Upgrade Review
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Reviews 41573 
LIZBETH SANCHEZ
Great card!
Easy to get, easy to manage, overall great! I love my upgrade accounts.
Kathleen Zewatsky
I opened a bank account
I opened a bank account, and it said you could earn a $400 bonus if you made qualifying deposits and put an asterisk next to it but you could never find out the exact details. The credit card is great but I won't use the debit account.
ANTHONY BERRY
Top notch credit
The application was very easy to fill out. I got a fast response to get an approval. The customer service staff are very courteous.
Robert
I happy how easy Upgrade makes doing…
I happy how easy Upgrade makes doing business with for me.. Thank you
keithen curtis
just a great site to work with...
just a great site to work with...
Dalin Diaz
Rewards programs
Rewards programs
Michelle Scott
Absolutely love it
Absolutely love it
customer
easy interface
easy interface, lots of good features
melody jordan
I didn't have a need to use the upgrade…
I didn't have a need to use the upgrade card for very long but it was ultimately a positive experience
Richard
Too many advertisements
You send waaaaaay too many advertisements for other products.
Clarence Bateman
Great customer service
Great up and coming company
Margaret West
Quick and easy
The application was very easy and the processing was very quick in granting me the funds I needed. I received up to date messages on each step of the process. I definitely would recommend using this company to others.
Julia Castaneda
Customer service
Customer service
Savoy Jefferson
Gives u a 2nd chance at banking.
Gives u a 2nd chance at banking.
Antonella Dawn
Security account
I’m not sure what to say but I’m not in a mood to do anything with this anymore I’m just trying to figure out how much money I have paid to my bank account for my debit card
BRENT FARRIS
Easy
SIMPLISTIC
THELMA DEAN
Ray from NY
The representatives were professional and thorough in assisting with my situation!
Donald Bush
Quick and easy, great service
It was quick and easy best service I have enjoyed banking with you!
Darious
Great way to save
Great way to save money
RM Kimball
Upgrade as my Bank taught me that with…
Upgrade as my Bank taught me that with Upgrade - you have So Much to Benefit, and Learn from Upgrades Accounts! I've learned about my New Credit Score keeping up with Their Accounts, and how to best improve my credit. 🤗💜
Patricia Miller
I love my Upgrade card
I love my Upgrade card. I have 2 accounts and I like that the payments are so manageable. It was very easy to apply and customer service is great. I highly recommend Upgrade
Robert Montgomery
I have had upgrade cards and Love them
I have had upgrade cards and Love them. Great customer service
Fjoralba Prenci
Great so far
Great so far
FRED
thr best program i"ve seen
thr best program i"ve seen
Cheryl
Help when I needed it most
Prompt efficient and professional. I was going through a challenging time, personally, and when I called upon Upgrade, they completely understand & responded!
Monica Lewis
Upgrade has been great
Upgrade has been great. I appreciate all the help that they offered me with my loan and now with personal banking
Melvin Diaz
Better
Good and nice
Tigist Ayanew
Great customer service 👏
Great customer service 👏
Jonathan Byrd
Great service.
Great service.
Tk
Cashback monthly
Cashback monthly
HISH YU
Great service AAA+
Great service AAA+
KEVIN CASEY
worked with me on interest
worked with me on interest THANKS
Sandra Fabio
Upgrade is easy to use and navigate
Upgrade is easy to use and navigate. I now have a direct deposit going to upgrade may consolidate all my banking to upgrade.
The Phillips
"Fast and Convenient"
The process was fast and convenient. Also funding was quickly dispersed wth in a few days.
Franchesca Santos
Money?
Please can I see the money on my account
Ms. Smith
No issues
No issues. Thank you for making banking with a new bank a smooth experience. The rewards are pretty sweet also!
MARK COOPER
It’s always scary to make a big…
It’s always scary to make a big purchase. Nobody wants to be embarrassed by a declined card.
Karma Patton
Great fantastic
Great fantastic
Chelsea Dorsey
Easy to use for me
Easy to use for me
Shannon Jones
Everyone that i have delt with has been…
Everyone that i have delt with has been very nice and helpful
Pablo Espinoza
Everything
Everything
Josh Edwards
Easy to fill out and get done!!!! Great company
Easy to deal with and great company
Vanessa Sparks
Easy and fast.
Easy and fast.
coopertracie
Easy application process
Easy application process . Great customer service.
Joe Abella
Great service
Great service
Baja Rose
Process for Approval Complex and Laborious but goes smoothly
Although the process for approval was rather laborious it went smoothly.
NIKKI JOHNSON
AFFORDABLE MTHLY PAYMENTS
IT WAS SO EASY GETTING A LOAN. EVERYTHING WAS DONE ON MY PHONE. THIS IS MY 3RD LOAN WITH UPGRADE. THE PAYMENTS ARE VERY AFFORDABLE! YOU ARE AN AWESOME COMPANY.
CARLOS DIAZ
Great job fast and problem
Great job fast and problem
Victor McDaniel
Adding Money
Need to be able to add cash at all points location scan by barcode or card
Macho
It definitely was an easy process…quick…
It definitely was an easy process…quick and well trusted. When they say fast and convenient.., it’s true… thank you!
Janice Farmer
The application was easy
The application was easy
Estela Alvarez
Everything was fast and awesome
Everything was fast and awesome! I applied and waited and was approved.
Danny Borrego
Everything was simple!
Everything was simple!! Nothing hard or complicated instructions!! Definitely 5 stars!!
RICHARD W
The ease with which the process was…
The ease with which the process was executed
INGER RUSSO
Easy instruction
Easy instruction
Amber Strizver
Amber strizver
I will will will love like it
GEOFF NORRENA
No B.S
No B.S. fair rates and you do not strangle your customers with "quick bleeds".. you make the financial issue mutual respect
Customer X
Upgrade Made My Loan Easy
The ease of working with upgrade and how surprisingly pleasant Upgrade made the loan process.
Henry Sauer
JEN fix my problem
JEN fix my problem
Tina Mitchell
Online platform needs work on their…
Online platform needs work on their customer service.
GORDON HONDA
Awesome and Quick Service
Service and Rapid approval
Hurdis Broach
Very profession and fast approval.
I have used Upgrade several times over the past several years, and they have been great every time. I would highly recommend them to anyone.
Cynthia Snowden
So far being a customer has been great.
So far being a customer has been great.
Sergio Salcedo
Excellent !
Excellent !
Bruce Likes
Great Savings
Great savings rate. Ease access for money transfer and account info
Chrystal
Great Experience!
Easy to applying and funding were easy! Rate was lower than others. Highly recommend!
Ralph Sawyer
Do not know yet too
Do not know yet too
WILLIAM SLOCUM
The online customer service was great and very clear about your business
Customer service
Daniel M
The app doesn’t work.
The app doesn’t work.. I can’t set up auto pay When I log into the app, it tells me sorry, but you cannot. We cannot approve you at this time.
Jeterious Tarver
I love it and it's does everything well
I love it and it's does everything well
Perry Maddox
Faithful
Your company is great and very professional well trained l would suggest them to anyone.
Tumu Newell
I am absolutely head over heals with…
I am absolutely head over heals with the account benefits, and ease of account opening. The customer service is fast and friendly and helpful. The only option I would suggest is to make a 1-3 business-day Bill Pay option available to us like card.com has. I once had only one day to pay my bill before services were shut off and not even my traditional bank account can do send payment that quick. You would literally be a perfect bank option if you could incorporate that!
LYNANN LAWSON
Very easy to get the loan.
Very easy to get the loan.
Stephanie
Upgrade has helped me up my credit…
Upgrade has helped me up my credit score and keeps me focused on paying off my debt. Thanks
Rhonda Taylor
Great service to use all the way around…
Great service to use all the way around and tons of fee free atms which is always a plus! Never had any issues with my rewards checking since I opened it! So glad I made the switch when I did .
James Gaines Sr
Takes way too long for external…
Takes way too long for external deposits to post
DAVINA DELATORRE
You always make it easy to borrow
You always make it easy to borrow, set up payments and even pay off my loans. There are never any surprises or games with Upgrade. I always know what I owe and when I owe it and my rate. There is never no hassle. Thank you for making it easy to consolidate my credit cards!
Julia Bond
I like Upgrade because the process is…
I like Upgrade because the process is fast and easy to achieve and the representative was nice and professional😊💯
Diane Nelly
Havent used it yet
Havent used it yet
Chandler Simmons
Grear
Nice experience
LARRY KERBOW
Has always been a easy process.
Has always been a easy process.
Jeannie Clark
I would of liked to get balance info in…
I would of liked to get balance info in phone instead of begin directed to Internet. However the support team treated me well
Stacy Bulow
I love all the different services you…
I love all the different services you provide. The app is easy to use and very informative
donny
First online loan
Was the first time I’ve taken a loan via an online lender. Was extremely apprehensive, but the process from start to finish was outstanding. They earned my trust.
Hal Hatfield
Agent was very helpful in getting my…
Agent was very helpful in getting my card that was lost in mail replaced in a timely fashion.
Katherine Brooks MD
I was so very happy to have received a…
I was so very happy to have received a consolidation loan from Upgrade. I had been under a tremendous amount of stress trying to pay my credit cards (4) that were all between $1500 - $2800. I was so happy and grateful to have received a consolidation loan to pay off all of these 4 credit cards and have one single payment. It was very easy to process. I have had a previous loan with Upgrade and that was also a very easy process!
Shakita Durel
Great accessibility
Great customer service