.
Smooth and simple to apply.
Nicole T
Quick and fast approval process
Quick and fast approval process. Provided the needed funds quickly. Reasonable loan terms and payment options. I highly recommend Upstart for your lending options.
Anita Phillips
Very easy to achieve the loan
Very easy to achieve the loan
customer
Very friendly helpful information…
Very friendly helpful information thank you
Jeannette Mendoza
The ease of getting a refinance loan.
The ease of getting a refinance loan.
J.Norris
The entire process of obtaining a loan…
The entire process of obtaining a loan has been uncomplicated. The representative was very courteous and knowledgeable and answered all my questions. The funds were quickly deposited.
Brian C Smith
Very easy and honest banking.
Very easy and honest banking.
Rodney Chillis
Slow system
Slow with information
Annie Aquino- Bernaldo
Communications
Everyone I spoke to were very professional and knowledgeable.
Chris Lundt
I enjoy nice people
I enjoy nice people
customer
Awesome experience!
Easy, fast and the agent was very helpful and friendly!
Merrill Moses
Excellence
Excellence
Mary
Application was easy to complete and…
Application was easy to complete and all the information was well presented.